Florida Fertility Institute

Available Resources

Genetic counseling: OfferedAcupuncture is not offered: Not OfferedMental health counseling is not offered: Not OfferedNutrition counseling: OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication: OfferedProviding backup medication: Offered
Clewarwater
2454 McMullen Booth Road
Clewarwater, FL 33759
772-796-7705
Tampa
4726 N Habana Avenue
Tampa, FL 33614
813-993-9166
On a scale from 0-10, how likely are you to recommend Florida Fertility Institute to a friend?
Strongly recommend: 7Neutral: 3Don't recommend: 28
12 assessments
  • 58% Strongly recommend (9-10)
  • 25% Neutral (7-8)
  • 17% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
143
Annual Cycles National Avg.
344
8.4
Average Doctor Score
2 doctors
12 assessments
8
Age
27
Treated
2016
Success with this Doc
No
Treatment
2 IUI, 1 IVF
Diagnosis
Endometriosis, Unexplained
8
[At Florida Fertility Institute] You almost always stick to your scheduled appointment, so your time is not wasted.... [For monitoring appointments] I could choose a time within a specific time range.... One time they forgot to call me with how many embryos were frozen.... He gave me realistic answers without making me feel like anything was a guaranteed success. I was told that my chances we're always 47% chance of success with either a fresh or frozen cycle. He said my endometriosis is not what is causing infertility with research he did himself to backup his thoughts.
+ Read more
Age
27
Treated
2016
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI, 1 IVF
Diagnosis
Endometriosis, Unexplained
8
Describe your experience with Florida Fertility Institute.
You almost always stick to your scheduled appointment, so your time is not wasted.
During treatment, did you feel like you were treated like a number or a human?
My treatment seemed specific to my needs.
Describe your experience with your nurse.
They struggled with taking my blood but otherwise I had no issues.
What specific things went wrong at this clinic?
  • Failed to call with results
How was your experience with Edward Zbella?
I had no issues. He gave me realistic answers without making me feel like anything was a guaranteed success. I was told that my chances we're always 47% chance of success with either a fresh or frozen cycle. He said my endometriosis is not what is causing infertility with research he did himself to backup his thoughts.
What one piece of advice would you give a prospective patient of Edward Zbella?
He does not tell you things to make you feel good. He gives you realistic advice without false hope, which I liked.
Describe the protocols Edward Zbella used in your cycles and their degree of success.
Menopur Follistim Lupron Trigger Shot
Describe your experience with your monitoring appointments.
I could choose a time within a specific time range.
Describe the costs associated with your care under Edward Zbella.
That depends on what my insurance covers and what it doesn't.
8
Doctor
Edward Zbella
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Florida Fertility Institute
Clewarwater
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
31 - 32
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
2 IUI
Diagnosis
PCOS
10
Hours of the clinic [Florida Fertility Institute] are very specific. I had a flexible schedule so I was able to fit everything in my schedule but it could be difficult for others depending on their work schedule...[Nurse] Mandy was prompt in calling me back about blood levels and which medicine I should take or if I needed to change the dosage. She seemed to care about how I felt and very supportive. When I hyper-stimulated she made sure I was able to get into the office to see the doctors and get the answers I wanted/needed.
+ Read more
Age
31 - 32
Treated
2015 - 2016
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
PCOS
10
Describe your experience with Florida Fertility Institute.
Hours of the clinic are very specific. I had a flexible schedule so I was able to fit everything in my schedule but it could be difficult for others depending on their work schedule.
During treatment, did you feel like you were treated like a number or a human?
Dr. Sanchez sat down on several occasions and explained exactly what was going on and what to expect. He was genuine and seemed to care about me and my husband.
Describe your experience with your nurse.
Mandy was prompt in calling me back about blood levels and which medicine I should take or if I needed to change the dosage. She seemed to care about how I felt and very supportive. When I hyperstimulated she made sure I was able to get into the office to see the doctors and get the answers I wanted/needed.
How was your experience with Mark Sanchez?
Dr. Sanchez explained to my husband exactly how the IUI process worked and drew us a very nice picture of the time table of when to take certain injections, when the IUI would be done or not done if I was not responding correctly. Before the IUI, he explained different scenarios about an IUI and how the medicine could affect my body. After the IUI, I hyperstimulated, when I met with him, he was understanding and sympathetic but positive and made me feel better about the diagnosis.
