Troche Fertility Centers

Available Resources

Genetic counseling is not offered: Not OfferedAcupuncture is not offered: Not OfferedMental health counseling is not offered: Not OfferedNutrition counseling: OfferedAdministration of shots: OfferedCoordinating at-home nursing is not offered: Not OfferedSelling medication is not offered: Not OfferedProviding backup medication: Offered
Glendale
17612 North 59th. Avenue
Glendale, AZ 85308
602-993-8636
Scottsdale
6930 East Chauncey Lane
Scottsdale, AZ 85054
602-993-8636
On a scale from 0-10, how likely are you to recommend Troche Fertility Centers to a friend?
Strongly recommend: 49.8
4 assessments
  • 100% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 0% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
242
Annual Cycles National Avg.
344
10
Average Doctor Score
2 doctors
4 assessments
9
Age
32 - 33
Treated
2014 - 2015
Success with this Doc
No
Treatment
IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor
9
Clinic strengths were very affordable, efficient and upfront. Weaknesses were the front desk phone people could be rude sometimes. The clinic [Troche Fertility Centers] isn't the fanciest so when you walk in they seem not as technology updated but they were and they did everything on site which was nice.... Cycle was around 11k, meds were 4.5k. All ultrasounds were included, retrieval and transfer included, ISCI included. Meds were just the fertility meds. All the steroids, baby aspirin, vitamins, and such were separate at any old pharmacy. Blood work was extra (sent to an outside lab).
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Age
32 - 33
Treated
2014 - 2015
Success with this Doc
No
Race
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor
9
Describe your experience with Troche Fertility Centers.
Clinic strengths were very affordable, efficient and upfront. Weaknesses were the front desk phone people could be rude sometimes. The clinic isn't the fanciest so when you walk in they seem not as technology updated but they were and they did everything on site which was nice.
During treatment, did you feel like you were treated like a number or a human?
They were nice and despite being very busy always answered me quickly and honestly
Describe your experience with your nurse.
The care coordinator was responsible for most of the interaction I had with the clinic. She was fantastic. Although she did have a 'tell' of sorts. If she had bad news she would call later in the day. So I knew when she didn't call early it wasn't going to be good news. Ann did the endometrial scratch and the ultrasounds to check on the progress of the hormones.
How was your experience with Mercedes Gondra?
She was very honest. She was clear in her treatment and confident. She was very blunt which I like but may be off putting to some. She was pretty involved in the cycles. She was not at every appointment. She did not do all my procedures due to insurance issues. Dr. Troche filled in on the retrieval and transfer. She is no longer at the practice.
What one piece of advice would you give a prospective patient of Mercedes Gondra?
Be prepared for her bluntness. She was very compassionate though.
Describe the protocols Mercedes Gondra used in your cycles and their degree of success.
Pre-cycle was 5 weeks of birth control.I was on ganirelix (to prevent ovulation), menopur and follistim. I had low amh so I was on very high doses of follistim and menopur. I was also on baby aspirin, steroids, antibiotics, and a drug to lower my prolactin levels. I was on progesterone suppositories because I had a needle fear and didn't want to do progesterone in oil.
Describe the costs associated with your care under Mercedes Gondra.
Cycle was around 11k, meds were 4.5k. All ultrasounds were included, retrieval and transfer included, ISCI included. Meds were just the fertility meds. All the steroids, baby aspirin, vitamins, and such were separate at any old pharmacy. Blood work was extra (sent to an outside lab).
10
Doctor
Mercedes Gondra
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Troche Fertility Centers
Glendale
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Male Factor
10
They [Troche Fertility Centers] are efficient, timely and honest. Billing is on top of everything and they are always polite and nice...We had insurance so we sat with the financial counselor and she explained our coverage and what we would need to pay out of pocket. They were very thorough and no surprises...Everyone was amazing. Kori did a great job of communicating with me and keeping me informed. I genuinely believe their staff cares about us and I never had to remind her of my situation and she always put me at ease.
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Age
Treated
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Male Factor
10
Describe your experience with Troche Fertility Centers.
They are efficient, timely and honest. Billing is on top of everything and they are always polite and nice.
During treatment, did you feel like you were treated like a number or a human?
Dr. Troche was extremely honest and to the point. He wanted the best outcome for us and he was compassionate, funny and caring. He was hard on me for my weight and type 2 diabetes, but did it in a kind manner and explained to me why it was so important. He also included my husband and made sure that we were on the journey together.
Describe your experience with your nurse.
Everyone was amazing. Kori did a great job of communicating with me and keeping me informed. I genuinely believe their staff cares about us and I never had to remind her of my situation and she always put me at ease.
How was your experience with Vladimir Troche?
He is blunt and honest and at first you may feel like he is being harsh, but he explains everything and when I was crying after he mentioned my weight, he sought me out and consoled me and told me it would happen, we just had to work at it. Which I did, it meant a lot and I liked that he made my husband understand that he needs to be there and support me through this entire process. He also recognized when I was being successful and acknowledged that. He always explained his reasoning behind things and was very honest about our course of treatment.
