Describe your experience with California IVF: Davis Fertility Center.
They are very busy, but run generally on time. They need to get a better system for relaying messages. Front desk staff is not very friendly. Dr. Goud is very nice and competent, but there isn't a lot of individualized attention or communication.
During treatment, did you feel like you were treated like a number or a human?
Some of the front desk staff were not very friendly. I could never get a hold of my coordinator, and would often have to call 2-3 times to get a call back. Often my coordinator said she hadn't received the message that I called. Dr. Goud is very nice but I didn't feel we received personalized attention. Communication seemed to be of the bare minimum variety. Bills were received months after treatment - it was unclear why they were so delayed. Also the bills listed the wrong phone number to call with questions.
Describe your experience with your nurse.
Rachel was great - when you could reach her. The clinic was very busy and you could never reach who you needed when you called. Often I wouldn't hear back after leaving messages, and Rachel (or whomever I was trying to reach) would claim she didn't receive the message. The staff is not very organized or good at relaying messages.
What specific things went wrong at this clinic?
- Failed to call in prescriptions to pharmacy
How was your experience with Pravin Goud?
He was very friendly but, other than our initial visit, didn't spend a lot of time explaining the procedures. He didn't seem that interested in our outcome.
What one piece of advice would you give a prospective patient of Pravin Goud?
Be sure to make the most of your time with him, and ask all of your questions. It's difficult to get in touch with staff in between appointments.
Describe the protocols Pravin Goud used in your cycles and their degree of success.
We did three rounds of IUI, using Letrizole and Clomid. The first round, we got pregnant but it resulted in an incomplete miscarriage. We did not get pregnant on the next two rounds, though on one of them my fiancé's sperm count was low so there was a low likelihood of success based on that. After the third round, I changed jobs and got a new insurer, so we switched providers - which was somewhat unfortunate timing as I would have had 50% coverage for IVF under the prior insurer, and will now have to pay out-of-pocket if we elect to try IVF.
Describe the costs associated with your care under Pravin Goud.
Each round of IUI was about $500 out-of-pocket, as I recall. I had 50% insurance coverage, so that was my share of the cost.