Acacio Fertility Center

Available Resources

Genetic counseling is not offered: Not Offered
Genetic counseling
is not offered
Acupuncture: Offered
Acupuncture
Mental health counseling is not offered: Not Offered
Mental health counseling
is not offered
Nutrition counseling is not offered: Not Offered
Nutrition counseling
is not offered
Administration of shots: Offered
Administration of shots
Coordinating at-home nursing is not offered: Not Offered
Coordinating at-home nursing
is not offered
Selling medication: Offered
Selling medication
Providing backup medication: Offered
Providing backup medication
Bakersfield
2205 19th Street
Bakersfield, CA 93301
661-326-8066
Laguna Niguel
27882 Forbes Road
Laguna Niguel, CA 92677
949-249-9200
Mission Viejo
26800 Crown Valley Parkway
Mission Viejo, CA 92690
949-218-5981
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On a scale from 0-10, how likely are you to recommend Acacio Fertility Center to a friend?
Strongly recommend: 65%Neutral: 14%Don't recommend: 20%8.1
25 assessments
  • 65% Strongly recommend (9-10)
  • 14% Neutral (7-8)
  • 20% Don't recommend (0-6)
Operations
Poorly operated
Operated well
8.4
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
Difficult scheduling
Easy scheduling
9.1
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
Incompetent billing dept.
Competent billing dept.
8.4
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
Poor nursing team
Excellent nursing team
8.6
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
Low attention to detail
High attention to detail
7.9
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
>42
This Clinic
National Average
Annual Cycles for this Clinic
?
Annual Cycles National Avg.
635
7.8
Average Doctor Score
1 doctor
25 assessments
3
1
Age
41
Treated
2018
Success with this Doc
No
Treatment
4 IVF
Diagnosis
3
1
I hardly saw Dr. Acacio. I only saw him at consultation, retrieval, and meetings are failed cycles. He gives his email during consultation and says you can contact him anytime. I emailed him with questions once and I had to follow-up with him as he didn’t respond the first time...uses birth control and calendars so that patients are bunched together. He gives a good song and dance about the reason for using birth control, but for those over 40 or with diminished ovarian reserve, it doesn’t really make sense. Using birth control also means that you have to wait to start a new cycle.
I never felt really comfortable at this clinic [Acacio Fertility Center]. I didn't feel like my questions or concerns were really addressed, but instead felt like Dr. Acacio and Sylvia were condescending. I unfortunately chose a 2-cycle plan, which I seriously regret, because I would have left after the first cycle if I hadn't already paid for the second...Long waits in the waiting room; nurses who didn’t know my history; no contact with Dr. Acacio.
Age
41
Treated
2018
Success with this Doc
No
Race
European, South Asian
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IVF
Diagnosis
3
1
How was your experience with Brian Acacio at Acacio Fertility Center?
I hardly saw Dr. Acacio. I only saw him at consultation, retrieval, and meetings are failed cycles. He gives his email during consultation and says you can contact him anytime. I emailed him with questions once and I had to follow-up with him as he didn’t respond the first time. Ultrasounds are done by Sylvia, the nurse manager; she’s the one running the place.
What's one piece of advice would you give a prospective patient of Brian Acacio at Acacio Fertility Center?
I would not recommend this clinic.
During treatment, were you treated like a number or a human with Brian Acacio at Acacio Fertility Center?
Long waits in the waiting room; nurses who didn’t know my history; no contact with Dr. Acacio.
Describe the protocols Brian Acacio used in your cycles at Acacio Fertility Center and their degree of success.
Dr. Acacio uses birth control and calendars so that patients are bunched together. He gives a good song and dance about the reason for using birth control, but for those over 40 or with diminished ovarian reserve, it doesn’t really make sense. Using birth control also means that you have to wait to start a new cycle.
Describe your experience with your nurse at Acacio Fertility Center. (Assigned nurse: Sylvia)
Communication is mainly via email. I would get calls with fertilization results from nurses. One nurse who called me didn’t even seem to really understand what she was telling me, and could not answer my questions since she didn’t understand them. The main nurse, Sylvia, is overworked as she does practically everything, so she is always rushed.
Describe your experience with Acacio Fertility Center.
I never felt really comfortable at this clinic. I didn't feel like my questions or concerns were really addressed, but instead felt like Dr. Acacio and Sylvia were condescending. I unfortunately chose a 2-cycle plan, which I seriously regret, because I would have left after the first cycle if I hadn't already paid for the second.
Describe the costs associated with your care under Brian Acacio at Acacio Fertility Center.
About $30K (including meds).
What specific things went wrong at Acacio Fertility Center?
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
3
Doctor
Brian Acacio
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
1
Clinic
Acacio Fertility Center
Bakersfield
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

9
9
Age
29
Treated
2018
Success with this Doc
?
Treatment
IUI, 2 IVF
Diagnosis
PCOS, Immunological, Other
9
9
Dr. Acacio does a wonderful job of not just assessing the situation and coming up with a plan, but takes the time to discuss and explain the process. His answers are not sugar coated, but allows you to feel like you have an informational and real understanding of everything.... During our first cycle we did go through all the questions and assessments, they all came back perfectly normal. So based on my PCOS he created a customized plan. Now that we had a miscarriage we had more in depth testing done and discovered that I have MTHFR and a high count of Negative Killer Cell’s. So our plan has been adjusted to accommodate my needs.
For the most part the team [Acacio Fertility Center] would come together to correct any issues. The nursing team has been really friendly, and invested in our program. They are amazing!... they have an ability to not make you feel like a number, their office is friendly and everyone is involved in your journey. Weakness I would say is that some times communication styles are not the same, and their paperwork could be updated. (I come from a marketing background so that may just be me.)
Age
29
Treated
2018
Success with this Doc
?
Race
European, Ashkenazi Jewish
Income
$100K - $199K
Occupation
Sales Representative
Order & Number of Docs Seen
1 Doc Seen
Treatment
IUI, 2 IVF
Diagnosis
PCOS, Immunological, Other
9
9
How was your experience with Brian Acacio at Acacio Fertility Center?
Dr. Acacio does a wonderful job of not just assessing the situation and coming up with a plan, but takes the time to discuss and explain the process. His answers are not sugar coated, but allows you to feel like you have an informational and real understanding of everything.
What's one piece of advice would you give a prospective patient of Brian Acacio at Acacio Fertility Center?
Make sure to bring your list of questions. Dr. Acacio generally will answer all your questions before you even start asking, but it’s helpful to make sure you don’t forget anything.
During treatment, were you treated like a number or a human with Brian Acacio at Acacio Fertility Center?
We’ve been able to work with the same nursing team, and have had the ability to contact our main nurse at any time with questions.
Describe the protocols Brian Acacio used in your cycles at Acacio Fertility Center and their degree of success.
During our first cycle we did go through all the questions and assessments, they all came back perfectly normal. So based on my PCOS he created a customized plan. Now that we had a miscarriage we had more in depth testing done and discovered that I have MTHFR and a high count of Negative Killer Cell’s. So our plan has been adjusted to accommodate my needs.
Describe your experience with your nurse at Acacio Fertility Center. (Assigned nurse: Sylvia )
Sylvia is amazing, she takes care of so many patients but always has the time to sit with you and answer any questions you have. We’ve had some issues with our care coordinator regarding our medication orders and calendars. For the most part the team would come together to correct any issues. The nursing team has been really friendly, and invested in our program. They are amazing!
Describe your experience with Acacio Fertility Center.
they have an ability to not make you feel like a number, their office is friendly and everyone is involved in your journey. Weakness I would say is that some times communication styles are not the same, and their paperwork could be updated. (I come from a marketing background so that may just be me.)
Describe the costs associated with your care under Brian Acacio at Acacio Fertility Center.
$25,000.00
Describe Brian Acacio's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Acacio Fertility Center.
Dr. Acacio has been very supportive with either option, and has left the decision to us. He has made a point at each discussion to highlight the positives and negatives.
What specific things went wrong at Acacio Fertility Center?
  • Failed to call in prescriptions to pharmacy
  • Failed to convey critical information
9
Doctor
Brian Acacio
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Acacio Fertility Center
Mission Viejo
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
38
Treated
2018
Success with this Doc
Yes
Treatment
3 IUI, 2 IVF
Diagnosis
Endometriosis
10
10
He [Dr. Acacio] was never pushy on any procedures and sat down with us before and after all the failed attempts. He was very sensitive and allowed us to take breaks in between treatments. He showed that he really and cried with us during a loss and when we finally had success.... Initially I had a laparoscopy to remove some of my endometriosis and adhesions. Has 3 failed iui. Went in for hysteroscopy. 3 failed embryo transfer with intralipids on the last one. 3rd transfer was a success but ended in an ectopic. Had another laparoscopic surgery. Noticed my Fallopian tubes were damaged. Had a bilateral salpingectomy before my 4th transfer with intralipids
Very busy [Acacio Fertility Ctr] but always answered the phone. Bakersfield location is open 5 days but the doctor is only there 2-3 days out of the week and do major procedures in Laguna Nigel. Labs and basic ultrasounds can be done in the Bakersfield location.... All the staff was very helpful. Sylvia was available at all times even after hours. Atiffa was also very kind every time we went in for any minor visir
Age
38
Treated
2018
Success with this Doc
Yes
Race
South Asian
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 2 IVF
Diagnosis
Endometriosis
10
10
How was your experience with Brian Acacio at Acacio Fertility Center?
