New York Fertility Services

Available Resources

Genetic counseling: OfferedAcupuncture: OfferedMental health counseling: OfferedNutrition counseling: OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication is not offered: Not OfferedProviding backup medication: Offered
New York
16 E. 40th Street
New York, NY 10016
212-679-2289
On a scale from 0-10, how likely are you to recommend New York Fertility Services to a friend?
Strongly recommend: 1Neutral: 1Don't recommend: 16
3 assessments
  • 33% Strongly recommend (9-10)
  • 33% Neutral (7-8)
  • 33% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
88
Annual Cycles National Avg.
344
6
Average Doctor Score
1 doctor
3 assessments
8
Age
28
Treated
2014
Success with this Doc
Yes
Treatment
1 Fertility Medications
Diagnosis
8
When I was there [at New York Fertility Services] I felt that there was a lot of turnover. At one point, a nurse drawing my blood said it was her first time doing so, and after a try or 2 she went to get the PA to draw my blood. I felt that the nurse who explained how to do the injections could have been clearer. Overall, they were nice and compassionate.
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Age
28
Treated
2014
Success with this Doc
Yes
Race
Ashkenazi Jewish
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Fertility Medications
Diagnosis
8
Describe your experience with New York Fertility Services.
Nice, clean environment with a smiling face greeting you at the desk. Never long wait time.
Describe your experience with the nursing staff.
When I was there I felt that there was a lot of turnover. At one point, a nurse drawing my blood said it was her first time doing so, and after a try or 2 she went to get the PA to draw my blood. I felt that the nurse who explained how to do the injections could have been clearer. Overall., they were nice and compassionate.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
  • Failed to order appropriate test
How was your experience with Ilana Ressler?
Ilana was very thorough and explained all options. I received a follow up email after every appointment summarizing what was discussed. I felt confident in Dr. Ressler's recommendations, though felt that personality wise, she was not super warm.
What one piece of advice would you give a prospective patient of Ilana Ressler?
Ask all your questions!
Describe the protocols Ilana Ressler used in your cycles and their degree of success.
I had been to a doctor previously who felt that symptoms should be treated, so I was on meds to regulate blood-sugar, even though the levels weren't tested. Ilana Ressler immediately told me to stop the treatment until we determined what the issues were. Once I was tested, she explained that the levels were fine and the meds were unnecessary. Dr ressler prescribed Menopur and then timed intercourse after taking an injection to trigger ovulation. I was monitored daily/every other day while taking Menopur (injections) and she increased amounts based on hormone levels. Thankfully, the cycle was successful and I have a beautiful daughter :)
Describe the costs associated with your care under Ilana Ressler.
They took insurance, so I was only billed copays.
7
Doctor
Ilana Ressler
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
New York Fertility Services
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
36
Treated
2016
Success with this Doc
?
Treatment
1 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Other
10
Be prepared to get away from the normal infertility script [at New York Fertility Services]. He [Dr. Joel Batzofin] has a method to it all!...Medications move fast and furious. I wish they ordered them sooner than later...They [the nurses at New York Fertility Services] even cried with me. Suzette and the gals are the best.
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Age
36
Treated
2016
Success with this Doc
?
Race
Other
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Other
10
Describe your experience with New York Fertility Services.
Medications move fast and furious. I wish they ordered them sooner than later.
During treatment, did you feel like you were treated like a number or a human?
He was extremely involved and cared deeply for our results, really wanting to get us over the finish line.
Describe your experience with the nursing staff.
They even cried with me. Suzette and the gals are the best.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
How was your experience with Joel Batzofin?
Dr. B was recommended to me by a friend who went through many docs. He is all about getting to the problem instead of the typical line of treatment (e.g. clomid, IUI, etc). He knows our barriers are all different and treats you as though you are his only patient. Each failure has been an experience where we learned something about an unseen issue; what I see as part of the process. He responds to email nights and weekends, and puts me at ease. I would highly recommend Dr. B and his staff!
What one piece of advice would you give a prospective patient of Joel Batzofin?
Be prepared to get away from the normal infertility script. He has a method to it all!
Describe the costs associated with your care under Joel Batzofin.
Covered by insurance
10
Doctor
Joel Batzofin
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
10
Clinic
New York Fertility Services
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
0
Age
26
Treated
2013
Success with this Doc
No
Treatment
1 Embryo Freezing
Diagnosis
Diminished Ovarian Reserve, Unexplained
0
Once it was discovered that I should be on HRT, they were not communicative on their choice as to why my medication and dosages were appropriate for me. Additionally, they seemed to no longer be interested in supporting me in treatment when it became apparent that I may need donor eggs.
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Age
26
Treated
2013
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
1 Embryo Freezing
Diagnosis
Diminished Ovarian Reserve, Unexplained
0
During treatment, did you feel like you were treated like a number or a human?
Once it was discovered that I should be on HRT, they were not communicative on their choice as to why my medication and dosages were appropriate for me. Additionally, they seemed to no longer be interested in supporting me in treatment when it became apparent that I may need donor eggs.
What specific things went wrong at this clinic?
  • Lost paperwork
  • Failed to send your chart to another clinic
2
Doctor
Joel Batzofin
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
New York Fertility Services
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less