California IVF: Davis Fertility Center

Available Resources

Genetic counseling is not offered: Not OfferedAcupuncture: OfferedMental health counseling: OfferedNutrition counseling: OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication: OfferedProviding backup medication: Offered
Davis
1550 Drew Ave
Davis, CA 95618
530-771-0177
Sacramento
2288 Auburn Blvd
Sacramento, CA 95821
916-568-2125
On a scale from 0-10, how likely are you to recommend California IVF: Davis Fertility Center to a friend?
Strongly recommend: 8Neutral: 4Don't recommend: 57.2
17 assessments
  • 47% Strongly recommend (9-10)
  • 24% Neutral (7-8)
  • 29% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
558
Annual Cycles National Avg.
344
7.8
Average Doctor Score
3 doctors
17 assessments
3
Age
36 - 37
Treated
2015 - 2016
Success with this Doc
No
Treatment
3 IUI
Diagnosis
3
Each round of IUI [at California IVF] was about $500 out-of-pocket, as I recall. I had 50% insurance coverage, so that was my share of the cost...They are very busy, but run generally on time. They need to get a better system for relaying messages. Front desk staff is not very friendly. Dr. Goud is very nice and competent, but there isn't a lot of individualized attention or communication.
+ Read more
Age
36 - 37
Treated
2015 - 2016
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Lawyer
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI
Diagnosis
3
Describe your experience with California IVF: Davis Fertility Center.
They are very busy, but run generally on time. They need to get a better system for relaying messages. Front desk staff is not very friendly. Dr. Goud is very nice and competent, but there isn't a lot of individualized attention or communication.
During treatment, did you feel like you were treated like a number or a human?
Some of the front desk staff were not very friendly. I could never get a hold of my coordinator, and would often have to call 2-3 times to get a call back. Often my coordinator said she hadn't received the message that I called. Dr. Goud is very nice but I didn't feel we received personalized attention. Communication seemed to be of the bare minimum variety. Bills were received months after treatment - it was unclear why they were so delayed. Also the bills listed the wrong phone number to call with questions.
Describe your experience with your nurse.
Rachel was great - when you could reach her. The clinic was very busy and you could never reach who you needed when you called. Often I wouldn't hear back after leaving messages, and Rachel (or whomever I was trying to reach) would claim she didn't receive the message. The staff is not very organized or good at relaying messages.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
How was your experience with Pravin Goud?
He was very friendly but, other than our initial visit, didn't spend a lot of time explaining the procedures. He didn't seem that interested in our outcome.
What one piece of advice would you give a prospective patient of Pravin Goud?
Be sure to make the most of your time with him, and ask all of your questions. It's difficult to get in touch with staff in between appointments.
Describe the protocols Pravin Goud used in your cycles and their degree of success.
We did three rounds of IUI, using Letrizole and Clomid. The first round, we got pregnant but it resulted in an incomplete miscarriage. We did not get pregnant on the next two rounds, though on one of them my fiancé's sperm count was low so there was a low likelihood of success based on that. After the third round, I changed jobs and got a new insurer, so we switched providers - which was somewhat unfortunate timing as I would have had 50% coverage for IVF under the prior insurer, and will now have to pay out-of-pocket if we elect to try IVF.
Describe the costs associated with your care under Pravin Goud.
Each round of IUI was about $500 out-of-pocket, as I recall. I had 50% insurance coverage, so that was my share of the cost.
4
Doctor
Pravin Goud
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
3
Clinic
California IVF: Davis Fertility Center
Davis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
30 - 34
Treated
2012 - 2016
Success with this Doc
Yes
Treatment
4 IUI, 4 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
9
The office [California IVF] is a little small and they can't handle as many patients as they have. Although I've been unhappy with the nurses, the rest of the staff and doctors are great... I regularly have to wait 30+ minutes before being seen. They often book multiple patients for the same time slot, then I think they're seen according to who arrived first...Their billing person has made several mistakes billing insurance and us for the second two cycles and FETs, and we are still sorting through it more than a year after treatments.
+ Read more
Age
30 - 34
Treated
2012 - 2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
4 IUI, 4 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
9
Describe your experience with California IVF: Davis Fertility Center.
The Davis location is great for me. Although I regularly have to wait 30+ minutes before being seen. They often book multiple patients for the same time slot, then I think they're seen according to who arrived first. (So showing up 10 min early for your appointment might be worth it.) The office is a little small and they can't handle as many patients as they have. Although I've been unhappy with the nurses, the rest of the staff and doctors are great.
During treatment, did you feel like you were treated like a number or a human?
I really like Dr Zerengue and he made me feel human. The nurse coordinators at the clinic were sometimes hard to communicate with and I just felt like a number to them. Especially having done both cash payment cycles and insurance cycles.
Describe your experience with your nurse.
I've had 3 nurse coordinators for 4 cycles at this clinic. So staff turns over regularly. This latest nurse has ok communication with calls usually not being returned until end of the day, regardless of urgency. I know she has other patients, but I don't feel that she appreciates what I'm going through and why I'm there...I'm just another patient to her. She is very knowledgeable though and easily answers any questions I have.
How was your experience with Ernest Zeringue?
