Shady Grove Fertility Atlanta

Available Resources

Genetic counseling: OfferedAcupuncture: OfferedMental health counseling: OfferedNutrition counseling: OfferedAdministration of shots: OfferedCoordinating at-home nursing: OfferedSelling medication is not offered: Not OfferedProviding backup medication: Offered
Alpharetta
3400-A Old Milton Parkway
Alpharetta, GA 30005
404-843-2229
Buckhead/Piedmont
2001 Peachtree Road NE
Atlanta, GA 30309
404-843-2229
Sandy Springs
5445 Meridian Mark Road
Atlanta, GA 30342
404-843-2229
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On a scale from 0-10, how likely are you to recommend Shady Grove Fertility Atlanta to a friend?
Strongly recommend: 11Neutral: 1Don't recommend: 28.9
14 assessments
  • 79% Strongly recommend (9-10)
  • 7% Neutral (7-8)
  • 14% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
418
Annual Cycles National Avg.
344
14 assessments
10
Age
Treated
Success with this Doc
?
Treatment
4 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Uterine Fibroids
10
They [nurses at Georgia Reproductive Specialists] are all very responsive. If I have questions or need a help with an injection, they are very good about walking through the steps and keeping you encouraged throughout the process. They all have a friendly demeanor.
+ Read more
Age
Treated
Success with this Doc
?
Race
Black or African-American
Income
$100K - $199K
Occupation
Marketer or PR
Order & Number of Docs Seen
4th of 4 Docs
Treatment
4 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Uterine Fibroids
10
Describe your experience with Shady Grove Fertility Atlanta.
Georgia Reproductive Specialist is one of the top clinics in the the Atlanta area. I was first drawn to them because their prices for IVF were more reasonable. It is easy to get an appointment relatively quickly and all of the doctors in the practice work together. The front office staff is also extremely helpful.
During treatment, did you feel like you were treated like a number or a human?
Dr. McCarthy-Keith treated me husband and I like we were her only patients during each visit. She empathized with our situation and let us know that her goal was to help us get a baby.
Describe your experience with the nursing staff.
They are all very responsive. If I have questions or need a help with an injection, they are very good about walking through the steps and keeping you encouraged throughout the process. They all have a friendly demeanor.
How was your experience with Desiree McCarthy-Keith?
I was referred to Dr. McCarthy-Keith from another friend who raved about her. She is exceptional at what she does and clearly communicates prognosis, test results and recommendations with compassion. She never seems too rushed or busy to answer questions.
What one piece of advice would you give a prospective patient of Desiree McCarthy-Keith?
Don't be afraid of asking her to explain all of your options for fertility treatments and any questions (small or large). She is very willing to answer any and all.
Describe the protocols Desiree McCarthy-Keith used in your cycles and their degree of success.
Dr. McCarthy-Keith has recommended that we pursue a donor egg IVF cycle since our funds are limited and this would give us a better chance of conceiving versus using my eggs with a 20% chance. We are currently saving up to go down this route.
Describe the costs associated with your care under Desiree McCarthy-Keith.
The clinic recently merged with Shady Grove so the donor egg cycle costs changed some from our first visit. They now have two options that start at $28k.
10
Doctor
Desiree McCarthy-Keith
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Shady Grove Fertility Atlanta
Buckhead/Piedmont
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
38 - 41
Treated
2013 - 2016
Success with this Doc
No
Treatment
3 IUI, 1 IVF
Diagnosis
PCOS, Unexplained
10
The clinic [GA Repro Specialists] has a wonderful staff and the atmosphere at the Meridian Mark Office is fantastic... They always worked with me on my schedule. I was always seen at my scheduled time which helped since I was working. I felt very at ease, even when things were not going as planned.... A nurse was also always available to answer questions when I called, and if I had to leave a message the call was returned promptly.... The nurses seemed to be very knowledgeable and always able to answer questions.
