Center for Reproductive Medicine Orlando

Available Resources

Genetic counseling: Offered
Genetic counseling
Acupuncture: Offered
Acupuncture
Mental health counseling: Offered
Mental health counseling
Nutrition counseling: Offered
Nutrition counseling
Administration of shots: Offered
Administration of shots
Coordinating at-home nursing is not offered: Not Offered
Coordinating at-home nursing
is not offered
Selling medication: Offered
Selling medication
Providing backup medication: Offered
Providing backup medication
Celebration
410 Celebration Place
Celebration, FL 34747
(407) 740-0909
Lake Mary
795 Primera Blvd.
Lake Mary, FL 32746
(407) 740-0909
Orlando
3435 Pinehurst Avenue
Orlando, FL 32804
(407) 740-0909
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On a scale from 0-10, how likely are you to recommend Center for Reproductive Medicine Orlando to a friend?
Strongly recommend: 58%Neutral: 26%Don't recommend: 15%8.3
65 assessments
  • 58% Strongly recommend (9-10)
  • 26% Neutral (7-8)
  • 15% Don't recommend (0-6)
Operations
Poorly operated
Operated well
8.6
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
Difficult scheduling
Easy scheduling
8.7
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
Incompetent billing dept.
Competent billing dept.
7.4
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
Poor nursing team
Excellent nursing team
8.4
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
Low attention to detail
High attention to detail
6.9
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
>42
This Clinic
National Average
Annual Cycles for this Clinic
?
Annual Cycles National Avg.
635
65 assessments
5
6
Age
30 - 33
Treated
2016 - 2019
Success with this Doc
?
Treatment
1 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
5
6
We learned early to expect that we would not see Dr. Loy at every appointment and we’re mostly ok with that. But the meetings we do get with him feel progressively more and more rushed the longer we’ve been patients. We always come in with a list of questions and sometimes he seems bothered by so many questions and gets noticeably impatient. Also a couple of times I’ve had to remind him of things specific to my situation which makes me feel he’s got too much on his plate to play close attention.
Lab, ultrasounds and surgery center [CRM Orlando] are all on site which is a huge plus. Results are usually ready same day unless biopsies. Surgery center, though onsite, is a different entity so be prepare for that to go to towards different deductible.Has several doctors so your cycles can proceed even if yours is off. Con would be that it may be a different doctor for every surgery which I do not prefer. Many doctors and large office are great but this also means they’re helping MANY patients
Age
30 - 33
Treated
2016 - 2019
Success with this Doc
?
Race
Latino
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
5
6
How was your experience with Randall Loy at Center for Reproductive Medicine Orlando?
He’s clearly very knowledgeable in his field. This is comforting to work with someone who seems to know every in and out. But at times he was almost too clinical and did not have much of a bedside manner. He is compassionate in terms of cancelled/failed cycles but not overly so. He takes time to acknowledge how difficult it is to go through this but he doesn’t linger on it and moves right into next protocol. Our first transfer with donor egg resulted in pregnancy but ended up having trisomy 21. We were obviously devastated and having a hard time wrapping our heads around payment for another cycle and potential PGS testing costs and he did work with us to offer a small discount which we greatly appreciated. Overall he is kind but it’s clear he has too much on his plate/too many patients. As mentioned before I’ve had to remind him on a few things that we would need to do or not do based on my situation.Also in the beginning he told us he thought there was 95% chance Ivf would work with our own eggs- we turned out to be the 5%. I think communication could also be better. For example we went through 3 weeks of one cycle (doing Lupron injections and estrogen) and it ended up being cancelled because I wasn’t responding. It wasn’t until our follow up with him that he told us estrogen was rising, but slowly and on the low side. This is something we would have liked to know during the cycle to brace ourselves for the possibility of cancellation. We were totally blindsided when it was cancelled. We also made it to transfer on another cycle, and on it the day of we experienced some confusion. For one, he was not the doctor performing the transfer. They tell you that other doctors may do your surgeries but you are usually told who at the pre-op. He didn’t say anything about it being anyone else so i didn’t think to ask. This threw us because our transfers tend to be complicated due to my cervix passage and uterus position. I was also to be under anesthesia for my transfer which you can’t drink water for. And the doctor on call that day seemed to be confused why I didn’t have a full bladder and why I was getting fluids through IV. He ended up making me drink water and the anesthesiologist understandably had to wait until the water moved from my stomach to do the transfer, which was a 2 hour delay. It’s obvious Dr. Loy did not leave clear notes or talk to this doctor beforehand. Or the doctor did not pay attention to any notes left by him, so either way communication is an issue.
What's one piece of advice would you give a prospective patient of Randall Loy at Center for Reproductive Medicine Orlando?
Do not be afraid to ask questions and advocate for yourself. If you don’t understand something try to ask in that moment. It can be intimidating to question a doctor on his protocols or have them breakdown something in simpler terms for you but that is why you’re all there! So that you’re all on the same page and all feel confident in next steps. You shouldn’t leave an appointment not understanding your plan or having doubts about it. He can read your chart all day but nobody knows you better than you.
During treatment, were you treated like a number or a human with Randall Loy at Center for Reproductive Medicine Orlando?
We learned early to expect that we would not see Dr. Loy at every appointment and we’re mostly ok with that. But the meetings we do get with him feel progressively more and more rushed the longer we’ve been patients. We always come in with a list of questions and sometimes he seems bothered by so many questions and gets noticeably impatient. Also a couple of times I’ve had to remind him of things specific to my situation which makes me feel he’s got too much on his plate to play close attention. When I bring these things up though he is willing to change protocol and accommodate us. We had one cancelled cycle that really made us feel like a number versus a human this year. We thought everything was going well and made it to our pre-op. On that day my lining had thinned a little and he said as long as estrogen hasn’t fallen off we should be good. Well of course estrogen had dropped so I got a call at 6pm (appmnt had been much earlier that day) and the nurse was very blunt and cold- “your cycle has been cancelled please call on your next cycle day 1.” She didn’t even mention what estrogen level was, I had to ask specifically what happened and why it was cancelled. She told me she couldn’t answer any questions only the dr could and I was very obviously upset and she offered no comfort and getting information was like pulling teeth. After I asked several questions which she said she could not answer she finally asked if I would like a follow up and offered me one for a week later. I had to explain why I would want one as soon as possible and she ended up finding one for me the next day. I know those calls can’t be easy but her attitude made it clear she didn’t really care and just wanted to get on with it.
Describe the protocols Randall Loy used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
Don’t remember exactly the protocol for retrieving with my own eggs. I know there was cetrotide, gonal f, tigger shot and something else I can’t remember. This resulted in 3 eggs, 2 fertilized, 0 blastocyst. He said it was the strongest protocol he would give to someone like me (small frame, diminished ovarian reserve) and next step would have to be donor eggs. With donor eggs we used Lupron and estrogen and progesterone and I responded “textbook” to these and transfer was a success but ultimately had to terminate for chromosomal issues. Next cycle we did same protocol because it had previously worked but i did not respond as well. Third try we did letrazole protocol which had good results but transfer did not result in pregnancy. Our next try we are doing estrogen protocol. He was going to do Lupron again but I had to remind that though this did work once it didn’t the second time so we’re trying something new.
Describe your experience with your nurse at Center for Reproductive Medicine Orlando. (Assigned nurse: Venus)
Overall I’ve liked the staff. I have dealt with only 2 who could use some help with bedside manner. One was one I hadn’t worked with at all until she called to advise of our cancelled cycle. The other is one who is not my primary nurse but seems to step in when my primary is out. She is nice enough but overall demeanor is not very warm. She seems a little annoyed when I ask too many questions. Venus my primary though is very nice and though we don’t speak on the phone much ( all correspondence through the portal) I feel much more comfortable talking with her and asking her questions. She’s very patient. If I ask questions she can’t quite an answer she’ll let me know she is checking with the dr and responds by end of day typically. Phlebotomist and ultrasound techs are also very friendly. Finance is very nice as well and willing to answer many questions and check on anything you ask them to.
Describe your experience with Center for Reproductive Medicine Orlando.
Lab, ultrasounds and surgery center are all on site which is a huge plus. Results are usually ready same day unless biopsies. Surgery center, though onsite, is a different entity so be prepare for that to go to towards different deductible.Has several doctors so your cycles can proceed even if yours is off. Con would be that it may be a different doctor for every surgery which I do not prefer. Many doctors and large office are great but this also means they’re helping MANY patients so I think communication and attention to detail struggle because of that.
Describe the costs associated with your care under Randall Loy at Center for Reproductive Medicine Orlando.
Approx $13k for egg retrieval $17.5k for donor eggs (lot of 6 with one embryo guarantee) $2.2k for FET Does not include meds, hysteroscopies (3), biopsies
Describe Randall Loy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.
He strongly recommends single embryo transfer for me as I have a pretty small frame and he believes multiples will be difficult for me to carry.
What specific things went wrong at Center for Reproductive Medicine Orlando?
  • Provided conflicting information
  • Failed to convey critical information
5
Doctor
Randall Loy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

9
9
Age
35 - 36
Treated
2018 - 2019
Success with this Doc
?
Treatment
3 IUI
Diagnosis
Other
9
9
When speaking with Dr. Patel I felt like she was championing my journey. I wish I could see more of her throughout the process. She made my husband and I feel comfortable with her and she truly gained our trust, which is usually difficult for my husband. She made us feel like she was just as invested as we were to help us become parents....Our final round of IUI we came to the conclusion to do a more aggressive form of IUI with Letrozole (5 days) plus Gonal F shots (5-6 days) to help my follicles grow, trigger shot, and IUI...I felt like she was championing my journey. I wish I could see more of her throughout the process. She made my husband and I feel comfortable with her and she truly gained our trust, which is usually difficult for my husband. She made us feel like she was just as invested as we were to help us become parents.
The Celebration office [of Center for Reproductive Medicine] which I would go to mostly was small and homey. The staff got to know my husband and I much better than in the Winter Park location. The Winter Park location was larger and you almost felt like just another number going through there. The staff is fantastic which is their biggest strength. But you loose that one on one quality time when you go to such a big location.
Age
35 - 36
Treated
2018 - 2019
Success with this Doc
?
Race
Latino
Income
$50K - $99K
Occupation
Marketer or PR
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI
Diagnosis
Other
9
9
How was your experience with Sejal Patel at Center for Reproductive Medicine Orlando?
When speaking with Dr. Patel I felt like she was championing my journey. I wish I could see more of her throughout the process. She made my husband and I feel comfortable with her and she truly gained our trust, which is usually difficult for my husband. She made us feel like she was just as invested as we were to help us become parents.
What's one piece of advice would you give a prospective patient of Sejal Patel at Center for Reproductive Medicine Orlando?
Tell her everything you expect from the process so she can adjust to you. You don't have to adjust to the craziness of the office.
During treatment, were you treated like a number or a human with Sejal Patel at Center for Reproductive Medicine Orlando?
When in her presence I felt like a human, I felt like she had the same goal as me, she understood my frustrations. However, for follow ups and some monitoring I felt a bit like a number.
Describe the protocols Sejal Patel used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
At first we did one round of Letrozole (5 days) with a trigger shot and relations. We then moved on to two rounds of IUI with Letrozole (5 days), trigger shot, and IUI. Our final round of IUI we came to the conclusion to do a more aggressive form of IUI with Letrozole (5 days) plus Gonal F shots (5-6 days) to help my follicles grow, trigger shot, and IUI.
Describe your experience with your nurse at Center for Reproductive Medicine Orlando. (Assigned nurse: Heather (Nurse Practioner) and Jennifer (nurse))
The staff was very helpful in answering all of my crazy questions. They have an online portal which I would use to schedule all my appointments and ask all kinds of questions and they were so kind each and every time.
Describe your experience with Center for Reproductive Medicine Orlando.
There are two clinics for CRM. The Celebration office which I would go to mostly was small and homey. The staff got to know my husband and I much better than in the Winter Park location. The Winter Park location was larger and you almost felt like just another number going through there. The staff is fantastic which is their biggest strength. But you loose that one on one quality time when you go to such a big location.
Describe the costs associated with your care under Sejal Patel at Center for Reproductive Medicine Orlando.
Luckily for us our IUI's were covered under my insurance. However, as we move onto IVF we've seen that our out of pocket cost will be about $14K.
9
Doctor
Sejal Patel
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Center for Reproductive Medicine Orlando
Celebration
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

7
7
Age
36 - 40
Treated
2015 - 2019
Success with this Doc
Yes
Treatment
1 IUI
Diagnosis
PCOS
7
7
Dr. Patel was patient and friendly and knowledgeable. I remember thinking she was the best doctor I’d ever had. I believe now she has taken on too many patients, or she is taking more time off because I haven’t seen her in over a year...Know that you will be seeing her PA and partner doctors for most of your appointments...The first time I saw Dr. Patel, she was amazing and I felt like she was determined to get us pregnant.
They [Center for Reproductive Medicine Orlando] are open on weekends and are good about squeezing you in when needed. The office staff is friendly and professional. Appointments are quick, and they usually run on time. Depending on your doctor’s schedule, expect to see one of the other doctors in the practice from time to time (although they are all good)...The first time I used Dr. Patel, her nurses were amazing and followed up with me to make sure i was on track and understanding next steps. They have not done any of that this time around (3 years later).
Age
36 - 40
Treated
2015 - 2019
Success with this Doc
Yes
Race
European, Native American
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IUI
Diagnosis
PCOS
7
7
How was your experience with Sejal Patel at Center for Reproductive Medicine Orlando?
Dr. Patel was patient and friendly and knowledgeable. I remember thinking she was the best doctor I’d ever had. I believe now she has taken on too many patients, or she is taking more time off because I haven’t seen her in over a year.
What's one piece of advice would you give a prospective patient of Sejal Patel at Center for Reproductive Medicine Orlando?
Know that you will be seeing her PA and partner doctors for most of your appointments.
During treatment, were you treated like a number or a human with Sejal Patel at Center for Reproductive Medicine Orlando?
The first time I saw Dr. Patel, she was amazing and I felt like she was determined to get us pregnant. She was warm and caring, yet informative and direct. I am “seeing” her again for a year now, and I have not seen her once, only her PA, Heather. Heather is sweet and knowledgeable, but I feel like it’s just business this time.
Describe the protocols Sejal Patel used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
I used Letrizole for one cycle to see how i was ovulating. Then I used Letrizole + a trigger shot + IUI, which resulted in a healthy baby. She diagnosed me with PCOS and said that sometimes I ovulate and sometimes I don’t. She thought and trigger shot and IUI was the best fit for me.
Describe your experience with the nursing staff.
The first time I used Dr. Patel, her nurses were amazing and followed up with me to make sure i was on track and understanding next steps. They have not done any of that this time around (3 years later).
Describe your experience with Center for Reproductive Medicine Orlando.
They are open on weekends and are good about squeezing you in when needed. The office staff is friendly and professional. Appointments are quick, and they usually run on time. Depending on your doctor’s schedule, expect to see one of the other doctors in the practice from time to time (although they are all good).
Describe the costs associated with your care under Sejal Patel at Center for Reproductive Medicine Orlando.
Diagnostic testing was covered under insurance, so only small copays. Once diagnosed, everything else came to approximately $1300.
What specific things went wrong at Center for Reproductive Medicine Orlando?
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Failed to convey critical information
7
Doctor
Sejal Patel
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Center for Reproductive Medicine Orlando
Celebration
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
9
Age
37 - 41
Treated
2015 - 2019
Success with this Doc
?
Treatment
2 IVF
Diagnosis
PCOS, Tubal Blockage
10
9
I did 2 Egg Retrieval cycles, antagonist protocol. The first cycle only achieved 8 eggs. The second cycle achieved 15 eggs. The difference between the two cycles was that Dr. Jaffe allowed me to stim 2 more days the second time therefore allowing more follicles to grow. I was happy about this adjustment in my treatment...is patient and willing to answer all questions that we had. She recommended lifestyle changes we needed to make for maximum results. She is straight forward and honest.
Altogether we have paid about $50, 000 [at Center for Reproductive Medicine] and we haven't even gotten to transfer yet...we were offered a "package" through Attain Fertility. We signed up for the 2 cycle IVF program, for $25, 700. However this doesn't cover any of the egg retrieval procedures, or the anesthesia used. It doesn't cover any medications or PGS (genetic testing). We also pay $60 a month for the storage of our eggs...This clinic just built a brand new office with more treatment rooms on the second floor and a surgery center on the main floor. This means everything about your care is completed in one location. They operate pretty much on time, give or take 15 minutes. The front office is always kind and courteous.
Age
37 - 41
Treated
2015 - 2019
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF
Diagnosis
PCOS, Tubal Blockage
10
9
How was your experience with Sharon Jaffe at Center for Reproductive Medicine Orlando?
Dr. Jaffe was present at our first initial consultations as we learned about the IVF treatment plan I would be experiencing. When I began treatment and went to the office for blood work and ultrasounds, these were done by 5he nurses or techs. Dr. Jaffe has 2-3 nurses that work directly with her that would review my test results and call me that afternoon with results. If I had a question or concern I could call the nurses or send an email through the portal. Dr. Jaffe did perform 1 ultrasound on me as I got closer to egg retrieval. She performed my second egg retrieval.
What's one piece of advice would you give a prospective patient of Sharon Jaffe at Center for Reproductive Medicine Orlando?
She is very knowledgeable about infertility, but sometimes talks very fast and throws alot of information at you during your initial diagnosis/ consultation. Ask her to slow down and take notes. Write down any questions you have beforehand so you don't forget.
During treatment, were you treated like a number or a human with Sharon Jaffe at Center for Reproductive Medicine Orlando?
Dr. Jaffe is patient and willing to answer all questions that we had. She recommended lifestyle changes we needed to make for maximum results. She is straight forward and honest.
Describe the protocols Sharon Jaffe used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
I did 2 Egg Retrieval cycles, antagonist protocol. The first cycle only achieved 8 eggs. The second cycle achieved 15 eggs. The difference between the two cycles was that Dr. Jaffe allowed me to stim 2 more days the second time therefore allowing more follicles to grow. I was happy about this adjustment in my treatment.
Describe your experience with the nursing staff.
The nurses are very knowledgeable and compassionate. They reply promptly to any phone or portal message. The nurses call to report new information about blood work and ultrasounds during a stim cycle in preparation for an egg retrieval. They were very patient when teaching me about all the stim medications and how they should be mixed and administered.
Describe your experience with Center for Reproductive Medicine Orlando.
This clinic just built a brand new office with more treatment rooms on the second floor and a surgery center on the main floor. This means everything about your care is completed in one location. They operate pretty much on time, give or take 15 minutes. The front office is always kind and courteous.
Describe the costs associated with your care under Sharon Jaffe at Center for Reproductive Medicine Orlando.
Our insurance doesn't cover anything related to infertility, therefore we were offered a "package" through Attain Fertility. We signed up for the 2 cycle IVF program, for $25, 700. However this doesn't cover any of the egg retrieval procedures, or the anesthesia used. It doesn't cover any medications or PGS (genetic testing). We also pay $60 a month for the storage of our eggs. There are a few other things along the way that are also not covered. Altogether we have paid about $50, 000 and we haven't even gotten to transfer yet.
Describe Sharon Jaffe's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.
Because of my age (40) I was told we would only be transferring a single embryo, when the time comes in May or June.
10
Doctor
Sharon Jaffe
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
29 - 31
Treated
2017 - 2019
Success with this Doc
?
Treatment
4 IUI, 1 IVF
Diagnosis
Unexplained
10
10
Dr. Loy took the time to review my entire medical history and any concerns I have ever had related to my reproductive health. He always gave me a positive view and motivated me to stay positive and trust the process. I never felt rushed during an appointment with him. He was very thorough and loved drawing pictures to help my husband and I understand the anatomy and physiology of the fertility processes. He made me feel like I was his only patient!
It [CRM Orlando] is a beautiful facility and very clean. Wait times were usually minimal. The exam rooms had monitors on the wall for you to view your ultrasounds while they occurred. Also my husband said the areas for men were very clean and private. ... [nurse] They were very compassionate and friendly. ... I live two hours away from the office and he [Dr. Loy] made it a point to arrange my appointments at convenient travel times.
Age
29 - 31
Treated
2017 - 2019
Success with this Doc
?
Race
Prefer not to answer
Income
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, 1 IVF
Diagnosis
Unexplained
10
10
How was your experience with Randall Loy at Center for Reproductive Medicine Orlando?
Dr. Loy took the time to review my entire medical history and any concerns I have ever had related to my reproductive health. He always gave me a positive view and motivated me to stay positive and trust the process. I never felt rushed during an appointment with him. He was very thorough and loved drawing pictures to help my husband and I understand the anatomy and physiology of the fertility processes. He made me feel like I was his only patient!
What's one piece of advice would you give a prospective patient of Randall Loy at Center for Reproductive Medicine Orlando?
If you are hesitant about scheduling an appointment, don’t be! I wish I would have started this process with him sooner.
During treatment, were you treated like a number or a human with Randall Loy at Center for Reproductive Medicine Orlando?
He is very thorough and takes the time to address all of your concerns. I live two hours away from the office and he made it a point to arrange my appointments at convenient travel times.
Describe the protocols Randall Loy used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
I had unexplained infertility. My cervix also required dilation. I did letrozole in preparation for IUI and used pregnyl trigger shots. After IUI I took progester400mg at bedtime. After 4 unsuccessful IUI’s we chose to start IVF. I did stims and ovidrel trigger. I had 10 eggs retrieved, 6 mature, 5 fertilized, and 1 made it to blastocyte stage. The embryo was transferred on day 5 as a FET. I started endometrin 100mg 3 times a day.
Describe your experience with your nurse at Center for Reproductive Medicine Orlando. (Assigned nurse: Linda Jones)
They were very compassionate and friendly.
Describe your experience with Center for Reproductive Medicine Orlando.
It is a beautiful facility and very clean. Wait times were usually minimal. The exam rooms had monitors on the wall for you to view your ultrasounds while they occurred. Also my husband said the areas for men were very clean and private.
Describe the costs associated with your care under Randall Loy at Center for Reproductive Medicine Orlando.
My insurance covered most of the monitoring appointments. The remaining costs I felt were fair and aligned with state averages.
Describe Randall Loy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.
I agree with eSET due to my age and the risks associated with multiple births.
10
Doctor
Randall Loy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