Dr Zerengue has always made sure I understood what's going on with my test results and cycles. He spends time with his patients, which means he's often running way behind schedule. I've never felt pressured to do any treatment or that he wouldn't keep me as a patient regardless of my test results. He encouraged us to keep our expectations realistic without bringing us down, and he adjusted treatments or fertilization techniques for subsequent cycles when we were unsuccessful.
What one piece of advice would you give a prospective patient of Ernest Zeringue?
Ask lots of questions and let him know if you don't understand something. He'll be more than happy to explain it until you do understand.
Describe the protocols Ernest Zeringue used in your cycles and their degree of success.
For all 4 of my ivf cycles, I've been on the long lupron protocol. I don't think he changes it up much. FSH meds are determined by follicle count and AMH levels. There's no monitoring until day 9, then only ultrasound, no bloodwork. We did switch to an early ICSI fertilization for the last cycle, which greatly improved my egg fertilization.
Describe the costs associated with your care under Ernest Zeringue.
We paid out of pocket for the first two fresh cycles, plus unlimited FET of the embryos produced in those cycles. $16000+ meds (online pharmacy, about $4-5000/cycle). There were some issues with the nurses not knowing the insurance mail pharmacy, but I didn't quite understand it either. Their billing person has made several mistakes billing insurance and us for the second two cycles and FETs, and we are still sorting through it more than a year after treatments.
9
Doctor
Ernest Zeringue
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
California IVF: Davis Fertility Center
Davis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
28 - 30
Treated
2014 - 2016
Success with this Doc
No
Treatment
3 IUI
Diagnosis
Diminished Ovarian Reserve, Unexplained
10
The only negative thing I would say about this clinic [CA IVF- Davis] is that the wait times can get a bit long. I have waited as long as 30 to 45 minutes for my appointment and once getting into the exam room been out in 10 minutes. Their strengths however, are their nurse coordinator and front desk staff. They always remember your name and it makes it feel like you aren't just a number.
+ Read more
Age
28 - 30
Treated
2014 - 2016
Success with this Doc
No
Race
Latino, Native American
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI
Diagnosis
Diminished Ovarian Reserve, Unexplained
10
Describe your experience with California IVF: Davis Fertility Center.
The only negative thing I would say about this clinic is that the wait times can get a bit long. I have waited as long as 30 to 45 minutes for my appointment and once getting into the exam room been out in 10 minutes. Their strengths however, are their nurse coordinator and front desk staff. They always remember your name and it makes it feel like you aren't just a number.
During treatment, did you feel like you were treated like a number or a human?
I felt that Dr. Lovely's bedside manner was amazing. She was very caring and it honestly felt like she cared on how you were doing during the cycle. She answered all questions we had and tried to reassure us every step of the way.
Describe your experience with your nurse.
Samantha made getting my prescriptions, appointments, and understanding how to use the prescriptions so much easier. She always made sure to check in with me on each phone call to ask how I was doing which shows a lot of compassion. I honestly couldn't have asked for a better coordinator.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
How was your experience with Laurie Lovely?
I felt that Dr. Lovely really treated you like a person and not just another patient coming through the door. She helped us with any questions we had along the way. We were honestly sad when she left California IVF Davis.
What one piece of advice would you give a prospective patient of Laurie Lovely?
It is okay to cry in front of Dr. Lovely as she does not judge you.
Describe the protocols Laurie Lovely used in your cycles and their degree of success.
We did one IUI cycle with Dr. Lovely. I have low egg reserves for my age and Dr. Lovely felt that an IUI cycle would have the same success rate as an IVF cycle for me since my hormone levels were already high and I still was not producing many eggs. I used Leuprolide and Menopur during my cycle with a trigger shot before insemination. I produced two viable eggs with no pregnancy as the result.
Describe the costs associated with your care under Laurie Lovely.
My cost for my IUI cycle with Dr. Lovely was roughly $4,000 due to the amount of each medication I needed. Luckily, my insurance covered a portion of it and another large portion was covered by my FLEX spend insurance account.
10
Doctor
Laurie Lovely
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
California IVF: Davis Fertility Center
Davis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
26
Treated
2015
Success with this Doc
Yes
Treatment
2 IVF, Donor Sperm
Diagnosis
PCOS, Poor Egg Quality, Other
10
The clinic [CA IVF] is great! It's clean, the staff is friendly, and everything is organized...Our nurse, Linda, was AMAZING. We worked closely with her through both of our IVF cycles. She responded to all our emails and phone calls. She was there to comfort us when we needed it...IVF is expensive no matter what clinic you go to. They had payment plans if needed. I remember there was one huge payment around $10,000 dollars but all the other payments were smaller (between hundreds and a few thousand).
+ Read more
Age
26
Treated
2015
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IVF, Donor Sperm
Diagnosis
PCOS, Poor Egg Quality, Other
10
Describe your experience with California IVF: Davis Fertility Center.
The clinic is great! It's clean, the staff is friendly, and everything is organized.
During treatment, did you feel like you were treated like a number or a human?
He was personal with us. I also felt safe knowing I was with the doctor who started the clinic.
Describe your experience with your nurse.
