Fort Worth Fertility

Available Resources

Genetic counseling: OfferedAcupuncture: OfferedMental health counseling: OfferedNutrition counseling: OfferedAdministration of shots: OfferedCoordinating at-home nursing: OfferedSelling medication is not offered: Not OfferedProviding backup medication: Offered
Fort Worth
1800 Mistletoe Blvd.
Fort Worth, TX 76104
817-348-8145
On a scale from 0-10, how likely are you to recommend Fort Worth Fertility to a friend?
Strongly recommend: 12Neutral: 39.3
15 assessments
  • 80% Strongly recommend (9-10)
  • 20% Neutral (7-8)
  • 0% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
512
Annual Cycles National Avg.
344
9.2
Average Doctor Score
1 doctor
15 assessments
10
Age
33
Treated
2016
Success with this Doc
Yes
Treatment
1 IUI
Diagnosis
Unexplained
10
Small clinic [Fort Worth Fertility] . They do see a lot of patients and at times run behind schedule. I like to think it is because they are being thorough with the patient they are seeing at that time. No surprise billing. Lab work done onsite often with same day results. Everyone is super nice...IUI was 975. Medication total was about 500.
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Age
33
Treated
2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI
Diagnosis
Unexplained
10
Describe your experience with Fort Worth Fertility.
Small clinic. They do see a lot of patients and at times run behind schedule. I like to think it is because they are being thorough with the patient they are seeing at that time. No surprise billing. Lab work done onsite often with same day results. Everyone is super nice.
During treatment, did you feel like you were treated like a number or a human?
Nurses and Dr Kaufmann referred to me by name. Asked about my family. Remembered personal details.
How was your experience with Robert Kaufmann?
Dr Kaufmann always took time to answer all of my questions. Very witty. He joked often with me and my husband to relieve tension. I will definitely miss him and his staff. Very sensitive to me after I had a chemical pregnancy before I started treatments but after my initial consult.
What one piece of advice would you give a prospective patient of Robert Kaufmann?
Have a list of questions when you go to see him so that everything gets covered.
Describe the protocols Robert Kaufmann used in your cycles and their degree of success.
I had a baseline ultrasound on day 3. Took 100mg Clomid days 3-7, 25mg of gonal f days 5-9. Had an ultrasound and blood work day 10. IUI day 13. 200mg prometrium from day 15 to 10 weeks of pregnancy. Blood work (beta hcg) day 27, repeat for beta 29, repeat beta 1 week. Ultrasound after 2 weeks ( almost 8 weeks) ultrasound at 10 weeks and released to my obgyn. Ob was kept informed after the first positive hcg. Nurse called with all blood work. Dr Kaufmann also called around 7pm after hours the day of my first positive hcg to congratulate me, tell me the next steps, and answer questions.
Describe the costs associated with your care under Robert Kaufmann.
IUI was 975. Medication total was about 500. (Clomid, hcg trigger shot, progesterone, gonal f)(gonal f and hcg were called in to a mail order pharmacy and overnighted for Saturday delivery, much cheaper than trying to purchase locally.) Bloodwork done in office around 15 each time. Ultrasounds were about 125. Initial consult was 125.
10
Doctor
Robert Kaufmann
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fort Worth Fertility
Fort Worth
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
29 - 30
Treated
2015 - 2016
Success with this Doc
No
Treatment
3 IUI
Diagnosis
Unexplained
7
The clinic [Fort Worth Fertility] is very nice and clean. You are in and out super quick if you are just there for lab work.... The nursing staff was not the most friendly group and I had a different nurse several times.... Approximately $1200 per IUI, not including the medications or trigger shots.... I have several large fibroids and I kept asking him if we needed to take care of them and he just kept saying that he didn't think they were affecting anything. I wanted to get a second opinion because I just felt like the fibroids were causing my infertility. I saw a different RE and it was decided in the first appointment that the fibroids could absolutely be affecting my fertility and taking all the blood supply from my uterus.
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Age
29 - 30
Treated
2015 - 2016
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI
Diagnosis
Unexplained
7
Describe your experience with Fort Worth Fertility.
The clinic is very nice and clean. You are in and out super quick if you are just there for lab work.
During treatment, did you feel like you were treated like a number or a human?