+ Read more
Age
38 - 41
Treated
2013 - 2016
Success with this Doc
No
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Lawyer
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
PCOS, Unexplained
10
Describe your experience with Shady Grove Fertility Atlanta.
The clinic has a wonderful staff and the atmosphere at the Meridian Mark Office is fantastic. I was unable to visit their other campuses. They always worked with me on my schedule. I was always seen at my scheduled time which helped since I was working. I felt very at ease, even when things were not going as planned.
During treatment, did you feel like you were treated like a number or a human?
She always greeted me by name and had clearly reviewed my file or remembered me from previous treatment. I never felt there were too many patients or rushed at any of my appointments.
Describe your experience with the nursing staff.
The nurses seemed to be very knowledgeable and always able to answer questions. They were always aware of the circumstances surrounding my treatment and care. A nurse was also always available to answer questions when I called, and if I had to leave a message the call was returned promptly.
How was your experience with Desiree McCarthy-Keith?
I felt she was very knowledgeable and did a wonderful job explaining everything to me. Always made me feel comfortable even when delivering bad news. She was always able to answer my questions and she always listened to my concerns.
What one piece of advice would you give a prospective patient of Desiree McCarthy-Keith?
Don't be afraid to ask questions.
Describe the protocols Desiree McCarthy-Keith used in your cycles and their degree of success.
Because I had unexplained infertility she started off with a round of IUI. After that it was determined that IVF would likely be our best bet. I was given a plan and the first round I had to stop due to a polyp on my uterus. I had the surgery to remove that and then we proceeded with our round. I began the medications and had the egg retrieval which produced 18 eggs. After fertilization we had 13 eggs fertilize to create embryos but only 6 lasted until day 5. Because of our ages we had the genetic testing done. Of the 6 embryos only one was viable. We transferred the one embryo and received a positive pregnancy test. At our ultrasound appointment it was determined that I had a blighted ovum and in fact was not pregnant.
Describe the costs associated with your care under Desiree McCarthy-Keith.
My insurance covered the testing. All of my procedures were paid out of pocket. Total for all of my treatment was $20,247.01, not including the medications.
10
Doctor
Desiree McCarthy-Keith
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Shady Grove Fertility Atlanta
Alpharetta
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
36 - 37
Treated
2015 - 2016
Success with this Doc
?
Treatment
1 IVF
Diagnosis
Male Factor, Tubal Blockage
10
The clinic [Shady Grove Atlanta] is great! Nice staff & very friendly environment. It’s a clean environment and very welcoming. Any questions one may have anybody is there to answer. They all are caring & make sure to tend to the needs of the patient.... The nurse was great. Whenever I call she was there to answer all my questions. Very nice and pleasant.... I felt like a human because when I hurt Dr. McCarthy-Keith hurt as well. It shows she has a passion for what she does.
+ Read more
Age
36 - 37
Treated
2015 - 2016
Success with this Doc
?
Race
Black or African-American
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IVF
Diagnosis
Male Factor, Tubal Blockage
10
Describe your experience with Shady Grove Fertility Atlanta.
The clinic is great! Nice staff & very friendly environment. It’s a clean environment and very welcoming. Any questions one may have anybody is there to answer. They all are caring & make sure to tend to the needs of the patient.
During treatment, did you feel like you were treated like a number or a human?
I felt like a human because when I hurt Dr. McCarthy-Keith hurt as well. It shows she has a passion for what she does. She personable & willing to ensure as a human you’re comfortable. She’s upfront & straightforward.
Describe your experience with your nurse.
The nurse was great. Whenever I call she was there to answer all my questions. Very nice and pleasant.
How was your experience with Desiree McCarthy-Keith?
She’s personable informative straightforward & tells it like it is. She gives stats & will inform you as a patient if the process will work. What she says for the ,ost part is correct & she looks out for the best interest of the patient.
What one piece of advice would you give a prospective patient of Desiree McCarthy-Keith?
Listen to what she says. She’s looking out for your best interest. She’s honest and will give the best treatment to whoever she comes in contact with.
