Colorado Reproductive Endocrinology

Available Resources

Genetic counseling: OfferedAcupuncture is not offered: Not OfferedMental health counseling is not offered: Not OfferedNutrition counseling is not offered: Not OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication is not offered: Not OfferedProviding backup medication is not offered: Not Offered
Denver
4600 Hale Pkwy #350
Denver, CO 80220
(303) 321-7115
On a scale from 0-10, how likely are you to recommend Colorado Reproductive Endocrinology to a friend?
Strongly recommend: 2Don't recommend: 26.3
4 assessments
  • 50% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 50% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
104
Annual Cycles National Avg.
344
6.3
Average Doctor Score
1 doctor
4 assessments
6
Age
Treated
Success with this Doc
No
Treatment
3 IUI
Diagnosis
Male Factor, Unexplained
6
CRE is small, so you get to know all of the staff there (even if they don't remember you)....Last week I went in to CRE for blood work. When I was sitting in the waiting room, both Dr. Trout and my nurse Melinda walked through the waiting room at separate times. I said hello to each of them, having met each multiple times for my 2 consultations, 3 ultrasounds and 3 IUIs, in which they both were treating me. Neither of them said hello in return and looked at me like they didn't recognize me.
+ Read more
Age
Treated
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Marketer or PR
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI
Diagnosis
Male Factor, Unexplained
6
Describe your experience with Colorado Reproductive Endocrinology.
CRE is small, so you get to know all of the staff there (even if they don't remember you).
During treatment, did you feel like you were treated like a number or a human?
One example: last week I went in to CRE for blood work. When I was sitting in the waiting room, both Dr. Trout and my nurse Melinda walked through the waiting room at separate times. I said hello to each of them, having met each multiple times for my 2 consultations, 3 ultrasounds and 3 IUIs, in which they both were treating me. Neither of them said hello in return and looked at me like they didn't recognize me.
Describe your experience with your nurse.
Melinda was very terse and seemed almost dismissive when talking to you. Felt like a strict teacher who you know has your best interests at heart (hopefully) but who your interactions with are not overly pleasant.
How was your experience with Susan Trout?
Dr. Trout is clearly very bright, and is kind, but not great with talking through all aspects of procedures, treatment, medication. I was disappointed that her nurse did 95% of my intake consultation and I only spent the last 5% of the appointment with Dr Trout, where she didn't ask me any questions really about medical history etc, but began prescribing treatment. I feel like Dr Trout is extremely bright and qualified, but I never quite felt comfortable as her patient - she was a bit impersonal and hard to communicate with.
Describe the protocols Susan Trout used in your cycles and their degree of success.
3 rounds of IUI: #1 and #2 w/ 50 mg clomid days 3-8, ovidrel injection. #3 w/100 mg clomid days 3-8.
Describe the costs associated with your care under Susan Trout.
Each IUI was out of pocket $450 I believe. Plus an ultrasound each cycle ($150) and medications (clomid and ovidrel were total around $200 each month). Grand total for 3 IUIs plus consultations was probably between $2500-$3000.
6
Doctor
Susan Trout
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Colorado Reproductive Endocrinology
Denver
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
0
Age
29
Treated
2013
Success with this Doc
No
Treatment
1 Fertility Medications
Diagnosis
Endometriosis, PCOS
0
I had a cyst on my ovary that she [Dr Trout at Colorado Reproductive Endocrinology] did not remove during surgery because she inaccurately diagnosed it as a poly cystic ovary. The cyst continued to grow because it was an endometrial cyst. Eventually I landed myself in the ER because it was hemorrhaging blood and was the size of my ovary itself. She also missed endometriosis on my fallopian tubes. Also, incorrectly informed me that endometriosis cannot return a few months after a laparoscopy when absolutely it can.
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Age
29
Treated
2013
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Graphic Designer
Order & Number of Docs Seen
1st of 3 Docs
Treatment
1 Fertility Medications
Diagnosis
Endometriosis, PCOS
0
Describe your experience with Colorado Reproductive Endocrinology.
Just don't go here, seriously.
During treatment, did you feel like you were treated like a number or a human?
She misdiagnosed me with many things. Had she paid better attention, I might not be on my third RE.
Describe your experience with the nursing staff.
It took 4 months after the laparoscopy was done for anyone to get in touch with me regarding the results and stage of the endometriosis. Although, the results they gave me were probably inaccurate as well.
What specific things went wrong at this clinic?
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Failed to order appropriate test
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
How was your experience with Susan Trout?