The staff was generally very personable, however there were times that I felt super rushed during my visits. There was also an instance in which Dr. Kaufmann instructed me to do timed intercourse when we had already decided to do IUI that cycle. I'm not sure if he got me mixed up with another patient or if he just forgot what our plan was.
Describe your experience with the nursing staff.
The nursing staff was not the most friendly group and I had a different nurse several times.
How was your experience with Robert Kaufmann?
Dr. Kaufmann is an extremely nice doctor and has excellent bedside manner. However, we tried 3 IUI's and then he recommended IVF. I have several large fibroids and I kept asking him if we needed to take care of them and he just kept saying that he didn't think they were affecting anything. I wanted to get a second opinion because I just felt like the fibroids were causing my infertility. I saw a different RE and it was decided in the first appointment that the fibroids could absolutely be affecting my fertility and taking all the blood supply from my uterus. I had a mini-laparotomy last week and will be resuming the TTC journey in about a month! So overall, he is nice, I'm just not sure he considers all options before recommending IVF.
What one piece of advice would you give a prospective patient of Robert Kaufmann?
Be your own advocate. Ask questions and do your own research!
Describe the protocols Robert Kaufmann used in your cycles and their degree of success.
I did 3 IUI's. All with clomid, trigger shot about 2 days before the insemination.
Describe the costs associated with your care under Robert Kaufmann.
Approximately $1200 per IUI, not including the medications or trigger shots.
7
Doctor
Robert Kaufmann
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Fort Worth Fertility
Fort Worth
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
31 - 31
Treated
2010 - 2010
Success with this Doc
Yes
Treatment
1 IUI
Diagnosis
PCOS
10
I was a patient with PCOS, hyper/hypo thyroidism, type 2 diabetic and overweight...There isn't a thing I'd change about our experience with him [Dr Kaufmann at Fort Worth Fertility]. Each time he saw me he didn't have look at my chart to remember me and my story, maybe he did that before walking through the door, but I was never the wiser.
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Age
31 - 31
Treated
2010 - 2010
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Operations
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
PCOS
10
Describe your experience with Fort Worth Fertility.
Very clean and clinical. The consultation room was filled with pictures and birth announcements of success stories, can be a little intimidating at first but gives you hope, we never saw this room again until we brought our twins back in to show the staff. The room for my husband had a recliner, sink, videos and magazines, not sure what I expected from this room but found it interesting nevertheless. The room used for our IUI was like all the others, but I remember after the procedure the staff left the room to me and my husband and turned down the lights and had soft music on. I know as clinical as that room was, it also was special and a little emotional/romantic in that moment and left me with a sweet memory. The most distracting thing was the phlebotomist at that time was pregnant and I was so emotional going through this process I just didn't like having a pregnant person drawing my blood because she was in the state I wanted so desperately to be in.
During treatment, did you feel like you were treated like a number or a human?
From the first consultation he From the first consultation he was warm, positive and empathetic. He told us that it wasn’t a matter of “if” just “when” we’d get pregnant. He shared his own family struggles with fertility and provided us with statistics of success rates along with laying out our potential path or paths to becoming parents. My husband and I left the first meeting confident that we were in the right hands with a healthy dose of witty banter to liven up the mood and ease our nerves.
How was your experience with Robert Kaufmann?
There isn't a thing I'd change about our experience with him. Each time he saw me he didn't have look at my chart to remember me and my story, maybe he did that before walking through the door, but I was never the wiser.
What one piece of advice would you give a prospective patient of Robert Kaufmann?
Have faith in the process and voice your concerns because he will listen to you. Have a good sense of humor, he can joke with the best but that doesn't take away from his professionalism nor his ability to understand when to be serious. I enjoy a warm bedside manner and he definitely delivered. Be compliant with his instructions to ensure optimal outcomes.
Describe the protocols Robert Kaufmann used in your cycles and their degree of success.
I was a patient with PCOS, hyper/hypo thyroidism, type 2 diabetic and overweight. We did one round of testing for blocked fallopian tubes and my husband had to provide a sample for count analysis it was determined that the infertility was my issue as suspected. I was already on metformin when I started with Dr. Kaufmann and for my first cycle we did a round of Clomid which I did not respond to as he wanted based on my follicle growth. I thought I'd have to wait a month for the next cycle but he just piggy-backed the next treatment on top. He ordered a round of injectables that were delivered to my door via the mail to self-administer for a week. I had follow-up visits to track the follicles during the week then he scheduled a trigger shot to release eggs and a coordinated IUI. After the IUI, I was put on progestrone for the first trimester. I returned to the office for scheduled bloodwork 2 weeks later and my hgh ranges came back positive in the pregnancy for multiples range. I was released from the his care after 10 or so weeks to my OBGYN and Perimaternal specialists. 37 weeks and 4 days after my IUI we welcomed full term boy/girl twins.
