Buffalo Infertility and IVF Associates

Available Resources

Genetic counseling: OfferedAcupuncture: OfferedMental health counseling: OfferedNutrition counseling: OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication is not offered: Not OfferedProviding backup medication: Offered
Snyder
4510 Main Street
Snyder, NY 14226
(716) 839-3057
On a scale from 0-10, how likely are you to recommend Buffalo Infertility and IVF Associates to a friend?
Strongly recommend: 4Neutral: 2Don't recommend: 27.3
8 assessments
  • 50% Strongly recommend (9-10)
  • 25% Neutral (7-8)
  • 25% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
409
Annual Cycles National Avg.
344
8 assessments
5
Age
36
Treated
2016
Success with this Doc
No
Treatment
5 IUI
Diagnosis
Diminished Ovarian Reserve, Male Factor
5
They [Buffalo Infertility and IVF associates] are so incredibly busy that the office is a circus. We have encountered everything from receiving someone else's intake forms (ours then went to her) to staff walking into the wrong exam room (twice) and long waits for scheduled time appointments. Twice we were taken over an hour late for IUI with a 36 hour trigger. Every time you call it's a different person, and the answers seem to vary from person to person. When they called for my IVF consult, the nurse asked if I was in a femera cycle (that was 3 cycles ago) and if I'd ever done insemination (5 and, um, she called me! Why didn't she know that?). We have told our main doctor our concerns/experiences, as well as another we saw, but no one seems too troubled by it. It has made the process even more stressful.
+ Read more
Age
36
Treated
2016
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Lawyer
Order & Number of Docs Seen
1 Doc Seen
Treatment
5 IUI
Diagnosis
Diminished Ovarian Reserve, Male Factor
5
Describe your experience with Buffalo Infertility and IVF Associates.
Do your homework and have your questions ready in a list. Insist on getting things fully answered. Do not let them rush you out of the room or off the phone simply because they have chosen to take on too many patients...that's their fault, not yours. This is too important and stressful to feel like they have not given you time to feel comfortable.
During treatment, did you feel like you were treated like a number or a human?
We are just a number. They are so incredibly busy that the office is a circus. We have encountered everything from receiving someone else's intake forms (ours then went to her) to staff walking into the wrong exam room (twice) and long waits for scheduled time appointments. Twice we were taken over an hour late for IUI with a 36 hour trigger. Every time you call it's a different person, and the answers seem to vary from person to person. When they called for my IVF consult, the nurse asked if I was in a femera cycle (that was 3 cycles ago) and if I'd ever done insemination (5 and, um, she called me! Why didn't she know that?). We have told our main doctor our concerns/experiences, as well as another we saw, but no one seems too troubled by it. It has made the process even more stressful.
Describe your experience with the nursing staff.
It's a different person every time. Some answer questions well, others do not. Some are very kind and patient, others are not. A couple are very scattered and rushed-appearing. Sometimes, you get different answers from different people to the same types of questions.
What specific things went wrong at this clinic?
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
How was your experience with Michael Sullivan?
Sometimes I feel like he is somewhat dismissive of our concerns, like after my first injectable cycle went awry and I had to beg the nurse to let us talk to him. He seems knowledgeable but doesn't seem troubled by how chaotic and circus-like the office is.
What one piece of advice would you give a prospective patient of Michael Sullivan?
Insist on getting your questions answered, even if he seems rushed. We pay for his time, and he's making a lot of money for it.
Describe the protocols Michael Sullivan used in your cycles and their degree of success.
We did some rounds of oral medication and two rounds of injectables. I had a lot of trouble with the injectables, including two cycles that had residual cysts, for which I had to take birth control. All negative pregnancy tests.
Describe the costs associated with your care under Michael Sullivan.
Thousands and we're not even done.
5
Doctor
Michael Sullivan
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
5
Clinic
Buffalo Infertility and IVF Associates
Snyder
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
32
Treated
2016
Success with this Doc
No
Treatment
1 IUI
Diagnosis
Endometriosis, Unexplained
9
They [Buffalo Infertility and IVF Associates] are a very busy clinic so sometimes it's hard to get appointments as quick as you would like. Anytime I call in, they are very pleasant. They really do work with you financially and seem to understand this journey can be rough. I have been able to make payments which really helps with the financial stress of it all.... The nursing staff always has a smile on their faces. They are very informative and understanding regarding what I'm going through. In fact, a few of them have went through infertility treatments themselves so it's nice to hear their stories.