Our nurse, Linda, was AMAZING. We worked closely with her through both of our IVF cycles. She responded to all our emails and phone calls. She was there to comfort us when we needed it. There was a moment where even cried on each other. The compassion she showed towards us created the bond we still have today. We keep in touch even after the birth of our child.
How was your experience with Ernest Zeringue?
Dr. Zeringue has a unique personality. He tells you what you want to know and will answer any questions you have along the way. You can tell he cares about his clinic and patients. He is easy to get a hold of when you need him. He cares about his nurses which we enjoyed because we became very close to our nurse. He listened to what she had to say. They worked together as a team.
What one piece of advice would you give a prospective patient of Ernest Zeringue?
Don't be afraid to ask any questions because he will happily answer.
Describe the protocols Ernest Zeringue used in your cycles and their degree of success.
It's hard to tell who decided what. Dr. Zeringue oversaw our two cycles. After our first failed cycle, the team at the clinic worked together to come up with a plan. One of my medications was increased to produce more eggs, the doctor who worked in the lab did ICSI on half of my retrieved eggs the day of retrieval to ensure fertilization, and assisted hatching was done when the two embryos were implanted to ensure latching. No one ever said whose plan this was (no one was trying to credit for each part of the plan) and everyone worked together as a team at the clinic. The plan worked and we had a healthy baby after our second IVF cycle.
Describe the costs associated with your care under Ernest Zeringue.
IVF is expensive no matter what clinic you go to. They had payment plans if needed. I remember there was one huge payment around $10,000 dollars but all the other payments were smaller (between hundreds and a few thousand). I can't remember the exact cost of one IVF cycle but I believe it's between $15-20,000.
9
Doctor
Ernest Zeringue
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
California IVF: Davis Fertility Center
Davis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
No
Treatment
3 IUI
Diagnosis
Diminished Ovarian Reserve, Unexplained
10
I was lucky enough to have the same coordinator throughout my three IUI cycles at California IVF Davis. I had two different doctors (Lovely and Zeringue) but was so thankful I was able to have Samantha as my coordinator throughout. She has amazing bedside manner and I never felt judged if I started to cry in front of her. When she showed me how to use the shots for the first time she was very patient and answered any question I had.
+ Read more
Age
Treated
Success with this Doc
No
Race
Latino, Native American
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI
Diagnosis
Diminished Ovarian Reserve, Unexplained
10
Describe your experience with California IVF: Davis Fertility Center.
The only weakness that this clinic has is the long wait times. A strength they gained recently was moving locations into the Natomas area. Their former Davis waiting room area was very small and cramped when multiple people were waiting for their appointments. The new location is much more spacious for patients and staff.
During treatment, did you feel like you were treated like a number or a human?
I felt that Dr. Zeringue would answer all questions I had and was very informative. However, his bedside manner was neutral but not the best either.
Describe your experience with your nurse.
I was lucky enough to have the same coordinator throughout my three IUI cycles at California IVF Davis. I had two different doctors (Lovely and Zeringue) but was so thankful I was able to have Samantha as my coordinator throughout. She has amazing bedside manner and I never felt judged if I started to cry in front of her. When she showed me how to use the shots for the first time she was very patient and answered any question I had.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
How was your experience with Ernest Zeringue?
I felt that Dr. Zeringue would explain the entire procedure and we would leave knowing exactly what was going to happen. However, his bedside manner was not as compassionate as Dr. Lovely's was. He is a very smart doctor and I did produce more eggs with his treatment than with Dr. Lovely's.
What one piece of advice would you give a prospective patient of Ernest Zeringue?
Ask any question you can think of and Dr. Zeringue will be able to answer it.
Describe the protocols Ernest Zeringue used in your cycles and their degree of success.
I went through two IUI cycles with Dr. Zeringue. He had me on Leuprolide and then started me on 300 IU of Menopur a day when I started taking both shots on the same day. He had me come in for multiple ultrasounds to monitor how well my follicles were responding. The first cycle I did with Dr. Zeringue gave me two viable eggs with no pregnancy result. The second cycle I did with Dr. Zeringue gave me three viable eggs (the most eggs I have had while doing IUI) with no pregnancy result. Dr. Zeringue thought that doing one more IUI cycle would theoretically give me even more eggs with a higher chance of pregnancy but my insurance would not cover the last cycle.
Describe the costs associated with your care under Ernest Zeringue.
Each of my cycles varied on cost since I had leftover medication from my first cycle with Dr. Zeringue that I was able to use on my second cycle. The first cycle was roughly $3,500 and the second cycle was roughly $2,500.
10
Doctor
Ernest Zeringue
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
California IVF: Davis Fertility Center
Davis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
43
Treated
2016
Success with this Doc
?
Treatment
4 IUI, 2 IVF, Donor Eggs, Donor Sperm
Diagnosis
8
On the whole, [CA IVF - Davis is] not very organized. I am super pleased to have Jennifer R as my coordinator because some of the others seem very disorganized. There doesn't seem to be much 'method to the madness', i.e how and when matches are made etc...Jennifer R is excellent. Good communication, timely and compassionate. The other nurses assisted with the procedures. Cierra helped Dr Goud with the ultrasound during the transfer and her skilled and demeanor left a lot to be desired!