Describe the protocols Desiree McCarthy-Keith used in your cycles and their degree of success.
After reviewing my med list from other IVF doctor, she said she will increase my dosage and recommended DHEA & CoQ10 to increase my egg quality due to my 1st retrieval being 10 eggs with only 2 fertilizing. She also stated I should continue acupuncture & change my diet and incorporate exercise.
Describe the costs associated with your care under Desiree McCarthy-Keith.
Meds-$500
10
Doctor
Desiree McCarthy-Keith
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Shady Grove Fertility Atlanta
Alpharetta
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
?
Treatment
5 IUI, 2 IVF
Diagnosis
Unexplained
10
All of them [nurses at Shady Grove] was great they had open communication and assisted me with everything...Great communication, very compassionate. Only complaint I have is front desk can't assist with billing issues. They refer you to billing rep. That you have to wait until they call you back. Even the nurses that do you labs are great, they was always polite and understanding... Love the new look of the office.
+ Read more
Age
Treated
Success with this Doc
?
Race
Black or African-American
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
5 IUI, 2 IVF
Diagnosis
Unexplained
10
Describe your experience with Shady Grove Fertility Atlanta.
Great communication, very compassionate. Only complaint I have is front desk can't assist with billing issues. They refer you to billing rep. That you have to wait until they call you back. Even the nurses that do you labs are great, they was always polite and understanding... Love the new look of the office.
During treatment, did you feel like you were treated like a number or a human?
She fully explained everything to me and my husband. She always spike and hug me when she saw me. She always made the call when my test came back.
Describe your experience with your nurse.
All of them was great they had open communication and assisted me with everything
How was your experience with Desiree McCarthy-Keith?
I loved everyone there all of my nurses was great, they all answered and assisted me with everything and answered every question I have ever had. Dr. MK always took my request into consideration. I loved this clinic and the staff.
What one piece of advice would you give a prospective patient of Desiree McCarthy-Keith?
Go in with a open mind, Dr. MK will advise you of the steps you need to follow. Just follow her lead.
Describe the protocols Desiree McCarthy-Keith used in your cycles and their degree of success.
I don't remember my protocol, but I do remember I stimed for 10 days retrieved only 5 eggs, 3 made it to day 5. She did suggest testing our eggs but at the time we couldn't afford it. My last visit she did advise for next cycle to be aggressive and test my embryo, she feels like will be the next best step.
Describe the costs associated with your care under Desiree McCarthy-Keith.
12k
10
Doctor
Desiree McCarthy-Keith
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Shady Grove Fertility Atlanta
Alpharetta
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
30
Treated
2016
Success with this Doc
No
Treatment
4 IUI
Diagnosis
Male Factor, Unexplained
10
GRS has many different locations around the Atlanta area. The doctor's are at different locations on different days which is helpful for people who have to travel. The clinic is very clean with many smiling faces and information/literature waiting for you. They get results back to you as soon as they get them in. Communication is of very good quality!... The staff really gets to know you and calls to check on you, as well as, wishes you the best of luck after each appointment.
+ Read more
Age
30
Treated
2016
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI
Diagnosis
Male Factor, Unexplained
10
Describe your experience with Shady Grove Fertility Atlanta.
GRS has many different locations around the Atlanta area. The doctor's are at different locations on different days which is helpful for people who have to travel. The clinic is very clean with many smiling faces and information/literature waiting for you. They get results back to you as soon as they get them in. Communication is of very good quality!
During treatment, did you feel like you were treated like a number or a human?
Dr. Namnoum and her nurse call you by name every visit as well as hug you and tell you they missed you if it has been a while between appointments. The staff really gets to know you and calls to check on you, as well as, wishes you the best of luck after each appointment.
Describe your experience with your nurse.
Every one at GRS, either of the locations, is very friendly and helpful. Dr. Namnoum's nurse is Tracy. Tracy is who I communicated with mostly and saw in the office before appointments. Occasionally, I saw another nurse and nursing staff all of which were of the same quality.
