Fertility Specialists of Texas

Available Resources

Genetic counseling: OfferedAcupuncture: OfferedMental health counseling: OfferedNutrition counseling: OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication is not offered: Not OfferedProviding backup medication: Offered
Dallas
8230 Walnut Hill Lane
Dallas, TX 75231
214-750-5500
Frisco
5757 Warren Parkway
Frisco, TX 75034
214-618-2044
Grapevine
1601 Lancaster Drive
Grapevine, TX 76051
817-251-3553
Show all branches
Show fewer branches
On a scale from 0-10, how likely are you to recommend Fertility Specialists of Texas to a friend?
Strongly recommend: 17Neutral: 10Don't recommend: 38.4
30 assessments
  • 57% Strongly recommend (9-10)
  • 33% Neutral (7-8)
  • 10% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
292
Annual Cycles National Avg.
344
30 assessments
0
Age
34
Treated
2013
Success with this Doc
No
Treatment
5 IVF, 2 Egg Freezing
Diagnosis
Male Factor
0
I liked the clinic [Fertility Specialists of Texas] itself and how it functioned. They give you a colored picture of your embryos prior to transfer. They also offer to play calming music and have someone pray or do calming breathing exercises with you after the transfer while you wait.... I didnt have a relationship with the nurses there....Upon leaving this clinic, I received the records. The records are conflicting from one appointment to the next.
+ Read more
Age
34
Treated
2013
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
5 IVF, 2 Egg Freezing
Diagnosis
Male Factor
0
Describe your experience with Fertility Specialists of Texas.
I liked the clinic itself and how it functioned. They give you a colored picture of your embryos prior to transfer. They also offer to play calming music and have someone pray or do calming breathing exercises with you after the transfer while you wait.
During treatment, did you feel like you were treated like a number or a human?
Dr Goldstein has very poor social skills, little affect, and is robotic in nature in his interactions with patients. This makes for horrible bed side manner. When patients (such as myself) were distraught or saddened over poor outcomes with transfers he awkwardly didnt know how to respond.
Describe your experience with the nursing staff.
I didnt have a relationship with the nurses there. I dont recall working with anyone specific person to give a description of.
What specific things went wrong at this clinic?
  • Provided conflicting information
  • Failed to convey critical information
How was your experience with Jerald Goldstein?
At the time I didnt think much either way of him. He was awkward in his interactions with others but that was it. After paying 24,000 for two failed cycles, and seeing a different doctor. I was LIVID to discover I had significant fertility diagnosis that he missed and continued to do IVF rounds without addressing the problems first. I had fibroids, Endometriosis, and a Uterine Septum that went undiagnosed through 2 rounds of IVF.
What one piece of advice would you give a prospective patient of Jerald Goldstein?
I would highly recommend that they visit someone else with greater attention to detail, and the ethics to not take patients money without telling them the entire medical picture. I filed a complaint on this doctor for doing IVF rounds on me without treating my other medical conditions. My subsequent IVF doctor performed a surgery prior to IVF rounds so that I could get pregnant. He should have done this, but he didnt. He just kept taking my money for IVF rounds that he should have known would not be successful considering all my conditions.
Describe the protocols Jerald Goldstein used in your cycles and their degree of success.
We did two IVF fresh rounds. I dont recall the specific medications or injections I used. I just know that he didnt change it from one round to the next. Both rounds had very poor results. only producing 2 transferable embryos with nothing to freeze. I dont even know the embryo grades as that information was never explained or shared with me.
Describe the costs associated with your care under Jerald Goldstein.
ABout $12,000 per IVF cycle give or take some medications.
0
Doctor
Jerald Goldstein
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
Fertility Specialists of Texas
Dallas
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
31 - 34
Treated
2013 - 2016
Success with this Doc
Yes
Treatment
2 IVF, 1 Embryo Freezing
Diagnosis
PCOS, Uterine Fibroids
10
The Dallas and Frisco offices are incredibly busy. Wait times can be long. Nurses are great! Phlebotomists are incredible. Charlotte in the Frisco office is great at difficult blood draws. Other doctors in the practice are awesome as well!! The embryologist, Dr. Guerrero is one of my all time favorite people....Kelly is the most amazing nurse I've ever had. She truly loves her patients and is familiar with their treatment cycle. After not seeing her for about a year she recognized me in a public setting and ran to embrace me. A truly incredible nur
+ Read more
Age
31 - 34
Treated
2013 - 2016
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
2 IVF, 1 Embryo Freezing
Diagnosis
PCOS, Uterine Fibroids
10
Describe your experience with Fertility Specialists of Texas.
The Dallas and Frisco offices are incredibly busy. Wait times can be long. Nurses are great! Phlebotomists are incredible. Charlotte in the Frisco office is great at difficult blood draws. Other doctors in the practice are awesome as well!! The embryologist, Dr. Guerrero is one of my all time favorite people.
During treatment, did you feel like you were treated like a number or a human?
I was always treated warmly but felt not important during the time we waited to find out if our ectopic pregnancy was viable.
Describe your experience with your nurse.
Kelly is the most amazing nurse I've ever had. She truly loves her patients and is familiar with their treatment cycle. After not seeing her for about a year she recognized me in a public setting and ran to embrace me. A truly incredible nurse!!
How was your experience with Jerald Goldstein?
Dr. Goldstein is quirky and slightly antisocial, but is incredibly intelligent, compassionate and dedicated. He's sometimes hard to understand, due to a slight speech impediment. However, he's highly skilled and I'm astounded by his knowledge in his field. He's an incredible physician and truly loves his patients and his practice.
What one piece of advice would you give a prospective patient of Jerald Goldstein?
If you want the best, Dr. Goldstein is exactly that. If you're needing a hand holder, he's probably not going to be a fit, personality wise. He has great compassion, but is more clinical in his approach. However, his nurses are incredible at filling the gap.
10
Doctor
Jerald Goldstein
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility Specialists of Texas
Dallas
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
Treated
Success with this Doc
?
Treatment
Egg Freezing
Diagnosis
Endometriosis, Other
8
It [Fertility Specialists of Texas] is very modern and has a lot of new technology....I can get all my results instantly and get electronic copies to send to my other providers as well.... They replied to phone and emails very quickly and got insurance issues resolved so effectively... The costs are still occurring and my insurance is supposedly covering some of this because of my past medical history... She [Dr. Noorhasan] was sympathetic and very understanding of my situation.
+ Read more
Age
Treated
Success with this Doc
?
Race
South Asian
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
Egg Freezing
Diagnosis
Endometriosis, Other
8
Describe your experience with Fertility Specialists of Texas.
It is very modern and has a lot of new technology. Another doctor I saw before her did not have an email addresss or patient portal.her I can get all my results instantly and get electronic copies to send to my other providers as well.
During treatment, did you feel like you were treated like a number or a human?
She was sympathetic and very understanding of my situation. I went from not even thinking about having children to the very real possiblity that I probably won't b able to have kids. Since I am still in my mid 20's, she told me she would try everything to give me at least a shot of having kids someday and that's all I was looking to when I went to see her for the first time.
Describe your experience with the nursing staff.
They replied to phone and emails very quickly and got insurance issues resolved so effectively
How was your experience with Dorette Noorhasan?
She reviewed my medical history and talked with my previous doctors since my case was unique. She was very honest and said that it would be hard for me to have kids of my own, something I had not even thought about yet. She is helping treat my cyst on my remaining ovary and then going to freeze my eggs. While other doctors gave me no options, she at least gave me a small chance at having children in the future.
What one piece of advice would you give a prospective patient of Dorette Noorhasan?
She doesn't always spend a lot of time with Artie TA so have all your questions ready because it will be hard to get in contact with her once she leaves the room
Describe the costs associated with your care under Dorette Noorhasan.
The costs are still occurring and my insurance is supposedly covering some of this because of my past medical history
8
Doctor
Dorette Noorhasan
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Fertility Specialists of Texas
Dallas
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
34 - 35
Treated
2015 - 2016
Success with this Doc
No
Treatment
2 IVF
Diagnosis
Recurrent Pregnancy Loss, Male Factor
8
Dr noorhasan [at Fertility Specialists of Texas] is knowledgable and knows her limitations as well. We do not present as a typical infertility case, and rather than continue on the same course of treatment, she has recommended a third opinion that is not standard of care knowing that it could help us achieve our goal of having a baby. She has also presented us with other options for treatment such as using a gestational carrier should we choose to go that route instead.
