Genesis Fertility and Reproductive Medicine

Available Resources

Genetic counseling: OfferedAcupuncture: OfferedMental health counseling: OfferedNutrition counseling: OfferedAdministration of shots: OfferedCoordinating at-home nursing: OfferedSelling medication: OfferedProviding backup medication: Offered
Brooklyn
6010 Bay Parkway
Brooklyn, NY 11204
718-283-8600
Hewlett
1175 West Broadway
Hewlett, NY 11557
718-283-8601
Staten Island
1855 Richmond Avenue
Staten Island, NY 10314
718-283-8601
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On a scale from 0-10, how likely are you to recommend Genesis Fertility and Reproductive Medicine to a friend?
Strongly recommend: 13Neutral: 4Don't recommend: 48.6
21 assessments
  • 62% Strongly recommend (9-10)
  • 19% Neutral (7-8)
  • 19% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
522
Annual Cycles National Avg.
344
21 assessments
5
Age
42 - 43
Treated
2015 - 2016
Success with this Doc
No
Treatment
3 IUI, 2 IVF
Diagnosis
Poor Egg Quality
5
I loved the nursing staff [at Genesis Fertility]. There were two IVF nurses who did the phone calls daily and would answer questions - they were usually pretty good about calling back if you had a question. The monitoring nurses were really great - very friendly, and really gave me the feeling they were rooting for me...Dr. Grazi had a strange communication style, which I found a bit creepy and inappropriate. I also got the impression that he didn't really listen to my questions all that well - he would often interrupt mid-sentence, which, as a professional woman fairly senior in my career, I found very irritating. Also, he did 3 rounds of IUI, and then only after that told me that because of my age, IUI is very unlikely to be successful -- he didn't have a good answer to why he had me do 3 rounds of IUI instead of going right to IVF.
+ Read more
Age
42 - 43
Treated
2015 - 2016
Success with this Doc
No
Race
East Asian
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 2 IVF
Diagnosis
Poor Egg Quality
5
Describe your experience with Genesis Fertility and Reproductive Medicine.
I understand that some clinics have long wait times. I only had one visit out of dozens where I had to wait more than 15 minutes. Weekend monitoring gets a bit busy, but even then they usually have you in and out of there.
During treatment, did you feel like you were treated like a number or a human?
The nurses and front desk staff are very attuned to the patients and know everyone by name. I LOVED the nurses especially.
Describe your experience with the nursing staff.
I loved the nursing staff. There were two IVF nurses who did the phone calls daily and would answer questions - they were usually pretty good about calling back if you had a question. The monitoring nurses were really great - very friendly, and really gave me the feeling they were rooting for me.
How was your experience with Richard Grazi?
Dr. Grazi had a strange communication style, which I found a bit creepy and inappropriate. I also got the impression that he didn't really listen to my questions all that well - he would often interrupt mid-sentence, which, as a professional woman fairly senior in my career, I found very irritating. Also, he did 3 rounds of IUI, and then only after that told me that because of my age, IUI is very unlikely to be successful -- he didn't have a good answer to why he had me do 3 rounds of IUI instead of going right to IVF.
What one piece of advice would you give a prospective patient of Richard Grazi?
See if you get the feeling that he's not listening, and if so, get the heck out of there.
Describe the protocols Richard Grazi used in your cycles and their degree of success.
I've tossed my notes already, but I remember the nurses telling me that the dose for the ovarian stimulation was lower than average (based on how the body reacted). One thing I noticed was the dose on the 2nd round was lower than on the first, and the number of eggs retrieved was much smaller, and there were no viable blastocysts from the 2nd retrieval.
Describe your experience with your monitoring appointments.
It helped that they have two locations for monitoring, and you could go to either one. I never waited longer than 15 minutes for monitoring.
Describe the costs associated with your care under Richard Grazi.
They have two different cost schedules - one is for patients covered by insurance, and the other is for self-pay. The self-pay is HIGHER, which we found out when we hit our maximum on the insurance coverage after only 1 round of IVF. 1 round, including medications, clocked in at $20k.
5
Doctor
Richard Grazi
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
5
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
30 - 34
Treated
2012 - 2016
Success with this Doc
Yes
Treatment
8 IUI, 6 IVF, 6 Egg Freezing, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
Like everything in life there was a mixture of extremely loving and compassionate nurses [at Genesis - Bay Parkway] and others that "just" did their job. Cindy & Joanne were both amazingly compassionate, understanding and loving. They went above and beyond in every way!...Trust Dr Grazi's experience and advice-- he has been doing this a long time & has a true understanding of the science behind this process.
+ Read more
Age
30 - 34
Treated
2012 - 2016
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
8 IUI, 6 IVF, 6 Egg Freezing, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
During treatment, did you feel like you were treated like a number or a human?
I was never just a patient- I was always a person- he consistently spoke to me about my life, work and child. Asking questions, getting to know us- as a couple. Wanting to know about our goal as a couple, our expectations of the process and consistently asking how we felt at each step of the process.
Describe your experience with the nursing staff.
Like everything in life there was a mixture of extremely loving and compassionate nurses and others that "just" did their job. Cindy & Joanne were both amazingly compassionate, understanding and loving. They went above and beyond in every way!
What specific things went wrong at this clinic?
  • Failed to call with results
  • Provided conflicting information
How was your experience with Richard Grazi?
Dr Grazi was not only my physician but he became a trusted and valued friend. When I became his patient it was on the heels of my current doctor retiring. I was very confused and unsure about the future. I felt as though I had to reexplain our history and open up our lives to a new person once again. I was not excited about it at the time but it turned out to be the best thing to ever happen to us. Dr Grazi was always extremely involved, passionate and understanding of our journey. We had many, many, many set backs and he held our hand through each one. I have nothing but love and gratitude for all he did for us and our family.
What one piece of advice would you give a prospective patient of Richard Grazi?
Trust Dr Grazi's experience and advice-- he has been doing this a long time & has a true understanding of the science behind this process. He never wavered while helping us through our journey and when we did hit a road block he referred us to other specialists with the experience we needed. And after that, we stayed true and had faith in Dr.Grazi and kept our course with him. In the end he brought us to our final destination, our sweet baby girl.
10
Doctor
Richard Grazi
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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8
Age
39
Treated
2016
Success with this Doc
No
Treatment
7 IUI, 3 IVF
Diagnosis
Poor Egg Quality, Unexplained
8
Clinic [Genesis] is small compared to some to the others in the city, so there is a feeling of personalized care (even in the billing department). Waiting area is comfortable. Sometimes the reception area at the main location was a bit disorganized. Monitoring is done by technicians, not the doctors. Very friendly, supportive atmosphere all around....[nurses] So friendly and compassionate. Answered my questions in a timely manner.
