Bay IVF

Available Resources

Genetic counseling is not offered: Not Offered
Genetic counseling
is not offered
Acupuncture is not offered: Not Offered
Acupuncture
is not offered
Mental health counseling is not offered: Not Offered
Mental health counseling
is not offered
Nutrition counseling: Offered
Nutrition counseling
Administration of shots: Offered
Administration of shots
Coordinating at-home nursing is not offered: Not Offered
Coordinating at-home nursing
is not offered
Selling medication is not offered: Not Offered
Selling medication
is not offered
Providing backup medication: Offered
Providing backup medication
Palo Alto
1681 El Camino Real
Palo Alto, CA 94306
650-322-0500
On a scale from 0-10, how likely are you to recommend Bay IVF to a friend?
Strongly recommend: 33%Neutral: 67%8
2 assessments
  • 33% Strongly recommend (9-10)
  • 67% Neutral (7-8)
  • 0% Don't recommend (0-6)
Operations
Poorly operated
Operated well
10
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
Difficult scheduling
Easy scheduling
8.7
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
Incompetent billing dept.
Competent billing dept.
10
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
Poor nursing team
Excellent nursing team
7.3
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
Low attention to detail
High attention to detail
10
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
>42
This Clinic
National Average
Annual Cycles for this Clinic
218
Annual Cycles National Avg.
635
8
Average Doctor Score
1 doctor
2 assessments
7
7
Age
29
Treated
2018
Success with this Doc
Yes
Treatment
1 IVF, 1 Embryo Freezing
Diagnosis
PCOS
7
7
The best part about Dr. Polansky is that he's done this a million times. He is extremely careful and conscientious...That being said, if you need hand-holding, compassion, or tailored guidance, this is not the doctor for you. When things didn't seem to progress well in my cycle and I asked if we should cancel that round, he had a very generic (and frankly cold) response about success rates and helped me evaluate my situation from a numbers basis. That was a fine approach for me; I like the data. But I can see how it would be challenging for others, and the lack of tailored advice was troubling. It also seemed that he wasn't as well prepared for variables in treatment. My body didn't respond as he expected, but my medications changed very little as a result. I've since learned that his medical approach was quite conservative, particularly given my age at the time (mid/late 20s).
There's a bit of nurse roulette here [at Bay IVF]. Some are warm and kind and more willing to offer personalized advice; others respond to any question at all with, "It depends." The front desk staff is lovely and incredibly on-the-ball...Total cost was about $24,000. If I remember correctly, I believe we chose a plan that allowed for up to three transfers for one locked-in clinic price (perhaps $17K?). The rest was meds and bloodwork cost. The only frustrating cost item was that initial bloodwork and ultrasound work after a confirmed pregnancy from a fresh transfer was included in that original number, but because we ended up doing a frozen transfer, none of the post-pregnancy ultrasounds or bloodwork were included, even though they were the exact same procedures.
Age
29
Treated
2018
Success with this Doc
Yes
Race
European
Income
$500K
Occupation
Lawyer
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
1 IVF, 1 Embryo Freezing
Diagnosis
PCOS
7
7
How was your experience with Francis Polansky at Bay IVF?
The best part about Dr. Polansky is that he's done this a million times. He is extremely careful and conscientious. I would recommend him because his output and success ratio (live birth!) is amazing. That being said, if you need hand-holding, compassion, or tailored guidance, this is not the doctor for you. When things didn't seem to progress well in my cycle and I asked if we should cancel that round, he had a very generic (and frankly cold) response about success rates and helped me evaluate my situation from a numbers basis. That was a fine approach for me; I like the data. But I can see how it would be challenging for others, and the lack of tailored advice was troubling. It also seemed that he wasn't as well prepared for variables in treatment. My body didn't respond as he expected, but my medications changed very little as a result. I've since learned that his medical approach was quite conservative, particularly given my age at the time (mid/late 20s).
What's one piece of advice would you give a prospective patient of Francis Polansky at Bay IVF?
Don't expect hugs, but do expect top-notch risk analysis and expectation-setting. You may never have answers about your particular fertility concerns, but you will also never leave with questions about Dr. Polansky's next steps.
During treatment, were you treated like a number or a human with Francis Polansky at Bay IVF?
It seemed to be a challenge for Dr. Polansky to provide me with personalized guidance and advice during my egg maturation and retrieval. He relied on numbers to diagnose me with PCOS (which it turned out I did not have, at all), and when the cycle was progressing poorly with limited ovarian response, he couldn't provide any hypothesis as to why. We received very generic, canned responses about 3 potential reasons why this could be the case but nothing substantive. That was tough for me, as I am a highly involved patient who wanted to have more details about my cycle. It felt both from his treatment and most of his staff that I was just another patient in line.
Describe your experience with the nursing staff.
There's a bit of nurse roulette here. Some are warm and kind and more willing to offer personalized advice; others respond to any question at all with, "It depends." The front desk staff is lovely and incredibly on-the-ball.
Describe your experience with Bay IVF.
The clinic overall has excellent organization and clear communications. It's clear that the lab is one of the best available. Approach was overall conservative but extremely data-driven. Feedback was blunt and not necessarily personalized, but their methods are definitely effective!
Describe the costs associated with your care under Francis Polansky at Bay IVF.
Total cost was about $24,000. If I remember correctly, I believe we chose a plan that allowed for up to three transfers for one locked-in clinic price (perhaps $17K?). The rest was meds and bloodwork cost. The only frustrating cost item was that initial bloodwork and ultrasound work after a confirmed pregnancy from a fresh transfer was included in that original number, but because we ended up doing a frozen transfer, none of the post-pregnancy ultrasounds or bloodwork were included, even though they were the exact same procedures.
Describe Francis Polansky's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Bay IVF.
Excellent communication regarding percentage chance of implantation based on multiple embryo transfer.
7
Doctor
Francis Polansky
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Bay IVF
Palo Alto
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
Treated
2014
Success with this Doc
Yes
Treatment
IVF, 1 Egg Freezing
Diagnosis
Male Factor, PCOS
10
10
He [Dr. Polansky] is very matter of fact and I've heard he will urge women to consider donor eggs of their own are low quality. I personally believe this to be a positive thing...
Every person working for Dr Polansky [at Bay IVF] knew my name, where I was in my cycle, and were incredibly supportive during the whole process.
Age
Treated
2014
Success with this Doc
Yes
Race
Ashkenazi Jewish
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
IVF, 1 Egg Freezing
Diagnosis
Male Factor, PCOS
10
10
How was your experience with Francis Polansky at Bay IVF?
His bedside manner was frank and compassionate without being condescending or over-promising. His confidence never seemed like arrogance and his overall lifestyle/diet/supplement suggestions were in line with my own.
What's one piece of advice would you give a prospective patient of Francis Polansky at Bay IVF?
Don't expect too much hand holding. He is very matter of fact and I've heard he will urge women to consider donor eggs of their own are low quality. I personally believe this to be a positive thing since he understands the high costs associated with ART and the desire for the patient to have a positive outcome.
During treatment, were you treated like a number or a human with Francis Polansky at Bay IVF?
Every person working for Dr Polansky knew my name, where I was in my cycle, and were incredibly supportive during the whole process.
Describe your experience with the nursing staff.
They knew me by name and without being too intrusive, and we're just as relieved and overjoyed by my outcome. They called me a year later to ask how my daughter was doing.
10
Doctor
Francis Polansky
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Bay IVF
Palo Alto
Nursing
Operations
Scheduling
Billing
Educational Resources
+ Read more- Read less