8
8
Age
35 - 36
Treated
2018 - 2019
Success with this Doc
?
Treatment
1 Fertility Medications
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Unexplained
8
8
Dr. Randall Loy is a very experienced and knowledge reproductive endocrinologist. He explains everything in a comprehensible manner. However, I felt at times that he forgot about my diagnosis; nevertheless, he finally paid more attention to my case due to thick uterine lining which caused several delays of the embryo transfer.... I was on Enskye (a birth control pill) and I also took Estrace and Progesterone. I was successful in obtaining menses due to taking Enskye;
The clinic [Center for Repro Med] is clean and it has an attractive appearance. The staff is decent; at times they are unapproachable. You always have to leave a voicemail to doctors' nurses if you have any questions. They usually call you back a couple hours later; sometimes they forget to return your call the same day. You have to leave the voicemail before 3:00 pm. The emergency call service is somewhat reliable; the couple times that I used it, the person who had to relay the message
Age
35 - 36
Treated
2018 - 2019
Success with this Doc
?
Race
Latino
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Fertility Medications
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Unexplained
8
8
How was your experience with Randall Loy at Center for Reproductive Medicine Orlando?
Dr. Randall Loy is a very experienced and knowledge reproductive endocrinologist. He explains everything in a comprehensible manner. However, I felt at times that he forgot about my diagnosis; nevertheless, he finally paid more attention to my case due to thick uterine lining which caused several delays of the embryo transfer. At the moment, he has proposed alternate protocols for me, which are in process, in order to see if it changes my situation.
What's one piece of advice would you give a prospective patient of Randall Loy at Center for Reproductive Medicine Orlando?
Dr. Randall Loy is a very knowledgable and has good bedside manner. However, you must be prepared to remind him about your diagnosis/situation because he will forgot about your case. Patients must write questions in advance to ask him so he can inform you about your protocol.
During treatment, were you treated like a number or a human with Randall Loy at Center for Reproductive Medicine Orlando?
Overall, they treated me in a humane manner. However, at times, I felt like I was treated as a number because I had to keep reminding them about my condition, Primary Ovarian Failure.
Describe the protocols Randall Loy used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
I was on Enskye (a birth control pill) and I also took Estrace and Progesterone. I was successful in obtaining menses due to taking Enskye; however, the Estrace pills caused me to have liquid in my uterus which delayed several of my transfer cycles. I have undergone three hysteroscopies and two cervical dialition to investigate why I still had blood and liquid in my uterus.
Describe your experience with your nurse at Center for Reproductive Medicine Orlando. (Assigned nurse: Pamela Fortunato)
Dr. Loy's main nurse was very helpful and understanding. However, the other nurses kept forgetting about my condition, Primary Ovarian Failure, and several times they did not follow the correct protocol.
Describe your experience with Center for Reproductive Medicine Orlando.
The clinic is clean and it has an attractive appearance. The staff is decent; at times they are unapproachable. You always have to leave a voicemail to doctors' nurses if you have any questions. They usually call you back a couple hours later; sometimes they forget to return your call the same day. You have to leave the voicemail before 3:00 pm. The emergency call service is somewhat reliable; the couple times that I used it, the person who had to relay the message (i.e., Day 1 of a clycel) to the doctor's nurse forgets to send it to a nurse. Therefore, I have to call a couple more times so that they can get the nurse to call me in order to schedule an appointment. Overall, the clinic is new and has high-tech technology; however, be prepared to pay hefty bills and always keep reminding the doctors and nurses about your conditions because they will forget about you.
Describe the costs associated with your care under Randall Loy at Center for Reproductive Medicine Orlando.
I found an egg donor through Circle Surrogacy agency. The retrieval was down at the clinic. I have undergone more than 5 failed cycles and out-patient procedures due to my uterine lining. Therefore, I have compiled about $10,000 of bills and expenses at this clinic.
Describe Randall Loy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.
My doctor had a strong preference for single embryo transfer.
What specific things went wrong at Center for Reproductive Medicine Orlando?
  • Failed to call in prescriptions to pharmacy
  • Scheduled the wrong procedure
8
Doctor
Randall Loy
Communication
Compassion
Adaptability
Frequency seen during appointments
8
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
39
Treated
2019
Success with this Doc
?
Treatment
4 IUI, 3 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Unexplained
10
10
We just recently switched to Dr. Jaffe... Dr. Jaffe. She is honest, direct, blunt, and tells you how it is. She genuinely cares about your success, and getting you and your partner embraced in this process.... She put us on a strict diet, and multiple supplements, not only for myself but my husband too. He is now fully immersed in this process besides being my rock and my emotional support. We look forward to our next IVF cycle in June with her,
The Center for Reproductive Medicine is an incredible facility. It starts from the second you walk in the door, the reception staff are always welcome and they begin to know you for you, and began to build a relationship. Each step of the way the clinic is second to none. They are very organized, timely, and compassionate. A weakness that they have is the finance and billing department. We have struggled in handling our our finances with them
Age
39
Treated
2019
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI, 3 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Unexplained
10
10
How was your experience with Sharon Jaffe at Center for Reproductive Medicine Orlando?
As of now we have only seen Dr. Jaffe for a consultation appointment. She did perform my very first egg retrieval since there are 5 doctors within the practice. Our friends had success with Dr. Jaffe's intense treatment plan, and they preferred her direct approach, and "tell it how it is" but with compassion. During our consultation she was honest with us in saying that our quality of eggs needs to improve if we are going to be successful in this process, and have embryos that come back pgs normal. She put us on a strict diet, and multiple supplements, not only for myself but my husband too. He is now fully immersed in this process besides being my rock and my emotional support. We look forward to our next IVF cycle in June with her, this is our 4th and probably last cycle due to no insurance coverage. Dr. Jaffe is aware of that, and wants to align us in every way possible.
What's one piece of advice would you give a prospective patient of Sharon Jaffe at Center for Reproductive Medicine Orlando?
You need to be prepared to have an honest and direct doctor. If you are looking for a doctor more aggressive, she is for you. She will tell you what you should be doing, if IVF won't work; she will tell you. She is compassionate even though she is direct, and I appreciate that in a doctor especially during a journey that is extremely emotional and financially taxing.
During treatment, were you treated like a number or a human with Sharon Jaffe at Center for Reproductive Medicine Orlando?
We just recently switched to Dr. Jaffe after our schedule FET was cancelled this past week due to our one and only embryo not surviving the thawing process. We have friends that have had success with Dr. Jaffe. My first doctor, Dr. Riggall is retiring in May, so we requested to resume treatment with Dr. Jaffe. She is honest, direct, blunt, and tells you how it is. She genuinely cares about your success, and getting you and your partner embraced in this process.
Describe the protocols Sharon Jaffe used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
Since we have just started seeing Dr. Jaffe we haven't discussed exact protocol. She wants us on the supplements and vitamins for a few months prior to starting treatment. She did mention for myself doing a testosterone primer leading into injectables. This is different for me as I have not done a primer before. My very first protocol was an antagonist, and my body did not respond well to that, so we will not be doing that again. We look forward to learning the protocol that she sets for us, and embracing it!
Describe your experience with your nurse at Center for Reproductive Medicine Orlando. (Assigned nurse: Judy Brooks )
Since the doctors are within the same clinic, I have engaged with Judy before, but never on a one on one level like we are now. She is also direct just like Dr. Jaffe, but once she learned of our FET getting canceled; her compassion was extraordinary. I could feel her care and concern, and wanting to be able to comfort me through this difficult consultation. Difficult because my husband and I were hoping that our FET would be a success, not cancelled before it even had a chance to begin. I look forward to working with Judy more.
Describe your experience with Center for Reproductive Medicine Orlando.
The Center for Reproductive Medicine is an incredible facility. It starts from the second you walk in the door, the reception staff are always welcome and they begin to know you for you, and began to build a relationship. Each step of the way the clinic is second to none. They are very organized, timely, and compassionate. A weakness that they have is the finance and billing department. We have struggled in handling our our finances with them, and having to deal with money during an already stressful situation is not easy. Just make sure that you keep great records and receipts so that if there is any confusion, you can rectify the situation in a quick manner.
Describe the costs associated with your care under Sharon Jaffe at Center for Reproductive Medicine Orlando.
Under Dr. Jaffe we have only been seen for a consultation and bloodwork (AMH level, Vitamin D) My past treatments include 3 rounds of IVF, all leading to egg retreival (all 3 cycles 16,000 - had insurance) PGS testing (all 3 cycles 5,100, not included in insurance) Medication (all 3 cycles 11,000, split between self-pay and used insurance) Payed for a FET, but cancelled (4200, insurance depleted, self-pay)
Describe Sharon Jaffe's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.
We have not broached this subject yet with Dr. Jaffe, but my prior doctor was against doing anything but a eSET. Dr. Jaffe just wants to do what is best in the safest, and most successful approach.
10
Doctor
Sharon Jaffe
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask a Question

Ask this reviewer a question about their experience with Sharon Jaffe at Center for Reproductive Medicine Orlando.

Verified

This patient has provided documentation of treatment at this clinic.

8
7
Age
35 - 37
Treated
2017 - 2019
Success with this Doc
No
Treatment
4 Fertility Medications
Diagnosis
Endometriosis, PCOS
8
7
Dr Loy was very attentive, caring, took time to answer any of our wuestions, but candid about our situation. ... I have PCOS and stage 4 Endometriosis, so its a double whammy. Originally, they [Center for Repro Med Orlando] stated that I should go straight to IVF, but would be willing for me to try stimulation medication with times intercourse. I took a course of letrozole followed by a trigger shot ovidrel. This was not sucessful due to the PCOS.
After my second cucle, I was coming more consistently and could get 7:30 am appointments easier, because I was established. Their [Center for Repro Med Orlando] billing is not always the best. They over harge me and I had a $175 credit. You have to follow how they bill you and your insurance closely. Overall they are good, but not great. ... The wait time is always rediculous, and it is difficult to get an early appoint, which is important to me because I work full time.
Age
35 - 37
Treated
2017 - 2019
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Business Executive
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 Fertility Medications
Diagnosis
Endometriosis, PCOS
8
7
How was your experience with Randall Loy at Center for Reproductive Medicine Orlando?
He is very knowledgeable, kind, good bedside manner, and very patient with numerous questions. We built a report from the begining. He made me feel comfortable by explaining things thoroughly. He also knew my obgyn, and had the same diagnosis as him, which made me feel very comfortable. He was also one of the founding physicians at CRM. I did only see him 3 times during my course of treatment. All my other appointments I saw the lab tech ir ultrasound tech. The last appointment was to discuss changing my treatment plan because of the 4 failed cycles.This was upsetting to us, but not Dr Loys fault.
What's one piece of advice would you give a prospective patient of Randall Loy at Center for Reproductive Medicine Orlando?
Prior to being seen I highly recomend that you compile a list of questions. Make sure he has all of your medical records and you know all of your diagnosis.
During treatment, were you treated like a number or a human with Randall Loy at Center for Reproductive Medicine Orlando?
Dr Loy was very attentive, caring, took time to answer any of our wuestions, but candid about our situation. I was always able to contact Dr Loys nurse if I had any issues or questions and get an immediate response. One time I needed to be seen and they got me in right away. Overall you have to advocate for yourself regarding the biling, not related to the Doctor.
Describe the protocols Randall Loy used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
I have PCOS and stage 4 Endometriosis, so its a double whammy. Originally, they stated that I should go straight to IVF, but would be willing for me to try stimulation medication with times intercourse. I took a course of letrozole followed by a trigger shot ovidrel. This was not sucessful due to the PCOS. Staying helathy with diet and exercise, and reducing stress is key.
Describe your experience with your nurse at Center for Reproductive Medicine Orlando. (Assigned nurse: Dr Loys Nurse, can not remeber her name. )
She was always very understaning, especially when I was upset due to a mix up from a different staff memeber regarding my trigger shot. She always called me back same day, and got answers to all of my questions.
Describe your experience with Center for Reproductive Medicine Orlando.
They do have several locations, which helps for ease of access. My clinic is 5 mins or less from my home which was good. The wait time is always rediculous, and it is difficult to get an early appoint, which is important to me because I work full time. One time I showed up and they were not even open, and another time the power was out. After my second cucle, I was coming more consistently and could get 7:30 am appointments easier, because I was established. Their billing is not always the best. They over harge me and I had a $175 credit. You have to follow how they bill you and your insurance closely. Overall they are good, but not great.
Describe the costs associated with your care under Randall Loy at Center for Reproductive Medicine Orlando.
My insurance company covered a lot, so my out of poocket expense was about $200 per cycle. I have United Healthcare.
What specific things went wrong at Center for Reproductive Medicine Orlando?
  • Failed to convey critical information
8
Doctor
Randall Loy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask a Question

Ask this reviewer a question about their experience with Randall Loy at Center for Reproductive Medicine Orlando.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
37 - 39
Treated
2017 - 2019
Success with this Doc
?
Treatment
4 IUI, 3 IVF, Egg Freezing, Embryo Freezing
Diagnosis
Diminished Ovarian Reserve, Unexplained
10
10
Dr.Rigall has always been invested and engaged in our treatment. He was honest with his expectations from day 1. When the numerous IUIs were unsuccessful, he was direct about our next steps should be moving into IVF. He always is there if we need anything whether for simple questions, or advice.... After each retrieval before we started another round we talked with Dr.Rigall and he went into depth about the protocol and the choice. He was happy to answer any of my questions, and hear my concerns.
The clinic [CRM Orlando] is immaculate. When I first started seeing Dr.Rigall they were in an older building and in the process of moving to a new building and location. I can see why they wanted to update, this facility is fantastic. The doctors offices are upstairs and the surgery center is downstairs. It is a one stop shop for all your needs. Hey babe always communicated every aspect of my treatment such as appointments, billing, and have been great with communication. As a new patient going there, everyone is very friendly and has become a part of my extended family.
Age
37 - 39
Treated
2017 - 2019
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, 3 IVF, Egg Freezing, Embryo Freezing
Diagnosis
Diminished Ovarian Reserve, Unexplained
10
10
How was your experience with Frank Riggall at Center for Reproductive Medicine Orlando?
Dr. Rigall came highly recommended from my OB. His experience shows in everything he does. There are two examples that come to mind. We were in our second IUI cycle, and the ultrasound tech could not find any follicles on any ovary. We saw the tech twice for an ultrasound check, back to back days. Their protocol is that your doctor will do your next scan before canceling a cycle. Dr. Rigall performed this third scan, and he found a large follicle right away. He was very compassionate and apologetic that I had to go through that rollercoaster of emotions. He then explained the issues that may have prevented the tech from seeing anything on her scans. That then was communicated to the techs for future scans and put in my file. I also learned so much, I never knew that my left ovary hides and can be difficult to see regularly. It was helpful for everyone involved. The second example is after leaving the doctor getting ready for my first IUI, I went to drop off medication at the pharmacy. The pharmacist saw Frank Rigall on the prescription and talked to me and told me that him and his wife saw him over twenty years ago. He went on for close to five minutes of how wonderful he is, and how he cared so much about them and they wouldn’t have their family without him.
What's one piece of advice would you give a prospective patient of Frank Riggall at Center for Reproductive Medicine Orlando?
This journey can be very emotional, and challenging at times. Trust in Dr.Rigall, he is here for you and wants you to succeed. Ask questions that you have, he will be happy to answer them. Don’t be afraid to question him, he wants to make the best treatment plan for you, and make you feel comfortable during the entire process. It is hard trusting someone with so much of your heart since this is ultimately how you will become a parent, but do trust him and embrace the process. Make it your own personal journey.
During treatment, were you treated like a number or a human with Frank Riggall at Center for Reproductive Medicine Orlando?
Dr.Rigall has always been invested and engaged in our treatment. He was honest with his expectations from day 1. When the numerous IUIs were unsuccessful, he was direct about our next steps should be moving into IVF. He always is there if we need anything whether for simple questions, or advice.
Describe the protocols Frank Riggall used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
During my treatments we started out with IUIs. I’ve been diagnosed with unexplained infertility so we wanted to start out with an assisted and medicated cycle. All of the IUIs were the same protocol of clomid for 5 days and then a trigger shot. This was timed with scanning and determining follicle sizes. My first IVF cycle was antoginst. This cycle was almost cancelled at my treatment day 5 scan, but we stayed in at and on our treatment day 7 scan everything looked very positive. This ivf round resulted in 4 eggs retrieved. 2 were mature and fertilized. Only 1 made it to biopsy and freeze, and this embryo cane back abnormal from pgs testing. When we determined that we were going to do another cycle, I questioned the protocol that we were using. Dr.Rigall already planned on changing the protocol. The second round we fidna Lupron flare protocol. We had great results this round from start to finish. We had 7 eggs retrieved, 4 were mature and fertilized. 2 made it to biopsy and freeze. This protocol has gotten us out one and only pgs tested normal embryo that is waiting for us now. Our third ivf round was also the same protocol, the lupron flare. We didn’t have as much success this round, but still worth every minute. We had 4 eggs retrieved with only one being mature, fertilized, biopsied and frozen. Unfortunately it came back with abnormal pgs test results. After each retrieval before we started another round we talked with Dr.Rigall and he went into depth about the protocol and the choice. He was happy to answer any of my questions, and hear my concerns.
Describe your experience with your nurse at Center for Reproductive Medicine Orlando. (Assigned nurse: Laurie (I actually don’t know her last name) )
Dr.Rigall had two nurses, Laurie and Courtney. I primarily interacted and communication with Laurie. I don’t have enough amazing things to say about Laurie. She was compassionate, always there, and so warm. Any question that I had, I knew I could email her on the patient portal and I would hear back very soon. Same goes for ensuring that I was clear on my protocol, timeline, appointments. Her and Dr.Rigall were a great team, I feel very fortunate.
Describe your experience with Center for Reproductive Medicine Orlando.
The clinic is immaculate. When I first started seeing Dr.Rigall they were in an older building and in the process of moving to a new building and location. I can see why they wanted to update, this facility is fantastic. The doctors offices are upstairs and the surgery center is downstairs. It is a one stop shop for all your needs. Hey babe always communicated every aspect of my treatment such as appointments, billing, and have been great with communication. As a new patient going there, everyone is very friendly and has become a part of my extended family.
Describe your experience with your monitoring appointments at Center for Reproductive Medicine Orlando.
Since I am working full time during all of my treatments I was a little worried about all of the monitoring appointments that I would need. However, they worked with me and my work schedule. I worked 5am-4pm so I would always ask for the masters possible appointment that I could get but still be able to get results when needed. They would always schedule me for a 2:30 appointment so then I would only miss the last 2 hours of my work day. They were very easy to work with, and I never had an issue.
Describe the costs associated with your care under Frank Riggall at Center for Reproductive Medicine Orlando.
The costs seemed average as to compared to friends that were going through treatments in another state. Dr. Rigall has his own financial/billing consultant so during each step of the way I have only been communicating with one person which has been amazing. The IUIs were very reasonable. IVF is a costly treatment, but affordable with insurance. To date we have paid close to $10,000 out of pocket for clinic treatments just for ivf. This doesn’t include surgery facility fees, or medication fertility injectables are very expensive. To date we have paid close to $8,000 on medicine. We just ordered the medication that goes along with our transfer protocol as well. Moving forward though, we will have no insurance coverage. My fertility coverage is capped at $11,000. We have reached that max so everything moving forward will be out of pocket which is a little daunting, but the clinic has been wonderful working with us for making payments.
Describe Frank Riggall's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.
We haven’t done the transfer yet, we are actually in a holding pattern waiting on endometrial biopsy results before we start our transfer protocol. We only have one embryo so this question is a moot point for us. However, in our initial consultation Dr.Rigall did state that he would only transfer one embryo at a time. I didn’t question this because I was on board with one at a time as well. We are having complications getting pregnant, so I wanted to set our future child and myself up for success during a pregnancy.
10
Doctor
Frank Riggall
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Frank Riggall at Center for Reproductive Medicine Orlando.

Verified

This patient has provided documentation of treatment at this clinic.

8
8
Age
35
Treated
2019
Success with this Doc
?
Treatment
Fertility Medications
Diagnosis
Endometriosis, Male Factor
8
8
My husband is taking antibiotics to check to see if it will change his numbers. Dr Loy first wanted to make sure he has all the results he needs. He advised that we might not get presaging naturally but he will give us options to consider.... He took enough time to explain everything to us. He ordered few tests and we received follow ups call. He did not rush us, wasn't short and tried to explain everything with details. As soon as he walked to the room he started with personal questions and it felt like he tried to know us before anything else
It's very hard to get a hold of them [nurses at Center for Reprodudctive Med Orlando] by phone! They called me to let me know my genetic results came back positive and my husband has to get tested! After my husband got tested in the morning, I spoke with a genetic counselor as they advised and she told me there was no reason for my husband to be tested and she wasn't sure why they requested that! I tried to call them to cancel the test which would cost us 200$ but no one returned my call!
Age
35
Treated
2019
Success with this Doc
?
Race
Middle Eastern
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
Fertility Medications
Diagnosis
Endometriosis, Male Factor
8
8
How was your experience with Randall Loy at Center for Reproductive Medicine Orlando?
He took enough time to explain everything to us. He ordered few tests and we received follow ups call. He did not rush us, wasn't short and tried to explain everything with details. As soon as he walked to the room he started with personal questions and it felt like he tried to know us before anything else
What's one piece of advice would you give a prospective patient of Randall Loy at Center for Reproductive Medicine Orlando?
Don't afraid to ask questions
During treatment, were you treated like a number or a human with Randall Loy at Center for Reproductive Medicine Orlando?
He was very kind and personable! He explained every thing with details, he even draw stuff for us to understand everything better
Describe the protocols Randall Loy used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
We haven't started any treatment yet! My husband is taking antibiotics to check to see if it will change his numbers. Dr Loy first wanted to make sure he has all the results he needs. He advised that we might not get presaging naturally but he will give us options to consider.
Describe your experience with the nursing staff.
The person took my blood was very nice and I had a great conversation with her besides that other staff felt like rushing you to get things done! It's very hard to get a hold of them by phone! They called me to let me know my genetic results came back positive and my husband has to get tested! After my husband got tested in the morning, I spoke with a genetic counselor as they advised and she told me there was no reason for my husband to be tested and she wasn't sure why they requested that! I tried to call them to cancel the test which would cost us 200$ but no one returned my call! I even went there and waited in waiting room for about 30 min and no nurse showed up to meet me!
Describe your experience with Center for Reproductive Medicine Orlando.
It's clean and organized. However I feel they try to push you to use their facility for every test or even surgery. 1 day before my HSG I received a call and they requested $500 deposit, I never told about that, after I said I need to reschedule they asked to transfer me to accounting department to make a payment plan which I refused and told them I need to call my insurance. The next day I showed up for my HSG test and they never asked for deposit! I feel if you chose to go to that clinic you just need to double check about payments or test to avoid unnecessary charges
Describe the costs associated with your care under Randall Loy at Center for Reproductive Medicine Orlando.
Seems most of the tests are not covered by my insurance, which is not their fault however it seems if testing done in this facility the price is much higher
What specific things went wrong at Center for Reproductive Medicine Orlando?
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
8
Doctor
Randall Loy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask a Question

Ask this reviewer a question about their experience with Randall Loy at Center for Reproductive Medicine Orlando.

Verified

This patient has provided documentation of treatment at this clinic.

10
N/A
Age
28 - 29
Treated
2018 - 2019
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF
Diagnosis
Unexplained
10
N/A
If you need a highly emotionally available doctor, she isn't for you. If you want a highly efficient and practical doctor, she's great. ... I thoroughly appreciate my treatment experience with Dr. Jaffe. ... I highly appreciated her swift approach to treatment that was entirely medical based, and the fact that she considered my requests and recognized my ability to research aspects of my treatment on my own.
Quick responses. They [CRM Orlando] use a voicemail system, so you will always leave a voicemail. They are quick to respond, though. I used the online portal quite a bit (easier for me than calling) and they usually got back to me the same day. ... She recommended eSET for me (under 35) but was open to transferring two upon my request (we talked about the option).
Age
28 - 29
Treated
2018 - 2019
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 1 IVF
Diagnosis
Unexplained
10
N/A
How was your experience with Sharon Jaffe at Center for Reproductive Medicine Orlando?
I thoroughly appreciate my treatment experience with Dr. Jaffe. If I could go back I would have seen her sooner and would choose her 10 times over. When it comes to treatment, she is highly qualified. If you're looking for a therapist, see a therapist. Dr. Jaffe isn't there to consult your emotional concerns with infertility, she is there to address the medical side. I highly appreciated her swift approach to treatment that was entirely medical based, and the fact that she considered my requests and recognized my ability to research aspects of my treatment on my own.
What's one piece of advice would you give a prospective patient of Sharon Jaffe at Center for Reproductive Medicine Orlando?
If you need a highly emotionally available doctor, she isn't for you. If you want a highly efficient and practical doctor, she's great. See her.
During treatment, were you treated like a number or a human with Sharon Jaffe at Center for Reproductive Medicine Orlando?
Dr. Jaffe is very to the point and bases her medical decisions on present evidence. She does not oversell your chances of success. She moves quickly, and is open to patient requests and input when discussing treatment options. I don't like overly positive doctors (it always seemed false when dealing with infertility) so her realist and scientific approach was perfect and I felt respected as a patient as a result.
Describe the protocols Sharon Jaffe used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
For IUI cycles, it was letrozole + ovidrel trigger (failed cycles). For IVF retrieval, I think it was agonist. GonalF, Cetrotide, and Lupron trigger. I was highly responsive and we froze 13 embryos (freeze all cycle). For frozen transfers, I took daily estrogen, then progesterone in oil injections. First frozen transfer failed. Second was a success.
Describe your experience with your nurse at Center for Reproductive Medicine Orlando. (Assigned nurse: Amber)
Quick responses. They use a voicemail system, so you will always leave a voicemail. They are quick to respond, though. I used the online portal quite a bit (easier for me than calling) and they usually got back to me the same day.
Describe Sharon Jaffe's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.
She recommended eSET for me (under 35) but was open to transferring two upon my request (we talked about the option). Had I wanted it, she would have done two, but considering my chance of success she felt the risk of multiples was too high (and I elected for one).
10
Doctor
Sharon Jaffe
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
Nursing
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8
8
Age
41 - 42
Treated
2017 - 2018
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Uterine Fibroids
8
8
Dr. Loy is a great doctor. He is extremely knowledgeable. He explains everything very clearly, with a picture to help his verbal explanation. ... Following the testing of my hormone levels, I was diagnosed with hyperprolactemia. ... Also, he doesn’t push unnecessary treatments. However, I did not see Dr. Loy at every visit. In fact, his PA performed my first and only IUI. I do wish I could see Dr. Loy more often.
This clinic [CRM - Orlando] is great. It’s a newer facility that includes a surgery center. Everything can be done right there at the facility, which is incredibly convenient. My only complaint is that it’s always cold in there. ... The only issue I had was that I was not called with results one time. The results were the genetic testing from my missed miscarriage of twins. However, when I called for the results, I was promptly given my results. ...
Age
41 - 42
Treated
2017 - 2018
Success with this Doc
?
Race
Black or African-American, Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Uterine Fibroids
8
8
How was your experience with Randall Loy at Center for Reproductive Medicine Orlando?
Dr. Loy is a great doctor. He is extremely knowledgeable. He explains everything very clearly, with a picture to help his verbal explanation. Also, he doesn’t push unnecessary treatments. However, I did not see Dr. Loy at every visit. In fact, his PA performed my first and only IUI. I do wish I could see Dr. Loy more often.
What's one piece of advice would you give a prospective patient of Randall Loy at Center for Reproductive Medicine Orlando?
Definitely ask many questions. He is very knowledgeable and willing to answer all questions.
During treatment, were you treated like a number or a human with Randall Loy at Center for Reproductive Medicine Orlando?
Dr. Loy and the staff at CRM always referred to me by my first name. That always asked me how I was doing. Also, they always engaged me in conversation. Further, the staff greeted me by name upon me entering the office.
Describe the protocols Randall Loy used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
Following the testing of my hormone levels, I was diagnosed with hyperprolactemia. I was placed on Bromocriptin. Once that hormone leveled out, I was set for IUI #1. I took Letrozol 2.5 mg, twice a day, cycle day 3-7. Then, on cycle day 12, I injected the trigger shot, Ovidrel. Finally, on cycle day 14, I had the IUI done. One week after IUI, I had my estrogen and progesterone checked. Both normal. Two weeks after IUI, a home pregnancy test was positive. Ultrasounds at 6.5 weeks and 8.5 weeks. As 8.5 weeks, my twins had passed. Missed miscarriage. I had the fetuses tested. Trisomy 22.
Describe your experience with the nursing staff.
The nursing staff was amazing. They were very knowledgeable and extremely helpful. They were my point of contact whenever I called. They always returned my phone call, same day, when I called. They never rushed me. They answered all of my questions. They engaged me in conversation and made me feel comfortable.
Describe your experience with Center for Reproductive Medicine Orlando.
This clinic is great. It’s a newer facility that includes a surgery center. Everything can be done right there at the facility, which is incredibly convenient. My only complaint is that it’s always cold in there.
Describe the costs associated with your care under Randall Loy at Center for Reproductive Medicine Orlando.
I don’t know. I’m a veteran. The VA is currently paying for my IUI procedures (up to 6 IUIs). Unfortunately, the VA will not pay for IVF.
Describe Randall Loy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.
N/A
What specific things went wrong at Center for Reproductive Medicine Orlando?
  • Failed to call with results
8
Doctor
Randall Loy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

