Gago Center for Fertility

Available Resources

Genetic counseling: OfferedAcupuncture is not offered: Not OfferedMental health counseling: OfferedNutrition counseling: OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication is not offered: Not OfferedProviding backup medication: Offered
Ann Arbor
1000 East Stadium Boulevard, Suite 3
Ann Arbor, MI 48104
(810) 227-3232
Brighton
2250 Genoa Business Park Dr., Suite 110
Brighton, MI 48114
810-227-3232
Lansing
1515 Lake Lansing Road, Suite F
Lansing, MI 48912
(810) 227-3232
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On a scale from 0-10, how likely are you to recommend Gago Center for Fertility to a friend?
Strongly recommend: 3Neutral: 2Don't recommend: 36.3
8 assessments
  • 38% Strongly recommend (9-10)
  • 25% Neutral (7-8)
  • 38% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
83
Annual Cycles National Avg.
344
6
Average Doctor Score
1 doctor
8 assessments
0
Age
32
Treated
2016
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Male Factor
0
Very organized [AT Gago IVF - AA], but they do seem to have more patients than one Dr. can handle. If you go in at the end of the day, you'll be waiting 2 hours or more for your appt. time...Most of the nursing staff was awesome. Very knowledgable and kind...For the cycle with ICSI it was around 13,500. We had additional testing done with tacked on an additional 5,000. On top of medications that were near 5,000...
+ Read more
Age
32
Treated
2016
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Male Factor
0
Describe your experience with Gago Center for Fertility.
Very organized, but they do seem to have more patients than one Dr. can handle. If you go in at the end of the day, you'll be waiting 2 hours or more for your appt. time.
During treatment, did you feel like you were treated like a number or a human?
I saw Dr. Gago THREE times throughout our treatment. Two of those were surgery settings. One was to talk about the plan. She seemed to not remember much about our specific case most times due to this. Her nurses knew us by name and knew about us. Many people glowed about how wonderful she is and how caring and hands on of a Dr. she is. That was not what we experienced.
Describe your experience with the nursing staff.
Most of the nursing staff was awesome. Very knowledgable and kind.
How was your experience with Laura April Gago?
The clinic seems to be in a current state of having way too many patients than what they can handle. Dr. Gago needs to add another Dr if she wants to continue. We hardly saw her, had no idea about what was going on through the course of treatment, and only spoke with nurses. We went from 8 embryos on day 3 to 1 on day 5 (they gave one extra day and we had 3 total.) and were given no reasoning as to why. We then had them tested and were not told why we were only given results of two embryos. 5 minutes before the transfer we were told we only had one embryo left. Hardly enough time to decide if we wanted to continue at that point. The after care after the failed cycle has been the WORST. I was called by Dr. Gago 5 days after we found out the pregnancy test was negative. I asked her about further testing to find out what went wrong and was told "we don't want to point fingers." No further testing has been done and none was ordered. I have tried to reach the clinic to get a receipt for insurance purposes and have not heard back 11 days later. (Despite 1 phone call and 2 emails.) Overall, I'm very disappointed in not only how our cycle went, but the level of care we were given. It was the opposite of what many people who had so highly recommended her had experienced. Save yourself the extra money she charges and go to another clinic.
What one piece of advice would you give a prospective patient of Laura April Gago?
Save your money and find another clinic that doesn't charge the ridiculously high prices she does.
Describe the protocols Laura April Gago used in your cycles and their degree of success.
We were never told what our treatment cycle would be. Just given the list of medications to order. No rationale was given either.
Describe the costs associated with your care under Laura April Gago.
For the cycle with ICSI it was around 13,500. We had additional testing done with tacked on an additional 5,000. On top of medications that were near 5,000.
0
Doctor
Laura April Gago
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
Gago Center for Fertility
Ann Arbor
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
32
Treated
2016
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
Male Factor, Poor Egg Quality, Other
9
The great strength of this clinic [Gago IVF] is Dr. Gago and the atmosphere of warmth, caring, and trust she fosters. Her staff are for the most part excellent as well. The clinic does at times seem to have communication issues, and they are often running behind...The ability to do monitoring in multiple locations is really convenient...Overall the nursing staff is excellent. Sometimes things seem a little disorganized or delayed, and some nurses have a more distant bedside manner than others.
