Reproductive Medicine and Surgery Center of Virginia

Available Resources

Genetic counseling: Offered
Genetic counseling
Acupuncture is not offered: Not Offered
Acupuncture
is not offered
Mental health counseling: Offered
Mental health counseling
Nutrition counseling: Offered
Nutrition counseling
Administration of shots: Offered
Administration of shots
Coordinating at-home nursing is not offered: Not Offered
Coordinating at-home nursing
is not offered
Selling medication: Offered
Selling medication
Providing backup medication: Offered
Providing backup medication
Charlottesville
595 Martha Jefferson Drive
Charlottesville, VA 22911
866-540-5190
Winchester (closed)
1820 West Plaza Drive
Winchester, VA 22601
1-540-662-6092
On a scale from 0-10, how likely are you to recommend Reproductive Medicine and Surgery Center of Virginia to a friend?
Strongly recommend: 76%Neutral: 18%Don't recommend: 6%9.2
80 assessments
  • 76% Strongly recommend (9-10)
  • 18% Neutral (7-8)
  • 6% Don't recommend (0-6)
Operations
Poorly operated
Operated well
9.5
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
Difficult scheduling
Easy scheduling
9.2
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
Incompetent billing dept.
Competent billing dept.
8.6
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
Poor nursing team
Excellent nursing team
9.5
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
Low attention to detail
High attention to detail
8.6
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
>42
This Clinic
National Average
Annual Cycles for this Clinic
447
Annual Cycles National Avg.
635
80 assessments
8
8
Age
34 - 35
Treated
2018 - 2019
Success with this Doc
?
Treatment
4 IUI, 1 IVF
Diagnosis
PCOS
8
8
We started with IUI [with Dr. Bruce Bateman] and had four failed attempts. The suspected cause was my PCOS and my partners sperm motility. We moved on to start the IVF process middle of this year and currently preparing to transfer one normal PGS tested embryo...strongly suggested single embryo transfer due to the additional risk of a multiple pregnancy...I wish he were more forthcoming with information. I don't always know what questions to ask and would rather be overwhelmed with information than not having enough. Sometimes I think my doctor holds back information or details because he is being compassionate. Even though this is an emotional roller coaster of a process, I would prefer for my doctor to be open and divulge as much as possible.
I believe my clinic [Reproductive Medicine and Surgery Center] knows what they are doing. They could be more detailed and overcommunicate so that patients are more aware of their treatment details. I have seen other women who seem to get a lot more information in writing, whether it's their next steps, a calendar, etc. This would be beneficial and take some of the unneeded stress off of the patient. I would suggest for new patients to be open and ask as many questions as possible.
Age
34 - 35
Treated
2018 - 2019
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Marketer or PR
Order & Number of Docs Seen
1st of 3 Docs
Treatment
4 IUI, 1 IVF
Diagnosis
PCOS
8
8
How was your experience with Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
I really like Dr Bateman although, I wish he were more forthcoming with information. I don't always know what questions to ask and would rather be overwhelmed with information than not having enough. Sometimes I think my doctor holds back information or details because he is being compassionate. Even though this is an emotional roller coaster of a process, I would prefer for my doctor to be open and divulge as much as possible.
What's one piece of advice would you give a prospective patient of Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
Do your research and ask all the questions you possibly can.
During treatment, were you treated like a number or a human with Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
I am in between on this one. I like my doctor's and nursing staff in the clinic but often times I feel like they are so busy they are just trying to get me in and out so they can move on to the next patient.
Describe the protocols Bruce Bateman used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
We started with IUI and had four failed attempts. The suspected cause was my PCOS and my partners sperm motility. We moved on to start the IVF process middle of this year and currently preparing to transfer one normal PGS tested embryo. We are hoping transfer will be scheduled for early November!
Describe your experience with the nursing staff.
The nursing staff seems overwhelmed with patients, from my assessment. My interactions with them are mainly the result of my feeling like a number. From blood draws to taking me back to the exam room, I feel like they are rushed to get me in and out.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
I believe my clinic knows what they are doing. They could be more detailed and overcommunicate so that patients are more aware of their treatment details. I have seen other women who seem to get a lot more information in writing, whether it's their next steps, a calendar, etc. This would be beneficial and take some of the unneeded stress off of the patient. I would suggest for new patients to be open and ask as many questions as possible.
Describe the costs associated with your care under Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia.
My insurance doesn't cover infertility treatment so everything is an out of pocket expense for us. Each IUI attempt cost around $400 (4 attempts totalled approximately $1,600). We are doing a special "success or refund program" through our clinic. Cost of the program is $26,400, medications so far have been $3,100, pgs testing $3,950, anesthesia $450, and egg storage is $155 quarterly.
Describe Bruce Bateman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine and Surgery Center of Virginia.
My doctor strongly suggested single embryo transfer due to the additional risk of a multiple pregnancy. At first I was really hoping to get pregnant with twins but after talking with my doctor and doing research, I would prefer to have a strong healthy pregnancy with one instead of adding any additional complications.
8
Doctor
Bruce Bateman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
25 - 26
Treated
2018 - 2019
Success with this Doc
?
Treatment
2 IUI
Diagnosis
Endometriosis, PCOS
10
10
[Dr. Christopher Williams has a] Great bedside manner. He always makes sure that you understand the treatment that he recommends and that you feel comfortable with his recommendations. Very respectful. You can tell that he obviously cares about you as a person and wants a positive outcome on for every cycle and does everything that he can to keep you positive. Always lets you know that he is there if you have any questions or concerns at any time. I highly recommend Dr. Williams!
Luckily I haven’t found any weaknesses about the office [Reproductive Medicine and Surgery Center of Virginia]...The front desk is always polite and good about getting your appointment scheduled promptly if needed. Very clean office. Wait times are not bad at all. Nurses are good about returning your call if you leave a message with a question or concern. Doctors focus on you 100% when you are in the office...Everyone is very helpful and nice. Great bedside manner and there for you with anything that they can help you with! They are there for you as the patient and spouse!
Age
25 - 26
Treated
2018 - 2019
Success with this Doc
?
Race
Other
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Endometriosis, PCOS
10
10
How was your experience with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
From the first visit with Dr. Williams I always have felt comfortable. He makes sure to address all questions and concerns and explain them to make sure that my Husband and I understood. Every time we are there for a visit he focused 100% on us when we were in the office. He’s very caring and cares deeply about his patients and wants what’s best. Even when treatments don’t go as planned he’s there and ready to go forward with the next necessary steps. He does a great job at keeping you positive even when it feels like everything is falling through and makes sure you have the right recourses because he knows it’s not any easy process. Even though we cannot see him every visit he’s always there if I call with any questions or concerns. I would 100% without a doubt recommended him to anyone that is going through infertility. I’m so thankful to have Dr. Williams.
What's one piece of advice would you give a prospective patient of Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
Trust him. Don’t be afraid to ask any questions or address any concerns. Let him know exactly what/how you are feeling. Be honest and up front with him and he will do whatever he can to help.
During treatment, were you treated like a number or a human with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
Great bedside manner. He always makes sure that you understand the treatment that he recommends and that you feel comfortable with his recommendations. Very respectful. You can tell that he obviously cares about you as a person and wants a positive outcome on for every cycle and does everything that he can to keep you positive. Always lets you know that he is there if you have any questions or concerns at any time. I highly recommend Dr. Williams!
Describe the protocols Christopher Williams used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
Our very first visit in the beginning of 2018 I went it knowing something just wasn’t right. My husband and I wanted to start a family soon, but I wanted to get my cycles “back to normal “ before we started trying. Initially we were trying to get my pain under control and regulate my cycles and try and figure out the cause of my irregular cycles and terrible pain. Did lots of bloodwork and had lost of questions. After blood work and diagnosis of PCOS we discussed treatment options. My husband and I then decided that since this was my bodies “normal” we would go ahead and try starting a family. We got put on Clomid (50 mg, I think) and tried timer intercourse with ovulation tests and monitoring ultrasounds. After many failed attempts, Dr. Williams discussed getting a Laparoscopy to remove Endometriosis (that by my symptoms he was pretty confident I had). So we went forward with the procedure February 2019. After the procedure and removing the endometriosis, we decided to try with Letrozole (because the Clomid gave me really bad headaches) and ovulation test again. We were All hoping that since we remove the endometriosis it would give me better chances. After months of that not working either, doctors recommended to start IUI’s. I then got out on injections (Gonal F and trigger shot) with the IUI to hopefully allow me to produce more eggs and give us better chances. Unfortunately they failed as well, so now after discussion and prayer we are on to IVF.
Describe your experience with the nursing staff.
Everyone is very helpful and nice. Great bedside manner and there for you with anything that they can help you with! They are there for you as the patient and spouse!
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
Luckily I haven’t found any weaknesses about the office. The front desk is always polite and good about getting your appointment scheduled promptly if needed. Very clean office. Wait times are not bad at all. Nurses are good about returning your call if you leave a message with a question or concern. Doctors focus on you 100% when you are in the office.
Describe the costs associated with your care under Christopher Williams at Reproductive Medicine and Surgery Center of Virginia.
Co-Pay with my insurance prior to IUI $50. I may have gotten billed after appointing for what insurance did not cover, but nothing crazy. Meds from pharmacy before IUI NO more than $20 IUI treatment around $470 IUI injections around $400 from a discounted pharmacy, the nurses orders the meds Currently working with IVF now about $16,000 all together.
Describe Christopher Williams's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine and Surgery Center of Virginia.
We are currently starting the IVF process.
10
Doctor
Christopher Williams
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask a Question