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Age
39
Treated
2016
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
7 IUI, 3 IVF
Diagnosis
Poor Egg Quality, Unexplained
8
Describe your experience with Genesis Fertility and Reproductive Medicine.
Clinic is small compared to some to the others in the city, so there is a feeling of personalized care (even in the billing department). Waiting area is comfortable. Sometimes the reception area at the main location was a bit disorganized. Monitoring is done by technicians, not the doctors. Very friendly, supportive atmosphere all around.
During treatment, did you feel like you were treated like a number or a human?
Very personal care. Doctor was genuinely hopeful for a good outcome. Responsive to emails, answered all questions.
Describe your experience with the nursing staff.
So friendly and compassionate. Answered my questions in a timely manner.
How was your experience with Katherine Melzer Ross?
She is honest and caring, tried to help us an any way she could. Easy to communicate with, responsive to emails, etc. She offered both medical and moral support through this tiring process. If you are looking for a doctor that's compassionate and trustworthy, I'd highly recommend her.
What one piece of advice would you give a prospective patient of Katherine Melzer Ross?
Bring all your questions, she will consider them and answer the ones that she can. She is extremely supportive and will take time with you each visit.If you have been down the IVF road before and still have not had success, and are interested in any "experimental" treatments or immunological testing, you will need to be referred elsewhere. She practices evidence-based medicine.
Describe the protocols Katherine Melzer Ross used in your cycles and their degree of success.
IUI- Used Letrozole and Clomid. Clomid produces several follicles, whereas letrozole produced one. IVF-Used antagonist protocol and agonist (lupron) protocol. Agonist produced more mature eggs. Medications were adjusted throughout cycle depending on blood work results.
Describe your experience with your monitoring appointments.
Normally didn't have to wait too long. On weekends, the wait time was always much longer.
Describe the costs associated with your care under Katherine Melzer Ross.
IVF cycles (without meds) around $10,000. They participated in the NYS IVF Grant program.
10
Doctor
Katherine Melzer Ross
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
40 - 45
Treated
2010 - 2015
Success with this Doc
Yes
Treatment
3 IVF
Diagnosis
Poor Egg Quality
10
The billing department [at Genesis Fertility and Reproductive Medicine] was very helpful. Cost is negotiated if it is too high for the consumer. Financially this clinic is operated in a very business-like manner.They are very flexible at costs...The nursing staff was very attentive to all of our needs. They directed us on what we needed to do and when to do it. The service was always available 24 Hours per day... The only weakness I will make mention of is the fact that the time you wait can be long even though there may only be one patient before you...
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Age
40 - 45
Treated
2010 - 2015
Success with this Doc
Yes
Race
European, Latino
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IVF
Diagnosis
Poor Egg Quality
10
Describe your experience with Genesis Fertility and Reproductive Medicine.
The clinic's strengths lies in their cleanliness and orderly atmosphere. The facility and all of its furnishings ae completely new and very well cared for. The waiting room is furnished with a large flat screen television, which, gives the people the chance to unwind from the stress involved with the experience. Children are not allowed to be there since it is such a sensitive issue, which, also relieves the stress associated with going through the experience. We have been to clinics that are like a train station-- noisy and crowded; however this clinic is nothing at all like that. Each doctor has there own separate office and the layout of the clinic is very conducive to a stress-free environment. The waiting area is not lined with photographs of infants as was some of the other clinics we visited. The waiting area does not imply anything of a consumer product being sold or marketed. It clearly has only one element which says -- "Genesis Where Life Begins" -- which can be interpreted in different ways. When one goes to meet with the doctors or nurses they see time testimonials attached to the wall which all praise the good results they achieved while being a patient there. The only weakness I will make mention of is the fact that the time you wait can be long even though there may only be one patient before you.
During treatment, did you feel like you were treated like a number or a human?
Dr. Richard Grazi is a unique and special doctor to be with. There is no other doctor like him in the field of infertility.
Describe your experience with the nursing staff.
The nursing staff was very attentive to all of our needs. They directed us on what we needed to do and when to do it. The service was always available 24 Hours per day.
How was your experience with Richard Grazi?
Success in overcoming our infertility issues did not come immediately for us. I have heard that for some people it does come quickly; however, for us, it had become a very grueling experience which, required a major effort from both of us. We had consulted and were treated by many fertility specialists prior to discovering Dr. Grazi. All of them were very skilled, extremely knowledgeable, highly recommended and reputable, but none of them were anything like Dr. Grazi. Unique and special are only two of the many adjectives that truly describe his key attributes. For us Dr. Grazi was the only weapon we had to combat the grueling experience that we had undergone while going through our “ART” experience. Even though we owe our success to a “Higher Authority” (God the Creator), without, Dr. Grazi our “ART” experience would have been vastly different. Whether we had succeeded or failed in accomplishing our objectives we would still recommend Dr. Grazi to be the doctor of your choosing since he was the only doctor that enabled us to get us through this most difficult crisis in our lives with the least amount of emotional, psychological, spiritual, ethical and financial stress that anyone has ever dream of. Dr. Grazi was God’s answer to our prayers!
What one piece of advice would you give a prospective patient of Richard Grazi?
Trust his judgement, heed his advice and seriously consider his recommendations for he is truly a very remarkable doctor to be under the care of.
Describe the protocols Richard Grazi used in your cycles and their degree of success.
We started with an IVF procedure that made use of the meds-- Menopur and Bravelle to stimulate egg production.
Describe your experience with your monitoring appointments.
An efficient well oiled machine. I had to be there at 6:30 AM if I wanted to get out quickly. This did not ruin my schedule.
Describe the costs associated with your care under Richard Grazi.
The costs were fair and reasonable. The billing department was very helpful. Cost is negotiated if it is too high for the consumer. Financially this clinic is operated in a very business-like manner. It is excellent! They are very flexible at costs. There isn't a service performed that is over-priced or out of reach for the consumer. Deals are made and results are obtained.
10
Doctor
Richard Grazi
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
38
Treated
2016
Success with this Doc
No
Treatment
8 IUI, 1 IVF, 1 Embryo Freezing, Donor Sperm
Diagnosis
PCOS
8
Did unmedicated IUI, did medicated IUI with letrozole and trigger, and eventually did one round of IVF [at Genesis Fertility and Reproductive Medicine]...It is really hit or miss [with the nurses], and there seems to be a lot of turnover. The nurse I saw for monitoring most times was amazing, remembered me, was gentle, kind, rooting for me. Other nurses, including some who did IUI, didn't remember me at all, were rough, said rude things, or didn't communicate well.