+ Read more
Age
43
Treated
2016
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
5th of 5 Docs
Treatment
4 IUI, 2 IVF, Donor Eggs, Donor Sperm
Diagnosis
8
Describe your experience with California IVF: Davis Fertility Center.
On the whole, not very organized. I am super pleased to have Jennifer R as my coordinator because some of the others seem very disorganized. There doesn't seem to be much 'method to the madness', i.e how and when matches are made etc.
During treatment, did you feel like you were treated like a number or a human?
Dr Goud is kind and skilled but he didn't make me feel like i was an individual. It feels like a generic process.
Describe your experience with your nurse.
Jennifer R is excellent. Good communication, timely and compassionate. The other nurses assisted with the procedures. Cierra helped Dr Goud with the ultrasound during the transfer and her skilled and demeanor left a lot to be desired!
What specific things went wrong at this clinic?
  • Provided conflicting information
How was your experience with Pravin Goud?
Average. Kind, competent but detached. Pretty much my experience from every fertility Dr that I've had........................................................................................................
What one piece of advice would you give a prospective patient of Pravin Goud?
Be proactive. Understand your treatment and next steps fully so that you can ask the right questions in order to stay informed. Remind him if you anatomy is different so that he can adjust the procedure to tailor it for you.
Describe the protocols Pravin Goud used in your cycles and their degree of success.
OCP on third day of cycle lining check (10 days after starting OCP) start Lupron subcut injections when lining check is clear lining check for thickness of uterine lining when above 7.5mm and trilaminar start progesterone IM injections transfer continue with progesterone Beta day 10 Beta day 12 7 wk U/S
Describe the costs associated with your care under Pravin Goud.
$12,500 + meds and all other extras (for x 3 cycles)
7
Doctor
Pravin Goud
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
California IVF: Davis Fertility Center
Davis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
27
Treated
2016
Success with this Doc
No
Treatment
2 IVF, Donor Sperm
Diagnosis
PCOS
9
The clinic [CA IVF] has since moved to their Sacramento location. Both clinic locations are very organized with great staff. We were very impressed with the communication from the nursing staff and their willingness to help...Linda is the reason we continued our IVF journey. We wanted to give up on reciprocal IVF after our failed cycle. Linda grew to understand what was important to us in creating a family, and because of her we have the family of our dreams.
+ Read more
Age
27
Treated
2016
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IVF, Donor Sperm
Diagnosis
PCOS
9
Describe your experience with California IVF: Davis Fertility Center.
The clinic has since moved to their Sacramento location. Both clinic locations are very organized with great staff. We were very impressed with the communication from the nursing staff and their willingness to help.
During treatment, did you feel like you were treated like a number or a human?
She was a good communicator was and open to answering any questions. We saw her for very few appointments, however. We mostly worked with her nurse.
Describe your experience with your nurse.
Linda is the reason we continued our IVF journey. We wanted to give up on reciprocal IVF after our failed cycle. Linda grew to understand what was important to us in creating a family, and because of her we have the family of our dreams.
How was your experience with Laurie Lovely?
We saw doctor Lovely for the first couple of appointments. We made us feel that we should have no worries at all and lead us to believe that the process would be simple. We ended up with zero embryos with no explanation. We were ever able to actually speak to Dr. Lovely. The owner of the clinic took over our case, for which we were grateful.
What one piece of advice would you give a prospective patient of Laurie Lovely?
She is not a doctor that we were visit again. We could have just had a negative experience because of our situation. She may be a great doctor, but didn't have great results with our case.
Describe the protocols Laurie Lovely used in your cycles and their degree of success.
We did reciprocal IVF where I did the egg retrieval, and my wife carried the embryos.
Describe the costs associated with your care under Laurie Lovely.
About $25,000 for egg retrieval and implantation
2
Doctor
Laurie Lovely
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
California IVF: Davis Fertility Center
Davis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
28 - 29
Treated
2013 - 2014
Success with this Doc
No
Treatment
4 IUI, 1 IVF
Diagnosis
Unexplained
7
Everyone at the clinic [CA IVF: Davis Fertility Ctr] was very nice and helpful. The waiting area could have been larger. I feel like towards the end of my treatment the clinic was trying to grow too fast. There were too many doctors and it started feel less comfortable.... The nursing staff was amazing! They did their best to make you feel comfortable and explained everything very well.... She [Dr. Lovely] truly listens to you and explains everything to you more than once if needed.
+ Read more
Age
28 - 29
Treated
2013 - 2014
Success with this Doc
No
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Sales Representative
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI, 1 IVF
Diagnosis
Unexplained
7
Describe your experience with California IVF: Davis Fertility Center.
Everyone at the clinic was very nice and helpful. The waiting area could have been larger. I feel like towards the end of my treatment the clinic was trying to grow too fast. There were too many doctors and it started feel less comfortable.
During treatment, did you feel like you were treated like a number or a human?
She truly listens to you and explains everything to you more than once if needed. Never once did I feel like she didn't care or was in a hurry.
Describe your experience with your nurse.
The nursing staff was amazing! They did their best to make you feel comfortable and explained everything very well.
How was your experience with Laurie Lovely?
She's a warm and caring person. She does her best to make you feel comfortable. She gives you the facts and numbers even if they aren't the greatest. She never makes you feel rushed or like your feelings don't matter. I know I broke down in her office more than once and she never made me feel bad about it or like it was an inconvenience to her.