He was very kind and understanding about this process. He did not push us into anything we were not comfortable doing and allowed us to think about everything. Like I said he cried with us during our loss and success.
What's one piece of advice would you give a prospective patient of Brian Acacio at Acacio Fertility Center?
Ask a lot of questions and recommendations and alternatives. Please be prepared to be shocked how much it’s going to cost out of pocket. It is not cheap and it’s not guaranteed it’s going to work.
During treatment, were you treated like a number or a human with Brian Acacio at Acacio Fertility Center?
He was never pushy on any procedures and sat down with us before and after all the failed attempts. He was very sensitive and allowed us to take breaks in between treatments. He showed that he really and cried with us during a loss and when we finally had success.
Describe the protocols Brian Acacio used in your cycles at Acacio Fertility Center and their degree of success.
Initially I had a laparoscopy to remove some of my endometriosis and adhesions. Has 3 failed iui. Went in for hysteroscopy. 3 failed embryo transfer with intralipids on the last one. 3rd transfer was a success but ended in an ectopic. Had another laparoscopic surgery. Noticed my Fallopian tubes were damaged. Had a bilateral salpingectomy before my 4th transfer with intralipids
Describe your experience with your nurse at Acacio Fertility Center. (Assigned nurse: Sylvia Pratt)
All the staff was very helpful. Sylvia was available at all times even after hours. Atiffa was also very kind every time we went in for any minor visir
Describe your experience with Acacio Fertility Center.
Very busy but always answered the phone. Bakersfield location is open 5 days but the doctor is only there 2-3 days out of the week and do major procedures in Laguna Nigel. Labs and basic ultrasounds can be done in the Bakersfield location.
Describe the costs associated with your care under Brian Acacio at Acacio Fertility Center.
First 3 rounds of IVF group plan was approximately 15K not including genetic testing after 6 embryos and a fee for storage of frozen embryos after 1 year. Medications were also not included in the 15K plan. I probably spent 1-2K in medications.
Describe Brian Acacio's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Acacio Fertility Center.
It was our choice. Whatever we were comfortable with. He did advise against 3 embryo transfers at once but willing to do it if you are adamant but understood the risk of multiples
What specific things went wrong at Acacio Fertility Center?
  • Lost paperwork
10
Doctor
Brian Acacio
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Acacio Fertility Center
Bakersfield
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
28 - 30
Treated
2015 - 2017
Success with this Doc
Yes
Treatment
1 IVF, 1 Egg Freezing
Diagnosis
Male Factor, PCOS, Uterine Fibroids
10
10
Because of my PCOS, Dr. Acacio took measures to help reduce/prevent me from developing OHSS. My body reacted very quickly to the stims medication. He fully anticipated me developing OHSS. Inspite of everyone's best efforts, I did develop a mild case of OHSS and I was seen in his office immediately (which happened to be on a Sunday). I was given an ultrasound which showed fluid starting to build up in my uterus
There are two offices [for Acacio Fertility Center] and we visited both on many occasions. Both offices are warm and inviting. Everyone is well organized and knows you by name and face. I always got the sense that everyone works well together, like a well oiled machine. Their equipment is new and well cared for and they are prepared for any situation that may arise during treatment.
Age
28 - 30
Treated
2015 - 2017
Success with this Doc
Yes
Race
Prefer not to answer
Income
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF, 1 Egg Freezing
Diagnosis
Male Factor, PCOS, Uterine Fibroids
10
10
How was your experience with Brian Acacio at Acacio Fertility Center?
Dr. Acacio is knowledgeable, personable, sensitive, and understanding. He always took as much time as we needed to explain any procedures we needed and to answers all of our questions. We never felt rushed when we were with him. When we were first diagnosed, Dr. Acacio called us after hours to go over our test results, answer our questions, and reassure us that we were all a team and that he was there to help us reach our dreams of becoming parents.
What's one piece of advice would you give a prospective patient of Brian Acacio at Acacio Fertility Center?
Don't be shy about asking questions- he's the type of doctor who shows mutual respect of your time and concerns.
During treatment, were you treated like a number or a human with Brian Acacio at Acacio Fertility Center?
Dr. Acacio and his whole staff always went above and beyond to get to know us personally. We were always greeted with a smile and inquiries on how we were doing. The whole staff knew our faces and made us feel like family.
Describe the protocols Brian Acacio used in your cycles at Acacio Fertility Center and their degree of success.
Because of my PCOS, Dr. Acacio took measures to help reduce/prevent me from developing OHSS. My body reacted very quickly to the stims medication. He fully anticipated me developing OHSS. Inspite of everyone's best efforts, I did develop a mild case of OHSS and I was seen in his office immediately (which happened to be on a Sunday). I was given an ultrasound which showed fluid starting to build up in my uterus. After discussion with Dr. Acacio, we opted for fluids and bedrest. A day or two later, I required more fluids and a procedure to drain the fluid that had built up, which was also done in his office. Dr. Acacio and his nurses acted swiftly and with great care. We all knew going into retrieval that the possibility of developing OHSS was high and I felt well cared for the whole time.
Describe your experience with the nursing staff.
The nursing staff is completely amazing. They were all prompt in returning my calls and always sensitive to our situation. They were always encouraging, delighted in our successes, and consoled us when something didn't go according to plan.
Describe your experience with Acacio Fertility Center.
There are two offices and we visited both on many occasions. Both offices are warm and inviting. Everyone is well organized and knows you by name and face. I always got the sense that everyone works well together, like a well oiled machine. Their equipment is new and well cared for and they are prepared for any situation that may arise during treatment.
Describe the costs associated with your care under Brian Acacio at Acacio Fertility Center.
We opted to purchase one of their IVF packages and believe that we saved some money by doing so.
Describe Brian Acacio's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Acacio Fertility Center.
We were given plenty of opportunity to discuss the risks and benefits of transferring 1 embryo versus 2 embryos. In the end, as a couple, we decided that we would transfer 2 embryos and we are very thankful that we did.
10
Doctor
Brian Acacio
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Acacio Fertility Center
Bakersfield
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

3
3
Age
37 - 38
Treated
2016 - 2017
Success with this Doc
No
Treatment
2 IVF
Diagnosis
Endometriosis, Male Factor, Uterine Fibroids
3
3
He [Dr. Acacio] was great at the beginning of our treatment but after 2 years of seeing him, he was no longer patient, empathetic or open to partnering with me on changes to my protocol. He is good at communicating in lay terms and seeking compassionate after a loss but is also very cocky...His office and staff are wonderful but you will rarely see Dr Acacio unless you book a special appt with him and wait a few weeks or are having a complication.
The clinic [Acacio Fertility Center] is nice and clean with a comfortable lobby and modern equipment. Parking is easy and they have weekend availability during cycles....They [the nurses] were all wonderful under the direction of Sylvia the manager who you can reach on her cell phone after hours. They also do all ultrasounds, call with results and adjust protocols....I believe it was approx $10k for the retrieval and I transfer, $4k for the PGS testing, $5k for the first round of meds, $3k for each FET plus meds.
Age
37 - 38
Treated
2016 - 2017
Success with this Doc
No
Race
European, Other
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
2 IVF
Diagnosis
Endometriosis, Male Factor, Uterine Fibroids
3
3
How was your experience with Brian Acacio at Acacio Fertility Center?
See previous comment. He was great at the beginning of our treatment but after 2 years of seeing him, he was no longer patient, empathetic or open to partnering with me on changes to my protocol. He is good at communicating in lay terms and seeking compassionate after a loss but is also very cocky and it’s clear now that his show of compassion wasn’t authentic.
What's one piece of advice would you give a prospective patient of Brian Acacio at Acacio Fertility Center?
His office and staff are wonderful but you will rarely see Dr Acacio unless you book a special appt with him and wait a few weeks or are having a complication.
During treatment, were you treated like a number or a human with Brian Acacio at Acacio Fertility Center?
We were treated very well by the nurses and staff but not by the doctor. He talked down to us, got defensive when asked questions and was very rude to us at our last appt and we have never gone back.
Describe the protocols Brian Acacio used in your cycles at Acacio Fertility Center and their degree of success.
I think he used a pretty standard protocol for me with birth control and Lupron and with each FET he would add additional meds like Heparin, viagara suppositories etc.
Describe your experience with the nursing staff.
They were all wonderful under the direction of Sylvia the manager who you can reach on her cell phone after hours. They also do all ultrasounds, call with results and adjust protocols.
Describe your experience with Acacio Fertility Center.
The clinic is nice and clean with a comfortable lobby and modern equipment. Parking is easy and they have weekend availability during cycles. I have no complaints about the facility but it does take awhile to get a consultation.
Describe the costs associated with your care under Brian Acacio at Acacio Fertility Center.
I believe it was approx $10k for the retrieval and I transfer, $4k for the PGS testing, $5k for the first round of meds, $3k for each FET plus meds. With surgeries, procedures, multiple transfer and meds I’m sure we spent over $30k there:
Describe Brian Acacio's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Acacio Fertility Center.
He will agree to transfer one of two embryos, he leaves it up to the patient.
3
Doctor
Brian Acacio
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
3
Clinic
Acacio Fertility Center
Bakersfield
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

8
8
Age
39 - 41
Treated
2015 - 2017
Success with this Doc
Yes
Treatment
Egg Freezing, 6 Embryo Freezing, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Immunological
8
8
Ego aside I think he's [Dr. Acaio] a really good doctor who is immune treatment friendly, which is hard to find!...I liked him for the most part....Good bedside manner and he explained all the steps of the process when he was doing it (like ultrasound scans and embryo transfer)....2 embryo banking cycles using Antagonist protocol with plans to do PGS testing... we changed from Bravelle to Gonal-F and Menopur( Per my request and previous positive experience with Gonal-F ). Dr. Acacio wanted to stim an extra 2 days in hopes to get all follicles up to speed.