What one piece of advice would you give a prospective patient of Mark Sanchez?
Don't be afraid to ask questions. He is happy to make sure that you understand exactly what is going on.
Describe the protocols Mark Sanchez used in your cycles and their degree of success.
First round we used a combination of Follistim and Menopur. I don't ovulate on my own so they were really trying to get my system working. My body responded very quickly and so I stopped taking the Follistim. First round didn't work. Second round, we started on a low dose of Follistim only. My body was responding but levels were not as high as they should be so the dosage of Follistim was raised. Second round worked:)
Describe the costs associated with your care under Mark Sanchez.
My insurance does not cover fertility treatments, so I had to pay it all out of pocket. My insurance did cover part of the fertility medication. I did not compare the cost of IUI to other clinics but I thought that it was reasonable for fertility treatments.
10
Doctor
Mark Sanchez
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Florida Fertility Institute
Tampa
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
43
Treated
2016
Success with this Doc
Yes
Treatment
1 IUI, 1 IVF, 1 Embryo Freezing (cancer)
Diagnosis
Poor Egg Quality
10
The clinic itself [Florida Fertility Institute] is immaculate, very aesthetically-pleasing and comfortable, the people from the business office that explain payment options were very astute, all of our nurses was very communicative and easy to reach if we had an after-hours concern... The only miscommunication we had was not being aware that there was a 3% charge for using a credit card
+ Read more
Age
43
Treated
2016
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI, 1 IVF, 1 Embryo Freezing (cancer)
Diagnosis
Poor Egg Quality
10
Describe your experience with Florida Fertility Institute.
The only weakness I can think of was the miscommunication about the fee for using a credit card. The clinic itself is immaculate, very aesthetically-pleasing and comfortable, the people from the business office that explain payment options were very astute, all of our nurses was very communicative and easy to reach if we had an after-hours concern - which happened a lot. It was a wonderful experience and we would not hesitate to repeat it.
During treatment, did you feel like you were treated like a number or a human?
Mark Sanchez's bedside manner was warm and compassionate, very empathetic and understanding of how draining the process was in every way. He managed expectations clearly and concisely and was always very honest, but still treated us with kid gloves. He gave precise instructions on how to behave, what to avoid, and what to expect either way. He has a very kind and calm demeanor and legitimate concern for his patients. We could not have been in better hands.
Describe your experience with the nursing staff.
All of my communications with the nurses were excellent to my recollection. The only miscommunication we had was not being aware that there was a 3% charge for using a credit card, which is significant when the payments are as large as they are; however, that is more of an administrative error. As far as the care from the nurses, everything was excellent.
How was your experience with Mark Sanchez?
As previously indicated, he managed our expectations like a professional, warning us of potential risks, guiding us through best practices, and always answering every question with sincerity. On our first transfer, the embryos did not latch, which could've have happened for a number of reasons (they were too weak, my wife was more active than she should've been...who knows), and Dr. Sanchez prepared us for the possibility that despite all of the injections, all of the hormones, all of the financial obligation, all of the stress, that there is a chance that pregnancy may not occur. It is devastating receiving that phone call. Yet, in Dr. Sanchez's hands, we always felt reassured. When he performed the transfer of our frozen embryo, he seemed as emotionally invested in our success as we were. There was a moment before the transfer that I remember specifically, where he nodded his head and closed his eyes for a moment (possibly to pray, or meditate, or just get in the proper headspace), and witnessing this put a strange calm over me. Lo and behold, our baby was born beautiful, healthy, and perfect. We can never thank Dr. Sanchez enough, and only hope someday we can afford to see him again to give our child a sibling. We trust him without question.
What one piece of advice would you give a prospective patient of Mark Sanchez?
Listen to him attentively, trust his counsel, and follow his instructions meticulously.
Describe the protocols Mark Sanchez used in your cycles and their degree of success.