+ Read more
Age
34 - 35
Treated
2015 - 2016
Success with this Doc
No
Race
Other
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IVF
Diagnosis
Recurrent Pregnancy Loss, Male Factor
8
Describe your experience with Fertility Specialists of Texas.
This clinic has a very strong embryology lab and team.
During treatment, did you feel like you were treated like a number or a human?
Dr. Noorhasan and her staff are respectful of my privacy and give specific instructions for each phase of my visits. She has managed my miscarriages with the utmost care and tact.
How was your experience with Dorette Noorhasan?
Dr noorhasan is knowledgable and knows her limitations as well. We do not present as a typical infertility case, and rather than continue on the same course of treatment, she has recommended a third opinion that is not standard of care knowing that it could help us achieve our goal of having a baby. She has also presented us with other options for treatment such as using a gestational carrier should we choose to go that route instead.
Describe the protocols Dorette Noorhasan used in your cycles and their degree of success.
IVF with ICSI and PGS testing of our embryos. We already had done IVF and were unsuccessful so it made sense to try again with more information about our embryos. We still did not achieve our goal of having a baby but it appears that I may not be able to carry a baby due to uterine issues that are unknown at this point.
8
Doctor
Dorette Noorhasan
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Fertility Specialists of Texas
Dallas
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
37
Treated
2016
Success with this Doc
Yes
Treatment
1 IVF, Donor Sperm
Diagnosis
Tubal Blockage, Uterine Fibroids
10
They [Fert Specialists of TX] have a lot of patients so the wait time can vary. If you need time to talk they will definately give you time for questions or concerns...Everyone knew me by name. And were always pleasant...[nurse] Jamie always responded quickly. She answered my questions. They knew me by name. When i lost my babies Jamie called me after hours to let me know she was thinking of me...
+ Read more
Age
37
Treated
2016
Success with this Doc
Yes
Race
Black or African-American
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF, Donor Sperm
Diagnosis
Tubal Blockage, Uterine Fibroids
10
Describe your experience with Fertility Specialists of Texas.
They have a lot of patients so the wait time can vary. If you need time to talk they will definately give you time for questions or concerns.
During treatment, did you feel like you were treated like a number or a human?
Dr Noorhassan was always comforting. She never sugar coated anything. Everyone knew me by name. And were always pleasant
Describe your experience with your nurse.
Jamie always responded quickly. She answered my questions. They knew me by name. When i lost my babies Jamie called me after hours to let me know she was thinking of me.
How was your experience with Dorette Noorhasan?
Dr Noorhasan was always easy to talk to. She answered my questions, she was always concerned about my feelings and mental state during the process. She laughed with me and she show compassion when I lost my twins at nine weeks. She reassured me that I did nothing wrong.
What one piece of advice would you give a prospective patient of Dorette Noorhasan?
The advice i would give to stay positive and be patient.
Describe the protocols Dorette Noorhasan used in your cycles and their degree of success.
I am not sure of the protocol name, but I think it was Agonists. I took Ganirellix 6 boxes, menopur, lupron, follistim 900 iu and 300 iu progesterone, baby aspirin. Estrogen pills
Describe the costs associated with your care under Dorette Noorhasan.
15300
10
Doctor
Dorette Noorhasan
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility Specialists of Texas
Dallas
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
Treated
Success with this Doc
2 Eggs Frozen
Treatment
1 Egg Freezing
Diagnosis
Male Factor, Unexplained
9
The clinic [Fertility Specialists of Texas] offered military discount which was greatly appreciated...If you call the front desk, they are extremely helpful. I had great experience with the billing department. I love this clinic...The staff knew my name and I never felt like they were just talking from my chart, they knew my diagnosis and story...I couldn't have asked for a better nurse. Jami was quick to answer all my questions and explain everything with much detail. When we got bad news she knew just how to tell us and what to do next. I am so thankful for her and her skill.
+ Read more
Age
Treated
Success with this Doc
2 Eggs Frozen
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 Egg Freezing
Diagnosis
Male Factor, Unexplained
9
Describe your experience with Fertility Specialists of Texas.
If you call the front desk, they are extremely helpful. I had great experience with the billing department. I love this clinic.
During treatment, did you feel like you were treated like a number or a human?
The staff knew my name and I never felt like they were just talking from my chart, they knew my diagnosis and story. My nurse, Jami, and Dr. Noorhasan knew my husband and me and really care about results and outcomes
Describe your experience with your nurse.
I couldn't have asked for a better nurse. Jami was quick to answer all my questions and explain everything with much detail. When we got bad news she knew just how to tell us and what to do next. I am so thankful for her and her skill.
How was your experience with Dorette Noorhasan?
Dr. Noorhasan is friendly but can be stern. She tells you all risks and is not afraid to tell you when your decision is not best for optimal outcome. She performed all tests and my egg retrieval. I had to reschedule my embryo transfer because I was activated by the military and she was very concerned and helpful.
What one piece of advice would you give a prospective patient of Dorette Noorhasan?
She is about to leave Fertility Specialist of Texas so you will not be able to choose her as a dr but I recommend the clinic!
Describe the costs associated with your care under Dorette Noorhasan.
The clinic offered military discount which was greatly appreciated, compared to other clinics it was comparable and even cheaper than others.
8
Doctor
Dorette Noorhasan
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Fertility Specialists of Texas
Dallas
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
36 - 37
Treated
2015 - 2016
Success with this Doc
?
Treatment
3 IVF
Diagnosis
7
They [Fert Specialists of TX - Frisco] really try to alleviate stress from the patient. Appointments are seems on time for the most part, they helped tremendously when dealing with insurance. Very understaning group. When you call the clinic, someone answers and they help right away...My main nurse was great. Responded promptly and practically anticipated my needs more of the time. She also gave me hugs during specific appointments....like egg retrieval day, transfer day...
+ Read more
Age
36 - 37
Treated
2015 - 2016
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IVF
Diagnosis
7
Describe your experience with Fertility Specialists of Texas.
They really try to alleviate stress from the patient. Appointments are seems on time for the most part, they helped tremendously when dealing with insurance. Very understaning group. When you call the clinic, someone answers and they help right away.
During treatment, did you feel like you were treated like a number or a human?
She's determined to meet our goal, and for any appointments she always lets me ask questions without feeling rushed.
Describe your experience with your nurse.
My main nurse was great. Responded promptly and practically anticipated my needs more of the time. She also gave me hugs during specific appointments....like egg retrieval day, transfer day. She was very excited when our first beta came back positive.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
How was your experience with Rebecca Chilvers?
She's very thorough and smart, sometimes she seems a bit busy bouncing from appointment to appointment, but I can tell she handles that very well. Even with my smallest appointments where a nurse could handle it, she's usually there.
What one piece of advice would you give a prospective patient of Rebecca Chilvers?
Ask questions and voice your thoughts.
Describe the protocols Rebecca Chilvers used in your cycles and their degree of success.
3 rounds of IVF, with no fertility problems, we are strictly doing this for PGD. Round 1 was a simple protocol that produced 6 eggs, but 4 made it to blast/testing. Since we are doing PGD, we went into another cycle to batch 2 months later. We upped the meds a bit, got 11 eggs, but again 4 made it to blast. Of the 8 genetically tested for our disease and PGS, 2 were healthy. After miscarrying 1 @ 8 weeks along, we decided to do another fresh cycle. We upped the dosage again, yeilding 11 eggs, but sadly 8 were severely immature leaving us with only 3 to work with. From those 3, 2 made it to blast. We are gearing up for another round to batch.
Describe the costs associated with your care under Rebecca Chilvers.
Depending on where we were with our copay, my ultrasounds/labwork visits were $180 until my deductible was met, then it became $45. We did have to pay out of pocket for 1 egg retrieval , it was $9750. THe most recent retrieval was covered, but our copay was $900
8
Doctor
Rebecca Chilvers
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Fertility Specialists of Texas
Frisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
6
Age
32
Treated
2016
Success with this Doc
No
Treatment
2 IVF
Diagnosis
Other
6
Tiecha [a nurse at Fertility Specialists of TX]- I do not feel as though she has much compassion or sympathy. She is not very warm. She is also not very prompt at returning emails in a timely manner. But if a problem arises she does get it handed quickly. I really like Brandi at the office. She is very sweet, unfortunately she works under another doctor in the practice and not Dr. Goldstein anymore.
