Nova IVF

Available Resources

Genetic counseling: Offered
Genetic counseling
Acupuncture: Offered
Acupuncture
Mental health counseling is not offered: Not Offered
Mental health counseling
is not offered
Nutrition counseling: Offered
Nutrition counseling
Administration of shots: Offered
Administration of shots
Coordinating at-home nursing is not offered: Not Offered
Coordinating at-home nursing
is not offered
Selling medication: Offered
Selling medication
Providing backup medication: Offered
Providing backup medication
Mountain View
2500 Hospital Dr
Mountain View, CA 94040
650-325-6682
On a scale from 0-10, how likely are you to recommend Nova IVF to a friend?
Strongly recommend: 76%Neutral: 24%9.3
20 assessments
  • 76% Strongly recommend (9-10)
  • 24% Neutral (7-8)
  • 0% Don't recommend (0-6)
Operations
Poorly operated
Operated well
9.6
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
Difficult scheduling
Easy scheduling
9.8
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
Incompetent billing dept.
Competent billing dept.
9.2
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
Poor nursing team
Excellent nursing team
9.6
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
Low attention to detail
High attention to detail
8.7
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
>42
This Clinic
National Average
Annual Cycles for this Clinic
600
Annual Cycles National Avg.
635
9.6
Average Doctor Score
2 doctors
20 assessments
7
7
Age
34
Treated
2019
Success with this Doc
No
Treatment
7 IUI
Diagnosis
Unexplained
7
7
[Dr. Richard Schmidt] decided for us to be on clomid for both of the IUIs under his care...He was thorough and kind. Hopeful. He cared to spend the time in the consult with us. Though we did not see him more than the one time, he left us in good hands. He allowed us to ask all of our questions, and we had a lot...The first time they did an ultrasound to make sure there were no cysts. They also drew blood the first time to test my hormone levels. After measuring the size of my eggs that developed, the first time they decided day 14 and the second time day 13. I only had 1 egg develop the second time, but they didn’t want to give a chance for two more to develop big enough to risk 3.
I came in [to Nova IVF] for a blood draw and then they took me back to a room to change and said they were going to do an ultrasound. I was not prepared and was not told they needed to do one that day. They said they called in the clomid and when I showed up to my pharmacy it was about to close and did not hear from the doctor. I needed to prescription that night, so it was stressful to try and get them on the phone and then have them call in another pharmacy that would be open later. They said they would give me my ultrasound at next appointment and the next appointment they did not have it. The financial counselor said I could do as many ultrasounds as I wanted, but then when I started treatment she said I could only do more if the doctor required it.
Age
34
Treated
2019
Success with this Doc
No
Race
Other
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
5th of 5 Docs
Treatment
7 IUI
Diagnosis
Unexplained
7
7
How was your experience with Richard Schmidt at Nova IVF?
He was thorough and kind. Hopeful. He cared to spend the time in the consult with us. Though we did not see him more than the one time, he left us in good hands. He allowed us to ask all of our questions, and we had a lot.
What's one piece of advice would you give a prospective patient of Richard Schmidt at Nova IVF?
Come in knowing some of what you hope for in the process.
During treatment, were you treated like a number or a human with Richard Schmidt at Nova IVF?
They were kind, thorough, and gave plenty of time for questions
Describe the protocols Richard Schmidt used in your cycles at Nova IVF and their degree of success.
They decided for us to be on clomid for both of the IUIs under his care. The first time they did an ultrasound to make sure there were no cysts. They also drew blood the first time to test my hormone levels. After measuring the size of my eggs that developed, the first time they decided day 14 and the second time day 13. I only had 1 egg develop the second time, but they didn’t want to give a chance for two more to develop big enough to risk 3.
Describe your experience with the nursing staff.
I appreciated the care of the technicians on Monday mornings when I would go in for a scan. The second time around though I asked to keep the ultrasound of my follicle, and they said they could print it at the next appointment. The next appointment they printed a copy but it was only if the two smaller eggs that weren’t going to be large enough in time. They said the computer doesn’t save more than one page worth of images, so then I was unable to get a picture of the follicle they would be released and potentially an embryo if fertilized. This was disappointing at spending $2,500 per IUI. They also gave no instruction for my husband for collection. He wasn’t sure if he needed to come to the clinic, if they even had a room for him, or if he would have to bring in the specimen. This made him uncomfortable and not thought about in the process. At the consultation, one nurse (or financial counselor) told me that the IUI was so expensive because I could get as many ultrasounds as I wanted during the wait to watch the follicle develop. When I asked her during the time of my IUI cycle she acted like it was an absurd question. She said she meant that if needed and if it was the doctor’s protocol I could get more ultrasounds. This was disappointing and made it seem like $2,500 was not worth it when other clinics charge $1,000.
Describe your experience with Nova IVF.
They are friendly and do care about you. You don’t feel like a number because the clinic is so small. You meet both doctors so you know them both and aren’t surprised by who will do the procedure. The financial part is confusing and fast during the consultation. The cost does not make sense from one clinic to another. But if we are to do IVF I feel like I would feel more comfortable at this clinic taking care of my embryos and more wary at another clinic at this point, but for more than double at $22,000 we are very unsure what to do.
Describe the costs associated with your care under Richard Schmidt at Nova IVF.
$2,500 which includes the price of purchasing clomid and the HCG on our own. There were tests outside of this that were required as well prior to treatment, and those cost a lot.
Describe Richard Schmidt's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Nova IVF.
None
What specific things went wrong at Nova IVF?
  • Failed to call in prescriptions to pharmacy
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
7
Doctor
Richard Schmidt
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Nova IVF
Mountain View
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
43
Treated
2019
Success with this Doc
?
Treatment
3 IUI
Diagnosis
10
10
We appreciate the level of care Dr. Schmidt has shown us. He personally sat with us and called us to give us our results and his thoughts on how to proceed next. When we were expecting to get a call from the nurse we instead get a call from Dr. Schmidt himself. His words and his calming nature makes us feel confident and comfortable with our journey in his hands.
All of the nursing staff were very knowledgeable and explained next steps very thoroughly. ... They were so compassionate we couldn't help but cry and give them a hug when they showed us so much genuine care after a consultation. ... The whole staff at Nova are amazing. They are compassionate and truly care about our journey and our struggles. They are not there to just make money but truly care about their patients well-being, but also very honest and does not sugar coat your situation.
Age
43
Treated
2019
Success with this Doc
?
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI
Diagnosis
10
10
How was your experience with Richard Schmidt at Nova IVF?
We appreciate the level of care Dr. Schmidt has shown us. He personally sat with us and called us to give us our results and his thoughts on how to proceed next. When we were expecting to get a call from the nurse we instead get a call from Dr. Schmidt himself. His words and his calming nature makes us feel confident and comfortable with our journey in his hands. No matter the outcome we want to know we are in good hands and we know we are with him as our doctor.
What's one piece of advice would you give a prospective patient of Richard Schmidt at Nova IVF?
The long wait list is worth it ;)
During treatment, were you treated like a number or a human with Richard Schmidt at Nova IVF?
Dr. Schmidt is so patient with us. The whole staff at Nova are amazing. They are compassionate and truly care about our journey and our struggles. They are not there to just make money but truly care about their patients well-being, but also very honest and does not sugar coat your situation. We have had other experience with other doctors that treat you like an assembly line and don't care to get to know you.
Describe the protocols Richard Schmidt used in your cycles at Nova IVF and their degree of success.
We have not yet proceeded with IVF treatments.
Describe your experience with the nursing staff.
All of the nursing staff were very knowledgeable and explained next steps very thoroughly. They provided flexible options that would work for our situation. They were so compassionate we couldn't help but cry and give them a hug when they showed us so much genuine care after a consultation.
Describe your experience with Nova IVF.
Our experience so far has been amazing. Though we have not yet gone through IVF treatment our initial experience, consultation, and interaction with the nursing staff and Dr. Schmidt alone has given us confidence that we are in good hands with a clinic that truly cares. That is what matters to us. The feeling we have and relationship we have with the doctor that is potentially going to give us the best gift possible, crossing fingers!
Describe the costs associated with your care under Richard Schmidt at Nova IVF.
I don't remember in detail actual costs, but roughly 2 cycles of IVF is about $25K.
Describe Richard Schmidt's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Nova IVF.
We have not yet proceeded with IVF treatments.
10
Doctor
Richard Schmidt
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Nova IVF
Mountain View
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
38
Treated
2019
Success with this Doc
Yes
Treatment
1 IUI, 1 IVF, Donor Sperm
Diagnosis
10
10
Dr. Shah has a phenomenal bed-side manner; she was always very patient and asked me how I was throughout the ultrasounds and the treatments. ... She always greeted me with a smile and was very friendly and approachable. ... Hormone medication for egg creation Hormone medication for embryo transfer Hormone medication for sustaining the pregnancy (in the very initial stage)
I would describe Nova IVF as a first class fertility clinic with phenomenal doctors and nurses. ... [nurse] Phenomenal, supportive and really patient with me! ... I would HIGHLY recommend Dr. Shah and the Nova team to anyone looking for fertility treatment. ... Dr. Shah presented all the facts, and my partner and I took it into consideration when making the decision about single embryo transfer or multiple embryo transfer. ...
Age
38
Treated
2019
Success with this Doc
Yes
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI, 1 IVF, Donor Sperm
Diagnosis
10
10
How was your experience with Meera Shah at Nova IVF?
As I said before, I absolutely love everything about Dr Shah, from her bedside manner to her expert knowledge and ability to explain things in a very easy way. She is extremely professional and without any hesitation I would HIGHLY recommend Dr. Shah and the Nova team to anyone looking for fertility treatment. Nova, and in particular, Dr. Shah is your doctor.
What's one piece of advice would you give a prospective patient of Meera Shah at Nova IVF?
Ask to be treated by Dr. Shah, she'll take good care of you and give you the best treatment.
During treatment, were you treated like a number or a human with Meera Shah at Nova IVF?
Dr. Shah has a phenomenal bed-side manner; she was always very patient and asked me how I was throughout the ultrasounds and the treatments. She would apologize for any discomfort, which of course, was not her fault, just the nature of the procedure. Dr. Shah always checked in on me and gave me a heads up when she was nearly finished with a procedure. When my partner and I asked questions about the treatment, she always made time for us and answer our questions, and was very understanding and supportive. She always greeted me with a smile and was very friendly and approachable. Thank you Dr. Shah for being the most amazing doctor I've worked with, I wish you could be my Doctor for everything!
Describe the protocols Meera Shah used in your cycles at Nova IVF and their degree of success.
Hormone medication for egg creation Hormone medication for embryo transfer Hormone medication for sustaining the pregnancy (in the very initial stage)
Describe your experience with your nurse at Nova IVF. (Assigned nurse: Dani and Alyssa)
Phenomenal, supportive and really patient with me! Thank you!
Describe your experience with Nova IVF.
Based on my experience, I would describe Nova IVF as a first class fertility clinic with phenomenal doctors and nurses. Dr. Shah is a compassionate doctor with phenomenal bedside manner and clearly a high-end expert in her field. I don't have a bad word to say about my experience with Nova or Dr. Shah, I would recommend them.
Describe the costs associated with your care under Meera Shah at Nova IVF.
Covered by insurance
Describe Meera Shah's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Nova IVF.
I went with single embryo transfer as it had a lower probability of resulting in twins. Dr. Shah presented all the facts, and my partner and I took it into consideration when making the decision about single embryo transfer or multiple embryo transfer.
10
Doctor
Meera Shah
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Nova IVF
Mountain View
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Ask a Question

