UC Health Center for Reproductive Health

Christ
2123 Auburn Avenue
Cincinnati, OH 45219
(513) 585-2355
West Chester
7675 Wellness Way
West Chester, OH 45069
(513) 475-7600
On a scale from 0-10, how likely are you to recommend UC Health Center for Reproductive Health to a friend?
Strongly recommend: 59.6
5 assessments
  • 100% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 0% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
180
Annual Cycles National Avg.
344
9.5
Average Doctor Score
3 doctors
5 assessments
9
Age
35
Treated
2016
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Male Factor, Uterine Fibroids
9
We [Dr. Michael Thomas at UC Health Center for Reproductive Health] have put my husband on 25 mg of clomid which has increased his numbers and we have gone through one round of IUI which consisted of me taking 100mg of clomid for 5 days and then taking a shot of ovidrel to force ovulation before the procedure. It did not work the first round and we are readying for the second now.
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Age
35
Treated
2016
Success with this Doc
?
Race
Prefer not to answer
Income
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IUI
Diagnosis
Male Factor, Uterine Fibroids
9
During treatment, did you feel like you were treated like a number or a human?
I have only been through one round of treatment but I'm still happy about where we are with Dr. Thomas.
How was your experience with Michael Thomas?
Dr Thomas is overall very thorough and very easy to talk to. He is very upfront with you about the situation and what your options are. I asked for his to be honest and he told me he believed our only option would be IVF unless the meds helped with my husbands side of things. He said they would try IUI first if that was what we wanted but didn't have great feelings about our chances. When our situation changed slightly for the better, he then told us it was well worth trying the IUI first. I feel like he could have told us to go straight for the more invasive/expensive procedure and didn't.
Describe the protocols Michael Thomas used in your cycles and their degree of success.
We have put my husband on 25 mg of clomid which has increased his numbers and we have gone through one round of IUI which consisted of me taking 100mg of clomid for 5 days and then taking a shot of ovidrel to force ovulation before the procedure. It did not work the first round and we are readying for the second now.
Describe the costs associated with your care under Michael Thomas.
Have not been billed yet
9
Doctor
Michael Thomas
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
UC Health Center for Reproductive Health
Christ
Nursing
Operations
Scheduling
Clinic Atmosphere
Educational Resources
– Read less
10
Age
35 - 38
Treated
2008 - 2011
Success with this Doc
Yes
Treatment
2 IVF
Diagnosis
Endometriosis, PCOS, Tubal Blockage, Uterine Fibroids
10
[UC Health Center for Reproductive Health was] capable, lots of happy babies on the wall, knowledgeable, honest, caring and successful...We did shared risk and felt it removed a lot of the worry and that your results improve with the more attempts. Well worth the investment if you have to do IVF....Again, it has been 5 years and I am a happy mom today of a LO. If I didn't have success I might have different views.
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Age
35 - 38
Treated
2008 - 2011
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF
Diagnosis
Endometriosis, PCOS, Tubal Blockage, Uterine Fibroids
10
Describe your experience with UC Health Center for Reproductive Health.
Capable, lots of happy babies on the wall, knowledgeable, honest, caring and successful.
During treatment, did you feel like you were treated like a number or a human?
I felt he was a friend of our family by the second IVF attempt.
Describe your experience with your nurse.
Again, it has been 5 years and I am a happy mom today of a LO. If I didn't have success I might have different views.
How was your experience with Michael Thomas?
It has been a few years and I am partial because we have a child. But I always felt well cared for and was able to be honest with him and felt he was doing was was best and not just what I wanted or that his ego was involved.
What one piece of advice would you give a prospective patient of Michael Thomas?
We did shared risk and felt it removed a lot of the worry and that your results improve with the more attempts. Well worth the investment if you have to do IVF.
Describe the protocols Michael Thomas used in your cycles and their degree of success.
I did one flare and one long protocol. We had ICIS and assisted hatching also. And a frozen embryo transfer that resulted in one live birth.
Describe the costs associated with your care under Michael Thomas.
Shared Risk about 16k. Meds 2x's for egg retrieval about 4k and the 1 embryo transfer about 3k in meds. Most diagnostic blood work was covered by insurance or shared risk.
10
Doctor
Michael Thomas
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
UC Health Center for Reproductive Health
Christ
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
37
Treated
2016
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
PCOS
10
It [UC Health Center for Reproductive Health] is somewhat newer clinic so they may not have done that many IVFs as some of other clinic in the clinic. But physicians in the clinic are all very well trained, very easy to communicate with and are tailoring to our needs regarding what we prefer in terms of communication style. All staff members are very friendly and very prompt in responding to message and it is very easy to make appointment. This clinic requires to have deductible paid upfront and that's the only way to get treatment started. I was hoping that they allows pay that after bills come out since it would be rare to have someone not pay an IVF service.
+ Read more
Age
37
Treated
2016
Success with this Doc
Yes
Race
East Asian
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 3 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
PCOS
10
Describe your experience with UC Health Center for Reproductive Health.
It is somewhat newer clinic so they may not have done that many IVFs as some of other clinic in the clinic. But physicians in the clinic are all very well trained, very easy to communicate with and are tailoring to our needs regarding what we prefer in terms of communication style. All staff members are very friendly and very prompt in responding to message and it is very easy to make appointment. This clinic requires to have deductible paid upfront and that's the only way to get treatment started. I was hoping that they allows pay that after bills come out since it would be rare to have someone not pay an IVF service.