+ Read more
Age
32
Treated
2016
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Endometriosis, Unexplained
9
Describe your experience with Buffalo Infertility and IVF Associates.
They are a very busy clinic so sometimes it's hard to get appointments as quick as you would like. Anytime I call in, they are very pleasant. They really do work with you financially and seem to understand this journey can be rough. I have been able to make payments which really helps with the financial stress of it all.
During treatment, did you feel like you were treated like a number or a human?
We went in very concerned as to why it is taking so long because we had our daughter so easily. We are getting older and couldn't figure out what could be wrong. He has done everything, including surgery to find an answer. He always listens to our concerns and is very empathetic to our situation.
Describe your experience with the nursing staff.
The nursing staff always has a smile on their faces. They are very informative and understanding regarding what I'm going through. In fact, a few of them have went through infertility treatments themselves so it's nice to hear their stories.
How was your experience with Adam Griffin?
When we first called to make our appointment, I knew we wanted to make our appointment with Dr. Griffin because he came highly referred to us. We were very comfortable after meeting him. He listened to our million questions, answered them all very thoroughly and explained step by step what the next steps would be. My husband and I went through tons of testing and eventually surgery because he couldn't figure out what the cause of our infertility could be. He covered all bases and really gave us options as to what we were comfortable with. We always left his office with a little bit of hope. In fact, were still going through treatment but have remained hopeful along the way. He has a way of being so kind without sugar coating things. I highly recommend him.
What one piece of advice would you give a prospective patient of Adam Griffin?
To stay open minded. I think that's the main component when going through infertility.
Describe the protocols Adam Griffin used in your cycles and their degree of success.
We started by getting lots of blood work, semen analysis, and HSG. I did three cycles of femara; two of which were timed intercourse. I produced beautiful follicles but did not get pregnant so we mutually decided to do a laparoscopy and hysteroscopy. He found a few polyps and mild endo. From there we decided to do an iui cycle. Again, I did. It get pregnant. We decided maybe Ivf would offer the best chance of us getting pregnant.
Describe the costs associated with your care under Adam Griffin.
I can say very affordable! My medications, blood work, and ultrasounds were covered by insurance but the iui was only $450 a cycle. The Ivf cycle is $4000 for one fresh transfer and $6000 for two. Also, they offer a plan where you can put some down and make payments for a year.
10
Doctor
Adam Griffin
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Buffalo Infertility and IVF Associates
Snyder
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
37
Treated
2016
Success with this Doc
?
Treatment
7 IUI
Diagnosis
Diminished Ovarian Reserve, Uterine Fibroids, Unexplained
10
There is a wait to get a consult with Buffalo IVF. But it is worth it once you are there. Everyone is very kind, caring, and professional.... he nursing staff at Buffalo IVF is amazing. They are all kind and caring. You see the nurses a lot and they know your case so well. The cry with you, cheer you on, pray for you, and take the time to just talk.... We started with blood work and a "dye" test, decided to start with IUI's and now are moving onto IVF
+ Read more
Age
37
Treated
2016
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
7 IUI
Diagnosis
Diminished Ovarian Reserve, Uterine Fibroids, Unexplained
10
Describe your experience with Buffalo Infertility and IVF Associates.
There is a wait to get a consult with Buffalo IVF. But it is worth it once you are there. Everyone is very kind, caring, and professional
During treatment, did you feel like you were treated like a number or a human?
Dr. Sullivan is very caring and compassionate. I feel that he know me as a person, not as a number. He has called me personally several times during our treatment, include once when he was on vacation, to go over test results. I feel he is 100% there for his patients.
Describe your experience with the nursing staff.
The nursing staff at Buffalo IVF is amazing. They are all kind and caring. You see the nurses a lot and they know your case so well. The cry with you, cheer you on, pray for you, and take the time to just talk.
How was your experience with Michael Sullivan?
Dr. Sullivan is a fast talker, but he takes the time to answer all of your questions. He doesn't sugar coat things, which I liked knowing what we were up against. He has always been kind and understanding to me.