Cost was one of the reasons we chose this clinic [Aacio Fertility]. $20k for 2 stim cycles with PGS testing including as many transfers as it may take for a positive result....Kate is blunt and seems very overwhelmed and busy. No time for sweet talk. She's not overly friendly or compassionate although she will do what she can to help you out. I was in a bind with my insurance expiring the day that I needed to order medications and she expedited the prescription call in which saved me hundreds of dollars. The other nurses in the office are nice but again, not overly friendly.
Age
39 - 41
Treated
2015 - 2017
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Operations
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
Egg Freezing, 6 Embryo Freezing, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Immunological
8
8
How was your experience with Brian Acacio at Acacio Fertility Center?
I liked him for the most part. He's got a bit of an ego, but every RE I've come across does. Our 1st retrieval with him was our first ever success so I do appreciate him. Good bedside manner and he explained all the steps of the process when he was doing it (like ultrasound scans and embryo transfer).
What's one piece of advice would you give a prospective patient of Brian Acacio at Acacio Fertility Center?
Ego aside I think he's a really good doctor who is immune treatment friendly, which is hard to find!
During treatment, were you treated like a number or a human with Brian Acacio at Acacio Fertility Center?
Nurses are not overly friendly or welcoming (mostly back in 2015). Felt like a number to some degree. They're not necessarily rude just not happy to see to us.
Describe the protocols Brian Acacio used in your cycles at Acacio Fertility Center and their degree of success.
2 embryo banking cycles using Antagonist protocol with plans to do PGS testing and a FET with "normal" embryo. 1st cycle we used Bravelle and Menopur as stims. We got 8 eggs -3 blasts for PGS testing. 2nd cycle we changed from Bravelle to Gonal-F and Menopur( Per my request and previous positive experience with Gonal-F ). Dr. Acacio wanted to stim an extra 2 days in hopes to get all follicles up to speed. We ended up getting 10 eggs - all 10 were mature and fertilized and made it to blast for testing! Having DOR, this was a HUGE success already!! So, out of 13 embryos tested 3 came back PGS normal.
Describe your experience with your nurse at Acacio Fertility Center. (Assigned nurse: Kate)
Kate is blunt and seems very overwhelmed and busy. No time for sweet talk. She's not overly friendly or compassionate although she will do what she can to help you out. I was in a bind with my insurance expiring the day that I needed to order medications and she expedited the prescription call in which saved me hundreds of dollars. The other nurses in the office are nice but again, not overly friendly.
Describe the costs associated with your care under Brian Acacio at Acacio Fertility Center.
Cost was one of the reasons we chose this clinic. $20k for 2 stim cycles with PGS testing including as many transfers as it may take for a positive result.
8
Doctor
Brian Acacio
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
8
Clinic
Acacio Fertility Center
Mission Viejo
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
26 - 29
Treated
2014 - 2017
Success with this Doc
?
Treatment
IUI, 4 IVF, Donor Eggs
Diagnosis
Recurrent Pregnancy Loss, Anovulation, Diminished Ovarian Reserve, Poor Egg Quality
10
10
Dr. Acacio is an amazing doctor, definitely one of a kind. He knows so much and is always trying to figure out the next step before we get there. He treats his patients like family and is very sympathetic during the most difficult times...He knows his stuff, try not to be intimidated. He really cares for his patients...Dr. Acacio is very thorough and detailed when explaining things. Always making sure we understand. He's also very kind and warm with his patients. Treats us like family.
Both locations [at Acacio Fert. Center] are very welcoming and very attentive to your needs. They try to be as flexible as they can with appointment times, especially with the out of town patients. I have never been disappointed in the way they run things...They has a few different IVF packages with various pricing...They also offer payment plans as well...[Nurses] They're all very caring and helpful. You can call anytime during the day and even the evening incase of emergency. They have an office cell phone that the nurse practitioner always has and they're usually quick to answer back as well.
Age
26 - 29
Treated
2014 - 2017
Success with this Doc
?
Race
Latino, Other
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
IUI, 4 IVF, Donor Eggs
Diagnosis
Recurrent Pregnancy Loss, Anovulation, Diminished Ovarian Reserve, Poor Egg Quality
10
10
How was your experience with Brian Acacio at Acacio Fertility Center?
Dr. Acacio is an amazing doctor, definitely one of a kind. He knows so much and is always trying to figure out the next step before we get there. He treats his patients like family and is very sympathetic during the most difficult times. Although we haven't been able to get pregnant and continue to a live birth, we still have complete faith that Dr. Acacio will help us achieve our life long dream of becoming parents.
What's one piece of advice would you give a prospective patient of Brian Acacio at Acacio Fertility Center?
He knows his stuff, try not to be intimidated. He really cares for his patients.
During treatment, were you treated like a number or a human with Brian Acacio at Acacio Fertility Center?
Dr. Acacio is very thorough and detailed when explaining things. Always making sure we understand. He's also very kind and warm with his patients. Treats us like family.
Describe the protocols Brian Acacio used in your cycles at Acacio Fertility Center and their degree of success.
We first tried the regular protocol (long) to start but my ovaries weren't responding well and my follicles wouldn't grow, so we resulted in using short protocols. Although I have I diminished ovarian reserve my body was able to respond well most of the time and produce a fairly decent amount of follicles. But there were a couple cycles where I just wouldn't respond at all which then resulted in cancelled cycles. I also have PCOS so I'm sure that was partly an issue.
Describe your experience with the nursing staff.
They're all very caring and helpful. You can call anytime during the day and even the evening incase of emergency. They have an office cell phone that the nurse practitioner always has and they're usually quick to answer back as well.
Describe your experience with Acacio Fertility Center.
Both locations are very welcoming and very attentive to your needs. They try to be as flexible as they can with appointment times, especially with the out of town patients. I have never been disappointed in the way they run things.
Describe your experience with your monitoring appointments at Acacio Fertility Center.
Never a wait for ultrasound monitoring. Always when it was most convenient for patients but it was usually scheduled during the mornings incase lab work needed to be done as well.
Describe the costs associated with your care under Brian Acacio at Acacio Fertility Center.
They has a few different IVF packages with various pricing. And they also have broken down prices if you don't want to go with a complete package. They also offer payment plans as well.
Describe Brian Acacio's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Acacio Fertility Center.
Dr. Acacio has never pushed for a single embryo transfer over a multiple embryo transfer. He let us decide on how many we preferred to transfer, but I do know he does not feel comfortable transferring more than 4 at a time. Usually bases the embryo transfer count on age and how well he feels one will respond.
10
Doctor
Brian Acacio
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Acacio Fertility Center
Laguna Niguel
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
30
Treated
2016
Success with this Doc
Yes
Treatment
7 IUI, 2 IVF
Diagnosis
10
10
He [Dr. Acacio] is so kind and he and his wife have gone through fertility treatments also so he is really understanding. He is very down to earth and understands how hard it is and expensive it is and is very upfront and clear about that!... He is such a caring doctor and really involved in the process. He has FREE consultations and open houses so you can meet him, talk with him and figure out what you would do, and meet the staff... Which is amazing because nothing about infertility is free!
Strengths: so organized, they [Acacio Fertility Ctr] are very scheduled because they only do cycles two weeks of the month and then clean everything the next two weeks. Big strength was that they had places we could go for ultrasounds and everything but the procedures at an office close to us. Weaknesses: it was really far away for the procedures. But they are fantastic and I highly recommend them!... Base price was $9500 plus medication.
Age
30
Treated
2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
7 IUI, 2 IVF
Diagnosis
10
10
How was your experience with Brian Acacio at Acacio Fertility Center?
He is so kind and he and his wife have gone through fertility treatments also so he is really understanding. He is very down to earth and understands how hard it is and expensive it is and is very upfront and clear about that!
What's one piece of advice would you give a prospective patient of Brian Acacio at Acacio Fertility Center?
Go to one of the open houses and bring all your information so you can talk strategy and figure out a treatment plan and get started!
During treatment, were you treated like a number or a human with Brian Acacio at Acacio Fertility Center?
He is such a caring doctor and really involved in the process. He has FREE consultations and open houses so you can meet him, talk with him and figure out what you would do, and meet the staff... Which is amazing because nothing about infertility is free!
Describe the protocols Brian Acacio used in your cycles at Acacio Fertility Center and their degree of success.