Ask this reviewer a question about their experience with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia.

Verified

This patient has provided documentation of treatment at this clinic.

9
8
Age
31
Treated
2019
Success with this Doc
?
Treatment
8 Fertility Medications
Diagnosis
Anovulation, PCOS
9
8
Dr. Williams is kind and informative. He is blunt, but in a compassionate way. He also makes you feel comfortable and wants you to ask questions. He's explained more to me than other doctors have. He explained risks that i might have due to being a cancer survivor, kindly explained each course of treatment, and was quick to share lab information....I informed him on my first visit that i was a cancer survivor and also chlomid resistant. He actually listened to me. He started with a check of my ovaries to make sure i had eggs and that there was no damage to my ovaries.
The clinic [RMSC] is clean, the front desk staff are friendly and helpful. One of the best things to me is that they have a lab for SA and procedure rooms all on the same floor, which is convenient. They also have an online portal where you can do the majority of first day paperwork digitally instead of having to do it all during your first appointment... The nursing staff are all kind, compassionate, and informative. They don't treat you like they're in a hurry, they take their time with you.
Age
31
Treated
2019
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
8 Fertility Medications
Diagnosis
Anovulation, PCOS
9
8
How was your experience with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
Dr. Williams is kind and informative. He is blunt, but in a compassionate way. He also makes you feel comfortable and wants you to ask questions. He's explained more to me than other doctors have. He explained risks that i might have due to being a cancer survivor, kindly explained each course of treatment, and was quick to share lab information.
What's one piece of advice would you give a prospective patient of Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
Do not be afraid to ask all of your questions. He is very knowledgeable and wants you to be informed.
During treatment, were you treated like a number or a human with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
He takes the time to explain things in detail. I never feel nervous about asking questions.
Describe the protocols Christopher Williams used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
I informed him on my first visit that i was a cancer survivor and also chlomid resistant. He actually listened to me. He started with a check of my ovaries to make sure i had eggs and that there was no damage to my ovaries. Something no other doctor has done in my 25 years of remission. He started me on 7.5 mg of letrozole on days 5-9 to start. The next cycle it was 7.5 again, plus trigger shot. The next cycle was 7.5 again, but I ovulated before the trigger shot. That cycle failed as well. On my current cycle he stated he is getting more aggressive. I will now do 7.5 on letrozole days 3-12, 5 mg of prednisone, and trigger shot.
Describe your experience with your nurse at Reproductive Medicine and Surgery Center of Virginia.
The nursing staff are all kind, compassionate, and informative. They don't treat you like they're in a hurry, they take their time with you. They also want to make sure you fully understand the course of treatment. They're also supportive when you come back in after another failed cycle. The downside is that sometimes they're is a bit of a wait for a call back for various results or answers to questions, but that is understandable.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
The clinic is clean, the front desk staff are friendly and helpful. One of the best things to me is that they have a lab for SA and procedure rooms all on the same floor, which is convenient. They also have an online portal where you can do the majority of first day paperwork digitally instead of having to do it all during your first appointment .
Describe the costs associated with your care under Christopher Williams at Reproductive Medicine and Surgery Center of Virginia.
I have no fertility coverage through my insurance. For an ultrasound and bloodwork it is around $300 every time i go. Plus the cost of meds. On my income, that is pretty difficult to handle since I go sometimes twice a month for these things.
What specific things went wrong at Reproductive Medicine and Surgery Center of Virginia?
  • Provided conflicting information
9
Doctor
Christopher Williams
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Ask a Question

