Jones Institute For Reproductive Medicine

Available Resources

Genetic counseling: OfferedAcupuncture is not offered: Not OfferedMental health counseling: OfferedNutrition counseling is not offered: Not OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication is not offered: Not OfferedProviding backup medication: Offered
Newport News
729 Thimble Shoals Road
Newport News, VA 23606
757-446-7100
Norfolk
601 Colley Ave
Norfolk, VA 23507
757-446-7100
Virginia Beach
2075 Glenn Mitchell Drive
Virginia Beach, VA 23456
757-446-7100
Show all branches
Show fewer branches
On a scale from 0-10, how likely are you to recommend Jones Institute For Reproductive Medicine to a friend?
Strongly recommend: 15Neutral: 9Don't recommend: 58.4
29 assessments
  • 52% Strongly recommend (9-10)
  • 31% Neutral (7-8)
  • 17% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
398
Annual Cycles National Avg.
344
29 assessments
10
Age
31 - 32
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
1 IUI
Diagnosis
Unexplained
10
It was easy to make appointments around my schedule [at Jones Institute] . I just wish that my IUI could have been with my doctor… But we worked around my cycle schedule, so that was totally out of anyone else's control...[Nurses were...]Always friendly, pleasant, professional, and had a smile on their face. From getting negative pregnancy blood work, to showing me and my husband exactly how to do my hip injections, they were all awesome!
+ Read more
Age
31 - 32
Treated
2015 - 2016
Success with this Doc
Yes
Race
European
Income
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI
Diagnosis
Unexplained
10
Describe your experience with Jones Institute For Reproductive Medicine.
Love that I didn't have to drive across the water to Norfolk or VA Beach offices. It was easy to make appointments around my schedule. I just wish that my IUI could have been with my doctor… But we worked around my cycle schedule, so that was totally out of anyone else's control.
During treatment, did you feel like you were treated like a number or a human?
Even though she was very "book smart," she let me know from day one what our game plan was, and did eventually crack a smile with me.
Describe your experience with the nursing staff.
Always friendly, pleasant, professional, and had a smile on their face. From getting negative pregnancy blood work, to showing me and my husband exactly how to do my hip injections, they were all awesome!
How was your experience with Laurel Stadtmauer?
She reminds me of a female Einstein. She is extremely knowledgeable. At our first meeting, I thought she wasn't really paying attention to me, but then I realized it was because she was thinking about all of my background history and a plan of action. I was able to leave my very first appointment much more confident, and with a clear idea of what our game plan was.
What one piece of advice would you give a prospective patient of Laurel Stadtmauer?
Don't give up! I went through a miscarriage, crazy hormones from the pills, and painful injections. It is all totally worth it when you finally get to hold your precious little one in your arms!
Describe the protocols Laurel Stadtmauer used in your cycles and their degree of success.
I have been on Clomid for eight months. My first month with her, she had me stop Clomid for an entire month to check to see if I would ovulate on my own. After finding out that my ovulation was good, she went ahead and started with a new drug, which ended up not working for me... didn't like all of the bad side effects. We switched back to Clomid, stomach injection, and timed intercourse. When that didn't work, we did clomid at a higher dose, the stomach injection, and then our IUI. At a certain point later that month, I began progesterone hip injections daily. Once I found out I was pregnant from the IUI, I continued the progesterone injections through the first 10 weeks.
Describe the costs associated with your care under Laurel Stadtmauer.
My insurance covered any ultrasounds and bloodwork that were performed. All medications were out of pocket, but I used Avella pharmacy, and they were fantastic. For the IUI why procedure, I believe the part we had to pay after insurance was approximately $500.
10
Doctor
Laurel Stadtmauer
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Jones Institute For Reproductive Medicine
Newport News
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
6
Age
Treated
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Male Factor
6
The Jones Institute is part of EVMS so you can expect extra sets of hands and eyes in the room in most cases...I would've strongly preferred to have received my monitoring results on a regular basis, instead of having to beg for them after the cycle was complete...I was also not pleased at how scarce the embryo development reports were...The nurse who handles blood draws is incredibly sweet. The OR nurses are really wonderful and compassionate, too....
+ Read more
Age
Treated
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Male Factor
6
Describe your experience with Jones Institute For Reproductive Medicine.
I would've strongly preferred to have received my monitoring results on a regular basis, instead of having to beg for them after the cycle was complete. I kept being told everything was progressing great, but now that I have my blood results on paper, I see that maybe I could've been asking more questions along the way and perhaps our egg retrieval results wouldn't have been so utterly shocking. I think that they have so many patients it's easier for them to just shepherd you through the process and would rather you not have too many details, but I felt a bit like I was naively trusting a process that ended up failing. I was also not pleased at how scarce the embryo development reports were. I would've liked daily communication from the embryologist - but that may be wishful thinking on my part, and just not possible!
During treatment, did you feel like you were treated like a number or a human?
I rarely saw Dr. Oehninger once I started my cycle. Lower level staff or the other REs performed almost all of my monitoring ultrasounds, as well as my egg retrieval and transfer. You don't get to choose who performs your care and it's not consistent.
Describe your experience with the nursing staff.
The nurse who handles blood draws is incredibly sweet. The OR nurses are really wonderful and compassionate, too.
What specific things went wrong at this clinic?
  • Lost paperwork
How was your experience with Sergio Oehninger?
I went into our IVF cycle expecting to be seen by Dr. Oehninger, as our assigned RE. I had really appreciated how much time and information he gave us at our consultation visits and looked forward to him being involved in my care. However, I didn't see him much during the monitoring cycle. Even when I did, a training doctor performed the actual ultrasound. The Jones Institute is part of EVMS so you can expect extra sets of hands and eyes in the room in most cases. My egg retrieval and subsequent transfer were both performed by another member of the practice. When my beta was negative, I would've liked to receive a call from Dr. Oehninger since he was my main RE. Instead, the RE who actually performed my transfer called.
What one piece of advice would you give a prospective patient of Sergio Oehninger?
Do your own research so you can keep up with him in conversations. He won't slow down to explain the basics for you automatically so educate yourself beforehand. Also, be prepared to not see him during your course of treatment as it just depends on the REs schedules.
Describe the protocols Sergio Oehninger used in your cycles and their degree of success.
I was given a standard antagonist protocol following three weeks of birth control. Despite great ultrasound monitoring results leading up to retrieval, the majority of my follicles didn't produce an egg at retrieval.
Describe the costs associated with your care under Sergio Oehninger.
The baseline package was $11,500. Meds are of course purchased through a third party pharmacy, but the IVF coordinator really helped us out by telling us about a discount program we were able to apply for.
7
Doctor
Sergio Oehninger
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
6
Clinic
Jones Institute For Reproductive Medicine
Newport News
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
31
Treated
2016
Success with this Doc
No
Treatment
6 IUI
Diagnosis
Diminished Ovarian Reserve, Male Factor
10
Sometimes EVMs is difficult with their billing - I had been charged double in the past but once i brought it to their attention they fixed it immediately!! They never have a problem if I’m running late due to traffic and can squeeze me in - so grateful!!!...[Nursing Staff] Eager and willing to answer my hundreds of questions and with a smile on their face...my blood work didn’t get picked up with the rest of the blood work - it wasn’t an emergency situation where timing was vital but glad it wasn’t
+ Read more
Age
31
Treated
2016
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Sales Representative
Order & Number of Docs Seen
1st of 3 Docs
Treatment
6 IUI
Diagnosis
Diminished Ovarian Reserve, Male Factor
10
Describe your experience with Jones Institute For Reproductive Medicine.
Sometimes EVMs is difficult with their billing - I had been charged double in the past but once i brought it to their attention they fixed it immediately!! They never have a problem if I’m running late due to traffic and can squeeze me in - so grateful!!!
During treatment, did you feel like you were treated like a number or a human?
I can tell the genuine care i her voice and actions in helping us choose options
Describe your experience with the nursing staff.
Eager and willing to answer my hundreds of questions and with a smile on their face
What specific things went wrong at this clinic?
  • Lost results
How was your experience with Silvina Bocca?
I genuinely felt safer in my decision process knowing she was behind them. She was easy to talk to and gave great advice and didn’t make me feel like an idiot for asking hundreds of questions! She helped guide us to make decisions that worked best for us!
What one piece of advice would you give a prospective patient of Silvina Bocca?
Be honest with her about your feelings, she won’t know unless you tell her
Describe the protocols Silvina Bocca used in your cycles and their degree of success.
So we had come to a cross roads where we could go towards IVF , but she wanted us to try an ovulation induction that required a lot more medication including injectibles - follistim and ovidrel - my body reacted positively and we were able to conceive : unfortunately that pregnancy ended up in miscarriage after 10 weeks and 2 days but we had not been able to get pregnant before this so truly grateful to continue with Dr Bocca on this journey!
Describe the costs associated with your care under Silvina Bocca.
My insurance didn’t cover it with one job, and now it does
10
Doctor
Silvina Bocca
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Jones Institute For Reproductive Medicine
Newport News
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
26 - 27
Treated
2015 - 2016
Success with this Doc
?
Treatment
1 IUI, 1 IVF, Donor Sperm
Diagnosis
Male Factor, Unexplained
10
This clinic [Jones - Norfolk] is more of a "strictly business" kind of clinic. They are extremely busy and also shortstaffed which makes it difficult to get calls back or information sometimes. Definitely remember that you are your own best advocate. Take the time to research and plan for appointments with questions or concerns ahead of time...The main problem with the Jones Institute is communication...