So I super overstimulated... Which I will explain, but it started off as a fresh embryo cycle... So that's why my treatment plan is such: BC for 14 days 10 days in I started: Lupron 10U (for 5 days and then after that I just took 5U), prenatals, dexamethasone, and folic acid 19 days in I had my baseline ultrasound, blood work, and estradoil once a week. CD2 I started Follistim 150U and Menopur 1 vial and continued with Lupron, prenatal, dexamethasone 0.75mg, and folic acid. CD9 I had another ultrasound and blood work...I had my HCG shot that day too CD10 was my egg retrieval. They retrieved 105 eggs.... That's very abnormal. I really overstimulated. And as such my ovaries needed a break and to heal. So we had to cancel the fresh cycle and do a Frozen embryo transfer. So I drank a TON of Gatorade and water to help my ovaries so they wouldn't rupture... Thankfully they didn't. So after my cycle started again I started BC again, after 7 days I started Lupron 10U (for 5 days and then went down to 5U), dexamethasone, prenatal, folic acid, and metformin. After 10 days I had an ultrasound and blood work. Then I started delestrogen twice a week. CD14 I had another ultrasound and they told me to just take the Lupron for 5 more days but continue with the rest. Then CD15 I started a z-pack and progesterone shots. On CD20 I had the transfer. We transferred 2. I continued taking dexamethasone, prenatal, folic acid, progesterone oils, delestrogen (twice a week), and started progesterone suppositories. 12 says after transfer I had a blood draw and they called and told me the results and then two days later I had another and they called told me the results and we found out that it way more than doubled. At 7 weeks we had an ultrasound and found out we were expecting twins! I started bleeding that night and I kind of freaked out and called the nurse and she really talked me down and the next day she performed another ultrasound and they were still completely fine and they were born healthy and are growing well!
Describe your experience with your nurse at Acacio Fertility Center. (Assigned nurse: Yes, I think her name was Sandy)
They were fantastic and were so good at answering my questions and helping me stay calm.
Describe your experience with Acacio Fertility Center.
Strengths: so organized, they are very scheduled because they only do cycles two weeks of the month and then clean everything the next two weeks. Big strength was that they had places we could go for ultrasounds and everything but the procedures at an office close to us. Weaknesses: it was really far away for the procedures. But they are fantastic and I highly recommend them!
Describe the costs associated with your care under Brian Acacio at Acacio Fertility Center.
Base price was $9500 plus medication. And then Frozen embryo cycle is normally $4500. We had little confusion about stopping the fresh cycle and starting the Frozen that he really discounted the Frozen and we were so grateful and in awe that he was understanding and helpful!
10
Doctor
Brian Acacio
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Acacio Fertility Center
Bakersfield
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
27 - 32
Treated
2010 - 2015
Success with this Doc
Yes
Treatment
IVF, Donor Eggs
Diagnosis
Other
10
10
We have used Dr. Acacio twice for 2 rounds of IVF. We were successful each time. The minute we met in our first consultation, I was immediately comforted by his knowledge, care, and genuine concern. I knew he was the right doctor for us. He covered every concern, told us exactly what to expect, and never led us in with false hope. He was honest and trustworthy and exact in what he said and did. We love everything about Dr Acacio!
The best thing about the clinic [Acacio Fertility Center] is that everything is pretty much done on their site. Because I lived more than 60 miles from them during our second cycle, they would allow me to have blood work done at a location near me instead of having to drive to their office. Dr. Acacio does each major procedure himself and everything is kept onsite. Which means the chances for error or a lot lower than other clinics where “too many hands” are involved.
Age
27 - 32
Treated
2010 - 2015
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Sales Representative
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF, Donor Eggs
Diagnosis
Other
10
10
How was your experience with Brian Acacio at Acacio Fertility Center?
We have used Dr. Acacio twice for 2 rounds of IVF. We were successful each time. The minute we met in our first consultation, I was immediately comforted by his knowledge, care, and genuine concern. I knew he was the right doctor for us. He covered every concern, told us exactly what to expect, and never led us in with false hope. He was honest and trustworthy and exact in what he said and did. We love everything about Dr Acacio!
What's one piece of advice would you give a prospective patient of Brian Acacio at Acacio Fertility Center?
Don’t be afraid to ask questions because you might be afraid of the answers. Dr. Acacio is very knowledgeable and very open and eager to address any questions or concerns.
During treatment, were you treated like a number or a human with Brian Acacio at Acacio Fertility Center?
Dr. Acacio and his staff were warm and welcoming from the start. Each visit I felt more and more like a family member and not just a patient or number. Dr. Acacio goes above and beyond to make you feel comfortable and cared for in this trying time.
Describe the protocols Brian Acacio used in your cycles at Acacio Fertility Center and their degree of success.
We used donor eggs for our IVF cycle. I basically had to trick my body in to thinking it was pregnant with a series of injections. The most memorable injections were the progesterone injections twice a week. Best advice would be to relax and breathe with each injection.
Describe your experience with your nurse at Acacio Fertility Center. (Assigned nurse: Sylvia)
Every person on Dr. Acacio’s staff was excellent! From the girls at the front desk to the nurses in the back. Each one is always smiling and makes you feel like a part of their family. They truly make you feel like a priority and are genuinely concerned about you as a patient.
Describe your experience with Acacio Fertility Center.
The best thing about the clinic is that everything is pretty much done on their site. Because I lived more than 60 miles from them during our second cycle, they would allow me to have blood work done at a location near me instead of having to drive to their office. Dr. Acacio does each major procedure himself and everything is kept onsite. Which means the chances for error or a lot lower than other clinics where “too many hands” are involved.
Describe Brian Acacio's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Acacio Fertility Center.
In our first IVF cycle we wanted to implant 3 embryos with the hopes of at least having twins. We talked with Dr. Acacio about what we wanted to do and our reasoning and Dr. Acacio explained that he felt very positive we would get pregnant and that he would suggest only using 2 embryos and freezing what we could for a later use. We trusted his advice and implanted 2 embryos. We had a successful transfer and we’re blessed with twins. Our second cycle we thawed and transferred our remaining 2 embryos and had a successful Singleton birth.
10
Doctor
Brian Acacio
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Acacio Fertility Center
Bakersfield
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

5
7
Age
31
Treated
2014
Success with this Doc
No
Treatment
4 IUI, 2 IVF, Donor Sperm
Diagnosis
5
7
Dr. Acacio took my concerns seriously, as well as what I was hoping to get out of IVF. He answered my questions, he was involved in the process, including monitoring, all along...He wasn't blithe about the failure of my IVF cycle and understood how much it had cost me (at that time, all of my funds for TTC), particularly given my aims. I do wish he'd explained the protocol a bit better, and what to expect and what the source was..
I felt like they [Acacio Fert Center] went well beyond what was necessary to make it work for me, and genuinely seemed to care about the poor result, and me...prices are also reasonable, relatively speaking...[Nurses] Generally good. Communication wasn't always solid or timely, but they cared and assisted with meds, etc, including when I had to go longer before retrieval than anticipated. I think I got more information without asking from them than I had from staff at other places.
Age
31
Treated
2014
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Lawyer
Order & Number of Docs Seen
3rd of 4 Docs
Treatment
4 IUI, 2 IVF, Donor Sperm
Diagnosis
5
7
How was your experience with Brian Acacio at Acacio Fertility Center?
Dr. Acacio was relatable, without the arrogance of other doctors. He wasn't blithe about the failure of my IVF cycle and understood how much it had cost me (at that time, all of my funds for TTC), particularly given my aims. I do wish he'd explained the protocol a bit better, and what to expect and what the source was, but I didn't know it was an unusual one until well into it, so I hadn't asked anything at the beginning. I think his assumptions about my likely success were wholly understandable, but I wish more information had been given about the realities of what we found at retrieval (a large number of immature eggs) and fertilization (not great). Perhaps it wasn't known, but I felt like the post retrieval communication was a bit lacking.
During treatment, were you treated like a number or a human with Brian Acacio at Acacio Fertility Center?
Dr. Acacio took my concerns seriously, as well as what I was hoping to get out of IVF. He answered my questions, he was involved in the process, including monitoring, all along.
Describe the protocols Brian Acacio used in your cycles at Acacio Fertility Center and their degree of success.
Started with femara, added Follistim, and menopur, and then ganirelix until trigger. Triggered at a few over 18, with a bunch behind, and one giant lead. I technically met trigger criteria. However, the result was nearly half immature eggs (10 of 24 plus 2 dead), poor fertilization (12, including cultured immature eggs), and no blasts (2 or 3 stopped at the stage just before). Based on later results with a different doctor, which weren't substantially better, though produced 1 early blast and 1 freezable, it seems likely it was me, primarily - though nothing in my numbers indicated that would be the case.
Describe your experience with your nurse at Acacio Fertility Center.
Generally good. Communication wasn't always solid or timely, but they cared and assisted with meds, etc, including when I had to go longer before retrieval than anticipated. I think I got more information without asking from them than I had from staff at other places.
Describe your experience with Acacio Fertility Center.
Dr. Acacio will keep plugging away. I did both IUI and an IVF with him, none successful. I decided not to do another cycle with him (and ultimately moved so it didn't matter) because I was not confident the failure wasn't due to a lab issue or some error in judgment. Given later results, I believe that the bulk of the issue was me, or at least my experience was not a result of a bad lab or protocol issue. But it was hard to shake that concern. That said, I felt like they went well beyond what was necessary to make it work for me, and genuinely seemed to care about the poor result, and me. I think Dr. Acacio's willingness to take patient concerns seriously is a huge strength, given the number of dismissive doctors you will find, and I know others who have had success with him after long arduous journeys when there have been failure elsewhere. His prices are also reasonable, relatively speaking.
Describe your experience with your monitoring appointments at Acacio Fertility Center.
There was definitely some waiting, but also sufficient flexibility for me to be able to make it work around my schedule.
Describe the costs associated with your care under Brian Acacio at Acacio Fertility Center.
I can't entirely recall. I believe roughly in the realm of 9500 for the IVF?