Ask this reviewer a question about their experience with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
31
Treated
2019
Success with this Doc
?
Treatment
2 IUI
Diagnosis
Male Factor
10
10
Dr. Smith is honest, caring, and efficient! She has always been honest with us and willing to answer all questions. Dr. Smith has stayed with us longer than expected to answer more questions as well as discuss future options....We have done 2 rounds of IUI due to my husband's low motility. During this time we have taking Letrozole each round to increase ovulation on my end to potentially increase our chances of a successful pregnancy.... Dr. Laura Smith was honest about our chances of pregnancy.
The clinic [Reproductive Medicine and Surgery Center of VA] has a welcoming atmosphere. The building was easy to find and navigate. The clinic is in Charlottesville, but thankfully not in the heart of town making traffic less daunting. There is ample parking for everyone visiting the building....The nursing staff has always been helpful and insightful. The staff has always provided quick and timely answers to all of our questions....The staff has always been transparent about cost.
Age
31
Treated
2019
Success with this Doc
?
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Male Factor
10
10
How was your experience with Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
Dr. Smith is honest, caring, and efficient! She has always been honest with us and willing to answer all questions. Dr. Smith has stayed with us longer than expected to answer more questions as well as discuss future options.
What's one piece of advice would you give a prospective patient of Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
Take notes! So many topics are covered during appointments and information can be forgotten. Dr. Smith is very informative and knowledgeable.
During treatment, were you treated like a number or a human with Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
Dr. Laura Smith was honest about our chances of pregnancy. Dr. Smith was caring and sympathetic to our journey. She had continued to be open to answering all questions we have as well as being transparent in her answers. We are so thankful that Dr. Smith has been so helpful. She even made sure we were referred for appropriate care with other necessary providers to find answers to our fertility questions. We may not have gotten pregnant yet, but we plan to continue to see Dr. Smith for the remainder of our journey.
Describe the protocols Laura Smith used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
We have done 2 rounds of IUI due to my husband's low motility. During this time we have taking Letrozole each round to increase ovulation on my end to potentially increase our chances of a successful pregnancy.
Describe your experience with the nursing staff.
The nursing staff has always been helpful and insightful. The staff has always provided quick and timely answers to all of our questions.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
The clinic has a welcoming atmosphere. The building was easy to find and navigate. The clinic is in Charlottesville, but thankfully not in the heart of town making traffic less daunting. There is ample parking for everyone visiting the building.
Describe the costs associated with your care under Laura Smith at Reproductive Medicine and Surgery Center of Virginia.
As of today, our cost has been 730 per IUI cycle. That cost includes the IUI as well as the follow up appointments for ultrasounds. Our insurance will not cover any procedures until our deductible has been met. The staff has always been transparent about cost.
10
Doctor
Laura Smith
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
32 - 37
Treated
2014 - 2019
Success with this Doc
Yes
Treatment
8 IUI
Diagnosis
Anovulation, PCOS
10
10
Bruce [Dr. Bateman] is a sweet, gentle man. He is methodical and explains his treatment plan clearly. He always offered tissues when I cried and showed compassion when treatment was different than expected or we faced hard stuff. He is smart and thoughtful...we resumed Clomid 150mg and I produced too many follicles (6-8) and Dr. Bateman said it was too many to proceed. Too high a risk of multiples. So we shut down treatment and I took Prometrium to bring a period. When I got my period and had my ultrasound, my ovary had a large cyst. I was prescribed Loestrin birth control for two weeks.
[The nurses at Reproductive Medicine and Surgery Center of Virginia are] great! They were kind and attentive and always called back promptly after leaving messages on the nurse line...IUI cycles with drugs were about $800...They are so organized and never have too many patients at once. They’re prompt and your appointment is always within 15 minutes of arriving. You can’t ever call too many times and they will always answer your questions. You do have to double check payment totals sometimes. I just always double check what I owe.
Age
32 - 37
Treated
2014 - 2019
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 3 Docs
Treatment
8 IUI
Diagnosis
Anovulation, PCOS
10
10
How was your experience with Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
Bruce is a sweet, gentle man. He is methodical and explains his treatment plan clearly. He always offered tissues when I cried and showed compassion when treatment was different than expected or we faced hard stuff. He is smart and thoughtful.
What's one piece of advice would you give a prospective patient of Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
Be patient.
During treatment, were you treated like a number or a human with Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
Dr. Bateman is very structured and organized in his approach and goes through each step in a methodical way. His delivery helps you know he cares and he treated me in a calm, warm way.
Describe the protocols Bruce Bateman used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
My first round of treatment with Dr. Bateman was in 2014. I started with a consult in September. I took Progesterone to get a period and then we did Clomid 100mg in October. I didn’t ovulate. I did Clomid 150mg in November and ovulated on day 17. We did an IUI on day 18 and I got pregnant. I delivered a healthy baby boy in August 2015. We started treatment again to try for another child in February 2018. I had a consult in February. After the bloodwork, I started on Levothyroxine 25mcg for a underactive thyroid. TSH level was 2.5 and they wanted it below for decreased risk of miscarriage. I then started with Letrozole 7.5mg for 5 days (day 5-9). We did this because I had been ovulating on Clomid with my primary OBGYN and had done one IUI in their office. I produced follicles and took a trigger shot and ovulated. We did an IUI. I didn’t get pregnant. In March, we did the same Letrozole treatment on 7.5mg for 5 days (day 5-9) and I triggered and ovulated and did another IUI. I didn’t get pregnant. In April we moved back to Clomid 150mg on days 3-7. I produced follicles, triggered, and did an IUI. I didn’t get pregnant. In May and June we didn’t the same thing with Clomid days 3-7, trigger, and IUI. I didn’t get pregnant. We took off July-September for work trips and a vacation. In October, we resumed Clomid 150mg and I produced too many follicles (6-8) and Dr. Bateman said it was too many to proceed. Too high a risk of multiples. So we shut down treatment and I took Prometrium to bring a period. When I got my period and had my ultrasound, my ovary had a large cyst. I was prescribed Loestrin birth control for two weeks. At my next ultrasound, in November, ovaries looked fine. I got a period, and started 100mg Clomid days 4-8 and then two days of Gonal-F shots. I produced follicles, triggered, ovulated, and did my 6th IUI. I didn’t get pregnant. In December, we did 6 days of Gonal-F shots of 87.5 units each. I produced follicles and triggered and did our 7th IUI. I got pregnant and had good numbers for both of my beta HCG blood tests. I carried to 11.5 weeks and then miscarried in March of 2019. I saw Dr. Bateman in April for a consult and we decided to wait for a period and do another HSG test to check my tubes and uterus. Waiting on my period now.
Describe your experience with the nursing staff.
They’re great! They were kind and attentive and always called back promptly after leaving messages on the nurse line.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
They are so organized and never have too many patients at once. They’re prompt and your appointment is always within 15 minutes of arriving. You can’t ever call too many times and they will always answer your questions. You do have to double check payment totals sometimes. I just always double check what I owe.
Describe the costs associated with your care under Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia.
It’s expensive! IUI cycles with drugs were about $800. Shots for the Nov/Dec. cycles were $500-700. Clomid was about $30. Thyroid meds are $4/month. Ultrasounds were $80-180.
What specific things went wrong at Reproductive Medicine and Surgery Center of Virginia?
  • Provided conflicting information
10
Doctor
Bruce Bateman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Ask a Question