We went three rounds: The first was IUI; although there was a number of hormone injections and medicines involved, the second was a two embryo transfer, and the third was the frozen embryo transfer that we cryogenically preserved from the first egg retrieval and insemination. I cannot recall the names of the medications/injections right now; although, we researched them intensively at the time. There were also dietary requirements, like extra Folic Acid, and added Estrogen.
Describe the costs associated with your care under Mark Sanchez.
All three attempts including all injections for all three times, all visits, egg retrieval, IUI, two embryo transfers, cryo freezing the embryo, and everything else fell below $30,000 I think. Important to remember that just one round of injections was around $7,500, I think...so, all in all, it was what we expected. Possibly less. I am ballparking.
10
Doctor
Mark Sanchez
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Florida Fertility Institute
Tampa
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
33
Treated
2015
Success with this Doc
No
Treatment
4 IUI
Diagnosis
Other
10
The office [Florida Fertility Institute] was always up front about the charges and fees. I never felt unaware. They even had the medication cheaper in office than I could find at any pharmacy in my area.... The nursing staff and IUI staff were all very nice and informative. When I had questions they always responded very quickly. I could email in the morning and would have a response before lunch.
+ Read more
Age
33
Treated
2015
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI
Diagnosis
Other
10
Describe your experience with Florida Fertility Institute.
Without a doubt I would recommend this clinic to anyone. I also had a Hystosalpingogram there by Dr. Zbella and he as well was kind. The only negative is that they do not have an office closer to me. It was a 45 minutes drive each way and that was with good traffic.
During treatment, did you feel like you were treated like a number or a human?
Dr. Sanchez and his staff were all polite and kind. At the first appointment he just sat down with my husband and I after reviewing our medical records and talked to us. He told us he was going to do everything he could to help. He said he can't guarantee a child, but he would do everything he could. He also talked to us about emotional health and how much of a toll the already two losses were. He was very kind and never made us feel rushed.
Describe your experience with your nurse.
The nursing staff and IUI staff were all very nice and informative. When I had questions they always responded very quickly. I could email in the morning and would have a response before lunch.
How was your experience with Mark Sanchez?
Dr. Sanchez was kind and professional. He took his time and explained all processes and procedures. He never promised to fix our problems and he never made me feel bad for being overweight. He never made us feel rushed. He made sure both my husband and I understood all processes.
What one piece of advice would you give a prospective patient of Mark Sanchez?
Be honest, he listens very well and takes your thoughts and opinions into consideration.
Describe the protocols Mark Sanchez used in your cycles and their degree of success.
We did 4 rounds of IUI. I had to take Clomid and another prescription I can't remember the name of. My insurance did not cover the ultrasound prior to the IUI or the IUI or the medication and his office was very upfront with us about the charges.
Describe the costs associated with your care under Mark Sanchez.
The office was always up front about the charges and fees. I never felt unaware. They even had the medication cheaper in office than I could find at any pharmacy in my area.
10
Doctor
Mark Sanchez
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Florida Fertility Institute
Tampa
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
0
Age
37 - 38
Treated
2015 - 2016
Success with this Doc
No
Treatment
10 IUI, 1 IVF, Donor Sperm
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve, Male Factor, Other
0
After 3 years of treatments w/ this office [FL Fert Inst] I learned that I was diagnosed with DOR (diminished ovarian reserve) ONLY by reading through my records which were mailed to another clinic....I was beginning to feel like this clinic did not care about my outcome but only wanted my money as well as insurance payment after my 3rd loss. I have wasted over 35K with this clinic only to find out that I needed either donor eggs or donor embryo's...You could schedule any time that was convenient for you....
+ Read more
Age
37 - 38
Treated
2015 - 2016
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 4 Docs
Treatment
10 IUI, 1 IVF, Donor Sperm
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve, Male Factor, Other
0
Describe your experience with Florida Fertility Institute.
After 3 years of treatments w/ this office I learned that I was diagnosed with DOR (diminished ovarian reserve) ONLY by reading through my records which were mailed to another clinic. This dx was given in 2016. I would have not continued with treatment using my own eggs @ this point. Further after 4 RE's I learned that being a carrier for Fragile X increases my chances of DOR, Miscarriage and poor embryos/egg quality. I was beginning to feel like this clinic did not care about my outcome but only wanted my money as well as insurance payment after my 3rd loss. I have wasted over 35K with this clinic only to find out that I needed either donor eggs or donor embryo's.