5
Doctor
Brian Acacio
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Acacio Fertility Center
Laguna Niguel
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
29 - 32
Treated
2011 - 2014
Success with this Doc
Yes
Treatment
4 IUI, 1 IVF, 1 Egg Freezing
Diagnosis
Recurrent Pregnancy Loss, Endometriosis
10
10
Dr Acacio spends as much time as you need to help you feel comfortable with everything that is going on with your treatment plan. As someone who needs to know all the details, I appreciated his honesty, availability, and time. I never felt rushed and since he does do this with all his patients, it does mean he runs late frequently but I would rather wait for someone who gives me the time of day than someone who just wants to rush me out the door.
We came to Dr Acacio after a poor experience with another well known OC fertility doctor and we noticed the difference immediately. Dr Acacio spent the time to review all my medical records prior to our initial meeting and always remembered every aspect of my history which is much more than I can say about our previous doctor. I never felt like a number and since he has had experience with fertility firsthand, he is very compassionate with what his patients are going through. As a type A personality, he is one of the people who really knew how to calm me down. To say he "got me" is an understatement. I truly couldnt havent asked for a more perfect fit when it came to a fertility doctor.
Age
29 - 32
Treated
2011 - 2014
Success with this Doc
Yes
Race
Middle Eastern
Income
$100K - $199K
Occupation
Operations
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI, 1 IVF, 1 Egg Freezing
Diagnosis
Recurrent Pregnancy Loss, Endometriosis
10
10
How was your experience with Brian Acacio at Acacio Fertility Center?
We came to Dr Acacio after a poor experience with another well known OC fertility doctor and we noticed the difference immediately. Dr Acacio spent the time to review all my medical records prior to our initial meeting and always remembered every aspect of my history which is much more than I can say about our previous doctor. I never felt like a number and since he has had experience with fertility firsthand, he is very compassionate with what his patients are going through. As a type A personality, he is one of the people who really knew how to calm me down. To say he "got me" is an understatement. I truly couldnt havent asked for a more perfect fit when it came to a fertility doctor.
What's one piece of advice would you give a prospective patient of Brian Acacio at Acacio Fertility Center?
Patience. He may not have the answers on cycle 1 but he will do everything he can to help his patients. Also expect to wait for appointments but he is worth the wait.
During treatment, were you treated like a number or a human with Brian Acacio at Acacio Fertility Center?
Dr Acacio spends as much time as you need to help you feel comfortable with everything that is going on with your treatment plan. As someone who needs to know all the details, I appreciated his honesty, availability, and time. I never felt rushed and since he does do this with all his patients, it does mean he runs late frequently but I would rather wait for someone who gives me the time of day than someone who just wants to rush me out the door.
Describe the protocols Brian Acacio used in your cycles at Acacio Fertility Center and their degree of success.
Due to recurrent miscarriages, he suggested intrapid treatment which our previous doctor never mentioned. After our first IVF failed, he suggested testing for autoimmune disorders and while the testing wasn't cheap it certainly paid off since they discovered i had some autoimmune disorders that I was unaware of. Fortunately they knew how to work with it and with additional medication (heparin injections, extra folic acid and baby aspirin) we achieved pregnancy on our next FET.
Describe your experience with your nurse at Acacio Fertility Center. (Assigned nurse: Sylvia)
The nursing staff is amazing and Sylvia was a godsend. Shes available any time day or night and while she comes off a little strong sometimes, her intentions are always positive.
Describe the costs associated with your care under Brian Acacio at Acacio Fertility Center.
My insurance covered up to 40k of our costs so our out of pocket was minimal.
10
Doctor
Brian Acacio
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Acacio Fertility Center
Bakersfield
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

0
0
Age
30 - 31
Treated
2011 - 2012
Success with this Doc
No
Treatment
4 IVF
Diagnosis
Anovulation, Unexplained
0
0
The reason that I was stuck there [at Acacio Fertility Center] for three cycles was because he had us buy the three package deal--RED FLAG. His [Dr. Acacio] lab is run in a manner where it is over extended. Appointments were hours late. And phone call follow ups after negative betas--when he made them--were never the times set up. This was disheartening and maddening for working professionals.
The reason that I was stuck there [at Acacio Fertility Center] for three cycles was because he had us buy the three package deal--RED FLAG. His [Dr. Acacio] lab is run in a manner where it is over extended. Appointments were hours late. And phone call follow ups after negative betas--when he made them--were never the times set up. This was disheartening and maddening for working professionals.
Age
30 - 31
Treated
2011 - 2012
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
4 IVF
Diagnosis
Anovulation, Unexplained
0
0
How was your experience with Brian Acacio at Acacio Fertility Center?
He is in over his head and overly concerned with image over substance. Over promises and under delivers. Never stops selling.
What's one piece of advice would you give a prospective patient of Brian Acacio at Acacio Fertility Center?
Run! Your time and money are better spent elsewhere.
During treatment, were you treated like a number or a human with Brian Acacio at Acacio Fertility Center?
Dr. Acacio practiced unethical medicine. The reason that I was stuck there for three cycles was because he had us buy the three package deal--RED FLAG. His lab is run in a manner where it is over extended. Appointments were hours late. And phone call follow ups after negative betas--when he made them--were never the times set up. This was disheartening and maddening for working professionals. Without getting into too much detail one of my cycles was managed so poorly that my psychologist diagnosed me with PTSD when he transferred five embryos at 29 years old. We later found out that the embryos were already arrested. Completely unethical medicine.
Describe the protocols Brian Acacio used in your cycles at Acacio Fertility Center and their degree of success.
He hyperstimulated me resulting in 65 eggs during one cycle. That's poor medicine. We had 3 transfers and 0 positive pregnancy test. The doctor I saw after Acacio went one for one with me and I'm sitting with my daughter right now. Acacio never followed up with us after the third failed cycle.
Describe your experience with the nursing staff.
Sylvia is the nurse in charge. She communicates in a condescending manner and does not respect the father's role.
Describe your experience with Acacio Fertility Center.
This clinic over promises and under delivers with chaotic Managment of care and very little precision and detail. It also practices cattle cycling. This is cycling that puts the I wonder of the doctor ahead of the calendar of your body.
Describe the costs associated with your care under Brian Acacio at Acacio Fertility Center.
I think we spent close to $50k there.
What specific things went wrong at Acacio Fertility Center?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Failed to inform you of changes in protocol
  • Lost results
  • Failed to convey critical information
  • Failed to consider drug intolerance
  • Lost or damaged samples
  • Canceled a cycle due to clinic error
0
Doctor
Brian Acacio
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
Acacio Fertility Center
Bakersfield
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

8
8
Age
30
Treated
2019
Success with this Doc
?
Treatment
Diagnosis
8
8
He [Dr. Batzofin] was very straightforward and didn’t sugar coat anything. He was nice and welcoming. I went over my history of my 4 miscarriages and health. He told me that he will do further testing and figure out why I was miscarrying. He was going to do an immune lab work up and once we get the results go for another consult to see what’s the best approach and treatments. ... He just went over my health history, labs from previous obgyn. Then he did a vaginal ultrasound. We are now just awaiting to get some more labs from him to go onto the next treatment plan ...
... the staff [Acacio] can seem a unorganized. They don’t call back unless you call them but please note they are very nice, sweet and welcoming. Maybe they are just super busy. ... $100 for consultation and $250 for the vaginal ultrasound. Labs that are still pending to receive are $1200-1500. ... Every time I call to get more info for lab purposes they tell me they will call me back but they forget. I have to call them every time to remind them.
Age
30
Treated
2019
Success with this Doc
?
Race
Latino
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
Diagnosis
8
8
How was your experience with Joel Batzofin at Acacio Fertility Center?
He was very straightforward and didn’t sugar coat anything. He was nice and welcoming. I went over my history of my 4 miscarriages and health. He told me that he will do further testing and figure out why I was miscarrying. He was going to do an immune lab work up and once we get the results go for another consult to see what’s the best approach and treatments.
What's one piece of advice would you give a prospective patient of Joel Batzofin at Acacio Fertility Center?
Just know that he is very straightforward and don’t go in there thinking you know what treatments you need because the outcome may be different than what you expected.
During treatment, were you treated like a number or a human with Joel Batzofin at Acacio Fertility Center?
He was thourough, nice, and very straightforward which I like.
Describe the protocols Joel Batzofin used in your cycles at Acacio Fertility Center and their degree of success.
He just went over my health history, labs from previous obgyn. Then he did a vaginal ultrasound. We are now just awaiting to get some more labs from him to go onto the next treatment plan
Describe your experience with the nursing staff.
Every time I call to get more info for lab purposes they tell me they will call me back but they forget. I have to call them every time to remind them.
Describe your experience with Acacio Fertility Center.
The doctor definitely knows what he is doing however the staff can seem a unorganized. They don’t call back unless you call them but please note they are very nice, sweet and welcoming. Maybe they are just super busy.
Describe the costs associated with your care under Joel Batzofin at Acacio Fertility Center.
$100 for consultation and $250 for the vaginal ultrasound. Labs that are still pending to receive are $1200-1500.
What specific things went wrong at Acacio Fertility Center?
  • Lost paperwork
  • Failed to call with results
8
Doctor
Joel Batzofin
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Acacio Fertility Center
Bakersfield
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

8
8
Age
32
Treated
2016
Success with this Doc
?