What one piece of advice would you give a prospective patient of Michael Sullivan?
That he jumps right in and throws a lot of information at you. Don't be afraid to stop him as ask questions.
Describe the protocols Michael Sullivan used in your cycles and their degree of success.
We started with blood work and a "dye" test, decided to start with IUI's and now are moving onto IVF
Describe the costs associated with your care under Michael Sullivan.
My insurance covered everything except IVF. They offer a payment plan
10
Doctor
Michael Sullivan
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Buffalo Infertility and IVF Associates
Snyder
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
34 - 35
Treated
2014 - 2015
Success with this Doc
?
Treatment
8 IUI
Diagnosis
Diminished Ovarian Reserve, Male Factor, Poor Egg Quality, Unexplained
7
The nursing staff [at Buffalo Infertility and IVF Associates] treats you wonderfully at this office, which I feel is more important because they're the ones dealing with you...I saw just about every nurse in the office and loved almost every single one, some more than others, some less but I feel like they are all great there and very compassionate and wonderful.
+ Read more
Age
34 - 35
Treated
2014 - 2015
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
8 IUI
Diagnosis
Diminished Ovarian Reserve, Male Factor, Poor Egg Quality, Unexplained
7
During treatment, did you feel like you were treated like a number or a human?
While the nursing staff treats you wonderfully at this office, which I feel is more important because they're the ones dealing with you, dr Sullivan kind of rushes through consultations he is a very nice man but just seems very busy
Describe your experience with your nurse.
I saw just about every nurse in the office and loved almost every single one, some more than others, some less but I feel like they are all great there and very compassionate and wonderful
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
How was your experience with Michael Sullivan?
Dr Sullivan came highly regarded by friends and past patients. I feel as tho I have had to take charge of my treatments by asking for the next steps instead of him suggesting we move onto more aggressive treatments, infertility is a tough struggle and it makes you very sensitive, you want to feel like you're the doctors biggest priority it is not always the case with him although I do feel like he is great at what he does and I have seen his methods working we have yet to achieve a pregnancy after over a year of treatments and are now moving on to Ivf
What one piece of advice would you give a prospective patient of Michael Sullivan?
Go into his office prepared with questions, he talks fast and throws a lot of information at you at once
4
Doctor
Michael Sullivan
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Buffalo Infertility and IVF Associates
Snyder
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
36 - 38
Treated
2014 - 2016
Success with this Doc
Yes
Treatment
5 IUI, Donor Sperm
Diagnosis
Uterine Fibroids
10
I thought he [Dr. Adam Griffin] was very nice and explained everything in a way I could understand and answered all my questions without making me feel like any of them where stupid questions...The nurses do the IUIs and sonograms, the doctors do the procedures, surgery, imaging, ect. Sometimes you see the other doctors in the practice for the procedures, they were all very nice. No one was judgmental about me being single, it was briefly discussed (just in that I would be using donor sperm) at the first consultation and that was it.
+ Read more
Age
36 - 38
Treated
2014 - 2016
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
5 IUI, Donor Sperm
Diagnosis
Uterine Fibroids
10
During treatment, did you feel like you were treated like a number or a human?
I thought he was very nice and explained everything in a way I could understand and answered all my questions without making me feel like any of them where stupid questions.
How was your experience with Adam Griffin?
The nurses do the IUIs and sonograms, the doctors do the procedures, surgery, imaging, ect. Sometimes you see the other doctors in the practice for the procedures, they were all very nice. No one was judgmental about me being single, it was briefly discussed (just in that I would be using donor sperm) at the first consultation and that was it.
Describe the costs associated with your care under Adam Griffin.
IUIs where covered by insurance
10
Doctor
Adam Griffin
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Buffalo Infertility and IVF Associates
Snyder
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
31 - 32
Treated
2013 - 2014
Success with this Doc
Yes
Treatment
1 IUI, 3 IVF, Donor Sperm
Diagnosis
Male Factor, Tubal Blockage
10
[Buffalo Infertility and IVF Associates was] extremely organized and responsive....One doctor did not listen to our wishes with an IVF cycle and seemed more concerned with making us happy than doing what was medically smarter...Each IVF cycle, including all medications averaged about $9000
+ Read more
Age
31 - 32
Treated
2013 - 2014
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Consultant
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI, 3 IVF, Donor Sperm
Diagnosis
Male Factor, Tubal Blockage
10
Describe your experience with Buffalo Infertility and IVF Associates.