+ Read more
Age
26 - 27
Treated
2015 - 2016
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Engineer
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI, 1 IVF, Donor Sperm
Diagnosis
Male Factor, Unexplained
10
Describe your experience with Jones Institute For Reproductive Medicine.
This clinic is more of a "strictly business" kind of clinic. They are extremely busy and also shortstaffed which makes it difficult to get calls back or information sometimes. Definitely remember that you are your own best advocate. Take the time to research and plan for appointments with questions or concerns ahead of time.
During treatment, did you feel like you were treated like a number or a human?
I felt like I was treated like a number sometimes because appointments felt really, really rushed. The appointments that I felt like I got the information that I needed were solely because I spent a lot of time prepping for the appointment myself like reading books and articles and coming in with a full list of questions to help guide the conversation. When I didn't do all of this pre-work, The appointments were very quick and my doctor just assumed which way we wanted to go wrote the plan out gave it to us and sent us on our way. I will say, that when our IVF cycle failed and when we were first diagnosed and very motional he did take the time to talk to us and coddle us a bit. I think that he recognizes that this is a very emotional journey for everybody however at the same time he knows that in order to be successful in a lot of cases you must move quickly. I think he also has so much experience specifically with male infertility that he generally knows the best decisions to make and because of that forgets that we've never been through this before so we may need it explained.
Describe your experience with your nurse.
Dr. Oehninger's nurse, Heather, is amazing. Like him, she does not mess around and get straight to the point. However when you're doing 4-5 blood tests a week I appreciated this. She was lighthearted and easy to get along with and really showed compassion when you called in with a concern or question. The IVF Coordinator on the other hand is awful. She is extremely sarcastic and "hands off "so she truly looks at you like a number and nothing else. We had concerns over timing with her and tried to sit down with her to look at the schedule she had given us and she acted like she had absolutely zero time for us. When she was training us on how to do medications she rushed to the entire thing so my husband and I felt very uncomfortable and had to go back to our regular nurse for reassurance and retraining. She was horrible about calling us back so we basically had to harass her just to figure out how our embryos were doing during our IVF cycle. I think if someone came in and just helped her organize her self a little bit more she would be a lot more successful and reputable among patients.
What specific things went wrong at this clinic?
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
How was your experience with Sergio Oehninger?
Dr. Oehninger is extremely experienced and intelligent in his field. He is a little rough around the edges as far as bedside manner goes... meaning he is very cut and dry with giving you information and does not sugarcoat it at all. In some instances this worked very well for us because we wanted to get the show on the road but at other times we really kind of needed someone to talk to and we felt rushed. Overall though he is extremely professional, very respectful and you can tell that he truly has our best interest at heart .
What one piece of advice would you give a prospective patient of Sergio Oehninger?
Definitely take his advice because he certainly knows what he's talking about however take the time to prepare for appointments and write your questions down before hand otherwise you may forget with how fast he moves through protocol. Definitely be your own advocate. Lastly, don't take his abruptness to heart. Although he may move through appointments quickly he really does care about your success and will remember your quarks and situation dencently well.
Describe the protocols Sergio Oehninger used in your cycles and their degree of success.
We first went to Jones Institute after trying naturally for over a year. The first thing we were instructed to do was a sperm analysis due to the fact that this was cheaper than any female test. That report came back abnormal with extremely low sperm counts and due to the fact that I had regular cycles he encouraged us to move straight forward with IVF. We were unsuccessful and the ratio of eggs retrieved to five day embryo survival was very weak. He noted this in our plan and then encouraged us to save our money and really think hard about sperm donation. We took his advice and started our IUI treatments after that, we got pregnant on the first try. In the process of purchasing donor sperm doctor on anger did a great job referring us to a bank, answering all of our questions, helping us through genetic testing, and giving us advice on the emotional journey of choosing a donor.
Describe the costs associated with your care under Sergio Oehninger.
IVF - $12000 IVF Meds - $4500 IUI - $265 Donor Sperm Storage - ~$300ish per year
8
Doctor
Sergio Oehninger
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Jones Institute For Reproductive Medicine
Norfolk
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
35 - 38
Treated
2013 - 2016
Success with this Doc
Yes
Treatment
IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Male Factor, Poor Egg Quality
10
[Jones - Norfolk] Strengths - amazing doctors, very knowledgeable. They will never turn down or deny a patient treatment just for the benefit of their stats. The site of the first IVF done in the USA, which is pretty cool. Comparably, they are WAY more affordable than the other clinic in Hampton Roads. The support staff, for the most part, is very kind and caring. Weakness - their donor egg program can use some vamping. They do not have very many in house donors...
+ Read more
Age
35 - 38
Treated
2013 - 2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Male Factor, Poor Egg Quality
10
Describe your experience with Jones Institute For Reproductive Medicine.
Strengths - amazing doctors, very knowledgeable. They will never turn down or deny a patient treatment just for the benefit of their stats. The site of the first IVF done in the USA, which is pretty cool. Comparably, they are WAY more affordable than the other clinic in Hampton Roads. The support staff, for the most part, is very kind and caring. Weakness - their donor egg program can use some vamping. They do not have very many in house donors. It would be nice if they had non-anonymous donors or at least a choice for that, and a much larger pool of donors. If you don't use an agency/bring in your own donor, it can take a very long time to be matched with a donor. The embryologists don't give updates during cycling as a standard practice, which I found to be very difficult. The wait time for some appointments is quite long - the docs get caught up in their morning surgeries, and those waiting for ultrasounds can wait for quite awhile. Communication can be slow at times with nurses, coordinators, lab results, etc.
During treatment, did you feel like you were treated like a number or a human?
Dr. S is very responsive and receptive to all worries and concerns that I've had through the entire process. She answers all of my questions, and takes the time that we need to make sure we're both on the same page.
What specific things went wrong at this clinic?
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Failed to convey critical information
How was your experience with Laurel Stadtmauer?
I'm certainly a fan of Dr. S! She's very smart, and very open to have a conversation about your treatment options, which is important to me. She's professional, and will call you if you need to discuss some aspect of your treatment with her.
What one piece of advice would you give a prospective patient of Laurel Stadtmauer?
No one is a miracle worker. But Dr. S will definitely do her best to achieve your family goals.
10
Doctor
Laurel Stadtmauer
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Jones Institute For Reproductive Medicine
Norfolk
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
28 - 35
Treated
2009 - 2016
Success with this Doc
Yes
Treatment
1 IUI, 5 IVF
Diagnosis
Male Factor, Tubal Blockage, Unexplained
10
The coordinator [at Jones Institute] is a bit no nonsense. The nursing staff has some turn over but they are generally very nice. The retrieval team is different than the clinic nurses...fresh cycles were 15000 all inclusive but you got a discount for repeat business. Frozen cycles were around 5000, separate ultrasounds were 300, medications were not sold by the clinic and had to be purchased at specialty pharmacies... Who performs your retrieval and transfer is based on scheduling. They have Saturday and sunday appointments also. Sometimes the front desk is not as awesome as the rest of the clinic and hold times can be annoying if you call at a busy time. I do get phone calls returned within 24 hrs. There is also an on call doctor that I have talked ot numerous times. There are also 3 training fellows.
+ Read more
Age
28 - 35
Treated
2009 - 2016
Success with this Doc
Yes
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Doctor
Order & Number of Docs Seen
1st of 4 Docs
Treatment
1 IUI, 5 IVF
Diagnosis
Male Factor, Tubal Blockage, Unexplained
10
Describe your experience with Jones Institute For Reproductive Medicine.
This clinic is cutting edge and attached to the medical school They will do a good job of giving you realistic expectations. You will see almost all of the doctors in the practice whom have very different personalities. Who performs your retrieval and transfer is based on scheduling. They have Saturday and sunday appointments also. Sometimes the front desk is not as awesome as the rest of the clinic and hold times can be annoying if you call at a busy time. I do get phone calls returned within 24 hrs. There is also an on call doctor that I have talked ot numerous times. There are also 3 training fellows.
During treatment, did you feel like you were treated like a number or a human?
She was always very kind and sympathetic, even when I would get very intense. They always scheduled a free consultation after any cycle that did not work which was very important to us.
Describe your experience with your nurse.
The coordinator is a bit no nonsense. The nursing staff has some turn over but they are generally very nice. The retrieval team is different than the clinic nurses.
What specific things went wrong at this clinic?
  • Provided conflicting information
How was your experience with Silvina Bocca?
She has a very sunny disposition and a positive outlook. She has been my primary physician since 2009 for infertility and she has kept my hopes up when I was down. She is very focused on how I am 'feeling' and has been able to gently tell me things that I perhaps didn't want to hear. We had numerous frozen embryo failures and she told us to take a break for a few months to take the pressure off. She was also compassionate when we decided we had reached our last fresh cycle attempt.
What one piece of advice would you give a prospective patient of Silvina Bocca?
If you want someone with glass half full, she is for you. If you are more of a glass half empty person or have trouble hearing bad news or set backs, you may want someone else.
Describe the protocols Silvina Bocca used in your cycles and their degree of success.
We had minor issues for ourselves, but not enough to be guaranteed natural pregnancy. We did one cycle of IUI which failed and we decided we were better off doing full retrievals. We started on Lupron protocols which we did twice, we had one failed cycle because I was too suppressed by Lupron. They offered us our money back or to hold it for a new cycle. They put me on ganerilex instead and we went forward with three more full cycles. I also had enough frozen embroys for 8 other frozen cycles - only one took. I have 5 children now, 3 singletons and 1 set of twins. The program also got a new embroyologist recently who increased their blastocysts success rate to 60-70% survival. I have multiple blastocysts on ice. In that time Dr. Bocca stopped recommended day 3 transfers and went to day 5.