7
7
Age
31 - 33
Treated
2016 - 2018
Success with this Doc
?
Treatment
1 IUI, 3 IVF
Diagnosis
Male Factor, PCOS
7
7
Dr. Loy is a very experienced and well equip man in what he does. He knows all the up to date studies and other important statistics to help understanding. When you do consult with him he will take the time to explain things to you. He is well mannered. He is not very emotional/relational. He is more to the point. If you need someone who is very empathetic and readily available he may not be the one.
Their practice [CRM] is very large and successful but they focus more on their numbers and success rates than the patient specifically themselves. ... Besides one of the nurses, I had to keep on top of all of the information myself or things would be forgotten that we’re importsnt details. ... I believe it was about $2,500-3000 for each frozen transfer. I believe it was around10-15k for egg retrieval with everything.
Age
31 - 33
Treated
2016 - 2018
Success with this Doc
?
Race
Other
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
1 IUI, 3 IVF
Diagnosis
Male Factor, PCOS
7
7
How was your experience with Randall Loy at Center for Reproductive Medicine Orlando?
Dr. Loy is a very experienced and well equip man in what he does. He knows all the up to date studies and other important statistics to help understanding. When you do consult with him he will take the time to explain things to you. He is well mannered. He is not very emotional/relational. He is more to the point. If you need someone who is very empathetic and readily available he may not be the one. Their practice is very large and successful but they focus more on their numbers and success rates than the patient specifically themselves.
What's one piece of advice would you give a prospective patient of Randall Loy at Center for Reproductive Medicine Orlando?
Know going in that they are very effective, experienced, and successful at what they do, but they are not always on top of everything and you can feel like a Number many times. You also may not have your own doctor for the procedures depending on who is working that day.
During treatment, were you treated like a number or a human with Randall Loy at Center for Reproductive Medicine Orlando?
Besides one of the nurses, I had to keep on top of all of the information myself or things would be forgotten that we’re importsnt details. They are good at what they do, but it is obvious it is a business/job to most of them.
Describe the protocols Randall Loy used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
For two of the prosecutes we did the very structured and co trolled injectibles as the protocol. The third treatment we used a pill form medicine to naturally create the eggs with the body doing its own thing which I preferred!
Describe your experience with your nurse at Center for Reproductive Medicine Orlando. (Assigned nurse: Kathy)
The primary nurse I worked with was so great! But the reason that I was placed with only working with her was because the rest of the nursing staff couldn’t seem to get it together. We had many things delayed and cause more frustration because of the rest.
Describe your experience with Center for Reproductive Medicine Orlando.
They had strengths in efficiency, knowledge, procedures, facilities, and success. Their facilities are brand new and the doctors all seem to be good at what they do. They are skilled. They have weaknesses in not being relational, compassionate, organized, and many times lacked at good communication. You do feel like a number bringing money in rather than a patient to care for.
Describe the costs associated with your care under Randall Loy at Center for Reproductive Medicine Orlando.
I believe it was about $2,500-3000 for each frozen transfer. I believe it was around10-15k for egg retrieval with everything. Do not fully remember off hand.
Describe Randall Loy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.
I was thankful for only putting one embryo with tragedy from my future that came with multiples. I also appreciated doing only frozen verses fresh to give my body a break.
What specific things went wrong at Center for Reproductive Medicine Orlando?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Provided conflicting information
  • Failed to convey critical information
7
Doctor
Randall Loy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF, Surrogacy
Diagnosis
10
10
I highly recommend Dr. Jaffe. I had a horrible experience 3 years ago when I first visited a specialist on south Florida. My husband and I were misdiagnosed and told we would never be able to have kids. Thanks to Dr. Jaffe our very first IVF cycle was successful. From first visit, I felt at ease...I had 1 retreival resulting in 26 eggs retrieved...Our first transfer was successful.
The facility [Center for Reproductive Medicine Orlando] is too notch and brand new. All the equipment is the latest and greatest. Everything is also done in house so you don't have to visit multiple facilities depending on who you see or what services you are having performed... I saw the same nursing staff during my 1.5 years of visiting the practice. I always felt welcome and never rushed. They were all very knowledge and I felt like my treatment plan was tailored to my situation.
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
Yes
Race
Other, Prefer not to answer
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI, 1 IVF, Surrogacy
Diagnosis
10
10
How was your experience with Sharon Jaffe at Center for Reproductive Medicine Orlando?
I highly recommend Dr. Jaffe. I had a horrible experience 3 years ago when I first visited a specialist on south Florida. My husband and I were misdiagnosed and told we would never be able to have kids. Thanks to Dr. Jaffe our very first IVF cycle was successful. From first visit, I felt at ease. The facility is great. Everything is done on site. The nursing staff is wonderful too. Everyone is extremely knowledable, prompt when returning messages and pleasant to deal with. I'm extremely grateful to have found CRM and Dr. Jaffe.
During treatment, were you treated like a number or a human with Sharon Jaffe at Center for Reproductive Medicine Orlando?
I would highly recommend CRM and Dr. Jaffe. I saw the same nursing staff during my 1.5 years of visiting the practice. I always felt welcome and never rushed. They were all very knowledge and I felt like my treatment plan was tailored to my situation.
Describe the protocols Sharon Jaffe used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
For my egg retreival we used Gonal F, Lupron and Centrotide. I had 1 retreival resulting in 26 eggs retrieved. For my transfer I started Lurpon and Estrace prior to transfer (not at the exact same time) and PIO injections prior to transfer. Our first transfer was successful.
Describe your experience with the nursing staff.
The nursing staff is wonderful. I dealt with Amber and Judy throughout my entire treatment. They were knowledgeable and I never felt like I was "asking too many questions" or felt rushed.
Describe your experience with Center for Reproductive Medicine Orlando.
The facility is too notch and brand new. All the equipment is the latest and greatest. Everything is also done in house so you don't have to visit multiple facilities depending on who you see or what services you are having performed.
Describe the costs associated with your care under Sharon Jaffe at Center for Reproductive Medicine Orlando.
I was extremely lucky and have insurance coverage so my cost were reasonable.
Describe Sharon Jaffe's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.
They only wanted to transfer 1 embryo (which I was fine with) as risk factors increase with multiples.
10
Doctor
Sharon Jaffe
Communication
Compassion
Frequency seen during appointments
10
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
31 - 32
Treated
2017 - 2018
Success with this Doc
No
Treatment
2 IUI
Diagnosis
Other
10
10
She’s [Dr. Sharon Jaffe] never in a rush and always make sure she has done her best to help us understand our delicate situation. She does her best to make us feel comfortable. It’s not all serious, she will joke with us and talk about other things to lighten the mood. We love and appreciate that so much. My partner can get nervous and I can be very anxious, her joking with us helps calm our nerves.
The nursing staff [at CRM] is amazing! They are there for you anytime. If I had any questions, I would call and leave a message and they would call me back the same day. They are caring and compassionate people. They always make u comfortable and just go the extra mile to make us as comfortable as we can be in a difficult situation. They always make sure our questions are answered.
Age
31 - 32
Treated
2017 - 2018
Success with this Doc
No
Race
South Asian
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Other
10
10
How was your experience with Sharon Jaffe at Center for Reproductive Medicine Orlando?
Dr. Jaffe is an amazing doctor! I would highly recommend her to anyone I know and don’t know. My partner even recommends her to people as well. She is every kind and warm. She is very through in her explanations and never makes us feel stupid for asking a question. She’s never in a rush and always make sure she has done her best to help us understand our delicate situation. She does her best to make us feel comfortable. It’s not all serious, she will joke with us and talk about other things to lighten the mood. We love and appreciate that so much. My partner can get nervous and I can be very anxious, her joking with us helps calm our nerves. We definitely apperciate her in so many ways. She always has our best interest at heart. She recommends different plans that will work for us and whats will be in our best interest financially. We always feel calm and at ease after we leave an appointment with her. We would hands down recommend her to anyone we know. She truly has the best bedside manner of any doctor I’ve seen.
What's one piece of advice would you give a prospective patient of Sharon Jaffe at Center for Reproductive Medicine Orlando?
Relax and be calm. Dr. Jaffe will take care of your needs and listen you.
During treatment, were you treated like a number or a human with Sharon Jaffe at Center for Reproductive Medicine Orlando?
Every time my partner and I went to an appointment we were always greeted very warmly. They always know who we are and are very polite. The office staff always treat you like you are their only patient. Everyone treats you with respect and they are very understanding of our delicate situation.
Describe the protocols Sharon Jaffe used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
I started with an ultrasound on day 3 of my cycle. Then I started with taking letrozol 20mg twice a day, day 3-7 of my cycle. On day 10 I would go back for another ultrasound to look at the size of the follicles. Depending on the size I would return on the day in which they told me to for a follicle size of 18-20mm. Then they would tell me when to give myself the 10,000 units of HCG. They would then explain to me when to have relations. Then 2 weeks later they would have me come in for a blood pregnancy test to see if I was pregnant. After 3 cycles of this treatment we went on to IUI. We did 2 cycles of IUI everything being the same as the treatment before expect when I gave myself the 10,000 units of HCG we have to be in the office 36hrs later to give a semen sample and have them to place that sample higher in my uterus. They had me return in 12 days to see if I was pregnant.
Describe your experience with your nurse at Center for Reproductive Medicine Orlando. (Assigned nurse: Judy Nurse Practitioner )
The nursing staff is amazing! They are there for you anytime. If I had any questions, I would call and leave a message and they would call me back the same day. They are caring and compassionate people. They always make u comfortable and just go the extra mile to make us as comfortable as we can be in a difficult situation. They always make sure our questions are answered.
Describe your experience with Center for Reproductive Medicine Orlando.
Strengths are they are very kind and caring. Their facility is very clean and brand new. I honestly don’t have any weaknesses. They have always had our best internet and never had any problems with them.
Describe the costs associated with your care under Sharon Jaffe at Center for Reproductive Medicine Orlando.
It varies every month
10
Doctor
Sharon Jaffe
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
37 - 38
Treated
2017 - 2018
Success with this Doc
?
Treatment
1 Fertility Medications
Diagnosis
Other
10
10
Dr. Patel answered all of questions whenever I had any. When my first cycle of timed intercourse with letrozole and ovidrel injection didn't work, she moved me on to IUI. Her warmth and personality in our meetings have made me feel comfortable. And her confidence that I would get pregnant has made me hopeful!... She patiently sat and answered all of my questions (one was even a little weird and she looked up the info right there!) She never made feel rushed or bad for having so many questions.
The clinic [Center for Reproductive Med Orlando] is a popular one in my city which gives me confidence. I have had several friends use this clinic with successful pregnancies. The only downfall is that if there is a certain doctor you want to see at the clinic, there may be a long wait until the first appointment.... The nursing staff is always friendly and welcoming. They are always helpful and respond to my questions.... I was supposed to start taking the suppository tonight and then twice a day going forward.
Age
37 - 38
Treated
2017 - 2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Fertility Medications
Diagnosis
Other
10
10
How was your experience with Sejal Patel at Center for Reproductive Medicine Orlando?
Dr. Patel answered all of questions whenever I had any. When my first cycle of timed intercourse with letrozole and ovidrel injection didn't work, she moved me on to IUI. Her warmth and personality in our meetings have made me feel comfortable. And her confidence that I would get pregnant has made me hopeful!
What's one piece of advice would you give a prospective patient of Sejal Patel at Center for Reproductive Medicine Orlando?
Dr. Patel is popular so book your first appointment as soon as you know you need it because it may take a while to get in to see her at first.
During treatment, were you treated like a number or a human with Sejal Patel at Center for Reproductive Medicine Orlando?
I went in to my first visit with a ton of questions. She patiently sat and answered all of my questions (one was even a little weird and she looked up the info right there!) She never made feel rushed or bad for having so many questions.
Describe the protocols Sejal Patel used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
I had one Timed Intercourse cycle. I went in for monitoring on cd 3, took 2.5 mg Letrozole from cd 3-7 then went back for monitoring at cd11. My numbers were where they needed to be so I did a trigger shot of Ovidrel that night with intercourse that night and the next two nights. I also used Prometrium during my luteal phase. Sadly, I did not get pregnant. I had to wait to be on my husband's insurance so we are now in the middle of our first IUI cycle. Again, I went in for monitoring on cd 3 and took 2.5 mg of Letrozole from cd 3-7. I went in for monitoring on cd 11 but my numbers were not where they needed to be. I went in again on cd 13 and they were still not high enough and my lining was thin so she put me on estrace and I will go back for another ultrasound and bloodwork on cd 15.
Describe your experience with your nurse at Center for Reproductive Medicine Orlando. (Assigned nurse: Heather )
The nursing staff is always friendly and welcoming. They are always helpful and respond to my questions.
Describe your experience with Center for Reproductive Medicine Orlando.
The clinic is a popular one in my city which gives me confidence. I have had several friends use this clinic with successful pregnancies. The only downfall is that if there is a certain doctor you want to see at the clinic, there may be a long wait until the first appointment.
What specific things went wrong at Center for Reproductive Medicine Orlando?
  • Failed to call in prescriptions to pharmacy
10
Doctor
Sejal Patel
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Center for Reproductive Medicine Orlando
Celebration
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