+ Read more
Age
32
Treated
2016
Success with this Doc
No
Race
European, Latino
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IVF
Diagnosis
Other
6
Describe your experience with Fertility Specialists of Texas.
I like that they have different locations so it makes the clinic more accessible. It is a clean clinic.
During treatment, did you feel like you were treated like a number or a human?
It would be nice to receive a phone call from Dr. Goldstein when something does not go as planned such as a miscarriage. A follow up call would be nice. He also tends to ask the same questions over and over as if he does not remember you.
Describe your experience with your nurse.
Tiecha- I do not feel as though she has much compassion or sympathy. She is not very warm. She is also not very prompt at returning emails in a timely manner. But if a problem arises she does get it handed quickly. I really like Brandi at the office. She is very sweet, unfortunately she works under another doctor in the practice and not Dr. Goldstein anymore.
What specific things went wrong at this clinic?
  • Failed to call with results
  • Failed to order appropriate test
How was your experience with Jerald Goldstein?
Dr. Goldstein does have a stutter or speech impediment so you have to be patient with him. I do like that he advocates for acupuncture. He is also open-minded if you request additional medications that you think may help in the treatment plan. I do not like that he sometimes asks the same questions as if he does not remember your protocol or history.
What one piece of advice would you give a prospective patient of Jerald Goldstein?
Do not be afraid to ask questions and be your own advocate
Describe the protocols Jerald Goldstein used in your cycles and their degree of success.
Two weeks of birth control before stims starting on CD2. Follistim 150-300 and Menopur 75-150. I also used omnitrope which is something I asked for to possibly help with egg quality. My estrogen levels were high so we used lupron as a trigger instead of Novarel which is what we were going to originally use. For FET I used lupron, estradiol tablets, antibiotics, and baby aspirin. I also used PIO with a sesame base- I had an allergic reaction so had to ask to be switched to PIO in ethyl oleate. I ended up with 3 embryos to freeze out of 11 eggs collected.
Describe the costs associated with your care under Jerald Goldstein.
I do not have the information with me but I believe the cost of IVF is around $15,000. Not including medications.
6
Doctor
Jerald Goldstein
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Fertility Specialists of Texas
Frisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
37
Treated
2016
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Anovulation, Tubal Blockage, Uterine Fibroids, Unexplained
8
The staff [Fertility Specialists of Texas] that answered the phone was always friendly and felt vested in your journey.... Monitoring was a well oiled machine. It was in the mornings between 7 and 9. You got a specific time within that window but as long as you came into that window they would still get you in whether it was early or later than your scheduled time. The sonogram tech was sweet and cheery which is needed at 7am. I actually preferred the sonogram tech to any of the doctors in the practice doing the monitoring.
+ Read more
Age
37
Treated
2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
3rd of 4 Docs
Treatment
1 IVF
Diagnosis
Anovulation, Tubal Blockage, Uterine Fibroids, Unexplained
8
Describe your experience with Fertility Specialists of Texas.
The staff that answered the phone was always friendly and felt vested in your journey. They have recently lost their nurse coordinator and practice administrator so things are a little more disorganized. Be proactive in asking for next steps or appts. The work they do is great but they are in transition right now.
During treatment, did you feel like you were treated like a number or a human?
Dr Patel listened to our history and experience and added input when necessary. He didn't give a canned speech he has given a hundred times before. He made the chances clear but was still hopeful that we would find the right procedures to get us the desired outcome.
Describe your experience with your nurse.
Kelly was amazing. Willing to answer our questions anytime day or night. No matter how silly or embarrassing. I'm sad to hear she has moved on from the practice. There was one of the younger nurses that was terrible at taking blood that often resulted in bleeding afterwards. I even saw several patients in the elevator with blood dripping down their arm. The sonogram tech was also amazing. She had a great bedside manner, which was helpful since they do all their sonograms at 7am.
What specific things went wrong at this clinic?
  • Failed to convey critical information
How was your experience with Satin Patel?
Dr Patel was warm and supportive without offering false hope. He made it clear that multiple transfers would have to be done for a single live birth. I also felt he was highly knowledgeable and explained why he did or did not recommend a procedure. He also recommended best case scenario instead of heartbreaking trial and error with lessor procedures. I had the utmost confidence that we would get our baby with him. My only negative was once we got a successful transfer it became less clear the procedure was from there.
What one piece of advice would you give a prospective patient of Satin Patel?
An office is only as successful as tje nurses and he has some great nurses. Make friends with the nurses, they are the ones that will be taking your blood to get those vital stats, doing your ultrasound, and holding your hand the day of transfer. Don't be afraid to ask questions or next steps.
Describe the protocols Satin Patel used in your cycles and their degree of success.
We did retrieval, ICSI, and PGS. I don't recall the exact protocols but we were given them in writing with a calendar. The only negative side effect came after my lining wasn't developing before transfer so they upped my dose of estrogen. I was on estrogen patches, orally, and vaginally. I did experience emotional disturbances from the extra estrogen up until transfer. Dr Patel also prescribed lidocain patches for the progesterone shots and it made all the difference.
Describe your experience with your monitoring appointments.
Monitoring was a well oiled machine. It was in the mornings between 7 and 9. You got a specific time within that window but as long as you came into that window they would still get you in whether it was early or later than your scheduled time. The sonogram tech was sweet and cheery which is needed at 7am. I actually preferred the sonogram tech to any of the doctors in the practice doing the monitoring.
Describe the costs associated with your care under Satin Patel.
I don't recall individual costs but according to our insurance, we spent a total of 17,000 for a retrieval, ICSI, PGS, and 2 transfers. Medication was additional $2,000 out of pocket.
10
Doctor
Satin Patel
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Fertility Specialists of Texas
Frisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
36
Treated
2016
Success with this Doc
?
Treatment
2 IUI, 1 IVF
Diagnosis
9
They [Fertility Specialists of Texas] seem well organized and appear to have a good system in place. I never had to wait much after my appointment time to be seen and never had any office issue. I was always greeted promptly and with a smile and felt comfortable and like the front staff cared....For the embryo transfer it was estimated between $5k-7k. Dr. Goldstein feels we need a fresh cycle which was quoted at $17k. Higher prices reflect our insurance not covering our treatment which they sadly do not.
+ Read more
Age
36
Treated
2016
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 3 Docs
Treatment
2 IUI, 1 IVF
Diagnosis
9
Describe your experience with Fertility Specialists of Texas.
They seem well organized and appear to have a good system in place. I never had to wait much after my appointment time to be seen and never had any office issue. I was always greeted promptly and with a smile and felt comfortable and like the front staff cared.
During treatment, did you feel like you were treated like a number or a human?
I felt he actually took the time to read through my history. We’re a military family so we’ve moved several times through our journey. He is very warm and honest and i feel doesn’t set unrealistic expectations. I hope to pursue treatment with him.
Describe your experience with your nurse.
She was very sweet and had a great bedside manner
How was your experience with Jerald Goldstein?
Dr. Goldstein took ample time with me going over our medical and infertility history. He made me feel like i was his only appointment that day and never once did i feel rushed or not heard. He was very straightforward and honest and had several different options for us moving forward. I feel like he is trustworthy and not just in it for the money or noteriety.
What one piece of advice would you give a prospective patient of Jerald Goldstein?
If you have a question ask! They genuinely want you to feel comfortable in the process and decisions.
Describe the protocols Jerald Goldstein used in your cycles and their degree of success.
Dr. Goldstein feels that the reason our last two transfers with a previous doctor failed were likely due to embryo quality. Although he encouraged another egg retrevial he supported our desire to pursue a frozen embryo transfer with the remaining embryos we had.
Describe the costs associated with your care under Jerald Goldstein.
For the embryo transfer it was estimated between $5k-7k. Dr. Goldstein feels we need a fresh cycle which was quoted at $17k. Higher prices reflect our insurance not covering our treatment which they sadly do not.
9
Doctor
Jerald Goldstein
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
9
Clinic
Fertility Specialists of Texas
Frisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
Treated
Success with this Doc
?
