Describe your experience with Tulsa Fertility Center.
I feel the clinic and staff are stuck in the late 90's with their technology and knowledge. Their support and office structure is not set up to make patients feel accommodated and cared for. Everything from the awkward waiting room to the billing, and the final results makes you feel like a number and all they want is your money.
During treatment, did you feel like you were treated like a number or a human?
He was professional, not warm or cold. Just doing his job, I respect that.
Describe your experience with the nursing staff.
Everyone from the front desk to the transfer staff was unfriendly, talked to you as if you should know what they know, made you wait until the last minute of the day to return a call or email, any information that was given to you had no page numbers or sections of when it is applicable to your cycle so you were stuck rereading 40 pages everytime you had a question because you never knew what page it would be on, the nurse who called me to tell me my transfer did not result in a pregnancy was the most chipper, and happy person, as if she was calling to tell me I won the lottery, but then said it didn't take and wanted to schedule a follow-up with the Doctor in the same breath. Highly inappropriate with ZERO compassion. I hated every interaction with the staff.
What specific things went wrong at this clinic?
- Lost paperwork
- Lost appointments
- Provided conflicting information
- Failed to convey critical information
- Scheduled the wrong procedure
How was your experience with Stanley Prough?
He would go into details on complications, medicine, and the plan if pressed but doesn't seem to subscribe to updated science and technology. He didn't want to change protocol after retrieving fewer eggs than he originally thought he could get. Just wanted to try the same thing again, expecting different results. He's old school, and it shows.
What one piece of advice would you give a prospective patient of Stanley Prough?
Record your conversations so you can research and discuss your concerns at the next visit.
Describe the protocols Stanley Prough used in your cycles and their degree of success.
Follistim 200 units 2x a day, Ganirelix 250 mcg I had 12 eggs, 7 were empty, 3 were too mature and 2 became 5 day Blasts. He originally thought we could get 6 good eggs. But when pushed it took him 2 meetings to agree to up my meds to 250 and retrieve one day earlier.
Describe the costs associated with your care under Stanley Prough.
Around $15,000. $5,000. of which were meds.