+ Read more
Age
38
Treated
2016
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Lawyer
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
8 IUI, 1 IVF, 1 Embryo Freezing, Donor Sperm
Diagnosis
PCOS
8
Describe your experience with Genesis Fertility and Reproductive Medicine.
The satellite clinics can make monitoring easier. The main doctors are really kind and thoughtful people, who seem to really listen and take the time for you. It can be a grueling process and when you actually see the doctors, it's always a good experience. The nurses are hit or miss, and I ended up having to spend a lot of time going to the main office, which was a big commute for me. I don't feel that my IVF retrieval cycle was handled in the best way possible, but it was a new doctor subbing in, so hopefully she is no longer with the practice.
During treatment, did you feel like you were treated like a number or a human?
I was really impressed by the demeanor of the doctors, and that Dr. Ross read my chart before I came in and followed up personally on certain test results. Ultimately though, I still felt like I was a number and that they just had a protocol that they follow with everyone, especially when Dr. Ross was out.
Describe your experience with the nursing staff.
It is really hit or miss, and there seems to be a lot of turnover. The nurse I saw for monitoring most times was amazing, remembered me, was gentle, kind, rooting for me. Other nurses, including some who did IUI, didn't remember me at all, were rough, said rude things, or didn't communicate well.
What specific things went wrong at this clinic?
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
How was your experience with Katherine Melzer Ross?
She was very kind, attentive, and personable. She is very knowledgeable and great at explaining things. She diagnosed an issue others had missed, and was flexible in her approach. Not a weakness of hers but while she was out on leave, her replacement was not my favorite doctor, and this doctor ended up performing significant portions of my treatment.
What one piece of advice would you give a prospective patient of Katherine Melzer Ross?
Just understand the schedule of all the offices, and despite the satellite offices, understand how much time you will be forced to go to the main office.
Describe the protocols Katherine Melzer Ross used in your cycles and their degree of success.
Did unmedicated IUI, did medicated IUI with letrozole and trigger, and eventually did one round of IVF.
Describe your experience with your monitoring appointments.
Some days it was packed and others it was calm and just me. This could definitely be done better. It was also up to patients to track their place in line, ect - which works with some people and not with others.
Describe the costs associated with your care under Katherine Melzer Ross.
IUIs ranged from 3000-5000 depending on protocol they quoted something like 12000 for a round of IVF (plus meds) but in reality it was way more out of pocket for the whole process
5
Doctor
Katherine Melzer Ross
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
3
Age
28
Treated
2013
Success with this Doc
No
Treatment
9 IUI, IVF
Diagnosis
Unexplained
3
The nurse [at Genesis] dropped my husbands sperm sample before our IUI. She stated it was no big deal and proceeded to do the IUI. I did not get phone calls of my results in a timely manner. I had to call constantly to get results and they would often not call back till a day or two later...This clinic is a cattle call. You will not receive any personal or one on one attention. I felt very empty here..There was only one nurse who was kind and compassionate.
+ Read more
Age
28
Treated
2013
Success with this Doc
No
Race
Ashkenazi Jewish
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 6 Docs
Treatment
9 IUI, IVF
Diagnosis
Unexplained
3
Describe your experience with Genesis Fertility and Reproductive Medicine.
This clinic is a cattle call. You will not receive any personal or one on one attention. I felt very empty here especially since this was when I was first starting out in my infertility journey. Maybe there are newer doctors there that are more involved in patient care but Dr. Grazi was not one of them.
During treatment, did you feel like you were treated like a number or a human?
The office was a cattle call like experience. The doctor was not very warm however seemed optimistic. He had his nurses perform the IUIs and I had to make an appointment with him to find out why he think it failed. He was not very communicative.
Describe your experience with the nursing staff.
There was only one nurse who was kind and compassionate. Toby was very blunt and cold and made me feel uncomfortable during my IUIs. Another nurse dropped my husbands sperm sample on the floor and still proceeded to do the IUI!
What specific things went wrong at this clinic?
  • Failed to call with results
  • Failed to convey critical information
  • Lost or damaged samples
How was your experience with Richard Grazi?
You only communicate with this doctor when your treatment has failed. He does not perform the IUIs, the nurses do which I really did not like. He did not adjust treatments at all and did the same thing over and over and recommended IVF after 3 failed IUIs instead of trying to find out why they failed.
What one piece of advice would you give a prospective patient of Richard Grazi?
Dont expect too much from this doctor. Dont expect to see him or be treated by him often. You need to be your own advocate.
Describe the protocols Richard Grazi used in your cycles and their degree of success.
I did 3 IUIs with this doctor. He recommended letrozole each time and was not open to trying clomid. He did not change up the next cycle after a failed one which I found disappointing. He recommended IVF instead of doing further testing.
Describe the costs associated with your care under Richard Grazi.
We did 3 IUIs with this dr. We did back to back IUIs those cycles. Insurance covered one and we paid $400 for the second one. In total we probably paid around a few thousand for out of pocket IUIS, recombine testing, and copays.
2
Doctor
Richard Grazi
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
3
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
28
Treated
2010
Success with this Doc
Yes
Treatment
1 IUI, 2 IVF
Diagnosis
Tubal Blockage
10
Every nurse I dealt with at Genesis was compassionate, smart, patient, and helpful! Once I finally received my positive pregnancy test many nurses called me with the positive results . They were thrilled for me and treated me like family!
+ Read more
Age
28
Treated
2010
Success with this Doc
Yes
Race
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI, 2 IVF
Diagnosis
Tubal Blockage
10
During treatment, did you feel like you were treated like a number or a human?
While being completely upfront and truthful , Dr. Grazi eased my anxieties st every appointment I made with him. He calmed my frustrations and sat and talked with me one on one every time I requested an appointment.
Describe your experience with the nursing staff.
Every nurse I dealt with at Genesis was compassionate, smart, patient, and helpful! Once I finally received my positive pregnancy test many nurses called me with the positive results . They were thrilled for me and treated me like family!
How was your experience with Richard Grazi?
Dr Grazi is an honest, kind, compassionate, smart man. He was patient and helped comfort me in my time of struggles with infertility. He always had a "plan" and kept me hopeful . He helped make my dream of becoming a mother come true! He became my friend along the way! I have nothing negative to say about him!
What one piece of advice would you give a prospective patient of Richard Grazi?
Be patient and trust this doctor!
Describe the protocols Richard Grazi used in your cycles and their degree of success.