Treatment
2 Embryo Freezing, IVF, Surrogacy
Diagnosis
9
Overall, the staff [at Fertility Specialists of TX] was really good. But you definitely have to take an active role in your own care and stay on top of things. I also had multiple wonky billing issues - At one point I found I had a credit by happenstance. It was a total fluke I found out about it, and yet every appointment I had to keep telling them I didn't owe anything. I don't know how often they reconcile their books, but when they do, they aren't good about informing the patients. I also had a few surprise bills where "all-inclusive" packages didn't include a few things that weren't disclosed.
+ Read more
Age
Treated
Success with this Doc
?
Race
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 Embryo Freezing, IVF, Surrogacy
Diagnosis
9
Describe your experience with Fertility Specialists of Texas.
I don't think any clinic is perfect, and this one is no exception. At one point, I found myself being repeatedly put on hold for 20 minutes. But I complained and was put through to the office manager, and that never happened again. Occasionally, the nurses can get overwhelmed and you can fall through the cracks - you don't get timely information or you realize something in your protocol isn't accurate. That is certainly the exception, not the norm. Overall, the staff was really good. But you definitely have to take an active role in your own care and stay on top of things. I also had multiple wonky billing issues - At one point I found I had a credit by happenstance. It was a total fluke I found out about it, and yet every appointment I had to keep telling them I didn't owe anything. I don't know how often they reconcile their books, but when they do, they aren't good about informing the patients. I also had a few surprise bills where "all-inclusive" packages didn't include a few things that weren't disclosed. I will say that these are all minor issues that popped up. In the year and a half I've been going to the clinic, almost everything went smoothly, and when it didn't the clinic was usually apologetic and wanted to make things right. There are some staff members that are absolutely awesome so I just made sure to use those people as my points of contact!
During treatment, did you feel like you were treated like a number or a human?
Dr. Goldstein has a huge heart. He takes the time to see his patients directly even when it's not necessary. You can tell it's so important to him that patients end up with a take-home baby. His personality is a little different - but it's because he's so smart and thinking all the time - but the warmth that comes through from his is evident.
Describe your experience with your nurse.
Jeanette - a nurse and the surrogacy coordinator - is the absolute best. She's smart, responsive, and compassionate. Her information was always timely and accurate. I can't say enough good things about her.
What specific things went wrong at this clinic?
  • Failed to inform you of changes in protocol
  • Provided conflicting information
How was your experience with Jerald Goldstein?
Dr. Goldstein is very smart and thinks about multiple things at once. That can come across as scatter-brained and can make it difficult to pin him down to get answers. BUT if you're patient with him about getting all the answers, he will take the time to get you all the information you need. He truly wants his patients to have all the information, and he's even made time to see me when I didn't have an appointment. He is such a cheerleader for you and isn't afraid of changing course if something is working. He will also take into account the patient's preference. For example, my surrogate had used a medication before that she liked. He typically doesn't prescribe it but since she had had no issues with it before, he didn't mind including it in her protocol this time. He's truly interested in making his practice better. I had switched from another doctor in the practice - one that I was very unhappy with. That doctor had a very warm personality but failed on multiple fronts. Dr. Goldstein really wanted to take the time to understand what I was unhappy about. He even spent time going over his colleague's protocol and told me what he would have done differently. There was no defensiveness on his part, even though he practiced with the other doctor, which I really appreciated. I finally feel very confident in our choice of fertility specialist.
What one piece of advice would you give a prospective patient of Jerald Goldstein?
He's brilliant. But you have to be patient/persistent in getting answers to your questions because he can get lost on tangents. But you won't regret choosing him as your doctor.
Describe the protocols Jerald Goldstein used in your cycles and their degree of success.
I had two egg retrieval cycles with my prior RE, who practices with Goldstein. The first cycle ended with no healthy embryos. The second cycle ended with only two. The only difference in medication in the two cycles was the addition of human growth hormone and the upping the dosage of Menopur by quite a bit. When Dr. Goldstein looked at the results and the protocol prescribed by his colleague, he said that he would have significantly changed my medications because it was clear that my body didn't respond to them the first round. I felt like Dr. Goldstein had a lot more tools in his toolbox to choose from than did my prior doctor.
Describe the costs associated with your care under Jerald Goldstein.
Our egg retrievals were part insurance, part out of pocket. I'm honestly not sure we saved any money by using insurance because our portion was so high. Cash pay might have been cheaper. We are now using a gestational carrier. It is $5000 per FET cycle. That doesn't include her initial medical clearance or her medications. That does include a surrogacy coordination fee, which some clinics charge separately. I've been very happy with the surrogacy coordinator there. She's the best.
9
Doctor
Jerald Goldstein
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Fertility Specialists of Texas
Frisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
Treated
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
None, Other
9
Every member of staff [at Fertility Specialists of Texas] was always friendly and accommodating. Although the office was busy, we never felt rushed during our appointments and all of our questions were thoroughly answered. The staff was overjoyed when we got our positive result...The entire nursing staff was very friendly and my personal nurse always answered my questions promptly...We were using insurance, and the financial staff rarely could answer our questions about what expenses were expected. We wanted to do pGS testing and were originally told our insurance would cover it, but then mid cycle we had to cancel this procedure because we were then told that insurance would not cover it because the lab doesn't accept insurance and we would need to cash up front.
+ Read more
Age
Treated
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
None, Other
9
Describe your experience with Fertility Specialists of Texas.
The clinic is well organized and very clean, but can be very busy. There were a few times that we waited well over our appointment time to be seen. However, everyone we met at the clinic was very friendly and helpful. We were using insurance, and the financial staff rarely could answer our questions about what expenses were expected. We wanted to do pGS testing and were originally told our insurance would cover it, but then mid cycle we had to cancel this procedure because we were then told that insurance would not cover it because the lab doesn't accept insurance and we would need to cash up front.
During treatment, did you feel like you were treated like a number or a human?
Every member of staff was always friendly and accommodating. Although the office was busy, we never felt rushed during our appointments and all of our questions were thoroughly answered. The staff was overjoyed when we got our positive result.
Describe your experience with your nurse.
The entire nursing staff was very friendly and my personal nurse always answered my questions promptly.
How was your experience with Rebecca Chilvers?
Dr. Chilvers did an excellent job working with our diagnoses and preferences to come up with q successful protocol to make us pregnant. She didnt ask us to waste time and money with IUIs. She always explained exactly what she was doing and the scientific reasoning behind it. Everything she did was research based and thorough. She is friendly and professional.
What one piece of advice would you give a prospective patient of Rebecca Chilvers?
Trust the process. This clinic and doctor know exactly what they are doing and will take every measure to increase your chances of success.
Describe the protocols Rebecca Chilvers used in your cycles and their degree of success.
We did a freeze all IVF retrieval cycle, because of my high risk of OHSS and because success rates are higher with frozen embryos than fresh. I do not feel comfortable noting my exact medications, and regardless these will be tailored to your specific circumstances. My eggs were fertilized via ICSI due to make factor infertility. We ended up freezing 10 high quality embryos and did a transfer cycle some months later. Our first transfer was successful. We did a down regulated cycle leading up to transfer.
Describe the costs associated with your care under Rebecca Chilvers.
We used insurance coverage to cover most of our cycle. We paid copayments per visit and about 3k in medication costs (our insurance covered 5k and the 3k is what was remaining of the balance.) We never knew what amounts to expect to pay for each procedure until after it had gone through insurance. We did receive an additional bill for $400 months after our transfer was completed.
9
Doctor
Rebecca Chilvers
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Fertility Specialists of Texas
Frisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
No
Treatment
IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
When I first started on the estrogen, it made me very sick. The nurse [Fertility Specialists of Texas] called me and emailed me to check on me. She also offered (free of charge) to hold a conference call with my sisters (potential egg donors) and mom to answer questions, address concerns, etc.... The only complaint I have is the person that discussed our insurance coverage wasn’t extremely empathetic.
+ Read more
Age
Treated
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Operations
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
Describe your experience with Fertility Specialists of Texas.
The only complaint I have is the person that discussed our insurance coverage wasn’t extremely empathetic. It was like a job interview. Would have liked to seen more compassion. The rest of the clinic, however, was extremely compassionate and friendly. Made you feel at home during an hard time.
During treatment, did you feel like you were treated like a number or a human?
He made sure to take plenty of time to sit and talk to us and try to connect with us. We weren’t just in and out of the office. He was thorough and when he confirmed the loss of my fertility, he was very caring and assured me we’d put together a plan.
Describe your experience with your nurse.