Ask this reviewer a question about their experience with Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
33 - 34
Treated
2018 - 2019
Success with this Doc
?
Treatment
3 IUI
Diagnosis
Recurrent Pregnancy Loss, Anovulation, Unexplained
10
10
Dr Williams always comes in the appointment and the very first thing I notice from him is how truly compassionate and sincere he is about the failures of the treatment so far. It's amazing how he doesn't even go into the "dr" mode immediately it's the mode of human to Human I care about how you are feeling. He's always been extremely up front of very educational on the treatment plan each time!... I walked out of the first appointment with a lot of hope and for the first time since having my second miscarriage I didn't feel as sad anymore.
The staff [RMSC] is so friendly! Appointments are always on time, I believe we've waited one appointment out of all of them, for more than 15 mins for the dr but it was a weekend also. Speaking of weekends, when we heard they do things weekends and after hours based on your treatment it seriously made us feel like wow they really will do anything to accommodate you.... I don't think I've ever waited more than an hour or two to hear back if I've left a message on their answering services. The are exceptional at keeping the communication open!
Age
33 - 34
Treated
2018 - 2019
Success with this Doc
?
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 3 Docs
Treatment
3 IUI
Diagnosis
Recurrent Pregnancy Loss, Anovulation, Unexplained
10
10
How was your experience with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
Coming to the clinic for the very first time after suffering two miscarriages my husband and i were already in a defeated mode if you will. But very soon after seeing Dr. Williams the first time i remember just sitting in his office and going over what felt like every little detail, and as sad and upsetting it was it also felt very needed for what was going to be our best treatment plan. I can't explain it but i felt more upset and frustrated before coming to the clinic. I walked out of the first appointment with a lot of hope and for the first time since having my second miscarriage I didn't feel as sad anymore.
What's one piece of advice would you give a prospective patient of Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
Listen to their plans. It seems like a lot of stuff that you have to do to even begin, but it's all worth it to figure out what you need from them!
During treatment, were you treated like a number or a human with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
Dr Williams always comes in the appointment and the very first thing I notice from him is how truly compassionate and sincere he is about the failures of the treatment so far. It's amazing how he doesn't even go into the "dr" mode immediately it's the mode of human to Human I care about how you are feeling. He's always been extremely up front of very educational on the treatment plan each time!
Describe the protocols Christopher Williams used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
Once all the pre- testings were over. We started out with oral medications to stimulate ovulation. The reasoning behind this was before we started the clinic I was not having a cycle on my own which means i wasn't ovulating. So it only made sense to start with letrezole. We had tried clomid at our previous obgyn and it didn't work. So we tried the letrezole and realized from an ultrasound it wasn't enough. So the next plan was to continue the oral mediation and then add a trigger injection and do IUI. We've did that three times now with no success yet. But from blood work done we do know the medication is working. So we are trying iui one more time.
Describe your experience with the nursing staff.
Having to take all the medication and injections it's a lot of questions sometimes. I don't think I've ever waited more than an hour or two to hear back if I've left a message on their answering services. The are exceptional at keeping the communication open! They are all great! Feel like we've know them all for years and it's only been 9 months since we started.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
The staff is so friendly! Appointments are always on time, I believe we've waited one appointment out of all of them, for more than 15 mins for the dr but it was a weekend also. Speaking of weekends, when we heard they do things weekends and after hours based on your treatment it seriously made us feel like wow they really will do anything to accommodate you. Be prepared to spend money. Our insurance doesn't cover the treatments so it's been very expensive but the staff and doctors have made it very easy to not focus on that part.
Describe the costs associated with your care under Christopher Williams at Reproductive Medicine and Surgery Center of Virginia.
Oral medication-10 Trigger injection-200 Ultrasounds-100 IUI-600
Describe Christopher Williams's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine and Surgery Center of Virginia.
N/A
10
Doctor
Christopher Williams
Communication
Compassion
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
28 - 29
Treated
2018 - 2019
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
Male Factor
10
10
Dr. Bateman was always realistic with my husband and I. He never made any promises he couldn’t keep. When I had bleeding early in my pregnancy he had me come to the office right away to make sure the baby and I were both ok. He even called me a few days later to check on me...will never get mad or annoyed for asking too many questions. He wants you to feel involved in your own care.
The front staff [at Reproductive Medicine and Surgery Center of Virginia] is very friendly and do a great job of working with your work schedule as far as scheduling your appointments. The clinic nurses were nice, but some days they appeared rushed. One of the IVF corrdinators was very friendly and always willing to asnwer any questions I had. The other IVF coordinator had a tendency to act as if I was bothering her with questions or concerns.
Age
28 - 29
Treated
2018 - 2019
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Male Factor
10
10
How was your experience with Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
Dr. Bateman was always realistic with my husband and I. He never made any promises he couldn’t keep. When I had bleeding early in my pregnancy he had me come to the office right away to make sure the baby and I were both ok. He even called me a few days later to check on me.
What's one piece of advice would you give a prospective patient of Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
If you ever have any questions along the way, ask them. Dr. Bateman will never get mad or annoyed for asking too many questions. He wants you to feel involved in your own care.
During treatment, were you treated like a number or a human with Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
Dr. Bateman always made it a point to ask me how my husband and I were feeling emotionally. He never treated us like just another number or another couple. He individualized his care to make us feel like we were the only couple he was caring for.
Describe the protocols Bruce Bateman used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
Clomid- no negative results, but no pregnancy. Gonal F- no negative results, pregnancy Lupron- no negative results, pregnancy Estradiol- no negative results, pregnancy HCG- no negative results, pregnancy
Describe your experience with the nursing staff.
The nursing staff was mostly friendly, some more than others. I was given the work phone number for one of the nurses (which she told me to use if I ever had any questions or concerns while cycling) and she always acted like I was bothering her. It made me apprehensive to reach out.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
The front staff is very friendly and do a great job of working with your work schedule as far as scheduling your appointments. The clinic nurses were nice, but some days they appeared rushed. One of the IVF corrdinators was very friendly and always willing to asnwer any questions I had. The other IVF coordinator had a tendency to act as if I was bothering her with questions or concerns.
Describe the costs associated with your care under Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia.
For fertility medications, egg retrieval, genetic testing, and embryo transfer we paid at least $26,000.
Describe Bruce Bateman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine and Surgery Center of Virginia.
Dr. Bateman advise my husband and I that because our infertility was due to a sperm based issue we should only implant one embryo at a time.
10
Doctor
Bruce Bateman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
25 - 26
Treated
2018 - 2019
Success with this Doc
?
Treatment
12 Fertility Medications
Diagnosis
PCOS
10
10
We have tried several different types of protocols along our infertility journey. Dr. Williams diagnosed me with PCOS & Hashimotos disease. I was given Metformin and Synthroid for these issues, which have both helped. I have taken Progesterone MANY times to reset my crazy cycles. No stranger to Clomid either. Most recently we have done a trigger shot with timed intercourse... deeply cares for each of his patients and provides individualized treatment.
The nurses at RMSCVA are top notch. They have been with my husband and I through the best times; finding out I was pregnant. To the worst; finding out I was going to have a miscarriage. They are so sweet and so kind...RMSCVA is a small clinic in Charlottesville. I imagine they serve many many patients however. I don’t have anything negative to stay about the clinic. It is so well run & so patient centered. The receptionist are sweet & always greet me with a smile.
Age
25 - 26
Treated
2018 - 2019
Success with this Doc
?
Race
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
12 Fertility Medications
Diagnosis
PCOS
10
10
How was your experience with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
I have been seeing Dr. Williams at Reproductive Medicine and surgery for 9+ months. He has preformed all of my procedures related to infertility; including HSG, many many many MANY ultrasounds and a D & C when I had my miscarriage last year. There isn’t a better reproductive endocrinologist. When I was diagnosed with a blighted ovum in December; he delicately explained what was happening to my husband and I. He even revealed that he & his wife had gone through the same thing twice. He was sincere and respectful to my choice of having a D & C, where other doctors would have pushed me to take medicine or let it happen naturally. He is cheerful each time I see him, and always makes sure I understand everything about the current treatment plan. Infertility SUCKS! But we are so glad to have Dr. Williams on board with us.
What's one piece of advice would you give a prospective patient of Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
Trust him! He knows what he is doing.
During treatment, were you treated like a number or a human with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
Dr. Williams deeply cares for each of his patients and provides individualized treatment.
Describe the protocols Christopher Williams used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
We have tried several different types of protocols along our infertility journey. Dr. Williams diagnosed me with PCOS & Hashimotos disease. I was given Metformin and Synthroid for these issues, which have both helped. I have taken Progesterone MANY times to reset my crazy cycles. No stranger to Clomid either. Most recently we have done a trigger shot with timed intercourse.
Describe your experience with the nursing staff.
Oh where to begin. The nurses at RMSCVA are top notch. They have been with my husband and I through the best times; finding out I was pregnant. To the worst; finding out I was going to have a miscarriage. They are so sweet and so kind.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
RMSCVA is a small clinic in Charlottesville. I imagine they serve many many patients however. I don’t have anything negative to stay about the clinic. It is so well run & so patient centered. The receptionist are sweet & always greet me with a smile.
Describe the costs associated with your care under Christopher Williams at Reproductive Medicine and Surgery Center of Virginia.
Oh boy. The ugly side of infertility. My husband and I have a high deductible insurance plan. Therefore, hardly any of my treatments or medications were covered. The cost now for ultrasounds, medications, monthly visits and D & C procedure is about $4,000 currently.
10
Doctor
Christopher Williams
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