During treatment, did you feel like you were treated like a number or a human?
I do not feel like they cared about me as a person.
What specific things went wrong at this clinic?
  • Failed to order appropriate test
  • Provided conflicting information
  • Failed to convey critical information
How was your experience with Mark Sanchez?
After 3 years of treatments w/ this office I learned that I was diagnosed with DOR (diminished ovarian reserve) ONLY by reading through my records which were mailed to another clinic. This dx was given in 2016. I would have not continued with treatment using my own eggs @ this point. Further after 4 RE's I learned that being a carrier for Fragile X increases my chances of DOR, Miscarriage and poor embryos/egg quality. I was beginning to feel like this clinic did not care about my outcome but only wanted my money as well as insurance payment after my 3rd loss. I have wasted over 35K with this clinic only to find out that I needed either donor eggs or donor embryo's.
What one piece of advice would you give a prospective patient of Mark Sanchez?
Demand testing, demand to be able to review your chart and be your own advocate. More importantly, go find ANOTHER clinic.
Describe the protocols Mark Sanchez used in your cycles and their degree of success.
10 IUIs w/ either clomid or injectable medications. Antagonist IVF protocol 1 chemical, 1 MC of twins & 1 MC of a singleton
Describe your experience with your monitoring appointments.
You could schedule any time that was convenient for you.
Describe the costs associated with your care under Mark Sanchez.
over 35k
0
Doctor
Mark Sanchez
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
Florida Fertility Institute
Tampa
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF
Diagnosis
Tubal Blockage
10
The costs [at Florida Fertility Institute] were very clearly stated for each step of the process. There were no surprise fees at any point (which of course is a huge fear with something as expensive and involved as IVF)...I was pleasantly surprised by the kindness and compassion demonstrated by everyone here. I was so happy with this clinic that I drove down there (over an hour and a half one way) every other morning before work for my monitoring during my retrieval cycle and didn't even consider switching to a closer clinic at any point.
+ Read more
Age
Treated
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IUI, 1 IVF
Diagnosis
Tubal Blockage
10
Describe your experience with Florida Fertility Institute.
All of the staff members were wonderful, I felt that the dr listened to my concerns and explained very clearly what was going on and when I was stressing myself out unnecessarily, and I wouldn't hesitate to recommend my best friend of anyone else to this clinic. After dealing with an OB/Gyn at the beginning of my infertility journey who was not sympathetic, understanding, or compassionate, I was pleasantly surprised by the kindness and compassion demonstrated by everyone here. I was so happy with this clinic that I drove down there (over an hour and a half one way) every other morning before work for my monitoring during my retrieval cycle and didn't even consider switching to a closer clinic at any point.
Describe your experience with your nurse.
Every member of the nursing staff I interacted with was wonderful, whether I was calling them in a panic or arriving at 7 am for blood work. They made an extremely stressful process much more positive and made me feel confident every step of the way that they not only knew what they were doing, but that they were personally invested in a positive outcome.
How was your experience with Mark Sanchez?
Dr Sanchez was willing to meet with me to discuss any of my concerns at any step in the process. He was candid about the situation, kept expectations reasonable, and was quick to tell me when I was stressing out unnecessarily which was exactly what I needed to hear!
What one piece of advice would you give a prospective patient of Mark Sanchez?
Don't expect him to coddle you, he'll tell you the truth about what's going on and what to expect with your particular situation.
Describe the protocols Mark Sanchez used in your cycles and their degree of success.
Dr Sanchez started with the typical HSG and blood work, which revealed a tubal blockage. In light of appearing to have one open tube, he recommended IUI with clomid. Following two failed IUIs I sat down with him again to discuss options and decided, with his candid input, to pursue IVF which resulted in five day 5 cryopreserved embryos. Our first transfer (two embryos) resulted in a singleton pregnancy (still in progress).
Describe the costs associated with your care under Mark Sanchez.
The costs were very clearly stated for each step of the process. There were no surprise fees at any point (which of course is a huge fear with something as expensive and involved as IVF).
