Caperton Fertility Institute

Available Resources

Genetic counseling: OfferedAcupuncture: OfferedMental health counseling is not offered: Not OfferedNutrition counseling is not offered: Not OfferedAdministration of shots: OfferedCoordinating at-home nursing: OfferedSelling medication is not offered: Not OfferedProviding backup medication is not offered: Not Offered
Albuquerque
6500 Jefferson St. Suite 250
Albuquerque, NM 87109
505.702.8020
Caperton Fertility Institute
6500 Jefferson St. Suite 250
Albuquerque, NM 87109
505.702.8020
On a scale from 0-10, how likely are you to recommend Caperton Fertility Institute to a friend?
Strongly recommend: 1Neutral: 18.5
2 assessments
  • 50% Strongly recommend (9-10)
  • 50% Neutral (7-8)
  • 0% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
?
Annual Cycles National Avg.
344
8.1
Average Doctor Score
1 doctor
2 assessments
10
Age
29 - 36
Treated
2009 - 2016
Success with this Doc
Yes
Treatment
16 IUI, 1 IVF, Donor Sperm
Diagnosis
Recurrent Pregnancy Loss, PCOS, Uterine Fibroids
10
The new Clinic [Caperton Fertility Institute] is state of the art. Lots of windows and light. The lobby and waiting area is designed to make you feel at home, which it definitely accomplishes. It alsmost has a spa-like feel instead of a medical clinic. Now I will tell you that at first these superficial things did not necessarily sway me, as I feel like the doctor and Staff are more important than the shiny Office. But I do think the new Office helps you relax a bit more and decreases some anxiety you may have. All of this to say, don’t let the fancy new Office be a turn off to you. The Clinic is big, but don’t let that scare you away thinking that the doctor won’t have time for you or won’t have time to answer questions. They take as much time as you need and always tell you there is no rush and are available for questions or concerns.
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Age
29 - 36
Treated
2009 - 2016
Success with this Doc
Yes
Race
European, Latino, Native American
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
16 IUI, 1 IVF, Donor Sperm
Diagnosis
Recurrent Pregnancy Loss, PCOS, Uterine Fibroids
10
Describe your experience with Caperton Fertility Institute.
I have followed Dr. Caperton from his clinic he shared with Dr. Thompson to the new practice, Caperton Fertility, so I can describe both clinics. At the previous Clinic, the location was in the basement of a hospital which was a bit odd. While it felt private it also felt very dark and like a cave, but that did not bother me too much. The new Clinic is state of the art. Lots of windows and light. The lobby and waiting area is designed to make you feel at home, which it definitely accomplishes. It alsmost has a spa-like feel instead of a medical clinic. Now I will tell you that at first these superficial things did not necessarily sway me, as I feel like the doctor and Staff are more important than the shiny Office. But I do think the new Office helps you relax a bit more and decreases some anxiety you may have. All of this to say, don’t let the fancy new Office be a turn off to you. The Clinic is big, but don’t let that scare you away thinking that the doctor won’t have time for you or won’t have time to answer questions. They take as much time as you need and always tell you there is no rush and are available for questions or concerns.
During treatment, did you feel like you were treated like a number or a human?
Dr. Caperton has a large Clinic but always remembered who I was and took the time to answer questions candidly. I never felt like he was too busy to answer my questions—no matter how small or silly the question seemed. His staff is the same way—very caring and helpful. They are very invested in helping you achieve your goals.
Describe your experience with your nurse.
The nursing staff is fantastic. They are friendly, approachable, caring, and knowledgeable. I felt like they became my cheerleaders and support system through this process. They answered any questions I had or were able to find the answers for me. They were always very supportive and positive—even when I sometimes was not optimistic. They were genuinely excited for my successes as if we were friends instead of in a professional relationship capacity.
How was your experience with Lee Caperton?
Dr. Caperton was always available to answer questions I had. He was receptive to concerns and was willing to explain why his plan was a better idea than yours if that was the case. He was still willing to go your way if that was a safe plan and your wish after hearing him out. He always took the time to make sure I was comfortable with the plan and procedure, without feeling like I was being rushed. While he has a good bedside manner and can treat you delicately if need be, I don’t feel like he ever sugarcoated things. He was honest about the potential for risks and the potential results. Personally, he is charming and funny which helps put you at ease.
What one piece of advice would you give a prospective patient of Lee Caperton?