9
9
Age
37 - 38
Treated
2018 - 2019
Success with this Doc
?
Treatment
4 IUI
Diagnosis
Uterine Fibroids
9
9
Each time we were unsuccessful, she [Dr. Smith] encouraged us to keep trying and change what we were doing somewhat. Unfortunately, none of these procedures resulted in pregnancy...has wonderful bedside manner and always generated conversation during appointments. She also took time to answer any questions I had...She stopped very frequently to ask if I had questions and to reassure me. I have seen her several times in the duration of my treatments and she has always treated me very well, shown great patience and knowledge of my particular situation. She seems to determine our next steps by carefully analyzing where we have already been and what could be deterring us.
I believe RMSCVA's strengths are an excellent staff (doctors, nurses, and clerical). Everyone seems to be on the same team and works well together. They are all kind and treat patients with respect and care, especially given the emotional state most patients are in. To date, I have only had positive experiences in this clinic and do not believe that they have any weaknesses...They [nurses] are caring and go out of their way to answer your questions thoroughly, despite their busy days. I have made many phone calls to ask questions and have received prompt return calls and have never been made to feel badly for calling. They are always willing to listen and reassure you.
Age
37 - 38
Treated
2018 - 2019
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1st of 3 Docs
Treatment
4 IUI
Diagnosis
Uterine Fibroids
9
9
How was your experience with Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
Dr. Smith did my initial consultation and I felt she was very thorough in everything she talked to me about. She stopped very frequently to ask if I had questions and to reassure me. I have seen her several times in the duration of my treatments and she has always treated me very well, shown great patience and knowledge of my particular situation. She seems to determine our next steps by carefully analyzing where we have already been and what could be deterring us.
What's one piece of advice would you give a prospective patient of Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
You will find a trustworthy and knowledgeable doctor and you will feel cared for and respected under her care.
During treatment, were you treated like a number or a human with Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
Dr. Smith has wonderful bedside manner and always generated conversation during appointments. She also took time to answer any questions I had.
Describe the protocols Laura Smith used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
Dr. Smith tried to utilize my summer off last year (I'm a teacher) to run through all of the initial fertility testing. She also prescribed me clomid both with and without IUIs early last fall. We also did a prescription of Letrazole with Follistim injections and an IUI last November. The rationale behind these procedures was a progressive approach to getting pregnant through the least aggressive means. Each time we were unsuccessful, she encouraged us to keep trying and change what we were doing somewhat. Unfortunately, none of these procedures resulted in pregnancy.
Describe your experience with the nursing staff.
The nurses at RMSCVA are absolutely wonderful. They are caring and go out of their way to answer your questions thoroughly, despite their busy days. I have made many phone calls to ask questions and have received prompt return calls and have never been made to feel badly for calling. They are always willing to listen and reassure you.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
I believe RMSCVA's strengths are an excellent staff (doctors, nurses, and clerical). Everyone seems to be on the same team and works well together. They are all kind and treat patients with respect and care, especially given the emotional state most patients are in. To date, I have only had positive experiences in this clinic and do not believe that they have any weaknesses.
Describe the costs associated with your care under Laura Smith at Reproductive Medicine and Surgery Center of Virginia.
At first, my treatments were not at all covered by insurance, so once I started doing IUIs and injectible medications, the cost went up drastically. Visits and ultrasounds were somewhere between $100-200. I believe an IUI is around $400. Medications are anywhere from $500-2500.
Describe Laura Smith's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine and Surgery Center of Virginia.
Based on information I have been given alone (I have not yet gone through this), I believe that Dr. Smith and all of the other doctors at her clinic use single embryo transfer approach in hopes of reducing the health risks to mother and baby.
9
Doctor
Laura Smith
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
29 - 30
Treated
2018 - 2019
Success with this Doc
?
Treatment
5 Fertility Medications
Diagnosis
PCOS
10
10
Dr.Williams does everything in his power to make your dream a reality. If you have a set back he is right there with you and helps you every step of the way and ensures you that we still have many options and things ahead and that we will indeed get there.... I have PCOS, therefore my FSH (follicle stimulating horomone) is not strong enough to make my eggs grow to the size they need to be without help from medications therefore we tried clomid no luck, femara no luck, went to Gonal F up to the highest does and overstimulated so then we knew where our dosage was.
The clinic [RMSC] is FANTASTIC! They are so well rounded and the people are so great. Make sure to stay on top of your insurance and if they cover and what you may owe so you arent surprised with major bills. Other than that please see this clinic and let them help on your journey!... They are the best and anytime I called and was worried or didnt understand or had questions they were always there even if they had to call you back. They are so compassionate and loving! They really make you feel like you are part of a family not a doctors office.
Age
29 - 30
Treated
2018 - 2019
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
5 Fertility Medications
Diagnosis
PCOS
10
10
How was your experience with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
Dr.Williams does everything in his power to make your dream a reality. If you have a set back he is right there with you and helps you every step of the way and ensures you that we still have many options and things ahead and that we will indeed get there.
What's one piece of advice would you give a prospective patient of Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
Listen and follow everything Dr.Williams says. He has done this so long and helped so many people he surely knows everything to help you get to where you need to be.
During treatment, were you treated like a number or a human with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
Dr.Williams is so great and he is there to make your dreams a reality. He looks into every situation and works with you in all things that you are trying to do. An amazing doctor for sure!
Describe the protocols Christopher Williams used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
I have PCOS, therefore my FSH (follicle stimulating horomone) is not strong enough to make my eggs grow to the size they need to be without help from medications therefore we tried clomid no luck, femara no luck, went to Gonal F up to the highest does and overstimulated so then we knew where our dosage was. Treated again ovulated but a negative pregnancy test.
Describe your experience with the nursing staff.
AMAZING! They are the best and anytime I called and was worried or didnt understand or had questions they were always there even if they had to call you back. They are so compassionate and loving! They really make you feel like you are part of a family not a doctors office.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
The clinic is FANTASTIC! They are so well rounded and the people are so great. Make sure to stay on top of your insurance and if they cover and what you may owe so you arent surprised with major bills. Other than that please see this clinic and let them help on your journey!
Describe the costs associated with your care under Christopher Williams at Reproductive Medicine and Surgery Center of Virginia.
Most insurance like mine do not cover any fertility items. Therefore everything was out of pocket. Medications alone are so expensive. We are just currently finishing Gonal injections with normal ovulation and intercourse. Last year alone we have put about $6000 into these treatments and we are not even to IUI or IVF yet. So please be prepared for the cost and process of cost.
10
Doctor
Christopher Williams
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
25 - 26
Treated
2018 - 2019
Success with this Doc
?
Treatment
4 IUI
Diagnosis
10
10
When we sat in his office to cover what the IVF process is going to look like he was patient. We didn’t feel like we were being rushed in and out of his office. He took the time to help us understand the questions we asked and we appreciated his blunt yet explainable manner.... My husband and I are still considering doing multiple and did bring this up with Dr Williams. He explained his preference with doing a single transfer and why he prefers single from the risk of doing two.
Everyone in the office [Reproductive Med and Surg Ctr of VA] is wonderful. From the front desk to billing to nurses to IVF nurses.... Their on call is very responsive. Their waiting room is very relaxing. I was in to my appointments on time 98% of the time. Their packets for IVF are detailed in explaining pricing and packages. We travel over an hour to get to this office and for anyone looking for the right clinic, this really was a great fit for us.
Age
25 - 26
Treated
2018 - 2019
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Business Executive
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI
Diagnosis
10
10
How was your experience with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
I explained this mostly in the previous question however we really did appreciate having him as a doctor. He explained everything to us every step of the way and again did not get frustrated but he understood when we had questions and helped us understand. I honestly don’t feel that we’ve had any negative experiences with him.
What's one piece of advice would you give a prospective patient of Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
He’s very knowledgeable and detailed when helping you understand your fertility process.
During treatment, were you treated like a number or a human with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
When we sat in his office to cover what the IVF process is going to look like he was patient. We didn’t feel like we were being rushed in and out of his office. He took the time to help us understand the questions we asked and we appreciated his blunt yet explainable manner.
Describe the protocols Christopher Williams used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
We originally had another doctor at clinic but have had Dr Williams the last several times. We are on our first IVF process so I don’t have too much feedback here since we’ve just begun.
Describe your experience with your nurse at Reproductive Medicine and Surgery Center of Virginia. (Assigned nurse: Stephanie)
Everyone in the office is wonderful. From the front desk to billing to nurses to IVF nurses. Stephanie has such an uplifting personality and great bedside manner.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
Their on call is very responsive. Their waiting room is very relaxing. I was in to my appointments on time 98% of the time. Their packets for IVF are detailed in explaining pricing and packages. We travel over an hour to get to this office and for anyone looking for the right clinic, this really was a great fit for us. We did go to another clinic in northern VA prior to coming here but felt as if we were a number and the distance was also a factor so we chose Charlottesville and have not regretted it.
Describe the costs associated with your care under Christopher Williams at Reproductive Medicine and Surgery Center of Virginia.
So far we’ve seen the cost to be comparable to others in Virginia. Virginia does not carry IVF health insurance so we will be paying the full bill. Charlottesville has given us their lending company that they have researched and we will be using.
Describe Christopher Williams's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine and Surgery Center of Virginia.
My husband and I are still considering doing multiple and did bring this up with Dr Williams. He explained his preference with doing a single transfer and why he prefers single from the risk of doing two. While we understand his explanation of risk, all of those things are possibilities when someone gets naturally pregnant with twins. Dr Williams is of course leaving the decision up to us and was still very positive with us.
10
Doctor
Christopher Williams
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