8
9
Age
36 - 38
Treated
2016 - 2018
Success with this Doc
No
Treatment
2 IUI
Diagnosis
Endometriosis
8
9
I had done my research on my endometriosis and what our treatment options may be before meeting with Dr. Patel. When I had my first meeting, she was very warm and caring and explained the different types of infertility treatments available but she jumped straight to IVF being our only way of getting pregnant. Once I explained that we were not quite to that point she tailored a plan to my needs.
I love that CRM has multiple locations and the ease of making appointments. I have had appointments/lab draws/IUI's/consults in each of their offices. The Celebration office can run a little behind schedule and the secretary can be a bit rude and abrupt. The Orlando office just moved to a new location and they have everything streamlined! I arrived early for my appointment and they were able to see me 20 minutes before my scheduled time. My only real complaint would be with financing.
Age
36 - 38
Treated
2016 - 2018
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Endometriosis
8
9
How was your experience with Sejal Patel at Center for Reproductive Medicine Orlando?
The 2 times I have actually SEEN Dr. Patel she has always been warm and caring and answered all of my questions. I only saw her for my initial infertility consultation and then my second consult after surgery to start IUI's.
During treatment, were you treated like a number or a human with Sejal Patel at Center for Reproductive Medicine Orlando?
I had done my research on my endometriosis and what our treatment options may be before meeting with Dr. Patel. When I had my first meeting, she was very warm and caring and explained the different types of infertility treatments available but she jumped straight to IVF being our only way of getting pregnant. Once I explained that we were not quite to that point she tailored a plan to my needs.
Describe the protocols Sejal Patel used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
First we did labs and an ultrasound to get a good baseline. Then we moved on to IUI. Baseline scan CD1-3, letrozole 5 mg CD 3-7, follicle scan CD11 and trigger to follow. IUI 36 hours after trigger. Progesterone level draw CD 21 (mine was on the lower end so I started suppositories CD21 until 28). Take home pregnancy test 14 days after IUI.
Describe your experience with the nursing staff.
Every nurse that I have come in contact with in the office and over the phone have always been WONDERFUL. I am a night shift nurse and sometimes I need my appointments first thing in the morning after work/between shifts and they are always super accommodating.
Describe your experience with Center for Reproductive Medicine Orlando.
I love that CRM has multiple locations and the ease of making appointments. I have had appointments/lab draws/IUI's/consults in each of their offices. The Celebration office can run a little behind schedule and the secretary can be a bit rude and abrupt. The Orlando office just moved to a new location and they have everything streamlined! I arrived early for my appointment and they were able to see me 20 minutes before my scheduled time. My only real complaint would be with financing. My husband and I took a loan out that way paid directly to CRM, yet we continued to receive bills for procedures. Once I contacted the finance manager, the situation was taken care.
Describe the costs associated with your care under Sejal Patel at Center for Reproductive Medicine Orlando.
Insemination and washing $450
8
Doctor
Sejal Patel
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Center for Reproductive Medicine Orlando
Celebration
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
29 - 33
Treated
2014 - 2018
Success with this Doc
Yes
Treatment
1 IUI
Diagnosis
Recurrent Pregnancy Loss, Endometriosis, Uterine Fibroids, Unexplained
10
10
Dr. Loy is an amazing person and professional...He has been working with us and through difficult situations as we discover the best way forward to becoming pregnant and having children....Dr. Loy is great at explaining every process, we love that he takes the time to talk to us and we definitely love his drawings (LOL). He is very passionate and caring towards our situation and dedicated to helping us have children. We have not had any bad experiences in the 3 years plus we have been working together.
The clinic [CRM] is very accessible...We always feel welcome and it is great that we get to do everything there...we don't have to run all over the place...The staff is super friendly and welcoming. They are very involved and helpful when it comes to information, procedures, walking us through as we do testing...even when it is something as simple as drawing blood for tests, we feel like we are home with family.
Age
29 - 33
Treated
2014 - 2018
Success with this Doc
Yes
Race
Latino
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Recurrent Pregnancy Loss, Endometriosis, Uterine Fibroids, Unexplained
10
10
How was your experience with Randall Loy at Center for Reproductive Medicine Orlando?
Dr. Loy is great at explaining every process, we love that he takes the time to talk to us and we definitely love his drawings (LOL). He is very passionate and caring towards our situation and dedicated to helping us have children. We have not had any bad experiences in the 3 years plus we have been working together.
What's one piece of advice would you give a prospective patient of Randall Loy at Center for Reproductive Medicine Orlando?
Come with an open heart and mind...ask questions, as many as you want and need...they are very communicative and the staff is super friendly. Do not lose faith and hope...take one step at a time.
During treatment, were you treated like a number or a human with Randall Loy at Center for Reproductive Medicine Orlando?
Dr. Loy is an amazing person and professional, we feel like we are part of the family at Center for Reproductive Medicine. He has been working with us and through difficult situations as we discover the best way forward to becoming pregnant and having children. He is a huge blessing in our lives, we truly love him and do not want to do anything related to infertility treatments if it's not with him as our doctor and guidance.
Describe the protocols Randall Loy used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
When we first started with Dr. Loy and CRM, we had been through a miscarriage and about 5-6 years of infertility. They first started with diagnosis (tests, etc...) and found endometriosis and fibroids in my uterus. Before attempting to do any treatments, we first addressed the issues before us and did surgery to remove both. After the surgery then we attempted on our own while we prepared our bodies for IUI. Our IUI was unsuccessful and while we prepared ourselves financially for another round or for IVF, we actually became pregnant on our own. Unfortunately, we lost that pregnancy as well, reason why we are back to Dr. Loy and CRM to do further testing and prepare for possible IVF this year...for which we are also preparing for financially as it is something that is not within our reach as easily.
Describe your experience with the nursing staff.
The staff is super friendly and welcoming. They are very involved and helpful when it comes to information, procedures, walking us through as we do testing...even when it is something as simple as drawing blood for tests, we feel like we are home with family.
Describe your experience with Center for Reproductive Medicine Orlando.
The clinic is very accessible, they actually moved to a new building in Winter Park. They also have another location in Celebration, we have not been to that one though. We always feel welcome and it is great that we get to do everything there...we don't have to run all over the place.
Describe the costs associated with your care under Randall Loy at Center for Reproductive Medicine Orlando.
My first time around my insurance covered a lot of the costs, other than IUI - which was about $1000 or a bit less. Now that my insurance changed, I'm having to pay for a bit more out of pocket. We are now preparing for IVF costs, but Dr. Loy and the clinic has been super helpful at providing us with information on grants, discounts, finance, anything that can make the procedure more accessible to us.
Describe Randall Loy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.
This has not been discussed, at least not yet. Not sure on the doctor's approach in this area.
10
Doctor
Randall Loy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
8
Age
29 - 30
Treated
2017 - 2018
Success with this Doc
No
Treatment
1 IUI, IVF, 1 Egg Freezing, 1 Embryo Freezing, Donor Eggs, Surrogacy
Diagnosis
Endometriosis, Unexplained
10
8
He [Dr. Albert Asante] is a wonderful person. He always has a smile on his face and is a very relatable in conversation. He is a family man and is easy to talk to. He was always there when we had questions and personally called us back if we requested a call back. He is a wonderful doctor.... We did an atognist protcol if I remember. We did menopur, gonal f, and cetrotide I think. We were on bcp prior to stims, we stimmed 9 days had 18 eggs, 14 retrieved by the on day surgeon not Dr. Ashante because it was not his day. Only two made it to blast and only one came back Pgs norma
Unfortunately this is not a good subject we started out happy with our nurse [at Center for Reproductive Medicine Orlando] and she was very imformative but our protocol seemed to be very unorganized and we were given the wrong. Instruction during stims I’m hoping this didn’t prevent us from getting pregnant. There were a lot of mistakes by the nurse that was working with us and I was driving to different office location because they were messing up medication orders and trying to make it up but in the end it seems she must of been let go because we got a new nurse after transfer and she seems to be doing well so far no complaints yet.
Age
29 - 30
Treated
2017 - 2018
Success with this Doc
No
Race
European, East Asian, Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 3 Docs
Treatment
1 IUI, IVF, 1 Egg Freezing, 1 Embryo Freezing, Donor Eggs, Surrogacy
Diagnosis
Endometriosis, Unexplained
10
8
How was your experience with Albert Asante at Center for Reproductive Medicine Orlando?
He is a wonderful person. He always has a smile on his face and is a very relatable in conversation. He is a family man and is easy to talk to. He was always there when we had questions and personally called us back if we requested a call back. He is a wonderful doctor.
What's one piece of advice would you give a prospective patient of Albert Asante at Center for Reproductive Medicine Orlando?
To listen to what he has to say, ask him whatever you want. He is a brilliant man!
During treatment, were you treated like a number or a human with Albert Asante at Center for Reproductive Medicine Orlando?
He treated me like a human. He was very compassionate with my husband and I both. He always gave us as mush as we wanted during Office visits and made sure to answer any questions we had. He ever allowed my husband to conf call in when he couldn’t make it to my appointments.
Describe the protocols Albert Asante used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
We did an atognist protcol if I remember. We did menopur, gonal f, and cetrotide I think. We were on bcp prior to stims, we stimmed 9 days had 18 eggs, 14 retrieved by the on day surgeon not Dr. Ashante because it was not his day. Only two made it to blast and only one came back Pgs normal. We also did lupron and progesterone prior to transfer and progesterone during the tww. Unfortunately it didn’t take and we didn’t get above a 0 on my beta. We are now prepping for the 2nd cycle with new supplants for about 3 months prior to retrieval. Hoping for better quality eggs this time.
Describe your experience with the nursing staff.
Unfortunately this is not a good subject we started out happy with our nurse and she was very imformative but our protocol seemed to be very unorganized and we were given the wrong. Instruction during stims I’m hoping this didn’t prevent us from getting pregnant. There were a lot of mistakes by the nurse that was working with us and I was driving to different office location because they were messing up medication orders and trying to make it up but in the end it seems she must of been let go because we got a new nurse after transfer and she seems to be doing well so far no complaints yet.
Describe your experience with Center for Reproductive Medicine Orlando.
Beautiful offices, front desk staff need work. As a patient if infertility issues I would expect the front desk staff to be over friendly and inviting and they really aren’t. There’s no welcome or greeting when you walk in. No eye contact just a “sign in and we’ll call you when we’re ready” it’s like that at both clinics. One clinic is definitely nicer then the other but the front desk staff just needs customer service training.
Describe the costs associated with your care under Albert Asante at Center for Reproductive Medicine Orlando.
$29,000
What specific things went wrong at Center for Reproductive Medicine Orlando?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
10
Doctor
Albert Asante
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Center for Reproductive Medicine Orlando
Celebration
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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9
8
Age
27 - 29
Treated
2016 - 2018
Success with this Doc
No
Treatment
1 IUI
Diagnosis
Anovulation, Endometriosis, PCOS
9
8
During one appointment, doctor [Dr. Loy] didn’t read my file before hand and tried to tell me to use a protocol that would have absolutely not worked with me. I had to advocate for myself and say no to the type of treatment he wanted to do...Strengths- knowledgeable and compassionate Weakness- too positive at times. Makes the promise of “this time next year you will either be pregnant or with baby” every time I saw him. I didn’t like that because he is promising something he cannot really predict.
They [Center for Reproductive Medicine Orlando] have their own lab which means I get lab results pretty fast. They gave me free samples when I couldn’t afford/ find a specific medication. Negative- they don’t have too much wiggle room on appointment times. If they schedule you for an ultrasound at a specific time, you have to change your schedule to accommodate it. They are not very flexible
Age
27 - 29
Treated
2016 - 2018
Success with this Doc
No
Race
South Asian
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Anovulation, Endometriosis, PCOS
9
8
How was your experience with Randall Loy at Center for Reproductive Medicine Orlando?
Strengths- knowledgeable and compassionate Weakness- too positive at times. Makes the promise of “this time next year you will either be pregnant or with baby” every time I saw him. I didn’t like that because he is promising something he cannot really predict.
What's one piece of advice would you give a prospective patient of Randall Loy at Center for Reproductive Medicine Orlando?
Be open and honest with him and you will be surprised by how kind and accommodating he is.
During treatment, were you treated like a number or a human with Randall Loy at Center for Reproductive Medicine Orlando?
During one appointment, doctor didn’t read my file before hand and tried to tell me to use a protocol that would have absolutely not worked with me. I had to advocate for myself and say no to the type of treatment he wanted to do.
Describe the protocols Randall Loy used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
Cycles 1,2,3: 5mh letrozole, ovidrel trigger, u/s monitoring and progesterone test one week after ovulation. Timed intercourse. Results: 2 negative and 1 chemical pregnancy Laparoscopy and hysteroscopy for endometriosis Cycle 4- 5mg letrozole, ovidrel and IUI. Result- miscarriage at 5weeks.
Describe your experience with the nursing staff.
When I had my first loss (chemical pregnancy ) I didn’t know what to expect and didn’t know what a chemical pregnancy was. The nurse who delivered the news to me was very cold and unwilling to explain what dropping HCG levels meant. She seemed annoyed that I was demanding an appointment with the doctor as soon as possible.
Describe your experience with Center for Reproductive Medicine Orlando.
Don’t make you wait too long before being called in. They have their own lab which means I get lab results pretty fast. They gave me free samples when I couldn’t afford/ find a specific medication. Negative- they don’t have too much wiggle room on appointment times. If they schedule you for an ultrasound at a specific time, you have to change your schedule to accommodate it. They are not very flexible
Describe the costs associated with your care under Randall Loy at Center for Reproductive Medicine Orlando.
IUI- $450 Laparoscopy doctor fees out of pocket- $1400
Describe Randall Loy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.
N/A
What specific things went wrong at Center for Reproductive Medicine Orlando?
  • Lost appointments
  • Provided conflicting information
9
Doctor
Randall Loy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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5
6
Age
37 - 38
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
5 IUI, 1 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve
5
6
Dr. Loy is very knowledgeable, he is able to answer all of our questions without hesitation. He is also very sensitive to our needs and takes the time to explain what is going on. There are times he is very busy, which then cuts into our time together. But when you schedule a sit down appointment with him, he is present with you... Dr. Loy did initial lab work, HSG, hysteroscopy and sperm analysis. This helped to give a good picture of what is going on with us and what is causing our infertility. I was found to have low ovarian reserve and as a result, we discussed using donor eggs. We then proceeded with IVF cycle.
The benefits of using this clinic [Ctr for Repro Med Orlando] is that it has moved to a new location and everything is up to date. It is also associated with an in house surgery center so that all of your procedures can take place in one setting.... Dr. Lot's nurses for the most part were nice, but I felt like I really had to advocate for myself and make them understand my situation. I definitely felt like a number when I had to interact with the surgery scheduler. She was rude and difficult to communicate with.
Age
37 - 38
Treated
2017 - 2018
Success with this Doc
Yes
Race
East Asian
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
5 IUI, 1 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve
5
6
How was your experience with Randall Loy at Center for Reproductive Medicine Orlando?
Dr. Loy is very knowledgeable, he is able to answer all of our questions without hesitation. He is also very sensitive to our needs and takes the time to explain what is going on. There are times he is very busy, which then cuts into our time together. But when you schedule a sit down appointment with him, he is present with you
What's one piece of advice would you give a prospective patient of Randall Loy at Center for Reproductive Medicine Orlando?
Don't be afraid to ask any questions. He will be very willing to give you the answer
During treatment, were you treated like a number or a human with Randall Loy at Center for Reproductive Medicine Orlando?
I feel like when Dr. Lou had the chance to sit with us, he treated us with respect, he was candid, and he was knowledgeable. Dr. Lot's nurses for the most part were nice, but I felt like I really had to advocate for myself and make them understand my situation. I definitely felt like a number when I had to interact with the surgery scheduler. She was rude and difficult to communicate with.
Describe the protocols Randall Loy used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
Dr. Loy did initial lab work, HSG, hysteroscopy and sperm analysis. This helped to give a good picture of what is going on with us and what is causing our infertility. I was found to have low ovarian reserve and as a result, we discussed using donor eggs. We then proceeded with IVF cycle.
Describe your experience with the nursing staff.
Dr. Loy's primary nursing staff is sometimes difficult to get a hold of. There are certain nurses that I've found that respond quickly and takes the time to answer my questions. It took some time for me to learn their style in order to feel satisfied in my care
Describe your experience with Center for Reproductive Medicine Orlando.
The benefits of using this clinic is that it has moved to a new location and everything is up to date. It is also associated with an in house surgery center so that all of your procedures can take place in one setting. The staff is for the most part friendly, with a few exceptions. Sometimes you do feel like just a number. The checkout process is completely disconnected to the clinical staff so sometimes your interaction with them feels strange. Example, I found out I miscarried and the checkout person cheerily asked me how my day was going, even though clearly I had been crying. The surgery scheduler Heidi is the worst part of the clinic. Trying to get in touch with her is almost impossible and she has no warmth about her. Her attitude is not in line with what a fertility clinic is supposed to be about. She will call you after hours and request a call back, but the phone number she provides is usually shut down and forwarded to an answering service. When you call back the next day, her response was that she was in the office and doesn't understand why you didn't call her back. The finance person Ricardo is mostly professional, but communication is very poor. He has told us that there have been couples that yell at him, but when dealing with thousands of dollars and pressures of infertility, better communication would probably ease some of the tension.
Describe the costs associated with your care under Randall Loy at Center for Reproductive Medicine Orlando.
17,500 for treatments in the clinic. Over 20,000 including medications
Describe Randall Loy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.
Dr. Loy left the decision to us as to whether we would implant a single embryo vs multiple embryos. He was able to tell us the pros and cons of either decision and also give us risks and benefits.
What specific things went wrong at Center for Reproductive Medicine Orlando?
  • Lost paperwork
5
Doctor
Randall Loy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
10
Age
35 - 37
Treated
2015 - 2017
Success with this Doc
Yes
Treatment
1 IUI, 1 IVF
Diagnosis
Endometriosis, Male Factor, Other
10
10
Dr Jaffe listened to me and told me with a lot of conviction during my consultation that it was her mission to get me pregnant. I appreciated her caution with my treatment protocol since I had to leave her care after it was revealed that I had endometrial hyperplasia. I had to be released by a Gynecologic oncologist to go back to her. She wasn’t aggressive with my meds since she knew my hormones played into my diagnosis...I liked how blunt she was. She layed all the vitamins she wanted us to take on the table with what they would do for our chances. Not too many. She didn’t push us to do PGS testing since we couldn’t afford it. She supported my wish to transfer two embryos.
Strengths [at Center for Reproductive Medicine Orlando] are nursing and lab staff, more than one location, super knowledgeable and kind doctors, ease of setting up payment options for procedures outside of your scope. Weaknesses would be price (but I’m sure that is not unique) but we certainly found it worth it when we had our baby...staff were so friendly...Judy [nurse] was super organized and very considerate of the fact that we were somewhat long distance patients. She made sure to explain everything to me or get someone else to if she was unsure, which was a rare occasion.
Age
35 - 37
Treated
2015 - 2017
Success with this Doc
Yes
Race
Latino
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IUI, 1 IVF
Diagnosis
Endometriosis, Male Factor, Other
10
10
How was your experience with Sharon Jaffe at Center for Reproductive Medicine Orlando?
I liked how blunt she was. She layed all the vitamins she wanted us to take on the table with what they would do for our chances. Not too many. She didn’t push us to do PGS testing since we couldn’t afford it. She supported my wish to transfer two embryos.
What's one piece of advice would you give a prospective patient of Sharon Jaffe at Center for Reproductive Medicine Orlando?
If you want a doctor who is dangerously aggressive and sugar coats, she will not be good for you. She takes your health into account and she is blunt but not rude about the plan.
During treatment, were you treated like a number or a human with Sharon Jaffe at Center for Reproductive Medicine Orlando?
Dr Jaffe listened to me and told me with a lot of conviction during my consultation that it was her mission to get me pregnant. I appreciated her caution with my treatment protocol since I had to leave her care after it was revealed that I had endometrial hyperplasia. I had to be released by a Gynecologic oncologist to go back to her. She wasn’t aggressive with my meds since she knew my hormones played into my diagnosis. Her staff were so friendly too.
Describe the protocols Sharon Jaffe used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
I am not sure what my protocol was considered. It has been two years. I know it included a drug to help keep my estrogen levels on the lower side. My retrieval was done by a male doctor who was extremely friendly. It yielded 21 follicles. 14 made it to day 5 blastocysts and we ended up with 8 embryos that were frozen and transferred a few months later.
Describe your experience with your nurse at Center for Reproductive Medicine Orlando. (Assigned nurse: Judy)
Judy was super organized and very considerate of the fact that we were somewhat long distance patients. She made sure to explain everything to me or get someone else to if she was unsure, which was a rare occasion.
Describe your experience with Center for Reproductive Medicine Orlando.
Strengths are nursing and lab staff, more than one location, super knowledgeable and kind doctors, ease of setting up payment options for procedures outside of your scope. Weaknesses would be price (but I’m sure that is not unique) but we certainly found it worth it when we had our baby.
Describe the costs associated with your care under Sharon Jaffe at Center for Reproductive Medicine Orlando.
Our transfer was $17,000. Medications cost around $5,000. We paid for medications out of pocket and had a loan for the transfer.
Describe Sharon Jaffe's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.
My doctor typically does eSET especially if you get PGS or PGD testing but since we couldn’t afford the testing and I was 37, she said two embryos were fine. Glad we did it. We got one baby out of it.
10
Doctor
Sharon Jaffe
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
30
Treated
2017
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Endometriosis, Tubal Blockage, Uterine Fibroids
10
10
My husband and I both loved Dr.Loy. Our first meeting with him was so through, he sat and talked with us for over an hour, answering all of our questions. Prior to our first appointment he had reviewed my entire file from my previous doctor, so he knew my history inside and out, which was so nice. I did't have to explain everything we had already been through. He even drew diagrams when needed to make sure we fully understood the whole process.
CRM always seemed to run like a well oiled machine. They were always running on time, everyone knew what was going on and it was always clean. I never saw anything out of place. They are a very efficient office.... We LOVED all of the nurses! They were all very knowledgeable and compassionate, they always seemed to be very cheerful as well. Leading up to my embryo transfer I ended up getting shingles. I had already stated my PIO injections, we were about two weeks away from the transfer. I
Age
30
Treated
2017
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Endometriosis, Tubal Blockage, Uterine Fibroids
10
10
How was your experience with Randall Loy at Center for Reproductive Medicine Orlando?
My husband and I both loved Dr.Loy. Our first meeting with him was so through, he sat and talked with us for over an hour, answering all of our questions. Prior to our first appointment he had reviewed my entire file from my previous doctor, so he knew my history inside and out, which was so nice. I did't have to explain everything we had already been through. He even drew diagrams when needed to make sure we fully understood the whole process. He made us feel very confident, without being unrealistic, about what we could expect from our treatment with him. We will definitely use him again when we are ready for another IVF round.
What's one piece of advice would you give a prospective patient of Randall Loy at Center for Reproductive Medicine Orlando?
If I was talking to a prospective patient of Dr.Loy's I would let them know that they are in great hands, probably some of the best hands in central Florida. He will be honest with you about your situation and what you can expect from your treatment.
During treatment, were you treated like a number or a human with Randall Loy at Center for Reproductive Medicine Orlando?
From day one, I never felt like "just a number" at CRM. All of the nurses, Dr.Loy (and other doctors at the office) and even front desk staff were so helpful, caring and very compassionate. They deal with infertility all day every day but they always made me feel like our battle with infertility was important to them, I felt as though they wanted us to have a family just as much as we wanted it for ourselves. We had such a great experience with Dr.Loy and CRM that we were sad when we were referred back to my regular OB/GYN.
Describe your experience with the nursing staff.
We LOVED all of the nurses! They were all very knowledgeable and compassionate, they always seemed to be very cheerful as well. Leading up to my embryo transfer I ended up getting shingles. I had already stated my PIO injections, we were about two weeks away from the transfer. I already knew in my heart that our transfer was probably not going to happen that month because of the shingles. I went in for an appointment and, as I already suspected, they confirmed that our transfer would have to be postponed. I immediately burst into tears. The nurse hugged me, gave me tissues and reassured me that our transfer would still happen, just not quite yet. She was so sweet and understanding, I will never forget her. She was literally a shoulder for me to cry on.
Describe your experience with Center for Reproductive Medicine Orlando.
CRM always seemed to run like a well oiled machine. They were always running on time, everyone knew what was going on and it was always clean. I never saw anything out of place. They are a very efficient office.
Describe your experience with your monitoring appointments at Center for Reproductive Medicine Orlando.
Just like the rest of the office, my ultrasound appointments were always very smooth with no issues. They always ran on time and I could schedule them at a day and time (within reason, most of these appointments had to be on a specific day depending on where I was in my cycle) that worked for my schedule.
Describe the costs associated with your care under Randall Loy at Center for Reproductive Medicine Orlando.
I can't remember exactly, but I think we paid around $13,000 for all of my treatment, not including medications.
Describe Randall Loy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.
When we started with Dr.Loy we were unsure if we wanted to transfer one or two embryos. He reviewed all the risks associated with a singleton pregnancy as well as a pregnancy with multiples. Ultimately, he said for my height and weight (5'6", 140 pounds) if I wanted to transfer two embryos my body would mostly likely do fine if I ended up with twins. After talking it over with my husband (multiple times lol) we decided to just transfer one embryo.
10
Doctor
Randall Loy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

8
9
Age
36 - 39
Treated
2014 - 2017
Success with this Doc
Yes
Treatment
3 IVF, 3 Embryo Freezing, Donor Sperm
Diagnosis
Unexplained
8
9
Dr. Jaffe was nonjudgmental and seemed invested in my journey to become a single mother by choice and seemed confident that we would be able to achieve that. She was dissapointed by setbacks, but didn't show any interest in giving up.... Embryo transfer cycle 1 seemed standard. Cycle 2 we switched from progesterone cream to injection. After failed 2nd cycle, performed an ERA test as well as 3rd egg retrieval with genetic testing. Also additional blood work done. 3rd cycle we switched to IM estrogen and added hepron injections. After 3rd cycle failed, we decided to do 3 months on lupron and try a 4th cycle, which ultimately resulted pregnancy and my daughter.
The nursing staff [at Center for Reproductive Medicine Orlando] seem to change over frequently. I had several lead nurses assigned to me. Some were more compationate and personable than others. Often my prescriptions were not called in to the pharmacy on dates there were supposed to and I had to call the clinic to request they send... Nice facility with plenty of appointment availability. Seems to be high nursing staff turnover. Billing department didn't seem to always understand how my insurance works - I guess they aren't used to dealing with insurance. Doctors are all very friendly.
Age
36 - 39
Treated
2014 - 2017
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Accountant
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IVF, 3 Embryo Freezing, Donor Sperm
Diagnosis
Unexplained
8
9
How was your experience with Sharon Jaffe at Center for Reproductive Medicine Orlando?
Dr. Jaffe was nonjudgmental and seemed invested in my journey to become a single mother by choice and seemed confident that we would be able to achieve that. She was dissapointed by setbacks, but didn't show any interest in giving up.
What's one piece of advice would you give a prospective patient of Sharon Jaffe at Center for Reproductive Medicine Orlando?
Ask lots of questions to be sure you fully understand what is being recommended and what the next steps are.
During treatment, were you treated like a number or a human with Sharon Jaffe at Center for Reproductive Medicine Orlando?
Dr Jaffe personally called me after my 3rd failed transfer to let me know she was also disapointed and what next steps/recommendations were for the next attempt
Describe the protocols Sharon Jaffe used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
Egg retrieval cycles were all about the same. Embryo transfer cycle 1 seemed standard. Cycle 2 we switched from progesterone cream to injection. After failed 2nd cycle, performed an ERA test as well as 3rd egg retrieval with genetic testing. Also additional blood work done. 3rd cycle we switched to IM estrogen and added hepron injections. After 3rd cycle failed, we decided to do 3 months on lupron and try a 4th cycle, which ultimately resulted pregnancy and my daughter.
Describe your experience with your nurse at Center for Reproductive Medicine Orlando. (Assigned nurse: changed several times)
The nursing staff seem to change over frequently. I had several lead nurses assigned to me. Some were more compationate and personable than others. Often my prescriptions were not called in to the pharmacy on dates there were supposed to and I had to call the clinic to request they send.
Describe your experience with Center for Reproductive Medicine Orlando.
Nice facility with plenty of appointment availability. Seems to be high nursing staff turnover. Billing department didn't seem to always understand how my insurance works - I guess they aren't used to dealing with insurance. Doctors are all very friendly.
Describe the costs associated with your care under Sharon Jaffe at Center for Reproductive Medicine Orlando.
Insurance covered most costs
Describe Sharon Jaffe's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.
Dr Jaffe seemed to prefer elective single embryo transfer because it is better for the health of the mother and baby. Twins (or higher order multiples) are high risk pregnancies.
What specific things went wrong at Center for Reproductive Medicine Orlando?
  • Failed to call in prescriptions to pharmacy
8
Doctor
Sharon Jaffe
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Verified

This patient has provided documentation of treatment at this clinic.

8
5
Age
28 - 30
Treated
2015 - 2017
Success with this Doc
No
Treatment
4 IUI
Diagnosis
Anovulation, PCOS, Uterine Fibroids, Unexplained
8
5
Dr. Silva was a great Doctor however, because of they way the practice handled things it wasn’t a personal experience for me and I felt that I had to fight to see my doctor... Dr. Silva had an awesome bedside manner. He had a great way of calming me down. When he knew I was getting upset. I felt like he listened to me and took my input seriously. He always kept a positive outlook on my treatment...He was very aggressive with my treatments which is what I wanted.
They [Center for Reproductive Medicine Orlando] are unorganized and are more concerned about money than patient care. I don’t like the fact that every iui was done by a different physician so I felt like they didn’t know me or my history.the locations were pretty convenient but it was hard to get in to the preferred location when needed. Besides my doctor, the ultrasound tech was phenomenal....They nursing staff was ok. They didn’t always communicate and were very hard to reach when needed.
Age
28 - 30
Treated
2015 - 2017
Success with this Doc
No
Race
Other
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1st of 2 Docs
Treatment
4 IUI
Diagnosis
Anovulation, PCOS, Uterine Fibroids, Unexplained
8
5
How was your experience with Celso Silva at Center for Reproductive Medicine Orlando?
Dr. Silva had an awesome bedside manner. He had a great way of calming me down. When he knew I was getting upset. I felt like he listened to me and took my input seriously. He always kept a positive outlook on my treatment
What's one piece of advice would you give a prospective patient of Celso Silva at Center for Reproductive Medicine Orlando?
Bring questions and a notebook. He gives very thorough advice and information.
During treatment, were you treated like a number or a human with Celso Silva at Center for Reproductive Medicine Orlando?
Dr. Silva was a great Doctor however, because of they way the practice handled things it wasn’t a personal experience for me and I felt that I had to fight to see my doctor
Describe the protocols Celso Silva used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
He was very aggressive with my treatments which is what I wanted. He knew what medication would work for me and knew I didn’t want to waste time. I ended up responding better when he increased the dosage of my ovulation induction medication but unfortunately it ended in a loss of pregnancy very early on.
Describe your experience with the nursing staff.
They nursing staff was ok. They didn’t always communicate and were very hard to reach when needed. They were always friendly but I received a lot of misleading information from them.
Describe your experience with Center for Reproductive Medicine Orlando.
They are unorganized and are more concerned about money than patient care. I don’t like the fact that every iui was done by a different physician so I felt like they didn’t know me or my history.the locations were pretty convenient but it was hard to get in to the preferred location when needed. Besides my doctor, the ultrasound tech was phenomenal. She got to know me pretty well over the years and was always comforting and kind. I never had any issues with check in or billing but I definitely think they need to focus more on their patient care!
Describe the costs associated with your care under Celso Silva at Center for Reproductive Medicine Orlando.
My insurance only covered office visits with a copay and monitoring. Over the course of my treatment I’ve paid roughly $13,000.00
What specific things went wrong at Center for Reproductive Medicine Orlando?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
8
Doctor
Celso Silva
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
5
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
29 - 30
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Male Factor
10
10
She [Dr. Jaffe] is a great doctor and always did her best at explaining the procedures to me and my husband everytime we met with her. Overall the experience with her was positive....She explained the procedures and answered our questions always....The clinic itself has a lot of patients...they [CRM] have a lot of doctors and nurses on the staff so if you are not happy with someone's approach you can always switch doctors.
One of their strenghts is that they [CRM] are the largest clinic in Central Florida so going there is pretty much a no brainer and they have a lot of doctors and nurses on the staff so if you are not happy with someone's approach you can always switch doctors. A weakness is the nursing staff, they seem disconnected at times like they've seen it all and you feel like a number specially on the days you have to wait 2 plus hours for a simple U/S.
Age
29 - 30
Treated
2016 - 2017
Success with this Doc
Yes
Race
Latino, Black or African-American
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IVF
Diagnosis
Male Factor
10
10
How was your experience with Sharon Jaffe at Center for Reproductive Medicine Orlando?
I was refered to her by my regular OB for a HSG after trying clomid for months and not getting pregnant. The HSG was clear but we never got pregnant on our own due to my husband's FMI diagnosis and after two years we decided to go back to start fertility treatments. She is a great doctor and always did her best at explaining the procedures to me and my husband everytime we met with her. Overall the experience with her was positive.
What's one piece of advice would you give a prospective patient of Sharon Jaffe at Center for Reproductive Medicine Orlando?
The clinic itself has a lot of patients, it is important to educate yourself when it comes to fertility terms so you can ask effective questions and be an active part of the decisions when it comes to treatments.
During treatment, were you treated like a number or a human with Sharon Jaffe at Center for Reproductive Medicine Orlando?
She explained the procedures and answered our questions always.
Describe the protocols Sharon Jaffe used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
Antagonist protocol using BCPs, Lupron(14 day kit) and Gonal F(3000IU total ) . We used lupron, PIO and Delestrogen for transfers. I was on BCP for 8 weeks after the first transfer resulted in a chemical pregnancy. We used the same protoco; for both transfers and did a endometrial scratch for both as well.
Describe your experience with the nursing staff.
They know what they are doing but everytime I call with questions it seemed like I was bothering them and they acted like they had answered that same question a million times but I was just asking it for the first time . I would always consult online first so I could be brief when I was asking them something.
Describe your experience with Center for Reproductive Medicine Orlando.
One of their strenghts is that they are the largest clinic in Central Florida so going there is pretty much a no brainer and they have a lot of doctors and nurses on the staff so if you are not happy with someone's approach you can always switch doctors. A weakness is the nursing staff, they seem disconnected at times like they've seen it all and you feel like a number specially on the days you have to wait 2 plus hours for a simple U/S.
Describe the costs associated with your care under Sharon Jaffe at Center for Reproductive Medicine Orlando.
Retrieval was $6225, Transfer frozen was $2375 plus monitoring visits were around $1000 ICSI WAS $2000 anesthesia was $500. I was allowed to buy meds anywhere I wanted and I chose ivfmeds.com in the UK and for retrieval it was around $4000 and I used avella for meds for both Frozen transfers and it wa aorund $1500 each. I'll add maybe another $1000 for labs.
Describe Sharon Jaffe's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.
She did prefer we transfer one and we did the first time. Since or embryos were not PGS tested we insisted in transfering two the second time and she agreed but still explained she wpuld preferred if we tranferred just one at a time.
10
Doctor
Sharon Jaffe
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
31 - 32
Treated
2016 - 2017
Success with this Doc
No
Treatment
3 IUI
Diagnosis
Unexplained
10
10
Every time I talked to Dr Patel I wanted to hug her. She never made me feel stupid for being upset and always calmly explained anything I needed explaining. She always responded to my questions through the nurses most of the time, but my questions were answered.... Dr. Patel called me personally when I was having a rough time with a cycle. It made me feel like she was invested in my fertility treatment
The clinic [Center for Reproductive Medicine] was very efficient and organized. I rarely had to wait long for an appointment. The staff was always friendly. The regular ultrasound tech was great and always explained what she was doing. The one bad experience I had with a tech was once when there was a temp and she wouldn't tell me why she saw.
Age
31 - 32
Treated
2016 - 2017
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Engineer
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Unexplained
10
10
How was your experience with Sejal Patel at Center for Reproductive Medicine Orlando?
Every time I talked to Dr Patel I wanted to hug her. She never made me feel stupid for being upset and always calmly explained anything I needed explaining. She always responded to my questions through the nurses most of the time, but my questions were answered.
What's one piece of advice would you give a prospective patient of Sejal Patel at Center for Reproductive Medicine Orlando?
Come to appointment with questions. Dr Patel will answer anything you need to know, but she doesn't know what you do and do. It know. You have to ask.
During treatment, were you treated like a number or a human with Sejal Patel at Center for Reproductive Medicine Orlando?
Dr. Patel called me personally when I was having a rough time with a cycle. It made me feel like she was invested in my fertility treatment
Describe the protocols Sejal Patel used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
We started with 2 cycles of medicated cycles with letrozle, orebyl trigger and progesterone. Then we moved to iui with the same protocol. Then the third iui we added estradiol. After the third failed iui we decided to take a break from treatment and also to use that opportunity to try to lose weight to improve fertility. We will resume treatment in May 2017, 30 pounds light. We will likely try two more iui before IVF.
Describe your experience with your nurse at Center for Reproductive Medicine Orlando.
She was very nice especially when delivering bad news. She didn't always have the answers to my questions but was always good about getting the Doctors answers and getting back to me.
Describe your experience with Center for Reproductive Medicine Orlando.
The clinic was very efficient and organized. I rarely had to wait long for an appointment. The staff was always friendly. The regular ultrasound tech was great and always explained what she was doing. The one bad experience I had with a tech was once when there was a temp and she wouldn't tell me why she saw.
Describe the costs associated with your care under Sejal Patel at Center for Reproductive Medicine Orlando.
Monitoring appointments were covered by insurance. Rate for IUIs was approx $500
10
Doctor
Sejal Patel
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Center for Reproductive Medicine Orlando
Celebration
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