What one piece of advice would you give a prospective patient of Laurie Lovely?
Trust her
Describe the costs associated with your care under Laurie Lovely.
I didn't have to pay anything beyond a copay until it came time for IVF. The IVF obviously was very expensive. At the time they did not offer the refund program they do now. I paid approximately $15,000 for my IVF and medications
10
Doctor
Laurie Lovely
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
California IVF: Davis Fertility Center
Davis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
Treated
Success with this Doc
No
Treatment
4 Fertility Medications
Diagnosis
Recurrent Pregnancy Loss, Male Factor, Unexplained
8
The nurses in the clinic [California IVF: Davis Fertility Center] are all wonderful. The biggest issue we confronted was that Salina is not the greatest communicator and she is not very understanding. I had to get mad and demand things a few times which I hate doing.... The biggest thing is communication. Make sure you call them consistently if they don't respond because you can easily be forgotten....
+ Read more
Age
Treated
Success with this Doc
No
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 Fertility Medications
Diagnosis
Recurrent Pregnancy Loss, Male Factor, Unexplained
8
Describe your experience with California IVF: Davis Fertility Center.
The biggest thing is communication. Make sure you call them consistently if they don't respond because you can easily be forgotten.
During treatment, did you feel like you were treated like a number or a human?
Dr. Z made sure to answer any questions I had thoroughly. He is honest and upfront about what to expect and never b.s'ed us the entire time.
Describe your experience with your nurse.
The nurses in the clinic are all wonderful. The biggest issue we confronted was that Salina is not the greatest communicator and she is not very understanding. I had to get mad and demand things a few times which I hate doing.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
How was your experience with Ernest Zeringue?
Dr. Z is a great doctor. We were very explicit about what we wanted and he did his best to accommodate that. He has been flexible with us and patient. We appreciate the detail he goes into when explaining any procedure or treatment.
What one piece of advice would you give a prospective patient of Ernest Zeringue?
Make sure you ask questions and be firm on what you want! You are your own advocate!
Describe the protocols Ernest Zeringue used in your cycles and their degree of success.
Femara-50 mg cd 3-7 HCG trigger shot HCG booster shots on 3 and 7 DPO.
Describe the costs associated with your care under Ernest Zeringue.
50$ copay each visit
8
Doctor
Ernest Zeringue
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
California IVF: Davis Fertility Center
Davis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
33
Treated
2008
Success with this Doc
Yes
Treatment
1 Embryo Freezing, IVF, Donor Sperm
Diagnosis
Endometriosis, Male Factor
10
They [CA IVF: Davis Fertility Center] made me feel like they cared about my situation and wanted me to achieve becoming a mother. You could tell they cared about the quality of their work and their patients. They were more concerned with each patients outcome rather than the clinic making money...[Nurses are] Warm, caring, accommodating, and helpful....Dr. Zeringue was honest, blunt, confident, and caring. He was also a great counselor in the decision-making process of the sperm donor.
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Age
33
Treated
2008
Success with this Doc
Yes
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Embryo Freezing, IVF, Donor Sperm
Diagnosis
Endometriosis, Male Factor
10
During treatment, did you feel like you were treated like a number or a human?
They (Dr. Z and his staff) made me feel like they cared about my situation and wanted me to achieve becoming a mother. You could tell they cared about the quality of their work and their patients. They were more concerned with each patients outcome rather than the clinic making money.
Describe your experience with your nurse.
Warm, caring, accommodating, and helpful.
How was your experience with Ernest Zeringue?
Dr. Zeringue was honest, blunt, confident, and caring. He was also a great counselor in the decision-making process of the sperm donor. He belongs doing what he is doing, as if he was meant for this line of work.
What one piece of advice would you give a prospective patient of Ernest Zeringue?
To feel confident that he knows what he is doing and can help you achieve parenthood.
10
Doctor
Ernest Zeringue
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
California IVF: Davis Fertility Center
Davis
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
Treated
Success with this Doc
?
Treatment
Fertility Medications
Diagnosis
Recurrent Pregnancy Loss
10
The clinic [CA IVF: Davis Fertility Ctr] is very clean and warm feeling.... The clinic is in a central location and easy to find. They are also very easy to contact and make appointments with. When I called, I was able to get an appointment for the very next day.... The nurses were kind and welcoming on the first day. However, when we had to go back to pick up our kits for Counsyl genetic testing, they were very unorganized. It seemed as if they didn't know why we were there and they couldn't find the kits to give us. We had to wait awhile to receive the correct kits.
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Age
Treated
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
Fertility Medications
Diagnosis
Recurrent Pregnancy Loss
10
Describe your experience with California IVF: Davis Fertility Center.
The clinic is very clean and warm feeling. The website is SUPER helpful and answers almost any question you can possibly have. The clinic is in a central location and easy to find. They are also very easy to contact and make appointments with. When I called, I was able to get an appointment for the very next day.
During treatment, did you feel like you were treated like a number or a human?
He gave us very thorough information and listened to all of the details of everything that we have gone through up to this point. We didn't feel rushed to get out of there. He gave us information that my regular OB doctor had never told us.