Ask this reviewer a question about their experience with Meera Shah at Nova IVF.

10
10
Age
36 - 37
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
3 IUI, 2 IVF
Diagnosis
Unexplained
10
10
Dr. Schmidt's first question to me at our initial consultation was, "You've been through a lot; How are you feeling?" I immediately felt at ease and that he genuinely wanted to help. ... Dr. Schmidt is one of the most caring, compassionate doctors I have ever met. ... At the time of my consult, I was 37 and had been through one fresh IVF cycle and two FETs
One of the things that often goes unmentioned is the embryologist, and I am confident that NOVA's is top-notch. We worked with Fen-Chi De Falco and would not want anyone else handling our embyros. ... The biggest weakness of the clinic would be its waitlist times. ... The nursing staff are all very professional, caring, and excellent at their jobs. Though I didn't always see the same person, they all seemed well-informed on our particular treatment protocol.
Age
36 - 37
Treated
2017 - 2018
Success with this Doc
Yes
Race
East Asian
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, 2 IVF
Diagnosis
Unexplained
10
10
How was your experience with Richard Schmidt at Nova IVF?
Dr. Schmidt is one of the most caring, compassionate doctors I have ever met. Because I'd had previous IVF cycles at another clinic, he was very thorough in reviewing my chart and customizing my protocol, making recommendations based on what had happened in past IVF cycles. He always made time to answer all of my questions and explain the rationale for his recommendations. During procedures, he talked me through each step.
During treatment, were you treated like a number or a human with Richard Schmidt at Nova IVF?
From the very first minute I walked into the clinic, everyone at NOVA radiated warmth and compassion. Dr. Schmidt's first question to me at our initial consultation was, "You've been through a lot; How are you feeling?" I immediately felt at ease and that he genuinely wanted to help. He made time -- at that consult and at all of our appointments -- to answer any questions, never making me feel rushed. He and his staff have outstanding bedside manner and I always felt calm and well-informed following my appointments.
Describe the protocols Richard Schmidt used in your cycles at Nova IVF and their degree of success.
At the time of my consult, I was 37 and had been through one fresh IVF cycle and two FETs (transferring a total of 5 embroys) at another clinic and none had resulted in pregnancy. We had a diagnosis of "unexplained infertility". Because of this, Dr. Schmidt recommended PGS and ERA testing to see if there was something else going on to explain why I wasn't able to get pregnant. I'd had mild OHSS in a previous IVF cycle at another clinic, so in my retrieval cycle at NOVA, Dr. Schmidt altered my meds (FSH/Ganirelix and Lupron trigger, rather than FSH/Menopur, hCG trigger at my previous clinic) to minimize risk of OHSS. He retrieved 21 eggs, almost the same as with my previous clinic (22) but without the uncomfortable OHSS symptoms. 15 embryos made it to blastocyst stage, and after PGS testing we had 9 normal. Following retrieval, I had a cycle where we did an ERA to assess the receptivity of my lining, and then an FET cycle (eSET) which resulted in pregnancy and my healthy, full-term baby. I saw Dr. Schmidt for an initial consult in July 2017 and was pregnant by Dec 2017 with my daughter.
Describe your experience with the nursing staff.
The nursing staff are all very professional, caring, and excellent at their jobs. Though I didn't always see the same person, they all seemed well-informed on our particular treatment protocol. I never had to inform them of what Dr. Schmidt had wanted done. Everyone was always on the same page, and this was so refreshing. They were excellent in communicating the steps of our treatment. They always did BOTH phone call and email. They would call to explain next steps, give me verbal instructions, and answer questions. Then, I would also receive an email with the same very specific instructions. It was so incredibly helpful to be able to both talk to someone and have detailed written instructions.
Describe your experience with Nova IVF.
The biggest strength of NOVA is of course, Dr. Schmidt: his excellent bedside manner, his knowledge, his willingness to think outside the box and about your particular situation as an individual. His staff all follow his lead and deliver the same caring, professional treatment. One of the things that often goes unmentioned is the embryologist, and I am confident that NOVA's is top-notch. We worked with Fen-Chi De Falco and would not want anyone else handling our embyros. Dr. Schmidt retrieved 21 eggs and we got 15 day-5/6 blastocysts. (A previous clinic retrieved 22 eggs and got only 7 day-3 embryos and we were told they didn't want to grow the embryos to day 5 because we might not have any left.) We felt with the difference in outcome despite similar numbers of eggs retrieved, the embryologist and lab had to have played a huge role. The biggest weakness of the clinic would be its waitlist times. We waited 10 months to get an appointment with Dr. Schmidt. However, we completely understand that to receive the level of care he delivers, he has to limit the number of patients he can see. He has recently brought on another doctor, Dr. Shah, so maybe waitlist times have improved. We did see Dr. Shah for monitoring once I was pregnant and she was also excellent.
Describe the costs associated with your care under Richard Schmidt at Nova IVF.
$19,400: two cycle IVF plan (included two egg retrieval cycles and any FETs needed within a certain time frame... we ended up only needing one egg retrieval and one FET) $9625: PGS testing of 15 embryos $1335: ERA test
Describe Richard Schmidt's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Nova IVF.
Dr. Schmidt told us that in our case he would only do eSET, since our embryos were PGS-tested. Had we had multiple failed FETs, I'm not sure if he would have done multiple embryo transfer or not, as it never got to that point and we never had to discuss it.
10
Doctor
Richard Schmidt
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
10
Clinic
Nova IVF
Mountain View
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Ask a Question