During treatment, did you feel like you were treated like a number or a human?
Dr. Thakore always tailors my needs instead of just telling me my test result. She puts effort trying to explain the reason behind her decision instead of bluntly telling me to do what was told. She also understands my concerns and will make effort to accommodate them.
Describe your experience with the nursing staff.
they are very friendly and show compassionate. They responded to my call within the same day and are always addressing my questions
How was your experience with Suruchi Thakore?
Dr. Thakore is very passionate about her patient. She is very straight with what's going on with your cycle but also showed optimization with good back up plan. She explains thing very clearly and is always using evidence to back it up which is what we are hoping for.
What one piece of advice would you give a prospective patient of Suruchi Thakore?
Sometimes, IVF nurse had taken over significantly amount of communication and I was hoping that I am able to directly talk to Dr. Thakore. She is very prompt with replying message through my uchealth but still hope sometime communication would be better
Describe the protocols Suruchi Thakore used in your cycles and their degree of success.
Antagonist protocol with birth control/Gonal-f and menapur/antagonise with cetrotide
Describe the costs associated with your care under Suruchi Thakore.
if not including medications $5000 after insurance billing and @2500 insurance coverage for fertility
10
Doctor
Suruchi Thakore
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
UC Health Center for Reproductive Health
West Chester
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
33
Treated
2016
Success with this Doc
?
Treatment
IUI, 1 IVF
Diagnosis
Male Factor, Other
10
I have met with all of the doctors [at UC Health Center for Reproductive Health] throughout our time and love them all....The nursing staff that does weight and blood pressure are fantastic. Overall the ivf nurses have also been great, but considering the high range of emotions involved with the process sometimes I felt like I was bothering a specific nurse on the rare occasion that I called with questions. Overall they didn't do anything terrible. I don't personally have a need for overly bubbly happy interactions but I did feel as though a happier attitude could have gone a long way.
+ Read more
Age
33
Treated
2016
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
IUI, 1 IVF
Diagnosis
Male Factor, Other
10
Describe your experience with UC Health Center for Reproductive Health.
Flexible, willing to make times work as much as they can. I have met with all of the doctors throughout our time and love them all.
During treatment, did you feel like you were treated like a number or a human?
She made us feel like she's really trying to help us get pregnant, very positive but honest and realistic
Describe your experience with the nursing staff.
The nursing staff that does weight and blood pressure are fantastic. Overall the ivf nurses have also been great, but considering the high range of emotions involved with the process sometimes I felt like I was bothering a specific nurse on the rare occasion that I called with questions. Overall they didn't do anything terrible. I don't personally have a need for overly bubbly happy interactions but I did feel as though a happier attitude could have gone a long way.
What specific things went wrong at this clinic?
  • Failed to call with results
How was your experience with Krystene DiPaola?
I appreciate her bedside manner. She is always honest and seemed to be concerned/disappointed when things didn't work out. She listened to our questions and never made us feel like we were a burden.
What one piece of advice would you give a prospective patient of Krystene DiPaola?
Ask questions and express your concerns. She will listen and not make you feel like an idiot
9
Doctor
Krystene DiPaola
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
UC Health Center for Reproductive Health
West Chester
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
Treated
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Diminished Ovarian Reserve, Unexplained
9
The clinic is clean & easy to navigate. The front desk staff and helpful & make you feel welcome. Bring all information with you!...[Nursing Staff] Friendly, warm and kind...Do not be afraid to use MyChart to discuss anything that comes up prior to next visit....$100 trigger $22 for Femara & Progesterone. $300 initial consultation...Dr. Thakore is positive but straight forward with her patients. She answered questions via MyChart quickly & with lots of explanations. Very research minded and willing to share most up to date research with patients.
+ Read more
Age
Treated
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Diminished Ovarian Reserve, Unexplained
9
Describe your experience with UC Health Center for Reproductive Health.
The clinic is clean & easy to navigate. The front desk staff and helpful & make you feel welcome. Bring all information with you!
During treatment, did you feel like you were treated like a number or a human?
Straightforward, but positive. Always had research to back up plan of action. Warm and attentive most of the time. At times, felt rushed during explanations.
Describe your experience with the nursing staff.
Friendly, warm and kind.
How was your experience with Suruchi Thakore?
Dr. Thakore is positive but straight forward with her patients. She answered questions via MyChart quickly & with lots of explanations. Very research minded and willing to share most up to date research with patients. There were times that I felt rush & needed more than a verbal explanation. Receiving a real simple hand out or flow chart would have been beneficial to take-home & explain to husband & family.
What one piece of advice would you give a prospective patient of Suruchi Thakore?
Write down your questions prior to visit. Do not be afraid to use MyChart to discuss anything that comes up prior to next visit.
Describe the protocols Suruchi Thakore used in your cycles and their degree of success.
Femara, progesterone, trigger shot due to Unexplained fertility.
Describe the costs associated with your care under Suruchi Thakore.
Insurance covered some... $100 trigger $22 for Femara & Progesterone. $300 initial consultation
9
Doctor
Suruchi Thakore
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
UC Health Center for Reproductive Health
West Chester
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less