Describe the costs associated with your care under Robert Kaufmann.
Less than $2000 including medication. Worked with my insurance at the time and most was covered under insurance.
10
Doctor
Robert Kaufmann
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fort Worth Fertility
Fort Worth
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
Treated
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Anovulation, Tubal Blockage
9
It [Forth Worth Fertility] is very clean and has a nice atmosphere. I have had to wait a little bit for a couple of appointments but I also now they take their time with their patients and I appreciate that. Everyone is very respectful and friendly.... For each cycle we spent about $3,000...we had 4 of them...and plan on spending between $15,000-$20,000 during this IVF cycle.... they do a really good job at calling me back and making sure that whatever steps I need to do next are in line as far as meds and appointments go.
+ Read more
Age
Treated
Success with this Doc
?
Race
Other
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Anovulation, Tubal Blockage
9
Describe your experience with Fort Worth Fertility.
Like I said...I live in Midland and they do such a great job accommodating me. When I need to be in Forth Worth they always make sure I have an appointment and take care of me when I am there. It is very clean and has a nice atmosphere. I have had to wait a little bit for a couple of appointments but I also now they take their time with their patients and I appreciate that. Everyone is very respectful and friendly.
During treatment, did you feel like you were treated like a number or a human?
Dr. Kaufmann goes out of his way to make you feel comfortable and to make sure all your questions are answered all while making you laugh. He cares about his patients and frequently calls to check up on you even after business hours. He remember who I am and my husband and is always asking about our lives...not just the infertility part.
Describe your experience with your nurse.
I live in Midland so most of the monitoring I have done is with my clinic here and then I speak with the nurses in Fort Worth over the phone. It makes it a little more difficult but they do a really good job at calling me back and making sure that whatever steps I need to do next are in line as far as meds and appointments go.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
How was your experience with Robert Kaufmann?
I am so thankful for Dr. Kaufmann and the process that we have been going through with him. He is kind and compassionate always making you and your situation important. You are never short a laugh when you see or talk to him. I like that he tells you like it is but does it in a way that makes the good and bad news easy to take. This isn't an easy process to go through so having a doctor who cares about their patients and is very knowledgeable on all aspects is definitely a plus...we scored that with Dr. Kaufmann.
What one piece of advice would you give a prospective patient of Robert Kaufmann?
Just always be prepared with questions and some knowledge of the process you may be going through...I always make a list because without fail if I don't I forget what I am going to ask him.
Describe the protocols Robert Kaufmann used in your cycles and their degree of success.
Each cycle has been a little different because I didn't always have a successful reactions with the medications. My first cycle I did fermara with gonal-f and never showed much growth with my follicles. My second cycle I did clomid (3 rounds in a row) and had growth but never reached where they needed to be. Took a round of birth control to reset my system. 3rd round went back to fermara with the gonal-f (up my dosages of gonal-f for this round) had great follicles and then did trigger shot and a failed IUI. Decided that my tubes were the biggest issue and that IVF would be a better fit. He said that we we could do another IUI but our percentage of getting pregnant were very low. We opted to take little break and are now doing our IVF cycle.
Describe the costs associated with your care under Robert Kaufmann.
For each cycle we spent about $3,000...we had 4 of them...and plan on spending between $15,000-$20,000 during this IVF cycle.
9
Doctor
Robert Kaufmann
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Fort Worth Fertility
Fort Worth
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
Treated
Success with this Doc
?
Treatment
1 IVF
Diagnosis
Endometriosis
9
Nicole [a nurse at Fort Worth Fertility] was great and compassionate! She was very helpful and answered all of my questions sufficiently.... Initially, Dr. Kaufmann was worried that I may have diminished ovarian reserve, so he wanted to be more aggressive with the medications. I started stimulation taking 150 IU Menopur and 300 IU Follistim. After my first lab and ultrasound, Dr. K lowered the dosage of my follistim, as I was responding well to the medications. He continued to lower it to decrease my chances of OHSS. Additionally, he changed my trigger shot from Pregnyl to Lupron, due to overstimulation.