Treatment
IUI, 1 IVF
Diagnosis
8
8
I really liked him [Dr. Acacio] as a doctor because he was very confident about what was going to happen. He told me that we are going to make it possible for me to have a baby. He was always on time and I never had a long wait to see him...I really liked him as a doctor because he was very confident about what was going to happen. He told me that we are going to make it possible for me to have a baby. He was always on time and I never had a long wait to see him
All of the nurses [at Acacio] were excellent they called back quickly if I had a question. Sylvia answered her cellphone 24 hours a day 7 days a week. I really appreciated that. All had excellent bed side manner..I loved the clinic they were very organized and I never had to wait very little long for any treatments I was having done...I have paid 31,000 dollars in total for all procedures done..He [Dr. Acacio] listened to everything I had to say and listened to all my concerns no matter how small they were.
Age
32
Treated
2016
Success with this Doc
?
Race
Prefer not to answer
Income
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
IUI, 1 IVF
Diagnosis
8
8
How was your experience with Brian Acacio at Acacio Fertility Center?
I really liked him as a doctor because he was very confident about what was going to happen. He told me that we are going to make it possible for me to have a baby. He was always on time and I never had a long wait to see him
What's one piece of advice would you give a prospective patient of Brian Acacio at Acacio Fertility Center?
Have all your medical history sent to him before your consultation because then he can tell you more about what would be the best plan for you and be prepared because he is a straight to the point kind of person and very confident about his work
During treatment, were you treated like a number or a human with Brian Acacio at Acacio Fertility Center?
I really felt like he treated me like a human because he was very simpathetic to my want to have a child. He listened to everything I had to say and listened to all my concerns no matter how small they were.
Describe the protocols Brian Acacio used in your cycles at Acacio Fertility Center and their degree of success.
I have ovarian cysts so he gave me a certain amount of egg stimulating hormones to make sure I didn't get overstimulated. We did genetic testing to make sure the embryos were chromosomally normal. We then transferred two embryos but I miscarried at 7 weeks. I had a blighted ovum.
Describe your experience with your nurse at Acacio Fertility Center. (Assigned nurse: Sylvia Parret)
All of the nurses were excellent they called back quickly if I had a question. Sylvia answered her cellphone 24 hours a day 7 days a week. I really appreciated that. All had excellent bed side manner
Describe your experience with Acacio Fertility Center.
I loved the clinic they were very organized and I never had to wait very little long for any treatments I was having done. I liked that he has an office in my hometown and an office in OC so I didn't have to travel every time I had an appointment
Describe the costs associated with your care under Brian Acacio at Acacio Fertility Center.
I have paid 31,000 dollars in total for all procedures done
Describe Brian Acacio's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Acacio Fertility Center.
Dr. Acacio informed me of the success rate of each and told me that he would recommend transferring two embryos
8
Doctor
Brian Acacio
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
8
Clinic
Acacio Fertility Center
Bakersfield
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

2
4
Age
24 - 25
Treated
2018 - 2019
Success with this Doc
No
Treatment
2 IUI
Diagnosis
Anovulation, Male Factor, PCOS, Uterine Fibroids, Unexplained
2
4
Doctor Acacio was super helpful in the beginning. We did an ultrasound to find out exactly what was wrong, a few months later we did the surgery. After that? We didn’t see him again, it was just his nurses ... Out of all the times we had an appointment, we maybe saw him twice. ... He put me on Letrozole for 7 days to build my eggs followed by 10,000 HCG trigger shot. The side effects were terrible.
We’ve been to both offices [Acacio Fertility Center] of his his [Dr. Acacio], Laguna Niguel and Bakersfield. I would definitely choose the Laguna Niguel office any day for the atmosphere but Bakersfield over the nurses hospitality. The one upside of LN is that if you need surgery or anything, they do it there on the other side of the hospital ... They would never call me with my results. I would call over and over again to find out the results of a test and never really get an answer/ ...
Age
24 - 25
Treated
2018 - 2019
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI
Diagnosis
Anovulation, Male Factor, PCOS, Uterine Fibroids, Unexplained
2
4
How was your experience with Brian Acacio at Acacio Fertility Center?
Doctor Acacio was super helpful in the beginning. We did an ultrasound to find out exactly what was wrong, a few months later we did the surgery. After that? We didn’t see him again, it was just his nurses.
What's one piece of advice would you give a prospective patient of Brian Acacio at Acacio Fertility Center?
Demand he be at every appointment.
During treatment, were you treated like a number or a human with Brian Acacio at Acacio Fertility Center?
His nurses were more caring than he was. Out of all the times we had an appointment, we maybe saw him twice.
Describe the protocols Brian Acacio used in your cycles at Acacio Fertility Center and their degree of success.
He put me on Letrozole for 7 days to build my eggs followed by 10,000 HCG trigger shot. The side effects were terrible. I grew a mustache and random hairs on my chin all while losing hair on my head.
Describe your experience with the nursing staff.
They were just all around great.
Describe your experience with Acacio Fertility Center.
We’ve been to both offices of his his, Laguna Niguel and Bakersfield. I would definitely choose the Laguna Niguel office any day for the atmosphere but Bakersfield over the nurses hospitality. The one upside of LN is that if you need surgery or anything, they do it there on the other side of the hospital.
Describe the costs associated with your care under Brian Acacio at Acacio Fertility Center.
Appointments were $250 with ultrasound. Consultation was $100. My surgery to remove polyps was $3,500.. I can remember the total for all my cycles and medications. Somewhere near $50,000?
What specific things went wrong at Acacio Fertility Center?
  • Failed to call with results
2
Doctor
Brian Acacio
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
4
Clinic
Acacio Fertility Center
Bakersfield
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
38
Treated
2018
Success with this Doc
Yes
Treatment
Diagnosis
Uterine Fibroids
10
10
I appreciated his [Dr. Brian Acacio] candidness, eye contact and the time he was willing to spend during my consult. He made sure I understood what the steps would be and was not pushy. I really liked his realistic approach as well.... He was warm, calming, and concerned about my fears in this journey. He know so much and really took the time to let me and my partner know what are options were and what to expect.
It was a nice, clean office [Acacio Fertility Center]. The staff and doctor seemed to get along very well and that was reassuring. Very flexible schedule. They are open late and on weekends and that is great for me since I work.... They were great, and I really appreciated my time with Dr. Acacio. I will be spending more time with nurses in coming appts.
Age
38
Treated
2018
Success with this Doc
Yes
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
Diagnosis
Uterine Fibroids
10
10
How was your experience with Brian Acacio at Acacio Fertility Center?
I appreciated his candidness, eye contact and the time he was willing to spend during my consult. He made sure I understood what the steps would be and was not pushy. I really liked his realistic approach as well.
What's one piece of advice would you give a prospective patient of Brian Acacio at Acacio Fertility Center?
Appreciate his honesty. It’s worth a consult. He seemed much more educated than the first doctor I went to and his resume matched his knowledge.
During treatment, were you treated like a number or a human with Brian Acacio at Acacio Fertility Center?
Dr. Acacio was my 2nd fertility doctor. I just didn’t mesh well with the 1st. He was warm, calming, and concerned about my fears in this journey. He know so much and really took the time to let me and my partner know what are options were and what to expect.
Describe your experience with your nurse at Acacio Fertility Center. (Assigned nurse: Terry)
They were great, and I really appreciated my time with Dr. Acacio. I will be spending more time with nurses in coming appts.
Describe your experience with Acacio Fertility Center.
It was a nice, clean office. The staff and doctor seemed to get along very well and that was reassuring. Very flexible schedule. They are open late and on weekends and that is great for me since I work.
Describe the costs associated with your care under Brian Acacio at Acacio Fertility Center.
The reason Dr. Acacio is my 2nd fertility specialist is because my first had hidden prices and attempting to gouge/mislead my husband and I. I’ve called around and he was totally in the normal zone. I actually am happy to pay him based on his experience and conception rate.
10
Doctor
Brian Acacio
Communication
Compassion
Explained risks
Adaptability
10
Clinic
Acacio Fertility Center
Bakersfield
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

3
5
Age
24 - 27
Treated
2014 - 2017
Success with this Doc
No
Treatment
7 IUI, Donor Sperm
Diagnosis
3
5
Doctor Brian Acacio was a friendly upfront doctor who we really liked, but never saw after consultation. He made us feel positive about the experience. He came highly recommended, and has a high success rate...The nursing staff is friendly but they don't call back and different offices aren't on the same page and scheduling isn't communicated... Friendly service but not fast, don't call back or make appointments in a timely matter. Will forget to schedule your next appt and expect you to be able to come the next day around their schedule. Sometimes have to drive 3 hours to other office for appts
Doctor Brian Acacio was a friendly upfront doctor who we really liked, but never saw after consultation. He made us feel positive about the experience. He came highly recommended, and has a high success rate...The nursing staff is friendly but they don't call back and different offices aren't on the same page and scheduling isn't communicated... Friendly service but not fast, don't call back or make appointments in a timely matter. Will forget to schedule your next appt and expect you to be able to come the next day around their schedule. Sometimes have to drive 3 hours to other office for appts
Age
24 - 27
Treated
2014 - 2017
Success with this Doc
No
Race
Black or African-American, Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 3 Docs
Treatment
7 IUI, Donor Sperm
Diagnosis
3
5
How was your experience with Brian Acacio at Acacio Fertility Center?
Doctor Brian Acacio was a friendly upfront doctor who we really liked, but never saw after consultation. He made us feel positive about the experience. He came highly recommended, and has a high success rate
What's one piece of advice would you give a prospective patient of Brian Acacio at Acacio Fertility Center?
Have a flexible schedule and assume you have to travel for procedures
During treatment, were you treated like a number or a human with Brian Acacio at Acacio Fertility Center?
