Describe your experience with Seattle Reproductive Medicine.
SRM is a large clinic with a number of docs, nurses, and staff, but I did NOT feel like a “number.” I felt our treatment was individualized and the clinic is a well-oiled machine. No, Dr Klein doesn’t do every ultrasound - but I was perfectly comfortable with the ultrasound techs. The techs were professional, experienced, and kind. I did have to take my own notes during the ultrasound (egg retrieval cycle) so I could tell my husband the follicle sizes, but the gals were very understanding and made sure I had everything I needed/wanted (including photos of my ovaries before retrieval!) the blood draw techs were amazing and I loved that I could go to Bellevue or Seattle depending on scheduling. It was so fun meeting with the embryologist on transfer day and we will forever cherish the picture we have of our embryo!!!
During treatment, did you feel like you were treated like a number or a human?
Dr. Klein is compassionate, caring, and honest. She listens and makes sure to answer each and every question. She truly cares about you as a patient and is involved in each level of your treatment and plan. I needed to have surgery to remove my tubes, but the surgeon didn’t recommend surgery so she came up with an alternate plan and was encouraging even though I was disappointed I couldn’t have the surgery. I never felt like a “number,” she always knew the details of my history and treatment plan when we met.
Describe your experience with your nurse.
Shannon is an amazing nurse and advocate!!! I never felt uncomfortable calling her to ask a question or clarify my treatment plan. She is kind, caring, intelligent, and organized. She always called or messaged back (via the portal) right away. She reached out ahead of time to let me know when she would be out of the office and who was covering for her if I had questions. I was very impressed with her communication. The entire nursing staff was amazing as well - there was a PIO shortage after i got pregnant and the nurse who was covering for Shannon quickly called in another prescription to an alternative pharmacy and reassured me that the new pharmacy could fill the order. I also had other questions along the way, and they were always answered in a timely manner!
How was your experience with Nancy Klein?
I am so incredibly thankful for Dr Klein. Her compassion, honesty, caring, patience, and experience is second to none. My diagnosis is due to some very complex medical history and she took the time to understand my history. She was very honest about our options and how we could proceed. She was patient and understanding when we wanted to take some time between diagnosis and treatment to adjust our supplements, diet, and emotionally deal with our diagnosis. I was incredibly thankful she did my egg retrieval as she was able to discover some info on my anatomy that was helpful for my transfer. She didn’t do my transfer, but Dr Thyer was amazing and I felt very comfortable at transfer. Graduating from our clinic was bittersweet - I cried as we will truly miss Dr Klein!!!
What one piece of advice would you give a prospective patient of Nancy Klein?
Have a list of questions with you to ask and discuss! She takes the time to make sure you understand and all questions are answered. You can also send questions via the portal, she is very responsive!
Describe the protocols Nancy Klein used in your cycles and their degree of success.
As we did a freeze all cycle (we thought I’d need another surgery before transfer), she was a bit more aggressive with my dosing - 300 iu of gonal-f, 75 iu menopur, plus cetrotide. Dosed for 9 days. Ended up with 12 eggs, 10 were mature, 7 fertilized (with ICSI as my husband was 37 at the time), 2 embryos frozen and biopsied on day 5 and 1 embryo frozen and biopsied on day 6. 2 of the 3 embryos were normal (one from day 5, plus the day 6). Dr Klein said this was very normal/typical and we had adjusted my protocol if we needed to do a second round. We did not as our frozen transfer (3 months after retrieval) was successful and I’m pregnant (15 weeks, Singleton, single embryo transfer, all genetic tests are normal)! We still have one frozen embryo. My FET was medicated - with endometrin, PIO, and estradiol.
Describe the costs associated with your care under Nancy Klein.
Frozen cycle: 11,950. FET: 3,500.