How was your experience with Jani Jensen at Mayo Clinic?
We made the trek from the Twin Cities down to Rochester for all of our appointments based on the quality of care we received from Dr. Jensen. In addition, and although you can see any of the doctors for appointments, I only scheduled my appointments with her, (though for my retrieval I didn't have any choice in the matter as they are on a schedule for retrievals). She is the type of person I respond best to - "Get $(#% Done" - but does so in a way that still comes off as compassionate and caring. I'm still in the middle of my care, but I feel like she is doing everything in her power to make it successful.
What's one piece of advice would you give a prospective patient of Jani Jensen at Mayo Clinic?
Be straight and to the point with your objectives for care and how much (or how little) information you may want from her.
During treatment, were you treated like a number or a human with Jani Jensen at Mayo Clinic?
You know when you go out on a first date and you just click with the other person? That was my experience with Dr. Jensen. She took the time to get to know my husband and me, did an amazing job of picking up on we needed from her in terms of type of information and how it was presented, made sure all of our questions were answered, suggested a second opinion from a "baby or your money back" clinic when we finally needed to be moved to IVF, and even took her lunch break to come back and talk to us during one appointment.
Describe the protocols Jani Jensen used in your cycles at Mayo Clinic and their degree of success.
4 rounds of letrozole + timed intercourse. 3 were suggested, we did a bonus round because we were going to be out of town and couldn't do an IUI that month.
3 IUIs. We were a good candidate for this being successful given the diagnosis of unexplained infertility, quality of husband's sperm, and our overall age/health. We were given the option of doing IVF right away, but after reviewing the statistics with Dr. Jensen, 3 IUI cycles seemed like the right choice.
Currently in the middle our first round of IVF. After 3 IUIs, were were told the chance of it being successful dropped significantly so we should try to be more aggressive.
We were given options on meds to help with pricing, so it was a Folistim/Gonal-F + Menopur cycle, with Ganirelix for a few days before the Pregnyl trigger.
Egg retrieval - 16 total, 12 mature, 10 fertilized without ICSI. ICSI is standard at Mayo for unexplained infertility, but given the additional cost and the studies I looked at (percentage of live births with/without ICSI for unexplained infertility couples with no MFI) we opted against it.
Slightly elevated progesterone on the day of trigger (2.0), so the fresh transfer was cancelled and all embryos were frozen on Day 1. Next step is another consult with Dr. Jensen, then a protocol for a frozen transfer which will be 7-8 weeks out.
Describe your experience with the nursing staff.
The regular ultrasound tech is fantastic, as is the phone staff.
Anna was also a stand out for us in terms of care. One nurse had a difficult time with our first IUI, and seemed freaked out when it was not going well so she had someone else come in to finish the job (turned out to be Anna). She didn't have the same problems, which was good.
Describe your experience with Mayo Clinic.
On-time appointments and the quality of care from top to bottom are fantastic. Some of the appointments for education can be a bit repetitive and seemingly useless, especially if you are traveling from out of town. That said, I also don't think they did a good job of explaining their ICSI policy to us at any point, which is an area they can improve on.
Describe the costs associated with your care under Jani Jensen at Mayo Clinic.
Lori Kingsley in the billing office is great, but her co-worker is terrible. Make sure you work with Lori instead.
Pricing is $9,900 for one round of IVf, which includes everything except for male testing/collection (which I believe was around $300 - $400), embryo storage ($300-$400) and ICSI (around $1,100). It also does not include medications. With my transfer being cancelled, the frozen transfer will be included as well as I had viable embryos.
What specific things went wrong at Mayo Clinic?
- Failed to convey critical information