Ask this reviewer a question about their experience with Richard Schmidt at Nova IVF.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
35 - 37
Treated
2016 - 2018
Success with this Doc
Yes
Treatment
1 IUI, 5 IVF
Diagnosis
Male Factor
10
10
Dr. Schmidt called us personally to give us updates after each egg retrieval. Although the nurses typically did routine monitoring appointments, I was always given the option to book the appointment such that I could see Dr. Schmidt if I preferred. He answered all my questions by email/phone really quickly, and when we hit a huge roadblock in our treatment we were able to get into see him in-person pretty quickly.
It's a small clinic and they deliver a personalized experience. ... I always knew exactly what was going to happen next ... Both the doctors and the staff at Nova are all incredibly warm and caring. They were always responsive and compassionate in all their communications. ... They completely blew us away in terms of how well we were treated. ... We did a multi-cycle plan that was more cost effective than other clinics in the area. They did everything they could to minimize excessive costs for us.
Age
35 - 37
Treated
2016 - 2018
Success with this Doc
Yes
Race
South Asian
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI, 5 IVF
Diagnosis
Male Factor
10
10
How was your experience with Richard Schmidt at Nova IVF?
Dr. Schmidt called us personally to give us updates after each egg retrieval. Although the nurses typically did routine monitoring appointments, I was always given the option to book the appointment such that I could see Dr. Schmidt if I preferred. He answered all my questions by email/phone really quickly, and when we hit a huge roadblock in our treatment we were able to get into see him in-person pretty quickly. He was always incredibly encouraging and supportive while never guaranteeing a particular result. He was also really open to trying new approaches and hearing our point of view regarding the course of treatment.
What's one piece of advice would you give a prospective patient of Richard Schmidt at Nova IVF?
I know the wait list is long and daunting, but if you are able to hang tight until you can get in, it's definitely worth it. We cycled at another clinic while waiting, and it turned out to be a big mistake (also the wait list can often go quickly since people drop out).
During treatment, were you treated like a number or a human with Richard Schmidt at Nova IVF?
Both the doctors and the staff at Nova are all incredibly warm and caring. They were always responsive and compassionate in all their communications. Dr. Schmidt genuinely cared for how we were feeling emotionally as well as physically through all our treatments. They shared in both our lows and highs throughout the treatment process. All my questions were answered in a timely and kind manner, and they went out of their way to do whatever they could to minimize the stress of going through fertility treatments.
Describe the protocols Richard Schmidt used in your cycles at Nova IVF and their degree of success.
Dr. Schmidt used a luteal phase protocol for all four of the cycles I did, and it worked really well in terms of getting a good number of high quality eggs/embryos. I was prescribed Follistim and low dose HCG (rather than Menopur) and that worked really well. He used a dual Lupron/HCG trigger which helped get us more mature eggs. For the last embryo transfer that was successful, he recommended Neupogen based on having good clinical results with it.
Describe your experience with your nurse at Nova IVF. (Assigned nurse: Danielle)
Nova is really unique in that the entire team is compassionate and great at communicating. They always left detailed voice mails - and if they couldn't reach me they'd send a detailed email with instructions. I always knew exactly what was going to happen next, and they are always available by phone for questions or concerns. There is an after hours answering service that made it easy to get hold of a nurse at any time. I felt really supported and cared for by the entire team.
Describe your experience with Nova IVF.
I think the only criticism I could think of about Nova is that they can't treat everybody right away! It's a small clinic and they deliver a personalized experience. It's definitely worth the wait if you can weather it. Before coming to Nova, I just assumed that fertility clinics were all so-so and treated you like a number. They completely blew us away in terms of how well we were treated.
Describe the costs associated with your care under Richard Schmidt at Nova IVF.
We did a multi-cycle plan that was more cost effective than other clinics in the area. They did everything they could to minimize excessive costs for us. We are incredibly grateful for this.
Describe Richard Schmidt's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Nova IVF.
Dr. Schmidt was pretty strongly in favor of eSET even though we had had multiple transfer failures before. Once I became pregnant, I saw the value of that - a twin pregnancy would have been really risky and hard.
10
Doctor
Richard Schmidt
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Nova IVF
Mountain View
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Ask a Question

Ask this reviewer a question about their experience with Richard Schmidt at Nova IVF.

Verified

This patient has provided documentation of treatment at this clinic.

