Bethesda Fertility Center

Available Resources

Genetic counseling: OfferedAcupuncture: OfferedMental health counseling: OfferedNutrition counseling is not offered: Not OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication is not offered: Not OfferedProviding backup medication is not offered: Not Offered
Cincinnati
10506 Montgomery RD
Cincinnati, OH 45242
513-865-1675
On a scale from 0-10, how likely are you to recommend Bethesda Fertility Center to a friend?
Strongly recommend: 3Don't recommend: 27.6
5 assessments
  • 60% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 40% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
274
Annual Cycles National Avg.
344
5 assessments
9
Age
34
Treated
2016
Success with this Doc
?
Treatment
3 IUI, 1 IVF
Diagnosis
Immunological, Unexplained
9
I have worked with several nurses [at Bethesda Fertility Center], did have a primary nurse during IVF, but not one prior to that. After the first primary nurse, when we did an FET, we got another nurse. I was okay with that - but I did have to communicate to the practice I felt that nurse could be better with responding/communicating to me and turning around schedules faster.
+ Read more
Age
34
Treated
2016
Success with this Doc
?
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Immunological, Unexplained
9
Describe your experience with Bethesda Fertility Center.
This clinic is great, they are on time most all the time, only have had to wait occasionally. It's private and you feel comfortable going in. They have made it very spa like so you do not feel it's so doc office like. The one weakness, which I understand, is that they are not on an electronic medical record, so you do not get to see your results online, do not have appt reminders electronically - that is something to get used to.
During treatment, did you feel like you were treated like a number or a human?
Dr. Reynolds always makes a point to make sure we understand what is going on, is available via email for questions and is also expresses empathy.
Describe your experience with the nursing staff.
I have worked with several nurses, did have a primary nurse during IVF, but not one prior to that. After the first primary nurse, when we did an FET, we got another nurse. I was okay with that - but I did have to communicate to the practice I felt that nurse could be better with responding/communicating to me and turning around schedules faster.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
How was your experience with Kasey Reynolds?
Dr Reynolds has supported our treatment from the start. She worked with us, our schedule, our finances to help us understand the prognosis and what would be next. She never 'did the same' again if it didn't work the first time, she always adjusted the plan of action.
What one piece of advice would you give a prospective patient of Kasey Reynolds?
Ask a lot of questions. You'll always get the answers, but it's important to know everything during these treatments!
Describe the protocols Kasey Reynolds used in your cycles and their degree of success.
Antagonist protocol. I wasn't as strong of a responder as expected so we had to crank up the drugs and go an extra day- but we ended up with 17 eggs retrieved. For both FETs we did lupron with progresterone - after a body rash during the FET, we added/adjusted meds for the next FET.
Describe the costs associated with your care under Kasey Reynolds.
All based on insurance coverage! This is hard to describe, but the IUI were about $350 (plus meds). IVF 'package' was competitively priced and offered small discount for pay in full.
10
Doctor
Kasey Reynolds
Communication
Compassion
Adaptability
Frequency seen during appointments
9
Clinic
Bethesda Fertility Center
Cincinnati
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
5
Age
38 - 39
Treated
2014 - 2015
Success with this Doc
?
Treatment
4 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Uterine Fibroids, Unexplained
5
They tried to charge for for traditional egg fertilization as well as for ICSI and I caught this. I asked if we could continue to try to get pregnant in our own during estrogen priming and was told yes, but later learned the Cetrotide I was taking could end a pregnancy if one had started (I would have abstained knowing this). They called me twice to tell me my IVF was unsuccessful and did not realize they had already called. I did not receive a report on day 3 from the embryologist as expected and went to transfer with no information. Again, this was all the Bethesda Fertility Clinic, not Dr. Thie's private practice. The nurses I rated so favorably were from her private practice, where I usually go. I would not Rae the Bethesda Fertility Center's nurses so highly.
+ Read more
Age
38 - 39
Treated
2014 - 2015
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Consultant
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Uterine Fibroids, Unexplained
5
During treatment, did you feel like you were treated like a number or a human?
The entire staff knows my name (incidentally, I go to Dr. Thie's private practice, she only does IVF retrieval and transfer at the Bethesda Fertility Center, and I would answer closer to a number for them). Dr. Thie listens to my questions, has an open mind, and spends time with me.
Describe your experience with the nursing staff.
Their empathy and experience. The head nurse, Cindy, is exceptional.
What specific things went wrong at this clinic?
  • Failed to call with results
How was your experience with Jennifer Thie?
I have a tremendous amount of respect for Dr. Thie. I am confident that she wants the best for us. Before my first egg retrieval, she actually called my cell phone the night before to leave a message of encouragement in light of my estradiol results and to let me know that she was thinking of me. This is one case where bedside manner is really important given the emotional strain of infertility. That said, as a DOR patient, I am not always sure she is up on the latest treatment or protocol options.
What one piece of advice would you give a prospective patient of Jennifer Thie?
Be prepared to wait and call the clinic to see if they are on time or not. If you don't want to wait to see your doctor, she is the wrong one. However, you are waiting because she gives each patient the time needed and will do the same with you.
8
Doctor
Jennifer Thie
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
5
Clinic
Bethesda Fertility Center
Cincinnati
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
42
Treated
2016
Success with this Doc
No
Treatment
3 IUI, 1 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
Strengths: Dr. Reynolds is great, great clinic atmosphere, they conducted a 2 hour IVF class when we were first started IVF, which was so helpful. Weaknesses: The lab [Bethesda Fertility Center] only does fresh donor egg transfers and we wanted to do frozen so we had to move to a new clinic. I was sad to leave them.... The nurses were great! They were friendly and compassionate but also knowledgeable and got back to me quickly.
