Describe your experience with INTEGRIS Bennett Fertility Institute.
Bennett Institute does not have the best customer service. I was there to see Dr. Reshef so that is all that mattered to me but the clinic does need to work on their customer service. Women and men are going through a difficult period and they need the staff to go above and beyond especially with the amount of money that is being paid.
During treatment, did you feel like you were treated like a number or a human?
Dr. Reshef is one of the kindest doctors I know. He made me feel very comfortable through a process that no female ever wants to go through. He is a very caring man and sensitive to the process. Dr Reshef would always take the time to answer my questions in detail. I never felt rushed when he was in the room, he would always take his time with me. He got to know me and my husband on a personal level and that went a very long way with us.
Describe your experience with your nurse.
Beverly is not always the most sensitive or nurturing person but when Dr. Reshef talked about possibly canceling my procedure, she was there for me during a really hard time. She made me aware that as a woman, I have rights. If I wanted to proceed that it was my choice. Her compassion during a really hard time was very touching because it happened at the moment that I needed it the most.
How was your experience with Eli Reshef?
Dr. Reshef is a very nurturing doctor. He goes above and beyond to be there for his patients 24/7. When I was stressed out or worried about something, he had a way in which he made me feel at ease about the entire process and what I was going through. He can't control the results of the process but he will help you as much as he possibly can and is a very honest, ethical doctor.
What one piece of advice would you give a prospective patient of Eli Reshef?
Give him 110% because he is an expert and knows what he is doing. Ask questions, take your health in your own hands. Although he will give you a lot of information, it is up to you to do the research and ask questions when you don't understand.
Describe the protocols Eli Reshef used in your cycles and their degree of success.
We did a Flare protocol where the medication process was very intense. Because of our situation, we had to get the ICSI IVF where the sperm was injected into the egg very strategically. We started out with very strong antibiotics and I was on birth control until they told me to stop. I was tested for Cystic Fibrosis and I was not a carrier. I gave myself Lupron twice a day 12 hours apart then added Gonal and Menopur. At one of my ultra sounds, I was told that I might have to cancel because I only had 2 eggs. The next appointment I had 3 eggs and at the very end I ended up having 5 eggs. We had 3 viable eggs at egg retrieval. I had 2 of the eggs that fertilized and we transferred both eggs on day 3. The embryologist and Dr. Reshef said they were perfect. I had my 2 week blood work and I was pregnant. The next blood work showed that my HCG was going down and I was having a miscarriage.
Describe the costs associated with your care under Eli Reshef.
The total was around $25K. The initial charges were $15K for the procedure, ultra sounds and blood work then $5K for medication. The medication didn't cover all that I needed. I had to order more medication at around a total of $3K. After everything was over, I received 3 more bills and wonder if I will receive more.