When I first started on the estrogen, it made me very sick. The nurse called me and emailed me to check on me. She also offered (free of charge) to hold a conference call with my sisters (potential egg donors) and mom to answer questions, address concerns, etc. It meant so much to not only myself but my family.
How was your experience with Jerald Goldstein?
Jerald was very knowledgeable and answered all of our questions. We never felt rushed or like we were on the clock. When we received devastating results, he assured us we would put together a plan to have a family.
What one piece of advice would you give a prospective patient of Jerald Goldstein?
Ask a lot of questions and don’t hesitate to have him explain if you don’t understand something.
Describe the protocols Jerald Goldstein used in your cycles and their degree of success.
Since we have to use an egg donor and aren’t to that place yet, I can’t answer fully. He did prescribe me estrogen though to get my cycles back to normal and he also redid all blood tests to confirm the diagnosis.
Describe the costs associated with your care under Jerald Goldstein.
Since we basically went to get confirmed results and out a plan together, our insurance covered majority of the basic visit. If we were to move forward with the donor egg/transfer/embryo transfer, our out of pocket costs would be around $14,000 with insurance.
9
Doctor
Jerald Goldstein
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility Specialists of Texas
Frisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
32 - 35
Treated
2012 - 2015
Success with this Doc
Yes
Treatment
2 IUI, 2 IVF, 2 Egg Freezing
Diagnosis
Unexplained
10
Being our second doctor for IVF, we felt like we were at a 5 star spa/facility. Everyone was so kind, helpful and generous from our previous experience. And the atmosphere was calming and non-stressful. It made the whole process easier and more relaxing than before during an already extremely stressful situation.
+ Read more
Age
32 - 35
Treated
2012 - 2015
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 3 Docs
Treatment
2 IUI, 2 IVF, 2 Egg Freezing
Diagnosis
Unexplained
10
During treatment, did you feel like you were treated like a number or a human?
HUMAN. Being our second doctor for IVF, we felt like we were at a 5 star spa/facility. Everyone was so kind, helpful and generous from our previous experience. And the atmosphere was calming and non-stressful. It made the whole process easier and more relaxing than before during an already extremely stressful situation.
Describe your experience with your nurse.
I formed a quick bond with both of my primary nurses during both times I was under Dr. Goldstein's care. One of which is no longer there. They made me feel like I was first on their list and answered any and all questions I had. They are pretty easy to get a hold of via phone or email. I am still friends with each of them today.
How was your experience with Jerald Goldstein?
Overall, we were very happy with his knowledge and manner during our time under his care. We had to ask questions but he was willing to answer all questions we had and further explain what we didn't understand. He never seemed in a hurry to see the next patient.
What one piece of advice would you give a prospective patient of Jerald Goldstein?
To ask questions and not be intimidated by him. He is really smart and has been in this field a long time, he knows what he is doing and has surrounded himself by a great staff.
Describe your experience with your monitoring appointments.
I live out of state so the doctor allowed me to do my monitoring with my local OBGYN. That made a tremendous difference in my stress level during their care.
10
Doctor
Jerald Goldstein
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility Specialists of Texas
Frisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
36
Treated
2016
Success with this Doc
Yes
Treatment
2 IVF
Diagnosis
Male Factor, Uterine Fibroids
10
The clinic [Fert Specialists of TX] is very busy and in high demand. They are extremely timely with appointments and try their best to stay on time...I cannot say enough about the nurses at the Frisco office! Brandy was amazing at explaining all of my shots and meds and she was also available anytime I had a question. Teicha completed one of my retrievals with me and was absolutely amazing! Angie did a few of my scans and she always took her time and would show me clearly what she was seeing. The nurses were just as important as the dr. They truly hire the best.
+ Read more
Age
36
Treated
2016
Success with this Doc
Yes
Race
Other
Income
$200K - $499K
Occupation
Operations
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF
Diagnosis
Male Factor, Uterine Fibroids
10
Describe your experience with Fertility Specialists of Texas.
The clinic is very busy and in high demand. They are extremely timely with appointments and try their best to stay on time.
During treatment, did you feel like you were treated like a number or a human?
Dr Goldstein always took the time to answer every question I had and he would throughly explain each process.
Describe your experience with your nurse.
I cannot say enough about the nurses at the Frisco office! Brandy was amazing at explaining all of my shots and meds and she was also available anytime I had a question. Teicha completed one of my retrievals with me and was absolutely amazing! Angie did a few of my scans and she always took her time and would show me clearly what she was seeing. The nurses were just as important as the dr. They truly hire the best.
How was your experience with Jerald Goldstein?
My experience with Dr Goldstein was very good even though our first cycle was not successful. He meet with my husband and I and took his time with us planning our next cycle and really explaining to us the odds. We knew going in that my age (36) played a factor and he fully explained every detail. We could not be happier with him.
What one piece of advice would you give a prospective patient of Jerald Goldstein?
Go in with an open mind and from personal experience don't start the process unless you are committed to at least 3 tries at IVF for one successful pregnancy.
Describe the protocols Jerald Goldstein used in your cycles and their degree of success.
Dr Goldstein upped my menopur during the 2nd cycle but all other drugs remained the same.
Describe the costs associated with your care under Jerald Goldstein.
If I remember correctly the drugs and procedures were approximately 18K each.
10
Doctor
Jerald Goldstein
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility Specialists of Texas
Frisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
34 - 35
Treated
2014 - 2015
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF
Diagnosis
Uterine Fibroids, Unexplained
10
Busy clinics [Fertility Specialists of Texas], but incredibly private. Convenient locations throughout the metro. Additional physicians available at all times. Provide additional support through referrals for support groups, counseling, and acupuncture. Offer a wonderful meditation on procedure days.... Kelly and the entire nursing team were incredible. We were walked through all the injections and felt so confident in our ability to administer at home. Anytime we had questions or something was happening that caused panic or stress, they returned phone calls really quickly.
+ Read more
Age
34 - 35
Treated
2014 - 2015
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Consultant
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 1 IVF
Diagnosis
Uterine Fibroids, Unexplained
10
Describe your experience with Fertility Specialists of Texas.
Busy clinics, but incredibly private. Convenient locations throughout the metro. Additional physicians available at all times. Provide additional support through referrals for support groups, counseling, and acupuncture. Offer a wonderful meditation on procedure days.
During treatment, did you feel like you were treated like a number or a human?
Dr. Chilvers always took the time to thoroughly explain the science behind what we were trying and the process. But, she never lost site of the emotional aspects of infertility treatments and made sure that my spouse and I were doing well through everything.
Describe your experience with your nurse.
Kelly and the entire nursing team were incredible. We were walked through all the injections and felt so confident in our ability to administer at home. Anytime we had questions or something was happening that caused panic or stress, they returned phone calls really quickly.
How was your experience with Rebecca Chilvers?
Dr, Chilvers is an amazing physician who treats you with compassion while thoroughly explaining the process, risks, potential outcomes, etc. She always ensures understanding before moving forward. She focuses on both the patient and the spouse to help couples make decisions that are informed and best for each individual family.
What one piece of advice would you give a prospective patient of Rebecca Chilvers?
Ask any question you have regarding your prognosis and treatment. She will make sure you are comfortable with everything and well informed.
Describe the costs associated with your care under Rebecca Chilvers.
Bundled payment for IVF that included all visits, procedures, and monitoring. Medications were always separate.
10
Doctor
Rebecca Chilvers
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility Specialists of Texas
Frisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
37
Treated
2016
Success with this Doc
No
Treatment
2 IUI, Donor Sperm
Diagnosis
8
Jeanette [a nurse at Fertility Specialists of Texas-Frisco] is my favorite, and the last nurse who did my second IUI was understanding when I explained that I needed her to take her time and use small equipment because I’m a small person.... I paid about $4000 per IUI including the sperm and shipping to the facility... We did a round of Clomid, a trigger shot. Same thing second round but the trigger shot may have been different kind of trigger shot.
+ Read more
Age
37
Treated
2016
Success with this Doc
No
Race
Native American
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IUI, Donor Sperm
Diagnosis
8
Describe your experience with Fertility Specialists of Texas.
The only thing was I needed a procedure done in a time frame before I flew to my home town where I had a donor and I would’ve had to do the whole check up and reschedule the procedure, I was able to get the same procedure faster with a different fertility clinic and also found out through that clinic I had polyps. I understand it’s policy and procedure but it would’ve pushed my chances with my donor out. Not that it mattered it didn’t take anyways so I had surgery and now I hope he can help me and have it work.