8
8
Age
33 - 35
Treated
2017 - 2019
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Endometriosis, Male Factor
8
8
Dr. Williams was straight forward with information and process and open to hearing my concerns and getting answers for my pain and infertility...Working with him over the past few years has been great, glad I was referred by my OBGYN. Once meeting with him the concerns I had were addressed and sought to get answers...we discussed laporoscopy to find out the cause of the pain which revealed stage 1 endometriosis. From here we developed a plan to start round of clomid on days 5-9 now that the endometriosis had been cleared. I went through 5 cycles of clomid and husband in medication to improve his sperm and still no pregnancy. Then in July 2019 we did our first IUI with another medicated cycle again resulting in no pregnancy. Due to mounting frustration with infertility and paying off bills accumulated from these visits as it's not covered my our insurance we decided to take a break. Hoping to resume things in November.
The clinic [Reproductive Medicine and Surgery Center of Virginia] is usually good about accommodating our work schedule as we live an hour and a half away from this clinic. They are professional and help in any way they can. The billing department is very resourceful and often made attempts to stay on our insurance to cover things if possible...The nursing staff here are excellent. Their care for patients is great and they engage you in the process and comfort. Clinic Errors
Age
33 - 35
Treated
2017 - 2019
Success with this Doc
?
Race
Black or African-American
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI
Diagnosis
Endometriosis, Male Factor
8
8
How was your experience with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
Working with him over the past few years has been great, glad I was referred by my OBGYN. Once meeting with him the concerns I had were addressed and sought to get answers. Currently we are taking a break from treatment but looking forward to coming back and working on a plan with Dr. Williams specifically. In past visits and procedures we worked with other doctors whose manner has been different from Dr. Williams.
What's one piece of advice would you give a prospective patient of Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
Go into any situation regarding infertility with an open mind and your questions. Don't shy away from wanting to know and express your concerns and needs. Dr. Williams is excellent in hearing your concerns and working with you to address them.
During treatment, were you treated like a number or a human with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
Dr. Williams was straight forward with information and process and open to hearing my concerns and getting answers for my pain and infertility.
Describe the protocols Christopher Williams used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
I was initially referred to Dr. Williams in 2017 after repeated visits with my OBGYN with concerns of pains, not getting pregnant, having cysts, and lastly performing an SIS and later HSG which showed a blockage on my left fallopian tube. At this point I was referred to Dr. Williams. Dr. Williams then meet with me for a consult and did his own blood work, HSG, pelvic exam and listened to my concern for continuous pelvic pain. He also ran a sperm sample on my husband and later referred him to a specialist, urologist Dr. Smith. From here we discussed laporoscopy to find out the cause of the pain which revealed stage 1 endometriosis. From here we developed a plan to start round of clomid on days 5-9 now that the endometriosis had been cleared. I went through 5 cycles of clomid and husband in medication to improve his sperm and still no pregnancy. Then in July 2019 we did our first IUI with another medicated cycle again resulting in no pregnancy. Due to mounting frustration with infertility and paying off bills accumulated from these visits as it's not covered my our insurance we decided to take a break. Hoping to resume things in November.
Describe your experience with the nursing staff.
The nursing staff here are excellent. Their care for patients is great and they engage you in the process and comfort.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
The clinic is usually good about accommodating our work schedule as we live an hour and a half away from this clinic. They are professional and help in any way they can. The billing department is very resourceful and often made attempts to stay on our insurance to cover things if possible
Describe the costs associated with your care under Christopher Williams at Reproductive Medicine and Surgery Center of Virginia.
The cost was usually the most concerning for us as our insurance considered this clinic out of the network as well as our insurance plan does not cover infertility treatment.
What specific things went wrong at Reproductive Medicine and Surgery Center of Virginia?
  • Lost appointments
8
Doctor
Christopher Williams
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia.

10
10
Age
30 - 31
Treated
2018 - 2019
Success with this Doc
?
Treatment
4 IUI
Diagnosis
Anovulation, Male Factor, PCOS
10
10
He was very well educated and talked to us on a level we could understand. Dr. Williams didn’t rush through the appointment, but rather took time to even discuss other factors of our lifestyles that might help us to work on.... I had an ultrasound during the initial visit to check me so he could have a better understanding of my needs. He also had my husband do a semen analysis to check to see if he was also a factor in our inability to conceive after my previous provider had done numerous IUI’s on us.
Great practice [Reproductive Medicine and Surgery Ctr of VA], only downfall is our insurance doesn’t provide treatment coverage so we are required to pay up front in full at each visit. However I understand this is not their fault but I wish they offered financing options or payment plans.... [Nursing staff was] Very kind and considerate of the fact that we had traveled a distance to come to the appointment. They were great with our blood draws as well....About $300 for initial visit.
Age
30 - 31
Treated
2018 - 2019
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Business Executive
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
4 IUI
Diagnosis
Anovulation, Male Factor, PCOS
10
10
How was your experience with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
He was very well educated and talked to us on a level we could understand. Dr. Williams didn’t rush through the appointment, but rather took time to even discuss other factors of our lifestyles that might help us to work on.
What's one piece of advice would you give a prospective patient of Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
Definitely choose this doctor, even though we haven’t successfully conceived yet, I fully trust he is doing the best to help us through this process.
During treatment, were you treated like a number or a human with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
He was very kind, and professional. I had never seen a doctor while on my monthly cycle and was very nervous, but they treated me better than any provider I have seen.
Describe the protocols Christopher Williams used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
I had an ultrasound during the initial visit to check me so he could have a better understanding of my needs. He also had my husband do a semen analysis to check to see if he was also a factor in our inability to conceive after my previous provider had done numerous IUI’s on us. Come to find out Dr. Williams discovered my husband not only had low sperm count but also low testosterone. They were able to refer him to see a urologist who is now treating my husband in hopes to raise those numbers, before we proceed to another IUI attempt.
Describe your experience with the nursing staff.
Very kind and considerate of the fact that we had traveled a distance to come to the appointment. They were great with our blood draws as well.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
Great practice, only downfall is our insurance doesn’t provide treatment coverage so we are required to pay up front in full at each visit. However I understand this is not their fault but I wish they offered financing options or payment plans.
Describe the costs associated with your care under Christopher Williams at Reproductive Medicine and Surgery Center of Virginia.
About $300 for initial visit.
10
Doctor
Christopher Williams
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia.