What one piece of advice would you give a prospective patient of Vladimir Troche?
Understand he has you, your partner and your future children's best interest in mind.
Describe the protocols Vladimir Troche used in your cycles and their degree of success.
We went right to IVF due to severe male factor. We did birth control, menopur, gonal-f and cetrotide. Then after retrieval progesterone, suppositories, antibiotics.
Describe the costs associated with your care under Vladimir Troche.
We had insurance so we sat with the financial counselor and she explained our coverage and what we would need to pay out of pocket. They were very thorough and no surprises.
10
Doctor
Vladimir Troche
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
10
Clinic
Troche Fertility Centers
Glendale
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
27 - 28
Treated
2013 - 2014
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Male Factor
10
They [Troche Fertility Centers] are amazing! I would tell everyone go check them out. It was easy to make appointments and they even gave me a military discount on my cycle of IVF. The clinic is easy to get to and it’s a very nice facility.... I loved the clinic and all of the staff. I went there for multiple years and when I miscarried, everyone was so supportive.... From the blood drawls to the procedures, everyone was kind, supportive and professional.
+ Read more
Age
27 - 28
Treated
2013 - 2014
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Male Factor
10
Describe your experience with Troche Fertility Centers.
They are amazing! I would tell everyone go check them out. It was easy to make appointments and they even gave me a military discount on my cycle of IVF. The clinic is easy to get to and it’s a very nice facility.
During treatment, did you feel like you were treated like a number or a human?
They knew me by name. I felt like family.
Describe your experience with your nurse.
They were all amazing. From the blood drawls to the procedures, everyone was kind, supportive and professional.
How was your experience with Vladimir Troche?
I loved the clinic and all of the staff. I went there for multiple years and when I miscarried, everyone was so supportive. If it wasn’t for Dr. Troche and his wonderful staff, I wouldn’t have my beautiful 3 year old son. I am very greatful for each and everyone there.
What one piece of advice would you give a prospective patient of Vladimir Troche?
Be patient. Infertility is a long process but Dr. Troche is amazing and will definitely get you there.
Describe the protocols Vladimir Troche used in your cycles and their degree of success.
We started out with Clomid to help with ovulation. Then we moved onto a different oral medication. When those didn’t work we went to injections along with a trigger shot. That worked on the 3rd or 4th try but I miscarried. We did one more round with no luck. Then my husband and took a year off from trying. When we went back we did 2 more rounds of injections with no luck. They told me we had little chance of conceiving so we moved to IVF. First round of IVF resulted in my son.
Describe the costs associated with your care under Vladimir Troche.
Leading up to my IVF, my insurance covered everything. For my cycle of IVF , they some how got my medication approved through my insurance so I didn’t have to pay for that. They gave me a military discount so I only paid 8000 for my fresh cycle of IVF
10
Doctor
Vladimir Troche
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Troche Fertility Centers
Glendale
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
?
Treatment
5 IUI
Diagnosis
Unexplained
10
I love that the clinic [Troche Fertility Centers] works with my insurance for my IUI treatments. The staff is very friendly. Dr. Torches is a very kind, patient, and caring doctor. I highly recommend considering seeing Dr. Troche for any fertility needs. All IVF procedures have to be paid up front.... All my visits and treatments have been covered by insurance thus far.... The entire staff is very kinda and efficient. I never had to wait very long in the waiting room or in a patient room.
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Age
Treated
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Doctor
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
5 IUI
Diagnosis
Unexplained
10
Describe your experience with Troche Fertility Centers.
I love that the clinic works with my insurance for my IUI treatments. The staff is very friendly. Dr. Torches is a very kind, patient, and caring doctor. I highly recommend considering seeing Dr. Troche for any fertility needs. All IVF procedures have to be paid up front.
During treatment, did you feel like you were treated like a number or a human?
He always took the time to talk to me and get to know me and my personality. He knows I like to know all the facts and in depth information that he would come to our appointments with articles already prepared for me to read.
Describe your experience with the nursing staff.
The entire staff is very kinda and efficient. I never had to wait very long in the waiting room or in a patient room.
How was your experience with Vladimir Troche?
I felt like I was in good hands of an experienced professional, someone who cared about his patients and truly wanted everyone to succeed. He always took the time to explain everything in detail to me, to walk me through my ultrasounds, explain every change to treatment and how it would benefit our scenario.
What one piece of advice would you give a prospective patient of Vladimir Troche?
Ask him any and every question you have. Do not hesitate to ask him anything.
Describe the protocols Vladimir Troche used in your cycles and their degree of success.
Every round was different. I appreciated that I never felt stagnant after multiple IUI attempts.
Describe the costs associated with your care under Vladimir Troche.
All my visits and treatments have been covered by insurance thus far.
10
Doctor
Vladimir Troche
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Troche Fertility Centers
Glendale
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less