+ Read more
Age
32
Treated
2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Male Factor, Poor Egg Quality, Other
9
Describe your experience with Gago Center for Fertility.
The great strength of this clinic is Dr. Gago and the atmosphere of warmth, caring, and trust she fosters. Her staff are for the most part excellent as well. The clinic does at times seem to have communication issues, and they are often running behind and sometimes our visits can feel rushed. Make sure to plan for more time than you think you'll need for your visits. The ability to do monitoring in multiple locations is really convenient.
During treatment, did you feel like you were treated like a number or a human?
Dr. Gago has a warm bedside manner, and most of her staff have excellent bedside manner as well. Dr. Gago personally performs all of my major procedures (D&C, ERA biopsy, egg retrieval, transfer). She takes the time to talk with us and patiently answer all our questions even when she is clearly busy or running behind. She personally called us with our PGS results.
Describe your experience with the nursing staff.
Overall the nursing staff is excellent. Sometimes things seem a little disorganized or delayed, and some nurses have a more distant bedside manner than others. But for the most part, we have been very pleased with our interactions with the nursing staff. Many of them take a personal interest and truly seem to care.
How was your experience with Laura April Gago?
Dr. Gago is very warm and caring, and takes the time to patiently answer our many questions. She performs all major procedures (except our IUIs). She personally called us with our PGS results and I anticipate she will call with our beta results after my upcoming transfer. My only bad experience was during a recent hysteroscopy when we waited in the waiting room for a long time, and then the doctor and five other staff rushed in and hurriedly went about the procedure. It felt very frantic and was stressful. Every other time, Dr. Gago has been very calm.
What one piece of advice would you give a prospective patient of Laura April Gago?
Take the time to get to know the nurses. You will primarily be communicating with them.
Describe the protocols Laura April Gago used in your cycles and their degree of success.
Retrieval: 2 days Cetrotide followed by approx 1 week Gonal F 150iu, LDHCG 20iu, and Femara 2.5mg. Restart Cetrotide 2-3 days before trigger shot. Ovidrel trigger. Bromocriptine and Prometrium after retrieval. Results: 18 eggs retrieved, 11 fertilized, 11 embryos frozen and biopsied; 4 PGS normal embryos. -Transfer #1 (ongoing): Lupron 20iu daily. Estrace 1 tab vaginal for 2 days, increase to 1 oral/1 vaginal for 3 days, increase to 2 oral/1 vaginal for rest of cycle. Progesterone in oil 2cc beginning 6 days before transfer (earlier due to ERA results) and through end of cycle. Transfer is scheduled for next week.
Describe the costs associated with your care under Laura April Gago.
IUIs were around $500 each; we paid about $350 after insurance covered the semen sample prep. Not including medications. We paid ~$23,000 for a multi-cycle IVF package with ICSI - includes two egg retrievals and unlimited transfers until viable pregnancy achieved. We paid an additional ~$2,000 to a lab for PGS. These costs do not include medications or monitoring, which fortunately were covered by our insurance with co-pays.
9
Doctor
Laura April Gago
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Gago Center for Fertility
Ann Arbor
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
41 - 42
Treated
2015 - 2016
Success with this Doc
?
Treatment
1 Fertility Medications
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve, Tubal Blockage
8
Warm, friendly atmosphere [at Gago Center for Fertility]. Full service. Dr. Gago has everything you need as far as lab, surgery, testing, diagnostics... [The nursing staff] are the front line. They always tell me is next and when they will call me. They always call me when they say. They are in communication with Dr. Gago every step of the way.
+ Read more
Age
41 - 42
Treated
2015 - 2016
Success with this Doc
?
Race
Other
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Fertility Medications
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve, Tubal Blockage
8
Describe your experience with Gago Center for Fertility.
