Describe your experience with IVF Institute.
Dr Pend is very genuine, kind and thorough. He's an excellent Dr and I plan on going to him again. He truly understood our situation and tried to help and make IVF possible. I had visited him several times with my daughter a few years after she was born. I hope he can make my dream a reality the second time around.
During treatment, did you feel like you were treated like a number or a human?
His team and the Dr himself took the time to explain everything, it was done privately and as long as it took. He also spent what ever time was needed during each appointment.
Describe your experience with the nursing staff.
They were very patient since the whole procedure was very complicated. The injections alone took a long time to explain, they made sure that we understood before leaving the office and ensured that we call back for any questions.
How was your experience with Noel Peng?
He's extremely thorough and knowledgeable. Explained himself every step of the way. He calls himself if needed for clinical questions. Always made us feel very comfortable. Always listened and suggested things according to his expertise.
What one piece of advice would you give a prospective patient of Noel Peng?
He checks for everything possible so that there aren't any surprises along the way.
Describe the protocols Noel Peng used in your cycles and their degree of success.
I clearly remember he drew on my back to help my husband guide the injection spots. He always informed us of the follicle measurements and what they meant. Following, he would always tell about the next step. He helped us make important decisions.
Describe the costs associated with your care under Noel Peng.
There was the cost of IVF, in addition there's a lab cost.