Describe the costs associated with your care under Silvina Bocca.
fresh cycles were 15000 all inclusive but you got a discount for repeat business. Frozen cycles were around 5000, separate ultrasounds were 300, medications were not sold by the clinic and had to be purchased at specialty pharmacies. 6 years ago IUI was 600
10
Doctor
Silvina Bocca
Communication
Trustworthiness
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Jones Institute For Reproductive Medicine
Norfolk
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
30 - 32
Treated
2014 - 2016
Success with this Doc
No
Treatment
2 IUI
Diagnosis
Anovulation, PCOS, Tubal Blockage
8
Nurses [Jones- Norfolk] are nice and knowledgeable....I enjoed my visits with Dr. Bocca because she's my primary doctor there and knows my chart. A lot of times for ultrasounds and IUIs, I would see a different doctor and it seemed as if they didn't read my chart so I had to remind them of things....Someone from her staff always replied to my emails....First visit - $190 Other visits -$60 Hysteroscopy $2,000 HSG -$600 IUI -$250 Sperm wash for IUI -$140...
+ Read more
Age
30 - 32
Treated
2014 - 2016
Success with this Doc
No
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1st of 3 Docs
Treatment
2 IUI
Diagnosis
Anovulation, PCOS, Tubal Blockage
8
Describe your experience with Jones Institute For Reproductive Medicine.
I enjoed my visits with Dr. Bocca because she's my primary doctor there and knows my chart. Unfortunately I didn't always see her. A lot of times for ultrasounds and IUIs, I would see a different doctor and it seemed as if they didn't read my chart so I had to remind them of things.
During treatment, did you feel like you were treated like a number or a human?
Dr. Bocca took the time to explain all procedures to my husband and I. Someone from her staff always replied to my emails. After my hysteroscopy, which she performed, she called the next day to make sure I was doing ok.
Describe your experience with the nursing staff.
Nurses are nice and knowledgeable.
How was your experience with Silvina Bocca?
Dr. Bocca is very nice and understanding. She seems knowledgeable. I felt like she has our best interest at heart. It's been easy to communicate with her and her staff. I found that if I call I might wait for a response but with an email I get a response within 24 hours.
What one piece of advice would you give a prospective patient of Silvina Bocca?
Be prepared with questions (write them down). If you need to get in touch with her(her nurses) send an email using FMH (Follow My Health) portal. Don't stress about money- they work with you on payment plan.
Describe the protocols Silvina Bocca used in your cycles and their degree of success.
I have PCOS and don't ovulate on my own, I also have one blocked tube. Dr. Bocca put me on Femara/Letrozole because it makes me produce more eggs than Clomid and the chances of ovulating on the side with open tube are higher. My husband has liw morphology so she recommended IUI. We tried 2 but they were unsuccessful. We're considering going straight to ivf now
Describe the costs associated with your care under Silvina Bocca.
My insurance didn't cover treatment: First visit - $190 Other visits -$60 Hysteroscopy $2,000 HSG -$600 IUI -$250 Sperm wash for IUI -$140
8
Doctor
Silvina Bocca
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Jones Institute For Reproductive Medicine
Norfolk
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
4
Age
37
Treated
2016
Success with this Doc
No
Treatment
2 IUI
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
4
It's a teaching hospital [Jones - Norfolk] so you never see the doctor you think you have an appointment with. There is usually a student also in your ultrasound.... The nurses were very kind and sweet but not organized and made me feel like I was alone sometimes.... I went in on a Saturday which was my cycle day 3 and was told I needed to take menopur the following night, which is a specialty drug that must be overnighted and I did not have any. I left in tears frantically trying to find menopur. That was the first of some other stressful visits.
+ Read more
Age
37
Treated
2016
Success with this Doc
No
Race
Other
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1st of 8 Docs
Treatment
2 IUI
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
4
Describe your experience with Jones Institute For Reproductive Medicine.
It's a teaching hospital so you never see the doctor you think you have an appointment with. There is usually a student also in your ultrasound. The nurses are kind but for sure have not been through infertility themselves. The doctors are very nice.
During treatment, did you feel like you were treated like a number or a human?
This is difficult to answer as Dr. Bocca was very accessible when she was in town. She is knowledgeable and had a wonderful bedside manner. Her nursing staff was very kind as well. I just felt like I was going through the usual infertility routine and fell through the cracks. There was no change in my treatment even though we asked at the first meeting to go right to IVF at any point in the beginning if it seemed necessary. Every month I just kept doing the same thing, that was not working. Then I found myself through a full calendar year with no change. It was stressful.
Describe your experience with the nursing staff.
The nurses were very kind and sweet but not organized and made me feel like I was alone sometimes. After my first month of timed intercourse with injectables, I went in for appointments to see what's next. I went in on a Saturday which was my cycle day 3 and was told I needed to take menopur the following night, which is a specialty drug that must be overnighted and I did not have any. I left in tears frantically trying to find menopur. That was the first of some other stressful visits.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Lost results
How was your experience with Silvina Bocca?
Dr. Bocca was very accessible when she was in town. She is knowledgeable and had a wonderful bedside manner. I just felt like I was going through the usual infertility routine and fell through the cracks. We completed round after round of timed intercourse with injectables. There was no change in my treatment even though we asked at the first meeting to go right to IVF at any point in the beginning if it seemed necessary. The only change was to try IUI and that was unsuccessful. Every month I just kept doing the same thing, that was not working. Then I found myself through a full calendar year with no change. It was stressful.
What one piece of advice would you give a prospective patient of Silvina Bocca?
Do your own research and manage your calendar and meds yourself. Ask lots and lots of questions about what is next so that you are prepared and have your meds ready.
Describe the protocols Silvina Bocca used in your cycles and their degree of success.
We completed round after round of timed intercourse with injectables. Twice out of the 12 months of being there, we tried IUI was was unsuccessful. Other than the IUI, every month I just kept doing the same thing, that was not working.
Describe the costs associated with your care under Silvina Bocca.
Since I was mostly getting blood draws and ultrasounds, the cost was ~$200-$400 a cycle. My insurance assisted some. For the monitoring patient only visits, they will not process through your insurance for you so it's $500-$600 a visit.
5
Doctor
Silvina Bocca
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
4
Clinic
Jones Institute For Reproductive Medicine
Norfolk
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
32 - 33
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Endometriosis, PCOS, Other
10
Valerie [nurse at Jones Institute for Reproductive Medicine] was awesome in helping to order meds and explaining the process. The other nurses were awesome, especially Shakena. They made sure I was comfortable at each appointment and that I understood everything...The clinic has 3 locations, Norfolk, Virginia Beach and Newport News are great. The Norfolk location has the most equipment and most of the big services are done there. They are great at coordinating services wherever you are located.
+ Read more
Age
32 - 33
Treated
2015 - 2016
Success with this Doc
Yes
Race
Black or African-American
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Endometriosis, PCOS, Other
10
Describe your experience with Jones Institute For Reproductive Medicine.
The clinic has 3 locations, Norfolk, Virginia Beach and Newport News are great. The Norfolk location has the most equipment and most of the big services are done there. They are great at coordinating services wherever you are located.
During treatment, did you feel like you were treated like a number or a human?
Dr. Stadt always made sure I understood the plan and made sure I was okay with whatever plan we decided. She never rushed through appointments and made sure she thoroughly knew my history and chart before each appointment.
Describe your experience with your nurse.
Valerie was awesome in helping to order meds and explaining the process. The other nurses were awesome, especially Shakena. They made sure I was comfortable at each appointment and that I understood everything.
How was your experience with Laurel Stadtmauer?
Dr. Stadtmauer is the best doctor to go to. She is very knowledgeable about infertility and treatments. She will work with you on a course of action that you agrree with and give education on things you are unsure of. She will call you after procedures and treatments to see how you are ing. Outstanding physician.
What one piece of advice would you give a prospective patient of Laurel Stadtmauer?
Be honest and open with her. Let her know all of your issues and don't be afraid to ask questions or ask for a different treatment if you are not comfortable.
Describe the protocols Laurel Stadtmauer used in your cycles and their degree of success.
For the retrieval I used Gonal F, menopur and cetrotide. Not sure of the doses, but I used it for about 10 days before retrieval. I went to the doctor every other day to twst blood levels after a few days they start ultrasounds to check follicle size. The retrieval day, I came 2 hours early and once I went back they gave me anesthesia so I was out of it. Before I went back my husband gave his sample. So after I woke up we were told his sperm count and how many eggs were retrieved. 3 days after they called and told me how many made it to day 3 and day 4 they called and updated the number for transfer the next day. 1st and 2nd transfer were hard, full bladder and they had a hard time transferring. 1st ended in a chemical, 2nd negative test, 3rd Dr. Stadtmauer was there for and used a sydney transfer for my tilted uterus. Miscarried at 10 weeks. 2nd and 3rd transfer prep were estrogen patches and pills and progesterone shots
Describe the costs associated with your care under Laurel Stadtmauer.