6
8
Age
39
Treated
2017
Success with this Doc
?
Treatment
5 IVF, 5 Egg Freezing, Donor Eggs
Diagnosis
Endometriosis
6
8
Dr. Schmidt was wonderful. He did his best to make our experience successful. Although he was not able to provide us our dream results- having babies with my eggs and my husband's sperm. We both feel he did his best. We're currently on our 6th IVF cycle (1st donor cycle). We're hoping and praying this will bring us our miracle baby...AMH- 0.4 FSH- 16, 23.5, 25, 4 Used Menopur, Lupron, Ganirelix, Clomid
...I would recommend Dr. Schmidt [of Nova IVF]. However, I didn't get to see him often. I went through 6 cycles with him and some of the cycles, I didn't see him until the retrieval. There are things that I wish could have been done better. But, I'm also aware that doctors are not miracle workers. From speaking with friends and acquaintances who have gone to different IVF clinics, Dr. Schmidt definitely ranks up there...My nurse was very prompt, detailed oriented, compassionate, prompt, and knowledgeable. She was helpful with answering questions. However, I would have loved to see more of Dr. Schmidt and have my questions answered by him.
Age
39
Treated
2017
Success with this Doc
?
Race
South Asian
Income
$200K - $499K
Occupation
Teacher
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
5 IVF, 5 Egg Freezing, Donor Eggs
Diagnosis
Endometriosis
6
8
How was your experience with Richard Schmidt at Nova IVF?
Dr. Schmidt was wonderful. He did his best to make our experience successful. Although he was not able to provide us our dream results- having babies with my eggs and my husband's sperm. We both feel he did his best. We're currently on our 6th IVF cycle (1st donor cycle). We're hoping and praying this will bring us our miracle baby.
What's one piece of advice would you give a prospective patient of Richard Schmidt at Nova IVF?
Be patient. Ask questions. Don't worry about sounding too demanding. It's your body, your life, your happiness!
During treatment, were you treated like a number or a human with Richard Schmidt at Nova IVF?
Dr. Schmidt is has great bedside manners. He's caring, sensitive, and sympathetic. He works hard with the hopes of making your dream come true. His team is wonderful as well.
Describe the protocols Richard Schmidt used in your cycles at Nova IVF and their degree of success.
AMH- 0.4 FSH- 16, 23.5, 25, 4 Used Menopur, Lupron, Ganirelix, Clomid
Describe your experience with your nurse at Nova IVF. (Assigned nurse: Stephanie)
My nurse was very prompt, detailed oriented, compassionate, prompt, and knowledgeable. She was helpful with answering questions. However, I would have loved to see more of Dr. Schmidt and have my questions answered by him.
Describe your experience with Nova IVF.
This clinic has great reviews. I would recommend Dr. Schmidt. However, I didn't get to see him often. I went through 6 cycles with him and some of the cycles, I didn't see him until the retrieval. There are things that I wish could have been done better. But, I'm also aware that doctors are not miracle workers. From speaking with friends and acquaintances who have gone to different IVF clinics, Dr. Schmidt definitely ranks up there.
Describe the costs associated with your care under Richard Schmidt at Nova IVF.
We purchased the 3-cycle plan, which costs approximately $20,000 that is excluding medication. For each cycle, the medication ranged from $3,000-$6,000. We went through 6 cycles total (including one donor cycle) so we've spent a pretty penny on our IVF procedures.
Describe Richard Schmidt's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Nova IVF.
We had 3 frozen embryos, which were grade A- and C+. We decided to transfer all 3 embryos with the hopes that one would implant. Our doctor says it was a 50% chance that one will implant if we transferred 3 embryos. That helped make our decision to transfer all 3 embryos.
6
Doctor
Richard Schmidt
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Nova IVF
Mountain View
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
34 - 36
Treated
2014 - 2016
Success with this Doc
?
Treatment
4 IUI, 1 IVF
Diagnosis
PCOS, Tubal Blockage
10
10
We saw him [Dr. Schmidt] for all major points (retrieval and transfers) which we appreciated. He personally called to give us embryo updates as well. All around he exudes confidence and compassion...Sometimes his verbiage would go over our heads so we didn't always clearly understand the information.
They [staff at Nova IVF] are kind, compassionate, and sincere...They take your picture on the first day so they put a face to the name. There is always nice music playing and I've never waited more than 20 minutes for an appointment. The waiting room is never really busy which I like and it is a peaceful and tranquil environment.
Age
34 - 36
Treated
2014 - 2016
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 2 Docs
Treatment
4 IUI, 1 IVF
Diagnosis
PCOS, Tubal Blockage
10
10
How was your experience with Richard Schmidt at Nova IVF?
He is warm and engaging. My husband and I always felt like he had all the time in the world to answer our questions. We never felt rushed. Sometimes his verbiage would go over our heads so we didn't always clearly understand the information. We saw him for all major points (retrieval and transfers) which we appreciated. He personally called to give us embryo updates as well. All around he exudes confidence and compassion.
What's one piece of advice would you give a prospective patient of Richard Schmidt at Nova IVF?
Ask questions even if you think they are dumb.
During treatment, were you treated like a number or a human with Richard Schmidt at Nova IVF?
They take time to know your name and remember details about your life. These things mattered a lot to me. They are kind, compassionate, and sincere.
Describe the protocols Richard Schmidt used in your cycles at Nova IVF and their degree of success.
For IVF we did a luteal stimulation protocol which was less medications than traditional IVF. I found it to be pretty easy on my body. This is what NOVA explained about it: Luteal stimulation has several benefits. After ovulation occurs progesterone levels rise in your body. It is these natural progesterone levels that will keep you from ovulating during the cycle as we want to time your ovulation with the egg retrieval. This increases the response of ovaries as we do not have to add any negative feedback (or medications) to suppress the ovaries to prevent ovulation. An added benefit of this protocol is that your estrogen levels remain lower than in traditional IVF so it minimizes the discomfort and risk for ovarian hyperstimulation syndrome (OHSS). This protocol makes it a freeze all protocol. We froze 10 embryos and are preparing for the transfer this coming month.
Describe your experience with the nursing staff.
They are warm and personable. They really care about you as a person. They are also very patient and do not make you feel bad for asking lots of questions or calling at weird hours. I did have to remind them a few times to email me things or respond to emails.
Describe your experience with Nova IVF.
Again very warm and inviting just like the staff. They take your picture on the first day so they put a face to the name. There is always nice music playing and I've never waited more than 20 minutes for an appointment. The waiting room is never really busy which I like and it is a peaceful and tranquil environment.
Describe the costs associated with your care under Richard Schmidt at Nova IVF.
We did a package which allowed for 2 retrievals, unlimited FETs, one year of embryo storage. It was 20,000. No hidden costs.
10
Doctor
Richard Schmidt
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Nova IVF
Mountain View
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Ask a Question

Ask this reviewer a question about their experience with Richard Schmidt at Nova IVF.

Verified

This patient has provided documentation of treatment at this clinic.

10
9
Age
34
Treated
2016
Success with this Doc
Yes
Treatment
6 IUI
Diagnosis
10
9
She [Dr. Meera Shah] never allowed us to get discouraged. She was confident in the direction of the treatment, which ultimately gave us the confidence to continue. When we experienced a miscarriage, she seemed as heartbroken as we were but continued to encourage us and helped us to get through it. When we eventually got pregnant with our twins, it was the happiest moment of our lives and we were proud to have had Dr. Shah be a part of it with us. We've never had a more genuine and caring doctor.
[Nova IVF is] Clean and well organized. The rooms are big enough to where you don't feel cramped. Location is not the most convenient, but there are a good amount of hotels and restaurants in the area if you're coming in from out of town as we were.... Our strategy from the beginning was to get pregnant without IVF. She believed that we were both young and healthy enough to do it on our own, but for some reason it just wasn't happening. We planned to do 3-4 IUI treatments. After the third treatment, we got pregnant but had a miscarriage
Age
34
Treated
2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
6 IUI
Diagnosis
10
9
How was your experience with Meera Shah at Nova IVF?
She never allowed us to get discouraged. She was confident in the direction of the treatment, which ultimately gave us the confidence to continue. When we experienced a miscarriage, she seemed as heartbroken as we were but continued to encourage us and helped us to get through it. When we eventually got pregnant with our twins, it was the happiest moment of our lives and we were proud to have had Dr. Shah be a part of it with us. We've never had a more genuine and caring doctor.
What's one piece of advice would you give a prospective patient of Meera Shah at Nova IVF?
Believe in her confidence!
During treatment, were you treated like a number or a human with Meera Shah at Nova IVF?
It felt like she cared about my wife and I and was personally invested in helping us to achieve our ultimate goal of getting pregnant.
Describe the protocols Meera Shah used in your cycles at Nova IVF and their degree of success.
Our strategy from the beginning was to get pregnant without IVF. She believed that we were both young and healthy enough to do it on our own, but for some reason it just wasn't happening. We planned to do 3-4 IUI treatments. After the third treatment, we got pregnant but had a miscarriage. At that point, we knew we were on the right path. We took a couple of months off to deal with the heartbreak of the miscarriage and started up again with the same strategy in mind. We were pregnant with twins after a couple of months.
Describe your experience with the nursing staff.
Very considerate and caring. Organized and respectful of their patient's time.
Describe your experience with Nova IVF.
Clean and well organized. The rooms are big enough to where you don't feel cramped. Location is not the most convenient, but there are a good amount of hotels and restaurants in the area if you're coming in from out of town as we were.
10
Doctor
Meera Shah
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Nova IVF
Mountain View
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Ask a Question

Ask this reviewer a question about their experience with Meera Shah at Nova IVF.

