Mercy Clinic Fertility Services

Available Resources

Genetic counseling is not offered: Not Offered
Genetic counseling
is not offered
Acupuncture is not offered: Not Offered
Acupuncture
is not offered
Mental health counseling: Offered
Mental health counseling
Nutrition counseling: Offered
Nutrition counseling
Administration of shots: Offered
Administration of shots
Coordinating at-home nursing is not offered: Not Offered
Coordinating at-home nursing
is not offered
Selling medication: Offered
Selling medication
Providing backup medication: Offered
Providing backup medication
Medical Tower B
621 S. New Ballas Road, Tower B Suite 1015-B
St. Louis, MO 63141
(314) 251-8965
On a scale from 0-10, how likely are you to recommend Mercy Clinic Fertility Services to a friend?
Strongly recommend: 100%10
2 assessments
  • 100% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 0% Don't recommend (0-6)
Operations
Poorly operated
Operated well
10
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
Difficult scheduling
Easy scheduling
10
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
Incompetent billing dept.
Competent billing dept.
10
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
Poor nursing team
Excellent nursing team
10
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
Low attention to detail
High attention to detail
8.5
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
>42
This Clinic
National Average
Annual Cycles for this Clinic
?
Annual Cycles National Avg.
635
10
Average Doctor Score
1 doctor
2 assessments
10
10
Age
25 - 27
Treated
2017 - 2019
Success with this Doc
?
Treatment
Diagnosis
Anovulation, Endometriosis, PCOS, Tubal Blockage
10
10
We’ve been with Dr Puthoff for over two years and we feel like he is as committed to the goal as we are. He seems invested in our family and has been wonderful to us from day one...We did numerous cycles of Letrozole, Letrozole plus trigger shot when I didn’t ovulate; Letrozole plus clomid plus trigger shot for better chance of success. Finally we took his advice and did injectable gonadatropins plus trigger shot (Estrace, progesterone, preseed, etc.) and after three years of infertility, finally became pregnant for the first time.
The clinic [Mercy Clinic Fertility Services] is well organized, clean, professionally run. They are very busy and have a full book of patients. They have a clear order of operations so sometimes I become frustrated when I don’t hear back immediately, but they never forget to call after their last patient...Everyone on Dr. Puthoffs team is amazing. I look forward to seeing them all!...Cost have been very reasonable. All procedures, scans and bloodwork have been sent to insurance. The medication is not covered by insurance and he always provided info on alternatives. The most expensive cycle was about $1500.
Age
25 - 27
Treated
2017 - 2019
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Business Executive
Order & Number of Docs Seen
1 Doc Seen
Treatment
Diagnosis
Anovulation, Endometriosis, PCOS, Tubal Blockage
10
10
How was your experience with Gavin Puthoff at Mercy Clinic Fertility Services?
Dr Puthoff is an expert doctor and surgeon. He has earned my trust over and over again. We feel safe and confident in his care. We could not be more grateful to have found him, especially after having so many horrible experiences with doctors. He’s one of a kind.
What's one piece of advice would you give a prospective patient of Gavin Puthoff at Mercy Clinic Fertility Services?
Get on his waiting list, start charting right away. That way you can begin treatment immediately. Be patient. Dr Puthoff strives to understand why you body is behaving the way it is; that leads to more successful results but does take some trial and error.
During treatment, were you treated like a number or a human with Gavin Puthoff at Mercy Clinic Fertility Services?
We’ve been with Dr Puthoff for over two years and we feel like he is as committed to the goal as we are. He seems invested in our family and has been wonderful to us from day one.
Describe the protocols Gavin Puthoff used in your cycles at Mercy Clinic Fertility Services and their degree of success.
We did numerous cycles of Letrozole, Letrozole plus trigger shot when I didn’t ovulate; Letrozole plus clomid plus trigger shot for better chance of success. Finally we took his advice and did injectable gonadatropins plus trigger shot (Estrace, progesterone, preseed, etc.) and after three years of infertility, finally became pregnant for the first time.
Describe your experience with your nurse at Mercy Clinic Fertility Services. (Assigned nurse: Jeannette and Bridget )
Everyone on Dr. Puthoffs team is amazing. I look forward to seeing them all!
Describe your experience with Mercy Clinic Fertility Services.
The clinic is well organized, clean, professionally run. They are very busy and have a full book of patients. They have a clear order of operations so sometimes I become frustrated when I don’t hear back immediately, but they never forget to call after their last patient.
Describe the costs associated with your care under Gavin Puthoff at Mercy Clinic Fertility Services.
Cost have been very reasonable. All procedures, scans and bloodwork have been sent to insurance. The medication is not covered by insurance and he always provided info on alternatives. The most expensive cycle was about $1500.
Describe Gavin Puthoff's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Mercy Clinic Fertility Services.
No IVF
What specific things went wrong at Mercy Clinic Fertility Services?
  • Failed to order appropriate test
10
Doctor
Gavin Puthoff
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Mercy Clinic Fertility Services
Medical Tower B
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Ask a Question