After a year of ttc with no results and an HSG which showed a blocked left Tube I made my first appointment in December of 2010 at Genesis Fertility with DR GRAZI! I was able to get an appointment rather quickly which I was happy about. Dr. Grazi sat with me and my husband and we discussed our options. We started an IUI cycle when I ovulated from my right Fallopian tube as this was the unblocked tube! This resulted in an ectopic pregnancy which was taken care of with methotrexate at Genesis. We then processed to to IVF a few months after the ectopic and I transferred 2 embryos and got negative pt results. The next cycle we did a fresh ivf again and we changed my medicine and I conceived my son , who is now 5.
Describe your experience with your monitoring appointments.
Convenient and worked ab
10
Doctor
Richard Grazi
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
6
Age
Treated
Success with this Doc
No
Treatment
6 IUI, 1 IVF, 1 Embryo Freezing
Diagnosis
Unexplained
6
Overall the nursing staff at Genesis is superb. They are warm, conscientious, and professional. Luchia (IUI nurse) and Joanne (IVF lead) stood out the most for us in our time at there. Luchia stayed late to help us figure out a last minute solution for one of our almost missed IUIs. She is sweet and has a nurturing demeanor which I appreciated greatly. Joanne was our main point of contact once we began IVF.
+ Read more
Age
Treated
Success with this Doc
No
Race
European, Ashkenazi Jewish, Middle Eastern, Native American
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
6 IUI, 1 IVF, 1 Embryo Freezing
Diagnosis
Unexplained
6
Describe your experience with Genesis Fertility and Reproductive Medicine.
Genesis' greatest strength is the demeanor of its staff. From the front desk to the assistant coordinators, most staff members are very pleasant, outgoing, and friendly to all. The point of contention we found with the clinic was that they had not had much experience with couples with our diagnosis of unexplained infertility. It would suit them well to hire a doctor with this expertise to best cater toward their patients needs.
During treatment, did you feel like you were treated like a number or a human?
Every patient at Genesis is considered like a family member of the staff. Not only did the nurses and doctors ALWAYS remember our names, nicknames, etc., but the phlebotomist nurses always seek to find positive things to talk about with patients. This was especially helpful for me as I was deathly afraid of needles. Knowing I had a phlebotomist who was kind and trustworthy made the process that much easier.
Describe your experience with your nurse.
Overall the nursing staff at Genesis is superb. They are warm, conscientious, and professional. Luchia (IUI nurse) and Joanne (IVF lead) stood out the most for us in our time at there. Luchia stayed late to help us figure out a last minute solution for one of our almost missed IUIs. She is sweet and has a nurturing demeanor which I appreciated greatly. Joanne was our main point of contact once we began IVF. She conducted a private course for me and my husband on a Sunday (her day off) and even stayed to answer questions we both had and walk him through mixing the injections. She is an all-star nurse! We did have one negative experience with one of the nurses, Nelli, which we did report to the doctor. In performing the IUI procedure she "shoved" the catheter inside of me without even looking. I mentioned it hadn't felt like that in the previous IUI's and she screamed at me to shut up. It's possible it is her personality, but I have also witnessed her aggressiveness with other patients. I would recommend to any potential patients to request NOT to have her on their team to avoid the unprofessional attitude.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
How was your experience with David L. Kulak?
We were under the direct care of Dr Kulak for nearly a year. In this time we we underwent several rounds each of clomid and injectable IUIs and a few rounds of IVF, all unsuccessful attempts. We had carefully chosen Genesis primary for the following reasons: they were in-network and they were less than a mile from our house. Our cousins had gone through IVF at another clinic and had mentioned the daunting treks they went through every morning and how their doctors had poor bedside manners. We hoped for the best and were pleasantly surprised when we found that not only was Dr Kulak tremendously patient and kind, he was also very supportive throughout the process. One IVF cycle had to be cancelled and he moved mountains to clear a room so we could convert it into an IUI same day. Another time he went out of his way for us was around the point of 6 failed attempts. My husband had trouble making a sample and it caused a huge fight between us since as everyone who goes through this process knows everything is timed exactly to the minute. When we hadn't shown up for our IUI due to my husband, the doctor called to mediate (yes, no joke) and help us find another solution. Dr Kulak is young, approachable, and generally very warm. After a year at this clinic we decided to leave to get a second opinion as he didn't haven't much experience with patients with unexplained infertility but we still have positive feelings toward the clinic.
What one piece of advice would you give a prospective patient of David L. Kulak?
He comes across as spaced out because his nature is to be very calm and relaxed. Don't fret, he's a genius. And don't be afraid to ask questions- he will even send you research and statistics if you request it.
Describe the protocols David L. Kulak used in your cycles and their degree of success.
We started at Genesis after 3 months of letrozole with timed intercourse and 12 months of unprotected relations. Gensis did extensive bloodwork on both me and my husband in the beginning, as well as a sonogram and a hysterosalpingogram. We went straight to 3 injectable IUI's using Follistim and Ovidrel. The first IUI cycle was stimmed for approximately 8 days using Follistim. Our dosage decreased overtime from 75, to 50, to 62.50 every other day. We triggered with Ovidrel 250 units on cycle day 12. The IUI was performed was on 8/17/17 using a fresh sample and we had 3 follicles, 19, 13, and 10.5. We then used 50mg progesterone bullet suppositories. Our second IUI was stimmed for 7 days using Follistim 75 units then triggered with Ovidrel 250 units on cycle day 12. The IUI was performed was performed on 9/13/17 using a fresh sample and we had one follicle at 17. We then used 50mg progesterone bullet suppositories. For our third IUI, the doctor tried adjusting our dosage, again using Follistim. Our dosages were 75, 87.5, and then 100. We triggered with 250 units of Ovidrel. The IUI was performed on 10/11/17 with a fresh sample and we had two follicles, one at 15.5 and one at 14. We then used 50mg progesterone bullet suppositories. The following month while prepping for IVF we leveraged Clomid (50 units) and practiced time intercourse. We got 4 follicles, 18, 13, 9.5, and 10.5. Our first round of Fresh Cycle IVF began on 11/15.The cycle started with 200 Follistim and consistent 75 units of Menopur. Our Follistim dosage increased every other day by 50 units of until we ended at 350. This cycle was cancelled due to generating only about just one follicle at 16 with several 10 or under. Needless to day, we converted to IUI. After approximately 12 days of Follistim, Menopur, and Citrotide, we triggered. Our dosage for Follistim began at 350ui, menopur 150 units. Almost every other day the doctor requested us to change our dosage. For example, 12/22 we started at 350 Follistim, on 12/24 we went down to 275, and then on 12/25 we jumped back to 300. We came in for blood work 3 times in the first week of stims and daily the week leading up to trigger. At the final scan, we generated 19 follicles, with 4 of them mature (18-21.5 size). Our retrieval produced 18 eggs and 11 fertilized. We did a 5 day freeze transfer and found out that they performed ICSI on 8 of the embryos. We put in two embryos (5AA and 5BA) and chose to froze the remaining which were 4AB, 4BA, 3BB, 3BB, and 2BB according to their grading system. Afterwards we used progesterone suppositories 200mg and took green estradiol until our blood test.