Wouldn't get calls back, had to work around their schedule.
Describe the protocols Brian Acacio used in your cycles at Acacio Fertility Center and their degree of success.
We used clomid day 3-7 2.5 dosage. Followed by ultrasounds to measure follicle size, once the follicle reached right size I had todo a trigger shot in the hip muscle with the iui coming 36 hours after the shot two weeks later take pregnancy test
Describe your experience with the nursing staff.
The nursing staff is friendly but they don't call back and different offices aren't on the same page and scheduling isn't communicated
Describe your experience with Acacio Fertility Center.
Friendly service but not fast, don't call back or make appointments in a timely matter. Will forget to schedule your next appt and expect you to be able to come the next day around their schedule. Sometimes have to drive 3 hours to other office for appts
Describe the costs associated with your care under Brian Acacio at Acacio Fertility Center.
Rough estimate for iui cycle was about 2500$ not counting purchased sperm that's another $1200
What specific things went wrong at Acacio Fertility Center?
  • Failed to call with results
  • Failed to order appropriate test
  • Provided conflicting information
  • Failed to convey critical information
3
Doctor
Brian Acacio
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
5
Clinic
Acacio Fertility Center
Bakersfield
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
10
10
Age
47 - 49
Treated
2014 - 2016
Success with this Doc
Yes
Treatment
IVF, Donor Eggs, Donor Sperm
Diagnosis
Other
10
10
Brian Acacio is a consummate professional and I am truly grateful for all the he did for me and for my two children! He supported me and was realistic. I feel that he went above and beyond as my physician....He remembered my case and was emotionally present for me every time I saw him.... I had a clotting disorder and he identified it and placed me on blood thinners after my first miscarriage.... Dr. Acacio wanted to know why I had a miscarriage and identified the probable cause, when no other RE had done that.
The clinic [Acacio Fertility Center]is warm, friendly and competent. In my experience they have a well thought out approach to infertility and they think outside of the box. Dr. Acacio wanted to know why I had a miscarriage and identified the probable cause, when no other RE had done that...She [nurse]was amazing as was the entire staff. Syliva Parrett was the recipient of the Resolve Hope Award in 2010...He remembered my case and was emotionally present for me every time I saw him.
Age
47 - 49
Treated
2014 - 2016
Success with this Doc
Yes
Race
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
4th of 4 Docs
Treatment
IVF, Donor Eggs, Donor Sperm
Diagnosis
Other
10
10
How was your experience with Brian Acacio at Acacio Fertility Center?
Brian Acacio is a consummate professional and I am truly grateful for all the he did for me and for my two children! He supported me and was realistic. I feel that he went above and beyond as my physician.
What's one piece of advice would you give a prospective patient of Brian Acacio at Acacio Fertility Center?
Trust him, he knows what he's doing.
During treatment, were you treated like a number or a human with Brian Acacio at Acacio Fertility Center?
He remembered my case and was emotionally present for me every time I saw him.
Describe the protocols Brian Acacio used in your cycles at Acacio Fertility Center and their degree of success.
I had a clotting disorder and he identified it and placed me on blood thinners after my first miscarriage.
Describe your experience with your nurse at Acacio Fertility Center. (Assigned nurse: Silvia Parett)
She was amazing as was the entire staff. Syliva Parrett was the recipient of the Resolve Hope Award in 2010.
Describe your experience with Acacio Fertility Center.
The clinic is warm, friendly and competent. In my experience they have a well thought out approach to infertility and they think outside of the box. Dr. Acacio wanted to know why I had a miscarriage and identified the probable cause, when no other RE had done that.
10
Doctor
Brian Acacio
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Acacio Fertility Center
Bakersfield
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
42
Treated
2011
Success with this Doc
Yes
Treatment
3 IVF, Donor Eggs
Diagnosis
Poor Egg Quality, Uterine Fibroids
10
10
Was very knowledgeable and had confidence and skill. Never talked down to me. Was very self-assured and he [Brian Acacio] worked great with his embryologist....knows immunological issues well. The office is very busy so expect to wait ...uses Viagra suppositories (to help uterine lining)... Batches cycles. Overall I think it was a great protocol ...great staff with great bedside manners...Everyone treats you well....He got me more eggs than the other doctors
Nice office [Acacio Fert Ctr], conveniently located off the 5 fwy. - has a great atmosphere (next to Costco too!). Lounge and TV in the back for the drivers waiting on patients having procedures performed... I know the anesthesia and drugs were a separate cost...The office is very busy so expect to wait but that's what most clinics are like. Everyone treats you well....great staff with great bedside manners... Batches cycles. Overall I think it was a great protocol
Age
42
Treated
2011
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Sales Representative
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
3 IVF, Donor Eggs
Diagnosis
Poor Egg Quality, Uterine Fibroids
10
10
How was your experience with Brian Acacio at Acacio Fertility Center?
Was very knowledgeable and had confidence and skill. Never talked down to me. Was very self-assured and he worked great with his embryologist. He got me more eggs than the other doctors (i.e. SD Fertility)
What's one piece of advice would you give a prospective patient of Brian Acacio at Acacio Fertility Center?
knows immunological issues well. The office is very busy so expect to wait but that's what most clinics are like. Everyone treats you well.
During treatment, were you treated like a number or a human with Brian Acacio at Acacio Fertility Center?
great staff with great bedside manners
Describe the protocols Brian Acacio used in your cycles at Acacio Fertility Center and their degree of success.
uses Viagra suppositories (to help uterine lining) which I got confused with progesterone suppositories (which messed up my last cycle). Batches cycles. Overall I think it was a great protocol though, just be watchful of the difference between the suppositories since they look alike (at least that's what it was like in 2011)
Describe your experience with Acacio Fertility Center.
Nice office, conveniently located off the 5 fwy. - has a great atmosphere (next to Costco too!). Lounge and TV in the back for the drivers waiting on patients having procedures performed
Describe the costs associated with your care under Brian Acacio at Acacio Fertility Center.
Don't recall, I know the anesthesia and drugs were a separate cost
10
Doctor
Brian Acacio
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Acacio Fertility Center
Mission Viejo
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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9
10
Age
32 - 33
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
2 IUI
Diagnosis
Male Factor, Other
9
10
He [Dr. Brian Acacio] is very friendly and tells you all the steps to your process. He explains in detail. He suggested IVF first but we cannot afford it, since my husband has very low sperm count. We decided to try IUI...They prescribe me letrozole on each cycle. Then the trigger shot too....I think [Acacio Fertility] they cover everything...they cover all the steps and they will try to help you as much as possible. They also demonstrate on how to administer the shots.
I think they [Acacio Fertility] cover everything. I would tell a new patient not to feel nervous they cover all the steps and they will try to help you as much as possible. They also demonstrate on how to administer the shots....The nurses are very friendly...They are very friendly they treat you very well...Save money if your insurance doesnt cover like our case. We are paying cash. We are making payments.
Age
32 - 33
Treated
2017 - 2018
Success with this Doc
Yes
Race
Latino
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI
Diagnosis
Male Factor, Other
9
10
How was your experience with Brian Acacio at Acacio Fertility Center?
He is very friendly and tells you all the steps to your process. He explains in detail. He suggested IVF first but we cannot afford it, since my husband has very low sperm count. We decided to try IUI
What's one piece of advice would you give a prospective patient of Brian Acacio at Acacio Fertility Center?
Save money if your insurance doesnt cover like our case. We are paying cash. We are making payments.
During treatment, were you treated like a number or a human with Brian Acacio at Acacio Fertility Center?
They are very friendly they treat you very well
Describe the protocols Brian Acacio used in your cycles at Acacio Fertility Center and their degree of success.
They prescribe me letrozole on each cycle. Then the trigger shot too.
Describe your experience with the nursing staff.
The nurses are very friendly
Describe your experience with Acacio Fertility Center.
I think they cover everything. I would tell a new patient not to feel nervous they cover all the steps and they will try to help you as much as possible. They also demonstrate on how to administer the shots.
Describe the costs associated with your care under Brian Acacio at Acacio Fertility Center.
Im paying cash my insurance doesnot cover the cost. I am making payments.
9
Doctor
Brian Acacio
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Acacio Fertility Center
Bakersfield
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
10
10
Age
34 - 35
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
1 IUI, 3 IVF
Diagnosis
Recurrent Pregnancy Loss, Unexplained
10
10
[Dr. Acacio is] patient and personal. Knew every patient that walked through his door...very detailed with every step you take to go through fertility. He is kind and compassionate which is what you need when going through something like this. I felt at ease every time I was in office for any kind of test or treatment and also treated my family and husband like they were family...
[Acacio Fertility Center] Always made sure your appointments were kept and always gave you great reminders of those appointments. Sometimes it was hard to get them on the phone due to having two offices so the clinic is very busy...A nurse forgot to call me with blood results and I had to call. But my nurse was very apologetic and told me I could call her cellphone with anything I needed.
Age
34 - 35
Treated
2017 - 2018
Success with this Doc
Yes
Race
Prefer not to answer
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI, 3 IVF
Diagnosis
Recurrent Pregnancy Loss, Unexplained
10
10
How was your experience with Brian Acacio at Acacio Fertility Center?
Brian Acacio is very detailed with every step you take to go through fertility. He is kind and compassionate which is what you need when going through something like this. I felt at ease every time I was in office for any kind of test or treatment and also treated my family and husband like they were family.
What's one piece of advice would you give a prospective patient of Brian Acacio at Acacio Fertility Center?