9
9
Age
31 - 33
Treated
2017 - 2019
Success with this Doc
?
Treatment
3 IUI, 1 IVF
Diagnosis
PCOS
9
9
She [Dr. Laura Smith] is always willing to answer any questions that I ask, and she always knows how to answer my questions. My experience with Dr. Smith has been positive, other than the fact that I’m not pregnant yet!...if you want someone that is dynamic and thourough, Dr. Smith does fit this profile...prescribed me various medications and and three cycles of IUI. This was not successful, but I think that this is standard protocol to follow prior to IVF. Next, Dr. Smith recommended IVF with PGS, and so that is what we are doing.
The nurses [at Reproductive Medicine and Surgery Center of Virginia] are very dynamic and they get back to me quickly. They have done a good job answering all of my questions ( I have had a lot of them! ) And they are very knowledgeable. I have also been very accommodating to my requests...The facilities are always clean and well decorated. I know a lot of people who have gotten pregnant at this facility so I know that they have a good success rate. My only complaint is that they seem extremely busy all the time and sometimes crowded. I think that many people commute 1 to 2 hours to get to this facility as there are not many others in central Virginia. I would actually really like to recommend that they expand to the Lynchburg area.
Age
31 - 33
Treated
2017 - 2019
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
PCOS
9
9
How was your experience with Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
Dr. Smith has been very straight forward with me and has explained all of the procedures to me although she does sometimes talk a little bit fast and can be a bit hard to follow. She seems very knowledgeable and medically minded. I do feel that she is very focused on results and that is exactly what I need from a doctor, especially in this field. As I stated before, I would not say that she has a relaxed bedside manner which for my husband is not a good thing, but I prefer this personality type in this particular setting. She is always willing to answer any questions that I ask, and she always knows how to answer my questions. My experience with Dr. Smith has been positive, other than the fact that I’m not pregnant yet!
What's one piece of advice would you give a prospective patient of Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
I would say that if you want someone who is relaxed and easy-going, someone who makes you feel calm, Dr. Bateman is the doctor that you want. However if you want someone that is dynamic and thourough, Dr. Smith does fit this profile. I would recommend her.
During treatment, were you treated like a number or a human with Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
Dr. Smith is very straight forward and very medically-minded. She does not have a relaxed bedside manner like Dr. Bateman. However, I prefer that as I don’t want my doctor to be too relaxed. I like that she seems very focused on results and I trust her knowledge.
Describe the protocols Laura Smith used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
Dr. Smith prescribed me various medications and and three cycles of IUI. This was not successful, but I think that this is standard protocol to follow prior to IVF. Next, Dr. Smith recommended IVF with PGS, and so that is what we are doing.
Describe your experience with the nursing staff.
The nurses are very dynamic and they get back to me quickly. They have done a good job answering all of my questions ( I have had a lot of them! ) And they are very knowledgeable. I have also been very accommodating to my requests. For example, one time I asked if I could film the directions that one of the nurses was giving me about the medication and I was allowed to do this. This was immensely helpful for me.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
This seems to be a top rated facility and all of the doctors and nurses have seemed extremely knowledgeable. The facilities are very nice. The secretaries are very kind and patient. The facilities are always clean and well decorated. I know a lot of people who have gotten pregnant at this facility so I know that they have a good success rate. My only complaint is that they seem extremely busy all the time and sometimes crowded. I think that many people commute 1 to 2 hours to get to this facility as there are not many others in central Virginia. I would actually really like to recommend that they expand to the Lynchburg area.
Describe the costs associated with your care under Laura Smith at Reproductive Medicine and Surgery Center of Virginia.
IVF was A little over $14,000. I think that the rounds of UUI were a couple thousand dollars each.
Describe Laura Smith's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine and Surgery Center of Virginia.
Dr. Smith has recommended a single transfer. According to what I have read on all other resources, this is the best approach. I feel that she makes responsible and cautious recommendations. This makes me feel that she has my health and her best interest .
9
Doctor
Laura Smith
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
10
10
Age
34 - 37
Treated
2016 - 2019
Success with this Doc
Yes
Treatment
10 IUI
Diagnosis
Unexplained
10
10
Dr. Bateman's level of expertise is bar none. He explained everything to my husband and I in detail and we were always prepared for the next step. Struggling with infertility is a very emotional journey and Dr. Bateman was with us ever step of the way displaying compassion, empathy and understanding. After seeing multiple reproductive specialist, we know what a blessing being Dr. Bateman's patient is and wouldn't entrust our care to anyone else.
Brittany [nurse at Reproductive Medicine and Surgery Center of Virginia] was amazing! She was so explanative and checked-in with us regularly. She was super helpful and always a positive presence to be around...The administrative staff is always so warm and welcoming. All the nurses are professional and kind. Not to mention they have great hands when it comes to taking blood. All the practitioners are the best in the business with extensive experience and great bedside manners. You really can't get better!
Age
34 - 37
Treated
2016 - 2019
Success with this Doc
Yes
Race
Latino
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
10 IUI
Diagnosis
Unexplained
10
10
How was your experience with Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
Dr. Bateman's level of expertise is bar none. He explained everything to my husband and I in detail and we were always prepared for the next step. Struggling with infertility is a very emotional journey and Dr. Bateman was with us ever step of the way displaying compassion, empathy and understanding. After seeing multiple reproductive specialist, we know what a blessing being Dr. Bateman's patient is and wouldn't entrust our care to anyone else.
What's one piece of advice would you give a prospective patient of Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
You can be vulnerable with Dr. Bateman--he is so supportive and will be with you every step of the way.
During treatment, were you treated like a number or a human with Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
Dr. Bateman explained everything to my husband and I in a way that we understood and with great compassion. We learned some much about fertility and the factors that play into it from him, despite seeing a few other reproductive specialists before him. We truly wish we would have found him sooner.
Describe the protocols Bruce Bateman used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
My husband and I underwent thorough testing/screening processes with Dr. Bateman prior to beginning our treatment and to explore our options. We were then diagnosed with unexplained infertility. Dr. Bateman suggested we start with Gonal-F and IUI first and if that didn't work, we would move to IVF given the number of years we were trying to get pregnant. Dr. Bateman then prescribed me Synthroid due to research showing that my TSH level could result in a miscarriage. We also did genetic testing with Dr. Bateman to ensure we had all the information we could prior to beginning treatment. I then used 150 IU of Gonal-F on days 5-7 and went for blood testing and an ultrasound on day 8. A couple days later we did the trigger shot and went in to Dr. Bateman's office for the IUI. To our excitement, we got a positive pregnancy test a few weeks later. Three year and a beautiful daughter later, we are seeing Dr. Bateman again in hopes to give her a sibling.
Describe your experience with your nurse at Reproductive Medicine and Surgery Center of Virginia. (Assigned nurse: Brittany )
Brittany was amazing! She was so explanative and checked-in with us regularly. She was super helpful and always a positive presence to be around.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
Every staff member at the Reproductive Medicine and Surgery Center of Virginia is first class. The administrative staff is always so warm and welcoming. All the nurses are professional and kind. Not to mention they have great hands when it comes to taking blood. All the practitioners are the best in the business with extensive experience and great bedside manners. You really can't get better!
10
Doctor
Bruce Bateman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia.