10
10
Age
42
Treated
2014
Success with this Doc
Yes
Treatment
3 IUI, Donor Sperm
Diagnosis
10
10
I felt cared-for and informed. Dr. Schmidt is honest about outcomes and progressive in his treatments. He was reasonably reachable for questions and explained treatments/guidelines/the science thoroughly...My initial hormone levels were very good for my age (41). He started me on birth control pills to regulate my cycle, then Letrozole to stimulate ovulation, and a trigger shot.... Dr. Schmidt was would respond personally, if requested, in a timely manner
Great clinic [NOVA IVF, top-of-the-line equipment, comfortable facilities, friendly and communicative staff, easy scheduling once I had my initial consultation...First appointment was a personal meeting with him [Dr. Schmidt] (as well as a meeting with a financial specialist to discuss potential costs). I was invited to call or email with any questions and was responded to in a timely manner...Danielle, my primary nurse, was great. Very responsive on email. Very upbeat and empathetic. The entire staff was always very friendly and positive (maybe a little weirdly so!:)). I always felt welcome there.
Age
42
Treated
2014
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Graphic Designer
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, Donor Sperm
Diagnosis
10
10
How was your experience with Richard Schmidt at Nova IVF?
I felt cared-for and informed. Dr. Schmidt is honest about outcomes and progressive in his treatments. He was reasonably reachable for questions and explained treatments/guidelines/the science thoroughly.
What's one piece of advice would you give a prospective patient of Richard Schmidt at Nova IVF?
Get on his waiting list as early as possible! Attend a seminar, I don't know if he still does this, but I was able to get an initial appointment right away because I had attended one of his informational seminars.
During treatment, were you treated like a number or a human with Richard Schmidt at Nova IVF?
First appointment was a personal meeting with him (as well as a meeting with a financial specialist to discuss potential costs). I was invited to call or email with any questions and was responded to in a timely manner. Dr. Schmidt was would respond personally, if requested, in a timely manner. Friendly, engaging staff.
Describe the protocols Richard Schmidt used in your cycles at Nova IVF and their degree of success.
My initial hormone levels were very good for my age (41). He started me on birth control pills to regulate my cycle, then Letrozole to stimulate ovulation, and a trigger shot. I got pregnant on my first IUI, but miscarried. He then suggested I move to injectables to make the most of limited time. I was hesitant, but agreed. Second IUI failed to create a pregnancy. Third IUI with injectables resulted in a live birth.
Describe your experience with your nurse at Nova IVF. (Assigned nurse: Danielle Zak)
Danielle, my primary nurse, was great. Very responsive on email. Very upbeat and empathetic. The entire staff was always very friendly and positive (maybe a little weirdly so!:)). I always felt welcome there.
Describe your experience with Nova IVF.
Great clinic, top-of-the-line equipment, comfortable facilities, friendly and communicative staff, easy scheduling once I had my initial consultation. I've said everything else in the previous sections!
Describe the costs associated with your care under Richard Schmidt at Nova IVF.
I don't remember.
10
Doctor
Richard Schmidt
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Nova IVF
Mountain View
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
39
Treated
2013
Success with this Doc
Yes
Treatment
1 IVF, 1 Embryo Freezing, Donor Sperm
Diagnosis
10
10
He [Dr, Richard Schmidt] is very nice. I met mostly with Nurses, but never felt like I couldn't speak with him directly (which I did on one occasion). He handled by egg retrieval and embryo transfers personally. In both cases he explained clearly what was to happen without ever sounding patronizing.... There is no single nurse assigned to you, but everyone knows your name and your story. They are all compassionate and kind.
I was worried because they [NOVA IVF] are expensive, but the finance department worked with me every step of the way. They submitted initial blood work to my insurance to minimize out of pocket for me. They also set up a payment plan and *clearly* outlined costs of my different options. I have had absolutely no surprises. They even worked with me to jigger timing of my first payment so that I could afford it AND not miss my fertility window to begin.
Age
39
Treated
2013
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Entrepreneur
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF, 1 Embryo Freezing, Donor Sperm
Diagnosis
10
10
How was your experience with Richard Schmidt at Nova IVF?
He is very nice. I met mostly with Nurses, but never felt like I couldn't speak with him directly (which I did on one occasion). He handled by egg retrieval and embryo transfers personally. In both cases he explained clearly what was to happen without ever sounding patronizing. When he checked for baby's first heartbeat and found it, I got overwhelmed with happy emotions. He was sweet and left me to weep happily in the room on my own for a bit, no rush.
What's one piece of advice would you give a prospective patient of Richard Schmidt at Nova IVF?
Don't be afraid to ask questions. He will never make you feel bad for asking, and always makes himself or the right nurse available to answer them.
During treatment, were you treated like a number or a human with Richard Schmidt at Nova IVF?
The entire office was warm, welcoming. They knew me by name and sight, in person or over the phone. The finance department gave me helped me spread out payments on an ad-hoc schedule. The nurses coached me through hard moments, and gave me time alone in the room to happy-sob after seeing the first heartbeat. I was never rushed or pressured. They occasionally still ask about my daughter and I have sent them photos which they put up on the wall.
Describe your experience with the nursing staff.
There is no single nurse assigned to you, but everyone knows your name and your story. They are all compassionate and kind. When I became pregnant, there were hugs all around.
Describe your experience with Nova IVF.
I was worried because they are expensive, but the finance department worked with me every step of the way. They submitted initial blood work to my insurance to minimize out of pocket for me. They also set up a payment plan and *clearly* outlined costs of my different options. I have had absolutely no surprises. They even worked with me to jigger timing of my first payment so that I could afford it AND not miss my fertility window to begin.
Describe the costs associated with your care under Richard Schmidt at Nova IVF.
Can not recall cost of egg harvest. Frozen embryo transfer is 4500$. Annual cryo embryo storage is $600. There is also an annual storage fee for leftover sperm which I don't recall. Medication is not paid through them.
Describe Richard Schmidt's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Nova IVF.
He will not allow a pregnancy of more than 2 at a time as he feels it is too risky to mom and baby's health. If you opt to transfer more than two, you must sign a waiver that, in the event of 3+ implantations, you agree ahead of time to terminate all but two.
10
Doctor
Richard Schmidt
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Nova IVF
Mountain View
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Ask a Question

Ask this reviewer a question about their experience with Richard Schmidt at Nova IVF.

Verified

This patient has provided documentation of treatment at this clinic.