+ Read more
Age
Treated
Success with this Doc
?
Race
European, Latino
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Endometriosis
9
Describe your experience with Fort Worth Fertility.
Dr. Kaufmann and staff are helpful and compassionate. They walk you through and explain each step of the process. Dr. Kaufmann has great bedside manner and his nurses are very considerate of your time.
During treatment, did you feel like you were treated like a number or a human?
Dr. Kaufmann has an excellent way of helping each patient work toward their goal of starting a family. I always felt that Dr. Kaufmann cared about my husband and me, and we were never just "a number". When I received a negative pregnancy test, he called me at 9 pm to say he was so sorry for the news and that he would do everything possible to help us have a baby. Although I am not pregnant yet, I trust Dr. Kaufmann and his staff.
Describe your experience with your nurse.
Nicole was great and compassionate! She was very helpful and answered all of my questions sufficiently.
How was your experience with Robert Kaufmann?
Dr. Kaufmann has great bedside manner, and I have no doubt that he truly cares about his patients. Before coming to Dr. Kaufmann, I was seeing my OBGYN for fertility treatments, and I only actually saw my doctor at 1 visit out of 8. Dr. Kaufmann was not like this at all, and we saw him at every appointment. We didn't feel rushed to get in and get out, as Dr. Kaufmann took the time to answer all of our questions (which was many!) Dr. Kaufmann speaks from experience, as he and his wife also experienced infertility and has a great way of explaining each step of the process. My husband and I both think the world of him.
What one piece of advice would you give a prospective patient of Robert Kaufmann?
It does feel very overwhelming at the first consultation. You are moved to a few different rooms to discuss different options, financing, and also for the exam. However, I felt that each person that I came into contact with at the clinic was friendly and helpful. I would recommend to give yourself plenty of time to attend the first few appointments and make sure to ask questions.
Describe the protocols Robert Kaufmann used in your cycles and their degree of success.
Initially, Dr. Kaufmann was worried that I may have diminished ovarian reserve, so he wanted to be more aggressive with the medications. I started stimulation taking 150 IU Menopur and 300 IU Follistim. After my first lab and ultrasound, Dr. K lowered the dosage of my follistim, as I was responding well to the medications. He continued to lower it to decrease my chances of OHSS. Additionally, he changed my trigger shot from Pregnyl to Lupron, due to overstimulation.
Describe the costs associated with your care under Robert Kaufmann.
it was around $9700 for and IVF cycle without medication.
10
Doctor
Robert Kaufmann
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Fort Worth Fertility
Fort Worth
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
?
Treatment
1 IVF
Diagnosis
10
His staff [Fort Worth Fertility] has been so helpful and always answers my questions the same day and I never have to leave a voicemail. I am always able to talk with someone and get the answers I need... It’s hard to say a weakness because there just isn’t any. The clinics strengths are much more stronger than their weaknesses. Dr. Kaufmann and his staff are so helpful and make the journey of infertility so much easier.
+ Read more
Age
Treated
Success with this Doc
?
Race
Other
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
1 IVF
Diagnosis
10
Describe your experience with Fort Worth Fertility.
It’s hard to say a weakness because there just isn’t any. The clinics strengths are much more stronger than their weaknesses. Dr. Kaufmann and his staff are so helpful and make the journey of infertility so much easier. It’s nice to know that you have a doctor that you can trust, especially with your future babies.
During treatment, did you feel like you were treated like a number or a human?
Dr Kauffman is so down to earth and explains everything on a person basis
Describe your experience with your nurse.
His staff has been so helpful and always answers my questions the same day and I never have to leave a voicemail. I am always able to talk with someone and get the answers I need
How was your experience with Robert Kaufmann?
We had three unsuccessful embryo transfers with another doctor and we went to Dr. Kaufmann for a consultation and he has made us so hopeful for the future. He is making changes to our regimen and is willing to do whatever it takes to get us pregnant. We are so excited to do a transfer with Dr. Kaufmann!
What one piece of advice would you give a prospective patient of Robert Kaufmann?
Go to him! He is amazing and so down to earth!! He is understanding and so so helpful!