Describe your experience with your monitoring appointments.
Monitoring appointments are mornings 7-8 AM and are literally a scene of herded cattle. Genesis does not have enough seating room for their patients which leads several patients to sit on the floor in the hallway until their name is called. Patients are called on a first-come basis.
Describe the costs associated with your care under David L. Kulak.
Since fertility treatments are covered (somewhat) by my insurance, we luckily did not have to pay an-arm-and-a-leg. We did however get large bills of 500-1,000 dollars at a time. Genesis has a rule in place that prevents any patient from going into the clinic (for even monitoring) unless their full balance is paid.
4
Doctor
David L. Kulak
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
42 - 43
Treated
2014 - 2015
Success with this Doc
Yes
Treatment
3 IUI, 4 IVF
Diagnosis
10
The nursing staff at Genesis is a team of stars. They are so compassionate and wonderful.... If you arrive early for your shots, you are in and out of there quickly. Bay Parkway facility is clean, professional.... It was fairly easy -- sometimes there was more of a wait than others, but never too long and if you get there early you can be first.... They once didn't call with our results. They were extremely apologetic and kind about it, and made great efforts to close any communications gaps in their practice to ensure it wouldn't happen again. It was a fluke and had never happened before. They more than made up for it.
+ Read more
Age
42 - 43
Treated
2014 - 2015
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, 4 IVF
Diagnosis
10
Describe your experience with Genesis Fertility and Reproductive Medicine.
I've heard nightmare stories about wait times at other clinics. If you arrive early for your shots, you are in and out of there quickly. Bay Parkway facility is clean, professional.
During treatment, did you feel like you were treated like a number or a human?
Dr. Grazi was sensitive to the fact that this is a delicate and emotional process. He always gave us plenty of time with him and answered every detailed question.
Describe your experience with the nursing staff.
The nursing staff at Genesis is a team of stars. They are so compassionate and wonderful.
What specific things went wrong at this clinic?
  • Failed to call with results
How was your experience with Richard Grazi?
Dr. Grazi made us comfortable throughout the process. He explained everything in great detail (at our request) and walked us through the back and forth of making decisions when there was no clear right answer (often the case in this process). He gave his opinion when we asked for it and always helped us weigh our options to make a decision we felt comfortable with.
Describe the protocols Richard Grazi used in your cycles and their degree of success.
First Gonol F, Progesterone, Ovidrel Switched to Lupron, Bravelle, Menopur with good results
Describe your experience with your monitoring appointments.
It was fairly easy -- sometimes there was more of a wait than others, but never too long and if you get there early you can be first.
Describe the costs associated with your care under Richard Grazi.
Completely covered by insurance
10
Doctor
Richard Grazi
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
33 - 35
Treated
2013 - 2015
Success with this Doc
Yes
Treatment
6 IUI
Diagnosis
Endometriosis
10
..Clinic [Genesis - Bay Parkway] is super well run, very organized and the staff is amazing...[Nurses are] very patient, and caring. gentle with procedures and blood draw, very sweet on the phone, good with confidentiality....[the clinic is] very clean, organized... easy parking. privacy is taken care of...[Dr. Grazi] He spoke to me and really understood what I was going through. He was very kind, patient and understanding. He also understood my religious needs and was sympathetic to them.
+ Read more
Age
33 - 35
Treated
2013 - 2015
Success with this Doc
Yes
Race
Prefer not to answer
Income
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
6 IUI
Diagnosis
Endometriosis
10
Describe your experience with Genesis Fertility and Reproductive Medicine.
very clean, organized... easy parking. privacy is taken care of.
During treatment, did you feel like you were treated like a number or a human?
He spoke to me and really understood what I was going through. He was very kind, patient and understanding. He also understood my religious needs and was sympathetic to them.
Describe your experience with the nursing staff.
very patient, and caring. gentle with procedures and blood draw, very sweet on the phone, good with confidentiality.
How was your experience with Richard Grazi?
We had a wonderful experience. He is extremely qualified and very competent. We have 5 beautiful children because of him. His clinic is super well run, very organized and the staff is amazing. He gave us exactly what we wanted, a beautiful family. we also had surgery with him that went very well.
What one piece of advice would you give a prospective patient of Richard Grazi?
Ask all your questions and trust that you're in good hands!
Describe the protocols Richard Grazi used in your cycles and their degree of success.
surgery to remove endometriosis, stage 4+ and then Immediate round of clomid and IUI to achieve pregnancy before endo had a chance to grow back. First round was successful, our first child was born nine months later. Endometriosis in our case, was "cured" through the pregnancies and all our subsequent children - conceived after 1 or 2 rounds of clomid and IUI.
Describe the costs associated with your care under Richard Grazi.
almost all costs were covered through insurance. we were very fortunate.
10
Doctor
Richard Grazi
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
6
Age
21 - 26
Treated
2005 - 2010
Success with this Doc
Yes
Treatment
14 IUI
Diagnosis
Anovulation, Male Factor, PCOS
6
I was recognized by the staff [at Genesis Fertility and Reproductive Medicine] there which was nice. Some of them even knew my by name. When I needed to get someone on the phone I was always successful...Billing dept is famous for being horrible human beings They also were very unhelpful when my insurance company (Oxford) didn't acknowledge that a woman under 21 would need fertility meds- so I had to pay for medication out of pocket !!
+ Read more
Age
21 - 26
Treated
2005 - 2010
Success with this Doc
Yes
Race
Ashkenazi Jewish
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1st of 3 Docs
Treatment
14 IUI
Diagnosis
Anovulation, Male Factor, PCOS
6
Describe your experience with Genesis Fertility and Reproductive Medicine.
Billing dept is famous for being horrible human beings They also were very unhelpful when my insurance company (Oxford) didn't acknowledge that a woman under 21 would need fertility meds- so I had to pay for medication out of pocket !!
During treatment, did you feel like you were treated like a number or a human?
I was recongnized by the staff there which was nice. Some of them even knew my by name. When I needed to get someone on the phone I was always successful
Describe your experience with your nurse.
She was better than the dr! She called every afternoon with instructions for that day.. If I had any questions I asked her.
What specific things went wrong at this clinic?
  • Failed to call with results
How was your experience with Richard Grazi?