Describe your experience with the nursing staff.
The nurses were kind and welcoming on the first day. However, when we had to go back to pick up our kits for Counsyl genetic testing, they were very unorganized. It seemed as if they didn't know why we were there and they couldn't find the kits to give us. We had to wait awhile to receive the correct kits.
How was your experience with Pravin Goud?
So far, there is nothing that I can say wrong about Dr. Pravin Goud. We are having a great experience with our first fertility doctor. He is doing what he can to ensure that we get our rainbow baby. He was truthful and honest, but also warm and sincere.
What one piece of advice would you give a prospective patient of Pravin Goud?
Ask every question you can think of. Write them down before you go. He will answer them all as he is very knowledgeable.
Describe the protocols Pravin Goud used in your cycles and their degree of success.
We do not have any results yet but Dr. Goud ordered a host of blood tests to be done to explain my 4 miscarriages including, but not limited to, a thyroid panel. He also suggested Counsyl genetic testing that screen for 200 genetic diseases that my husband or I may have. I will be having a Saline Ultrasound and my husband will be having a sperm analysis to determine what our next steps will be.
Describe the costs associated with your care under Pravin Goud.
He talked to us about the egg freezing, IVF itself, and the medications involved. The cost was upwards of $25,000. Since our main problem is Recurrent Pregnancy Loss, we are candidates of IVF with PGS which is even more costly.
9
Doctor
Pravin Goud
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
California IVF: Davis Fertility Center
Sacramento
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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6
Age
Treated
Success with this Doc
No
Treatment
3 IUI, 2 IVF
Diagnosis
6
Long wait times this clinic [CA IVF] was very busy all the time. Long wait times all the time. The staff were friendly, doctors are knowledgeable...i just think if you want a more direct approach, you have to ask a lot of questions...Wasn't told to begin birth control for 2nd cycle. So I had to wait another month...They are a busy clinic. Sometimes wait times were in excess of an hour...Linda was great. Friendly and understanding. I had one pet peeve and that was that not 1 nurse could give me an iv.
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Age
Treated
Success with this Doc
No
Race
Middle Eastern
Income
$50K - $99K
Occupation
Entrepreneur
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI, 2 IVF
Diagnosis
6
Describe your experience with California IVF: Davis Fertility Center.
Long wait times this clinic was very busy all the time. Long wait times all the time. The staff were friendly, doctors are knowledgeable...i just think if you want a more direct approach, you have to ask a lot of questions. This was all new to me and I didn't know what to ask. I had a cyst the entire two cycles which I think we all thought was a follicle. It's smart to do a lot of research before you go
During treatment, did you feel like you were treated like a number or a human?
They are a busy clinic. Sometimes wait times were in excess of an hour.
Describe your experience with your nurse.
Linda was great. Friendly and understanding. I had one pet peeve and that was that not 1 nurse could give me an iv. The embriologist had to do it, and even that was after 4 pokes in. I felt like a pin cushion. I think overall I was poked over 15 times for 2 ivs
What specific things went wrong at this clinic?
  • Provided conflicting information
  • Failed to convey critical information
How was your experience with Ernest Zeringue?
He's great ..fun. informative. Very knowledgeable. I worry that they don't test for any levels at this clinic. Every fee needs to be paid upfront and the transfer room was not a sterile environment like the retrieval room. I feel like trying different protocols just seems like a waste of time when you are 40 years old. I feel that they should have had me at the peak dosages instead of learning as we go with my body response.
What one piece of advice would you give a prospective patient of Ernest Zeringue?
Be prepared to wait
Describe the protocols Ernest Zeringue used in your cycles and their degree of success.
My first protocol included a long Lupron cycle. I only had 3 eggs. The 2nd was a very short Lupron protocol and added metronome, I had 10 eggs. I dont think freeze all cycles are the best in older women. I had 8 embryos at day 4 and only 2 at day 6. I think we should have tried to transfer on day 3 and froze the rest
Describe the costs associated with your care under Ernest Zeringue.
Treatment, icsi, and transfer are 3 different fees and well as blood tests.
6
Doctor
Ernest Zeringue
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
California IVF: Davis Fertility Center
Sacramento
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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2
Age
Treated
Success with this Doc
No
Treatment
3 IUI, 1 IVF, 1 Egg Freezing
Diagnosis
Unexplained
2
Strengths: Easy to get an appointment, great new location [CA IVF - Sac]. Weaknesses: There isn’t a standard way to educate patients. I never had a sit down with my nurse/cooordinator to review the IVF treatment plan. This lack of transparency left me feeling insecure about the treatment protocol because regardless of the outcome proper communication and education ensures that faith in the Dr.’s abilities. I couldn’t communicate directly with my doctor.
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Age
Treated
Success with this Doc
No
Race
Latino
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1st of 3 Docs
Treatment
3 IUI, 1 IVF, 1 Egg Freezing
Diagnosis
Unexplained
2
Describe your experience with California IVF: Davis Fertility Center.
Strengths: Easy to get an appointment, great new location. Weaknesses: There isn’t a standard way to educate patients. I never had a sit down with my nurse/cooordinator to review the IVF treatment plan. This lack of transparency left me feeling insecure about the treatment protocol because regardless of the outcome proper communication and education ensures that faith in the Dr.’s abilities. I couldn’t communicate directly with my doctor.