Describe the protocols Robert Kaufmann used in your cycles and their degree of success.
I will be starting an embryo Transfer with Dr. Kaufmann in the coming weeks. But we will be doing a natural killer cell blood test and a ERA test in the next couple of weeks and then will be doing an embryo Transfer after we get the results of these tests. He believes that finding out these results will help us determine why our last three embryo transfers have been unsuccessful. If these results come back normal than he believes that our embryos are genetically bad since we did not do genetic testing.
Describe the costs associated with your care under Robert Kaufmann.
I think that his costs were reasonable for fertility treatments. My insurance did not cover anything unfortunately. But dr Kaufman’s office were upfront about the costs from the beginning
10
Doctor
Robert Kaufmann
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fort Worth Fertility
Fort Worth
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
23 - 24
Treated
2015 - 2016
Success with this Doc
No
Treatment
2 IUI
Diagnosis
Unexplained
7
There were always protesters outside the clinic [Fort Worth Fertility]...they always made sure to keep the blinds closed to make sure we couldn’t see them and vice versa... I would suggest they give people a heads up if they have patients coming in....I was always greeted and treated fantastic...The doctor didn’t call me explaining the results or what we should do next. It was always a nurse leaving a message saying we got the results and it’s negative.
+ Read more
Age
23 - 24
Treated
2015 - 2016
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Investment Banker
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IUI
Diagnosis
Unexplained
7
Describe your experience with Fort Worth Fertility.
The protesters aren’t really something they can help I guess but it is very uncomfortable. I would suggest they give people a heads up if they have patients coming in. Maybe a call letting them know the protesters are there. They were there quit a few times at my appts
During treatment, did you feel like you were treated like a number or a human?
During the cycle he was fantastic. After we got our negative results he never called or returned by calls after each cycle
Describe your experience with the nursing staff.
I knew a nurse through a mutual friend so I was always greeted and treated fantastic not sure if that’s why but I felt like they all did such a great job. There were always protesters outside the clinic for some reason “science is against gods plan” signs and they always made sure to keep the blinds closed to make sure we couldn’t see them and vice versa
What specific things went wrong at this clinic?
  • Failed to call with results
How was your experience with Robert Kaufmann?
He was very comforting and made me feel at ease. Just very upset over the lack of communication after the treatments were done. I feel like because it didn’t work I was just tossed to the side and he was on to the next patient which makes me very hesitate to go back again.
What one piece of advice would you give a prospective patient of Robert Kaufmann?
Be comfortable with asking questions
Describe the protocols Robert Kaufmann used in your cycles and their degree of success.
We did 2 cycles of iui with 50 mg clomid. My eggs were monitored by sonogram throughout the cycles. We uses a trigger shot on both cycles as well to release my eggs. I had 4-5 eggs each cycle
Describe the costs associated with your care under Robert Kaufmann.
Each iui treatment cost us around $1800-2,300
7
Doctor
Robert Kaufmann
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Fort Worth Fertility
Fort Worth
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
30
Treated
2014
Success with this Doc
No
Treatment
1 IUI
Diagnosis
Diminished Ovarian Reserve, Male Factor, Unexplained
10
It’s [Fort Worth Fertility] a small lobby so if you have other kids I would not recommend bringing them. The staff was very friendly and professional. They kept chatter to a minimum for you privacy. The staff would lift you up and give you a positive vibe which is hard to maintain when your dealing with infertility.... They [nurses] were great and would answer along with calling back promptly if I had any questions or concerns.
+ Read more
Age
30
Treated
2014
Success with this Doc
No
Race
Latino
Income
$50K - $99K
Occupation
Sales Representative
Order & Number of Docs Seen
3rd of 4 Docs
Treatment
1 IUI
Diagnosis
Diminished Ovarian Reserve, Male Factor, Unexplained
10
Describe your experience with Fort Worth Fertility.
It’s a small lobby so if you have other kids I would not recommend bringing them. The staff was very friendly and professional. They kept chatter to a minimum for you privacy. The staff would lift you up and give you a positive vibe which is hard to maintain when your dealing with infertility.
During treatment, did you feel like you were treated like a number or a human?
Dr. Kauffman was very professional and would sit with you and pull out pictures to show exactly what was going on.
Describe your experience with the nursing staff.
They were great and would answer along with calling back promptly if I had any questions or concerns.
