Advanced Reproductive Medicine and Gynecology of Hawaii

Available Resources

Genetic counseling: OfferedAcupuncture is not offered: Not OfferedMental health counseling is not offered: Not OfferedNutrition counseling is not offered: Not OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication: OfferedProviding backup medication: Offered
Honolulu
1401 South Beretania St
Honolulu, HI 96814
808.262.0544
Kailua Medical Arts
407 Uluniu Street
Kailua, HI 96734
808.262.0544
On a scale from 0-10, how likely are you to recommend Advanced Reproductive Medicine and Gynecology of Hawaii to a friend?
Strongly recommend: 5Neutral: 1Don't recommend: 18.7
8 assessments
  • 71% Strongly recommend (9-10)
  • 14% Neutral (7-8)
  • 14% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
237
Annual Cycles National Avg.
344
8 assessments
10
Age
45
Treated
2015
Success with this Doc
Yes
Treatment
3 IVF, Donor Eggs
Diagnosis
10
They [Fertility Institute of Hawaii] are very busy so the appointments are short and to the point. If you feel like you need to be coddled a lot, this may not be the clinic for you. Everyone who works there are is very nice. I did not have a problem with any one there. It was nice to have follow up appointments on Maui.... [nurse] Aisling always took the time to call us and check up on us even after I was released to my OBGYN....
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Age
45
Treated
2015
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Operations
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
3 IVF, Donor Eggs
Diagnosis
10
Describe your experience with Advanced Reproductive Medicine and Gynecology of Hawaii.
They are very busy so the appointments are short and to the point. If you feel like you need to be coddled a lot, this may not be the clinic for you. Everyone who works there are is very nice. I did not have a problem with any one there. It was nice to have follow up appointments on Maui.
During treatment, did you feel like you were treated like a number or a human?
Dr. John and his staff were amazing.They were very responsive and easy to work with. I could tell they had our best interests at heart.
Describe your experience with your nurse.
Even though she was super busy, Aisling always took the time to call us and check up on us even after I was released to my OBGYN. She even sent my son a gift when he was born.
How was your experience with John Frattarelli?
I saw 3 doctors over the course of 8 years of TTC. Dr. John was by far the best one. He was very warm, easy to talk to, and honest from the start. We trusted him implicitly with our care. His professionalism and bed side manner are top notch. I would highly recommend him to anyone dealing with fertility issues.
What one piece of advice would you give a prospective patient of John Frattarelli?
Do your research. Don't be afraid to ask lots of questions.
Describe the protocols John Frattarelli used in your cycles and their degree of success.
We used an egg donor because Dr. Frattarelli knew that we would not be able to conceive with our own eggs due to previous failed cycles. We used 7 donor eggs, 5 fertilized, 4 became blastocysts and we transferred 1. Our son was born in September 2016.
Describe the costs associated with your care under John Frattarelli.
They were high. We paid $42k for our egg donor cycle.
10
Doctor
John Frattarelli
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Advanced Reproductive Medicine and Gynecology of Hawaii
Honolulu
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
35
Treated
2016
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
PCOS
10
He was always compassionate and caring. He was always there to answer any questions. Dr. Frettarelli was always thruro on everything. I love walking into his office and everyone greets you with a smile. I would do this ifv all over again in a heart beat...He is compassionate and caring. He is easy to talk to...The clinic [ARMG - HI] was excellent overall and no complaints...[cost of treatment] $3500...[the nurse] She was awesome. She always had a smile...
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Age
35
Treated
2016
Success with this Doc
Yes
Race
Other
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
PCOS
10
Describe your experience with Advanced Reproductive Medicine and Gynecology of Hawaii.
The clinic was excellent overall and no complaints.
During treatment, did you feel like you were treated like a number or a human?
Dr. Was always caring and always had a smile.
Describe your experience with your nurse.
She was awesome. She always had a smile
How was your experience with John Frattarelli?
He was always compassionate and caring. He was always there to answer any questions. Dr. Frettarelli was always thruro on everything. I love walking into his office and everyone greets you with a smile. I would do this ifv all over again in a heart beat.
What one piece of advice would you give a prospective patient of John Frattarelli?