During treatment, did you feel like you were treated like a number or a human?
The treatment plan wasn’t explained and most of the decisions about the plan seemed to be coming from the coordinators.
Describe your experience with your nurse.
Racgael, the asssigned nursing coordinator was great. If my inquiry was urgent, she called back immediately otherwise she always called back at the end of the day. I do wish she used email.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
How was your experience with Pravin Goud?
Dr. Goud was always polite but our meetings lasted no more than 3 minutes where and then I worked with the coordinator on next steps. I understand the medicine can only go so far but this lack of communication from him left me feeling insecure about the treatment protocol. I couldn’t go anywhere else because my insurance only covered services at the clinic he was at.
What one piece of advice would you give a prospective patient of Pravin Goud?
Be direct with him and ask him a lot of questions when he is in the exam room, otherwise you will only be dealing with the coordinators.
Describe the protocols Pravin Goud used in your cycles and their degree of success.
I was able to get pregnant without reproductive asssitance, however that ended in a miscarriage. So I was diagnosed with unexplained infertility. Therefore Dr. Goud implemented progressive medicine (IUI’s followed by the one IVF I had) to obtain a pregnancy.
Describe the costs associated with your care under Pravin Goud.
$15,102, including meds, for 1 medicated cycle, 3 IUI cycles, IVF retrieval. My insurance covered 50% of all services, not the meds.
2
Doctor
Pravin Goud
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
2
Clinic
California IVF: Davis Fertility Center
Sacramento
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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9
Age
Treated
Success with this Doc
Yes
Treatment
2 IVF, Donor Sperm
Diagnosis
PCOS
9
It is an organized and professional clinic [CA IVF]. The only weakness I would give is insurance coordination. I've been dealing with having my treatments covered for the last year. The insurance company blames and the clinic, and the clinic blames the insurance company....We loved working with Linda. She was in constant communication with us, and always made us feel that we could ask any questions along the way. She is also very compassionate and truly cares about her patients.
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Age
Treated
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IVF, Donor Sperm
Diagnosis
PCOS
9
Describe your experience with California IVF: Davis Fertility Center.
We loved working with the doctor and nurse. It is an organized and professional clinic. The only weakness I would give is insurance coordination. I've been dealing with having my treatments covered for the last year. The insurance company blames and the clinic, and the clinic blames the insurance company.
During treatment, did you feel like you were treated like a number or a human?
He and his nurse took a real interest in our situation. We originally saw Dr. Lovely at the same clinic. We did not get the results we wanted after we had a failed cycle with no embryos. As the owner of the clinic, Dr. Zeringue took us on as his own patients and ensured that everything was done to have the best results the second time.
Describe your experience with your nurse.
We loved working with Linda. She was in constant communication with us, and always made us feel that we could ask any questions along the way. She is also very compassionate and truly cares about her patients.
How was your experience with Ernest Zeringue?
He clearly an expert in the field. He is able to communicate his knowledge in a way that makes sense as a patient. We had our first child under his care in 2016 and we are due in April of 2018 with our second. Each IVF process had many challenges and trials, but we are overall very happy with how he helped us.
What one piece of advice would you give a prospective patient of Ernest Zeringue?
As with any doctor, go into the process knowing that there will be challenges. My wife and I are confident that we were in the best care with Dr. Zeringue.
Describe the protocols Ernest Zeringue used in your cycles and their degree of success.
We did reciprocal IVF. I went through the egg retrieval and my wife carried the embryos. After our failed cycle, and were transferred to Dr. Zeringue, he did increase my amount of medication slightly. I don't recall the specific medications.
Describe the costs associated with your care under Ernest Zeringue.
Our first two cycles were about $25,000 for the first child. Our embryo transfer was about $5,000.
9
Doctor
Ernest Zeringue
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
California IVF: Davis Fertility Center
Sacramento
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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0
Age
33 - 34
Treated
2013 - 2014
Success with this Doc
No
Treatment
4 IUI, IVF
Diagnosis
Endometriosis, PCOS
0
My first nursing coordinator [at California IVF] never returned my calls. I asked to be switched to someone else and was switched. My 2nd nurse, Rachel, was so nice, always remembered me and was kind and compassionate. Once, she didn't receive the message from the front office that I called so she didn't call me back but I doubt that was her fault.
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Age
33 - 34
Treated
2013 - 2014
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Sales Representative
Order & Number of Docs Seen
1st of 2 Docs
Treatment
4 IUI, IVF
Diagnosis
Endometriosis, PCOS
0
Describe your experience with California IVF: Davis Fertility Center.
The clinic is nice and seems to be state of the art.
During treatment, did you feel like you were treated like a number or a human?
Dr. God never seemed to remember me from month to month. He was very nice but often didn't recall the treatment or results from previous cycles. At the end of one cycle, he would recommend a different strategy for the next cycle but not remember he said that when I'd come in the next month.
Describe your experience with your nurse.
My first nursing coordinator never returned my calls. I asked to be switched to someone else and was switched. My 2nd nurse, Rachel, was so nice, always remembered me and was kind and compassionate. Once, she didn't receive the message from the front office that I called so she didn't call me back but I doubt that was her fault.
