Shady Grove Fertility Atlanta

Available Resources

Genetic counseling: OfferedAcupuncture: OfferedMental health counseling: OfferedNutrition counseling: OfferedAdministration of shots: OfferedCoordinating at-home nursing: OfferedSelling medication is not offered: Not OfferedProviding backup medication: Offered
Alpharetta
3400-A Old Milton Parkway
Alpharetta, GA 30005
404-843-2229
Buckhead/Piedmont
2001 Peachtree Road NE
Atlanta, GA 30309
404-843-2229
Sandy Springs
5445 Meridian Mark Road
Atlanta, GA 30342
404-843-2229
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On a scale from 0-10, how likely are you to recommend Shady Grove Fertility Atlanta to a friend?
Strongly recommend: 6Neutral: 19.4
7 assessments
  • 86% Strongly recommend (9-10)
  • 14% Neutral (7-8)
  • 0% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
418
Annual Cycles National Avg.
344
7 assessments
10
Age
30
Treated
2016
Success with this Doc
No
Treatment
4 IUI
Diagnosis
Male Factor, Unexplained
10
GRS has many different locations around the Atlanta area. The doctor's are at different locations on different days which is helpful for people who have to travel. The clinic is very clean with many smiling faces and information/literature waiting for you. They get results back to you as soon as they get them in. Communication is of very good quality!... The staff really gets to know you and calls to check on you, as well as, wishes you the best of luck after each appointment.
+ Read more
Age
30
Treated
2016
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI
Diagnosis
Male Factor, Unexplained
10
Describe your experience with Shady Grove Fertility Atlanta.
GRS has many different locations around the Atlanta area. The doctor's are at different locations on different days which is helpful for people who have to travel. The clinic is very clean with many smiling faces and information/literature waiting for you. They get results back to you as soon as they get them in. Communication is of very good quality!
During treatment, did you feel like you were treated like a number or a human?
Dr. Namnoum and her nurse call you by name every visit as well as hug you and tell you they missed you if it has been a while between appointments. The staff really gets to know you and calls to check on you, as well as, wishes you the best of luck after each appointment.
Describe your experience with your nurse.
Every one at GRS, either of the locations, is very friendly and helpful. Dr. Namnoum's nurse is Tracy. Tracy is who I communicated with mostly and saw in the office before appointments. Occasionally, I saw another nurse and nursing staff all of which were of the same quality.
What specific things went wrong at this clinic?
  • Failed to call with results
How was your experience with Anne Brawner Namnoum?
Dr. Namnoum is very knowledgeable and follows the typical protocol when one is labeled as infertile. She has a very sweet bedside manner, as well as, takes time to explain each procedure/process. Dr. Namnoum is very gentle and has a soft spoken voice.
What one piece of advice would you give a prospective patient of Anne Brawner Namnoum?
Do your homework.
Describe the protocols Anne Brawner Namnoum used in your cycles and their degree of success.
I did 2 IUI's with Dr. Namnoum so far. She prescribed femara for both rounds taken during days 3-7 of your cycle with a trigger shot of gonadotropin after an ultrasound on day 10 to assess if there are viable follicles to perform the IUI. If ultrasound looks good then trigger shot taken on day 13. IUI performed on day 14.
Describe the costs associated with your care under Anne Brawner Namnoum.
Most of our cost were copays, medication cost, and paying for the cost of the testing. Many of the genetic screening test cost us over $1,000 each. The most a medication cost us was $250.
6
Doctor
Anne Brawner Namnoum
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Shady Grove Fertility Atlanta
Sandy Springs
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
38 - 39
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
7 IUI, 1 IVF
Diagnosis
PCOS, Uterine Fibroids
10
Everyone [at Georga Reproductive Specialists] was super helpful and nice, from the front desk people to the lab techs. Everything was done in a timely manner and we were in and out quickly.... Rita [the nurse] was super sweet and helpful. She communicated clearly and with much compassion and tact.... The doctor knew my name as well as my partner's. She even remembered a joke my husband made. Was always welcoming and knowledgeable about our specific situation.
+ Read more
Age
38 - 39
Treated
2015 - 2016
Success with this Doc
Yes
Race
Ashkenazi Jewish, Middle Eastern
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
7 IUI, 1 IVF
Diagnosis
PCOS, Uterine Fibroids
10
Describe your experience with Georgia Reproductive Specialists.
Everyone was super helpful and nice, from the front desk people to the lab techs. Everything was done in a timely manner and we were in and out quickly.
During treatment, did you feel like you were treated like a number or a human?
The doctor knew my name as well as my partner's. She even remembered a joke my husband made. Was always welcoming and knowledgeable about our specific situation.
Describe your experience with your nurse.
Rita was super sweet and helpful. She communicated clearly and with much compassion and tact.
How was your experience with Desiree McCarthy-Keith?