He was a little creepy. Hugged me when I didn't need to be hugged. I didn't feel it was appropriate. But I think it was his way of being "warm". I never understood his way of speaking.
What one piece of advice would you give a prospective patient of Richard Grazi?
Be patient
Describe the protocols Richard Grazi used in your cycles and their degree of success.
Follistim wth iui Post coital tests Hsg scans Injectables class which was nice
Describe the costs associated with your care under Richard Grazi.
I had private insurance but my medication wasn't covered because I was under 21 and my insurance company didn't cover minors since they didn't think it was a necessity despite the letter my doctor wrote. So I had to pay out of pocket for medication. All else was covered.
7
Doctor
Richard Grazi
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
25
Treated
2016
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Male Factor
10
Everything [at Genesis] was great and top notch...I felt like a human everyone on the staff knew my name and truly cared for the best outcome....Absolutely wonderful. They were very wise and were always on top of everything. For example one day I didn't have a medication I needed, they gave me from the office so I can continue the routine...[Monitoring Appts] It was very efficient and run well. Only on weekends was it a little busy. Otherwise Great
+ Read more
Age
25
Treated
2016
Success with this Doc
Yes
Race
Middle Eastern
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Male Factor
10
Describe your experience with Genesis Fertility and Reproductive Medicine.
Everything was great and top notch. It's pretty expensive but it's like that everywhere since insurance doesn't cover.
During treatment, did you feel like you were treated like a number or a human?
I felt like a human everyone on the staff knew my name and truly cared for the best outcome
Describe your experience with the nursing staff.
Absolutely wonderful. They were very wise and were always on top of everything. For example one day I didn't have a medication I needed, they gave me from the office so I can continue the routine.
How was your experience with Richard Grazi?
He is extremely compassionate and caring and he truly looks out for you. He was very sympathetic when things didn't work out and made it that much easier. He is knowledgeable and knows what he's doing
What one piece of advice would you give a prospective patient of Richard Grazi?
Definitely to gather up the courage and go for an appointment. Hopefully it will all work out
Describe the protocols Richard Grazi used in your cycles and their degree of success.
I used gonal f and manopur and cetrotide and for the trigger shot was ovidrel
Describe your experience with your monitoring appointments.
It was very efficient and run well. Only on weekends was it a little busy. Otherwise Great
Describe the costs associated with your care under Richard Grazi.
Around 12000
10
Doctor
Richard Grazi
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
36
Treated
2016
Success with this Doc
Yes
Treatment
4 IUI, 2 IVF, Donor Sperm
Diagnosis
10
They [nurses at Genesis - Bay Parkway] were my cheerleaders! Every single one of them. Clear, honest, knowledgeable and compassionate...You never just feel like a number from the front desk to the to the lab everyone is warm and friendly and actually remembers your name!...I never waited too long and was always able to make it to work in time afterwards. The staff makes you feel comfortable...
+ Read more
Age
36
Treated
2016
Success with this Doc
Yes
Race
Black or African-American
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI, 2 IVF, Donor Sperm
Diagnosis
10
Describe your experience with Genesis Fertility and Reproductive Medicine.
You never just feel like a number from the front desk to the to the lab everyone is warm and friendly and actually remembers your name!
During treatment, did you feel like you were treated like a number or a human?
He took his time in answering all of my questions. Was kind, sincere and honest when my worries got the best of me. He personally called me after my failed transfers
Describe your experience with the nursing staff.
They were my cheerleaders! Every single one of them. Clear, honest, knowledgeable and compassionate.
How was your experience with Richard Grazi?
He is honest, clear, knowledgeable and very patient. He always put me at ease. Accepted my input and choices for my care but was honest and explained when something wasn't possible. Clearly explained the pros and cons of each medication and decision.
What one piece of advice would you give a prospective patient of Richard Grazi?
Feel free to go with your list of questions!! He will take the time to answer them.
Describe the protocols Richard Grazi used in your cycles and their degree of success.
I don't recall them.
Describe your experience with your monitoring appointments.
I never waited too long and was always able to make it to work in time afterwards. The staff makes you feel comfortable.
Describe the costs associated with your care under Richard Grazi.
I was able to apply for the NYS Demonstration Prgram which helped greatly with cost.
10
Doctor
Richard Grazi
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
Treated
Success with this Doc
No
Treatment
3 IUI, Donor Sperm
Diagnosis
7
The billing department needs more compassion and not to be so mean. They need really get their facts together before telling patients things will get covered and end up not being covered. Other then that I love this clinic [RMA]. You get free parking, nurses are all friendly, dr answers all and any questions you may have...The nurses usually knew who I was when I walked in. I didn't feel rushed and they always answered all my questions
+ Read more
Age
Treated
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI, Donor Sperm
Diagnosis
7
Describe your experience with Genesis Fertility and Reproductive Medicine.
The billing department needs more compassion and not to be so mean. They need really get their facts together before telling patients things will get covered and end up not being covered. Other then that I love this clinic. You get free parking, nurses are all friendly, dr answers all and any questions you may have.
During treatment, did you feel like you were treated like a number or a human?
The nurses usually knew who I was when I walked in. I didn't feel rushed and they always answered all my questions
Describe your experience with the nursing staff.
Very nice. Always return my calls in a timely manner
How was your experience with Richard Grazi?
He is a great doctor. I would email him about concerns I had And he would always address them by the end of the day. I felt comfortable and clam around him. He has a lot of patience. Just wish I was stop not getting pregnant and actually go to term.
What one piece of advice would you give a prospective patient of Richard Grazi?
To bring in any questions you may have so he can answer them.
Describe the protocols Richard Grazi used in your cycles and their degree of success.
1st round IUI did 50mg of clomid. Ended in chemical pregnancy. Second cycle IUI did 50mg ended up not getting pregnant. 3rd round did 100mg of clomid, didnt respond and did a stair stepper. Took 150mg of clomid then IUI and ended in chemical pregnancy
Describe the costs associated with your care under Richard Grazi.
Insurance covered a lot of my stuff I think. Still waiting to hear back.
7
Doctor
Richard Grazi
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF
Diagnosis
Unexplained
10
Clinic was always clean and well-kept. Appointments were easy to make and nurses made sure to adhere to my schedule. It was also great to have a hotline to call them anytime I had a question or concern. Morning monitoring was also quick and efficient.
+ Read more
Age
Treated
Success with this Doc
Yes
Race
Ashkenazi Jewish
Income
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 1 IVF
Diagnosis
Unexplained
10
Describe your experience with Genesis Fertility and Reproductive Medicine.
Clinic was always clean and well-kept. Appointments were easy to make and nurses made sure to adhere to my schedule. It was also great to have a hotline to call them anytime I had a question or concern. Morning monitoring was also quick and efficient.