During treatment, did you feel like you were treated like a number or a human?
He’s a nice man and I know he genuinely wants to help couples have a family. I am still working on my family so we are not there yet.
Describe your experience with the nursing staff.
Jeanette is my favorite, and the last nurse who did my second IUI was understanding when I explained that I needed her to take her time and use small equipment because I’m a small person.
How was your experience with Jerald Goldstein?
I think he should take a moment with patients during check ups and visits and maybe perform IUI’s. The nurses do the IUI’s. More confidence when speaking at events. Be honest without sugar coating.other than that he’s a great guy and he knows his stuff.
What one piece of advice would you give a prospective patient of Jerald Goldstein?
Don’t be afraid to ask questions or be open.
Describe the protocols Jerald Goldstein used in your cycles and their degree of success.
We did a round of Clomid, a trigger shot. Same thing second round but the trigger shot may have been different kind of trigger shot.
Describe the costs associated with your care under Jerald Goldstein.
I paid about $4000 per IUI including the sperm and shipping to the facility
5
Doctor
Jerald Goldstein
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Fertility Specialists of Texas
Frisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
28
Treated
2016
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF
Diagnosis
PCOS
10
I loved this clinic [Fertility Specialists of Texas] and would highly recommend them to anyone. The front desk people were a little frustrating, but nothing major. The nursing staff is amazing and were quick to respond to messages and emails.... They were very compassionate when calling it discussing bad news. We started with Brandi as our nurse who we loved and then Teisha, who we loved also, became ours as the doctors switched nurses. I just wish they had given us a heads up about them switching.
+ Read more
Age
28
Treated
2016
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 1 IVF
Diagnosis
PCOS
10
Describe your experience with Fertility Specialists of Texas.
I loved this clinic and would highly recommend them to anyone. The front desk people were a little frustrating, but nothing major. The nursing staff is amazing and were quick to respond to messages and emails.
Describe your experience with your nurse.
The nurses were all amazing and kind. They were very compassionate when calling it discussing bad news. We started with Brandi as our nurse who we loved and then Teisha, who we loved also, became ours as the doctors switched nurses. I just wish they had given us a heads up about them switching.
What specific things went wrong at this clinic?
  • Lost appointments
How was your experience with Jerald Goldstein?
He is very smart and sometimes it’s like his brain is working faster than he can talk. He’s definitely motivated to help you reach your goal and in my experience tended to be least invasive first before moving to more invasive procedures which made me very comfortable.
What one piece of advice would you give a prospective patient of Jerald Goldstein?
To be patient with him when he’s talking to you.
Describe the protocols Jerald Goldstein used in your cycles and their degree of success.
Timed intercourse with and without injectables negative . IUI with injectables - always produced multiple follicles (Goldstein made us aware every time of the risk of multiples and risks associated) negative with 1 cycle cancelled due to a cyst. IVF frozen cycle due to risk of OHSS and he feels it has a better success rate 1 miscarriage and 1 successful
Describe the costs associated with your care under Jerald Goldstein.
Frozen IVF cycle was about $12000 not including meds. 2nd Transfer was $1200 I believe.
10
Doctor
Jerald Goldstein
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility Specialists of Texas
Frisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
26
Treated
2013
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Male Factor, Unexplained
7
We loved the nurses. The front staff was less nice as all they cared about was taking our credit card.
+ Read more
Age
26
Treated
2013
Success with this Doc
No
Race
Native American
Income
$100K - $199K
Occupation
Consultant
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IVF
Diagnosis
Male Factor, Unexplained
7
During treatment, did you feel like you were treated like a number or a human?
She left a little information for us and speed through everything so fast that we felt like if we werent able to ask questions. we loved the nurses. the front staff was less nice as all they cared about was taking our credit card.
Describe your experience with your nurse.
The nurses were so friendly and remembered you.... took interest in our cycle! it made it seem less stressful talking it out while giving blood all the time
How was your experience with Rebecca Chilvers?
My husband and I went in just finding out that he has 0% morphology when we met Dr. Chilvers.... she took in our ages and my miscarriage history only went over a little of my family history... basically drew out our conception chances on the back of our semen analysis paper. tellings us we were so young I at the time was 26 and DH was 33. that our chances are super high and nothing to worry about. she ordered little medication which I ended up needing to order more towards the end of stims. I got OHSS and they almost cancelled my cycle. we ended up going forward with the Egg Retrieval. We on our own decided we wanted to use ICSI and we are glad we did. we both truly liked Dr. Chilvers... she was just very new to the IVF world and seemed inexperienced. She did do out WTF appointment after and only recommended IVF ICSI again. She did call a few weeks after to check in on us.
What one piece of advice would you give a prospective patient of Rebecca Chilvers?
Make sure she goes over everything with you slowly. We did visit her over two years ago so I'm sure shes a pro now!
6
Doctor
Rebecca Chilvers
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Fertility Specialists of Texas
Frisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
Treated
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Diminished Ovarian Reserve
8
Clinic [Fertility Specialists of Texas] is beautiful and modern. Very comfortable setting. Most consultations are done either in a consult room or the doctors office depending on what phase you’re in. Expect your first visit to be about an hour and a half: consult, bloodwork and vaginal sonogram.... IVF is $13,000 PGD is $2300 Meds quoted at $3000-$8000 Anethesia $600 paid two days in advance to a separate place. Late and it’s double.
+ Read more
Age
Treated
Success with this Doc
?
Race
Black or African-American
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI
Diagnosis
Diminished Ovarian Reserve
8
Describe your experience with Fertility Specialists of Texas.
Clinic is beautiful and modern. Very comfortable setting. Most consultations are done either in a consult room or the doctors office depending on what phase you’re in. Expect your first visit to be about an hour and a half: consult, bloodwork and vaginal sonogram.
During treatment, did you feel like you were treated like a number or a human?
She got to know me and asked every background question that was relevant. We shared a few laughs and she was personable yet direct.
Describe your experience with the nursing staff.
Nursing staff was great. Walked me through the vitals and blood work. Every one was pleasant.
How was your experience with Rebecca Chilvers?
I’m still currently going through my initial visits prior to my next treatment. Dr. Chilvers is very thorough. She is very direct and may seem very cold but I think she’s constantly thinking and calculating as she’s reviewing your paperwork. She took her time and made it personable. She walked me through each step and I felt comfortable talking to her and didn’t feel rushed.
What one piece of advice would you give a prospective patient of Rebecca Chilvers?
Don’t be turned off by her directness. Remember why you’re there and she cuts to the chase.
Describe the protocols Rebecca Chilvers used in your cycles and their degree of success.
The current recommendation is IVF with aggressive stims to get as many follicles. If I don’t get enough follicles it will be converted into an IUI.
Describe the costs associated with your care under Rebecca Chilvers.
IVF is $13,000 PGD is $2300 Meds quoted at $3000-$8000 Anethesia $600 paid two days in advance to a separate place. Late and it’s double.
8
Doctor
Rebecca Chilvers
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Fertility Specialists of Texas
Frisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
24
Treated
2014
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Male Factor, PCOS
10
[The nurses at Fertility Specialists of Texas are] Very organized and quick to respond to any questions I had...Clinic is beautiful. Everyone is very friendly and understanding of your desire to have children. The rooms are clean, I never waited very long to be seen. Warm and inviting atmosphere vs cold doctors office!...We did stimming and egg retrieval and then froze all due to my estrogen being too high. We then waited a few weeks and did a frozen transfer of two embryos! Both stuck and we have twins!
+ Read more
Age
24
Treated
2014
Success with this Doc
Yes
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IVF
Diagnosis
Male Factor, PCOS
10
Describe your experience with Fertility Specialists of Texas.
Clinic is beautiful. Everyone is very friendly and understanding of your desire to have children. The rooms are clean, I never waited very long to be seen. Warm and inviting atmosphere vs cold doctors office!
During treatment, did you feel like you were treated like a number or a human?
He always asks how you’re doing, like truly. Not just because it the polite thing to ask. He takes the time to make sure all my questions are answered!
Describe your experience with your nurse.
Very organized and quick to respond to any questions I had
How was your experience with Jerald Goldstein?
He’s a little “all over the place” at times but it’s because he’s thinking of every angle of your care. He thinks out loud and truly wants the best possible outcome. He always makes sure I know the plan and that I’m doing okay mentally and emotionally throughout the process.