4
4
Age
30 - 32
Treated
2014 - 2016
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
Endometriosis, Uterine Fibroids
4
4
Dr. Loy is a very knowledgable and skilled doctor with many years of experience. Him and his wife experienced infertility and had to do ivf almost thirty years ago so they know what it is like to go through the physical and emotional side of infertility.... Dr Loy was very attentive and compassionate at the intake appt. But as went through the retrieval and transfers , I did not feel like it really mattered to him that I was informed on what was happening and that he be there for me if I had questions.
They [Center for Reproductive Medicine Orlando] take on too many patients and as a result they make mistakes. Some big , some little but when you are spending so much money it is very frustrating to have hinggs happen in your ttc journey that could have been prevented by better patient care. I am grateful I was able to get pregnant with our last embryo but feel that our results would have been better if they hadn’t have made mistakes.
Age
30 - 32
Treated
2014 - 2016
Success with this Doc
Yes
Race
Other
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
Endometriosis, Uterine Fibroids
4
4
How was your experience with Randall Loy at Center for Reproductive Medicine Orlando?
Dr. Loy is a very knowledgable and skilled doctor with many years of experience. Him and his wife experienced infertility and had to do ivf almost thirty years ago so they know what it is like to go through the physical and emotional side of infertility. He is a Christian and is not afraid to share his faith or belief in the importance of God’s timing in growing families.
What's one piece of advice would you give a prospective patient of Randall Loy at Center for Reproductive Medicine Orlando?
Show up to your appointments with him with your list of questions ready so that you can make the most of your time with him. Ask for clarification in the moment for anything you don’t understand because it can be difficult to get ahold of him in between appts with him.
During treatment, were you treated like a number or a human with Randall Loy at Center for Reproductive Medicine Orlando?
Dr Loy was very attentive and compassionate at the intake appt. But as went through the retrieval and transfers , I did not feel like it really mattered to him that I was informed on what was happening and that he be there for me if I had questions. It was very difficult to get ahold of him and mistakes were made in my cycle because of miscommunications by his staff.
Describe the protocols Randall Loy used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
We did a full force round of stimulation (versus a mini ivf) with all the medicines he could use (it was four years ago so I don’t remember specifics). I have stage 4 endo, adenomyosis and a uterine fibroid and we had been ttc for 12 years before trying ivf. We did the retrieval and only got ten eggs, 3 of which fertilized but only one was strong enough to freeze. For some reason they chose not to do icsi on all of them even though we had requested they do so. We transferred the two that had slowed in growth but they did not take. It took fifteen months and 4 surgeries following that to get my uterus vleared to transfer our frozen. We did a natural cycle and timed the transfer with my own ovulation. It worked and our baby is 15 months now.
Describe your experience with your nurse at Center for Reproductive Medicine Orlando. (Assigned nurse: Marty)
They made mistakes with medicine doseages. They wouldn’t return calls for results promptly. They acted annoyed if I had alot of questions. The only time I saw compassion was when I had a negative pregnancy test.
Describe your experience with Center for Reproductive Medicine Orlando.
They take on too many patients and as a result they make mistakes. Some big , some little but when you are spending so much money it is very frustrating to have hinggs happen in your ttc journey that could have been prevented by better patient care. I am grateful I was able to get pregnant with our last embryo but feel that our results would have been better if they hadn’t have made mistakes.
Describe the costs associated with your care under Randall Loy at Center for Reproductive Medicine Orlando.
20,000 including meds, 4 hysteroscopies, 1 laparoscopy, 1 retrieval, 2 transfers and bloodwork
Describe Randall Loy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.
Dr Loy will transfer two at the most but prefers to be more conservative and transfer one really good embryo.
What specific things went wrong at Center for Reproductive Medicine Orlando?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
4
Doctor
Randall Loy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
4
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
27 - 28
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
2 Fertility Medications
Diagnosis
PCOS
10
10
She [Dr. Sejal Patel] had wonderful bedside manor and addressed a very delicate situation as such. I never felt like she didn’t understand my struggles or the pain associed with them.... I had 3 failed rounds of Clomid and 3 failed rounds of Letrozol at the highest dose that could be prescribed by an OB/GYN. She did all of the prerequisite tests to make sure I could become pregnant and stay pregnant, and then she raised the dosage of Letrozol for me. We continued with ultrasounds to check follicle size and then did a forced ovulation trigger shot. It technically worked the 1st time but resulted in a chemical pregnancy. We tried again immediately (counting the chemical pregnancy as a period bc I don’t have them on my own) and we were successful
I always felt like I needed to tiptoe around the front desk ladies [at Center for Reproductive Med Orlando]. They are human and have emotions and their own problems, but they definitely seemed to bring them to work. Most of the nurses were wonderful. The lab workers were amazing!... I never felt like they [the nurses] cared about the pain we were feeling. Especially after a chemical pregnancy. One nurse called and basically said “yeah, you were technically pregnant, but you aren’t anymore. We’ll wait for your next period and try again.” I was CRUSHED and FRUSTRATED. If this nurse had taken the time to see who I was and what was causing my fertility issues in the 1st place she would know that I don’t have periods anyway.
Age
27 - 28
Treated
2015 - 2016
Success with this Doc
Yes
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 Fertility Medications
Diagnosis
PCOS
10
10
How was your experience with Sejal Patel at Center for Reproductive Medicine Orlando?
She had wonderful bedside manor and addressed a very delicate situation as such. I never felt like she didn’t understand my struggles or the pain associed with them. I would recommend her to anyone in central Florida that needs an RE
What's one piece of advice would you give a prospective patient of Sejal Patel at Center for Reproductive Medicine Orlando?
I would recommend that they avoid letting the nurses make a decision without consulting Dr. Patel 1st.
During treatment, were you treated like a number or a human with Sejal Patel at Center for Reproductive Medicine Orlando?
She always remembered my name and situation. She was willing to work with my husband and I to find the best uses of our financial situation. Always warm and welcoming!
Describe the protocols Sejal Patel used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
I had 3 failed rounds of Clomid and 3 failed rounds of Letrozol at the highest dose that could be prescribed by an OB/GYN. She did all of the prerequisite tests to make sure I could become pregnant and stay pregnant, and then she raised the dosage of Letrozol for me. We continued with ultrasounds to check follicle size and then did a forced ovulation trigger shot. It technically worked the 1st time but resulted in a chemical pregnancy. We tried again immediately (counting the chemical pregnancy as a period bc I don’t have them on my own) and we were successful
Describe your experience with the nursing staff.
Hit or miss. I never felt like they cared about the pain we were feeling. Especially after a chemical pregnancy. One nurse called and basically said “yeah, you were technically pregnant, but you aren’t anymore. We’ll wait for your next period and try again.” I was CRUSHED and FRUSTRATED. If this nurse had taken the time to see who I was and what was causing my fertility issues in the 1st place she would know that I don’t have periods anyway.
Describe your experience with Center for Reproductive Medicine Orlando.
I always felt like I needed to tiptoe around the front desk ladies. They are human and have emotions and their own problems, but they definitely seemed to bring them to work. Most of the nurses were wonderful. The lab workers were amazing! Dr. Patel is incomparable! She makes every other little thing completely worth it!
10
Doctor
Sejal Patel
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Center for Reproductive Medicine Orlando
Celebration
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
10
Age
30
Treated
2015
Success with this Doc
Yes
Treatment
3 IUI, IVF
Diagnosis
Unexplained
10
10
Dr. Patel was very passionate and friendly. She communicated with me every step of the way and was very clear and precise in the information given. She made the best decisions based on her knowledge and what was best for me....Dr. Patel was very friendly from the beginning and always listened to my concerns. She was always very professional, yet established a great relationship with me. She wanted me to feel comfortable; it was not hard to open up to her and build trust. She was an amazing doctor!
They [CRM - Ctr Repro Med - Celebration] were very friendly and informative. They always returned my calls and addressed my concerns on a timely manner....Overall I had an excellent experience! The location was very convenient for me. If I couldn't make it to the appointments, they ensured I would be seen at their next closest location. They did whatever in their power to keep me satisfied.... Dr. Patel was very friendly from the beginning and always listened to my concerns.
Age
30
Treated
2015
Success with this Doc
Yes
Race
Latino
Income
$0 - $49K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, IVF
Diagnosis
Unexplained
10
10
How was your experience with Sejal Patel at Center for Reproductive Medicine Orlando?
Dr. Patel was very friendly from the beginning and always listened to my concerns. She was always very professional, yet established a great relationship with me. She wanted me to feel comfortable; it was not hard to open up to her and build trust. She was an amazing doctor!
What's one piece of advice would you give a prospective patient of Sejal Patel at Center for Reproductive Medicine Orlando?
Be open and always speak your concerns and worries. Do not be afraid to ask questions.
During treatment, were you treated like a number or a human with Sejal Patel at Center for Reproductive Medicine Orlando?
Dr. Patel was very passionate and friendly. She communicated with me every step of the way and was very clear and precise in the information given. She made the best decisions based on her knowledge and what was best for me. She almost cancelled my frozen egg transfer due to my lining not being "adequate", but she went with her "gut" instinct and proceeded anyway....resulting in my twin boys. I am more than thankful I sought her services. Because of her, I am now a mom and know the meaning of true love. I cannot thank her enough for the precious gift she gave my husband and I.
Describe the protocols Sejal Patel used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
For Egg retrieval: menopur injections (morning) Bravelle (evening) Cetrotide Lupron For egg Transfer: Birth Control pills Lupron (10 units) in the morning Estrace 1mg and then progesterone
Describe your experience with the nursing staff.
They were very friendly and informative. They always returned my calls and addressed my concerns on a timely manner.
Describe your experience with Center for Reproductive Medicine Orlando.
Overall I had an excellent experience! The location was very convenient for me. If I couldn't make it to the appointments, they ensured I would be seen at their next closest location. They did whatever in their power to keep me satisfied.
Describe the costs associated with your care under Sejal Patel at Center for Reproductive Medicine Orlando.
close to $13,000-$14,000
Describe Sejal Patel's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.
Because they retrieved 31 eggs, 21 eggs fertilized and only 7 eggs made it to to final freezing stage...Doctor was okay with me transferring two embryos because she wanted me to have better chances of me conceiving....(my lining was also not looking ideal; instead of canceling cycle, she wanted to transfer either one or two and see if they would "stick"----luckily, they both did!
10
Doctor
Sejal Patel
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Center for Reproductive Medicine Orlando
Celebration
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

9
9
Age
27 - 28
Treated
2014 - 2015
Success with this Doc
Yes
Treatment
1 Embryo Freezing, IVF
Diagnosis
Recurrent Pregnancy Loss, Anovulation, Male Factor, PCOS
9
9
I enjoyed Dr. Jaffe as a doctor and will return to her when we go for our second. She is a no-nonsense woman who will work hard to get you a baby. If something won't work she will be honest. We wanted to transfer more than one embryo and she was adamant about only doing one due to my age. She was correct and I got pregnant after the first transfer. After getting pregnant she was very understanding of my worries.
Very clean, always busy! The front desk clerks [at Center for Reproductive Medicine Orlando] are very nice but because they are busy all the time they do get behind. There were numerous times we went in for an appointment and waited 15-30 minutes after our appointment time. I would recommend making blood appointments first thing in the morning--you get in and out faster. The phlebotomists are very good with small veins and very nice. The ultrasound techs explain as much as they can during exams to make sure you know how the cycle is going and how big the eggs are.
Age
27 - 28
Treated
2014 - 2015
Success with this Doc
Yes
Race
European, Native American
Income
$100K - $199K
Occupation
Operations
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Embryo Freezing, IVF
Diagnosis
Recurrent Pregnancy Loss, Anovulation, Male Factor, PCOS
9
9
How was your experience with Sharon Jaffe at Center for Reproductive Medicine Orlando?
I enjoyed Dr. Jaffe as a doctor and will return to her when we go for our second. She is a no-nonsense woman who will work hard to get you a baby. If something won't work she will be honest. We wanted to transfer more than one embryo and she was adamant about only doing one due to my age. She was correct and I got pregnant after the first transfer. After getting pregnant she was very understanding of my worries.
What's one piece of advice would you give a prospective patient of Sharon Jaffe at Center for Reproductive Medicine Orlando?
Ask clarification questions if she uses medical terms or medications and you aren't 100% sure what she is talking about.
During treatment, were you treated like a number or a human with Sharon Jaffe at Center for Reproductive Medicine Orlando?
Dr. Jaffe was very personable. She can occasionally use medical terms that if you don't ask for clarification you can leave confused. She will explain procedures and wastes no time getting to the point. If you like a no nonsense Dr. who will advocate for you and offer realistic expectations she is a perfect candidate. If you like someone who will candy coat or stroke your emotional ego she won't be the best fit for you.
Describe the protocols Sharon Jaffe used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
Due to my PCOS we tried oral medications and I did not get pregnant. We went to do a round of IUI and even though we had him tested before there was male factor infertility which resulted in canceling the cycle. After this we were forced to do IVF because my husband had a failed vasectomy reversal that only worked for a year and a half. The facility only does frozen cycles from what I gathered. The success rate is higher ans we wanted the PGS testing so that is the option we chose. We did follistem,luperon and a trigger for the retrieval. Luperon and progesterone for the transfer.
Describe your experience with the nursing staff.
Overall the nurses were pleasant. They rushed through the instructions for medication which was confusing. There was confusion about my trigger shot with the nurse that called me but luckily it was clarified before I took it.
Describe your experience with Center for Reproductive Medicine Orlando.
Very clean, always busy! The front desk clerks are very nice but because they are busy all the time they do get behind. There were numerous times we went in for an appointment and waited 15-30 minutes after our appointment time. I would recommend making blood appointments first thing in the morning--you get in and out faster. The phlebotomists are very good with small veins and very nice. The ultrasound techs explain as much as they can during exams to make sure you know how the cycle is going and how big the eggs are.
Describe the costs associated with your care under Sharon Jaffe at Center for Reproductive Medicine Orlando.
Overall the cost for IVF with a 5-day frozen transfer and PGS was less than $20k
What specific things went wrong at Center for Reproductive Medicine Orlando?
  • Provided conflicting information
9
Doctor
Sharon Jaffe
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

9
N/A
Age
34
Treated
2014
Success with this Doc
Yes
Treatment
4 IUI
Diagnosis
PCOS
9
N/A
He took time to listen to our frustrations...He's very smart, so there are times you can see him focused and analyzing the situation...What I most appreciated about Dr. Loy was his ability to see past just the right now. If a protocol didn't seem to work he was ready to discuss possible changes the next time to help illicit better results. I had previously had a physician continue the same protocol month after month without any success and it was very frustrating and expensive. Dr. Loy was honest about our results for our last IUI and we were heartbroken to hear that they were not as encouraging as we had hoped, but he encouraged us to go through with the IUI and then we arranged a meeting to discuss how to change things the next time and had a plan all in place.
The staff is this offices [CRM Orlando] biggest weakness. The only member of their staff who I can give glowing reviews of is their phlebotomist at the Winter Park office. She's amazing and so very patient. The rest of their current staff is not very knowledgeable and seem to be very disorganized. I had to tell the MA that called me when I should have a follow up appointment and if I hadn't insisted on being re scanned for follicle growth we would have missed out on our window and possibly on our sweet baby girl.
Age
34
Treated
2014
Success with this Doc
Yes
Race
Latino
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
4 IUI
Diagnosis
PCOS
9
N/A
How was your experience with Randall Loy at Center for Reproductive Medicine Orlando?
What I most appreciated about Dr. Loy was his ability to see past just the right now. If a protocol didn't seem to work he was ready to discuss possible changes the next time to help illicit better results. I had previously had a physician continue the same protocol month after month without any success and it was very frustrating and expensive. Dr. Loy was honest about our results for our last IUI and we were heartbroken to hear that they were not as encouraging as we had hoped, but he encouraged us to go through with the IUI and then we arranged a meeting to discuss how to change things the next time and had a plan all in place. By the grace of God we never had to move onto the "next step" and we now have a healthy baby girl!
What's one piece of advice would you give a prospective patient of Randall Loy at Center for Reproductive Medicine Orlando?
He is straight to the point. Intelligent, but not so much that it impedes his ability to be empathetic. We are very thankful for him!
During treatment, were you treated like a number or a human with Randall Loy at Center for Reproductive Medicine Orlando?
He took time to listen to our frustrations regarding previous cycles with another physician. He's very smart, so there are times you can see him focused and analyzing the situation, but I preferred that cerebral side of him to having a doctor who was overly warm and fuzzy and not trying to figure out the problem.
Describe your experience with the nursing staff.
The staff is this offices biggest weakness. The only member of their staff who I can give glowing reviews of is their phlebotomist at the Winter Park office. She's amazing and so very patient. The rest of their current staff is not very knowledgeable and seem to be very disorganized. I had to tell the MA that called me when I should have a follow up appointment and if I hadn't insisted on being re scanned for follicle growth we would have missed out on our window and possibly on our sweet baby girl.
9
Doctor
Randall Loy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
Nursing
+ Read more- Read less
10
10
Age
23
Treated
2013
Success with this Doc
No
Treatment
8 Fertility Medications
Diagnosis
Anovulation, PCOS, Other
10
10
He [Dr. Silva] was very kind and explained our situation well. He checked me to see if I had a block from my previous surgeries...went up my cervix with a camera to check to see if there was any scar tissue blocking me from getting pregnant from my c-section. Next step was 3 IUIs, then to IVF. He thought there might be a blockage where the sperm cannot reach the egg...went through extensive details of why me and my husband might not be conceiving
You have to prepay to even begin as an established patient [at Center for Reproductive Medicine] before even being seen by the doctors, which isn’t what I was used to. The staff is however very friendly and helpful when you call or have any kind of questions...He [Dr. Celso Silva] decided I had a possible blockage and needed to send the sperm closer to the egg try 3 cycles of IUI, then IVF...He was very kind and explained our situation well.
Age
23
Treated
2013
Success with this Doc
No
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
8 Fertility Medications
Diagnosis
Anovulation, PCOS, Other
10
10
How was your experience with Celso Silva at Center for Reproductive Medicine Orlando?
He was very nice and went through extensive details of why me and my husband might not be conceiving- we had my former OB who I did my Clomid and Letrozole treatments with and husbands sperm analysis send over her paper work. He went through each page with us, reading carefully. He checked my tubes during a office visit and then went up my cervix with a camera to check to see if there was any scar tissue blocking me from getting pregnant from my c-section. Next step was 3 IUIs, then to IVF. He thought there might be a blockage where the sperm cannot reach the egg. We didn’t continue treatment because of the out of pocket costs and traveling out of town missing work.
What's one piece of advice would you give a prospective patient of Celso Silva at Center for Reproductive Medicine Orlando?
Nothing- he takes care of everything for you.
During treatment, were you treated like a number or a human with Celso Silva at Center for Reproductive Medicine Orlando?
He was very kind and explained our situation well. He checked me to see if I had a block from my previous surgeries- C-section and when part of my cervix was removed during a cone biopsy.
Describe the protocols Celso Silva used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
I included this in a previous answer. He decided I had a possible blockage and needed to send the sperm closer to the egg try 3 cycles of IUI, then IVF. The mounting costs of all these procedures weighted heavy on our shoulders ontop of the drive to the clinics (45 minutes away) and missing work. My insurance doesn’t cover anything with fertility treatments
Describe your experience with Center for Reproductive Medicine Orlando.
You have to prepay to even begin as an established patient before even being seen by the doctors, which isn’t what I was used to. The staff is however very friendly and helpful when you call or have any kind of questions.
Describe the costs associated with your care under Celso Silva at Center for Reproductive Medicine Orlando.
Copays for diagnostic treatment. Then when I started rounds of IUI it was completely out of pocket and had to be paid before treatment was given. I would have to pay for medications, sonograms, sperm washing and handling and the actual treatment itself.
10
Doctor
Celso Silva
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Center for Reproductive Medicine Orlando
Celebration
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
9
Age
36 - 37
Treated
2018 - 2019
Success with this Doc
?
Treatment
3 IUI, Donor Sperm
Diagnosis
Diminished Ovarian Reserve
10
9
She [Dr. Sharon Jaffe] is truthful but with compassion. She is very intelligent and explains things well. It is a large clinic but with major procedures she tries to do them herself. My wife thought she could have been more personable but I liked her. She is not simply going to tell you what you want to hear which I think is important.... So far I have done 3 IUIs with clomid and a trigger shot. I ovulate on my own but we added clomid to possibly give me two eggs release instead of just one. I should be starting IVF within the week. The plan is antagonist protocol with no birth control. We will freeze all embryos and do genetic testing. Dr Jaffe recommends genetic testing for anyone over 35.
[CRM- Orlando's] Strengths would be convenient hours and open all days of the week. Knowledgeable about insurances (I have had 3 different ones since I began as a patient). Weakness is some issues with communication and being inconsistent on labs being placed on portal. Overall I would definitely recommend this clinic. Everyone has been kind.... The problem is there are so many people that you deal with that sometimes you feel lost in the shuffle. Nurses have always been friendly however.
Age
36 - 37
Treated
2018 - 2019
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, Donor Sperm
Diagnosis
Diminished Ovarian Reserve
10
9
How was your experience with Sharon Jaffe at Center for Reproductive Medicine Orlando?
She is truthful but with compassion. She is very intelligent and explains things well. It is a large clinic but with major procedures she tries to do them herself. My wife thought she could have been more personable but I liked her. She is not simply going to tell you what you want to hear which I think is important.
What's one piece of advice would you give a prospective patient of Sharon Jaffe at Center for Reproductive Medicine Orlando?
Make an appointment with Dr Jaffe for a consultation if you start to feel lost in the system of the big clinic.
During treatment, were you treated like a number or a human with Sharon Jaffe at Center for Reproductive Medicine Orlando?
She didn’t rush appointments and addressed questions.
Describe the protocols Sharon Jaffe used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
So far I have done 3 IUIs with clomid and a trigger shot. I ovulate on my own but we added clomid to possibly give me two eggs release instead of just one. I should be starting IVF within the week. The plan is antagonist protocol with no birth control. We will freeze all embryos and do genetic testing. Dr Jaffe recommends genetic testing for anyone over 35.
Describe your experience with the nursing staff.
The problem is there are so many people that you deal with that sometimes you feel lost in the shuffle. Nurses have always been friendly however.
Describe your experience with Center for Reproductive Medicine Orlando.
Strengths would be convenient hours and open all days of the week. Knowledgeable about insurances (I have had 3 different ones since I began as a patient). Weakness is some issues with communication and being inconsistent on labs being placed on portal. Overall I would definitely recommend this clinic. Everyone has been kind.
Describe the costs associated with your care under Sharon Jaffe at Center for Reproductive Medicine Orlando.
IUIs were approximately $1000 each with monitoring and procedure.
Describe Sharon Jaffe's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.
She strongly prefers one embryo but told me she would do 2 if not genetically tested because I am 36 with low reserve.
What specific things went wrong at Center for Reproductive Medicine Orlando?
  • Failed to call with results
10
Doctor
Sharon Jaffe
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask a Question

