Providence OBGYN

Available Resources

Genetic counseling is not offered: Not OfferedAcupuncture is not offered: Not OfferedMental health counseling is not offered: Not OfferedNutrition counseling is not offered: Not OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication: OfferedProviding backup medication is not offered: Not Offered
Smyrna
300 Stonecrest Pkwy
Smyrna, Tennessee 37167
(615) 984-4751
On a scale from 0-10, how likely are you to recommend Providence OBGYN to a friend?
Strongly recommend: 110
1 assessment
  • 100% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 0% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
?
Annual Cycles National Avg.
344
10
Average Doctor Score
1 doctor
1 assessment
10
Age
26 - 32
Treated
2010 - 2016
Success with this Doc
No
Treatment
3 IUI
Diagnosis
Anovulation, Male Factor, PCOS
10
This [Providence OBGYN] isn't a typical fertility clinic, so IVF isn't an option here, but all oral meds, injectables, and IUI are on the table...IUI is $400. Medications vary, but there is a pharmacy on the first floor of the hospital that this office is in....Dr. Felix hires the best nurses. They were always helpful with scheduling ultrasounds, calling in prescriptions on time, etc. Anyone who falls short doesn't last because she does have high expectations for her staff. They have cried with me, hugged me, and been a huge support over the years.
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Age
26 - 32
Treated
2010 - 2016
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Marketer or PR
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI
Diagnosis
Anovulation, Male Factor, PCOS
10
Describe your experience with Providence OBGYN.
This isn't a typical fertility clinic, so IVF isn't an option here, but all oral meds, injectables, and IUI are on the table. For patients who are looking to hopefully get pregnant and keep the same doctor for delivery, this office is a great option!
During treatment, did you feel like you were treated like a number or a human?
Dr. Felix takes time to know her patients on an intimate level. She treats you like a friend - she hugs you when she sees you - she pulls up a chair and takes time to have personal conversation before getting down to business. I greatly appreciate this about her because she makes you feel like family, and not just another number on her chart.
Describe your experience with the nursing staff.
Dr. Felix hires the best nurses. They were always helpful with scheduling ultrasounds, calling in prescriptions on time, etc. Anyone who falls short doesn't last because she does have high expectations for her staff. They have cried with me, hugged me, and been a huge support over the years.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
How was your experience with Cherise Felix?
Dr. Felix was the first doctor to listen to me and take my concerns seriously. While she is an OBGYN, she completed her residency in a fertility clinic and so she is capable of doing everything except IVF. When she has a question, she reaches out to fertility specialists with whom she has a strong relationship, and she gets additional advice from them. She was also able to connect me with that specialist for a phone consult, which was very helpful. If there is something she can't treat, she is honest and I trust her judgement.
What one piece of advice would you give a prospective patient of Cherise Felix?
Listen to her. Trust her. She wants you to succeed because obviously it means she gets to deliver your precious baby. She won't give you advice that is faulty. Trust her instincts. She has never been wrong with me.
Describe the protocols Cherise Felix used in your cycles and their degree of success.
Dr. Felix helped me get pregnant with my daughter in 2009 via Clomid, Metformin, and Novarel. Over the last five years, we've tried a similar strategy, followed by Femara and later on to Follistim as she noticed my response was declining to each. We finally got a decent handle on the Follistim when I ended up needing a break because I was exhausted mentally, physically, and financially from the treatments. She respected my decisions and has made herself available if I end up ready to try again.
Describe the costs associated with your care under Cherise Felix.
IUI is $400. Medications vary, but there is a pharmacy on the first floor of the hospital that this office is in. My doctor fully supported me ordering Follistim overseas as well.
10
Doctor
Cherise Felix
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Providence OBGYN
Smyrna
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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