Sperm testing $120 Ultrasound $240 Pregnancy test $10 Transfer $3,895 Physician $75 -$85 Retrieval $11,240 Fertility meds $~$5,000
10
Doctor
Laurel Stadtmauer
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Jones Institute For Reproductive Medicine
Norfolk
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
23 - 24
Treated
2014 - 2015
Success with this Doc
Yes
Treatment
1 IUI, 2 IVF
Diagnosis
Anovulation, Endometriosis, PCOS, Poor Egg Quality
10
[Jones - Norfolk] I had a different nurse almost every time. A couple of them I liked and there were a couple that I didn't like. Some were just not very sensitive. They were fertile and you could tell that they did not understand the struggle....Dr. Stadtmauer took great care of me and my husband. She really allowed me to be involved in my treatment plan. She was very caring when we got bad news and she was excited with us when we got good news.
+ Read more
Age
23 - 24
Treated
2014 - 2015
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
1 IUI, 2 IVF
Diagnosis
Anovulation, Endometriosis, PCOS, Poor Egg Quality
10
During treatment, did you feel like you were treated like a number or a human?
Dr. Stadtmauer took great care of me and my husband. She really allowed me to be involved in my treatment plan. She was very caring when we got bad news and she was excited with us when we got good news.
Describe your experience with the nursing staff.
I had a different nurse almost every time. A couple of them I liked and there were a couple that I didn't like. Some were just not very sensitive. They were fertile and you could tell that they did not understand the struggle.
How was your experience with Laurel Stadtmauer?
I have severe infertility but because I was so young (early 20's), some doctors didn't take me seriously and told me and my husband to "keep trying on our own". We had been trying for 3 years before seeing Dr Stadtmauer. She took my infertility very seriously. She didn't waste our time, she got us pregnant. She allowed me to be involved in my treatment plan. She was willing to give us more advanced treatment to help my egg quality which resulted in my first healthy pregnancy and baby. For that, I will be forever grateful. I honestly don't think I could ask for a better doctor.
What one piece of advice would you give a prospective patient of Laurel Stadtmauer?
She's very open and listens to your wants and concerns, don't be afraid to tell her.
Describe the protocols Laurel Stadtmauer used in your cycles and their degree of success.
For my first round of IVF, I was on Lupron, Menopur, and Gonal-F (can't remember dosage). Because I am young, my body responded really well to stims so they had to keep my dose low. They retrieved 29 eggs, resulting in 5 embryos. The quality was not great so they had to do a 3 day transfer. They transferred 2 embryos (can't remember the grade) and the rest did not make it to freeze on Day 5. That round of IVF resulted in a twin pregnancy but I unfortunately miscarried at 9 weeks. For my second round of IVF, they did LOTS of genetic testing beforehand. All results were normal. My egg quality was thought to be the culprit of my miscarriages. So they put me on HGH Omnitropin (can't remember the dosage), Gonal-F, and Cetrotide. Since they knew exactly how my body responded to stims, they got my dosage perfect. I believe they retrieved 20 eggs that time. It resulted in 5 embryos. They were better quality than last round but not good enough to make it to Day 5 which was a bummer because we had hoped to do PGS and to freeze some. We had to do a Day 3 transfer. They transferred two grade 3, 8 cell embryos. Like I said, the other 3 embryos did not make it to freeze. That round resulted in one amazingly healthy singleton pregnancy. I gave birth to a healthy baby girl 2 days before her due date.
10
Doctor
Laurel Stadtmauer
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Jones Institute For Reproductive Medicine
Norfolk
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
32
Treated
2015
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Endometriosis, Tubal Blockage
10
The nursing staff at the Jones is absolutely some of the best nursing staff I’ve ever worked with....The front desk isn’t always quick and the Virginia Beach office shares with another clinic so the wait time is always super long. I don’t suggest going there if I can avoid it. You will see all the doctors at the clinic while there and all of them are great! They have amazing residents and I always appreciate the learning atmosphere.
+ Read more
Age
32
Treated
2015
Success with this Doc
No
Race
Other
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IVF
Diagnosis
Endometriosis, Tubal Blockage
10
Describe your experience with Jones Institute For Reproductive Medicine.
The front desk isn’t always quick and the Virginia Beach office shares with another clinic so the wait time is always super long. I don’t suggest going there if I can avoid it. You will see all the doctors at the clinic while there and all of them are great! They have amazing residents and I always appreciate the learning atmosphere. I feel like a teaching school is always best for a patient because they are always interested in educating.
During treatment, did you feel like you were treated like a number or a human?
Dr Bocca is very patient and supportive. Even with not so good news I’ve been very happy with her treatment and encouragement
Describe your experience with your nurse.
The nursing staff at the Jones is absolutely some of the best nursing staff I’ve ever worked with. And when you do this enough you really spend a lot of time with them. My Ivf coordinator is so compassionate. After my dnc procedure today I had hugs and support from every nurse i came in contact with. That’s HUGE. every appointment they always check on you and want to be sure your emotions are ok.
How was your experience with Silvina Bocca?
Dr Bocca is very intelligent and knows her stuff. She has a way of being compassionate yet very direct in communication. I have always felt like she has my interest at heart. I’ve lost two babies to miscarriage in this process so there have been times where she is quick to diagnose. I think it shows her knowledge and sometimes it’s helpful to spend more time. However she is always willing to do whatever I need to do to make things easier to process.
What one piece of advice would you give a prospective patient of Silvina Bocca?
In the beginning she is difficult to see because she is so popular. Probably one of the hardest to get an appointment with. But she is very knowledgeable about many things when it comes to endometriosis.
Describe the protocols Silvina Bocca used in your cycles and their degree of success.
For my retrieval process I started with Lupron due to having endometriosis. I overstimulated this cycle and they canceled a fresh transfer due to being hospitalized. I think that was a good move because I was sick for a very long time. For frozen transfer I used patches/pills and IM progesterone. The first cycle we transferred 2 blasts and had successful twin pregnancy. We did lose one baby in the first trimester. Second frozen transfer was completed this month with success and literally completed a DNC this morning to complete the miscarriage. We have now decided to do genetic testing as a result of this due to losing to babies with viable heartbeats.
Describe the costs associated with your care under Silvina Bocca.
The medications were some of the most expensive. I spent 4000 on meds for first cycle. I did have insurance pick up some of price but the most helpful thing is they bill me whatever is contracted pricing. I’ve had to pay for two frozen transfers which are a couple thousand each time. However I’ve had other experiences such as OHSS they required several days in a hospital. I’ve also just recently had to have a dnc due to missed miscarriage. All these extra costs are outside the normal fertility treatment.
6
Doctor
Silvina Bocca
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Jones Institute For Reproductive Medicine
Norfolk
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
24 - 26
Treated
2012 - 2014
Success with this Doc
Yes
Treatment
3 IUI, Donor Sperm
Diagnosis
8
The Hospital [Jones] we went to did a great job but it does not focus on the LGBT community so it was gray areas when it came to some of the care and resources... This clinic had a overall good experience it's not as personalized that you would want it to be but everyone we encountered along the way had a very professional and friendly manner... We didn't have a specific nurse assigned to our care we pretty much encountered whoever was available during the times of necessary appointments.
+ Read more
Age
24 - 26
Treated
2012 - 2014
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI, Donor Sperm
Diagnosis
8
Describe your experience with Jones Institute For Reproductive Medicine.
This clinic had a overall good experience it's not as personalized that you would want it to be but everyone we encountered along the way had a very professional and friendly manner. I would like to see more resources geared toward the LGBT community and families. It would be great if you were assigned a personal nurse or had more of a one on one feeling with the doctor. We didn't know in the process that following the initial consultation we would not really meet with Dr. Bocca again. It did take 3 cycles over the course of 3 years so I guess the timing puts a strain on the process.
During treatment, did you feel like you were treated like a number or a human?
The initial consultation the Dr. was very warm and welcoming but we hardly interacted with her following the initial visit. The Hospital we went to did a great job but it does not focus on the LGBT community so it was gray areas when it came to some of the care and resources.
Describe your experience with the nursing staff.
We didn't have a specific nurse assigned to our care we pretty much encountered whoever was available during the times of necessary appointments. I don't recall having any bad experiences everyone was professional and had a friendly manner but it wasn't a one on one type of care feeling.
How was your experience with Silvina Bocca?
The initial visit was very knowledgeable and left us with a good feeling of where to start. There wasn't much of a breakdown surrounding cost and what we could expect in term of finances we had to do some research. Overall it was a great experience for someone who had no idea what to expect.
What one piece of advice would you give a prospective patient of Silvina Bocca?
I recommend that you ask all the questions that you could at the initial consultation because you will not be able to have many opportunities' to do so. Come prepared with all of your questions written down so that you don't miss anything. She was very great about answering any questions or concerns.
Describe the costs associated with your care under Silvina Bocca.
The Process for IUI cost average $345 per insemination, $50-$100 for consultation, $100 per hormone injection per cycle, $25 for co pays, suppositories averaged $40- $50, Ultra Sounds $50- $100, blood work $0.00 included with insurance
8
Doctor
Silvina Bocca
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Jones Institute For Reproductive Medicine
Norfolk
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
Treated
Success with this Doc
?
Treatment
2 Fertility Medications
Diagnosis
Diminished Ovarian Reserve
7
The clinic [Jones Institute] is great about communication especially through the patient portal. I did call the on-call line and did not receive a call back which was a little concerning, but it was not an emergency so it wasn't a huge issue. I was calling because I got my period on a weekend and needed to schedule an appointment for the following Monday morning. I also showed up once for an appointment that they said they did not have on their schedule. They had provided me with an appointment slip confirming the appointment. They were still able to see me I just had to wait. I have had to wait over an hour on a couple occasions.