Ask this reviewer a question about their experience with Sharon Jaffe at Center for Reproductive Medicine Orlando.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
38 - 39
Treated
2018 - 2019
Success with this Doc
Yes
Treatment
2 Fertility Medications
Diagnosis
Endometriosis, Uterine Fibroids, Other
10
10
My first appointment with Dr. Loy was awesome. Infertility can seem like such a scary process. Dr. Loy is such a caring and compassionate doctor. He is so thorough and does not mind explaining everything to you in detail. He will always answer any questions that you may have without hesitation. I left my very first appointment with so much information. And I finally had a diagnosis of Fibroids and Endometriosis. I am still on my journey to conceive but, I am so thankful to Dr. Loy.
All of Dr. Loy’s nurses [at Center for Reproductive Medicine Orlando] are so sweet. My nurse Pamela F is amazing. She answers all of my questions and is always there to help me when I need help with something...The strenths of this clinic are: Everyone in the office that we encountered was very nice and friendly. No matter how many questions we asked, they were answered. Everything was explained in great detail. The process of infertility is so draining emotionally and mentally. This clinic made my husband and myself feel at ease about this process.
Age
38 - 39
Treated
2018 - 2019
Success with this Doc
Yes
Race
Black or African-American, Native American
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 Fertility Medications
Diagnosis
Endometriosis, Uterine Fibroids, Other
10
10
How was your experience with Randall Loy at Center for Reproductive Medicine Orlando?
I am so grateful to have Dr. Loy as my RE. My husband and I had been trying to conceive with no luck. In 2018, we decided it was time to find an RE. After hours of researching online, I found Dr. Loy. My first appointment with Dr. Loy was awesome. Infertility can seem like such a scary process. Dr. Loy is such a caring and compassionate doctor. He is so thorough and does not mind explaining everything to you in detail. He will always answer any questions that you may have without hesitation. I left my very first appointment with so much information. And I finally had a diagnosis of Fibroids and Endometriosis. I am still on my journey to conceive but, I am so thankful to Dr. Loy.
What's one piece of advice would you give a prospective patient of Randall Loy at Center for Reproductive Medicine Orlando?
Ask questions and follow the advice that he gives you.
During treatment, were you treated like a number or a human with Randall Loy at Center for Reproductive Medicine Orlando?
Dr. Loy makes you feel like a human because he shows care and compassion for your situation. He spends the time to get to know you and your medical history.
Describe your experience with your nurse at Center for Reproductive Medicine Orlando. (Assigned nurse: Pamela F)
All of Dr. Loy’s nurses are so sweet. My nurse Pamela F is amazing. She answers all of my questions and is always there to help me when I need help with something.
Describe your experience with Center for Reproductive Medicine Orlando.
The strenths of this clinic are: Everyone in the office that we encountered was very nice and friendly. No matter how many questions we asked, they were answered. Everything was explained in great detail. The process of infertility is so draining emotionally and mentally. This clinic made my husband and myself feel at ease about this process.
Describe Randall Loy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.
N/A
10
Doctor
Randall Loy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask a Question

Ask this reviewer a question about their experience with Randall Loy at Center for Reproductive Medicine Orlando.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
29 - 30
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
Fertility Medications
Diagnosis
Endometriosis, Unexplained
10
10
Dr. Loy is very thorough with his explanations and as to why he recommends something. He is very patient and does not seem annoyed when I have a list of questions I need to ask. He gives you the info very straight but also shows compassion. You can tell he enjoys his job...the only doctor that listened to my period pain and suspected Endometriosis. He recommended a laparoscopy and removed Stage 2. This surgery allowed me to get pregnant.
They [staff at Center for Reproductive Medicine Orlando] are very welcoming and make you feel at home!...Strengths--Nursing staff, you leave the appointments knowing what is next (they give you a detailed print out of your next steps). Weaknesses--Busy, hard to be seen sometimes...nurses are incredible, especially Pamela. They always communicate on a regular basis via the patient portal and answer questions in a timely manner. Pamela always reminds me that no question is stupid and to always ask if I have a question.
Age
29 - 30
Treated
2017 - 2018
Success with this Doc
Yes
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
Fertility Medications
Diagnosis
Endometriosis, Unexplained
10
10
How was your experience with Randall Loy at Center for Reproductive Medicine Orlando?
Dr. Loy is very thorough with his explanations and as to why he recommends something. He is very patient and does not seem annoyed when I have a list of questions I need to ask. He gives you the info very straight but also shows compassion. You can tell he enjoys his job.
What's one piece of advice would you give a prospective patient of Randall Loy at Center for Reproductive Medicine Orlando?
N/a
During treatment, were you treated like a number or a human with Randall Loy at Center for Reproductive Medicine Orlando?
The wait in the waiting room might be long but once you are being seen I never feel rushed and his nursing staff is AMAZING! They are very patient and also return calls the same day!
Describe the protocols Randall Loy used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
Dr. Loy was the only doctor that listened to my period pain and suspected Endometriosis. He recommended a laparoscopy and removed Stage 2. This surgery allowed me to get pregnant.
Describe your experience with the nursing staff.
Dr. Loy's nurses are incredible, especially Pamela. They always communicate on a regular basis via the patient portal and answer questions in a timely manner. Pamela always reminds me that no question is stupid and to always ask if I have a question.
Describe your experience with Center for Reproductive Medicine Orlando.
Strengths--Nursing staff, you leave the appointments knowing what is next (they give you a detailed print out of your next steps). Weaknesses--Busy, hard to be seen sometimes I was originally drawn away from CRM because of the reviews online saying you felt like a number and not an individual. I am so happy I gave CRM a chance because what I read online is not how I feel. They are very welcoming and make you feel at home!
10
Doctor
Randall Loy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
37 - 38
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
1 Fertility Medications
Diagnosis
Endometriosis
10
10
After a long series of tests, it was determined I had Endometriosis. Dr. Loy performed surgery on me for that. After several months, we then tried one round of Letrozole and Ovidrel and it worked!...He is incredibly intelligent, logical, understanding and has a great bedside manner. He performed surgery on me and several nurses in the hospital said they all fight to be with him in the OR because he's so great.
The nursing staff [ at Center for Reproductive Medicine Orlando] was always quick to return my phone calls and answer questions...They are incredibly passionate, understanding and supportive...After a long series of tests, it was determined I had Endometriosis. Dr. Loy performed surgery on me for that. After several months, we then tried one round of Letrozole and Ovidrel and it worked!
Age
37 - 38
Treated
2016 - 2017
Success with this Doc
Yes
Race
Income
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Fertility Medications
Diagnosis
Endometriosis
10
10
How was your experience with Randall Loy at Center for Reproductive Medicine Orlando?
My husband and I highly recommend Dr. Loy and his team. They are incredibly passionate, understanding and supportive. My husband and I had a 2 year struggle with infertility and wish we'd found Dr. Loy sooner. We are now 9 weeks pregnant and will forever be grateful to him for making that happen. He is incredibly intelligent, logical, understanding and has a great bedside manner. He performed surgery on me and several nurses in the hospital said they all fight to be with him in the OR because he's so great. My OB calls Dr. Loy "the King". Check out his You Tube videos for lessons on all things fertility-related. Don't hesitate to make an appointment with him.
What's one piece of advice would you give a prospective patient of Randall Loy at Center for Reproductive Medicine Orlando?
Come prepared with a list of questions and paper/pen to take notes. He is very intelligent and you will later want to remember all that he communicated to you.
During treatment, were you treated like a number or a human with Randall Loy at Center for Reproductive Medicine Orlando?
Dr. Loy is compassionate and we felt truly understood our struggles, emotions and concerns. He has great bedside manner, took time to listen while inserting much-needed humor and seemed to care for us deeply.
Describe the protocols Randall Loy used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
After a long series of tests, it was determined I had Endometriosis. Dr. Loy performed surgery on me for that. After several months, we then tried one round of Letrozole and Ovidrel and it worked!
Describe your experience with the nursing staff.
The nursing staff was always quick to return my phone calls and answer questions.
10
Doctor
Randall Loy
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
31 - 32
Treated
2015 - 2016
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Endometriosis, Uterine Fibroids, Other
10
10
I would recommend her [Sharon Jaffe of Center for Reproductive Medicine Orlando] to anyone and I have. She's very knowledgable and answered all my questions. She completed my surgery and took the time to review the results and next steps....She sat with me and answered all my questions. She took the time to go over everything...If you want someone to sit down and cry with you I don't think she's it. She's straight to the point and wants to get you pregnant. She is compassionate but in her own way. Her job is to give you a baby and that's what she focuses on
I would recommend her [Sharon Jaffe of Center for Reproductive Medicine Orlando] to anyone and I have. She's very knowledgable and answered all my questions. She completed my surgery and took the time to review the results and next steps....She sat with me and answered all my questions. She took the time to go over everything...If you want someone to sit down and cry with you I don't think she's it. She's straight to the point and wants to get you pregnant. She is compassionate but in her own way. Her job is to give you a baby and that's what she focuses on
Age
31 - 32
Treated
2015 - 2016
Success with this Doc
?
Race
Other
Income
$100K - $199K
Occupation
Sales Representative
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Endometriosis, Uterine Fibroids, Other
10
10
How was your experience with Sharon Jaffe at Center for Reproductive Medicine Orlando?
I would recommend her to anyone and I have. She's very knowledgable and answered all my questions. She completed my surgery and took the time to review the results and next steps.
What's one piece of advice would you give a prospective patient of Sharon Jaffe at Center for Reproductive Medicine Orlando?
If you want someone to sit down and cry with you I don't think she's it. She's straight to the point and wants to get you pregnant. She is compassionate but in her own way. Her job is to give you a baby and that's what she focuses on
During treatment, were you treated like a number or a human with Sharon Jaffe at Center for Reproductive Medicine Orlando?
She sat with me and answered all my questions. She took the time to go over everything
Describe the protocols Sharon Jaffe used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
Ultimately she tells you the best option for your situation but as the patient and the done paying she leaves it up to you. I had to have surgery. She recommended two options, surgery first or try fertility meds first. I wanted to do the cheaper route however my husband figured it would be a waste of money and to go straight to surgery. We chose that route and then after sat down with her to review our next options, fertility meds, IUI and then IVF if needed
Describe your experience with your nurse at Center for Reproductive Medicine Orlando. (Assigned nurse: She has a few nurses, but I always talk to the same ones who know my situation )
I call a ton and leave messages. They always call me back. They remember me when I go in and ask how I'm doing. They answer questions that I have and are compassionate
Describe the costs associated with your care under Sharon Jaffe at Center for Reproductive Medicine Orlando.
My insurance covered a lot of the surgery. Ultrasounds were over $100 each time but they monitor my account with my insurance and I always have credits to pay for things
10
Doctor
Sharon Jaffe
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Center for Reproductive Medicine Orlando
Lake Mary
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Verified

This patient has provided documentation of treatment at this clinic.

7
7
Age
31 - 33
Treated
2014 - 2016
Success with this Doc
?
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor
7
7
He [Dr. Loy] had a ton of experience, but I felt a bit like just a number at times. He seemed to get irritated when my husband and I started asking so many questions. I had watched some of his YouTube videos just before he walked in one day, and when he started talking, it was word for word from his videos, done without feeling. He has very high ratings, as does the clinic, so we'll see if I get a baby out of this, and after how many tries. I only just completed egg retrieval, so we'll see. If I get a baby out of this, he'll be a god to me.
Everything has been great [at Center for Reproductive Medicine Orlando]. They seem a bit pricier than others according to polls I've seen on some of the FB support groups in a part of. I just wish they wouldn't forget to call me with results sometimes...[The nurses] were very kind but forgot to call me twice with results.
Age
31 - 33
Treated
2014 - 2016
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor
7
7
How was your experience with Randall Loy at Center for Reproductive Medicine Orlando?
He had a ton of experience, but I felt a bit like just a number at times. He seemed to get irritated when my husband and I started asking so many questions. I had watched some of his YouTube videos just before he walked in one day, and when he started talking, it was word for word from his videos, done without feeling. He has very high ratings, as does the clinic, so we'll see if I get a baby out of this, and after how many tries. I only just completed egg retrieval, so we'll see. If I get a baby out of this, he'll be a god to me.
What's one piece of advice would you give a prospective patient of Randall Loy at Center for Reproductive Medicine Orlando?
Watch his YouTube videos. He had his own channel. There are many, and chances are good they will answer many of your questions.
During treatment, were you treated like a number or a human with Randall Loy at Center for Reproductive Medicine Orlando?
While knowledgeable and thorough, he always seems to be in a rush to get us out of there.
Describe your experience with the nursing staff.
They were very kind but forgot to call me twice with results.
Describe your experience with Center for Reproductive Medicine Orlando.
Everything has been great. They seem a bit pricier than others according to polls I've seen on some of the FB support groups in a part of. I just wish they wouldn't forget to call me with results sometimes.
Describe the costs associated with your care under Randall Loy at Center for Reproductive Medicine Orlando.
I used Attain, which cost $16,500 for two complete cycles, including 2 egg retrievals and unlimited transfers. The meds eye extra, which I got for around $3,700 thoth winfertility online. My insurance covered office visits, and anesthesia for egg retrieval was $500.
What specific things went wrong at Center for Reproductive Medicine Orlando?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
7
Doctor
Randall Loy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask a Question

Ask this reviewer a question about their experience with Randall Loy at Center for Reproductive Medicine Orlando.

Verified

This patient has provided documentation of treatment at this clinic.

6
7
Age
33
Treated
2015
Success with this Doc
No
Treatment
3 IUI
Diagnosis
Unexplained
6
7
Dr. Loy is very educated in his field and the first initial consultation provided us with lots of information and took the time to listen to our questions and to get to know us personally. He was very encouraging and felt good about our IUI's. I did feel though after we went through 3 unsuccessful IUI's we never had any follow up from Dr. Loy.
The clinic [CRM-Orlando] is very busy & the front desk employees were never friendly and felt like you were just another number they had to get through. I do know that they have a new office now since I have been there which they needed very badly with how busy they are.... However, after each round it was just on to the next and after our 3rd failed IUI we were never contacted back from the clinic to re-evaluate or talk about next steps.
Age
33
Treated
2015
Success with this Doc
No
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Marketer or PR
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Unexplained
6
7
How was your experience with Randall Loy at Center for Reproductive Medicine Orlando?
Dr. Loy is very educated in his field and the first initial consultation provided us with lots of information and took the time to listen to our questions and to get to know us personally. He was very encouraging and felt good about our IUI's. I did feel though after we went through 3 unsuccessful IUI's we never had any follow up from Dr. Loy.
What's one piece of advice would you give a prospective patient of Randall Loy at Center for Reproductive Medicine Orlando?
I would ask for more questions on what the next steps would be if they treatment is unsuccessful and if there are other routes that can be taken.
During treatment, were you treated like a number or a human with Randall Loy at Center for Reproductive Medicine Orlando?
I felt like we had lots of encouragement through our three rounds of IUI. However, after each round it was just on to the next and after our 3rd failed IUI we were never contacted back from the clinic to re-evaluate or talk about next steps.
Describe the protocols Randall Loy used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
We did three IUI's and I don't remember really the protocol but I know that he did use Letrozol instead of Clomid
Describe your experience with the nursing staff.
I also had a positive experience with the nursing staff. They were also friendly and kind.
Describe your experience with Center for Reproductive Medicine Orlando.
The clinic is very busy & the front desk employees were never friendly and felt like you were just another number they had to get through. I do know that they have a new office now since I have been there which they needed very badly with how busy they are.
Describe the costs associated with your care under Randall Loy at Center for Reproductive Medicine Orlando.
I don't remember exactly but I believe we paid about $500 total for each IUI treatment
6
Doctor
Randall Loy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
41 - 43
Treated
2012 - 2014
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
10
I came to Dr. Loy after a poor experience with another doctor. He was very clear and direct on how to proceed. He listened and seemed to care. I felt better leaving after our first consult...Dr. Loy knows his job very well. I am fully confident in him and would never see anyone else. A different Doctor did the 1st transfer.It was a fresh one and had to be done that day. He wasn't there. When he learned it didn't work he promised to do the next one. He did the next 2 and they both worked. If I decide to have a third child, I will see him again. We have 3 embryos still there. He is the best.
[Nursing staff at CRM Orlando] They always called the same time everyday so that helped. They were clear and would answer any question...This clinic gave me 2 kids so I have nothing but positive things to say. Great place....15000 for egg donor part 4000 for transfer...Dr. Loy knows his job very well. I am fully confident in him and would never see anyone else. A different Doctor did the 1st transfer.It was a fresh one and had to be done that day. He wasn't there. When he learned it didn't work he promised to do the next one.
Age
41 - 43
Treated
2012 - 2014
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI, 1 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
10
How was your experience with Randall Loy at Center for Reproductive Medicine Orlando?
Dr. Loy knows his job very well. I am fully confident in him and would never see anyone else. A different Doctor did the 1st transfer.It was a fresh one and had to be done that day. He wasn't there. When he learned it didn't work he promised to do the next one. He did the next 2 and they both worked. If I decide to have a third child, I will see him again. We have 3 embryos still there. He is the best.
What's one piece of advice would you give a prospective patient of Randall Loy at Center for Reproductive Medicine Orlando?
You are in the right place. Ask any question you have no matter how silly it may sound. He cares and will listen.
During treatment, were you treated like a number or a human with Randall Loy at Center for Reproductive Medicine Orlando?
I came to Dr. Loy after a poor experience with another doctor. He was very clear and direct on how to proceed. He listened and seemed to care. I felt better leaving after our first consult.
Describe the protocols Randall Loy used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
I did donor eggs. Used lupron shot in morning. Waited for triple stripe in uterus. Did progresterone suppositories. They weren't strong enough. Went to progresterone shots. My advice, forget the suppositories and ask for the shot. I had bleeding my 1st pregnancy and always wonder if I lost 1 transferred 2 because of the low progesterone. I have a son and daughter from 3 transfers. 2 single and 1 double.
Describe your experience with your nurse at Center for Reproductive Medicine Orlando. (Assigned nurse: Marna I think)
They always called the same time everyday so that helped. They were clear and would answer any question.
Describe your experience with Center for Reproductive Medicine Orlando.
This clinic gave me 2 kids so I have nothing but positive things to say. Great place.
Describe the costs associated with your care under Randall Loy at Center for Reproductive Medicine Orlando.
15000 for egg donor part 4000 for transfer
10
Doctor
Randall Loy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
3
4
Age
27 - 28
Treated
2012 - 2013
Success with this Doc
No
Treatment
3 IUI
Diagnosis
Male Factor, Unexplained
3
4
We knew the issue was low sperm count but I got tested for everything under the sun while my husband was asked for one sample. Afterwards, she [Dr Jaffe] made it seem too easy and that I'd be pregnant right away without explaining that it would be months of testing.
It was very much a sales pitch. they insisted that they try the "most cost effective solution" first but then later admitted that it almost never works the first or second time and must people have 6 IUIs. We couldn't afford 6 without applying for their financing.
Age
27 - 28
Treated
2012 - 2013
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Male Factor, Unexplained
3
4
How was your experience with Sharon Jaffe at Center for Reproductive Medicine Orlando?
It was originally made to sound like I was just "doing it wrong" and I was required to repeat costly tests not covered by insurance when my OBGYN had sent all the previous tests to her office. We knew the issue was low sperm count but I got tested for everything under the sun while my husband was asked for one sample. Afterwards, she made it seem too easy and that I'd be pregnant right away without explaining that it would be months of testing.
What's one piece of advice would you give a prospective patient of Sharon Jaffe at Center for Reproductive Medicine Orlando?
Ask "how long do you anticipate my treatment plan to take?" and go prepaired with facts. They might do good work (it didn't work for me) but it's all a form of sales.
During treatment, were you treated like a number or a human with Sharon Jaffe at Center for Reproductive Medicine Orlando?
It was all very clinical while I was desperate for answers and a baby.
Describe the protocols Sharon Jaffe used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
We did 1 IUI "blind to see what happens" which was upsetting because it was costly and we had been trying for 4 years at that point and this wasn't explained up front. Again, it was as if we just didn't "get" how to achieve pregnancy. The 2nd IUI consisted of "sperm washing" to ensure viable sperm and the 3rd with sperm washing, drugs to force ovulation (I had no issue ovilating) and at home fertility injections into my belly.
Describe your experience with your nurse at Center for Reproductive Medicine Orlando.
Much more warmth and compassion but too busy and rushed.
Describe your experience with Center for Reproductive Medicine Orlando.
Beautiful and clean. World renowned reviews.
Describe the costs associated with your care under Sharon Jaffe at Center for Reproductive Medicine Orlando.
Each IUI cost a minimum of $700 but that is without any drugs, initial testing, or office visits. Over all, after testing, drugs, and our 3 (failed) IUIs; we spend about $4000 before we decided to take a break for treatments.
What specific things went wrong at Center for Reproductive Medicine Orlando?
  • Provided conflicting information
  • Failed to convey critical information
3
Doctor
Sharon Jaffe
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
4
Clinic
Center for Reproductive Medicine Orlando
Lake Mary
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask a Question

Ask this reviewer a question about their experience with Sharon Jaffe at Center for Reproductive Medicine Orlando.

Verified

This patient has provided documentation of treatment at this clinic.