7
7
Age
36
Treated
2019
Success with this Doc
?
Treatment
1 IUI, 2 IVF
Diagnosis
Male Factor, PCOS
7
7
1. [Dr. Schmidt] Does not go into details unless asked 2. Does not call with updates at times 3. Not always open to new approaches. I wanted to try a natural cycle but was told that was not an option. My only option is medicated cycle. 4. Seems very compassionate 5. Knowledgable about his discipline ... Single embryo transfer is safer for mom and baby since the end goal is to take home baby.
The clinic [Nova IVF] is always clean and very well organized. It's like a well oiled machine with everybody having their function in the machine. Office staff is always super friendly and answers questions without problems. ... They have a " no voicemail policy" so every time you call somebody answers. ... Always fast and very informative, however only ever saw the PA or nurse practitioner. ...
Age
36
Treated
2019
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IUI, 2 IVF
Diagnosis
Male Factor, PCOS
7
7
How was your experience with Richard Schmidt at Nova IVF?
1. Does not go into details unless asked 2. Does not call with updates at times 3. Not always open to new approaches. I wanted to try a natural cycle but was told that was not an option. My only option is medicated cycle. 4. Seems very compassionate 5. Knowledgable about his discipline
What's one piece of advice would you give a prospective patient of Richard Schmidt at Nova IVF?
Be patient.
During treatment, were you treated like a number or a human with Richard Schmidt at Nova IVF?
everything started out great however as the clinic got busier the care became less personalized.
Describe the protocols Richard Schmidt used in your cycles at Nova IVF and their degree of success.
Retrieval #1 Folliculatr phase stimulation. Used BCP for 3 weeks. After that started Follistim BID as well as micro hcg and Ganirelix. Triggered with Novel 2, 000 IU and Lupron. Retrieved 17 eggs and ended up with 9 embryos. Retrieval #2 Luteal phase stimulation. Started stimulation medication after ovulation. Used Follistim, micro hcg, and Ganirelix. Also used Letrozole oral tablets. Retrieved 10 eggs with 4 embryos.
Describe your experience with the nursing staff.
Most communicate very well and fast. They have a " no voicemail policy" so every time you call somebody answers.
Describe your experience with Nova IVF.
The clinic is always clean and very well organized. It's like a well oiled machine with everybody having their function in the machine. Office staff is always super friendly and answers questions without problems. Very easy to work with.
Describe your experience with your monitoring appointments at Nova IVF.
Always fast and very informative, however only ever saw the PA or nurse practitioner.
Describe the costs associated with your care under Richard Schmidt at Nova IVF.
Initial cycle 20, 000 ICSI 1,900 Embryo transfers 4,900 PGS testing 6,750
Describe Richard Schmidt's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Nova IVF.
Single embryo transfer is safer for mom and baby since the end goal is to take home baby.
What specific things went wrong at Nova IVF?
  • Failed to call in prescriptions to pharmacy
7
Doctor
Richard Schmidt
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Nova IVF
Mountain View
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Ask a Question

Ask this reviewer a question about their experience with Richard Schmidt at Nova IVF.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
31 - 33
Treated
2016 - 2018
Success with this Doc
No
Treatment
7 IUI, 3 IVF
Diagnosis
PCOS, Unexplained
10
10
He is the greatest doctor I have seen. Over my 8 year journey I have seen many doctors and I have never felt more comfortable or trusting of a doctor. I know that he is the doctor for me and he will do all that he can to figure out my issues.... Antagonist protocol using birth control, Gonal F, HCG, Ganirelix and a trigger of either Lupron or Novarel. I have done one retrieval with Dr. Schmidt, 2 frozen transfers, and am in the process of another retrieval with the some protocol as last time.
I truly am so happy with this clinic [NOVA IVF] - from the front desk staff, accounting and insurance people, nurses, the doctors, etc. Very impressed. They are efficient, friendly, personable. The clinic is very nice, updated, clean... They all know me, know my name, say Hi to me whenever I am there, they know about my personal life. They have the best staff and Dr Schmidt is amazing and knows his stuff! I feel so comfortable with him and I know that if anyone can get me pregnant it will be him!
Age
31 - 33
Treated
2016 - 2018
Success with this Doc
No
Race
Other
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
7 IUI, 3 IVF
Diagnosis
PCOS, Unexplained
10
10
How was your experience with Richard Schmidt at Nova IVF?
He is the greatest doctor I have seen. Over my 8 year journey I have seen many doctors and I have never felt more comfortable or trusting of a doctor. I know that he is the doctor for me and he will do all that he can to figure out my issues. I feel very confident in him and his office!
What's one piece of advice would you give a prospective patient of Richard Schmidt at Nova IVF?
Go see him! Worth the waitlist and the money!
During treatment, were you treated like a number or a human with Richard Schmidt at Nova IVF?
The BEST clinic I have ever been to! I went to 3 clinics in Utah and moved to CA and have felt the best about Nova by far! They all know me, know my name, say Hi to me whenever I am there, they know about my personal life. They have the best staff and Dr Schmidt is amazing and knows his stuff! I feel so comfortable with him and I know that if anyone can get me pregnant it will be him!
Describe the protocols Richard Schmidt used in your cycles at Nova IVF and their degree of success.
Antagonist protocol using birth control, Gonal F, HCG, Ganirelix and a trigger of either Lupron or Novarel. I have done one retrieval with Dr. Schmidt, 2 frozen transfers, and am in the process of another retrieval with the some protocol as last time.
Describe your experience with the nursing staff.
So nice, helpful, personal and knowledgable. Love them all!
Describe your experience with Nova IVF.
I truly am so happy with this clinic - from the front desk staff, accounting and insurance people, nurses, the doctors, etc. Very impressed. They are efficient, friendly, personable. The clinic is very nice, updated, clean.
Describe the costs associated with your care under Richard Schmidt at Nova IVF.
Fortunately for our 2017 rounds we had Progeny insurance through my husband's employeer.
10
Doctor
Richard Schmidt
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Nova IVF
Mountain View
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Ask a Question