+ Read more
Age
Treated
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 3 Docs
Treatment
2 Fertility Medications
Diagnosis
Diminished Ovarian Reserve
7
Describe your experience with Jones Institute For Reproductive Medicine.
The clinic is great about communication especially through the patient portal. I did call the on-call line and did not receive a call back which was a little concerning, but it was not an emergency so it wasn't a huge issue. I was calling because I got my period on a weekend and needed to schedule an appointment for the following Monday morning. I also showed up once for an appointment that they said they did not have on their schedule. They had provided me with an appointment slip confirming the appointment. They were still able to see me I just had to wait. I have had to wait over an hour on a couple occasions.
During treatment, did you feel like you were treated like a number or a human?
I feel Dr. Bocca is compassionate and empathetic. I do not feel rushed with Dr. Bocca and she answers my questions very thoroughly.
Describe your experience with your nurse.
The nurses who I have been communicating over the patient portal, Shannon and Heather, have been extremely helpful. They answer questions very quickly.
What specific things went wrong at this clinic?
  • Lost appointments
  • Failed to call with results
  • Failed to convey critical information
How was your experience with Silvina Bocca?
Dr. Bocca has been helpful providing guidance regarding my diagnosis and recommendations for treatment. She has also been honest about the success of certain treatments. I was a little deterred from seeing her again as during our second conversation she initially only recommended an egg donor due to my diagnosis, but after another face-to-face appointment where my spouse was also present, she discussed the diagnosis a little further and what other options might be available.
What one piece of advice would you give a prospective patient of Silvina Bocca?
I would definitely schedule regular appointments with her (perhaps monthly) to check-in and determine next steps for treatment. Ask questions and educate yourself on the options that she presents.
Describe the protocols Silvina Bocca used in your cycles and their degree of success.
We wanted to try an initial protocol to try to conceive through timed intercourse as the least aggressive/invasive option. She recommend ovulation induction with a trigger shot and progesterone suppositories. The medication that we used for induction was gonal-f, which is an injectable. We are currently on our second month of treatment. If this cycle is not successful, she has recommended that we attempt IVF on the next few months to determine the quality of my eggs.
Describe the costs associated with your care under Silvina Bocca.
Two months of injections with timed intercourse have cost us over $4000.
7
Doctor
Silvina Bocca
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Jones Institute For Reproductive Medicine
Norfolk
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
Treated
Success with this Doc
No
Treatment
4 Fertility Medications
Diagnosis
Recurrent Pregnancy Loss, PCOS, Unexplained
9
Reaching the clinic [Jones - Norfolk] via the phone is very easy, straight forward, and a wonderful experience. The receptionist and nurses are pleasant and helpful over the phone. The portal online has been a good resource to use, although a few times I have gotten delays in responses a little longer than expected or hoped....Dr. Stadtmauer's billing team has done a fantastic job making sure billing procedure codes are properly done to ensure coverage is effective.
+ Read more
Age
Treated
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
4 Fertility Medications
Diagnosis
Recurrent Pregnancy Loss, PCOS, Unexplained
9
Describe your experience with Jones Institute For Reproductive Medicine.
Reaching the clinic via the phone is very easy, straight forward, and a wonderful experience. The receptionist and nurses are pleasant and helpful over the phone. The portal online has been a good resource to use, although a few times I have gotten delays in responses a little longer than expected or hoped. Wait times have been average, although they could be better. Getting an appointment is sometimes hard, but with a busy office that is expected.
During treatment, did you feel like you were treated like a number or a human?
During my first appointment with Dr. Stadtmauer, she was very attentive, understanding, and communicated well with me. I had a good knowledge of my diagnosis and she was able to answer my questions more directly, while giving me a piece of mind and reassuring me she was confident in treatment options, which was very relieving. The only downfall I would have to say was that due to having to come multiple times a week for appointments and measurements, I would sometimes see other physicians who were not updated on my care or aware of my concerns and diagnosis at all, almost as if they had not read my chart at all. I did not have a problem seeing another physician, but was never notified, and struggled to communicate and get my questions answered when meeting with someone other than Dr. Stadtmauer.
Describe your experience with the nursing staff.
The nurses were all very supportive and always showed compassion and were very uplifting even after appointments with not so great news. They always had smiling faces, know me by name, and are always VERY helpful via phone, in office and in the exam rooms.
How was your experience with Laurel Stadtmauer?
I loved Dr. Stadtmauer and her communication. She never lets me speak negatively and is always assuring me there are new medications and treatments to try. She reminds me my diagnosis is common, I am young, and she has more positive outcomes than negative outcomes in my case and is always excited to see me and start another round. She makes me excited to come and see her and not dread another failed cycle like I have in the past.
What one piece of advice would you give a prospective patient of Laurel Stadtmauer?
Be open! She is there to communicate with and she will not be able to fully express her medical advice and expertise if you don't explain all the problems. She is VERY knowledgeable and very willing to take the next step to ensure her patients are happy and comfortable.
Describe the protocols Laurel Stadtmauer used in your cycles and their degree of success.
So far, I have used Letrozole and Clomid to help release mature follicles before IUI. Because I have PCOS, I do not ovulate on my own and have to take Progesterone to bring on my cycle. Because of this, I can go months with no cycle, resulting in very heavy cycles once I take the Progesterone. Dr. Stadtmauer was able to help track my follicle growth and measurements of my lining to ensure proper timing of ovulation, as heavy cycles resulted in longer cycles and threw of normal schedules. Unfortunately, after three cycles of Letrozole, she was unable to find mature follicles to be released by the trigger shot so we are going to repeat this process with Clomid next month.
Describe the costs associated with your care under Laurel Stadtmauer.
The office visits with Dr. Stadtmauer were covered by my insurance, with just a copay being patient responsibility. The ultrasound appointments were covered and billed correctly, which was a relief, as some in the past have been billed as experimental and not covered. All lab tests have been covered as well. Dr. Stadtmauer's billing team has done a fantastic job making sure billing procedure codes are properly done to ensure coverage is effective. I have gotten a break down of costs up front before vists and ultrasounds with the price in case my insurance was to deny or not cover the services so I am aware of the costs before the services are rendered.
9
Doctor
Laurel Stadtmauer
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Jones Institute For Reproductive Medicine
Norfolk
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
5
Age
Treated
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Male Factor
5
The clinic [Jones] is generally quick to get a new patient in. It is likely due to that process that patients are not coddled. It is very straight forward. In and out during ultrasound and bloodwork visits. The nursing staff was very nice and accommodating during our retrieval and transfer appointments...The institute scheduled our cycle based on the number of people entering the clinic. All of our scheduled appointments were set up to maximize the number of patients per day.
+ Read more
Age
Treated
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Male Factor
5
Describe your experience with Jones Institute For Reproductive Medicine.
The clinic is generally quick to get a new patient in. It is likely due to that process that patients are not coddled. It is very straight forward. In and out during ultrasound and bloodwork visits. The nursing staff was very nice and accommodating during our retrieval and transfer appointments. We only had 3 eggs with one mature which had a failed transfer. Our retrieval procedure time was very short. Aspirations took under half an hour. All indications pre retrieval, showed we had at least 8 eggs. After speaking with another clinic, they informed us that their retrieval was much more thorough. It is for this reason we believe we had a failed cycle.
During treatment, did you feel like you were treated like a number or a human?
The Jones Institute is obviously a very reputable clinic. That is the main reason my wife and I chose it. The institute scheduled our cycle based on the number of people entering the clinic. All of our scheduled appointments were set up to maximize the number of patients per day. It is for this reason that I feel we did not get the attention we wanted. It just seemed like we were another customer just running through the line.
Describe your experience with the nursing staff.
The nursing staff was very nice. There did not seem to be much communication between the nurses and between the nurses and doctors.
What specific things went wrong at this clinic?
  • Failed to convey critical information
How was your experience with Sergio Oehninger?
Dr. Oehninger is a very competent physician. We initially liked him because of his bluntness about the procedures and statistical chances of having a child. As days went past during our cycle, it seemed as if we heard less and less from him. He was not available in at least two of our ultrasounds, which to us was a very important time to speak to us. The other physicians conducting the ultrasound screening were not up to date with our progress. Dr Oehninger was not there for our egg retrieval which was very disappointing.
What one piece of advice would you give a prospective patient of Sergio Oehninger?
Don't expect coddling. He is very thorough in procedural explanation but definitely do research and ask questions.
Describe the protocols Sergio Oehninger used in your cycles and their degree of success.
We used an antagonistic approach
Describe the costs associated with your care under Sergio Oehninger.
We went with a single cycle option. There was an available shared risk program that was double for a single cycle.
6
Doctor
Sergio Oehninger
Communication
Trustworthiness
Explained risks
Adaptability
Frequency seen during appointments
5
Clinic
Jones Institute For Reproductive Medicine
Norfolk
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
Treated
Success with this Doc
?
Treatment
3 IUI, 1 IVF
Diagnosis
Endometriosis, Unexplained
8
I did feel like the coordinators and nurses [at Jones Institute for Reproductive Medicine] were lacking that quality. We often felt like numbers to them. Sometimes the sense of urgency was lost and even though it was our first IVF cycle, we felt like they expected us to know things we did not. While I wasn't overly impressed with the IVF coordinator, the business office was kind and courteous and we navigated this expensive treatment.
+ Read more
Age
Treated
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Marketer or PR
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
Endometriosis, Unexplained
8
Describe your experience with Jones Institute For Reproductive Medicine.