Warm, friendly atmosphere. Full service. Dr. Gago has everything you need as far as lab, surgery, testing, diagnostics.
During treatment, did you feel like you were treated like a number or a human?
They keep me up to date on results. They do care and can only do so much. It is not easy because emotions are so high and it would be easy to blame them. They are always patient and kind.
Describe your experience with the nursing staff.
They are the front line. They always tell me is next and when they will call me. They always call me when they say. They are in communication with Dr. Gago every step of the way.
How was your experience with Laura April Gago?
She is highly knowledgeable and forthright. When it was important she made time to see me.
What one piece of advice would you give a prospective patient of Laura April Gago?
Patience.
Describe the protocols Laura April Gago used in your cycles and their degree of success.
I am in the very early stages. I have had a spontaneous pregnancy that ended at 6 weeks so it set my treatment back. I received one month of ovidral just to see what happen. It was not the month I got pregnant. I will have hystosonogram this week before final recommendation but she says IVF is the way for now
Describe the costs associated with your care under Laura April Gago.
So far I have been covered and pay my copays. IVF is not covered but they have financing and someone to speak with about those options when you get to that point
9
Doctor
Laura April Gago
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Gago Center for Fertility
Ann Arbor
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
Treated
Success with this Doc
No
Treatment
1 IUI
Diagnosis
Male Factor
9
Staff [Gago Center for Fertility] was very friendly and personable.... Very organized, they return calls promptly and answer any questions, thre nurses are compassionate and personable. I really can't think of any weaknesses. I would recommend them to anyone in the area.... 5,000 for blood work, medications, iui, semen analysis and wash... She [Dr. Gago] understood our finical situation and was very helpful when we were determining the best treatment and what we could afford.
+ Read more
Age
Treated
Success with this Doc
No
Race
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IUI
Diagnosis
Male Factor
9
Describe your experience with Gago Center for Fertility.
Very organized, they return calls promptly and answer any questions, thre nurses are compassionate and personable. I really can't think of any weaknesses. I would recommend them to anyone in the area.
During treatment, did you feel like you were treated like a number or a human?
Staff was very friendly and personable. Dr Gago was very warm and even have me a hug at one visit
How was your experience with Laura April Gago?
She was very compassionate and honest. She understood our finical situation and was very helpful when we were determining the best treatment and what we could afford. I had some significant discomfort after my iui. They made sure nothing was wrong and Dr Gago even gave me hug wussing me good luck
What one piece of advice would you give a prospective patient of Laura April Gago?
Don't be afraid to ask questions
Describe the protocols Laura April Gago used in your cycles and their degree of success.
We have make factor infertility. I completed tests she wanted done to make sure there was nothing wrong, other than our sperm count. We opted to try iui. I was placed on Femara and ovidrel to induce ovulation.
Describe the costs associated with your care under Laura April Gago.
5,000 for blood work, medications, iui, semen analysis and wash
10
Doctor
Laura April Gago
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Gago Center for Fertility
Ann Arbor
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
?
Treatment
8 Fertility Medications
Diagnosis
Recurrent Pregnancy Loss, Male Factor
10
Strengths [for Gago Center for Fertility-Ann Arbor]: great communication, timelessness, and multiple locations. Early morning and weekend hours Very clean and nice rooms at clinics. Weakness: Most things have to be done in the Brighton office and not the Ann Arbor.... They [the nursing staff] were great! Very caring and compassionate!... [He] will treat you well he will personalize your treatment plan and work with you every step of the way!
+ Read more
Age
Treated
Success with this Doc
?
Race
Other
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
8 Fertility Medications
Diagnosis
Recurrent Pregnancy Loss, Male Factor
10
Describe your experience with Gago Center for Fertility.
Strengths: great communication, timelessness, and multiple locations. Early morning and weekend hours Very clean and nice rooms at clinics. Weakness: Most things have to be done in the Brighton office and not the Ann Arbor.
During treatment, did you feel like you were treated like a number or a human?