How was your experience with Robert Kaufmann?
De. Kaufmann was very professional and has a good atmosphere. He expressed his concerns clearly. I would go back to see him again. He is very knowledgeable in the field of fertility. He is prompt in seeing his patients and considerate of time. He also would drive to Abilene to see longer distance patients. Which helped me since I’m from San Angelo.
What one piece of advice would you give a prospective patient of Robert Kaufmann?
It’s expensive but I’m sure worth it with being in his care.
Describe the protocols Robert Kaufmann used in your cycles and their degree of success.
Dr. Kaufmann meet with us and explained what was going on. It started with my husband having a low sperm count but assured us the could get a good concentrated amount for the IUI I did shots in the beginning of the cycle with sonos to see how many follicles I had then on day 13 trigger shot next day went in and had the insemination done then proceeded wit progesterone the rest of the cycle. We did not get pregnant but only could afford one cycle at the time. But all went well for what it was.
Describe the costs associated with your care under Robert Kaufmann.
The cost of my round of IUI was 1300.00 with medication.
10
Doctor
Robert Kaufmann
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fort Worth Fertility
Fort Worth
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
27
Treated
2016
Success with this Doc
?
Treatment
2 IUI, 1 IVF
Diagnosis
Unexplained
10
Being a nurse in a fertility clinic working with extremely hormonal patients has got to be really tough- yet most of the time the staff [at Fort Worth Fertility] is extremely helpful and understanding... the only thing I have ever noticed and seemed to be alarmed by is the fact that there seems to be a rotating door of staff members. Other than that I have always been treated with the best care.
+ Read more
Age
27
Treated
2016
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 1 IVF
Diagnosis
Unexplained
10
Describe your experience with Fort Worth Fertility.
the only thing I have ever noticed and seemed to be alarmed by is the fact that there seems to be a rotating door of staff members. Other than that I have always been treated with the best care.
During treatment, did you feel like you were treated like a number or a human?
Dr. Kaufman is always extremely candid yet warm and encouraging at the same time.
Describe your experience with your nurse.
Being a nurse in a fertility clinic working with extremely hormonal patients has got to be really tough- yet most of the time the staff is extremely helpful and understanding.
How was your experience with Robert Kaufmann?
Dr. Kaufmann isn't like anything I ever expected from a fertility doctor. The fact that he personally calls you late in the evenings after any failed treatment means the world to me, these aren't always short phone calls either. Although I am still going through this process, I have no doubt that Dr. Kaufmann is who I want to be treating me during this time.
Describe the protocols Robert Kaufmann used in your cycles and their degree of success.
From what I have learned during the last 3 years - Dr. Kaufmann does everything in an appropriate manner for each patient. I've never felt like anything was out of protocol or an abnormal strategy.
10
Doctor
Robert Kaufmann
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fort Worth Fertility
Fort Worth
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
Yes
Treatment
1 IVF, 1 Egg Freezing, 1 Embryo Freezing, Surrogacy
Diagnosis
10
The clinic [Fort Worth Fertility] seemed to be opened all the time! They always called back in great timing and was ran very efficient! Not a lot of wait time. People were friendly and helpful. They always were able to schedule me at times that worked for me....She [nurse] always responded quickly and was very helpful with questions.... He [Dr. Kaufmann] gave us all of our options and was great at every appointment.
+ Read more
Age
Treated
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF, 1 Egg Freezing, 1 Embryo Freezing, Surrogacy
Diagnosis
10
Describe your experience with Fort Worth Fertility.
The clinic seemed to be opened all the time! They always called back in great timing and was ran very efficient! Not a lot of wait time. People were friendly and helpful. They always were able to schedule me at times that worked for me.
During treatment, did you feel like you were treated like a number or a human?
He really cared about us. He made sure he did everything he could to make things as perfect as he could. He was real and very honest.
Describe your experience with your nurse.
She always responded quickly and was very helpful with questions.
How was your experience with Robert Kaufmann?
He was very honest and precise. He went through all the steps necessary to find the best possible treatment that was good for me. He gave us all of our options and was great at every appointment. He was real and down to earth.
What one piece of advice would you give a prospective patient of Robert Kaufmann?
He will be honest but yet will give you lots of options that works for you. He will not give up on you!
Describe the protocols Robert Kaufmann used in your cycles and their degree of success.