+ Read more
Age
42
Treated
2016
Success with this Doc
No
Race
Other
Income
$100K - $199K
Occupation
Accountant
Order & Number of Docs Seen
1st of 3 Docs
Treatment
3 IUI, 1 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
Describe your experience with Bethesda Fertility Center.
Strengths: Dr. Reynolds is great, great clinic atmosphere, they conducted a 2 hour IVF class when we were first started IVF, which was so helpful. Weaknesses: The lab only does fresh donor egg transfers and we wanted to do frozen so we had to move to a new clinic. I was sad to leave them.
During treatment, did you feel like you were treated like a number or a human?
Dr. Reynolds is efficient and knowledgeable, but also friendly and funny and puts you at ease. I had to leave the clinic because Bethesda does not do frozen donor egg transfers and I miss her!
Describe your experience with the nursing staff.
The nurses were great! They were friendly and compassionate but also knowledgeable and got back to me quickly.
How was your experience with Kasey Reynolds?
Dr. Reynolds is friendly and puts you at ease quickly. She is knowledgeable and helps you do understand exactly what the treatment is going to be. She would sit with us to explain what is going on and she had a positive attitude towards our goals.
What one piece of advice would you give a prospective patient of Kasey Reynolds?
She is great, so make sure you request her as your doctor if you are going to Bethesda Fertility Clinic.
Describe the protocols Kasey Reynolds used in your cycles and their degree of success.
I do not remember these, as they occurred in 2016- and first half of 2017
Describe the costs associated with your care under Kasey Reynolds.
The one IVF cycle I did I actually won via a raffle with the clinic! (Too bad it didn't work). The IUI's and other procedures I think cost around 3-4K total, since my insurance covered a lot of it.
10
Doctor
Kasey Reynolds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Bethesda Fertility Center
Cincinnati
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
4
Age
29
Treated
2014
Success with this Doc
No
Treatment
5 IVF
Diagnosis
Male Factor, Poor Egg Quality, Unexplained
4
[Bethesda Fertility Center is a] small clinic north of Cincinnati. It has 3 doctors now but Dr. Hoffman was the primary doctor when I was there. I saw Dr. Renyolds once or twice and liked her but she was learning....All the nurses there were wonderful!
+ Read more
Age
29
Treated
2014
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Sales Representative
Order & Number of Docs Seen
1st of 2 Docs
Treatment
5 IVF
Diagnosis
Male Factor, Poor Egg Quality, Unexplained
4
Describe your experience with Bethesda Fertility Center.
small clinic north of Cincinnati. It has 3 doctors now but Dr. Hoffman was the primary doctor when I was there. I saw Dr. Renyolds once or twice and liked her but she was learning.
During treatment, did you feel like you were treated like a number or a human?
The nurses were great, he was very blunt and does not have good bed side manner when telling women bad news.
Describe your experience with your nurse.
All the nurses there were wonderful!
How was your experience with Glen Hofmann?
His strength is his experience. He has seen a lot of cases and makes very accurate predictions. His weakness is his bedside manner. He was too quick to tell me that I needed to use a gestational carrier vs. adjusting his approach.
What one piece of advice would you give a prospective patient of Glen Hofmann?
Have thick skin. I do, and his delivery still brought me to tears more than once.
Describe the protocols Glen Hofmann used in your cycles and their degree of success.
2 antagonist cycles -BC for 3ish weeks -overlapping with lupron for 2-3 weeks -8 days of Gonal F and Menopur -Novarel -Transfer on day 6
2
Doctor
Glen Hofmann
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
4
Clinic
Bethesda Fertility Center
Cincinnati
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
?
Treatment
3 Fertility Medications
Diagnosis
Male Factor
10
The clinic [Bethesda Fertility Center] is easy to get in touch with. It is easy to make appointments and to fill out paperwork before your visit...I have only had experience with two nurses. Both were friendly and easy to engage with. They answered any questions I had and were honest when I needed to speak with a doctor... staff was also friendly and welcoming. I got phone calls back immediately and never felt like they didnt care about my journey.
+ Read more
Age
Treated
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 Fertility Medications
Diagnosis
Male Factor
10
Describe your experience with Bethesda Fertility Center.
The clinic is easy to get in touch with. It is easy to make appointments and to fill out paperwork before your visit. I found other options in my city were a lot harder to get in touch with.
During treatment, did you feel like you were treated like a number or a human?
I felt like talking to Dr. Reynolds was like talking with a friend. She was honest, funny and supportive. She answered any question I had or still do have. My staff was also friendly and welcoming. I got phone calls back immediately and never felt like they didnt care about my journey.
Describe your experience with your nurse.
I have only had experience with two nurses. Both were friendly and easy to engage with. They answered any questions I had and were honest when I needed to speak with a doctor.
How was your experience with Kasey Reynolds?
Dr. Reynolds, in my experience, has no weaknesses at this point in time. She is a great listener, never makes you feel rushed, answers questions you might think are silly or dumb. She is happy to answer phone calls and emails.
What one piece of advice would you give a prospective patient of Kasey Reynolds?
Make sure you create a list of questions no matter how you feel about them. You might think they are silly or dumb but she wont and she will answer any of them.
10
Doctor
Kasey Reynolds
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Bethesda Fertility Center
Cincinnati
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less