Dr. Ayers always gives me a warm welcome. He always explains things in terms I can understand and he is always wanting to make sure I am ok with treatment or if I want to do or try anything different!
Describe your experience with the nursing staff.
They were great! Very caring and compassionate!
How was your experience with Jonathan Ayers?
My experiences as a patient of Dr. Ayers had been nothing but excellent. I never have to wait ungodly amounts of time to see him and once I do see him he takes his time communicates very well and always takes my feelings, thoughts, and wants into consideration.
What one piece of advice would you give a prospective patient of Jonathan Ayers?
I’d highly recommend going to see Dr. Ayers because he has practiced for many years and will treat you well he will personalize your treatment plan and work with you every step of the way!
Describe the protocols Jonathan Ayers used in your cycles and their degree of success.
N/a
Describe the costs associated with your care under Jonathan Ayers.
I only paid out of pocket for my medication co pays
10
Doctor
Jonathan Ayers
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Gago Center for Fertility
Ann Arbor
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
Treated
Success with this Doc
No
Treatment
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Other
8
They [nurses at Gago Center for Fertility] were pretty organized and thorough and would respond when messaged out of office...The waiting room is very tranquil and puts you at ease. The aura of the facility was peaceful. There was complementary coffees, waters, and teas. Overall a good experience. The experience was one we won't forget. The staff was really thorough and honest with such a personal matter.
+ Read more
Age
Treated
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1st of 2 Docs
Treatment
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Other
8
Describe your experience with Gago Center for Fertility.
The waiting room is very tranquil and puts you at ease. The aura of the facility was peaceful. There was complementary coffees, waters, and teas. Overall a good experience. The experience was one we won't forget. The staff was really thorough and honest with such a personal matter.
During treatment, did you feel like you were treated like a number or a human?
Dr. Gago spent time with us on most visits, and was very professional and personal. During the last visit, when we were given the news of the cancellation of the cycle, I felt a little rushed out of the office.
Describe your experience with the nursing staff.
They were pretty organized and thorough and would respond when messaged out of office.
How was your experience with Laura April Gago?
Every visit we were given thorough information. we always left knowing what the plan was, and the office was always accessible with out of office communication. We were overall pleased with the care and plan, but disappointed with the results. Dr. Gago was pretty busy the day the cycle was cancelled, and we felt a bit rushed through with questions after we were given news of the cancellation.
What one piece of advice would you give a prospective patient of Laura April Gago?
Make sure you have all questions answered before leaving.
Describe the protocols Laura April Gago used in your cycles and their degree of success.
The treatment was the standard medication protocol, and it was cancelled before the retrieval.
Describe the costs associated with your care under Laura April Gago.
The total was about 18,000 dollars.
8
Doctor
Laura April Gago
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Gago Center for Fertility
Brighton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
0
Age
31
Treated
2016
Success with this Doc
No
Treatment
1 IUI, 2 IVF
Diagnosis
Male Factor
0
It’s always ganirelix and follistim with retrievals and lupron for frozen transfer.I don’t know if there’s any strategy there [Gago Center for Fertility]...Monitoring is very good and nurses at Lansing office are an asset...Nice ambiance, You’ll definitely get a call back if you have questions. Prepare to wait when consulting or you are in for procedure. Me and my husband waited for 3 hrs for a 10 min conversation with doctor.
+ Read more
Age
31
Treated
2016
Success with this Doc
No
Race
South Asian
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI, 2 IVF
Diagnosis
Male Factor
0
Describe your experience with Gago Center for Fertility.
Nice ambiance, You’ll definitely get a call back if you have questions. Prepare to wait when consulting or you are in for procedure. Me and my husband waited for 3 hrs for a 10 min conversation with doctor.
During treatment, did you feel like you were treated like a number or a human?
Nurses manage everything and quiet often there’s huge miscommunication. Dr. Gago is always busy even to talk after a negative results
Describe your experience with the nursing staff.