What one piece of advice would you give a prospective patient of Jerald Goldstein?
Just prepare for him to be a little spacey at times but he’s truly a fantastic doctor
Describe the protocols Jerald Goldstein used in your cycles and their degree of success.
We did stimming and egg retrieval and then froze all due to my estrogen being too high. We then waited a few weeks and did a frozen transfer of two embryos! Both stuck and we have twins!
Describe the costs associated with your care under Jerald Goldstein.
My insurance covered 50% of our infertility treatment. So we paid about $10k for IVF and first transfer.
10
Doctor
Jerald Goldstein
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility Specialists of Texas
Frisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
31
Treated
2016
Success with this Doc
No
Treatment
1 Fertility Medications
Diagnosis
Endometriosis, PCOS
7
The doctors [at Fertility Specialists of Texas] are awesome. The staff could use some work...The front desk nurses were not friendly and showed no compassion. They were always moody and I always felt like I was a inconvenience to them...I have OHSS and don't ovulate like I should so I was given pills to try and bring a normal period. They did not work. I was also given birth control to regulate my periods. Which also did not work.
+ Read more
Age
31
Treated
2016
Success with this Doc
No
Race
Latino
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Fertility Medications
Diagnosis
Endometriosis, PCOS
7
Describe your experience with Fertility Specialists of Texas.
The doctors are awesome. The staff could use some work. Go in with a open mind
During treatment, did you feel like you were treated like a number or a human?
He took his time to explain everything that was going to happen to me and made sure I was comfortable
Describe your experience with your nurse.
The front desk nurses were not friendly and showed no compassion. They were always moody and I always felt like I was a inconvenience to them
How was your experience with Jerald Goldstein?
He was easy to speak to and listened to all my concerns and reassured me. He was also very blunt and straight forward with what was going to happen which I liked. He took his time with me being the first time I have seen a RE.
What one piece of advice would you give a prospective patient of Jerald Goldstein?
Make a list of questions and take it with you. Ask ask ask.
Describe the protocols Jerald Goldstein used in your cycles and their degree of success.
I have OHSS and don't ovulate like I should so I was given pills to try and bring a normal period. They did not work. I was also given birth control to regulate my periods. Which also did not work.
Describe the costs associated with your care under Jerald Goldstein.
10,000
8
Doctor
Jerald Goldstein
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Fertility Specialists of Texas
Frisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
33 - 34
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
3 IVF
Diagnosis
Male Factor
9
[Fert Specialists of TX - Frisco] Strengths: usually short wait times, compassionate staff, individual care Weaknesses: no locations south of Dallas, all were a long drive for us...Kelly was our care coordinator/oversaw most of our care. She was always kind and helpful....There was just one incident of miscommunication about what the next protocol would be, but nothing major...Dr. Goldstein was always caring and compassionate. He truly cares about every patient.
+ Read more
Age
33 - 34
Treated
2015 - 2016
Success with this Doc
Yes
Race
European, Native American
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
3 IVF
Diagnosis
Male Factor
9
Describe your experience with Fertility Specialists of Texas.
Strengths: usually short wait times, compassionate staff, individual care Weaknesses: no locations south of Dallas, all were a long drive for us.
During treatment, did you feel like you were treated like a number or a human?
Dr. Goldstein was always caring and compassionate. He truly cares about every patient.
Describe your experience with your nurse.
Kelly was our care coordinator/oversaw most of our care. She was always kind and helpful.
What specific things went wrong at this clinic?
  • Provided conflicting information
How was your experience with Jerald Goldstein?
Dr. G was always honest but compassionate. He is not the most articulate doctor, but he always explained everything in detail and was always willing to answer questions. He uses an individual approach instead of cookie cutter.
What one piece of advice would you give a prospective patient of Jerald Goldstein?
Follow all instructions carefully and ask questions if you don't understand.
Describe the protocols Jerald Goldstein used in your cycles and their degree of success.
We used frozen eggs from a previous doc for the first cycle. It ended in an early loss. At a previous doctor I ovulated through the meds, so Dr. Goldstein prescribed Lupron as part of my protocol. For the 2nd and 3rd transfers we used Lupron again.
Describe the costs associated with your care under Jerald Goldstein.
We had insurance coverage for most of the procedures.
9
Doctor
Jerald Goldstein
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Fertility Specialists of Texas
Frisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
28
Treated
2015
Success with this Doc
Yes
Treatment
1 IUI
Diagnosis
Tubal Blockage
8
He [Dr. Goldstein] addressed the medical side but validated that what we were going through wasn't easy and he cared about physical and emotional. The only down side is that every time we go in, it seems like he forgets who we are and needs to go over our whole chart to remember.
+ Read more
Age
28
Treated
2015
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
1 IUI
Diagnosis
Tubal Blockage
8
During treatment, did you feel like you were treated like a number or a human?
I felt like he was able to put emotion to what we were going through. He addressed the medical side but validated that what we were going through wasn't easy and he cared about physical and emotional. The only down side is that every time we go in, it seems like he forgets who we are and needs to go over our whole chart to remember.
How was your experience with Jerald Goldstein?
He is very knowledgable! After 3 other fertility doctors who weren't able to solve our problem, he figured it out at consult and had we scheduled for surgery a week later. I have waited to be seen by him, but I trust him and will continue my care with him!
What one piece of advice would you give a prospective patient of Jerald Goldstein?
Be patient, be prepared to review your history several times. I believe he is taking it all in and that helps him make a decision.
8
Doctor
Jerald Goldstein
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Fertility Specialists of Texas
Frisco
Nursing
Operations
Scheduling
Billing
Educational Resources
– Read less
10
Age
30
Treated
2016
Success with this Doc
Yes
Treatment
IVF, Donor Eggs, Surrogacy
Diagnosis
10
Super friendly staff [Fertility Specialists of Texas] and everyone was really excited and supportive throughout the whole process....It's a very nice space and it was easy to deal with any issues that came up with their staff. Very direct and communicative. We were always able to reach the person we needed to within a few hours of calling...He's [Dr. Goldstein] great - very smart and direct but lets you make decisions based on the information that he presents. We felt like he cared about our process and he was supportive throughout and always available to answer questions or concerns we might have had
+ Read more
Age
30
Treated
2016
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Operations
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF, Donor Eggs, Surrogacy
Diagnosis
10
Describe your experience with Fertility Specialists of Texas.
It's a very nice space and it was easy to deal with any issues that came up with their staff. Very direct and communicative. We were always able to reach the person we needed to within a few hours of calling.
During treatment, did you feel like you were treated like a number or a human?
Super friendly staff and everyone was really excited and supportive throughout the whole process.
How was your experience with Jerald Goldstein?
He's great - very smart and direct but lets you make decisions based on the information that he presents. We felt like he cared about our process and he was supportive throughout and always available to answer questions or concerns we might have had.
What one piece of advice would you give a prospective patient of Jerald Goldstein?
Don't hesitate! He's a great Doctor.
10
Doctor
Jerald Goldstein
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fertility Specialists of Texas
Frisco
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
Treated
Success with this Doc
?
Treatment
3 IUI, 1 IVF
Diagnosis
Recurrent Pregnancy Loss, Unexplained
9
They recently moved from their Grapevine location to a new building in Southlake. It is easy to find after your first visit. It is well kept and has several consult rooms to provide you with privacy. They keep water, tea, and coffee in the waiting area.... $14,000 for retrieval and one fet, every fet after that was a bit under $4,000 Additional genetic screening and services were available and totaled about $24,000... The nurses at the Southlake location are very professional and compassionate.
+ Read more
Age
Treated
Success with this Doc
?
Race
Latino
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
Recurrent Pregnancy Loss, Unexplained
9
Describe your experience with Fertility Specialists of Texas.
They recently moved from their Grapevine location to a new building in Southlake. It is easy to find after your first visit. It is well kept and has several consult rooms to provide you with privacy. They keep water, tea, and coffee in the waiting area.
During treatment, did you feel like you were treated like a number or a human?
Dr Patel and his staff are very caring and go out of their way to help you. He's honest about expectations and helps you think through all your options. It's as though he's on your fertility journey with you and truly cares about his patients fertility success and the losses they go through.
Describe your experience with the nursing staff.
The nurses at the Southlake location are very professional and compassionate.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
How was your experience with Satin Patel?