What specific things went wrong at this clinic?
  • Failed to call with results
How was your experience with Anne Brawner Namnoum?
Dr. Namnoum is very knowledgeable and follows the typical protocol when one is labeled as infertile. She has a very sweet bedside manner, as well as, takes time to explain each procedure/process. Dr. Namnoum is very gentle and has a soft spoken voice.
What one piece of advice would you give a prospective patient of Anne Brawner Namnoum?
Do your homework.
Describe the protocols Anne Brawner Namnoum used in your cycles and their degree of success.
I did 2 IUI's with Dr. Namnoum so far. She prescribed femara for both rounds taken during days 3-7 of your cycle with a trigger shot of gonadotropin after an ultrasound on day 10 to assess if there are viable follicles to perform the IUI. If ultrasound looks good then trigger shot taken on day 13. IUI performed on day 14.
Describe the costs associated with your care under Anne Brawner Namnoum.
Most of our cost were copays, medication cost, and paying for the cost of the testing. Many of the genetic screening test cost us over $1,000 each. The most a medication cost us was $250.
6
Doctor
Anne Brawner Namnoum
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Shady Grove Fertility Atlanta
Sandy Springs
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
3
Age
Treated
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Male Factor, Tubal Blockage
3
[Monitoring at Shady Grove Fertility Atlanta] I could go in when it was convenient for me...Yolanda [nurse] was great...Dr. Perloe is nice but is awkward and ,in my experience, doesn’t listen to his patients. To be infertile is hard. Especially while young. He doesn’t give a vibe like he cares. It was hard getting information and very tiresome to chase someone down for any and everything.
+ Read more
Age
Treated
Success with this Doc
No
Race
Black or African-American
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
1 IVF
Diagnosis
Male Factor, Tubal Blockage
3
Describe your experience with Shady Grove Fertility Atlanta.
Like with any doctor make sure that the support staff is organized and that the doctor is a good fit. I believe that we made a mistake with picking the first doctor we had an appointment with and never looked at other clinics that may have been a better fit for us.
During treatment, did you feel like you were treated like a number or a human?
After my first failed transfer I suggested and ERA and Dr. Perloe said no it was not needed. So we did the endo scratch and forward with another transfer. Transfer number two failed and now the doctor wants to do the ERA.... We have insurance and this test along with IVF are covered. I feel as if they purposely set me up for failure with this second transfer for money. We could have easily done the ERA and prevented a failed second cycle. I will not be going back to this clinic. I would honestly rather have the embryos destroyed before having another transfer there.
Describe your experience with your nurse.
Yolanda was great.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to inform you of changes in protocol
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
How was your experience with Mark Perloe?
Dr. Perloe is nice but is awkward and ,in my experience, doesn’t listen to his patients. To be infertile is hard. Especially while young. He doesn’t give a vibe like he cares. It was hard getting information and very tiresome to chase someone down for any and everything.
What one piece of advice would you give a prospective patient of Mark Perloe?
He should also listen to his patients more BEFORE everything goes wrong. This is something that I’m sure he is fully aware of but couples are entrusting him with their future and savings to complete their family. It’s not fair to them to get 50% care.
Describe the protocols Mark Perloe used in your cycles and their degree of success.
Started with 10 days of BC 75 Menopur 150 Gonal F Was told to come in at day 6. Found that I was not responding well to meds. Meds were bumped up to: 150 Menopur 225 Gonal F Two days later I was told to bump the meds to 150 Menopur 300 Gonal F Started Cetrotide on day 8. Stimmed for a total of 14 days. 17 Eggs Retrieved 14 Eggs Mature 10 Fertilized 7 Day5 Blast 1 Day6 Blast Two Failed transfers and 5 embryos left.
Describe your experience with your monitoring appointments.
I could go in when it was convenient for me.
Describe the costs associated with your care under Mark Perloe.