She was amazing! Very knowledgeable, caring, compassionate and smart. We felt like she was 100% on the same page as we were. She explained all the options clearly, and helped us make the choice that was right for us. She was always sweet and patient, and made us feel more positive about the whole experience. We our sooo grateful for her help and the huge role she played in the birth of our son.
What one piece of advice would you give a prospective patient of Desiree McCarthy-Keith?
Go see her!
Describe the protocols Desiree McCarthy-Keith used in your cycles and their degree of success.
Three IUI cycles with no success. One egg retrieval and two transfer cycles, the second of which resulted in a pregnancy and delivery of healthy baby boy.
Describe the costs associated with your care under Desiree McCarthy-Keith.
IUI's ran about $800, IVF, including all meds about $20,000
10
Doctor
Desiree McCarthy-Keith
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Georgia Reproductive Specialists
Sandy Springs
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
Treated
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
9
I think everything about this clinic [GA Reproductive Specialists] is great except that you have to pay for parking!...Pam Spencer was AMAZING. She answered emails efficiently, communicated every detail needed and was always there to answer questions - no matter how silly they were. The rest of the staff at the clinic were all great from the person who drew my blood to the nursing assistants...It felt like Dr Namnoum and her staff really wanted us to succeed and she listened to us when we had questions and always answered them honestly and without fluff.
+ Read more
Age
Treated
Success with this Doc
Yes
Race
Ashkenazi Jewish
Income
$200K - $499K
Occupation
Consultant
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
9
Describe your experience with Shady Grove Fertility Atlanta.
I think everything about this clinic is great except that you have to pay for parking!
During treatment, did you feel like you were treated like a number or a human?
Dr Namnoum treated me as a person instead of being part of a protocol. I never felt like she saw me as a statistic for her practice success. It felt like Dr Namnoum and her staff really wanted us to succeed and she listened to us when we had questions and always answered them honestly and without fluff.
Describe your experience with your nurse.
Pam Spencer was AMAZING. She answered emails efficiently, communicated every detail needed and was always there to answer questions - no matter how silly they were. The rest of the staff at the clinic were all great from the person who drew my blood to the nursing assistants.
How was your experience with Anne Brawner Namnoum?
Dr Namnoum is a not a chatty doctor, but she is kind and listens and made me feel like an individual, not a practice statistic. She immediately did tests that the previous doctor didn't even consider and the resut was pregnancy in our first round of IVF.
What one piece of advice would you give a prospective patient of Anne Brawner Namnoum?
Dr Namnoum is a kind person and a talented doctor, but she is not chatty so don't expect long conversations.
Describe the protocols Anne Brawner Namnoum used in your cycles and their degree of success.
Dr Namnoum put us on an antagonist protocol. I started with birth control pills and then a combination of Follistim and Cetrotide with an HCG trigger shot and then Progesterone injections once the transfer was done until 11 weeks pregnant. Results were exactly what we wanted - a successful pregnancy!
9
Doctor
Anne Brawner Namnoum
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Shady Grove Fertility Atlanta
Sandy Springs
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
41
Treated
2016
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Male Factor, Tubal Blockage, Other
10
I truly appreciate the excellent IVF work performed by Dr. Anne Namnoum and her staff at GRS. I received professionalism, compassion and top of the line care....She will look out for your best interest, so that your body is optimal to receive the transfer. [Nurses] Gail and Dawn were both thoughtful, friendly, smart and detailed. They answered all my questions and taught my husband how to administer the numerous at home shots.
+ Read more
Age
41
Treated
2016
Success with this Doc
Yes
Race
Black or African-American
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Male Factor, Tubal Blockage, Other
10
Describe your experience with Shady Grove Fertility Atlanta.
Nice clean office Friendly staff
During treatment, did you feel like you were treated like a number or a human?
Dr. Namnoun is highly intelligent, wise and personable. She is a skilled RE who is positive.
Describe your experience with your nurse.
Gail and Dawn were both thoughtful, friendly, smart and detailed. They answered all my questions and taught my husband how to administer the numerous at home shots.
How was your experience with Anne Brawner Namnoum?
I truly appreciate the excellent IVF work performed by Dr. Anne Namnoum and her staff at GRS. I received professionalism, compassion and top of the line care.
What one piece of advice would you give a prospective patient of Anne Brawner Namnoum?
She will look out for your best interest, so that your body is optimal to receive the transfer.
Describe the protocols Anne Brawner Namnoum used in your cycles and their degree of success.
Before IVF began, Dr. Namnoum removed polyps from my service, which was something I truly needed. Genetic testing revealed that I was have a little girl, even before the FET. My Original date for FET got pushed back because a follicle was growing, despite the Lupron. Dr. Namnoun wisely updated my protocol, so that my FET was at the right time.
Describe the costs associated with your care under Anne Brawner Namnoum.
14,000
10
Doctor
Anne Brawner Namnoum
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Shady Grove Fertility Atlanta
Sandy Springs
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
29 - 34
Treated
2010 - 2015
Success with this Doc
?