He is compassionate and caring. He is easy to talk to.
Describe the protocols John Frattarelli used in your cycles and their degree of success.
I can't remember the medications I took and the dosage. The results were fantastic.
Describe the costs associated with your care under John Frattarelli.
$3500
10
Doctor
John Frattarelli
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Advanced Reproductive Medicine and Gynecology of Hawaii
Honolulu
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
35 - 36
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF
Diagnosis
Male Factor, Unexplained
10
Wonderful and professional. He listened to our concerns and answered all questions thoroughly. I highly recommend him. He was personable and understanding. I felt very comfortable with him. Great doctor...[Nurse at ARMG - HI] She always answered my questions. She was so prompt and caring. I miss her. I felt as if she was my friend....Worth every penny plus more....Compassion and empathy...
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Age
35 - 36
Treated
2015 - 2016
Success with this Doc
Yes
Race
East Asian
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 1 IVF
Diagnosis
Male Factor, Unexplained
10
During treatment, did you feel like you were treated like a number or a human?
Compassion and empathy
Describe your experience with your nurse.
She always answered my questions. She was so prompt and caring. I miss her. I felt as if she was my friend.
How was your experience with John Frattarelli?
Wonderful and professional. He listened to our concerns and answered all questions thoroughly. I highly recommend him. He was personable and understanding. I felt very comfortable with him. Great doctor
What one piece of advice would you give a prospective patient of John Frattarelli?
Have faith and stay positive.
Describe the costs associated with your care under John Frattarelli.
Worth every penny plus more.
10
Doctor
John Frattarelli
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Advanced Reproductive Medicine and Gynecology of Hawaii
Honolulu
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
4
Age
36
Treated
2015
Success with this Doc
No
Treatment
IUI
Diagnosis
Male Factor, PCOS
4
The nurse practitioner [at Advanced Reproductive Medicine and Gynecology of Hawaii] that I was assigned to did not take the time to really work with me. There were no follow ups with the procedures, no communications whatsoever...Felt like a number and not like a patient. Very robotic, if you don't fit in their mold of a healthy patient they make you feel unwanted.
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Age
36
Treated
2015
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
IUI
Diagnosis
Male Factor, PCOS
4
Describe your experience with Advanced Reproductive Medicine and Gynecology of Hawaii.
Very welcoming and organized
Describe your experience with the nursing staff.
The nurse practitioner that I was assigned to did not take the time to really work with me. There were no follow ups with the procedures, no communications whatsoever
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to convey critical information
How was your experience with John Frattarelli?
He took the time to explain procedures and course of action but because of being so busy, most time nurse practitioner took over cases.
What one piece of advice would you give a prospective patient of John Frattarelli?
He looks at all courses of action and what is the best treatment
4
Doctor
John Frattarelli
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
4
Clinic
Advanced Reproductive Medicine and Gynecology of Hawaii
Honolulu
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
N/A
Age
38 - 39
Treated
2012 - 2013
Success with this Doc
Yes
Treatment
4 IUI, 1 IVF
Diagnosis
N/A
Dr. F seemed to genuinely care about me and my husband's case. He never seemed to be in a rush and took as much time as necessary with us at every appointment.
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Age
38 - 39
Treated
2012 - 2013
Success with this Doc
Yes
Race
Prefer not to answer
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
4 IUI, 1 IVF
Diagnosis
N/A
During treatment, did you feel like you were treated like a number or a human?
Dr. F seemed to genuinely care about me and my husband's case. He never seemed to be in a rush and took as much time as necessary with us at every appointment.
How was your experience with John Frattarelli?
Dr F. is a great communicator and skilled doctor. He was always professional and cordial.
What one piece of advice would you give a prospective patient of John Frattarelli?
When you are ready to proceed to IVF from IUI, tell him.
10
Doctor
John Frattarelli
Communication
Compassion
Adaptability
Frequency seen during appointments
Nursing
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7
Age
30
Treated
2015
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Endometriosis
7
She [nurse at Advanced Reproductive Medicine and Gynecology of Hawaii] rushed through explanations, did not provide timely follow ups and we did not feel that we were properly informed of all aspects of treatment and so forth. We went in not knowing much about fertility treatments and left the same. We learned more afterwards from others than we did while at the clinic and with our nurse.
