RHPN Women's Clinic and IVF-Fertility

Available Resources

Genetic counseling is not offered: Not OfferedAcupuncture: OfferedMental health counseling is not offered: Not OfferedNutrition counseling: OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication is not offered: Not OfferedProviding backup medication: Offered
West Reading
301 South 7th Ave
West Reading, PA 19611
610-374-2214 x3071
On a scale from 0-10, how likely are you to recommend RHPN Women's Clinic and IVF-Fertility to a friend?
Strongly recommend: 4Don't recommend: 17.6
5 assessments
  • 80% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 20% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
100
Annual Cycles National Avg.
344
8.8
Average Doctor Score
2 doctors
5 assessments
10
Age
32 - 33
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
1 IUI, 1 IVF, 1 Egg Freezing
Diagnosis
Unexplained
10
Both Sherri and Deb [at RHPN Women's Fertility Clinic and IVF] are warm, compassionate, thorough, trustworthy, and competent. Hearing a negative pregnancy test result is never easy, but they approached it with so much care and concern, they felt like members of the family. They were firm on the things they needed to be, and spent whatever amount of time you needed explaining and demonstrating to make you feel confident in your protocol.
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Age
32 - 33
Treated
2015 - 2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Consultant
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI, 1 IVF, 1 Egg Freezing
Diagnosis
Unexplained
10
During treatment, did you feel like you were treated like a number or a human?
They gave extensive personal attention to each patient. Dr. Pellegrini and the nursing staff (especially Deb and Sherri) were approachable, always available (by phone an email), and personable. They spent as much time with you as you needed. You never felt rushed or diminished.
Describe your experience with your nurse.
Both Sherri and Deb are warm, compassionate, thorough, trustworthy, and competent. Hearing a negative pregnancy test result is never easy, but they approached it with so much care and concern, they felt like members of the family. They were firm on the things they needed to be, and spent whatever amount of time you needed explaining and demonstrating to make you feel confident in your protocol.
How was your experience with Vincent Pellegrini?
Dr. Pellegrini is incredibly thorough. He treats each patient and each case individually; you will never feel you're part of an infertility assembly line. We appreciated his conservative, calculated approach. He never rushed us to the next step, but explained all of our options and the pros and cons of each. He was a true partner to us in this difficult journey and we couldn't be happier with the process or the outcome.
What one piece of advice would you give a prospective patient of Vincent Pellegrini?
You will not feel "schmoozed" at your first appointment. Dr. Pellegrini is very clinical and methodical in his approach; I would describe him as a perfectionist. This appealed immediately to my husband, but took me (the more warm/fuzzy type) a minute to get used to. In the end, we felt very well cared for by Dr. Pellegrini.
10
Doctor
Vincent Pellegrini
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
RHPN Women's Clinic and IVF-Fertility
West Reading
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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9
Age
34
Treated
2013
Success with this Doc
Yes
Treatment
1 IUI, Donor Sperm
Diagnosis
9
They [RHPN Women's Clinic and IVF-Fertiliy] were great at doing things like returning phone calls quickly and being organized. They were respectful in person. The one thing I didn't like was that once I got pregnant, the nurse I spoke to by phone gave me a long list of all the fear-based things I should do (what to eat, what not to eat, etc.) and that seemed rather negative...Good at returning phone calls. Clean. Typical waiting room...We did an unmedicated IUI because that's what I wanted to do. I had no known fertility problems, just needed to do IUI because I have a female partner. He did recommend I take progesterone for the first trimester because I got pregnant while still nursing my first child and so my progesterone levels were a bit low.
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Age
34
Treated
2013
Success with this Doc
Yes
Race
European, Ashkenazi Jewish
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI, Donor Sperm
Diagnosis
9
Describe your experience with RHPN Women's Clinic and IVF-Fertility.
Good at returning phone calls. Clean. Typical waiting room.
During treatment, did you feel like you were treated like a number or a human?
The clinic was very friendly-- returned phone calls, seemed organized. The nurses were friendly in person. Dr. M. took the time to answer my questions and seemed like a reasonable person to work with.
Describe your experience with the nursing staff.
They were great at doing things like returning phone calls quickly and being organized. They were respectful in person. The one thing I didn't like was that once I got pregnant, the nurse I spoke to by phone gave me a long list of all the fear-based things I should do (what to eat, what not to eat, etc.) and that seemed rather negative. I didn't want a fear-based pregnancy.
How was your experience with Shahab Minassian?
He was not in a rush-- sat down with me to have an in-depth conversation and answer my questions. He seemed respectful. I have a same-sex partner and he was respectful of that. We only did one IUI because I got pregnant on the first try.
What one piece of advice would you give a prospective patient of Shahab Minassian?
Don't be afraid to ask any questions you want to ask or to ask if something is possible. He is realistic but also reasonable to work with.
Describe the protocols Shahab Minassian used in your cycles and their degree of success.
We did an unmedicated IUI because that's what I wanted to do. I had no known fertility problems, just needed to do IUI because I have a female partner. He did recommend I take progesterone for the first trimester because I got pregnant while still nursing my first child and so my progesterone levels were a bit low.
Describe the costs associated with your care under Shahab Minassian.
I don't remember the specifics. Probably under $1,000.
10
Doctor
Shahab Minassian
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
RHPN Women's Clinic and IVF-Fertility
West Reading
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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0
Age
37
Treated
2016
Success with this Doc
No
Treatment
1 IUI
Diagnosis
Diminished Ovarian Reserve, Unexplained
0
The satellite clinic [at RHPM- Reading Health] was very cramped and not comfortable. Wait times were well over 30 mins every visit. It was not a welcoming environment...[Nurse staff was...] Nice but disorganized. It was very hard to reach anyone (always playing phone tag). They messed up an appt. They sent me someone else's medical records. It was not a good experience...