Treatment
8 IUI, 3 IVF
Diagnosis
Tubal Blockage, Immunological, Other, Unexplained
8
Yolanda [my nurse] is one of the best people I've met. She's cheerful and kind and doesn't condescend. Willing to answer totally stupid questions about my treatment without making me feel like a moron.
+ Read more
Age
29 - 34
Treated
2010 - 2015
Success with this Doc
?
Race
European
Income
$200K - $499K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
8 IUI, 3 IVF
Diagnosis
Tubal Blockage, Immunological, Other, Unexplained
8
During treatment, did you feel like you were treated like a number or a human?
They never confused me with another patient. All the nurses knew and remembered me and my history.
Describe your experience with your nurse.
Yolanda is one of the best people I've met. She's cheerful and kind and doesn't condescend. Willing to answer totally stupid questions about my treatment without making me feel like a moron. Always remembers my family and their interests. Just a super lady to have in your corner during a turbulent time in your life. Can't say enough great things about her.
How was your experience with Mark Perloe?
He's extremely knowledgeable about the very latest studies and willing to try your ideas (within reason). Doesn't sugarcoat, doesn't condescend.
What one piece of advice would you give a prospective patient of Mark Perloe?
He's a bit of an odd bird, but I liked that he treated me like an intelligent human being capable of understanding my own treatment and my own body. Not that he's rude, but if you want a doctor to be your BFF confidant, maybe look somewhere else.
8
Doctor
Mark Perloe
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Georgia Reproductive Specialists
Sandy Springs
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
30
Treated
2016
Success with this Doc
No
Treatment
2 IUI
Diagnosis
Male Factor, Unexplained
10
The nursing staff [at Georgia Reproductive Specialists-Sandy Springs] is very friendly and encouraging. They are always smiling and call you by name... My wife took medication for 5 days. Then went in for an ultrasound to check follicles. A trigger shot was given the day before the IUI was done.... She [Dr. Anne Brawner Namnoum] was very encouraging to my wife and I. She seemed to know what she was talking about and always had an answer to any of our questions. She helped us try to eliminate what the problems were and how to solve them
+ Read more
Age
30
Treated
2016
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Sales Representative
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Male Factor, Unexplained
10
Describe your experience with Shady Grove Fertility Atlanta.
Some strengths of the clinic would be that they get results, do what it takes to get the results you are wanting, and help you figure out the financial side of everything.
During treatment, did you feel like you were treated like a number or a human?
They were friendly, nice, and seemed like they cared.
Describe your experience with the nursing staff.
The nursing staff is very friendly and encouraging. They are always smiling and call you by name.
How was your experience with Anne Brawner Namnoum?
She was very encouraging to my wife and I. She seemed to know what she was talking about and always had an answer to any of our questions. She helped us try to eliminate what the problems were and how to solve them.
What one piece of advice would you give a prospective patient of Anne Brawner Namnoum?
Ask questions.
Describe the protocols Anne Brawner Namnoum used in your cycles and their degree of success.
My wife took medication for 5 days. Then went in for an ultrasound to check follicles. A trigger shot was given the day before the IUI was done.
Describe the costs associated with your care under Anne Brawner Namnoum.
What cost the most were the genetic screenings and medication.
10
Doctor
Anne Brawner Namnoum
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Shady Grove Fertility Atlanta
Sandy Springs
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
Treated
Success with this Doc
No
Treatment
5 IUI
Diagnosis
Unexplained
9
He [Dr. Mark Perloe] is very good at explaining the processes and helping the patient feel optimistic. He is also at every single appointment, which i understand is a rarity. He also generally sees you pretty shortly after you arrive instead of waiting for hours and hours... The dr himself was involved at every appt.... Yolanda and Jaqueline are AMAZING!!! They are available whenever you need them and they are always so caring.
+ Read more
Age
Treated
Success with this Doc
No
Race
Ashkenazi Jewish
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
5 IUI
Diagnosis
Unexplained
9
Describe your experience with Georgia Reproductive Specialists.
They are very good. Just know in advance that they don't accept AMEX.
During treatment, did you feel like you were treated like a number or a human?
The dr himself was involved at every appt
Describe your experience with your nurse.
Yolanda and Jaqueline are AMAZING!!! They are available whenever you need them and they are always so caring.
How was your experience with Mark Perloe?
He is very good at explaining the processes and helping the patient feel optimistic. He is also at every single appointment, which i understand is a rarity. He also generally sees you pretty shortly after you arrive instead of waiting for hours and hours
Describe the protocols Mark Perloe used in your cycles and their degree of success.
IUI plus ovidrel to lead to a pregnancy IVF
Describe the costs associated with your care under Mark Perloe.
about $1500-2000 for IUI about $20,000 for IVF package that includes subsequent embryoes
8
Doctor
Mark Perloe
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Georgia Reproductive Specialists
Sandy Springs
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less