Ask this reviewer a question about their experience with Richard Schmidt at Nova IVF.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
Treated
Success with this Doc
Yes
Treatment
2 IVF
Diagnosis
Recurrent Pregnancy Loss, Male Factor, Unexplained
10
10
Dr Schmidt is incredibly personable. He has a very calming bedside manner and is able to explain complex concepts very well. ... I went to Dr. Schimidt after my last clinic basically gave up on my body, suggesting I get a surrogate. He told me that this was absolute nonsense, there was no reason I couldn't carry to term. ... He focuses on getting the protocol just right for each patient and doesn't waste time on extraneous issues like acupuncture, special diets, etc. He is also able to course correct nimbly, when needed.
The main weakness is how long it takes to get in (though this may have changed since I was a patient). Another weakness, in my opinion, is that they [NOVA IVF] do conscious sedation for retrievals. I prefer being out cold! But, all in all, it wasn't that bad. The main strengths are the tailored protocols, Dr. Schmidt's clinical judgment and flexibility, and an excellent lab. ... It took 8 month to be seen, but it was worth it.
Age
Treated
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IVF
Diagnosis
Recurrent Pregnancy Loss, Male Factor, Unexplained
10
10
How was your experience with Richard Schmidt at Nova IVF?
I went to Dr. Schimidt after my last clinic basically gave up on my body, suggesting I get a surrogate. He told me that this was absolute nonsense, there was no reason I couldn't carry to term. And he was right. He pointed out several areas where my last clinic failed me, and corrected each one. I was fairly stressed out by the time I came to Nova, but Dr. Schmidt was a very calming presence. He focuses on getting the protocol just right for each patient and doesn't waste time on extraneous issues like acupuncture, special diets, etc. He is also able to course correct nimbly, when needed.
What's one piece of advice would you give a prospective patient of Richard Schmidt at Nova IVF?
Get on the waiting list ASAP. It took 8 month to be seen, but it was worth it.
During treatment, were you treated like a number or a human with Richard Schmidt at Nova IVF?
Dr Schmidt is incredibly personable. He has a very calming bedside manner and is able to explain complex concepts very well.
Describe the protocols Richard Schmidt used in your cycles at Nova IVF and their degree of success.
He used a novel protocol that employed both a moderate dose of FSH and Femara. At first I was wary of this, as it was very new at the time. But the quality of my eggs and embryos was outstanding. At a previous clinic a high dosage antagonist protocol resulted in poor egg quality, high embryo attrition, and two failed transfers.
Describe your experience with Nova IVF.
The main weakness is how long it takes to get in (though this may have changed since I was a patient). Another weakness, in my opinion, is that they do conscious sedation for retrievals. I prefer being out cold! But, all in all, it wasn't that bad. The main strengths are the tailored protocols, Dr. Schmidt's clinical judgment and flexibility, and an excellent lab.
Describe Richard Schmidt's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Nova IVF.
He has a flexible approach and ultimately leaves it up to the patient.
10
Doctor
Richard Schmidt
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Nova IVF
Mountain View
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
Treated
Success with this Doc
Yes
Treatment
IVF
Diagnosis
10
10
Dr. Schmidt is GOLD I would recommend him to everyone. He is a father of 4 himself. He is caring. He is honest. He is competent. I grew up in the Palo Alto area with the best medical care and as a young adult he was the best infertility Doctor for me....We began a search within the bay area for a fertility specialist. As far north as San Francisco and as far south as Los Angeles.
Dr. Schmidt [of NOVA IVF] is GOLD I would recommend him to everyone. He is a father of 4 himself. He is caring. He is honest. He is competent. I grew up in the Palo Alto area with the best medical care and as a young adult he was the best infertility Doctor for me....We began a search within the bay area for a fertility specialist. As far north as San Francisco and as far south as Los Angeles.
Age
Treated
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF
Diagnosis
10
10
How was your experience with Richard Schmidt at Nova IVF?
We began a search within the bay area for a fertility specialist. As far north as San Francisco and as far south as Los Angeles. We interviewed only two Doctors and the second was Dr Schmidt. We knew we would likely only have one shot with the amount of eggs I made. Meaning when fertilized, all embryos would be used and placed in my uterus and none would be frozen for later. Anyone reading this DREAMS of the phone call my husband and I got at 2:05 pm one day after implantation and a subsequent pregnancy test. "Congratulations! You are pregnant!" Dr Schmidt told us over the phone. When I went in to the office for a check up the following week the kind nurse who assisted the partner of Dr Schmidt said "I knew one of the embryos the compactor was the one." She had been literally mother hen-ing my babies for me. Tears. I don't know why I couldn't get pregnant without Dr Schmidts help. I may never know. All I know if I am grateful for him and his team and the nurse who looked after my babies and helped my husband and I get pregnant. Our daughter who we think cleared the way for our two other healthy children are absolute gifts and continue to teach me to be patient and present and appreciate what is right here and now in front of me. The mystery, miracle and subsequents joys in my life happen on their own time and it's almost never right when I want it and that's ok.
What's one piece of advice would you give a prospective patient of Richard Schmidt at Nova IVF?
Go to see him first.
During treatment, were you treated like a number or a human with Richard Schmidt at Nova IVF?
Dr. Schmidt is GOLD I would recommend him to everyone. He is a father of 4 himself. He is caring. He is honest. He is competent. I grew up in the Palo Alto area with the best medical care and as a young adult he was the best infertility Doctor for me.
Describe your experience with the nursing staff.
Competence
10
Doctor
Richard Schmidt
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Nova IVF
Mountain View
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
10
10
Age
39 - 40
Treated
2016 - 2017
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Unexplained
10
10
They [Nova IVF] had excellent communication and care for us. They consistently walked us through the steps of our journey easing any fear or concern. They were positive and encouraging, giving us clear instructions through the process... I took drugs before retrieval. Gave myself shots and then had to take medications during the process. My DH took antibiotics for 2 weeks prior. They retrieved the eggs and then 3 days later they implanted while I took shots.
They [Nova IVF] were a great team and held our hand through the whole process. I recommend them to everyone. Nurse team was great and supportive . Overall they are amazing and have so much knowledge. Even the on call nurse was efficient and called back right away . Very professional all around from when you first get there till they hand you of to you Obgyn.
Age
39 - 40
Treated
2016 - 2017
Success with this Doc
No
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Unexplained
10
10
How was your experience with Richard Schmidt at Nova IVF?
They were a great team and held our hand through the whole process. I recommend them to everyone. Nurse team was great and supportive . Overall they are amazing and have so much knowledge. Even the on call nurse was efficient and called back right away . Very professional all around from when you first get there till they hand you of to you Obgyn.
What's one piece of advice would you give a prospective patient of Richard Schmidt at Nova IVF?
They amazing and so supportive you want to go through there clinic.
During treatment, were you treated like a number or a human with Richard Schmidt at Nova IVF?
They held are hand through it all .
Describe the protocols Richard Schmidt used in your cycles at Nova IVF and their degree of success.
I took drugs before retrieval. Gave myself shots and then had to take medications during the process. My DH took antibiotics for 2 weeks prior. They retrieved the eggs and then 3 days later they implanted while I took shots.
Describe your experience with your nurse at Nova IVF.
They were amazing. Always caring and held our hand through the journey, encouraging us to stay positive.
Describe your experience with Nova IVF.
They had excellent communication and care for us. They consistently walked us through the steps of our journey easing any fear or concern. They were positive and encouraging, giving us clear instructions through the process.
Describe the costs associated with your care under Richard Schmidt at Nova IVF.
$23,000
10
Doctor
Richard Schmidt
Communication
Compassion
Frequency seen during appointments
10
Clinic
Nova IVF
Mountain View
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Ask a Question