Ask this reviewer a question about their experience with Gavin Puthoff at Mercy Clinic Fertility Services.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
32
Treated
2018
Success with this Doc
?
Treatment
2 IUI
Diagnosis
Male Factor
10
10
He [Dr. Gavin Puthoff] is Very empathetic. I feel very important and I love his approach with NapPro technology. Never pushy and gave me a more thorough work than I have ever had. He treated my husband as an individual instead of going through me whic made my husband feel more apart of this journey... His goal is to avoid IUI and IVF and actually fix the underlying problem so conception can happen naturally!... He approaches from a medical standpoint so everything was covered by insurance (andmy insirance doesn’t cover fertility treatment)
[Mercy Fertility Services is] Absolutely fantastic. They are extremely organized and I always left knowing the plan. Everyone from the front desk to my US tech was on the same page and knew the plan of care for me. The environment is very relaxed and empathetic.... [the nurses are] Very knowledgeable and reassuring. Made me feel important. Always got back to me with answers promptly. Called my husband with his results, instead of calling me, which made him feel included
Age
32
Treated
2018
Success with this Doc
?
Race
Other
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
2 IUI
Diagnosis
Male Factor
10
10
How was your experience with Gavin Puthoff at Mercy Clinic Fertility Services?
He is Very empathetic. I feel very important and I love his approach with NapPro technology. Never pushy and gave me a more thorough work than I have ever had. He treated my husband as an individual instead of going through me whic made my husband feel more apart of this journey
What's one piece of advice would you give a prospective patient of Gavin Puthoff at Mercy Clinic Fertility Services?
Definitely go! You will not be disappointed. His goal is to avoid IUI and IVF and actually fix the underlying problem so conception can happen naturally!
During treatment, were you treated like a number or a human with Gavin Puthoff at Mercy Clinic Fertility Services?
His staff is extremely caring and empathetic. I never feel rushed and I feel important there and like my case is the only case they are managing (I know it’s not).
Describe your experience with your nurse at Mercy Clinic Fertility Services. (Assigned nurse: Lindsay Nalor )
Very knowledgeable and reassuring. Made me feel important. Always got back to me with answers promptly. Called my husband with his results, instead of calling me, which made him feel included
Describe your experience with Mercy Clinic Fertility Services.
Absolutely fantastic. They are extremely organized and I always left knowing the plan. Everyone from the front desk to my US tech was on the same page and knew the plan of care for me. The environment is very relaxed and empathetic.
Describe the costs associated with your care under Gavin Puthoff at Mercy Clinic Fertility Services.
He approaches from a medical standpoint so everything was covered by insurance (andmy insirance doesn’t cover fertility treatment)
10
Doctor
Gavin Puthoff
Communication
Trustworthiness
Compassion
10
Clinic
Mercy Clinic Fertility Services
Medical Tower B
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Ask a Question

Ask this reviewer a question about their experience with Gavin Puthoff at Mercy Clinic Fertility Services.

Verified

This patient has provided documentation of treatment at this clinic.