While Dr. Stadtmauer made us feel like we were a team, I did feel like the coordinators and nurses were lacking that quality. We often felt like numbers to them. Sometimes the sense of urgency was lost and even though it was our first IVF cycle, we felt like they expected us to know things we did not. While I wasn't overly impressed with the IVF coordinator, the business office was kind and courteous and we navigated this expensive treatment.
During treatment, did you feel like you were treated like a number or a human?
Living 2 hours away from the Jones Institute, it was important for us to feel like our RE was part of our team. Dr. Stadtmauer took the time to meet with me as well as speak with me over the phone to answer questions I had so I wouldn't have to make the trip up. While I wasn't able to see her much during my cycle due to the way the schedule worked out, once it came time for my beta, she called with such genuine excitement and took the time to talk with me about my cycle (what went well/what didn't). I felt like she was celebrating with me. While I would have liked to see her more during my cycle, overall she made me feel like we were in this together.
Describe your experience with the nursing staff.
They were very knowledgable, but I did just feel like a number. I also had a hard time getting a response from the nursing staff when questions arose.
What specific things went wrong at this clinic?
  • Failed to call with results
How was your experience with Laurel Stadtmauer?
Overall, my experience with Dr. Stadtmauer was a great one. I really felt like she was on our side and she listened to all my concerns. After 4 years of trying to conceive and failed treatments, she understood that I knew my body and she didn't try to talk us into or out of anything we didn't feel 100% comfortable with. As a self-pay patient, we were interested in the share-risk program and I believe she was a big advocate in helping us get approved for it. I do wish I was able to see her more through out my treatment, but with us living 2 hours away, the schedule didn't always work in our favor. However, all the doctors I saw in between very kind and made sure to answer all my questions if they arose. When it came time to hear the results of my beta, Dr. Stadtmauer called me personally and I could tell the genuine excitement in her voice. Although this was only my first round of IVF, I felt like we had been on this journey with her for longer and she was so happy for us. Overall, I would recommend working with Dr. Stadtmauer!
What one piece of advice would you give a prospective patient of Laurel Stadtmauer?
Make sure you are explicit about your goals, concerns, and expectations. When we had our consultation, she listened to our history and our past experiences and she adjusted our treatment based on that.
Describe the costs associated with your care under Laurel Stadtmauer.
We did the shared risk program which included 2 fresh IVF cycles, frozen cycles until the embryos from the last retrieval were used up, ICSI, and cryopreservation which totaled $19,000. This did not include medication.
9
Doctor
Laurel Stadtmauer
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Jones Institute For Reproductive Medicine
Norfolk
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
6
Age
28
Treated
2016
Success with this Doc
No
Treatment
2 IVF
Diagnosis
Tubal Blockage
6
I think they [Jones Institute] do a good of listening to you as a patient and putting the best efforts on the table for you to achieve your overall goal. There are times where they have so many patients in cycle at once, however, where you might feel a little lost in the shuffle...I think the care coordinator does an ok job. I think that because there are so many patients to come each day she looses a bit of her organization. I got a few messages on the medication line that were in correct or hard to understand.
+ Read more
Age
28
Treated
2016
Success with this Doc
No
Race
Black or African-American
Income
$50K - $99K
Occupation
Consultant
Order & Number of Docs Seen
1st of 3 Docs
Treatment
2 IVF
Diagnosis
Tubal Blockage
6
Describe your experience with Jones Institute For Reproductive Medicine.
I think they do a good of listening to you as a patient and putting the best efforts on the table for you to achieve your overall goal. There are times where they have so many patients in cycle at once, however, where you might feel a little lost in the shuffle. I would tell a future patient to be strong through this process and to not loose sight of what you feel you need because you feel rushed.
During treatment, did you feel like you were treated like a number or a human?
I felt like though there was a sense of them trying to make every cycle and every patient have their personal touch there were still days where I was just lost in the mix. With lots of cycle starts and long wait times during appointments I would often feel like I just needed to get in and out because I was already stressed about being late to work from waiting on my appointment to start an hour late.
Describe your experience with your nurse.
I think the care coordinator does an ok job. I think that because there are so many patients to come each day she looses a bit of her organization. I got a few messages on the medication line that were in correct or hard to understand.
What specific things went wrong at this clinic?
  • Failed to call with results
How was your experience with Sergio Oehninger?
I liked that my Dr. was the director of the top program in the area but with that I felt a disconnect from him at times. Luckily there were other Doctors on staff to pick up slack where his was lacking.
What one piece of advice would you give a prospective patient of Sergio Oehninger?
Be tough on the things that are important to you to make sure your voice is heard and that you don't get lost in the crowd.
5
Doctor
Sergio Oehninger
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Jones Institute For Reproductive Medicine
Norfolk
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
24 - 25
Treated
2014 - 2015
Success with this Doc
Yes
Treatment
3 IUI, 2 IVF
Diagnosis
Male Factor, Immunological
10
The receptionist’s are very good about making your appointments for you, and calling you to follow up. I feel as though the clinic [Jones] as a whole is exceptional . From our first visit to discuss infertility treatments, until our last treatment . They have quite the outgoing staff. They were very upfront about everything from out treatments, as well as payment options. I feel as though this clinic is the best one around ! I would highly recommend them to anyone going through infertility treatments.
+ Read more
Age
24 - 25
Treated
2014 - 2015
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 2 IVF
Diagnosis
Male Factor, Immunological
10
Describe your experience with Jones Institute For Reproductive Medicine.
The receptionist’s are very good about making your appointments for you, and calling you to follow up. I feel as though the clinic as a whole is exceptional . From our first visit to discuss infertility treatments, until our last treatment . They have quite the outgoing staff. They were very upfront about everything from out treatments, as well as payment options. I feel as though this clinic is the best one around ! I would highly recommend them to anyone going through infertility treatments.
During treatment, did you feel like you were treated like a number or a human?
He was very upfront about our procedures. He provided a lot of encouragement throughout the process, especially during our miscarriage.
Describe your experience with the nursing staff.
They were very compassionate throughout the process . Always made small talk with me , and eased my mind !
How was your experience with Sergio Oehninger?
He was very educational, and passionate about what he does. He tells you upfront what to expect throughout the treatments. I felt very comfortable going through our IVF cycles with him. He always explained everything throughouly during our sessions with him. He said ‘ let’s make it happen’ and it sure did! We finally got pregnant with twin girls ! It was such a blessing going to the Jones Institute. I would love to go back there to see him for our third child.
What one piece of advice would you give a prospective patient of Sergio Oehninger?
He knows his stuff !
Describe the protocols Sergio Oehninger used in your cycles and their degree of success.
2nd IVf fresh cycle - he didn’t stimulate a much to get better quality eggs!
Describe the costs associated with your care under Sergio Oehninger.
We did a shared risk payment plan. They were very upfront about the cost for everything . They would bill us in an ample amount of time !
10
Doctor
Sergio Oehninger
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Jones Institute For Reproductive Medicine
Norfolk
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
38 - 39
Treated
2013 - 2014
Success with this Doc
Yes
Treatment
2 Fertility Medications
Diagnosis
Unexplained
10
There were times during the process that the staff left me feeling a bit like a number... Communication could be clearer - feel like there we times that things weren't clearly explained - like when to call for appointment/ blood work.
+ Read more
Age
38 - 39
Treated
2013 - 2014
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Marketer or PR
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 Fertility Medications
Diagnosis
Unexplained
10
During treatment, did you feel like you were treated like a number or a human?
I feel like Dr. O did care about me. He seem to be rooting for us and was committed to doing everything in his power to help us get a positive outcome. There were times during the process that the staff left me feeling a bit like a number. For example during blood draws. When we did get a positive pregnancy test, they gave us a personalized card with ultrasound images which was a nice touch.
Describe your experience with the nursing staff.
Communication could be clearer - feel like there we times that things weren't clearly explained - like when to call for appointment/ blood work
How was your experience with Sergio Oehninger?
I appreciated Dr Os commitment to my treatment. He laid out a very clear plan and took immediate action. Good sense of humor. Sometimes a little difficult to understand due to accent.
What one piece of advice would you give a prospective patient of Sergio Oehninger?
Make an appointment immediately.
9
Doctor
Sergio Oehninger
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
10
Clinic
Jones Institute For Reproductive Medicine
Norfolk
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
6
Age
31
Treated
2015
Success with this Doc
?
Treatment
2 Fertility Medications
Diagnosis
Male Factor, PCOS
6
Had some miscommunication between me, doctor, and scheduler regarding what test I was getting. This pushed back treatment by multiple months due to availability. Great communication [from the nursing staff], always gets back to you with answers to questions in a prompt fashion.
+ Read more
Age
31
Treated
2015
Success with this Doc
?
Race
East Asian, Latino
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 Fertility Medications
Diagnosis
Male Factor, PCOS
6
During treatment, did you feel like you were treated like a number or a human?
She wasn't very detailed. Half the time, we had to remind her of what's going on with us, as if she didn't review the chart before seeing us.
Describe your experience with the nursing staff.
Great communication, always gets back to you with answers to questions in a prompt fashion. Made me feel comfortable.
What specific things went wrong at this clinic?
  • Provided conflicting information
  • Scheduled the wrong procedure
How was your experience with Laurel Stadtmauer?
She is pleasant but seems confused or not up to date on what's going on with me. We chose her because she had the first availability but now we regret the decision.
What one piece of advice would you give a prospective patient of Laurel Stadtmauer?
