Describe your experience with Midwest Center for Reproductive Health.
In terms of technology compared to other Twin City clinics, this is outdated and minimal. There aren't many bells and whistles - everything from your blood draws to your ultrasounds to your IUI's to your endometrial scratches are conducted in the same room. Their office hours are shorter than most, closing at 3:30 and it can be hard to connect with a nurse after 2:00 for same day questions.
Strengths would be that the rooms for males is set apart from the clinic activity and offers privacy upon leaving.
During treatment, did you feel like you were treated like a number or a human?
Dr. Corfman constantly had to review to our chart when addressing us by name in consults. He constantly brought up the fact that there were people waiting after us. Outside of 2 consults - an initial and one after a miscarriage - we never saw him, heard from him, or spoke to him. I cried during a consult, which was very unlike me, and instead of showing compassion, he seemed exasperated.
Describe your experience with the nursing staff.
It was clear they have turnover and it seemed like many of the nurses were new to the lingo or didn't always understand the questions I was asking. The ones that have been there a while were great and super compassionate. They were hopeful for us and kind.
What specific things went wrong at this clinic?
- Failed to call in prescriptions to pharmacy
- Failed to inform you of changes in protocol
- Provided conflicting information
How was your experience with Randle Corfman?
After my consult, we never heard from Dr. Corfman again outside of him stepping in briefly to conduct an endometrial scratch. Even then, the nurses had everything ready so he was in the room for less than a few minutes without much dialogue. He seems to have a reputation for a quick diagnosis of PCOS and suggested donor eggs instead of listening to the patient. (Other clinics have confirmed this.) He is quick to remind everyone of his "busy schedule" at other clinics. He is not available during the summer and very dismissive of much, if any, support on weekends. I found his attitude to be cocky. My husband did find his graphs and charts helpful as he tried to explain our options, but it was obvious he didn't know our case well given the options he gave.
What one piece of advice would you give a prospective patient of Randle Corfman?
Look into other clinics in the Twin Cities. If you do see him, bring questions. He won't like to answer them but stay on track and be persistent. Remember YOU are paying HIM for service, not the other way around.
Describe the protocols Randle Corfman used in your cycles and their degree of success.
A basic femara protocol with ovulation trigger shot. When cycles produced too many or too little eggs, it was me that suggested to the nurses they talk to him about adjusting my medication (which they did). I don't think without my advocacy for myself, my cycles would have been remotely promising.
Describe the costs associated with your care under Randle Corfman.
Relatively average. Charged per ultrasound and vial of blood drawn. He would bill his time very specifically to the minute, and tended to get off tangent (and was hard to redirect).