How was your experience with Nancy Durso at Partners for Fertility and IVF?
I felt like physician was not qualified to be a fertility physician. Scattered, casual, not serious, did not seem concerned with my feelings about the procedure, did not feel like I was treated like a person, did not feel like I was fully informed, somewhat patronizing, seemed to have a "superiority" complex, seemed unconcerned with my outcome.
What's one piece of advice would you give a prospective patient of Nancy Durso at Partners for Fertility and IVF?
Go somewhere else
During treatment, were you treated like a number or a human with Nancy Durso at Partners for Fertility and IVF?
Impersonal, chaotic, long wait times, no response to my concerns, complaints
Describe your experience with your nurse at Partners for Fertility and IVF.
Had to be reminded of what I was there for on a number of visits. Unprepared, disorganized
Describe your experience with Partners for Fertility and IVF.
It was not crowded- now I know why. Front desk staff were the best part of the experience. Lab staff was either grossly negligent or just negligent in handling eggs and embryos. Did not feel they were competent at all.
Describe the costs associated with your care under Nancy Durso at Partners for Fertility and IVF.
Do not recall specific breakdown. Approx $5000 for retrieval and implantation. My final round was prepaid then lab destroyed eggs thru negligence and final transfer was canceled with no refund to me for their error.
What specific things went wrong at Partners for Fertility and IVF?
- Lost appointments
- Failed to call with results
- Failed to order appropriate test
- Lost results
- Lost or damaged samples
- Canceled a cycle due to clinic error