They lack communication among themselves. Staff kept changing and they don’t know my history with the clinic. One of the nurses did a terrible ultrasound.They mailed some other patients reports to my address. We were so concerned as it’s a breach of privacy and were worried since then.
How was your experience with Laura April Gago?
She has great understanding towards the procedures. But twice she did transfer with thin lining and they failed. Her explanation is that for some patients it worked even with thin lining. We always feel that we lost precious embryos due to this but we had no other go except to believe her. We felt that we spent way too much time waiting for her during consultations than have a meeting that respects my husband’s work time. My husband is the only bread earner and taking a leave will cost us more.
What one piece of advice would you give a prospective patient of Laura April Gago?
Unless you plan for multiple IVF cycles and have that kind of money to spend and have plenty of time to spend in their waiting room don’t go there
Describe the protocols Laura April Gago used in your cycles and their degree of success.
It’s always ganirelix and follistim with retrievals and lupron for frozen transfer.I don’t know if there’s any strategy there
Describe your experience with your monitoring appointments.
Monitoring is very good and nurses at Lansing office are an asset when it comes to personal touch
Describe the costs associated with your care under Laura April Gago.
~11500 for IVF ICSI ~3250 for FET Doesn’t include monitoring or medications
0
Doctor
Laura April Gago
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
Gago Center for Fertility
Lansing
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
6
Age
Treated
Success with this Doc
No
Treatment
Diagnosis
Diminished Ovarian Reserve, Other
6
I worked with quite a few nurses [Gago Center for Fertility]. A couple of them were WONDERFUL. Compassionate, great communicators, and so helpful. A couple were not as helpful with information and coordinating communication with Dr. Gago.... Strengths: Early morning monitoring, two different sites, phone call times were pretty predictable in the afternoon after monitoring to go over results. Beautiful, calming facility. Weaknesses: Some disorganization with financing and scheduling, a couple of wrong appointment times, and we waited quite a bit for monitoring.
+ Read more
Age
Treated
Success with this Doc
No
Race
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1st of 2 Docs
Treatment
Diagnosis
Diminished Ovarian Reserve, Other
6
Describe your experience with Gago Center for Fertility.
Strengths: Early morning monitoring, two different sites, phone call times were pretty predictable in the afternoon after monitoring to go over results. Beautiful, calming facility. Weaknesses: Some disorganization with financing and scheduling, a couple of wrong appointment times, and we waited quite a bit for monitoring.
During treatment, did you feel like you were treated like a number or a human?
At our first appointment, Dr. Gago spent a lot of time with us which we appreciated. After our first appointment, the rest of our care seemed rushed.
Describe your experience with the nursing staff.
I worked with quite a few nurses. A couple of them were WONDERFUL. Compassionate, great communicators, and so helpful. A couple were not as helpful with information and coordinating communication with Dr. Gago. One nurse provided us with extra meds which was so appreciated.
What specific things went wrong at this clinic?
  • Lost appointments
  • Provided conflicting information
How was your experience with Laura April Gago?
Strengths: Dr. Gago was very compassionate, straightforward, and thorough at our first appointment when we were deciding to proceed with IVF or not. I appreciated her candidness. She also seemed very warm. However, in future appointments, she seemed very rushed, and less able to spend time answering all of our questions. She did a great job figuring out what was wrong with me, and explaining what she recommended for our next steps after two failed/cancelled cycles.
What one piece of advice would you give a prospective patient of Laura April Gago?
You will not see Dr. Gago very much, so make sure you advocate for yourself and be persistent if you want/need to talk to her. I found if I did this, she did get back with me.
Describe the protocols Laura April Gago used in your cycles and their degree of success.
Two IVF Cycles: 1. Ganirelix, but I ovulated and cycle was canceled. 2. Birth control to regulate my cycle, then stim meds. I only had one good follicle so the cycle was cancelled. 3. Dr. Gago removed polyps from my uterus after
Describe the costs associated with your care under Laura April Gago.
Approximately, $15,000 for an IVF cycle with PGS testing.
6
Doctor
Laura April Gago
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Gago Center for Fertility
Lansing
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less