+ Read more
Age
30
Treated
2015
Success with this Doc
No
Race
European, Native American, Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Endometriosis
7
Describe your experience with Advanced Reproductive Medicine and Gynecology of Hawaii.
Very pleasant, peaceful environment. However it also had a look that felt very expensive and high tech, which made us feel they were professional but pricey.
During treatment, did you feel like you were treated like a number or a human?
The clinic was very busy each time we visited. Nurse assigned to us did not always follow up in a timely manner. When she explained injections and processes she rushed through them as if she was going through a script. We did not feel we got all of the proper information on what was happening and what we could/should do to help the process. (For example what over the counter medicines cannot be taken, the level of physical activity, foods etc.)
Describe your experience with your nurse.
She rushed through explanations, did not provide timely follow ups and we did not feel that we were properly informed of all aspects of treatment and so forth. We went in not knowing much about fertility treatments and left the same. We learned more afterwards from others than we did while at the clinic and with our nurse.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
How was your experience with John Frattarelli?
He was pleasant and friendly. He did advise against mutilple embryo transfers to avoid multiple child due to his own experiences. He explained what he was doing, but I felt that he was not that knowledged on endometriosis and appropriate treatment for someone with it. It felt that our treatment was the same as others and we were not advised to do anything different because of it.
What one piece of advice would you give a prospective patient of John Frattarelli?
Do your own research beforehand, so that you can understand all options available to you by mutilple doctors. Reach out to others with a similar situation as you, to help obtain guidance and suggestions on treatments that worked and those that didn't. Don't rely solely on the doctor to know your own body and how you may or may not react emotionally. Make sure you have a support system in place ahead of time and have reasonable expectations.
Describe the protocols John Frattarelli used in your cycles and their degree of success.
Due to my endometriosis and very few follicles, I was given the maximum doses of stimulation drugs. This also caused my endometriosis and ovaries to swell, which also brought on a lot of pain and discomfort. My body was stressed and I do not feel it was in the best position to produce eggs. We only had one to retrieve, which we did and transferred, however it did not implant. It all happened so fast, and I feel the treatment options hurt my body and ultimately our chances of success.
Describe the costs associated with your care under John Frattarelli.
With insurance, around $5,000 out of pocket. However we also had travel expense, and it being Hawaii it was expensive staying overnight. We had about $5,000 additional in travel expenses as well.
8
Doctor
John Frattarelli
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Advanced Reproductive Medicine and Gynecology of Hawaii
Kailua Medical Arts
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
33
Treated
2013
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF
Diagnosis
Recurrent Pregnancy Loss, Male Factor
10
The staff [Advanced Repro Med] knew my name when i walked in and created me warmly.... Strengths: i feel they are very through and give very individualized treatment. They were expanding as i left so hope they have still kept the very personal care and touch i knew them to have. I honestly can not think of a weakness...my hubby said the tv in the men’s “room” did work so if it’s still out of order perhaps that... Our fresh cycle with out medications cost us roughly 11k. The following frozen cycle was around $5k
+ Read more
Age
33
Treated
2013
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI, 1 IVF
Diagnosis
Recurrent Pregnancy Loss, Male Factor
10
Describe your experience with Advanced Reproductive Medicine and Gynecology of Hawaii.
Strengths: i feel they are very through and give very individualized treatment. They were expanding as i left so hope they have still kept the very personal care and touch i knew them to have. I honestly can not think of a weakness...my hubby said the tv in the men’s “room” did work so if it’s still out of order perhaps that..lol
During treatment, did you feel like you were treated like a number or a human?
The staff knew my name when i walked in and created me warmly. I never felt rushed or uncomfortable with any of my treatment. Dr fraterelli takes the time to explain treatment options and what would be best for the individual. I genuinely feel like he loves his job of making families come true!
Describe your experience with your nurse.
There are no words for this woman...she cried with me, she celebrated with me, she held my hand when my husband was deployed and wasn’t there for the transfer. This woman is an angel and will forever hold a special place in my heart!
How was your experience with John Frattarelli?