During treatment, did you feel like you were treated like a number or a human?
Dr. Grazi was extremely sympathetic and open. He took the time to answer all questions and appointments were never rushed.
Describe your experience with your nurse.
She was very personable and optimistic. Irina always put me in a good mood and made the process more human-like. She was more like a mother figure guiding me every step of the way.
How was your experience with Richard Grazi?
Dr. Grazi was very knowledgeable and professional. Moreover, he was compassionate and cared about me as a person. I enjoyed the way he described each process and guided me through all of the steps. IVF is not easy. Dr. Grazi put me at ease and gave us hope.
What one piece of advice would you give a prospective patient of Richard Grazi?
Be patient with the process. I know it could be frustrating but listen to the doctor as he has plenty of experience. Ask questions! Dr. Grazi is always there to answer them.
Describe the protocols Richard Grazi used in your cycles and their degree of success.
Injections followed by retrieval and embryo transfer. We also opted to do genetic testing on the embryos.
Describe the costs associated with your care under Richard Grazi.
20+ thousand for everything
10
Doctor
Richard Grazi
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
Treated
Success with this Doc
No
Treatment
IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, PCOS
8
[Genesis Fertility nurses were] Very kind, but overworked so rushed. Also, some had accents the were hard to understand....Only minor slip ups-- lost test results, some long waits, prescription request lost, pricing confusion, nothing major, always apologized...Procedure [FET] was $3800, but other things extra, saline soon $600, counselling $250, etc...You will have a good experience whatever the outcome. They really try to work with you.
+ Read more
Age
Treated
Success with this Doc
No
Race
Ashkenazi Jewish
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, PCOS
8
Describe your experience with Genesis Fertility and Reproductive Medicine.
It matters who your MD is. Do HW beforehand. You will have a good experience whatever the outcome. They really try to work with you.
During treatment, did you feel like you were treated like a number or a human?
Very patient, very timely answers
Describe your experience with the nursing staff.
Very kind, but overworked so rushed. Also, some had accents the were hard to understand.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Provided conflicting information
  • Lost or damaged samples
How was your experience with David L. Kulak?
Very compassionate, patient, knowledgable, gets back to you right away. Helps find embryos, asks if procedure hurts, emotionally appropriate, reassuring. I felt like his only patient, though I wasn't!
What one piece of advice would you give a prospective patient of David L. Kulak?
Do your own research first, and come with questions. Also, be persistent if you have a concern-- he does not mind considering all options.
Describe the protocols David L. Kulak used in your cycles and their degree of success.
FET with 2 day 5 embryos.
Describe the costs associated with your care under David L. Kulak.
Procedure was $3800, but other things extra, saline soon $600, counselling $250, etc
10
Doctor
David L. Kulak
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
Yes
Treatment
12 IUI
Diagnosis
Diminished Ovarian Reserve, Male Factor, Unexplained
10
The clinic [Genesis Fertility and Reproductive Medicine] has various offices and locations, makes it very easy to get an appointment. The offices are clean and the staff is professional. The office is not kid friendly which could be an issue for parents...I felt as though she [Dr. Katherine Melzer Ross] honestly wanted to help us get to our goal. She explained everything and took my thoughts and concerns seriously. I was able to reach her via email or phone anytime of the day. She answered all of our questions.
+ Read more
Age
Treated
Success with this Doc
Yes
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
12 IUI
Diagnosis
Diminished Ovarian Reserve, Male Factor, Unexplained
10
Describe your experience with Genesis Fertility and Reproductive Medicine.
The clinic has various offices and locations, makes it very easy to get an appointment. The offices are clean and the staff is professional. The office is not kid friendly which could be an issue for parents.
During treatment, did you feel like you were treated like a number or a human?
she was extremely thorough and compassionate
How was your experience with Katherine Melzer Ross?
I felt as though she honestly wanted to help us get to our goal. She explained everything and took my thoughts and concerns seriously. I was able to reach her via email or phone anytime of the day. She answered all of our questions.
What one piece of advice would you give a prospective patient of Katherine Melzer Ross?
Try to relax and trust that everything will work out
10
Doctor
Katherine Melzer Ross
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Genesis Fertility and Reproductive Medicine
Brooklyn
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
28 - 29
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
3 IUI, 2 IVF
Diagnosis
10
The clinic [Genesis Fertility and Reproductive Medicine] offers early daily monitoring at satellite offices so it doesn't interfere with your work schedule. If you don't live near the main office, you can get blood drawn or a sonogram at a closer office and they bring it to the main office to be tested and reviewed by your dr. It really is VERY convenient; although it would still be very worth the trip to the main office. It feels like a family there. Everyone is very friendly. And the office runs like a well oiled machine. Every department works very well together.
+ Read more
Age
28 - 29
Treated
2015 - 2016
Success with this Doc
Yes
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, 2 IVF
Diagnosis
10
Describe your experience with Genesis Fertility and Reproductive Medicine.
There really isn't anything negative I can say. The clinic offers early daily monitoring at satellite offices so it doesn't interfere with your work schedule. If you don't live near the main office, you can get blood drawn or a sonogram at a closer office and they bring it to the main office to be tested and reviewed by your dr. It really is VERY convenient; although it would still be very worth the trip to the main office. It feels like a family there. Everyone is very friendly. And the office runs like a well oiled machine. Every department works very well together.
During treatment, did you feel like you were treated like a number or a human?
Having previously experienced loss, Dr. Grazi handled us very gingerly. While giving us the straight facts of the success rate, he completely sympathized with us and told us that he would work with us to help us in every way he could. The instant we met him, he made us feel like we were his only patients; completely giving us his undivided attention in the most respectful and professional way.
Describe your experience with the nursing staff.
The nursing staff is amazing. They are ALWAYS there for you. You deal with them more than the actual doctor. They become familiar with you, and are very attentive and helpful.
How was your experience with Richard Grazi?
Dr. Grazi is very warm and compassionate. I really don't have anything negative to say about him. We started with another Dr, and then ended up with Dr Grazi after our first doctor left. We are very happy to have been under Dr Grazi's care. He did what he could to make us feel comfortable while keeping professional and giving us the honest truth.
What one piece of advice would you give a prospective patient of Richard Grazi?
Don't put off your first visit. Dr Grazi is there to help. He runs an operation that is unlike most clinical settings. You'll feel welcomed into the "family" at Genesis and you'll know that you're in good hands.
Describe the protocols Richard Grazi used in your cycles and their degree of success.