Stay on top of things. She is very smart as a clinician but she is not as organized as we would like. We want someone who takes the time to at least know where we left off last time.
4
Doctor
Laurel Stadtmauer
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Jones Institute For Reproductive Medicine
Norfolk
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
26
Treated
2015
Success with this Doc
Yes
Treatment
IUI, IVF, Egg Freezing, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Immunological
8
She [Dr. Stadtmauer] has answered every question I have and helped me in whatever I needed. It has been a great experience. My only complaint is really with the office. They try to get back but when it comes to the coordinators it is sometimes like pulling teeth....
+ Read more
Age
26
Treated
2015
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 6 Docs
Treatment
IUI, IVF, Egg Freezing, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Immunological
8
During treatment, did you feel like you were treated like a number or a human?
I really felt like Dr stadtmauer could pick me out of a line up and call me out by name.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
How was your experience with Laurel Stadtmauer?
I have had a very good experience with dr. Stadtmauer. She has answered every question I have and helped me in whatever I needed. It has been a great experience. My only complaint is really with the office. They try to get back but when it comes to the coordinators it is sometimes like pulling teeth....
What one piece of advice would you give a prospective patient of Laurel Stadtmauer?
Be your own advocate. I did have to ask for some specific tests to be done but she's always willing to listen and hear you out.
8
Doctor
Laurel Stadtmauer
Communication
Compassion
Adaptability
Frequency seen during appointments
8
Clinic
Jones Institute For Reproductive Medicine
Norfolk
Nursing
Operations
Scheduling
Billing
– Read less
8
Age
24
Treated
2016
Success with this Doc
?
Treatment
Fertility Medications
Diagnosis
Male Factor
8
[The nurse at Jones Institute for Reproductive Medicine] Laughed at me when I asked a question. Acted annoyed and over worked . Also complained a lot...[The clinic] provided a lot of information over the phone and also answered all my questions. Most the nurses and office workers act annoyed like they don’t care at all. Some of the nurse are great...Dr. Pakrashi was very kind and always felt like she really cared. She gave us a lot of hope and we plan on doing IVF with her. She also explained everything very well. She took the time to answer all the questions we had.
+ Read more
Age
24
Treated
2016
Success with this Doc
?
Race
European, Other
Income
$0 - $49K
Occupation
Sales Representative
Order & Number of Docs Seen
1st of 2 Docs
Treatment
Fertility Medications
Diagnosis
Male Factor
8
Describe your experience with Jones Institute For Reproductive Medicine.
The IVF was very nice and provided a lot of information over the phone and also answered all my questions. Most the nurses and office workers act annoyed like they don’t care at all. Some of the nurse are great.
During treatment, did you feel like you were treated like a number or a human?
She was very kind and compassionate.
Describe your experience with the nursing staff.
Laughed at me when I asked a question. Acted annoyed and over worked . Also complained a lot
How was your experience with Tarita Pakrashi?
Dr. Pakrashi was very kind and always felt like she really cared. She gave us a lot of hope and we plan on doing IVF with her. She also explained everything very well. She took the time to answer all the questions we had.
What one piece of advice would you give a prospective patient of Tarita Pakrashi?
Write down any questions you have so you remember them all to ask.
Describe the protocols Tarita Pakrashi used in your cycles and their degree of success.
We haven’t started IVF yet.
Describe the costs associated with your care under Tarita Pakrashi.
After IVF would be about 20,000 So far it’s been about 4,000
10
Doctor
Tarita Pakrashi
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Jones Institute For Reproductive Medicine
Norfolk
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
Treated
Success with this Doc
No
Treatment
4 IUI
Diagnosis
Unexplained
8
It was easy to get appointments [at Jones Institute for Reproductive Medicine]. They had multiple locations that were convenient for medication monitoring. The waiting rooms were comfortable and the other doctors I had interactions with were friendly and kind...She [the nurse] was always on top of things and responded quickly whenever I had questions or concerns...IUI's were about $800 total with medications, sperm wash, ultrasound, and actual IUI.
+ Read more
Age
Treated
Success with this Doc
No
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
4 IUI
Diagnosis
Unexplained
8
Describe your experience with Jones Institute For Reproductive Medicine.
It was easy to get appointments. They had multiple locations that were convenient for medication monitoring. The waiting rooms were comfortable and the other doctors I had interactions with were friendly and kind.
Describe your experience with your nurse.
She was always on top of things and responded quickly whenever I had questions or concerns.
How was your experience with Silvina Bocca?
Doctor Bocca was kind and very good at explaining procedures before we actually did them. She was always very optimistic. I was diagnosed with polyps and went in to see her after several failed treatments. She was able to remove the polyps and explained every step of what she was going to do and then for post-op, she thoroughly explained the results and asked for my input on the next steps.
What one piece of advice would you give a prospective patient of Silvina Bocca?
Learn as much as you can and be your own advocate.
Describe the costs associated with your care under Silvina Bocca.
IUI's were about $800 total with medications, sperm wash, ultrasound, and actual IUI.
7
Doctor
Silvina Bocca
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Jones Institute For Reproductive Medicine
Norfolk
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
26
Treated
2016
Success with this Doc
No
Treatment
3 IUI
Diagnosis
PCOS, Unexplained
10
You could never get anyone on the phone [at Jones Institute for Reproductive Medicine]. It takes forever to get a nurse to call you back.... When I got pregnant they said the nurse would call me with results of my hcg and I had to call several times to get it.... I got pregnant once with iui treatment but had one miscarriage. In the process of trying again. The doctor was willing to try other options and listen to my concerns. The only disadvantage was she wasn't at the office that much so I had to see a couple different doctors.
+ Read more
Age
26
Treated
2016
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
PCOS, Unexplained
10
Describe your experience with Jones Institute For Reproductive Medicine.
You could never get anyone on the phone. It takes forever to get a nurse to call you back.
During treatment, did you feel like you were treated like a number or a human?
She actually listened to my concerns
What specific things went wrong at this clinic?
  • Failed to call with results
  • Failed to order appropriate test
How was your experience with Laurel Stadtmauer?
I got pregnant once with iui treatment but had one miscarriage. In the process of trying again. The doctor was willing to try other options and listen to my concerns. The only disadvantage was she wasn't at the office that much so I had to see a couple different doctors.
What one piece of advice would you give a prospective patient of Laurel Stadtmauer?
To be prepared for a lot of tests from you and your partner
9
Doctor
Laurel Stadtmauer
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Jones Institute For Reproductive Medicine
Norfolk
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
33
Treated
2016
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Endometriosis, PCOS
8
At times they [The nursing staff at Jones Institute for Reproductive Medicine] seemed preoccupied...We did an IVF study that cost 4400, most other appointments were a few hundred...multiple locations made it easy to make visits...She [Dr. Tarita Pakrashi] is very compassionate and wants us to have another child. I believed she genuinely felt bad when a treatment didn't work. She would call and check on us and always start planning the next treatment.
+ Read more
Age
33
Treated
2016
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Business Executive
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IVF
Diagnosis
Endometriosis, PCOS
8
Describe your experience with Jones Institute For Reproductive Medicine.
The cost is very high, but multiple locations made it easy to make visits.
During treatment, did you feel like you were treated like a number or a human?
She showed genuine compassion
Describe your experience with the nursing staff.
At times they seemed preoccupied
How was your experience with Tarita Pakrashi?
She is very compassionate and wants us to have another child. I believed she genuinely felt bad when a treatment didn't work. She would call and check on us and always start planning the next treatment.
What one piece of advice would you give a prospective patient of Tarita Pakrashi?
Be patient
Describe the costs associated with your care under Tarita Pakrashi.
We did an IVF study that cost 4400, most other appointments were a few hundred
9
Doctor
Tarita Pakrashi
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Jones Institute For Reproductive Medicine
Norfolk
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
7
Age
30 - 31
Treated
2015 - 2016
Success with this Doc
?
Treatment
8 Fertility Medications
Diagnosis
Recurrent Pregnancy Loss, PCOS
7
Strengths [at Jones Institute for Reproductive Medicine]: Extensive resources, Easy to communicate with via FollowMyHealth portal, large staff, good equipment Weaknesses: Occasionally long wait times to be seen, expensive, you won't always see your specific doctor, which can be good or bad depending on the situation. Sometimes it's nice to have another doctor's opinion, other times, the consistency of a dr. that knows you is better. BUT you can schedule as best as possible to always see the same dr.
+ Read more
Age
30 - 31
Treated
2015 - 2016
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Graphic Designer
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
8 Fertility Medications
Diagnosis
Recurrent Pregnancy Loss, PCOS
7
Describe your experience with Jones Institute For Reproductive Medicine.
Strengths: Extensive resources, Easy to communicate with via FollowMyHealth portal, large staff, good equipment Weaknesses: Occasionally long wait times to be seen, expensive, you won't always see your specific doctor, which can be good or bad depending on the situation. Sometimes it's nice to have another doctor's opinion, other times, the consistency of a dr. that knows you is better. BUT you can schedule as best as possible to always see the same dr.
During treatment, did you feel like you were treated like a number or a human?
Tarita is very understanding and listens to you as a patient very closely. She was very empathetic and highly responsive to all questions or concerns.
Describe your experience with the nursing staff.
Most of the nurses here are excellent. In my first couple of cycles I had some problems with not receiving calls back to messages I would leave. However, in the past 3 cycles communication has improved significantly! Everyone is very friendly and nice.
How was your experience with Tarita Pakrashi?