I have full coverage insurance so all I had to pay was a $50 co pay
0
Doctor
Mark Perloe
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
3
Clinic
Shady Grove Fertility Atlanta
Sandy Springs
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
42 - 43
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
6 IUI, 1 IVF, Donor Sperm
Diagnosis
PCOS
9
The clinic [Shady Grove Fertility Atlanta] is inviting and has a warm atmosphere. the only thing is no children are allowed so it makes it difficult for single mothers to come....They [nursing staff] were open and helpful in describing and demonstrating how to give myself shots and where to give them. they were easily reachable by telephone and always available for questions...The cost was 20,000 for one cycle not including the cost of the drugs. (cycle included egg retrieval, fertilization and embryo transplantation for all embryos created from that cycle.)
+ Read more
Age
42 - 43
Treated
2015 - 2016
Success with this Doc
Yes
Race
European, South Asian
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
6 IUI, 1 IVF, Donor Sperm
Diagnosis
PCOS
9
Describe your experience with Shady Grove Fertility Atlanta.
The clinic is inviting and has a warm atmosphere. the only thing is no children are allowed so it makes it difficult for single mothers to come.
During treatment, did you feel like you were treated like a number or a human?
Well there was a lot of patients so it is hard not to feel like a number, but the nurses and others there made me feel like a human.
Describe your experience with the nursing staff.
They were open and helpful in describing and demonstrating how to give myself shots and where to give them. they were easily reachable by telephone and always available for questions.
How was your experience with Mark Perloe?
He was straight forward and to the point but wasn't overly negative or defeatist. He was a realist who didn't crush ones' hopes. He did communicate quickly but was open to questions and concerns. One thing was he was open to other treatments working in tandem with his own-acupuncture, etc.
What one piece of advice would you give a prospective patient of Mark Perloe?
Have questions and be prepared with what you want and expect.
Describe the protocols Mark Perloe used in your cycles and their degree of success.
we tried one round of IUI as i already had 5 with another doctor. we then went to IVF which he felt would work better considering my age. we used a lot of drugs and hormones, but he was open to me getting acupuncture and eastern herbal drinks in collaboration with the western drugs.
Describe the costs associated with your care under Mark Perloe.
The cost was 20,000 for one cycle not including the cost of the drugs. (cycle included egg retrieval, fertilization and embryo transplantation for all embryos created from that cycle.)
9
Doctor
Mark Perloe
Communication
Trustworthiness
Compassion
Adaptability
Frequency seen during appointments
9
Clinic
Shady Grove Fertility Atlanta
Sandy Springs
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
38 - 39
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
7 IUI, 1 IVF
Diagnosis
PCOS, Uterine Fibroids
10
Everyone [at Georga Reproductive Specialists] was super helpful and nice, from the front desk people to the lab techs. Everything was done in a timely manner and we were in and out quickly.... Rita [the nurse] was super sweet and helpful. She communicated clearly and with much compassion and tact.... The doctor knew my name as well as my partner's. She even remembered a joke my husband made. Was always welcoming and knowledgeable about our specific situation.
+ Read more
Age
38 - 39
Treated
2015 - 2016
Success with this Doc
Yes
Race
Ashkenazi Jewish, Middle Eastern
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
7 IUI, 1 IVF
Diagnosis
PCOS, Uterine Fibroids
10
Describe your experience with Shady Grove Fertility Atlanta.
Everyone was super helpful and nice, from the front desk people to the lab techs. Everything was done in a timely manner and we were in and out quickly.
During treatment, did you feel like you were treated like a number or a human?
The doctor knew my name as well as my partner's. She even remembered a joke my husband made. Was always welcoming and knowledgeable about our specific situation.
Describe your experience with your nurse.
Rita was super sweet and helpful. She communicated clearly and with much compassion and tact.
How was your experience with Desiree McCarthy-Keith?
She was amazing! Very knowledgeable, caring, compassionate and smart. We felt like she was 100% on the same page as we were. She explained all the options clearly, and helped us make the choice that was right for us. She was always sweet and patient, and made us feel more positive about the whole experience. We our sooo grateful for her help and the huge role she played in the birth of our son.