We started out with basic meds and he was very aggressive with them at the same time. We did have to back off because I was overstimulating. I had my egg retrieval and everything went well. They then proceeded and we were able to freeze 28 embryos. I then waited one month and then began my next stage. My body wasn’t doing what it was supposed to do we revamped my meds and waited another month before I started again. My body was adjusting well and I was able to transfer one embryo. We went through genetic testing as well and we ended up at transfer time having 2 healthy embryos after they were unfrozen.
Describe the costs associated with your care under Robert Kaufmann.
The costs depended on what you needed.
10
Doctor
Robert Kaufmann
Communication
Compassion
Adaptability
Frequency seen during appointments
10
Clinic
Fort Worth Fertility
Fort Worth
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
33
Treated
2016
Success with this Doc
No
Treatment
3 IUI
Diagnosis
Unexplained
7
The office staff [at Forth Worth Fertility] came across as unorganized and overworked often times. Don't expect anyone to remember your name or recognize you even after repeated visits.... There was a lot of change over [of nursing staff] during a year of being there. They designate certain nurses to certain types of treatment which is helpful.... My husband was referred to another specialist and it took four phone calls to get paperwork sent to this new doctor, after all forms were signed and verified. Payment amounts always varied without explanation.
+ Read more
Age
33
Treated
2016
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Unexplained
7
Describe your experience with Fort Worth Fertility.
The office staff came across as unorganized and overworked often times. Don't expect anyone to remember your name or recognize you even after repeated visits.
During treatment, did you feel like you were treated like a number or a human?
It often felt like more of a business transaction than a relationship.
Describe your experience with the nursing staff.
There was a lot of change over during a year of being there. They designate certain nurses to certain types of treatment which is helpful.
What specific things went wrong at this clinic?
  • Lost paperwork
  • Failed to send your chart to another clinic
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
How was your experience with Robert Kaufmann?
I often felt like a number when I was being seen. He didn't remember our names either. I often had to remind him of things that were significant and have had several friends say the same about him. He's a kind man with compassion though.
What one piece of advice would you give a prospective patient of Robert Kaufmann?
Be sure to always ask questions. No question is a dumb question.
Describe the protocols Robert Kaufmann used in your cycles and their degree of success.
He concluded there was no concrete reason for us not being able to conceive on our own or with our three IUIs. He always called after the results came in and made sure our questions were answered.
Describe the costs associated with your care under Robert Kaufmann.
Thankfully our insurance covered most of our IUI expenses once our deductible was met.
6
Doctor
Robert Kaufmann
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Fort Worth Fertility
Fort Worth
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
29
Treated
2016
Success with this Doc
Yes
Treatment
3 IUI, 2 IVF
Diagnosis
Unexplained
10
The clinic [Fort Worth Fertility] and staff is very personable. It can take a bit of time to get your initial appointment, but the wait is worth it...Ashley was available to me at all times by email or the phone. She made sure all questions were answered and that medication refills were filled ASAP. She was also very compassionate and got to know me and showed me she had care and concern for her patients...Both the staff and Dr. Kaufman were always very available to me and knew every detail of what was going on.
+ Read more
Age
29
Treated
2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Sales Representative
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, 2 IVF
Diagnosis
Unexplained
10
Describe your experience with Fort Worth Fertility.
The clinic and staff is very personable. It can take a bit of time to get your initial appointment, but the wait is worth it.
During treatment, did you feel like you were treated like a number or a human?
Both the staff and Dr. Kaufman were always very available to me and knew every detail of what was going on. Dr. Kaufman would be available at every appointment and even gave out his personal cell number.
Describe your experience with your nurse.
Ashley was available to me at all times by email or the phone. She made sure all questions were answered and that medication refills were filled ASAP. She was also very compassionate and got to know me and showed me she had care and concern for her patients.
How was your experience with Robert Kaufmann?
Dr. Kaufman had great bedside manner and was very honest with expectations. He made sure that I understood everything and gave me time to ask questions and voice concerns. He also made sure we understood all options and was not pushy in any way.
What one piece of advice would you give a prospective patient of Robert Kaufmann?
Come prepared with questions because he will give you plenty of time to go over all questions and concerns.
Describe the costs associated with your care under Robert Kaufmann.
$15,000
10
Doctor
Robert Kaufmann
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fort Worth Fertility
Fort Worth
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
27
Treated
2015
Success with this Doc
?