10
Doctor
Mark Sanchez
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Florida Fertility Institute
Tampa
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
Treated
Success with this Doc
No
Treatment
1 IUI, Donor Sperm
Diagnosis
Diminished Ovarian Reserve
8
There was an initial consultation charge of about $200 [at Florida Fertility Institute] then a flat fee for the remainder of treatment, not including medications, of $10,750 plus $500 fee since I financed some of it. After two cycles, one cancelled due to poor performance and the second converted to IUI again because of poor response I was able to request a refund of my unused funds, $8949. Or that could have been used towards a different course of treatment...He recommended either donor eggs, which they can do, or donor embryos, which would require me to go elsewhere.... They do most of their procedures and tests in house so are able to get you test results within the same day. You have to take checks because there is a fee for any card transactions.
+ Read more
Age
Treated
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI, Donor Sperm
Diagnosis
Diminished Ovarian Reserve
8
Describe your experience with Florida Fertility Institute.
The clinic overall was very well organized. Everyone was very nice. They do most of their procedures and tests in house so are able to get you test results within the same day. You have to take checks because there is a fee for any card transactions. Although they mention a billing department if you have any questions about payments or your account t you must call the front desk and request to talk to Vanessa. It's the only way to get ahold of her and she is the only one with the information.
During treatment, did you feel like you were treated like a number or a human?
He was always very pleasant and personable. He was also up front in discussion about my potential chances. Although he said that my low AMH may mean it would not be successful he understood me wanting to at least try a cycle before considering donor eggs.
Describe your experience with your nurse.
They were all very nice and supportive. I had to ask specific questions though because they often glossed over steps or went through things very quickly. They did provide links to online resources.
How was your experience with Mark Sanchez?
He was always very nice, but sometimes felt a little condescending. He gave mostly overviews and left specifics of treatment to the IVF coordinater and finances to the billing department. He was completely open and supportive of my decision to be a single mother by choice. Overall the experience with him was positive.
What one piece of advice would you give a prospective patient of Mark Sanchez?
Make sure to write down specific questions. He tents to give broad strokes of information so I sometimes felt unsure about each individual step.
Describe the protocols Mark Sanchez used in your cycles and their degree of success.
Since I had low AMH he recommended we go straight to IVF. My medications were pretty aggressive, meopur and follistim. The first cycle was cancelled due to poor response. For the second cycle we added human growth hormone prior to and overlapping with the stim medicines. When the five day ultrasound showed poor response again we converted to IUI and triggered for the one mature follicle. Since that try was not successful he recommended either donor eggs, which they can do, or donor embryos, which would require me to go elsewhere.
Describe the costs associated with your care under Mark Sanchez.
There was an initial consultation charge of about $200 then a flat fee for the remainder of treatment, not including medications, of $10,750 plus $500 fee since I financed some of it. After two cycles, one cancelled due to poor performance and the second converted to IUI again because of poor response I was able to request a refund of my unused funds, $8949. Or that could have been used towards a different course of treatment.
8
Doctor
Mark Sanchez
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Florida Fertility Institute
Tampa
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
28
Treated
2016
Success with this Doc
?
Treatment
1 Fertility Medications
Diagnosis
Male Factor, PCOS, Other
10
Mandy [nurse at Florida Fertility Institute] has been amazing. Just like Dr. Sanchez, she has been welcoming from day one. Any and all questions that we have had, she has been more than happy to help with. Phone calls have all been returned same day...The clinic is very warm and welcoming. There has always been a smiling face to greet us as we walk in as well as leaving...They have been wonderful and understanding with collecting funds and making sure that all that we need is covered under the current visit cost so there are no extra fees.
+ Read more
Age
28
Treated
2016
Success with this Doc
?
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 Fertility Medications
Diagnosis
Male Factor, PCOS, Other
10
Describe your experience with Florida Fertility Institute.
The clinic is very warm and welcoming. There has always been a smiling face to greet us as we walk in as well as leaving.
During treatment, did you feel like you were treated like a number or a human?
Dr. Sanchez was amazing from the moment he walked into the consultation room. He was very much so about talking with us instead of to us.
Describe your experience with your nurse.
Mandy has been amazing. Just like Dr. Sanchez, she has been welcoming from day one. Any and all questions that we have had, she has been more than happy to help with. Phone calls have all been returned same day.