What one piece of advice would you give a prospective patient of Desiree McCarthy-Keith?
Go see her!
Describe the protocols Desiree McCarthy-Keith used in your cycles and their degree of success.
Three IUI cycles with no success. One egg retrieval and two transfer cycles, the second of which resulted in a pregnancy and delivery of healthy baby boy.
Describe the costs associated with your care under Desiree McCarthy-Keith.
IUI's ran about $800, IVF, including all meds about $20,000
10
Doctor
Desiree McCarthy-Keith
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Shady Grove Fertility Atlanta
Sandy Springs
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
Treated
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
9
I think everything about this clinic [GA Reproductive Specialists] is great except that you have to pay for parking!...Pam Spencer was AMAZING. She answered emails efficiently, communicated every detail needed and was always there to answer questions - no matter how silly they were. The rest of the staff at the clinic were all great from the person who drew my blood to the nursing assistants...It felt like Dr Namnoum and her staff really wanted us to succeed and she listened to us when we had questions and always answered them honestly and without fluff.
+ Read more
Age
Treated
Success with this Doc
Yes
Race
Ashkenazi Jewish
Income
$200K - $499K
Occupation
Consultant
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
9
Describe your experience with Shady Grove Fertility Atlanta.
I think everything about this clinic is great except that you have to pay for parking!
During treatment, did you feel like you were treated like a number or a human?
Dr Namnoum treated me as a person instead of being part of a protocol. I never felt like she saw me as a statistic for her practice success. It felt like Dr Namnoum and her staff really wanted us to succeed and she listened to us when we had questions and always answered them honestly and without fluff.
Describe your experience with your nurse.
Pam Spencer was AMAZING. She answered emails efficiently, communicated every detail needed and was always there to answer questions - no matter how silly they were. The rest of the staff at the clinic were all great from the person who drew my blood to the nursing assistants.
How was your experience with Anne Brawner Namnoum?
Dr Namnoum is a not a chatty doctor, but she is kind and listens and made me feel like an individual, not a practice statistic. She immediately did tests that the previous doctor didn't even consider and the resut was pregnancy in our first round of IVF.
What one piece of advice would you give a prospective patient of Anne Brawner Namnoum?
Dr Namnoum is a kind person and a talented doctor, but she is not chatty so don't expect long conversations.
Describe the protocols Anne Brawner Namnoum used in your cycles and their degree of success.
Dr Namnoum put us on an antagonist protocol. I started with birth control pills and then a combination of Follistim and Cetrotide with an HCG trigger shot and then Progesterone injections once the transfer was done until 11 weeks pregnant. Results were exactly what we wanted - a successful pregnancy!
9
Doctor
Anne Brawner Namnoum
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Shady Grove Fertility Atlanta
Sandy Springs
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
41
Treated
2016
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Male Factor, Tubal Blockage, Other
10
I truly appreciate the excellent IVF work performed by Dr. Anne Namnoum and her staff at GRS. I received professionalism, compassion and top of the line care....She will look out for your best interest, so that your body is optimal to receive the transfer. [Nurses] Gail and Dawn were both thoughtful, friendly, smart and detailed. They answered all my questions and taught my husband how to administer the numerous at home shots.
+ Read more
Age
41
Treated
2016
Success with this Doc
Yes
Race
Black or African-American
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Male Factor, Tubal Blockage, Other
10
Describe your experience with Shady Grove Fertility Atlanta.
Nice clean office Friendly staff
During treatment, did you feel like you were treated like a number or a human?
Dr. Namnoun is highly intelligent, wise and personable. She is a skilled RE who is positive.
Describe your experience with your nurse.
Gail and Dawn were both thoughtful, friendly, smart and detailed. They answered all my questions and taught my husband how to administer the numerous at home shots.
How was your experience with Anne Brawner Namnoum?
I truly appreciate the excellent IVF work performed by Dr. Anne Namnoum and her staff at GRS. I received professionalism, compassion and top of the line care.