What specific things went wrong at this clinic?
  • Lost paperwork
  • Failed to call with results
  • Provided conflicting information
  • Canceled a cycle due to clinic error
How was your experience with Pravin Goud?
Dr. Goud is very nice and is friendly but I do not feel like he made good choices when it came to my treatment. IUI'S were done when it wasn't clear that I had a viable egg and twice, it appeared as though I ovulated before the IUI but he proceed anyway. Also, he did not do adequate testing to ascertain that my tubes were blocked. We did 2 medicated TI cycles and four medicated IUI'S, paid for out of pocket, with blocked tubes later discovered at another clinic. It was also discovered at the other clinic, that I had uterine polyps, which, had my tubes been clear, would have made implantation unlikely.
What one piece of advice would you give a prospective patient of Pravin Goud?
Be your own advocate.
Describe the costs associated with your care under Pravin Goud.
Thus clinic was very expensive and offered no grants or cost saving messures
5
Doctor
Pravin Goud
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
California IVF: Davis Fertility Center
Sacramento
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
Treated
Success with this Doc
No
Treatment
5 IUI, Donor Sperm
Diagnosis
PCOS, Unexplained
8
The clinic [California IVF] is very clean and basically brand new. The staff is very nice and always makes you feel more at home. They all know you by name and it’s comforting knowing the care enough too. All appointments are smooth and quick so you are not there too long...They [the nurses] answered all my questions when asked...He [Dr. Ernest Zeringue] always try’s new ways of treatment if the previous was unsuccessful. He is kind and makes sure you feel comfortable while going through the processes of treatment. He is very knowledgeable in his profession and makes things very easy to understand.
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Age
Treated
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
5 IUI, Donor Sperm
Diagnosis
PCOS, Unexplained
8
Describe your experience with California IVF: Davis Fertility Center.
The clinic is very clean and basically brand new. The staff is very nice and always makes you feel more at home. They all know you by name and it’s comforting knowing the care enough too. All appointments are smooth and quick so you are not there too long.
During treatment, did you feel like you were treated like a number or a human?
He is very good with communication and asking questions. Whenever this is something I don’t understand he will make sure I do before I leave his office.
Describe your experience with your nurse.
They answered all my questions when asked.
How was your experience with Ernest Zeringue?
He always try’s new ways of treatment if the previous was unsuccessful. He is kind and makes sure you feel comfortable while going through the processes of treatment. He is very knowledgeable in his profession and makes things very easy to understand.
What one piece of advice would you give a prospective patient of Ernest Zeringue?
To make sure you ask all the questions you need answered so you are more comfortable with treatment.
Describe the protocols Ernest Zeringue used in your cycles and their degree of success.
1: 2.5 mg of Letrozole and trigger 2. 5 mg of letrozole and trigger 3: 5 mg of letrozole and trigger 4: 7.5 mg of letrozole and trigger 5:all 10 2.5 mg of letrozole at once with trigger
Describe the costs associated with your care under Ernest Zeringue.
About $960 per clinic treatment And $250 for medication per treatment
8
Doctor
Ernest Zeringue
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
California IVF: Davis Fertility Center
Sacramento
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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4
Age
Treated
Success with this Doc
No
Treatment
3 IUI
Diagnosis
Unexplained
4
[Staff at California IVF: Davis Fertility Center is] Not motivated to find the problem and eliminate possibilities. Very quick to “diagnose” unexplained infertility. The doctors and nursing staff were nice and didn’t give up which I appreciated. I just wish they wanted to find answers as to why this wasn’t working as bad as we wanted them...It was the same thing every time. Never got pregnant and some times even never had any follicle growth but he still did the same meds the next cycle. After almost a year of nothing he never wanted to do more in-depth tests or change things up
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Age
Treated
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI
Diagnosis
Unexplained
4
Describe your experience with California IVF: Davis Fertility Center.
Not motivated to find the problem and eliminate possibilities. Very quick to “diagnose” unexplained infertility. The doctors and nursing staff were nice and didn’t give up which I appreciated. I just wish they wanted to find answers as to why this wasn’t working as bad as we wanted them.
During treatment, did you feel like you were treated like a number or a human?
It felt like he didn’t personalize treatment for our needs. Especially when we were just doing monitored medicated timed intercourse cycles
Describe your experience with your nurse.
Nice
How was your experience with Ernest Zeringue?
It was the same thing every time. Never got pregnant and some times even never had any follicle growth but he still did the same meds the next cycle. After almost a year of nothing he never wanted to do more in-depth tests or change things up
What one piece of advice would you give a prospective patient of Ernest Zeringue?
Be your own advocate
Describe the protocols Ernest Zeringue used in your cycles and their degree of success.
Went in for a follicle scan CD3-5 then started meds that day for a week or so. Then go in to measure follicles then plan out when to trigger and do the timed intercourse. My dosage varied along with my meds. I tried about 11 cycles with femara then eventually added the trigger injection. Eventually we tried Clomid for 5 cycles.
Describe the costs associated with your care under Ernest Zeringue.
Insurance covered our TI cycles
4
Doctor
Ernest Zeringue
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
4
Clinic
California IVF: Davis Fertility Center
Sacramento
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less