5
5
Age
35 - 36
Treated
2018 - 2019
Success with this Doc
No
Treatment
6 IUI, 2 IVF, 2 Egg Freezing, 2 Embryo Freezing
Diagnosis
Diminished Ovarian Reserve
5
5
She [Dr. Jaffe] can be very dry and intimidating sometimes. She is very straight forward though and confident in her skills. Sometimes I did have to argue with my clinic to get her as my doctor even though we went to that clinic for her services only.... My first cycle of stims my doctor was out of town and she didn’t let her patients know. Another doctor filled in and cancelled my cycle.... Sometimes I did have to argue with my clinic to get her as my doctor
Some of the weaknesses [of Center for Reproductive Medicine Orlando] is too busy and crowded. Over booking on transfer day and waiting 3 hours after my appointment time trying to hold a full bladder. Strengths are there quick communication through portal.... We spent about $40,000 this year for 3 stims cycles and one transfer. That’s with the cost of medications.
Age
35 - 36
Treated
2018 - 2019
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
6 IUI, 2 IVF, 2 Egg Freezing, 2 Embryo Freezing
Diagnosis
Diminished Ovarian Reserve
5
5
How was your experience with Sharon Jaffe at Center for Reproductive Medicine Orlando?
She can be very dry and intimidating sometimes. She is very straight forward though and confident in her skills. Sometimes I did have to argue with my clinic to get her as my doctor even though we went to that clinic for her services only.
What's one piece of advice would you give a prospective patient of Sharon Jaffe at Center for Reproductive Medicine Orlando?
Prepare for long office waits and to be prepared with questions if you have them ahead of time.
During treatment, were you treated like a number or a human with Sharon Jaffe at Center for Reproductive Medicine Orlando?
The office is really busy and I’ve felt rushed or forgotten some times.
Describe the protocols Sharon Jaffe used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
We used lupron depot and birth control to start. Gonal F, centrotide and menopur for stimulation. We used progesterone and estrogen for and after transfer until the pregnancy test.
Describe your experience with the nursing staff.
I was told different things by different nurses when trying to get questions answered. There was only one nurse that I trusted to give me the right answers as there were mix ups with the others.
Describe your experience with Center for Reproductive Medicine Orlando.
Some of the weaknesses is too busy and crowded. Over booking on transfer day and waiting 3 hours after my appointment time trying to hold a full bladder. Strengths are there quick communication through portal.
Describe the costs associated with your care under Sharon Jaffe at Center for Reproductive Medicine Orlando.
We spent about $40,000 this year for 3 stims cycles and one transfer. That’s with the cost of medications.
What specific things went wrong at Center for Reproductive Medicine Orlando?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
5
Doctor
Sharon Jaffe
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
5
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Sharon Jaffe at Center for Reproductive Medicine Orlando.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
29
Treated
2019
Success with this Doc
No
Treatment
5 IUI, 1 IVF, 1 Egg Freezing, Donor Sperm
Diagnosis
Recurrent Pregnancy Loss, PCOS, Other, Unexplained
10
10
Dr Asante is my second fertility doctor and I have only been working with him a short time but my experience has been wonderful.... After my embry transfer, positive pregnancy results, and miscarriage, Dr Asante was very empathetic and compassionate... Dr Asante tansfered a single embryo, however due to my recurrent miscarriages stated he would approve transferring more than one embryo at my next transfer if that is the decision I make
I think the clinic [Ctr for Repro Med] is a very welcoming environment. All of the staff are friendly and warm hearted which is very important with this type of treatment. It is easy to get an appointments. The staff are very knowledgeable and patient with answering any questions that you may have...My medications (progesterone and estrogen) were around 60 per week. 2,900$ for the FET. My ultrasounds and blood work were billed to my insurance, and I paid a 65 dollar co pay per office visit
Age
29
Treated
2019
Success with this Doc
No
Race
Other
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
5 IUI, 1 IVF, 1 Egg Freezing, Donor Sperm
Diagnosis
Recurrent Pregnancy Loss, PCOS, Other, Unexplained
10
10
How was your experience with Albert Asante at Center for Reproductive Medicine Orlando?
Dr Asante is my second fertility doctor and I have only been working with him a short time but my experience has been wonderful. Dr Asante has great knowledge on the process and is very through with al areas of treatment. After my embry transfer, positive pregnancy results, and miscarriage, Dr Asante was very empathetic and compassionate
What's one piece of advice would you give a prospective patient of Albert Asante at Center for Reproductive Medicine Orlando?
You are able to trust him with your care
During treatment, were you treated like a number or a human with Albert Asante at Center for Reproductive Medicine Orlando?
Dr Asante is very compassionate and thorough during the whole treatment process
Describe the protocols Albert Asante used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
Dr Asante followed the clinics protocols and is resulted in a successful thaw transfer, however I later miscarried
Describe your experience with the nursing staff.
The nursing staff was very helpful and even showed compassion after my miscarriage
Describe your experience with Center for Reproductive Medicine Orlando.
I think the clinic is a very welcoming environment. All of the staff are friendly and warm hearted which is very important with this type of treatment. It is easy to get an appointments. The staff are very knowledgeable and patient with answering any questions that you may have
Describe the costs associated with your care under Albert Asante at Center for Reproductive Medicine Orlando.
My medications (progesterone and estrogen) were around 60 per week. 2,900$ for the FET. My ultrasounds and blood work were billed to my insurance, and I paid a 65 dollar co pay per office visit
Describe Albert Asante's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.
Dr Asante tansfered a single embryo, however due to my recurrent miscarriages stated he would approve transferring more than one embryo at my next transfer if that is the decision I make
10
Doctor
Albert Asante
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Center for Reproductive Medicine Orlando
Celebration
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Albert Asante at Center for Reproductive Medicine Orlando.

Verified

This patient has provided documentation of treatment at this clinic.

6
5
Age
41
Treated
2019
Success with this Doc
?
Treatment
2 IUI
Diagnosis
Unexplained
6
5
I see her[Dr. Jaffe] as an experienced doctor, very good at explaining things when you don’t understand something. I was supposed to do an IUI cycle with her but got a different doctor instead because she’s not the weekend doctor at that time. ... I was hoping she would be more involved. ... She advised to do an HCG test. ... I have only seen her on my first consult and not during baseline ultrasound, blood test results, hcg etc. which was a let down.
Very nice facility, everything is under one roof. They could have a better frontline employees— maybe more personable ones? Their patient is not that updated. I dont see all my test results. ... I was not told that I was gonna be seen by a different doctor. ... I did IUI ... Under $500 ...They [nursing staff] ok. Inna hurry to get you in and out.
Age
41
Treated
2019
Success with this Doc
?
Race
South Asian
Income
Occupation
Operations
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IUI
Diagnosis
Unexplained
6
5
How was your experience with Sharon Jaffe at Center for Reproductive Medicine Orlando?
I see her as an experienced doctor, very good at explaining things when you don’t understand something. I was supposed to do an IUI cycle with her but got a different doctor instead because she’s not the weekend doctor at that time. I really don’t know yet if I’ll keep this doctor.
What's one piece of advice would you give a prospective patient of Sharon Jaffe at Center for Reproductive Medicine Orlando?
I would insist in seeing her for any treatment if possible.
During treatment, were you treated like a number or a human with Sharon Jaffe at Center for Reproductive Medicine Orlando?
I have only seen her on my first consult and not during baseline ultrasound, blood test results, hcg etc. which was a let down. I was hoping she would be more involved.
Describe the protocols Sharon Jaffe used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
She advised to do an HCG test. After that, I did Clomid, Ovidrel shot and IUI. I have yet to see the result as this is an ongoing treatment.
Describe your experience with the nursing staff.
They ok. Inna hurry to get you in and out.
Describe your experience with Center for Reproductive Medicine Orlando.
Very nice facility, everything is under one roof. They could have a better frontline employees— maybe more personable ones? Their patient is not that updated. I dont see all my test results. Im still giving them a chance as I just started. Ive met someone who reviewed them very well. I hope I made the right decision.
Describe the costs associated with your care under Sharon Jaffe at Center for Reproductive Medicine Orlando.
Under $500
Describe Sharon Jaffe's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.
I did IUI
What specific things went wrong at Center for Reproductive Medicine Orlando?
  • Failed to convey critical information
6
Doctor
Sharon Jaffe
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
5
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
0
7
Age
35 - 36
Treated
2016 - 2017
Success with this Doc
No
Treatment
7 IUI
Diagnosis
Unexplained
0
7
After 5 failed IUIs, I had to beg for a consult with the doctor.... He [Dr. Loy] admitted to not reviewing my complete file after each failed cycle. He only made decisions based on my current # of follicles and size, which is what the nurse gave him. I felt like he should have been more involved in my actual diagnoses and treatment.... First 4 cycles were strictly with letrozole and trigger.
Great about scheduling appointments. Multiple options and very flexible. Wait times [Ctr for Reproductive Med of Orlando] were rather frustrating: for example we waited in the room for our iui (undressed) for 1 hour and 15 minutes for the doctor. It wasn’t uncommon for them to be an hour or so behind schedule, even though the sign in the lobby says you should not wait more than 15 minutes.
Age
35 - 36
Treated
2016 - 2017
Success with this Doc
No
Race
European
Income
$200K - $499K
Occupation
Operations
Order & Number of Docs Seen
1st of 2 Docs
Treatment
7 IUI
Diagnosis
Unexplained
0
7
How was your experience with Randall Loy at Center for Reproductive Medicine Orlando?
He admitted to not reviewing my complete file after each failed cycle. He only made decisions based on my current # of follicles and size, which is what the nurse gave him. I felt like he should have been more involved in my actual diagnoses and treatment.
What's one piece of advice would you give a prospective patient of Randall Loy at Center for Reproductive Medicine Orlando?
Don’t wait until you are beyond frustrated to raise your hand. Be assertive in requesting time specifically with him versus the nurses. You are paying to be seen by a doctor, not a nurse.
During treatment, were you treated like a number or a human with Randall Loy at Center for Reproductive Medicine Orlando?
After 5 failed IUIs, I had to beg for a consult with the doctor. I feel like they should meet with you after every 2 failed cycles.
Describe the protocols Randall Loy used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
First 4 cycles were strictly with letrozole and trigger. I asked for a change in my process to see if we could get a more favorable outcome and they reluctantly prescribed injectables. (Gonal-f)
Describe your experience with the nursing staff.
Always returned calls within 24 hours. They were knowledgeable about process.
Describe your experience with Center for Reproductive Medicine Orlando.
Great about scheduling appointments. Multiple options and very flexible. Wait times were rather frustrating: for example we waited in the room for our iui (undressed) for 1 hour and 15 minutes for the doctor. It wasn’t uncommon for them to be an hour or so behind schedule, even though the sign in the lobby says you should not wait more than 15 minutes.
Describe the costs associated with your care under Randall Loy at Center for Reproductive Medicine Orlando.
$650 for iui, without medicine
0
Doctor
Randall Loy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Verified

This patient has provided documentation of treatment at this clinic.

9
9
Age
28
Treated
2017
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Anovulation, Male Factor
9
9
Dr. Asante takes the time with you during each visit to answer any questions you have and he thoroughbred explains each step of your process...Although my first IUI was not successful, I still love Dr. Asante and how he makes me feel as a patient. He is kind and very knowledgeable. He is positive about treatment but also realistic about what steps may need to be taken...Started with lab work for me to determine my hormones and amh levels, then checked my ovaries for cysts.
Very clean, organized, busy clinic [CRM - Orlando]. My only complaint is I went to the Lake Mary office because it is closer and more convenient for me but they don't always do ultrasounds and procedures there so I had to go to the Orlando office a lot...I dealt with different nurses but all seemed very nice and always returned my calls within the same day with any questions I had...IUI was $450, ultrasounds $225 and progesterone was $75, estrogen checks were $125
Age
28
Treated
2017
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Anovulation, Male Factor
9
9
How was your experience with Albert Asante at Center for Reproductive Medicine Orlando?
Although my first IUI was not successful, I still love Dr. Asante and how he makes me feel as a patient. He is kind and very knowledgeable. He is positive about treatment but also realistic about what steps may need to be taken.
During treatment, were you treated like a number or a human with Albert Asante at Center for Reproductive Medicine Orlando?
Dr. Asante takes the time with you during each visit to answer any questions you have and he thoroughbred explains each step of your process.
Describe the protocols Albert Asante used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
Started with lab work for me to determine my hormones and amh levels, then checked my ovaries for cysts. I started clomid cycle day 3, had a follicle scan cycle day 12 and scheduled the IUI for 2 days later.
Describe your experience with the nursing staff.
I dealt with different nurses but all seemed very nice and always returned my calls within the same day with any questions I had.
Describe your experience with Center for Reproductive Medicine Orlando.
Very clean, organized, busy clinic. My only complaint is I went to the Lake Mary office because it is closer and more convenient for me but they don't always do ultrasounds and procedures there so I had to go to the Orlando office a lot.
Describe the costs associated with your care under Albert Asante at Center for Reproductive Medicine Orlando.
IUI was $450, ultrasounds $225 and progesterone was $75, estrogen checks were $125
9
Doctor
Albert Asante
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Center for Reproductive Medicine Orlando
Lake Mary
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Albert Asante at Center for Reproductive Medicine Orlando.

Verified

This patient has provided documentation of treatment at this clinic.

8
8
Age
28 - 30
Treated
2015 - 2017
Success with this Doc
?
Treatment
2 IUI, 1 Egg Freezing
Diagnosis
Unexplained
8
8
She [Dr. Sharon Jaffe] had me use femura for five cycles, since there were supposedly less side affects than clomid, although I did produce eggs and ovulate they all ended in negative pregnancy test. Two of those times I opted for IUI's. Recently I had egg retrieval done for IVF and I used Gonal-F and Cetrotide.... Even though you do not see her every visit and some time you feel like she has a lot going on I still believe the information gets to her.
It is semi hard to get an appointment here [Center for Reproductive Medicine Orlando] and they are usually running late, but over all I trust their care.... The ones [nurses] assigned to Dr. Jaffe are great. I've had a few other ones that I talked to that were not so much, but maybe they were having a bad day.... She had me use femura for five cycles, since there were supposedly less side affects than clomid, although I did produce eggs and ovulate they all ended in negative pregnancy test. Two of those times I opted for IUI's. Recently I had egg retrieval done for IVF and I used Gonal-F and Cetrotide.
Age
28 - 30
Treated
2015 - 2017
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Engineer
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 1 Egg Freezing
Diagnosis
Unexplained
8
8
How was your experience with Sharon Jaffe at Center for Reproductive Medicine Orlando?
I really like Dr. Jaffe. I hope that she will get the results I want. I trust that she has set me up with the correct protocol. Even though you do not see her every visit and some time you feel like she has a lot going on I still believe the information gets to her.
What's one piece of advice would you give a prospective patient of Sharon Jaffe at Center for Reproductive Medicine Orlando?
Go in with questions and make sure to ask them all.
During treatment, were you treated like a number or a human with Sharon Jaffe at Center for Reproductive Medicine Orlando?
She is very good at explaining everything and making sure to answer questions.
Describe the protocols Sharon Jaffe used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
She had me use femura for five cycles, since there were supposedly less side affects than clomid, although I did produce eggs and ovulate they all ended in negative pregnancy test. Two of those times I opted for IUI's. Recently I had egg retrieval done for IVF and I used Gonal-F and Cetrotide.
Describe your experience with the nursing staff.
The ones assigned to Dr. Jaffe are great. I've had a few other ones that I talked to that were not so much, but maybe they were having a bad day.
Describe your experience with Center for Reproductive Medicine Orlando.
It is semi hard to get an appointment here and they are usually running late, but over all I trust their care.
Describe the costs associated with your care under Sharon Jaffe at Center for Reproductive Medicine Orlando.
With my insurance just to see a specialist is a higher copay. Then for IUI's at the time it was free. And IVF is pretty much out of pocket.
Describe Sharon Jaffe's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.
I am only allowed to do single transfer since ours are rated a decent quality at this point. They said maybe at the third cycle it may change.
8
Doctor
Sharon Jaffe
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

9
9
Age
32 - 33
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
1 IUI, Donor Sperm
Diagnosis
Male Factor
9
9
Dr. Silva was very good at explaining our situation and making sure we knew exactly what we were doing before making any final decisions...Femara, ovidrel, donor sperm and iui. First iui was successful. I now have a beautiful 4 month old son...he sat down in his office and never felt rushed, he helped find a path that others never did. He appeared to care about us as individuals...
I went to a couple different offices to see the physicians [at Center for Reproductive Medicine Orlando] and they are all good. I felt like the celebration office lacked the most at the front desk position. Girls didnt acknowledge you when you entered. Weren't very friendly...[nurses were] Fantastic. Compassionate. And very timely to answer questions...Dr. Silva was very good at explaining our situation and making sure we knew exactly what we were doing before making any final decisions
Age
32 - 33
Treated
2016 - 2017
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 3 Docs
Treatment
1 IUI, Donor Sperm
Diagnosis
Male Factor
9
9
How was your experience with Celso Silva at Center for Reproductive Medicine Orlando?
His nurses were amazing and compassionate, so was Dr. Silva. All made sure questions were answered quickly and fully. They understood or appeared to be concerned about what you were going through. Dr. Silva was very good at explaining our situation and making sure we knew exactly what we were doing before making any final decisions.
What's one piece of advice would you give a prospective patient of Celso Silva at Center for Reproductive Medicine Orlando?
Be open about what your expectations are and what your plans are.
During treatment, were you treated like a number or a human with Celso Silva at Center for Reproductive Medicine Orlando?
Human because he sat down in his office and never felt rushed, he helped find a path that others never did. He appeared to care about us as individuals.
Describe the protocols Celso Silva used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
Femara, ovidrel, donor sperm and iui. First iui was successful. I now have a beautiful 4 month old son.
Describe your experience with the nursing staff.
Fantastic. Compassionate. And very timely to answer questions.
Describe your experience with Center for Reproductive Medicine Orlando.
I went to a couple different offices to see the physicians and they are all good. I felt like the celebration office lacked the most at the front desk position. Girls didnt acknowledge you when you entered. Weren't very friendly.
Describe the costs associated with your care under Celso Silva at Center for Reproductive Medicine Orlando.
I'm not 100% but I think in total between 1500$ and 2500$ out of pocket. That's meds, labs, procedures, iui, donor sperm, storage.
9
Doctor
Celso Silva
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
9
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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9
9
Age
27 - 34
Treated
2010 - 2017
Success with this Doc
No
Treatment
2 IUI
Diagnosis
Tubal Blockage
9
9
She [Dr. Sejal Patel] was very personable and she cared about what we desired as a couple... took her time in explaining things and didn't assume that we knew anything. The only miscommunication that I believe we had was us thinking that doing the IUI meant an automatic pregnancy and when we tried once, then twice, to no avail, we decided to "give up" in a sense. Every time we've returned to CRM, we like working with Dr. Patel because she has been there from the beginning and she is working hard at helping us reach our dreams for our family.
I attended both locations [of Center for Reproductive Medicine] in Celebration, FL and Orlando, Fl. The clinic in Orlando is where they completed more procedures like HSG testing and IUI's, etc. There were long wait times at this clinic and it wasn't very comfortable temperature wise (it was fairly warm in the waiting room). The Celebration clinic was a lot smaller and was more so for consultations and blood work. These appointments rarely ran behind. The staff at each place was nice.
Age
27 - 34
Treated
2010 - 2017
Success with this Doc
No
Race
Black or African-American
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Tubal Blockage
9
9
How was your experience with Sejal Patel at Center for Reproductive Medicine Orlando?
Dr. Patel took her time in explaining things and didn't assume that we knew anything. The only miscommunication that I believe we had was us thinking that doing the IUI meant an automatic pregnancy and when we tried once, then twice, to no avail, we decided to "give up" in a sense. Every time we've returned to CRM, we like working with Dr. Patel because she has been there from the beginning and she is working hard at helping us reach our dreams for our family.
What's one piece of advice would you give a prospective patient of Sejal Patel at Center for Reproductive Medicine Orlando?
Be open in what you are looking for and expect her to be candid and honest with you in a empathetic way.
During treatment, were you treated like a number or a human with Sejal Patel at Center for Reproductive Medicine Orlando?
She was very personable and she cared about what we desired as a couple.
Describe your experience with the nursing staff.
They were caring and showed compassion. They did what they could to make me and my spouse feel comfortable and not embarrassed.
Describe your experience with Center for Reproductive Medicine Orlando.
I attended both locations in Celebration, FL and Orlando, Fl. The clinic in Orlando is where they completed more procedures like HSG testing and IUI's, etc. There were long wait times at this clinic and it wasn't very comfortable temperature wise (it was fairly warm in the waiting room). The Celebration clinic was a lot smaller and was more so for consultations and blood work. These appointments rarely ran behind. The staff at each place was nice.
Describe Sejal Patel's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.
My doctor was not for multiples, no more than two, because of the health risks that come along with that.
9
Doctor
Sejal Patel
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Center for Reproductive Medicine Orlando
Celebration
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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7
7
Age
33 - 34
Treated
2013 - 2014
Success with this Doc
No
Treatment
1 IUI
Diagnosis
Endometriosis, Poor Egg Quality, Tubal Blockage
7
7
Dr. Silva made me feel comfortable wen meeting with him. I didn't feel too rushed. He gave me tissues and time to cry when I became emotional. He did a pretty good job of explaining things. The only thing I didn't appreciate was always hearing about the IVF option. I knew it was an option but I wanted to try other methods first. He did not in any way pressure me to have IVF. However it was usually mentioned as an option in our meetings.
Lauren [a nurse at Center for Reproductive Medicine Orlando] was wonderful! I always felt calm when speaking to her. She was thorough and answered calls and emails timely!.... Several locations which is great. Wish they had early morning hours and late hours for regular appointments.... HSG Blood work Semen analysis for husband Prep body/ovaries, etc for IUI Vitamins for husband and I Ultrasounds to check ovaries, etc 1 round of IUI with negative for pregnancy.
Age
33 - 34
Treated
2013 - 2014
Success with this Doc
No
Race
Latino
Income
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Endometriosis, Poor Egg Quality, Tubal Blockage
7
7
How was your experience with Celso Silva at Center for Reproductive Medicine Orlando?
Dr. Silva made me feel comfortable wen meeting with him. I didn't feel too rushed. He gave me tissues and time to cry when I became emotional. He did a pretty good job of explaining things. The only thing I didn't appreciate was always hearing about the IVF option. I knew it was an option but I wanted to try other methods first. He did not in any way pressure me to have IVF. However it was usually mentioned as an option in our meetings.
What's one piece of advice would you give a prospective patient of Celso Silva at Center for Reproductive Medicine Orlando?
Be comfortable to ask as many questions as you want. Seek clarification and understanding regarding any information givento you.
During treatment, were you treated like a number or a human with Celso Silva at Center for Reproductive Medicine Orlando?
He did a good job of sitting down with me and my husband and explained things to us.
Describe the protocols Celso Silva used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
HSG Blood work Semen analysis for husband Prep body/ovaries, etc for IUI Vitamins for husband and I Ultrasounds to check ovaries, etc 1 round of IUI with negative for pregnancy.
Describe your experience with your nurse at Center for Reproductive Medicine Orlando. (Assigned nurse: Lauren Sanabria)
Lauren was wonderful! I always felt calm when speaking to her. She was thorough and answered calls and emails timely!
Describe your experience with Center for Reproductive Medicine Orlando.
Several locations which is great. Wish they had early morning hours and late hours for regular appointments.
Describe the costs associated with your care under Celso Silva at Center for Reproductive Medicine Orlando.
Don't remember exactly but I believe it was reasonable. We paid mostly out of pocket.
Describe Celso Silva's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.
N/A
7
Doctor
Celso Silva
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Center for Reproductive Medicine Orlando
Celebration
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