What one piece of advice would you give a prospective patient of Anne Brawner Namnoum?
She will look out for your best interest, so that your body is optimal to receive the transfer.
Describe the protocols Anne Brawner Namnoum used in your cycles and their degree of success.
Before IVF began, Dr. Namnoum removed polyps from my service, which was something I truly needed. Genetic testing revealed that I was have a little girl, even before the FET. My Original date for FET got pushed back because a follicle was growing, despite the Lupron. Dr. Namnoun wisely updated my protocol, so that my FET was at the right time.
Describe the costs associated with your care under Anne Brawner Namnoum.
14,000
10
Doctor
Anne Brawner Namnoum
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Shady Grove Fertility Atlanta
Sandy Springs
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
29 - 34
Treated
2010 - 2015
Success with this Doc
?
Treatment
8 IUI, 3 IVF
Diagnosis
Tubal Blockage, Immunological, Other, Unexplained
8
Yolanda [my nurse] is one of the best people I've met. She's cheerful and kind and doesn't condescend. Willing to answer totally stupid questions about my treatment without making me feel like a moron.
+ Read more
Age
29 - 34
Treated
2010 - 2015
Success with this Doc
?
Race
European
Income
$200K - $499K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
8 IUI, 3 IVF
Diagnosis
Tubal Blockage, Immunological, Other, Unexplained
8
During treatment, did you feel like you were treated like a number or a human?
They never confused me with another patient. All the nurses knew and remembered me and my history.
Describe your experience with your nurse.
Yolanda is one of the best people I've met. She's cheerful and kind and doesn't condescend. Willing to answer totally stupid questions about my treatment without making me feel like a moron. Always remembers my family and their interests. Just a super lady to have in your corner during a turbulent time in your life. Can't say enough great things about her.
How was your experience with Mark Perloe?
He's extremely knowledgeable about the very latest studies and willing to try your ideas (within reason). Doesn't sugarcoat, doesn't condescend.
What one piece of advice would you give a prospective patient of Mark Perloe?
He's a bit of an odd bird, but I liked that he treated me like an intelligent human being capable of understanding my own treatment and my own body. Not that he's rude, but if you want a doctor to be your BFF confidant, maybe look somewhere else.
8
Doctor
Mark Perloe
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Shady Grove Fertility Atlanta
Sandy Springs
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
30
Treated
2016
Success with this Doc
No
Treatment
2 IUI
Diagnosis
Male Factor, Unexplained
10
The nursing staff [at Georgia Reproductive Specialists-Sandy Springs] is very friendly and encouraging. They are always smiling and call you by name... My wife took medication for 5 days. Then went in for an ultrasound to check follicles. A trigger shot was given the day before the IUI was done.... She [Dr. Anne Brawner Namnoum] was very encouraging to my wife and I. She seemed to know what she was talking about and always had an answer to any of our questions. She helped us try to eliminate what the problems were and how to solve them
+ Read more
Age
30
Treated
2016
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Sales Representative
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Male Factor, Unexplained
10
Describe your experience with Shady Grove Fertility Atlanta.
Some strengths of the clinic would be that they get results, do what it takes to get the results you are wanting, and help you figure out the financial side of everything.
During treatment, did you feel like you were treated like a number or a human?
They were friendly, nice, and seemed like they cared.
Describe your experience with the nursing staff.
The nursing staff is very friendly and encouraging. They are always smiling and call you by name.
How was your experience with Anne Brawner Namnoum?
She was very encouraging to my wife and I. She seemed to know what she was talking about and always had an answer to any of our questions. She helped us try to eliminate what the problems were and how to solve them.
What one piece of advice would you give a prospective patient of Anne Brawner Namnoum?
Ask questions.
Describe the protocols Anne Brawner Namnoum used in your cycles and their degree of success.
My wife took medication for 5 days. Then went in for an ultrasound to check follicles. A trigger shot was given the day before the IUI was done.