Dr Grazi performed a frozen transfer on me. His reasoning was to be able to prepare my uterus in the best way possible. Fresh cycles are very time sensitive. By doing frozen, we were able to take our time prepping my body. He actually cancelled my first attempt because my lining wasn't as good as he wanted. The next cycle, my lining was much better and it wound up resulting in a beautiful and successful pregnancy.
Describe the costs associated with your care under Richard Grazi.
I don't remember the actual cost, but the financial department was very helpful to us who weren't covered for treatments under our insurance.
10
Doctor
Richard Grazi
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Genesis Fertility and Reproductive Medicine
Hewlett
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
43 - 46
Treated
2012 - 2015
Success with this Doc
Yes
Treatment
15 IUI, 5 IVF, 1 Egg Freezing, 5 Embryo Freezing, Surrogacy
Diagnosis
10
Everyone, at the clinic [Genesis - Long Island], was professional and caring. We have nothing bad to complain about the staff...Parking, most of the time, was an issue. We were not sure about whether or not we would be able to park in the building. We had to park many blocks away. Confidentiality was key to us...we would not ask for more, and would like to extend our heartfelt gratitude to Dr Grazi and his wonderful crew, at Genesis, especially Charlene, and Tara.
+ Read more
Age
43 - 46
Treated
2012 - 2015
Success with this Doc
Yes
Race
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
6th of 6 Docs
Treatment
15 IUI, 5 IVF, 1 Egg Freezing, 5 Embryo Freezing, Surrogacy
Diagnosis
10
Describe your experience with Genesis Fertility and Reproductive Medicine.
Parking, most of the time, was an issue. We were not sure about whether or not we would be able to park in the building. We had to park many blocks away. Confidentiality was key to us.
During treatment, did you feel like you were treated like a number or a human?
Dr Grazi was very compassionate. From the time we met him, he made us feel like he cared deeply about our situation, and was willing to help us get through it. His staff was always helpful and caring, especially Tara who helped us managing the different steps. For about 18 years, we went to various centers of excellence, looking for help, and we have never felt the welcoming and the warmth that we found in Dr. Grazi. We felt like he was a father guiding us, and understanding what we were going through. After 18 years, Dr Grazi made our dream come through with the birth of our beautiful daughter. At this point, we would not ask for more, and would like to extend our heartfelt gratitude to Dr Grazi and his wonderful crew, at Genesis, especially Charlene, and Tara.
Describe your experience with your nurse.
Everyone, at the clinic, was professional and caring. We have nothing bad to complain about the staff
How was your experience with Richard Grazi?
Dr. Grazi was very professional, knowledgeable, and explained the steps involved with every procedure. He was caring, and was genuine in explaining the risks involved in all the procedures to be undertaken. For example, when we were down to the last 2 embryos, we wanted to split them, but, he indicated that we had a better chance with transferring the last two at once. Also, when the first 3 transfers did not thrive to result in a pregnancy, Dr Grazi was forceful in recommending that we get a different surrogate, as he had the strong feeling that she was not following the protocol. And of course, he was right, we followed his advice and our dreams finally became true.
What one piece of advice would you give a prospective patient of Richard Grazi?
Be patient, and put your trust in him
Describe the protocols Richard Grazi used in your cycles and their degree of success.
All four transfers that Dr Grazi performed should have resulted in a positive pregnancy, however, for the first three, the protocol was not strictly followed by the surrogate.
Describe the costs associated with your care under Richard Grazi.
It was somewhat costly, but not overwhelmingly
10
Doctor
Richard Grazi
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Genesis Fertility and Reproductive Medicine
Hewlett
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
41 - 42
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
3 IUI
Diagnosis
Diminished Ovarian Reserve
10
Dr. Grazi is doctors who treats you as human , not a number. Tapers treatment plan according to you . He's warm compassionate and honest...Dr. Grazi and staff at genesis of Brooklyn , treats everyone with respect. Dr. Grazi is a true gentleman . I highly recommend him!...[Costs are] about the same as Methodist /kofinas fertility
+ Read more
Age
41 - 42
Treated
2015 - 2016
Success with this Doc
Yes
Race
Other
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
3 IUI
Diagnosis
Diminished Ovarian Reserve
10
During treatment, did you feel like you were treated like a number or a human?
Dr. Grazi and staff at genesis of Brooklyn , treats everyone with respect. Dr. Grazi is a true gentleman . I highly recommend him!
Describe your experience with your nurse.
The whole staff at Gensis was professional from the front desk to the dr grazi
How was your experience with Richard Grazi?
Dr. Grazi is doctors who treats you as human , not a number. Tapers treatment plan according to you . He's warm compassionate and honest.
What one piece of advice would you give a prospective patient of Richard Grazi?
To trust him
Describe the costs associated with your care under Richard Grazi.
About the same as Methodist /kofinas fertility
10
Doctor
Richard Grazi
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Genesis Fertility and Reproductive Medicine
Hewlett
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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9
Age
Treated
Success with this Doc
?
Treatment
4 IUI, 5 IVF, 2 Egg Freezing
Diagnosis
Poor Egg Quality, Unexplained
9
Genesis is a great facility the staff is wonderful and friendly and compassionate. They all address you by name from the minute you walk in to the minute you walk out. Love the staff. Love the doctors...Lucia [nurse] is wonderful and helpful...Dr kulak is wondeful and knowledgeable. Is hands in and contact you with details and info as needed. He knows his info and is extremely compassionate and kind. Follows up often when you contact him or email him no matter the time.
+ Read more
Age
Treated
Success with this Doc
?
Race
Native American
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
4 IUI, 5 IVF, 2 Egg Freezing
Diagnosis
Poor Egg Quality, Unexplained
9
Describe your experience with Genesis Fertility and Reproductive Medicine.
Genesis is a great facility the staff is wonderful and friendly and compassionate. They all address you by name from the minute you walk in to the minute you walk out. Love the staff. Love the doctors.
During treatment, did you feel like you were treated like a number or a human?
Dr kulak was and is wonderful. He takes the time to explain things and contacts you often to see how you are doing. Great doctor.
Describe your experience with your nurse.
Lucia is wonderful and helpful.
How was your experience with David L. Kulak?
Dr kulak is wondeful and knowledgeable. Is hands in and contact you with details and info as needed. He knows his info and is extremely compassionate and kind. Follows up often when you contact him or email him no matter the time.
What one piece of advice would you give a prospective patient of David L. Kulak?
He is wonderful
Describe the protocols David L. Kulak used in your cycles and their degree of success.
Gonal 350 and ovidrel for trigger
Describe the costs associated with your care under David L. Kulak.
Other then my deductible mostly covered so no issues.
8
Doctor
David L. Kulak
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Genesis Fertility and Reproductive Medicine
Staten Island
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less