How was your experience with Mark Sanchez?
Dr. Sanchez was very compassionate yet straightforward when it came to discussing our options and next steps. He told us that he was willing to try if we were, which meant the world to us. He made sure to keep checking with us while we were talking to make sure he wasn't moving too fast and that we understood everything he was going over. He had a sense of humor that made us feel right at home while speaking.
What one piece of advice would you give a prospective patient of Mark Sanchez?
Go in with an open mind. He has your best interest at heart, trust the process.
Describe the protocols Mark Sanchez used in your cycles and their degree of success.
Currently, my husband is on pregnyl injections and clomid to try and correct a male infertility issue to see if we are able to move forward.
Describe the costs associated with your care under Mark Sanchez.
Since we are not covered under our insurance for fertility, everything has been out of pocket. They have been wonderful and understanding with collecting funds and making sure that all that we need is covered under the current visit cost so there are no extra fees.
10
Doctor
Mark Sanchez
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Florida Fertility Institute
Tampa
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
32 - 34
Treated
2014 - 2016
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF, 1 Egg Freezing
Diagnosis
Male Factor
10
Florida Fertility Institute is an amazing group. Every one treats you with compassion and is extremely knowledgeable in their field...Dr. Sanchez and his staff were compassionate and listened/answered all our questions and understood all our needs. They celebrated all our triumphs with us and were genuinely invested in our future family...
+ Read more
Age
32 - 34
Treated
2014 - 2016
Success with this Doc
Yes
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Accountant
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI, 1 IVF, 1 Egg Freezing
Diagnosis
Male Factor
10
Describe your experience with Florida Fertility Institute.
Florida Fertility Institute is an amazing group. Every one treats you with compassion and is extremely knowledgeable in their field.
During treatment, did you feel like you were treated like a number or a human?
Dr. Sanchez and his staff were compassionate and listened/answered all our questions and understood all our needs. They celebrated all our triumphs with us and were genuinely invested in our future family.
How was your experience with Mark Sanchez?
Dr. Sanchez is compassionate and extremely knowledgeable. He earned my complete trust through his amazing work and understanding of our needs. For example, we were trying IUI and were unsuccessful. Dr. Sanchez reviewed our file and didn't let us waste more time or money continuing down an unsuccessful path. It was worth trying initially but when it was clear to him adjustments were needed he acted. Without prompt from us he worked up another game plan and shortly after we were pregnant. It was the compassion and dedication to our success that impressed us. You aren't getting doctors with photocopied action plans when you go to Florida Fertility Institute. The doctors and the PA, Andrea, give your unique situation customized treatment from start to finish.
What one piece of advice would you give a prospective patient of Mark Sanchez?
Trust Dr. Sanchez with all your fertility needs. He will not disappoint.
Describe the costs associated with your care under Mark Sanchez.
$15-20,000.00
10
Doctor
Mark Sanchez
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Florida Fertility Institute
Tampa
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
38
Treated
2015
Success with this Doc
Yes
Treatment
3 IUI, 3 IVF
Diagnosis
Male Factor, Poor Egg Quality
7
[ Florida Fertility Institute] Answered all questions asked but weren’t always great with responding to questions, especially off hours or lunch hours. The nursing staff that did blood draws, sonograms, etc were great....I had a cancelled cycle and getting the information on details, and a follow up appointment, was not easy to obtain and took way too long to schedule. (And was actually rescheduled after we were already in the office).
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Age
38
Treated
2015
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 3 IVF
Diagnosis
Male Factor, Poor Egg Quality
7
Describe your experience with Florida Fertility Institute.
Dr Sanchez is great but I was not a fan of Dr Zbella. His bedside manor was not great. Luckily, I didn’t have to deal with him much. Overall the clinic is good. They have dedicated IVF staff who I mostly dealt with. They were knowledgeable even if not always accessible.
During treatment, did you feel like you were treated like a number or a human?
He has a great bedside manor. Remembered previous visits and items we’d discussed. He would joke with us and made me feel very comfortable.
Describe your experience with your nurse.
Answered all questions asked but weren’t always great with responding to questions, especially off hours or lunch hours. The nursing staff that did blood draws, sonograms, etc were great.