Don't give up cause Dr. Acacio is very educated and will make this happen for you
During treatment, were you treated like a number or a human with Brian Acacio at Acacio Fertility Center?
Very sympatric, patient and personal. Knew every patient that walked through his door
Describe your experience with Acacio Fertility Center.
Always made sure your appointments were kept and always gave you great reminders of those appointments. Sometimes it was hard to get them on the phone due to having two offices so the clinic is very busy.
Describe the costs associated with your care under Brian Acacio at Acacio Fertility Center.
25,000
What specific things went wrong at Acacio Fertility Center?
  • Failed to call with results
10
Doctor
Brian Acacio
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Acacio Fertility Center
Bakersfield
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
8
9
Age
32 - 33
Treated
2017 - 2018
Success with this Doc
?
Treatment
5 IUI
Diagnosis
Male Factor
8
9
He is very understanding and tries to help you during the hard process. He ask for us to do several test before he could diagnose that my husband had low sperm count. He recommended IVF first but we cannot afford it.... He recommended us to have an IVF he said that we only needed a little push. Since we couldn't afford IVF we had 2 rounds of IUI's with meds. Both of my IUI's we're unsuccessful.
Their strengths [at Acacio Fertility Center] that they treat their patients like family. They try to answer all of your questions. The most important thing they give you hope that your dreams of becoming a parent will come true. After going through so much in this long process.... The nurses were very friendly and answered all my questions.... He recommended us to have an IVF he said that we only needed a little push. Since we couldn't afford IVF we had 2 rounds of IUI's with meds. Both of my IUI's we're unsuccessful.
Age
32 - 33
Treated
2017 - 2018
Success with this Doc
?
Race
Latino
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
5 IUI
Diagnosis
Male Factor
8
9
How was your experience with Brian Acacio at Acacio Fertility Center?
He is very understanding and tries to help you during the hard process. He ask for us to do several test before he could diagnose that my husband had low sperm count. He recommended IVF first but we cannot afford it.
What's one piece of advice would you give a prospective patient of Brian Acacio at Acacio Fertility Center?
Ask questions on what's the best option for you and your partner.
During treatment, were you treated like a number or a human with Brian Acacio at Acacio Fertility Center?
He treated me like a human. It had so many concerns and questions.
Describe the protocols Brian Acacio used in your cycles at Acacio Fertility Center and their degree of success.
He recommended us to have an IVF he said that we only needed a little push. Since we couldn't afford IVF we had 2 rounds of IUI's with meds. Both of my IUI's we're unsuccessful.
Describe your experience with your nurse at Acacio Fertility Center. (Assigned nurse: ATiffa)
The nurses were very friendly and answered all my questions.
Describe your experience with Acacio Fertility Center.
Their strengths that they treat their patients like family. They try to answer all of your questions. The most important thing they give you hope that your dreams of becoming a parent will come true. After going through so much in this long process.
Describe the costs associated with your care under Brian Acacio at Acacio Fertility Center.
My insurance doesn't cover anything. I have anthem blue Cross.
Describe Brian Acacio's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Acacio Fertility Center.
I haven't had an IVF. Wishing I had the money to have an IVF.
8
Doctor
Brian Acacio
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Acacio Fertility Center
Mission Viejo
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Verified

This patient has provided documentation of treatment at this clinic.

8
10
Age
32 - 34
Treated
2017 - 2019
Success with this Doc
?
Treatment
5 IUI, 1 IVF
Diagnosis
Male Factor
8
10
He [Dr. Acacio] is there for you and explains the process in detail. He tells you whats your best option for IVF. He suggests what vitamins you should take to help with your journey. He is very understanding and tries to help you. ... I was placed on the short protocol for my IVF. ... I felt like a human because doctor has been through IVF, so he knows what we are going through.
The strength that they [Acacio Fertility] treated their patients with the best care. They try to help you get a discount with the meds that are so expensive. That they make the entire process easy. That they will always find an option for you ... She [nurse] was always there to helpe for the entire process. ... I was placed on the short protocol for my IVF.
Age
32 - 34
Treated
2017 - 2019
Success with this Doc
?
Race
Latino
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
5 IUI, 1 IVF
Diagnosis
Male Factor
8
10
How was your experience with Brian Acacio at Acacio Fertility Center?
He is there for you and explains the process in detail. He tells you whats your best option for IVF. He suggests what vitamins you should take to help with your journey. He is very understanding and tries to help you.
What's one piece of advice would you give a prospective patient of Brian Acacio at Acacio Fertility Center?
That he also suffered from infertility. He will try to help you as much as possible
During treatment, were you treated like a number or a human with Brian Acacio at Acacio Fertility Center?
I felt like a human because doctor has been through IVF, so he knows what we are going through.
Describe the protocols Brian Acacio used in your cycles at Acacio Fertility Center and their degree of success.
I was placed on the short protocol for my IVF.
Describe your experience with your nurse at Acacio Fertility Center. (Assigned nurse: Viridiana )
She was always there to helpe for the entire process.
Describe your experience with Acacio Fertility Center.
The strength that they treated their patients with the best care. They try to help you get a discount with the meds that are so expensive. That they make the entire process easy. That they will always find an option for you
Describe the costs associated with your care under Brian Acacio at Acacio Fertility Center.
$15,000
8
Doctor
Brian Acacio
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Acacio Fertility Center
Bakersfield
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
N/A
Age
32
Treated
2019
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF
Diagnosis
Endometriosis, Male Factor, Tubal Blockage
10
N/A
We did two rounds of IUIs [with Dr. Acacio] with Letrozole and triggers, both failed cause my Endo, I had surgery right after! We did a short IVF protocol without Lupron...He gave us the option between [transferring] 1 or 2 and we decide for two...He is extremely smart and very knowledgeable, he went through the same journey with his wife, extremely confident and caring, everytime we set down with him we felt empowered and extremely better about our situation. He also discovered my Endometriosis
They [Acacio Fertility Center] care so much about every single patient, never in hurry, and I always available to answer any doubts even during the weekend...He [Dr. Acacio] is extremely smart and very knowledgeable, he went through the same journey with his wife, extremely confident and caring, everytime we set down with him we felt empowered and extremely better about our situation. He also discovered my Endometriosis
Age
32
Treated
2019
Success with this Doc
Yes
Race
European
Income
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 1 IVF
Diagnosis
Endometriosis, Male Factor, Tubal Blockage
10
N/A
How was your experience with Brian Acacio at Acacio Fertility Center?
He is extremely smart and very knowledgeable, he went through the same journey with his wife, extremely confident and caring, everytime we set down with him we felt empowered and extremely better about our situation. He also discovered my Endometriosis
What's one piece of advice would you give a prospective patient of Brian Acacio at Acacio Fertility Center?
Just follow him 100% without question
During treatment, were you treated like a number or a human with Brian Acacio at Acacio Fertility Center?
They care so much about every single patient, never in hurry, and I always available to answer any doubts even during the weekend
Describe the protocols Brian Acacio used in your cycles at Acacio Fertility Center and their degree of success.
We did two rounds of IUIs with Letrozole and triggers, both failed cause my Endo, I had surgery right after! We did a short IVF protocol without Lupron
Describe Brian Acacio's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Acacio Fertility Center.
He gave us the option between 1 or 2 and we decide for two
10
Doctor
Brian Acacio
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
Nursing
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10
10
Age
31 - 35
Treated
2014 - 2018
Success with this Doc
Yes
Treatment
1 IUI, 4 IVF
Diagnosis
Endometriosis, Tubal Blockage, Other
10
10
We have been with Dr Acacio and the team for a few years. He helped with our 1st miracle baby and now we are working on baby #2! Infertility is very personal, Dr Acacio has always made us feel comfortable, any question we had has always been answered, our end goal is his end goal for us.... If I ever had a question, didn’t matter what day or time it was Dr A’s office was only a phone call away.... Any questions are welcome, if any help is needed with medication there is always someone to review in details.
Dr Acacio’s office [Acacio Fertility Center] is a phone call or email away. Any questions are welcome, if any help is needed with medication there is always someone to review in details. The clinic has been very flexible with my working schedule for appointments.... We have been with Dr Acacio and the team for a few years. He helped with our 1st miracle baby and now we are working on baby #2! Infertility is very personal, Dr Acacio has always made us feel comfortable, any question we had has always been answered, our end goal is his end goal for us.
Age
31 - 35
Treated
2014 - 2018
Success with this Doc
Yes
Race
Middle Eastern
Income
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI, 4 IVF
Diagnosis
Endometriosis, Tubal Blockage, Other
10
10
How was your experience with Brian Acacio at Acacio Fertility Center?
We have been with Dr Acacio and the team for a few years. He helped with our 1st miracle baby and now we are working on baby #2! Infertility is very personal, Dr Acacio has always made us feel comfortable, any question we had has always been answered, our end goal is his end goal for us.
What's one piece of advice would you give a prospective patient of Brian Acacio at Acacio Fertility Center?
Don’t hesitate asking any question
During treatment, were you treated like a number or a human with Brian Acacio at Acacio Fertility Center?
If I ever had a question, didn’t matter what day or time it was Dr A’s office was only a phone call away.
Describe your experience with Acacio Fertility Center.
Dr Acacio’s office is a phone call or email away. Any questions are welcome, if any help is needed with medication there is always someone to review in details. The clinic has been very flexible with my working schedule for appointments.
10
Doctor
Brian Acacio
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Acacio Fertility Center
Bakersfield
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.