Describe the costs associated with your care under Anne Brawner Namnoum.
What cost the most were the genetic screenings and medication.
10
Doctor
Anne Brawner Namnoum
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Shady Grove Fertility Atlanta
Sandy Springs
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
6
Age
Treated
Success with this Doc
?
Treatment
2 IUI
Diagnosis
PCOS, Unexplained
6
I had an appointment scheduled with the Doctor [at Shady Grove Fertility Atlanta] and then ended up only seeing the nurse. There was some miscommunication on my IUI protocol (I did not receive a written out protocol, instead I was only verbally notified by the IUI RN)...Clinic is going through some growing pains and it is very noticeable. At times it can seem a bit disorganized (recently transitioned from paper to electronic). The clinic is small and waiting room can be awkward at times. The Doctor is what keeps me from switching clinics.
+ Read more
Age
Treated
Success with this Doc
?
Race
Latino
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
PCOS, Unexplained
6
Describe your experience with Shady Grove Fertility Atlanta.
Clinic is going through some growing pains and it is very noticeable. At times it can seem a bit disorganized (recently transitioned from paper to electronic). The clinic is small and waiting room can be awkward at times. The Doctor is what keeps me from switching clinics.
During treatment, did you feel like you were treated like a number or a human?
It took more than a few appointments to feel like a human but I think this was just part of the process.
Describe your experience with your nurse.
IUI Nurse - not very organized. Responded with short answers, almost as if my questions were an inconvenience. Nursing Staff - helpful and friendly
What specific things went wrong at this clinic?
  • Lost appointments
  • Failed to inform you of changes in protocol
  • Provided conflicting information
How was your experience with Anne Brawner Namnoum?
Dr. Namnoum is thorough and detailed. She is easy to talk to and explains procedures/options well. I feel like she really cares and I am not just another number There are times when I feel a bit rushed when seeing her but I have learned not to let her leave the room until I have all my questions/concerns answered.
What one piece of advice would you give a prospective patient of Anne Brawner Namnoum?
Do not be afraid to ask questions.
Describe the protocols Anne Brawner Namnoum used in your cycles and their degree of success.
IUI (Letrozole, Ovidrel) IUI (Letrozole, Gonal F, Ovidrel)
Describe the costs associated with your care under Anne Brawner Namnoum.
$40 copay for each visit.
8
Doctor
Anne Brawner Namnoum
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Shady Grove Fertility Atlanta
Sandy Springs
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
Treated
Success with this Doc
No
Treatment
5 IUI
Diagnosis
Unexplained
9
He [Dr. Mark Perloe] is very good at explaining the processes and helping the patient feel optimistic. He is also at every single appointment, which i understand is a rarity. He also generally sees you pretty shortly after you arrive instead of waiting for hours and hours... The dr himself was involved at every appt.... Yolanda and Jaqueline are AMAZING!!! They are available whenever you need them and they are always so caring.
+ Read more
Age
Treated
Success with this Doc
No
Race
Ashkenazi Jewish
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
5 IUI
Diagnosis
Unexplained
9
Describe your experience with Shady Grove Fertility Atlanta.
They are very good. Just know in advance that they don't accept AMEX.
During treatment, did you feel like you were treated like a number or a human?
The dr himself was involved at every appt
Describe your experience with your nurse.
Yolanda and Jaqueline are AMAZING!!! They are available whenever you need them and they are always so caring.
How was your experience with Mark Perloe?
He is very good at explaining the processes and helping the patient feel optimistic. He is also at every single appointment, which i understand is a rarity. He also generally sees you pretty shortly after you arrive instead of waiting for hours and hours
Describe the protocols Mark Perloe used in your cycles and their degree of success.
IUI plus ovidrel to lead to a pregnancy IVF
Describe the costs associated with your care under Mark Perloe.
about $1500-2000 for IUI about $20,000 for IVF package that includes subsequent embryoes
8
Doctor
Mark Perloe
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Shady Grove Fertility Atlanta
Sandy Springs
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less