Ask this reviewer a question about their experience with Richard Schmidt at Nova IVF.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
32 - 33
Treated
2013 - 2014
Success with this Doc
Yes
Treatment
6 IUI, IVF
Diagnosis
Endometriosis
10
10
Dr. Schmidt and the Nova team were the best I've encountered in the business. It is definitely hard to book them as they have a long wait list but the wait is worth it. Dr. Schmidt is attentive, diagnosed our problem right away and had a solid plan.
The only improvement I would ask of them is their communications... they were sometimes late with calling in results but always picked up phone and answered when I called them back. I didn't care that much though. I would recommend Nova to anyone who is considering IVF.
Age
32 - 33
Treated
2013 - 2014
Success with this Doc
Yes
Race
East Asian
Income
$200K - $499K
Occupation
Marketer or PR
Order & Number of Docs Seen
1st of 3 Docs
Treatment
6 IUI, IVF
Diagnosis
Endometriosis
10
10
How was your experience with Richard Schmidt at Nova IVF?
Dr. Schmidt and the Nova team were the best I've encountered in the business. It is definitely hard to book them as they have a long wait list but the wait is worth it. Dr. Schmidt is attentive, diagnosed our problem right away and had a solid plan. I knew I was in good hands and the staff is very friendly and helpful. Even though they are out of network for my insurance, I still went with them and the staff helped me get some reimbursement back from my insurance. The only improvement I would ask of them is their communications. It was fine and I wasn't overly anxious throughout but I know some women want every single detail of their labs and scans and ASAP. They would sometimes be a few hours late in calling me back with the results. I didn't care that much though. I would recommend Nova to anyone who is considering IVF.
What's one piece of advice would you give a prospective patient of Richard Schmidt at Nova IVF?
Put yourself on the waitlist ASAP.
During treatment, were you treated like a number or a human with Richard Schmidt at Nova IVF?
n/a
Describe your experience with your nurse at Nova IVF.
they were all very friendly although my coordinator changed in the middle and there were some miscommunications due to it.
What specific things went wrong at Nova IVF?
  • Failed to call with results
10
Doctor
Richard Schmidt
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Nova IVF
Mountain View
Nursing
Operations
Scheduling
Billing
Educational Resources
+ Read more- Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
37
Treated
2014
Success with this Doc
Yes
Treatment
4 IUI, IVF
Diagnosis
Unexplained
10
10
He [Dr. Schmidt] will exude positivity and confidence. Just go in there an ask your questions, voice your concerns but also allow him to do what he is excellent at.
I am a big communicator and they [the Nova IVF staff] never made me feel bad about asking so many questions. They were so sweet and loving as well as professional and intelligent.
Age
37
Treated
2014
Success with this Doc
Yes
Race
European, Latino
Income
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI, IVF
Diagnosis
Unexplained
10
10
How was your experience with Richard Schmidt at Nova IVF?
He had an amazing energy and was very positive. He listened to my concerns and was considerate of my feelings. I was always happy to go to my appointments because Dr. Schmidt would make me feel like I could conquer this obstacle. He was very honest about my chances which was helpful.
What's one piece of advice would you give a prospective patient of Richard Schmidt at Nova IVF?
I would just tell anyone who goes to see him that he is a remarkable doctor who uses state of the art treatment. He will exude positivity and confidence. Just go in there an ask your questions, voice your concerns but also allow him to do what he is excellent at.
During treatment, were you treated like a number or a human with Richard Schmidt at Nova IVF?
The team knew me as a person. They would ask me questions about my dog Apple and my family and my life. And the best part is they remembered everything I would tell them. They would answer every single email that I sent to them and call me as well. I felt like we were friends; they really cared. The nurses would hug me everytime I left their office. It was honestly the best experience.
Describe your experience with your nurse at Nova IVF.
They seemed to understand my struggle and were very sensitive to my needs. I am a big communicator and they never made me feel bad about asking so many questions. They were so sweet and loving as well as professional and intelligent.
10
Doctor
Richard Schmidt
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Nova IVF
Mountain View
Nursing
Operations
Scheduling
Billing
Educational Resources
+ Read more- Read less
10
10
Age
32 - 35
Treated
2012 - 2015
Success with this Doc
Yes
Treatment
IVF
Diagnosis
Unexplained
10
10
Dr. Schmidt has a long wait list now so get on it! His clinic is small because he is the only doctor but that means a very personalized experience.
Nova IVF nurses were easy to talk to. Well organized. Good at doing blood draws and injections. here was one time when Walgreens didn't have my prescription. Nova called it jn right away on a Saturday morning but I had to wait at the pharmacy for an hour.
Age
32 - 35
Treated
2012 - 2015
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Doctor
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF
Diagnosis
Unexplained
10
10
How was your experience with Richard Schmidt at Nova IVF?
I cannot say enough good things about Dr. Schmidt and his Nova clinic. He exudes caring and confidence and I put complete faith and trust in him. His SAART numbers back him up as he has excellent results. His clinic is small because he is the only doctor but that means a very personalized experience. Someone always answers the phone. The front desk staff knows all the patients. The atmosphere in his office is soothing. His embryologist is excellent and they have worked together for many years.
What's one piece of advice would you give a prospective patient of Richard Schmidt at Nova IVF?
He has a long wait list now so get on it! But the reason his wait is long is because your treatment will be very personal with Schmidt directing things and you seeing him frequently.
During treatment, were you treated like a number or a human with Richard Schmidt at Nova IVF?
I always felt very well cared for by everyone at the clinic but especially by Dr. Schmidt himself. I truly felt they cared about my outcome. I always get prompt and thorough responses to emails or phone calls
Describe your experience with your nurse at Nova IVF. (Assigned nurse: Taryn)
Friendly and easy to talk to. Well organized. Good at doing blood draws and injections
What specific things went wrong at Nova IVF?
  • Failed to call in prescriptions to pharmacy
10
Doctor
Richard Schmidt
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Nova IVF
Mountain View
Nursing
Operations
Scheduling
Billing
Educational Resources
+ Read more- Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
36 - 37
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
3 IVF, 3 Egg Freezing
Diagnosis
PCOS, Other
10
10
He [Dr. Schmidt] was wonderful from the very beginning. He walked us through each step of retrieval, genetic testing of the embryos and implantation. We got pregnant on the first try. He and his staff are so compassionate...He is kind, knowledgeable and compassionate. We always felt cared for and comfortable with each step and level of skill being provided...
We experienced nothing but the best care [at NOVA IVF]. I highly recommend them...The RNP and PA were awesome! Caring and competent...We had insurance coverage but he waived some fees since we had to do more than one egg retrieval...Call immediately as there can be a wait to get in...
Age
36 - 37
Treated
2015 - 2016
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IVF, 3 Egg Freezing
Diagnosis
PCOS, Other
10
10
How was your experience with Richard Schmidt at Nova IVF?
He is kind, knowledgeable and compassionate. We always felt cared for and comfortable with each step and level of skill being provided.
What's one piece of advice would you give a prospective patient of Richard Schmidt at Nova IVF?
Call immediately as there can be a wait to get in.
During treatment, were you treated like a number or a human with Richard Schmidt at Nova IVF?
He was wonderful from the very beginning. He walked us through each step of retrieval, genetic testing of the embryos and implantation. We got pregnant on the first try. He and his staff are so compassionate.
Describe your experience with the nursing staff.
The RNP and PA were awesome! Caring and competent.
Describe your experience with Nova IVF.
We experienced nothing but the best care. I highly recommend them.
Describe the costs associated with your care under Richard Schmidt at Nova IVF.
We had insurance coverage but he waived some fees since we had to do more than one egg retrieval
10
Doctor
Richard Schmidt
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Nova IVF
Mountain View
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Ask a Question

Ask this reviewer a question about their experience with Richard Schmidt at Nova IVF.

7
7
Age
39
Treated
2016
Success with this Doc
?
Treatment
IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve
7
7
It is my first time of IVF cycle [with Dr. Schmidt] and not completed yet. I basically just follow what the doctor told me to do. I would like to set expectations before the treatment and they often say the doctor will decide based on this experience. Now the information is not complete and he will know better next time when blablabla. Then I have to hold my question until the next visit. But I would like to know first different scenarios that they failed to tell the patient in advance...The waiting list for Dr. Schmidt is very long. We don't have a chance to get the first consultation and make an appropriate evaluation first...
They [at NOVA IVF] are generally responsive and show compassion...13,000-14,000 for one time frozen embryos transfer IVF...The waiting list for Dr. Schmidt is very long. We don't have a chance to get the first consultation and make an appropriate evaluation first...
Age
39
Treated
2016
Success with this Doc
?
Race
East Asian
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve
7
7
How was your experience with Richard Schmidt at Nova IVF?
It is my first time of IVF cycle and not completed yet. I basically just follow what the doctor told me to do. I would like to set expectations before the treatment and they often say the doctor will decide based on this experience. Now the information is not complete and he will know better next time when blablabla. Then I have to hold my question until the next visit. But I would like to know first different scenarios that they failed to tell the patient in advance.
What's one piece of advice would you give a prospective patient of Richard Schmidt at Nova IVF?
The waiting list for Dr. Schmidt is very long. We don't have a chance to get the first consultation and make an appropriate evaluation first.
Describe your experience with your nurse at Nova IVF. (Assigned nurse: Dami)
They are generally responsive and show compassion.
Describe the costs associated with your care under Richard Schmidt at Nova IVF.
13,000-14,000 for one time frozen embryos transfer IVF.
What specific things went wrong at Nova IVF?
  • Failed to convey critical information
7
Doctor
Richard Schmidt
Communication
Compassion
Frequency seen during appointments
7
Clinic
Nova IVF
Mountain View
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less