He is patient, warm and kind. He makes you feel comfortable and clearly explains treatment options and his honest opinion on success. I trusted him throughout the process completely! He seems to truly love his job and maleomg dreams come true. I felt like he was cheering us on and doing everything in his power to help us have a child.
What one piece of advice would you give a prospective patient of John Frattarelli?
Go on with an open mind. Ask tons of questions and trust the process and the dr...if it’s dr. John!
Describe the protocols John Frattarelli used in your cycles and their degree of success.
Due to our situation, husband low count, slow and questionable quality swimmers, dr. F suggested IVf. My husband and i wanted to instead try iui, our insurance, tricare, does not cover infertility treatment, due to cost. We tried two rounds of iui with myself being stimulated with no luck. (Dr. F was right...:)) We we’re now ready to listen to put our treatment completely on his hands. Ivf. Stimmed on follistem with no complications. Retrieved 23 eggs 13 made it to embryos. We did a fresh 5 day transfer with no baby. Frozen transfer i don’t recall total portocall but know i took shots in my stomach i believe and the progesterone shots daily. We now have an amazing little boy from this cycle!
Describe the costs associated with your care under John Frattarelli.
Our fresh cycle with out medications cost us roughly 11k. The following frozen cycle was around $5k
10
Doctor
John Frattarelli
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Advanced Reproductive Medicine and Gynecology of Hawaii
Kailua Medical Arts
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF
Diagnosis
Endometriosis, Tubal Blockage, Uterine Fibroids
10
Amy, Rachel and Taylor were very open and available 24/7. Especially since we live on another island, their organization and coordination was optimal. They always were encouraging and honest. I am very grateful for them.... The office [ARMG- HI] is very busy. It may seem like you are just a number but you arent. They are very caring and open. The only problem I had was when making my flight arrangements. My insurance had to call the office and verify my appt. Often my insurance would claim they werent able to get thru to verify the appt.
+ Read more
Age
Treated
Success with this Doc
Yes
Race
East Asian, Other
Income
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 1 IVF
Diagnosis
Endometriosis, Tubal Blockage, Uterine Fibroids
10
Describe your experience with Advanced Reproductive Medicine and Gynecology of Hawaii.
The office is very busy. It may seem like you are just a number but you arent. They are very caring and open. The only problem I had was when making my flight arrangements. My insurance had to call the office and verify my appt. Often my insurance would claim they werent able to get thru to verify the appt. So I would have to ask my nurse to call them. I think there should be a dedicated line or person for the insurance companies to call so that flight arrangements dont get delayed
During treatment, did you feel like you were treated like a number or a human?
The first couple MD visits that we tried to get pregnant with just pills, the office didnt really follow up or call to see how I was doing. Once we moved forward to try IUI and IVF, we were assigned a nurse and thats when it seemed that they cared. Im guessing they wanted to make sure we were serious
Describe your experience with your nurse.
Amy, Rachel and Taylor were very open and available 24/7. Especially since we live on another island, their organization and coordination was optimal. They always were encouraging and honest. I am very grateful for them. I also am so impressed with Zoe, their phelbotomist? She always was cheerful and positive. It kept my spirits high
How was your experience with John Frattarelli?
As we progressed with the IVF treatment, Dr. was more open and warm. I then startesd to trust him more and our treatment plan. He always asked if we had questions and was willing to explain in depth if need be. I never felt like my appts were rushed with him.
What one piece of advice would you give a prospective patient of John Frattarelli?
Trust in his expertise and dont be afraid to ask questions, no question is ever too small or embarassing.
Describe the protocols John Frattarelli used in your cycles and their degree of success.
Since our first IVF cycle only produced one mature follicle, we did an IUI instead to save our IVF benefit for the next cycle. The IUI was unsuccessful so we proceeded to another round of IVF (menopur and follistim injections) but Dr. Fratarelli added Androderm patches for 5 days and then Femara for 5 days . That yielded 6 maturing follicles. Our egg retrieval was 8 total, 6 of them were mature enough to fertilize and of those 3 became embryos for transplant
Describe the costs associated with your care under John Frattarelli.
Our copay 4,000
9
Doctor
John Frattarelli
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Advanced Reproductive Medicine and Gynecology of Hawaii
Kailua Medical Arts
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less