Treatment
3 Fertility Medications
Diagnosis
PCOS
10
[The staff at Fort Worth Fertility] are all friendly but sometimes I felt that like they don't explain instructions fully and it feels rushed at times...[Dr. Kaufmann] sees a lot of patients but always remembers details about your life and asks how things are going.
+ Read more
Age
27
Treated
2015
Success with this Doc
?
Race
European
Income
$0 - $49K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 Fertility Medications
Diagnosis
PCOS
10
During treatment, did you feel like you were treated like a number or a human?
Dr Kaufman is very personable. He sees a lot of patients but always remembers details about your life and asks how things are going.
Describe your experience with the nursing staff.
They are all friendly but sometimes I felt that like they don't explain instructions fully and it feels rushed at times
What specific things went wrong at this clinic?
  • Scheduled the wrong procedure
How was your experience with Robert Kaufmann?
Dr Kaufmann is very personable and outgoing. He makes you feel comfortable and makes you feel confident in the treatment course. I was really nervous the first appointment but he laid out all the information and made it seem less scary.
What one piece of advice would you give a prospective patient of Robert Kaufmann?
I wish I would have brought a notebook to write information down. It can be overwhelming at first and you sometimes forget details.
9
Doctor
Robert Kaufmann
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fort Worth Fertility
Fort Worth
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
?
Treatment
2 IUI
Diagnosis
Tubal Blockage
10
They are great. As soon as they knew Barbara wasn’t doing her job to their standards, she was no longer there. Everyone at the clinic is great and especially Dr. K and his wife Leesa. They go above and beyond. I would definitely recommend Fort Worth Fertility....2 failed IUI’s and 2 canceled IUI’s- $5-6K Now IVF w PGT- $20,000...very beta that was negative our doctor would call us as late as 8pm to see if we were ok. His wife has personally called and talked to me. They go above and beyond!
+ Read more
Age
Treated
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Tubal Blockage
10
Describe your experience with Fort Worth Fertility.
They are great. As soon as they knew Barbara wasn’t doing her job to their standards, she was no longer there. Everyone at the clinic is great and especially Dr. K and his wife Leesa. They go above and beyond. I would definitely recommend Fort Worth Fertility.
During treatment, did you feel like you were treated like a number or a human?
Every beta that was negative our doctor would call us as late as 8pm to see if we were ok. His wife has personally called and talked to me. They go above and beyond!
Describe your experience with your nurse.
Barbara was my nurse for iui. She is no longer there. All other nurses are great!
How was your experience with Robert Kaufmann?
Dr. K has been doing this long enough to know what procedures don’t result in pregnancy, which really helped us save time. We are ultimately moving to IVF and we wouldn’t want to do it with any other doctor.
What one piece of advice would you give a prospective patient of Robert Kaufmann?
Stay patient this is a long journey
Describe the costs associated with your care under Robert Kaufmann.
2 failed IUI’s and 2 canceled IUI’s- $5-6K Now IVF w PGT- $20,000
10
Doctor
Robert Kaufmann
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fort Worth Fertility
Fort Worth
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
30
Treated
2014
Success with this Doc
Yes
Treatment
1 IVF, 1 Egg Freezing
Diagnosis
Diminished Ovarian Reserve
10
Dr. Kauffman is wonderful! He has a fabulous bedside manner. He like to tell silly jokes to relax his patients, but he can also reassure you....Don't be afraid to ask anything at all. He has been through I feel twice with his wife, so is very compassionate. Kim [a nurse at Fort Worth Fertility] was amazing, she even answered my question via email after hours.
+ Read more
Age
30
Treated
2014
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Marketer or PR
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF, 1 Egg Freezing
Diagnosis
Diminished Ovarian Reserve
10
Describe your experience with your nurse.
Kim was amazing, she even answered my question via email after hours.
How was your experience with Robert Kaufmann?
He is awesome! Dr. Kauffman is wonderful! He has a fabulous bedside manner. He like to tell silly jokes to relax his patients, but he can also reassure you.
What one piece of advice would you give a prospective patient of Robert Kaufmann?
Don't be afraid to ask anything at all. He has been through I feel twice with his wife, so is very compassionate.
10
Doctor
Robert Kaufmann
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Fort Worth Fertility
Fort Worth
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less