Extremely organized and responsive. We have no negative feedback
During treatment, did you feel like you were treated like a number or a human?
We could not have had more personal and attentive care. Dr. Crickard and his staff kept our hope alive even when we had none.
Describe your experience with your nurse.
Extremely organized and responsive
What specific things went wrong at this clinic?
  • Provided conflicting information
How was your experience with Kent Crickard?
He was extremely knowledgeable, realistic, honest, and kind. We always felt like he really care about us and he gave us the strength and hope to keep trying.
What one piece of advice would you give a prospective patient of Kent Crickard?
Trust him
Describe the protocols Kent Crickard used in your cycles and their degree of success.
IVF using various drug protocols - I did not respond well to luperon, so we changed to different protocols and got twice as many eggs and embryos. We ultimately used donor sperm for our final, and successful IVF cycle.
Describe the costs associated with your care under Kent Crickard.
Each IVF cycle, including all medications averaged about $9000
10
Doctor
Kent Crickard
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Buffalo Infertility and IVF Associates
Snyder
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
0
Age
36 - 37
Treated
2013 - 2014
Success with this Doc
No
Treatment
1 IUI, 2 IVF
Diagnosis
Endometriosis, PCOS, Tubal Blockage
0
Terrible results but a very kind and compassionate doctor. If you want to feel good, choose Dr. Griffin. If you want to get pregnant, choose someone else....[Monitoring appointments at Buffalo INfertility and IVF Associates were] terrible, made worse by the awful radio you are forced to listen to on the waiting room. I think I have PTSD from this waiting room.
+ Read more
Age
36 - 37
Treated
2013 - 2014
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Professor
Order & Number of Docs Seen
1st of 4 Docs
Treatment
1 IUI, 2 IVF
Diagnosis
Endometriosis, PCOS, Tubal Blockage
0
Describe your experience with Buffalo Infertility and IVF Associates.
Boo!!
During treatment, did you feel like you were treated like a number or a human?
Exceptionally gifted bedside manner.
What specific things went wrong at this clinic?
  • Lost paperwork
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
  • Lost results
  • Provided conflicting information
  • Canceled a cycle due to clinic error
How was your experience with Adam Griffin?
Terrible results but a very kind and compassionate doctor. If you want to feel good, choose Dr. Griffin. If you want to get pregnant, choose someone else.
What one piece of advice would you give a prospective patient of Adam Griffin?
There's a new clinic in Buffalo!
Describe your experience with your monitoring appointments.
Terrible, made worse by the awful radio you are forced to listen to on the waiting room. I think I have PTSD from this waiting room.
Describe the costs associated with your care under Adam Griffin.
N/a
2
Doctor
Adam Griffin
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
Buffalo Infertility and IVF Associates
Snyder
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
40 - 42
Treated
2014 - 2016
Success with this Doc
?
Treatment
1 IUI, 8 IVF
Diagnosis
Poor Egg Quality, Unexplained
7
[Dr Adam Griffin is] very caring and compassionate...He is very positive, so if you want someone that will be direct he is not for you. He is very devoted to his patients...Clinic [Buffalo Infertility and IVF Associates] is so busy that twice I had to call them to get my embrology report
+ Read more
Age
40 - 42
Treated
2014 - 2016
Success with this Doc
?
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
1 IUI, 8 IVF
Diagnosis
Poor Egg Quality, Unexplained
7
Describe your experience with Buffalo Infertility and IVF Associates.
Very busy and often you need to follow up with them
During treatment, did you feel like you were treated like a number or a human?
Very caring and compassionate.
What specific things went wrong at this clinic?
  • Failed to call with results
What one piece of advice would you give a prospective patient of Adam Griffin?
He is very positive, so if you want someone that will be direct he is not for you. He is very devoted to his patients.
Describe the costs associated with your care under Adam Griffin.
I am fortunate to have insurance coverage
9
Doctor
Adam Griffin
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Buffalo Infertility and IVF Associates
Snyder
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less