Don’t judge a book by its cover—he is good-looking which for some people can be off-putting or make you think he is just a pretty face or arrogant. He is good at what he does and I felt comfortable working with him and have been a patient for 7 years now. If you have questions, don’t be afraid to ask them—even if you think they are silly or dumb questions. He will take the time needed.
Describe the protocols Lee Caperton used in your cycles and their degree of success.
I first decided to start with trying IUI using donor sperm. Dr. Caperton suggested this approach as it was the least invasive and least expensive. These cycles involved using Clomid because I have PCOS. The first two cycles produced no pregnancies. The third cycle produced a pregnancy which I carried to full-term. He caught a thyroid problem very early on and remedied it which I was extremely grateful for. After that, I tried 7-8 more IUI cycles before deciding to switch to IVF. He was willing to let me continue with IUIs but I decided that if I was going to keep spending all that money, I might as well go the IVF route with hopefully better chances of success. I completed one IVF egg retrieval cycle which produced 20 eggs. 5 of those made it to the embryo stage and were genetically sound. The genetic testing done gave us information about the quality of the embryos but also the gender of each embryo. I completed one frozen transfer with one embryo which produced a negative pregnancy test. Next frozen embryo transfer cycle I chose to put 2 embryos in. Because of a uterine anomaly I have he was more Inclined to take a conservative approach and only put one embryo in, but allowed me to put 2 embryos in explaining the risks. My pregnancy test came back positive this time. I started off with 2 embryos and 2 heartbeats. Around 11 weeks I lost one, but successfully carried the second to full term.
Describe the costs associated with your care under Lee Caperton.
My health insurance does not cover any infertility costs. This meant I was considered “self-pay” and because of that, the Clinic offers you a discount. My IUI cycles ranged from $600-1000 including the IUI transfer, and ultrasound(s)—some of those cycles warranted more than one ultrasound. My IVF retrieval including one transfer, genetic testing, and all required medications cost around $16-18K, with my insurance covering some of the medication cost, and applying for a discounted pharmacy to begin with.
10
Doctor
Lee Caperton
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Caperton Fertility Institute
Caperton Fertility Institute
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
28 - 31
Treated
2013 - 2016
Success with this Doc
No
Treatment
4 Fertility Medications
Diagnosis
Anovulation, PCOS, Tubal Blockage, Other
7
Did not feel like interactions were personable. And seemed like there is a lack of compassion....Weakness is making some patients not feel like there is compassion for their situation. And they [Caperton Fertility Institute] seem to charge more if you have insurance than if you were paying out of pocket. Strength is that Dr. Caperton is knowledgeable... Used insurance however if I didnt have would have been at least $10,000 paid so far and have not had iui or ivf yet...
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Age
28 - 31
Treated
2013 - 2016
Success with this Doc
No
Race
Latino
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 Fertility Medications
Diagnosis
Anovulation, PCOS, Tubal Blockage, Other
7
Describe your experience with Caperton Fertility Institute.
This review is for Dr. Capertons new clinic since Reproductive Med of NM has closed Weakness is making some patients not feel like there is compassion for their situation. And they seem to charge more if you have insurance than if you were paying out of pocket. Strength is that Dr. Caperton is knowledgeable
During treatment, did you feel like you were treated like a number or a human?
Did not feel like interactions were personable. And seemed like there is a lack of compassion. Felt like high priced treatment is suggested first.
Describe your experience with the nursing staff.
Great
What specific things went wrong at this clinic?
  • Scheduled the wrong procedure
How was your experience with Lee Caperton?
Very knowledgeable but has a demenure that can appear cocky. Seemed like the clinic is after high priced treatment. Often felt like there was not good explination or rushed visits without clear indication of next steps. A lot of visits told need to loose weight before treatment. Then would try weightloss and so much time passes he would want to start process all over again with preliminary testing
What one piece of advice would you give a prospective patient of Lee Caperton?
Be prepared with the questions beforehand that you want to ask and ask for clarification on things you dont understand before he leaves the exam room. Be your own advocate and be clear about the treatment method you want
Describe the protocols Lee Caperton used in your cycles and their degree of success.
Clomid then suggested IVF. Negative results on clomid.
Describe the costs associated with your care under Lee Caperton.
Used insurance however if I didnt have would have been at least $10,000 paid so far and have not had iui or ivf yet...
7
Doctor
Lee Caperton
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Caperton Fertility Institute
Caperton Fertility Institute
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less