Dr. Satin Patel is very professional and well mannered. He makes you feel comfortable during exams. He meets with each of his patients to discuss test results and fertility options. He comes off as very genuine and caring as he explains your situation. He's very well informed and willing to help you through your decision process and treatments.
What one piece of advice would you give a prospective patient of Satin Patel?
Insist on a vitamin D deficiency test and make sure to leave with a written prescription note or have them submit it to your pharmacy while you are there. Also, ask questions to inform yourself or alleviate some of the worry.
Describe the protocols Satin Patel used in your cycles and their degree of success.
Egg Retrieval- Menopur, Follistim, Ganirelix, Leuprolide, Azythromycin FETs- estrogen pills, estrogen patches, delestrogen, progesterone, Azythromycin, aspirin, lovenox The extra estrogen to thicken my lining the lovenox because of repeated miscarriages
Describe the costs associated with your care under Satin Patel.
$14,000 for retrieval and one fet, every fet after that was a bit under $4,000 Additional genetic screening and services were available and totaled about $24,000
9
Doctor
Satin Patel
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Fertility Specialists of Texas
Grapevine
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
35 - 37
Treated
2014 - 2016
Success with this Doc
No
Treatment
2 IUI, 4 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor, Poor Egg Quality
7
[Fert Specialists of TX] Strengths - Great practice with talented doctors and nurses. Top notch equipment and lab. Weaknesses - too many patients resulting in less personalized care...[nURSE] Very organized, Smart, and knows her stuff. She was an active contributor of my care during my cycle. I sometimes only saw the doctor when the doctor was doing transfers or retrievals....Overall a ... pleasant practice but I believe they see too many patients resulting in less attention per patient.
+ Read more
Age
35 - 37
Treated
2014 - 2016
Success with this Doc
No
Race
Other
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IUI, 4 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor, Poor Egg Quality
7
Describe your experience with Fertility Specialists of Texas.
Strengths - Great practice with talented doctors and nurses. Top notch equipment and lab. Weaknesses - too many patients resulting in less personalized care
During treatment, did you feel like you were treated like a number or a human?
I didn’t see him a lot and felt he wasn't an active part of my care.
Describe your experience with your nurse.
Very organized, Smart, and knows her stuff. She was an active contributor of my care during my cycle. I sometimes only saw the doctor when the doctor was doing transfers or retrievals.
How was your experience with Satin Patel?
Very smart doctor. Great bedside manner but sees too many patients at a time. His travels were sometimes in the middle of a cycle causing me to see other doctors and nurses that were unfamiliar with my care. Overall a good doctor and pleasant practice but I believe they see too many patients resulting in less attention per patient.
What one piece of advice would you give a prospective patient of Satin Patel?
Ask questions and don't be afraid to ask for a meeting with him if you don't see him at an appt. He will call you back sometimes at home to make sure all your questions are answered.
Describe the protocols Satin Patel used in your cycles and their degree of success.
Birth Control, Follistim 300 and Menopur 300 and Ganirelix. Trigger with Ovidrel then Progesterone in Oil
Describe the costs associated with your care under Satin Patel.
My insurance covered most IVF procedures at 100%. Policy is out of Maryland. IVF limit $15,000 meds $5,000.
7
Doctor
Satin Patel
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Fertility Specialists of Texas
Grapevine
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
?
Treatment
Fertility Medications
Diagnosis
Male Factor, PCOS, Tubal Blockage
10
The nursing staff [at Fertility Specialists of Texas] are kind of funny and friendly they answer all questions and never seem bothered if they don't rush you I felt like they really cared and genuinely want the best outcome for you... The clinic is very clean and comfortable the weights are not long they are sure to include your partner in every stop
+ Read more
Age
Treated
Success with this Doc
?
Race
Latino
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
Fertility Medications
Diagnosis
Male Factor, PCOS, Tubal Blockage
10
Describe your experience with Fertility Specialists of Texas.
The clinic is very clean and comfortable the weights are not long they are sure to include your partner in every stop
During treatment, did you feel like you were treated like a number or a human?
I felt treated like a human because I never felt like he rushed our appointments. I felt like he remembered us and answered any questions we needed
Describe your experience with the nursing staff.
The nursing staff are kind of funny and friendly they answer all questions and never seem bothered if they don't rush you I felt like they really cared and genuinely want the best outcome for you
How was your experience with Satin Patel?
Dr. Pito was very kind and approachable I never felt intimidated I always felt like I could be open with him and ask any questions that came to mind. He goes into great detail about procedures and options and make sure they are well educated and well informed for the decision-making process
What one piece of advice would you give a prospective patient of Satin Patel?
Don't be afraid to ask plenty of questions for voice any concerns
Describe the protocols Satin Patel used in your cycles and their degree of success.
Dr. Patel perform several screening lab work to determine my husband and my unique situation and the best form of treatment he went over all of the lab work in great detail and explain the best course of action
Describe the costs associated with your care under Satin Patel.
Each visit with the specialist co-pay and the HSG and Celine so now we're from my deductible
10
Doctor
Satin Patel
Communication
Trustworthiness
Compassion
Adaptability
10
Clinic
Fertility Specialists of Texas
Grapevine
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
38
Treated
2016
Success with this Doc
?
Treatment
1 Egg Freezing, IVF, Surrogacy
Diagnosis
9
[Fert Specialists of TX - G'vine] Everything from egg retrieval to transfer to surrogate was 21,000...Right before my egg retrieval they couldn't find my SO paperwork allowing his sperm to be freezed....They called me everyday to inform me of my bloodwork. Answered any questions I had....Everything was very smooth. They walked us through the process....From the first time I saw Dr. Patel he took his time with us and did not make us feel rushed. He took time with our surrogate and when we had a miscarriage he stayed positive and explained what we should do next.
+ Read more
Age
38
Treated
2016
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Egg Freezing, IVF, Surrogacy
Diagnosis
9
Describe your experience with Fertility Specialists of Texas.
I do not have any negatives
During treatment, did you feel like you were treated like a number or a human?
Like a human because he took time to explain things and didn't feel rushed
Describe your experience with your nurse.
They called me everyday to inform me of my bloodwork. Answered any questions I had.
What specific things went wrong at this clinic?
  • Lost paperwork
How was your experience with Satin Patel?
From the first time I saw Dr. Patel he took his time with us and did not make us feel rushed. He took time with our surrogate and when we had a miscarriage he stayed positive and explained what we should do next.
What one piece of advice would you give a prospective patient of Satin Patel?
Everything was very smooth. They walked us through the process.
Describe the protocols Satin Patel used in your cycles and their degree of success.
I don't remember exactly. I was on menpur and gonal f for two weeks.
Describe the costs associated with your care under Satin Patel.
Everything from egg retrieval to transfer to surrogate was 21,000
8
Doctor
Satin Patel
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Fertility Specialists of Texas
Grapevine
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
– Read less
6
Age
Treated
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve, Unexplained
6
Strength [of Fertility Specialists of Texas, Grapevine] is the technology; weakness is ancillary staff.... Ancillary staff distant, non-empathetic... My nurse is fantastic; the billing department is another story. They called and said I had 9 days to pay $22,000. ... I was never told the name of the protocol used but for the next round of treatment I know it is an alternative protocol utilizing HGH.
+ Read more
Age
Treated
Success with this Doc
Yes
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve, Unexplained
6
Describe your experience with Fertility Specialists of Texas.
Strength is the technology; weakness is ancillary staff.
During treatment, did you feel like you were treated like a number or a human?
Ancillary staff distant, non-empathetic
Describe your experience with your nurse.
My nurse is fantastic; the billing department is another story. They called and said I had 9 days to pay $22,000. To me that is ridiculous.
How was your experience with Satin Patel?
He was unable to perform my retrieval due to vacation and prior arrangements. I was not anticipating only seeing him twice today out of all my appointments. He is extremely knowledgeable and confident, however due to the expansion and volume of patients I felt like a dollar sign.
What one piece of advice would you give a prospective patient of Satin Patel?
Be aware he will NOT be there for all appointments.
Describe the protocols Satin Patel used in your cycles and their degree of success.
I was never told the name of the protocol used but for the next round of treatment I know it is an alternative protocol utilizing HGH.
Describe the costs associated with your care under Satin Patel.
$22,000
6
Doctor
Satin Patel
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Fertility Specialists of Texas
Grapevine
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less