What specific things went wrong at this clinic?
  • Failed to convey critical information
How was your experience with Mark Sanchez?
He is very knowledgeable and straightforward, but also personable and connects with his patients. My husband and I both liked him and felt comfortable going there for our procedures. Our senses of humor also matched well.
What one piece of advice would you give a prospective patient of Mark Sanchez?
Ask all of your questions. He will answer them. And he prepared for a joke which may or may not be funny. But he will think it is.
Describe the protocols Mark Sanchez used in your cycles and their degree of success.
We did a fairly standard IVF with ICSI protocol as our first and only successful round. The others were part of a study - the IVY study, which did not work for me.
Describe the costs associated with your care under Mark Sanchez.
I didn’t remember the exact costs but it was in the 13k range, not counting meds.
8
Doctor
Mark Sanchez
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Florida Fertility Institute
Tampa
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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3
Age
34
Treated
2015
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Male Factor
3
The clinic [Florida Fertility Inst- Tampa] is difficult to get a hold of. Treatment didn't feel very personalized.... Different nurses. Had to leave a lot of voicemails as no one was usually available to speak with. I had to do a lot of following up on my own. Andrea-the PA was available if needed.... Weaknesses-did not educate much at all on the procedure or the why's. Did not explain well why I was taking a medication. I felt like I had to ask to find out anything. The clinic shares an office/building with a weight management department. Strengths- Embryologist-Seth O'Gradney- kind, took the time to explain and talk through things re: male factor Gail-ultrasound tech Andrea-was a good resource
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Age
34
Treated
2015
Success with this Doc
No
Race
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IVF
Diagnosis
Male Factor
3
Describe your experience with Florida Fertility Institute.
Weaknesses-did not educate much at all on the procedure or the why's. Did not explain well why I was taking a medication. I felt like I had to ask to find out anything. The clinic shares an office/building with a weight management department. Strengths- Embryologist-Seth O'Gradney- kind, took the time to explain and talk through things re: male factor Gail-ultrasound tech Andrea-was a good resource
During treatment, did you feel like you were treated like a number or a human?
The clinic is difficult to get a hold of. Treatment didn't feel very personalized.
Describe your experience with the nursing staff.
Different nurses. Had to leave a lot of voicemails as no one was usually available to speak with. I had to do a lot of following up on my own. Andrea-the PA was available if needed.
What specific things went wrong at this clinic?
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Failed to convey critical information
How was your experience with Mark Sanchez?
Dr. Sanchez very strongly pushed ICSI-IVF for our Male Fertility. We did not feel like he addressed questions well. I was an IVF newbie and we were not educated well on IVF-ICSI or the possible risks or success/miscarriage possibilites.
Describe the protocols Mark Sanchez used in your cycles and their degree of success.
I believe a mini dose protocol was used for our case. Low eggs retrieved.
2
Doctor
Mark Sanchez
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
3
Clinic
Florida Fertility Institute
Tampa
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
38
Treated
2016
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
10
Charlie and Andrea [at FL Fert Inst - Clear] were the best. They called us to check in, they made sure we were comfortable and answered all of our questions. When Andrea said she would call - she called. That is so nice to have reliable people to speak with when going through a new process...Go to Dr. Zbella first before you try the other more advertised agencies...
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Age
38
Treated
2016
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
10
During treatment, did you feel like you were treated like a number or a human?
They were absolutely amazing. I had gone to 2 other RE Doctors and this practice was warm and the staff were simply amazing. They answered my questions, they called to check on me and they were patient with all of my questions and concerns.
Describe your experience with your nurse.
Charlie and Andrea were the best. They called us to check in, they made sure we were comfortable and answered all of our questions. When Andrea said she would call - she called. That is so nice to have reliable people to speak with when going through a new process.
How was your experience with Edward Zbella?
Dr. Zbella was just perfect. He was professional, took time to discuss our concerns and overall made my dream come true.
What one piece of advice would you give a prospective patient of Edward Zbella?
Go to Dr. Zbella first before you try the other more advertised agencies.
Describe the costs associated with your care under Edward Zbella.
23k
10
Doctor
Edward Zbella
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Florida Fertility Institute
Tampa
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less