3
2
Age
41 - 42
Treated
2018 - 2019
Success with this Doc
?
Treatment
1 IUI, Donor Sperm
Diagnosis
Uterine Fibroids
3
2
[Dr. Frank Riggall is a] Very competent surgeon. The nurses at the hospital were I had my myomectomy highly recommend him. However I never really felt comfortable asking questions because I felt I would be wasting his time. Everything felt very remote and inpersonable during my IUI.... Not warm but not indifferent. Just don’t expect him to try to get to know you as a person.
One nurse [at Center for Reproductive Medicine Orlando] made a nasty comment about my body while the doctor was in the room. He never said a word about it. I was deeply embarrassed... I felt very much Ike a number here. A dollar sign and that was it. There have been some improvements over time with the patient portal. Questions are answered within 24 hours. The office is always busy. Expect your appointments, besides ultrasounds and blood draws to be at least a half hour behind schedule.
Age
41 - 42
Treated
2018 - 2019
Success with this Doc
?
Race
Black or African-American
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI, Donor Sperm
Diagnosis
Uterine Fibroids
3
2
How was your experience with Frank Riggall at Center for Reproductive Medicine Orlando?
Very competent surgeon. The nurses at the hospital were I had my myomectomy highly recommend him. However I never really felt comfortable asking questions because I felt I would be wasting his time. Everything felt very remote and inpersonable during my IUI.
What's one piece of advice would you give a prospective patient of Frank Riggall at Center for Reproductive Medicine Orlando?
Competent surgeon so I would recommend. Don’t expect much else.
During treatment, were you treated like a number or a human with Frank Riggall at Center for Reproductive Medicine Orlando?
Not warm but not indifferent. Just don’t expect him to try to get to know you as a person.
Describe your experience with the nursing staff.
One nurse made a nasty comment about my body while the doctor was in the room. He never said a word about it. I was deeply embarrassed.
Describe your experience with Center for Reproductive Medicine Orlando.
I felt very much Ike a number here. A dollar sign and that was it. There have been some improvements over time with the patient portal. Questions are answered within 24 hours. The office is always busy. Expect your appointments, besides ultrasounds and blood draws to be at least a half hour behind schedule.
Describe the costs associated with your care under Frank Riggall at Center for Reproductive Medicine Orlando.
IUI 500. Surgery down payment 300.
What specific things went wrong at Center for Reproductive Medicine Orlando?
  • Failed to inform you of changes in protocol
  • Failed to convey critical information
  • Failed to consider drug intolerance
3
Doctor
Frank Riggall
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
2
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
31
Treated
2019
Success with this Doc
?
Treatment
3 IUI
Diagnosis
Unexplained
10
10
Dt. Patel is very informative. She's kind and caring and very much loves her job. She explaind everything and really listens to what I want in my treatment. Other doctors diagnosed me with unexplained infertility and acted like I was too young to even bother yet. She never made me feel that way and always validated my feelings. She also does a great job of being clear and to the point which I enjoy. Overall my favorite infertility doctor I've seen yet.
My favorite part about the clinic [Ctr for Repro Med Orlando] is the patient portal, my least favorite thing is not seeing the doctor every visit but I do understand she is busy and can't be at every visit. The front staff is friendly and Heather the NP is very informative!... Dt. Patel is very informative. She's kind and caring and very much loves her job. She explaind everything and really listens to what I want in my treatment. Other doctors diagnosed me with unexplained infertility and acted like I was too young to even bother yet.
Age
31
Treated
2019
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
3 IUI
Diagnosis
Unexplained
10
10
How was your experience with Sejal Patel at Center for Reproductive Medicine Orlando?
Dt. Patel is very informative. She's kind and caring and very much loves her job. She explaind everything and really listens to what I want in my treatment. Other doctors diagnosed me with unexplained infertility and acted like I was too young to even bother yet. She never made me feel that way and always validated my feelings. She also does a great job of being clear and to the point which I enjoy. Overall my favorite infertility doctor I've seen yet.
What's one piece of advice would you give a prospective patient of Sejal Patel at Center for Reproductive Medicine Orlando?
Relax, and let Dr. Patel take over
During treatment, were you treated like a number or a human with Sejal Patel at Center for Reproductive Medicine Orlando?
She always makes me feel so human. She's sweet, understanding, and very informative
Describe the protocols Sejal Patel used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
3 IUIs with a trigger show if no baby then IVF
Describe your experience with Center for Reproductive Medicine Orlando.
My favorite part about the clinic is the patient portal, my least favorite thing is not seeing the doctor every visit but I do understand she is busy and can't be at every visit. The front staff is friendly and Heather the NP is very informative!
Describe the costs associated with your care under Sejal Patel at Center for Reproductive Medicine Orlando.
it was about 1,000 per IUI with meds and all monitoring.
10
Doctor
Sejal Patel
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Center for Reproductive Medicine Orlando
Celebration
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
8
Age
30 - 32
Treated
2015 - 2017
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF, 1 Embryo Freezing
Diagnosis
Endometriosis, Unexplained
10
8
[Dr. Loy] Has an extremely warm and understanding bedside manner. He truly listen to me! Diagnosed me with endometriosis after another infertility doc failed to. He felt very concerned with the things I was concerned for and I felt like I was being cared for like his daughter... He is extremely knowledgeable and I felt like he provided expert care. Also, all four of his sons were IVF so he understands the process. I cried in our first meeting when he told me I had a 100% chance of having a baby. He gave me so much hope
The nursing staff [Center for Reproductive Medicine] was kind but a lot of times didn’t know what medication I was on or where I was in my cycle or couldn’t schedule me in even though it was time dependent.... I was supposedly a candidate for a study concerning IVF only to find out after we had delayed the cycle to find out I was never a candidate so that was extremely frustrating. My insurance covered our cycle but the communication between provider and insurance was HORRIBLE! There was a real lack of communication on where you were in your cycle in scheduling appointments or proceeding with a cycle
Age
30 - 32
Treated
2015 - 2017
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Sales Representative
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 1 IVF, 1 Embryo Freezing
Diagnosis
Endometriosis, Unexplained
10
8
How was your experience with Randall Loy at Center for Reproductive Medicine Orlando?
He is extremely knowledgeable and I felt like he provided expert care. Also, all four of his sons were IVF so he understands the process. I cried in our first meeting when he told me I had a 100% chance of having a baby. He gave me so much hope
What's one piece of advice would you give a prospective patient of Randall Loy at Center for Reproductive Medicine Orlando?
Trust his judgement
During treatment, were you treated like a number or a human with Randall Loy at Center for Reproductive Medicine Orlando?
Has an extremely warm and understanding bedside manner. He truly listen to me! Diagnosed me with endometriosis after another infertility doc failed to. He felt very concerned with the things I was concerned for and I felt like I was being cared for like his daughter
Describe the protocols Randall Loy used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
I don’t remember
Describe your experience with the nursing staff.
The nursing staff was kind but a lot of times didn’t know what medication I was on or where I was in my cycle or couldn’t schedule me in even though it was time dependent. It was extremely frustrating
Describe your experience with Center for Reproductive Medicine Orlando.
Good and organized financial coordinator. The financial part was clear. The office was extremely clean and I liked the other physicians since I was seeing them occasionally through my transfer/retrieval
Describe the costs associated with your care under Randall Loy at Center for Reproductive Medicine Orlando.
Insurance covered it
Describe Randall Loy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.
He recommended single embryo transfer
What specific things went wrong at Center for Reproductive Medicine Orlando?
  • Lost paperwork
  • Lost appointments
  • Provided conflicting information
  • Failed to convey critical information
10
Doctor
Randall Loy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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9
9
Age
33 - 34
Treated
2016 - 2017
Success with this Doc
No
Treatment
1 IUI, 2 IVF
Diagnosis
Male Factor
9
9
Dr. Patel was very nice in explaining my options. She was very warm and welcome and made me feel comfortable... She allowed my husband to drop off many samples for our IUI treatments to increase our chances, which was very nice of her...She also referred a Reproductive Urologist for my husband to help increase his sperm count.
[the staff at Center for Reproductive Medicine Orlando] Very good with answering questions, returning email and addressing your concerns in a timely manner...IUI transfer was $450, labs and ultrasound ranged around $75-$150...nurses are very nice and proactive with answering emails and returning calls...allowed my husband to drop off many samples to increase our chances for the IUI.
Age
33 - 34
Treated
2016 - 2017
Success with this Doc
No
Race
Black or African-American
Income
$50K - $99K
Occupation
Business Executive
Order & Number of Docs Seen
1st of 3 Docs
Treatment
1 IUI, 2 IVF
Diagnosis
Male Factor
9
9
How was your experience with Sejal Patel at Center for Reproductive Medicine Orlando?
I had a great experience with Dr. Patel. I'm still going through the treatments. She allowed my husband to drop off many samples for our IUI treatments to increase our chances, which was very nice of her.
What's one piece of advice would you give a prospective patient of Sejal Patel at Center for Reproductive Medicine Orlando?
Be patient with your treatments and ask a lot of questions. Dr. Patel is good with answering all of your questions.
During treatment, were you treated like a number or a human with Sejal Patel at Center for Reproductive Medicine Orlando?
Dr. Patel was very nice in explaining my options. She was very warm and welcome and made me feel comfortable.
Describe the protocols Sejal Patel used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
My problem is severe male factor and Dr. Patel allowed my husband to drop off many samples to increase our chances for the IUI. She also referred a Reproductive Urologist for my husband to help increase his sperm count.
Describe your experience with your nurse at Center for Reproductive Medicine Orlando. (Assigned nurse: Evelyn MacMillian)
Dr. Patel's nurses are very nice and proactive with answering emails and returning calls.
Describe your experience with Center for Reproductive Medicine Orlando.
Very good with answering questions, returning email and addressing your concerns in a timely manner.
Describe the costs associated with your care under Sejal Patel at Center for Reproductive Medicine Orlando.
IUI transfer was $450, labs and ultrasound ranged around $75-$150
Describe Sejal Patel's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.
I liked Dr. Patel's approached to drop off many samples to increase our chances of conception.
9
Doctor
Sejal Patel
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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8
8
Age
30 - 32
Treated
2015 - 2017
Success with this Doc
No
Treatment
1 IUI, 1 IVF
Diagnosis
Endometriosis, PCOS
8
8
He is honest, straightforward, detailed. He takes his time with you. He made me feel safe and hopeful and while I have yet to achieve a healthy pregnancy I plan to continue with him. We feel like we are in good hands.... Took our concerns, moral and religious into account and aimed to design a treatment protocol that would cater to these needs
Strengths [of Center for Reproductive Medicine Orlando]: knowledge and experience, options Weaknesses: very busy, cannot get through to a nurse- have to leave voicemail and wait for call back... Laparoscopy: diagnose and remove stage II endo Letrozole and timed intercourse with monitoring: ovulated but negative result Letrozole plus IUI: ectopic pregnanc Mini IVF (Stimmed with letrozole): 1 egg retrieved, 3dt, negative
Age
30 - 32
Treated
2015 - 2017
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI, 1 IVF
Diagnosis
Endometriosis, PCOS
8
8
How was your experience with Randall Loy at Center for Reproductive Medicine Orlando?
He is honest, straightforward, detailed. He takes his time with you. He made me feel safe and hopeful and while I have yet to achieve a healthy pregnancy I plan to continue with him. We feel like we are in good hands.
What's one piece of advice would you give a prospective patient of Randall Loy at Center for Reproductive Medicine Orlando?
he tends to explain things in a scientific manner but don't be afraid to ask questions for clarity
During treatment, were you treated like a number or a human with Randall Loy at Center for Reproductive Medicine Orlando?
Took our concerns, moral and religious into account and aimed to design a treatment protocol that would cater to these needs
Describe the protocols Randall Loy used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
Laparoscopy: diagnose and remove stage II endo Letrozole and timed intercourse with monitoring: ovulated but negative result Letrozole plus IUI: ectopic pregnanc Mini IVF (Stimmed with letrozole): 1 egg retrieved, 3dt, negative
Describe your experience with Center for Reproductive Medicine Orlando.
Strengths: knowledge and experience, options Weaknesses: very busy, cannot get through to a nurse- have to leave voicemail and wait for call back
Describe the costs associated with your care under Randall Loy at Center for Reproductive Medicine Orlando.
We are 100% self pay Our IUI cycle cost around $1200 Our mini-IVF cycle was $3500 not including meds or anaesthsia
What specific things went wrong at Center for Reproductive Medicine Orlando?
  • Failed to call in prescriptions to pharmacy
8
Doctor
Randall Loy
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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9
10
Age
30
Treated
2016
Success with this Doc
No
Treatment
IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Poor Egg Quality, Uterine Fibroids
9
10
After our second egg retrieval, the lab failed to call us and tell us that our 2 eggs did not survive to day 5. When Dr. Loy found out, he personally called to apologize for the labs negligence and reassured me this was not how his clinic was expected to run...is very knowledgeable and experienced. He has great bed side manor and when our transfer failed he was very empathetic...suggests one embryo vs multiple...Although, I haven’t had success yet, as I just miscarried my first pregnancy and last frozen embryo, I do feel as if I am at the right clinic for starting our family.
The clinic is very clean and state of the art. Everyone on staff at CRM has a very specialized job that seems to be held to the highest standard. For as busy as they are, I do feel like I am more than just a number being cycled in and out...The nurses there are great and really want you to succeed. Although, I haven’t had success yet, as I just miscarried my first pregnancy and last frozen embryo, I do feel as if I am at the right clinic for starting our family.
Age
30
Treated
2016
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 2 Docs
Treatment
IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Poor Egg Quality, Uterine Fibroids
9
10
How was your experience with Randall Loy at Center for Reproductive Medicine Orlando?
Dr. Loy is very knowledgeable and experienced. He has great bed side manor and when our transfer failed he was very empathetic. The nurses there are great and really want you to succeed. Although, I haven’t had success yet, as I just miscarried my first pregnancy and last frozen embryo, I do feel as if I am at the right clinic for starting our family.
What's one piece of advice would you give a prospective patient of Randall Loy at Center for Reproductive Medicine Orlando?
Be an advocate for yourself, not just for science. But I would tell anyone at any clinic that.
Describe your experience with Center for Reproductive Medicine Orlando.
The clinic is very clean and state of the art. Everyone on staff at CRM has a very specialized job that seems to be held to the highest standard. For as busy as they are, I do feel like I am more than just a number being cycled in and out.
Describe the costs associated with your care under Randall Loy at Center for Reproductive Medicine Orlando.
2 rounds ivf (2 retrievals, 3 transfers) - 18k Meds for retrieval -16k Meds for transfer- $300 Hystoscopy- $500 Pelvic Laparoscopy- 3k
Describe Randall Loy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.
Dr. Loy suggests one embryo vs multiple
What specific things went wrong at Center for Reproductive Medicine Orlando?
  • Failed to call with results
  • Failed to convey critical information
9
Doctor
Randall Loy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

7
7
Age
31 - 33
Treated
2013 - 2015
Success with this Doc
No
Treatment
5 IUI
Diagnosis
Unexplained
7
7
I liked her [Dr. Sejal Patel] personality, she was nice. She seemed to be caring. I didn't like that after I requested and went over my records that her office notes were not exactly as things happened. She is a newer/younger doctor in the CRM office so she is not set in old ways as it seems the older doctors in that office may be.... Too many people in the clinic [CRM- Orlando], not enough time to spend with the patients
It would be nice if the patients were to be made to feel more like people instead of just a number starting with the person who checks u in at the front desk all the way up to and including the doctors.... I was supposed to be called with information on how to proceed further in my treatment by a certain time but never was. I called the office [CRM- Orlando] after hours because I knew I needed the info and if I didn't get it it would be a wasted month. Turns out the nurse should have calle me and given me the go ahead but she didn't and if I hadn't called that month would have been a waste at my expense.
Age
31 - 33
Treated
2013 - 2015
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Sales Representative
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
5 IUI
Diagnosis
Unexplained
7
7
How was your experience with Sejal Patel at Center for Reproductive Medicine Orlando?
I liked her personality, she was nice. She seemed to be caring. I didn't like that after I requested and went over my records that her office notes were not exactly as things happened. She is a newer/younger doctor in the CRM office so she is not set in old ways as it seems the older doctors in that office may be.
What's one piece of advice would you give a prospective patient of Sejal Patel at Center for Reproductive Medicine Orlando?
Make sure you say everything u need to say and ask everything u need to ask. Make sure she understands and hears u clearly.
During treatment, were you treated like a number or a human with Sejal Patel at Center for Reproductive Medicine Orlando?
Too many people in the clinic, not enough time to spend with the patients and don't feel like everything is done thoroughly.
Describe your experience with the nursing staff.
Not the worst I've had nor the best I've had but not bad at all.
Describe your experience with Center for Reproductive Medicine Orlando.
It would be nice if the patients were to be made to feel more like people instead of just a number starting with the person who checks u in at the front desk all the way up to and including the doctors.
What specific things went wrong at Center for Reproductive Medicine Orlando?
  • Failed to call with results
  • Lost results
  • Failed to convey critical information
7
Doctor
Sejal Patel
Communication
Trustworthiness
Compassion
Adaptability
Frequency seen during appointments
7
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
1
Age
41
Treated
2019
Success with this Doc
?
Treatment
IUI
Diagnosis
Tubal Blockage
10
1
She’s [Dr. Patel] has the best bed manners you can find in a doctor. She’s very knowledgeable and caring. Makes sure you understand every bit of what’s happening and what’s shes doing. We are self pay patients and she makes sure we are not doing a whole bunch of unnecessary tests. ... Wait until she has an appointment available. Best decision ever. She will listen to you and answer all your questions.
Billing staff is horrible. I can’t say enough bad things about this clinic [Center for Reproductive Medicine Orlando] billing department. People are rude and they will give patients wrong prices at any time . Ask for everything in writing otherwise everybody says something different. ... We are self pay patients and she [Dr. Patel] makes sure we are not doing a whole bunch of unnecessary tests.
Age
41
Treated
2019
Success with this Doc
?
Race
Latino
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
IUI
Diagnosis
Tubal Blockage
10
1
How was your experience with Sejal Patel at Center for Reproductive Medicine Orlando?
She’s has the best bed manners you can find in a doctor. She’s very knowledgeable and caring. Makes sure you understand every bit of what’s happening and what’s shes doing. We are self pay patients and she makes sure we are not doing a whole bunch of unnecessary tests.
What's one piece of advice would you give a prospective patient of Sejal Patel at Center for Reproductive Medicine Orlando?
Wait until she has an appointment available. Best decision ever. She will listen to you and answer all your questions.
During treatment, were you treated like a number or a human with Sejal Patel at Center for Reproductive Medicine Orlando?
Dr Patel is the best most caring Doctor.
Describe your experience with Center for Reproductive Medicine Orlando.
Billing staff is horrible. I can’t say enough bad things about this clinic billing department. People are rude and they will give patients wrong prices at any time . Ask for everything in writing otherwise everybody says something different.
What specific things went wrong at Center for Reproductive Medicine Orlando?
  • Failed to inform you of changes in protocol
  • Provided conflicting information
10
Doctor
Sejal Patel
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
1
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
28
Treated
2018
Success with this Doc
Yes
Treatment
Fertility Medications
Diagnosis
Endometriosis
10
10
She [Dr. Patel] was understanding, enjoyed being challenged with educated questions. She treated me like an educated medical professional (which I am) and didn't mind me asking tough questions. She was helpful in suggestions given and was very thorough in making sure sure had all of her bases covered with me....The clinic was extremely organized, friendly, and on top of things. They really showed respect and compassion for me.
The clinic [Ctr for Reproductive Med] was extremely organized, friendly, and on top of things. They really showed respect and compassion for me. They had good willingness to help. Communicating to nursing staff through the portal online was easy and they gave quick responses. Nurses were very responsive to phone calls as well... She [Dr. Patel] was understanding, enjoyed being challenged with educated questions. She treated me like an educated medical professional
Age
28
Treated
2018
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Doctor
Order & Number of Docs Seen
1 Doc Seen
Treatment
Fertility Medications
Diagnosis
Endometriosis
10
10
How was your experience with Sejal Patel at Center for Reproductive Medicine Orlando?
She was understanding, enjoyed being challenged with educated questions. She treated me like an educated medical professional (which I am) and didn't mind me asking tough questions. She was helpful in suggestions given and was very thorough in making sure sure had all of her bases covered with me.
Describe your experience with Center for Reproductive Medicine Orlando.
The clinic was extremely organized, friendly, and on top of things. They really showed respect and compassion for me. They had good willingness to help. Communicating to nursing staff through the portal online was easy and they gave quick responses. Nurses were very responsive to phone calls as well
10
Doctor
Sejal Patel
Communication
Compassion
Explained risks
Frequency seen during appointments
10
Clinic
Center for Reproductive Medicine Orlando
Celebration
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

9
10
Age
24 - 25
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
3 IUI
Diagnosis
PCOS
9
10
He explains every step of he way with great detail and uses words we understand. He also uses what medications benefits each person. During my surgery Dr Rigall made me feel extremely comfortable and explained every step of the way... He cares for each of his patients individualy. Always cares what my husband and I say. Follow up frequently
I have been going to CRM FOR OVER 2 years and the staff are great ! Place is clean and always well sanitized. I would recommend this fertility clinic to any of my loved ones. The office is also in very good locations... Lauri is an awesome nurse. She followed with me every month and always answered all my questions.
Age
24 - 25
Treated
2017 - 2018
Success with this Doc
Yes
Race
Latino
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
3 IUI
Diagnosis
PCOS
9
10
How was your experience with Frank Riggall at Center for Reproductive Medicine Orlando?
He explains every step of he way with great detail and uses words we understand. He also uses what medications benefits each person. During my surgery Dr Rigall made me feel extremely comfortable and explained every step of the way.
What's one piece of advice would you give a prospective patient of Frank Riggall at Center for Reproductive Medicine Orlando?
Be honest and open from the beginning on what you are looking for and time frames
During treatment, were you treated like a number or a human with Frank Riggall at Center for Reproductive Medicine Orlando?
He cares for each of his patients individualy. Always cares what my husband and I say. Follow up frequently
Describe your experience with the nursing staff.
Lauri is an awesome nurse. She followed with me every month and always answered all my questions.
Describe your experience with Center for Reproductive Medicine Orlando.
I have been going to CRM FOR OVER 2 years and the staff are great ! Place is clean and always well sanitized. I would recommend this fertility clinic to any of my loved ones. The office is also in very good locations
Describe the costs associated with your care under Frank Riggall at Center for Reproductive Medicine Orlando.
5,000
9
Doctor
Frank Riggall
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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7
7
Age
38 - 39
Treated
2015 - 2016
Success with this Doc
?
Treatment
1 IVF
Diagnosis
7
7
I had some frustration early on because I didn't feel like had clear answers to some of my questions. I think that Dr Jaffe is very straight forward and does not sugar coat things which I like. However, I feel like she could do a better job of explaining medical terminology, procedures, options, etc. I always felt like I had a ton of questions because this was all new (and sometimes scary to me).
For the most part I feel like the nurses [at Center for Reproductive Medicine Orlando] are very responsive. I had some frustration early on because I didn't feel like had clear answers to some of my questions....I think that Dr Jaffe is very straight forward and does not sugar coat things which I like. However, I feel like she could do a better job of explaining medical terminology, procedures, options, etc. I always felt like I had a ton of questions because this was all new (and sometimes scary to me).
Age
38 - 39
Treated
2015 - 2016
Success with this Doc
?
Race
Other
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
7
7
How was your experience with Sharon Jaffe at Center for Reproductive Medicine Orlando?
I had some frustration early on because I didn't feel like had clear answers to some of my questions. I think that Dr Jaffe is very straight forward and does not sugar coat things which I like. However, I feel like she could do a better job of explaining medical terminology, procedures, options, etc. I always felt like I had a ton of questions because this was all new (and sometimes scary to me).
Describe your experience with the nursing staff.
For the most part I feel like the nurses are very responsive. I had some frustration early on because I didn't feel like had clear answers to some of my questions.
Describe your experience with Center for Reproductive Medicine Orlando.
I'm getting ready to start a second IVF cycle and I'm anxious to see what we might do differently to improve our chances of getting pregnant.
7
Doctor
Sharon Jaffe
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Center for Reproductive Medicine Orlando
Orlando
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
27 - 29
Treated
2014 - 2016
Success with this Doc
?
Treatment
3 IUI
Diagnosis
Anovulation, Endometriosis, PCOS, Tubal Blockage, Unexplained
10
10
He [Dr Celso Silva] is very honest and let's me have some control over my treatment. The staff is always friendly and supportive....He listens and talks to me like a normal person. Compassionate and really feels like he is part of your team...I have a main nurse for my doctor that communicates all my results. Sometimes I have other nurses for my ultrasounds or blood work but everyone is nice...[Center for Reproductive Medicine Orlando's] Strengths- organized, everything has a place Weakness- can have a learning curve to learn the methods
He [Dr Celso Silva] is very honest and let's me have some control over my treatment. The staff is always friendly and supportive....He listens and talks to me like a normal person. Compassionate and really feels like he is part of your team...I have a main nurse for my doctor that communicates all my results. Sometimes I have other nurses for my ultrasounds or blood work but everyone is nice...[Center for Reproductive Medicine Orlando's] Strengths- organized, everything has a place Weakness- can have a learning curve to learn the methods
Age
27 - 29
Treated
2014 - 2016
Success with this Doc
?
Race
European, Native American
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Anovulation, Endometriosis, PCOS, Tubal Blockage, Unexplained
10
10
How was your experience with Celso Silva at Center for Reproductive Medicine Orlando?
He is very honest and let's me have some control over my treatment. The staff is always friendly and supportive.
What's one piece of advice would you give a prospective patient of Celso Silva at Center for Reproductive Medicine Orlando?
Go to him if you want someone to be honest. He is considerate but tells the truth
During treatment, were you treated like a number or a human with Celso Silva at Center for Reproductive Medicine Orlando?
He listens and talks to me like a normal person. Compassionate and really feels like he is part of your team
Describe the protocols Celso Silva used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
Usually they try something 3 cycles in a row. They don't force unnecessary procedures and I can elect further testing
Describe your experience with your nurse at Center for Reproductive Medicine Orlando. (Assigned nurse: Evelyn)
I have a main nurse for my doctor that communicates all my results. Sometimes I have other nurses for my ultrasounds or blood work but everyone is nice
Describe your experience with Center for Reproductive Medicine Orlando.
Strengths- organized, everything has a place Weakness- can have a learning curve to learn the methods
What specific things went wrong at Center for Reproductive Medicine Orlando?
  • Provided conflicting information
10
Doctor
Celso Silva
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Center for Reproductive Medicine Orlando
Celebration
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
10
Age
37 - 38
Treated
2018 - 2019
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
Male Factor, PCOS, Poor Egg Quality
10
10
She [Dr. Jaffe] was honest and direct while still offering up the opportunity to educate me on what was happening. It helped me to better understand this process and not feel like I was left in the dark... She will teach you as much as you are willing to teach yourself. But also know she will tell it how it is. But won’t be offensive in the process she is just honest about your odds...She told me I would get pregnant and she delivered!
[Center for Reproductive Medicine Orlando was] All in one. Blood work there, ultrasound appointments there and the surgery center downstairs... made it very convenient. When I first started they took tricare. But with the new year they dropped tricare at the surgical center so I had to pay the egg retrieval and transfer out of pocket. That was a big negative...[nurses were] Always detailed and attentive. They have an online portal you can message the nurses and got answers pretty much right away.
Age
37 - 38
Treated
2018 - 2019