I had a cyst on my ovary that she did not remove during surgery because she inaccurately diagnosed it as a poly cystic ovary. The cyst continued to grow because it was an endometrial cyst. Eventually I landed myself in the ER because it was hemorrhaging blood and was the size of my ovary itself. She also missed endometriosis on my fallopian tubes. Also, incorrectly informed me that endometriosis cannot return a few months after a laparoscopy when absolutely it can. However, thanks to this experience, I have helped to found a non-profit called the Endo Challenge which focuses on raising awareness for endometriosis and providing ACCURATE information to sufferers. Do not, under any circumstances, go into surgery with Susan Trout.
What one piece of advice would you give a prospective patient of Susan Trout?
Don't do it. Find a new doctor!!!
Describe the protocols Susan Trout used in your cycles and their degree of success.
The only treatment was metformin for a pcos cyst that I didn't have.
Describe the costs associated with your care under Susan Trout.
Considering half of the stuff they told me I needed, I didn't really need, I'd say I was definitely overcharged.
0
Doctor
Susan Trout
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
Colorado Reproductive Endocrinology
Denver
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
32
Treated
2015
Success with this Doc
Yes
Treatment
4 IUI
Diagnosis
Unexplained
9
All staff [at Colorado Reproductive Endocrinology] are professional, caring and knowledgeable. Her front desk staff, specifically Rose, are very helpful and organized....Everything was out of pocket as infertility was not covered by my insurance....Dr. Trout has great bedside manner and is very thorough in her explanation of your care and treatment plan. While it's standard to only meet with her at your initial visit (and likely when your plan needs adjusting), she is very open and willing to meet with you privately should you feel the need.
+ Read more
Age
32
Treated
2015
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Marketer or PR
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI
Diagnosis
Unexplained
9
Describe your experience with Colorado Reproductive Endocrinology.
Very pleased with the clinic and overall experience.
During treatment, did you feel like you were treated like a number or a human?
The members of her office referred to me and my husband by name every visit. They were always very welcoming and friendly.
Describe your experience with your nurse.
All staff are professional, caring and knowledgeable. Her front desk staff, specifically Rose, are very helpful and organized.
How was your experience with Susan Trout?
Dr. Trout has great bedside manner and is very thorough in her explanation of your care and treatment plan. While it's standard to only meet with her at your initial visit (and likely when your plan needs adjusting), she is very open and willing to meet with you privately should you feel the need.
What one piece of advice would you give a prospective patient of Susan Trout?
Have questions ready so she can give you thoughtful and detailed answers about what to expect.
Describe the protocols Susan Trout used in your cycles and their degree of success.
Dr. Trout is open to all types of treatment and isn't quick to put you on loads of hormones if she feels a certain treatment / drug may be successful. She adjusted my plan accordingly and introduced various medicines and hormones only when needed.
Describe the costs associated with your care under Susan Trout.
Everything was out of pocket as infertility was not covered by my insurance.
9
Doctor
Susan Trout
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Colorado Reproductive Endocrinology
Denver
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
30
Treated
2012
Success with this Doc
No
Treatment
2 IUI
Diagnosis
Male Factor, Uterine Fibroids, Unexplained
10
The staff [at Colorado Reproductive Endocrinology] was friendly and welcomed me, my tears, and my frustration with welcome arms. They are strong people considering they watch people at their highest and lowest. I appreciated them always smiling and offering me words of happiness on my saddest days.... Clomid 150mg for 5 days, with an Ovidrel shot
+ Read more
Age
30
Treated
2012
Success with this Doc
No
Race
Latino, Native American
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IUI
Diagnosis
Male Factor, Uterine Fibroids, Unexplained
10
Describe your experience with Colorado Reproductive Endocrinology.
N/A
During treatment, did you feel like you were treated like a number or a human?
Dr. Trout was very understanding, she explained all the results in detail, she made sure we knew what she was testing, why we needed it, how it could help us, and did not make us take unnecessary steps. She remembered me and my spouse as a human versus another patient.
Describe your experience with the nursing staff.
The staff was friendly and welcomed me, my tears, and my frustration with welcome arms. They are strong people considering they watch people at their highest and lowest. I appreciated them always smiling and offering me words of happiness on my saddest days.
How was your experience with Susan Trout?
Dr. Trout made sure to thoroughly review the files that were sent over from my previous OB, if she found anything strange she would let me know and request that I be tested in that area again. When going over my blood tests she was clear to explain the meaning of everything the best way to treat it. She made me feel like anything was possible with the options she gave, although we couldn't afford the options she made them available. Her office was welcome and warm which was much needed as a patient who was scared.
What one piece of advice would you give a prospective patient of Susan Trout?
Have questions ready, she will give you the knowledge you ask for.
Describe the protocols Susan Trout used in your cycles and their degree of success.
Clomid 150mg for 5 days, with an Ovidrel shot. I am unsure of the rest as it was a while back.
Describe the costs associated with your care under Susan Trout.
N/A
10
Doctor
Susan Trout
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Colorado Reproductive Endocrinology
Denver
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less