Describe your experience with RMA of New Jersey.
RMA of Eatontown is a very good office. The staff is all very friendly, including the phlebotomists (even at 6am), and they remember who you are. Even though I didn't see my primary doctor during all of my morning monitoring, all of the doctors I did see were great and explained things to me.
My only complaint was once I was released. I had to pick up a folder of information from the front desk and the receptionist loudly congratulated me on being pregnant and released and wished me good luck, in front of a whole waiting room of women. As happy as I was, I was embarrassed when she spoke so loudly. I remember one morning while I was waiting for monitoring and she did the same to another woman; I remember being so jealous and wondering why she didn't keep her voice down.
During treatment, did you feel like you were treated like a number or a human?
RMANJ was the second infertility clinic I visited after 6 months of failed treatment elsewhere. One of the things I liked more about Dr. Molinaro was how he treated me and my husband like intelligent people (unlike the first place I wewnt, where every question I asked, I was answered like I was stupid and should've known the answer.) On our very first visit, Dr. Molinaro diagnosed my very obvious PCOS and we set a plan in place that my husband and I were comfortable with. All of our questions were answered and we never felt rushed.
Describe your experience with your nurse.
Samantha was a great nurse! She knew that I was a teacher and unable to answer phone calls during the day, so she made sure to leave me detailed messages every time she called or e-mailed. If I e-mailed her a question, she always responded within the day, mostly within just a couple of minutes. She described everything in very clear detail, so I never had any confusion on medications or dosages. If I couldn't speak to her until a certain time of day, she made sure that she was free to speak to me at that time. Once we got a positive pregnancy test, she was excited to tell us the good news and seems excited to see pictures of our baby once he's born (she also wanted to see pictures from our gender reveal party). It made me feel like I was her only patient.
How was your experience with Thomas Molinaro?
Dr. Molinaro on was an excellent doctor. He always made sure I knew what was going on with my body and treatments and was very open about everything. He answered e-mails within the same day, called me a couple times to check me after a slight complication, and even e-mailed me on a Sunday morning about an hour or so before my FET to wish us good luck. I always felt very comfortable with him as my doctor. I am currently pregnant with our first child and already look forward to seeing Dr. Molinaro again in the future for our next children.
What one piece of advice would you give a prospective patient of Thomas Molinaro?
Get him as your primary doctor for your treatments!
Describe the protocols Thomas Molinaro used in your cycles and their degree of success.
Since Dr. Molinaro completely disagreed with the first treatment I had done at another clinic, he decided to bypass any sort of pill treatment (Clomid. Letrozole). He also explained to me why they probably wouldn't work for me anyway. We decided to do 3 IUI cycles with injectible medications (Gonal-F). After the second one, we weren't sure what step to take next. Dr. Molinaro did not tell us what to do, but instead helped guide our decision to try one more round of IUI before moving onto IVF.
Once we decided to go to IVF, Dr. Molinaro sat down and had an in-depth conversation with me and my husband describing how the whole cycle would go, how long it would take, etc. He answered all of our questions, both in the office and via e-mail. He explained why FET would work better for me than a fresh transfer, as well as transferring only 1 embryo at a time, so that is the route we took. Our first egg retrieval and (1)frozen egg transfer were both successful, resulting in a pregnancy with 1 baby boy due in January 2017. We have 2 frozen embryos that we plan on transferring one at a time in the future.
Describe your experience with your monitoring appointments.
Morning monitoring, for the most part, was very quick and easy. I was usually in and out in under half an hour, with many visits being done within 10 minutes! One morning there was a back up and I couldn't stay. Since it wasn't a vital day during my cycle, I wasn't worried about having to come back the next day, but I got a little bit of an attitude from the receptionist when I told her I had to leave (as a teacher, I had no wiggle room to arrive to work late). Once I got home, I e-mailed my nurse to explain what happened and she answered within 10 minutes. She apologized and then she told me she spoke to Dr. Molinaro and he wanted me to wait an extra day so that HE himself could see me for monitoring.
Describe the costs associated with your care under Thomas Molinaro.
I don't remember the exact amount we spent, but between 3 IUIs, 1 IVF, and medications, we spent close to $30,000, all out of pocket. When 2 IUI cycles were not completed fully (we missed one out of 2 days for Christmas and another day bc of a snowstorm), I asked Dr. Molinaro if we could catch a little break on them. He didn't hesitate to answer, "of course" and he told our finance coordinator (who we had to switch) to take off 10% from our IUI bill. Since we also had an issue with our first finance coordinator, when I told Dr. Molinaro, he immediately took action to switch her for us and a new woman called us the next day.