Dr. Pakrashi is very supportive and knowledgable. She has an amazing bedside manner. I have been seeing her for 2 years now and therefore understand how to best communicate with her and receive recommendations. She is friendly and thorough in making sure I receive the care I need. She is also very responsive when I contact her with questions or concerns. I know that she and I share the same goals for my fertility.
What one piece of advice would you give a prospective patient of Tarita Pakrashi?
Ask as many questions as possible and do not be afraid to re-ask the same questions or have information repeated back to you.
Describe the protocols Tarita Pakrashi used in your cycles and their degree of success.
Cycle 1: Letrozole + progesterone since we were still at the beginning of my fertility journey. With the addition of progesterone, I got pregnant, but ultimately it ended in an ectopic pregnancy. Surgery to remove right tube. Cycle 2: Letrozole. We did not add progesterone because I was ovulating on the side where my tube had been removed. I did get pregnant, but also ended in an ectopic pregnancy with methotrexate shot to manage it. Cycle 3: Gonal-F + progesterone with timed intercourse. Levothyroxine added to treat hypothyroidism and reduce TSH levels. The goal was to produce more eggs. However in this cycle it seemed most of the egg production was on my tubeless side. No pregnancy resulted. Cycle 4: Gonal-F + progesterone = IUI. The goal was to produce more eggs again and also plant the sperm closer to the egg. In my honest opinion the IUI concept is flawed and a bit of a waste of money. Perhaps if there had been multiple IUIs done during this cycle, it might have worked, but this resulted in no pregnancy. Cycle 5: IVF using Menopur, Follistim, Ganirellix. The goal was to implant embryos. I was on a relatively low dose of Menopur and Follistim. Despite these low dosages, I was unable to have the Hcg trigger because of the risk of OHSS. Dr. Pakrashi was very attentive in making sure I did not get to sick and was very on top of my care. I used a lupron trigger for the egg retrieval and all embryos were frozen. Cycle 6: Frozen Embryo Transfer using estrogen patches and tablets and Endometrin inserts. The amount of Endomentrin inserts was increased due to not enough progesterone in my system. Cycle ongoing...
Describe the costs associated with your care under Tarita Pakrashi.
Most of my care was done through claims submitted to my insurance agency and out of pocket expenses. They do not take Tricare, but will submit claims on your behalf. The process is frustrating because you receive checks that then need to be mailed to EVMS.
9
Doctor
Tarita Pakrashi
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Jones Institute For Reproductive Medicine
Virginia Beach
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
27
Treated
2016
Success with this Doc
?
Treatment
IVF
Diagnosis
Male Factor
10
Overall the Jones institute is a really great place. The typical wait time was on occasion a bit lengthy but only for certain visits such as talking about medication and timeline. But overall easy to set up appointments and their communication was excellent. I always got a call back from the nursing staff right away or my Dr. The billing department was not the best to get a hold of. I always had to leave a voicemail and would maybe hear back 2 days later sometimes I would have to call back again. Once you got a hold of them they were knowledgeable but it wasn't fun to always get a VM.
+ Read more
Age
27
Treated
2016
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF
Diagnosis
Male Factor
10
Describe your experience with Jones Institute For Reproductive Medicine.
Overall the Jones institute is a really great place. The typical wait time was on occasion a bit lengthy but only for certain visits such as talking about medication and timeline. But overall easy to set up appointments and their communication was excellent. I always got a call back from the nursing staff right away or my Dr. The billing department was not the best to get a hold of. I always had to leave a voicemail and would maybe hear back 2 days later sometimes I would have to call back again. Once you got a hold of them they were knowledgeable but it wasn't fun to always get a VM.
During treatment, did you feel like you were treated like a number or a human?
Dr. Bocca was very personable and remembered specifics about our life. She was very thorough with her treatment plan and I really felt like she cared and was very knowledgeable which was comforting. She was very kind and always upfront with expectations. We are almost to our egg retrieval and she has been wonderful every step of the way.
Describe your experience with your nurse.
Our coordinator was very thorough and super straight forward with medication and timeline.
How was your experience with Silvina Bocca?
She has been amazing and very thourough with our treatment plan. We are a week away from retrieval and she has given us confidence every step of the way with the treatment plan. She was also easy to set appointments with which was amazing. She also recommended a specialist for my husband which made things smooth for our family planning.
What one piece of advice would you give a prospective patient of Silvina Bocca?
Dr Bocca truly is one of the best Dr I have seen and she is very kind, upfront, and honest about treatment plans and expectations. Come with questions because she will take the time to go through everything in detail with you.
Describe the protocols Silvina Bocca used in your cycles and their degree of success.
We have male factor infertility (blockage) and IVF with ICSI is our treatment option. We are currently doing stimulation leading up to our egg retrieval. We will then be implanting 2 embryos if all goes well with the retrieving and fertilization. Our fertility issues as a couple are male only and so far I have been on the low end for stimulation drugs (follistim) as my hormone level are good. Medication seems to be working great and my dosages for stims has stayed the same since starting 4 days ago (250cc). So far we are right on track with our treatment plan and have had no surprises.
Describe the costs associated with your care under Silvina Bocca.
1,500 - ICSI 12,000 - IVF w/ ICSI 2,757 - medication 400 - anesthesia Initial Consultations - 260 Hydrosonogram- 1,000 Pre blood work - 300
10
Doctor
Silvina Bocca
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Jones Institute For Reproductive Medicine
Virginia Beach
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
No
Treatment
1 IUI, 1 IVF
Diagnosis
Poor Egg Quality
10
This clinic's strengths are they [Jones Institute For Reproductive Medicine] have a well known rate of pregnancies dated back many years. The Dr.'s all work together and make decisions daily together about the patients. I never had trouble getting an appointment and all messages sent through the patient portal were always received and responded to in a timely manner.... Dr. Oehninger answered all questions that I had for him.
+ Read more
Age
Treated
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
3rd of 5 Docs
Treatment
1 IUI, 1 IVF
Diagnosis
Poor Egg Quality
10
Describe your experience with Jones Institute For Reproductive Medicine.
This clinic's strengths are they have a well known rate of pregnancies dated back many years. The Dr.'s all work together and make decisions daily together about the patients. I never had trouble getting an appointment and all messages sent through the patient portal were always received and responded to in a timely manner.
During treatment, did you feel like you were treated like a number or a human?
At first he said very little the few times that I saw him during my stimulation appointments. I currently met with him again for a consultation to discuss my future protocol and get his advice and he was very helpful. He looked at and explained many of the results from my first failed transfer. He told me what we would do differently next time and was able to give me his expertise on some concerns that I had about cysts they found last time. He also had research to back up this expertise.
How was your experience with Sergio Oehninger?
Dr. Oehninger answered all questions that I had for him. During my stimulation cycle at appointments where I saw him quickly for an ultrasound there were always other doctors in the room and he let them take the lead and explain to me although it seemed he was the one making the decisions. When it was one on one during the consultation I felt that this Dr. was more personable and shared his experience and expertise with me regarding what I should do next.
What one piece of advice would you give a prospective patient of Sergio Oehninger?
He has a quiet and serious demeanor. If you have questions ask them
Describe the protocols Sergio Oehninger used in your cycles and their degree of success.
During my IVF cycle I took Follistim, menopur and ganirelix. After the transfer I was on progesterone oil injections and estrogen patches. During this cycle they found that I have 2 endometrioma cysts. This protocol resulted in 5 eggs retrieved, 4 fertilized and 2 being transferred.
10
Doctor
Sergio Oehninger
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Jones Institute For Reproductive Medicine
Virginia Beach
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
Treated
Success with this Doc
No
Treatment
1 IUI, 1 IVF
Diagnosis
Male Factor
9
The IUI procedure cost close to $1,200 with everything involved.... During my IUI process I felt very optimistic until the day of the procedure when we got the bad news about my husbands sample. I feel that people are spending a lot of money and the clinic [Jones Institute for Reproductive Medicine] does a good job to be accommodating to patients and they get you in and out so that you are not sitting around waiting for long periods of time.
+ Read more
Age
Treated
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
1 IUI, 1 IVF
Diagnosis
Male Factor
9
Describe your experience with Jones Institute For Reproductive Medicine.
I think that this is a great clinic. During my IUI process I felt very optimistic until the day of the procedure when we got the bad news about my husbands sample. I feel that people are spending a lot of money and the clinic does a good job to be accommodating to patients and they get you in and out so that you are not sitting around waiting for long periods of time.
During treatment, did you feel like you were treated like a number or a human?
Dr. Bocca was always very pleasant, open and honest with me. She told me when unexpected things came up during a cycle. She was very sympathetic when my IUI and transfer did not work and was ready to get back to work to figure out what we could do next time.
How was your experience with Silvina Bocca?
During my experience with Dr. Bocca I felt that she was very knowledgeable. However, I did not feel that she explained things as thoroughly as I would have liked. During my IUI the results from my husbands sample came back much lower than any other tests had. She did mention this to me during the procedure and noted that we would still have a small chance of it working. however, I got the idea that she knew it probably wasn't going to work, so I'm wondering if we even should have gone through with it or waited to find out what was going on from his end.
What one piece of advice would you give a prospective patient of Silvina Bocca?
When she tells you something during an appointment don't feel that you need to just go with it and let them be on their way. Ask the Dr. to sit down and explain things to you thoroughly.
Describe the costs associated with your care under Silvina Bocca.
The IUI procedure cost close to $1,200 with everything involved.
9
Doctor
Silvina Bocca
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Jones Institute For Reproductive Medicine
Virginia Beach
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less