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Age
37
Treated
2016
Success with this Doc
No
Race
European, Ashkenazi Jewish
Income
$100K - $199K
Occupation
Professor
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IUI
Diagnosis
Diminished Ovarian Reserve, Unexplained
0
Describe your experience with RHPN Women's Clinic and IVF-Fertility.
The satellite clinic was very cramped and not comfortable. Wait times were well over 30 mins every visit. It was not a welcoming environment.
During treatment, did you feel like you were treated like a number or a human?
It seemed disjointed and disorganized. Doctor seemed fixated on invasive diagnostic procedures instead of interventions to assist with conception.
Describe your experience with the nursing staff.
Nice but disorganized. It was very hard to reach anyone (always playing phone tag). They messed up an appt. They sent me someone else's medical records. It was not a good experience.
What specific things went wrong at this clinic?
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
How was your experience with Shahab Minassian?
The doctor focused on invasive diagnostic procedures instead of interventions to assist with conception. He also failed to explain how one test would lead to missing an entire cycle.
What one piece of advice would you give a prospective patient of Shahab Minassian?
Go to another provider. I had much better success after one cycle with the fertility center.
Describe the protocols Shahab Minassian used in your cycles and their degree of success.
I stopped going to this doctor after he kept focusing on endometriosis when there was no evidence for this. Rather than start me on medication or appropriate interventions, he kept trying to do more tests even though nothing showed up. Testing is useful to a point but not when valuable cycles are being lost for no good reason.
Describe the costs associated with your care under Shahab Minassian.
Costs seemed consistent with rates in this area.
0
Doctor
Shahab Minassian
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
RHPN Women's Clinic and IVF-Fertility
West Reading
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
36 - 38
Treated
2014 - 2016
Success with this Doc
No
Treatment
IUI, 2 IVF
Diagnosis
Tubal Blockage, Unexplained
10
Teaching hospital, there are frequently students or residents in the exams. They always ask if you are comfortable w/ that before they come in...I live about 2 hours from this clinic, they allowed me to have all Bloodwork & ultrasound monitoring at my home obgyn office...Very patient w/ multiple questions and emails, returned calls & emails right away. Very compassionate during failed cycles. All the nurses willing to spend as much time as I wanted answering questions
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Age
36 - 38
Treated
2014 - 2016
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
IUI, 2 IVF
Diagnosis
Tubal Blockage, Unexplained
10
Describe your experience with RHPN Women's Clinic and IVF-Fertility.
Teaching hospital, there are frequently students or residents in the exams. They always ask if you are comfortable w/ that before they come in
During treatment, did you feel like you were treated like a number or a human?
Always take time to answer questions, returned phone calls and emails within a few hours, very compassionate
Describe your experience with your nurse.
Very patient w/ multiple questions and emails, returned calls & emails right away. Very compassionate during failed cycles. All the nurses willing to spend as much time as I wanted answering questions
How was your experience with Shahab Minassian?
He met with my husband & I each time we were there for a good amount of time, gave us ample opportunity to ask questions. Sometimes a bit rough w/ the tools however, some procedures were painful.
What one piece of advice would you give a prospective patient of Shahab Minassian?
Make sure to ask questions
Describe your experience with your monitoring appointments.
I live about 2 hours from this clinic, they allowed me to have all Bloodwork & ultrasound monitoring at my home obgyn office
Describe the costs associated with your care under Shahab Minassian.
Base price $12000, cash customers (no insurance) got 30% discount, so we paid $8400, plus meds which were about $1200
10
Doctor
Shahab Minassian
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
RHPN Women's Clinic and IVF-Fertility
West Reading
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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9
Age
34 - 35
Treated
2012 - 2013
Success with this Doc
Yes
Treatment
7 IUI, Donor Sperm
Diagnosis
PCOS
9
I had no concerns. The staff [at RHPN Women's Clinic] was friendly and helpful. Wait times were usually not very long. I would use them again in a heartbeat...He's [Dr. Shahab Minassian] a little quirky but a pleasure to deal with. He was able to quickly diagnose me with a complication that was completely missed by my previous doctor. He answered all of my questions patiently and made sure I was comfortable before we moved on...I had two surgeries to remove blockages. When I conceived my daughter I had taken daily shots and was inseminated with IUI...
+ Read more
Age
34 - 35
Treated
2012 - 2013
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
7 IUI, Donor Sperm
Diagnosis
PCOS
9
Describe your experience with RHPN Women's Clinic and IVF-Fertility.
I had no concerns. The staff was friendly and helpful. Wait times were usually not very long. I would use them again in a heartbeat.
How was your experience with Shahab Minassian?
He's a little quirky but a pleasure to deal with. He was able to quickly diagnose me with a complication that was completely missed by my previous doctor. He answered all of my questions patiently and made sure I was comfortable before we moved on.
What one piece of advice would you give a prospective patient of Shahab Minassian?
Ask questions!
Describe the protocols Shahab Minassian used in your cycles and their degree of success.
I had two surgeries to remove blockages. When I conceived my daughter I had taken daily shots and was inseminated with IUI.
Describe the costs associated with your care under Shahab Minassian.
The costs were high because my insurance covered nothing.
10
Doctor
Shahab Minassian
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
RHPN Women's Clinic and IVF-Fertility
West Reading
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less