10
10
Age
29 - 35
Treated
2013 - 2019
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF
Diagnosis
Unexplained
10
10
Dr. Bateman is a true professional in every sense of the word. He understands the physical and mental burden of infertility. I could confide in him for medical and emotional support whenever needed.... Dr. Bateman is by far the most compassionate doctor we have ever met and is such a great mentor for such a sensitive subject.... Going back to 2013 there was several medical procedures conducted to ensure she was healthy for egg retrieval and pregnancy. During the egg retrieval she was closely monitored for "overstimulation."
You are literally guided through the whole process and reassured along the way. While I understand not everyone receives the best results, you can assure this clinic [RMSC] is 100% equipped and informed to address the most complicated of cases.... Stephanie was phenomenal. She as well understands the struggle of infertility and shared in our highs (mostly highs with UVA) and lows when coming to the facility. She relayed the results to us over phone calls
Age
29 - 35
Treated
2013 - 2019
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Doctor
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
2 IUI, 1 IVF
Diagnosis
Unexplained
10
10
How was your experience with Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
Never knowing what to expect and never anticipating we would be in that situation, I never felt alone. Which is ironic considering infertility makes one feel quite isolated. No one in either of our families has infertility issues. Our infertility was always unexplained which added to the frustration. Dr. Bateman's clinic is a top notch facility. Knowing what we've tried and how long we've been trying prior to IVF, our doctors and nurses came up with a plan and stuck to it. We understand we are blessed and could not be more thankful for our miracles. Dr. Bateman is by far the most compassionate doctor we have ever met and is such a great mentor for such a sensitive subject.
What's one piece of advice would you give a prospective patient of Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
Listen to your doctor.
During treatment, were you treated like a number or a human with Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
Dr. Bateman is a true professional in every sense of the word. He understands the physical and mental burden of infertility. I could confide in him for medical and emotional support whenever needed.
Describe the protocols Bruce Bateman used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
As the spouse I was my wife's nurse through the treatment. Going back to 2013 there was several medical procedures conducted to ensure she was healthy for egg retrieval and pregnancy. During the egg retrieval she was closely monitored for "overstimulation." Once the correct day was targeted, we were called in for retrieval. The eggs were fertilized and at day 3 were not ideal for transfer so we opted for 5 days. On our first transfer, 2 embryos were used, one of which took resulting in a single birth. The following times, with vitrified embryos, single embryos were used each resulting in single births. We plan to discuss options of remaining embryos in the months to come.
Describe your experience with your nurse at Reproductive Medicine and Surgery Center of Virginia. (Assigned nurse: Stephanie Barrix)
Stephanie was phenomenal. She as well understands the struggle of infertility and shared in our highs (mostly highs with UVA) and lows when coming to the facility. She relayed the results to us over phone calls and visits and even provided personal contact info where she could be reached at all times of the day knowing what we were going through.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
You are literally guided through the whole process and reassured along the way. While I understand not everyone receives the best results, you can assure this clinic is 100% equipped and informed to address the most complicated of cases.
Describe the costs associated with your care under Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia.
$20,000 shared risk program + $5,000 medications
Describe Bruce Bateman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine and Surgery Center of Virginia.
I felt they were rationale and we adhered to the doctor and nurse's recommendation to avoid multiple births.
10
Doctor
Bruce Bateman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia.

10
10
Age
23 - 24
Treated
2018 - 2019
Success with this Doc
Yes
Treatment
2 IUI
Diagnosis
Male Factor, PCOS, Unexplained
10
10
He [Dr. Williams] used layman terms and he makes sure to ask if I’m okay and how I feel about my treatment. He also allows me to ask about different options I have and provides me with very detailed information...He is very informative but always shows compassion and is very understanding of our frustration with infertility. He maintains dignity and walks me through every step when I am having a procedure or scan done...We went through two IUI cycles and with the second cycle I was injected two days before the IUI took place. Before coming to doctor Williams I had a hysteroscopy done to make sure I did not have endometriosis or fibroids or any big cysts. Every visit I have a transvaginal scan done to measure each ovary and see how many possible follicles I have. I am suppose to go every 5th day of my cycle to make sure I can begin taking my letrozole.
A single fresh IVF cycle [at Reproductive Medicine and Surgery Center of Virginia] is 8600...IVF freeze all cycle is 13,000...Frozen embryo cycle is 3,000...And they also offer a IVF refund program that involves getting money back for a failed cycle...No medications are included in these prices but they do include the anesthesia and so forth for the procedure...The clinic has great parking and even a fitness area in the main lobby. They have their own lab so as soon as your spouse drops off the semen for the analysis it only take 45 minutes for that to be prepared for the IUI . There is a great view off a balcony which I would go to sit when I had a bad visit or was worried about what would happen next.
Age
23 - 24
Treated
2018 - 2019
Success with this Doc
Yes
Race
Black or African-American
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI
Diagnosis
Male Factor, PCOS, Unexplained
10
10
How was your experience with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
Dr. Williams is a well known in the region and has been recognized with numerous awards which lets you know he’s great at what he does. He is very informative but always shows compassion and is very understanding of our frustration with infertility. He maintains dignity and walks me through every step when I am having a procedure or scan done.
What's one piece of advice would you give a prospective patient of Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
Come with a lot of questions and stay off of the internet because sometimes the internet can discourage and it’s no need because Doctor Williams will answer every question entirely to assure you feel comfortable with every procedure or injection.
During treatment, were you treated like a number or a human with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
He used layman terms and he makes sure to ask if I’m okay and how I feel about my treatment. He also allows me to ask about different options I have and provides me with very detailed information. Him and his staff are always so nice and they treat you like you’re family and they are rooting for you every time you have a procedure or injection!
Describe the protocols Christopher Williams used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
We went through two IUI cycles and with the second cycle I was injected two days before the IUI took place. Before coming to doctor Williams I had a hysteroscopy done to make sure I did not have endometriosis or fibroids or any big cysts. Every visit I have a transvaginal scan done to measure each ovary and see how many possible follicles I have. I am suppose to go every 5th day of my cycle to make sure I can begin taking my letrozole.
Describe your experience with the nursing staff.
The nursing staff were very welcoming and they showed a lot of compassionate and when we had a failed cycle of IUI or letrezole alone, they were just as down as we were which makes you feel like you are not alone. The nurses can always be reached if an emergency occurs or you need an appointment first thing the next morning. They are also great with emailing and returning phone calls.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
The clinic has great parking and even a fitness area in the main lobby. They have their own lab so as soon as your spouse drops off the semen for the analysis it only take 45 minutes for that to be prepared for the IUI . There is a great view off a balcony which I would go to sit when I had a bad visit or was worried about what would happen next.
Describe the costs associated with your care under Christopher Williams at Reproductive Medicine and Surgery Center of Virginia.
A single fresh IVF cycle is 8600 IVF freeze all cycle is 13,000 Frozen embryo cycle is 3,000 And they also offer a IVF refund program that involves getting money back for a failed cycle No medications are included in these prices but they do include the anesthesia and so forth for the procedure
Describe Christopher Williams's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine and Surgery Center of Virginia.
They have a very detailed page on all of the services they offer along with prices which include the embryo transfer, freezing of embryos, IUI, IVF and so forth.
10
Doctor
Christopher Williams
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia.

9
9
Age
32
Treated
2018
Success with this Doc
?
Treatment
4 IUI
Diagnosis
PCOS
9
9
Due to the fact that the majority of my family has not had any problems getting pregnant, Dr. Bateman started us off, after an HSG test shows my ovaries weren’t blocked, with letrozole medicine and timed intercourse. He adjust the dosage of my hypothyroidism medication as well. After 3 cycles of just letrozole and timed intercourse, we decided to progress to IUI’s. Toward the last IUI, my husband was referred to a male fertility specialist.
Cash pay IUI was $395 [at Reproductive Medicine and Surgery Center of Virginia] then I had to pay $89 for an ultrasound visit following my cycle...Make sure you validate EXACTLY what your insurance will and will not cover before starting treatment...They [nurses] were the best. Caring and kind, no matter who you were with. Very professional and efficient. They answered all my questions and if I ever had to call, were prompt to return my calls
Age
32
Treated
2018
Success with this Doc
?
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI
Diagnosis
PCOS
9
9
How was your experience with Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
He is so very kind. He will continue to explain the procedures and talk through all of your options. I never once felt like I was being forced to make a certain decision. He was supportive of us along the way. We appreciated his candor and sense of humor.
What's one piece of advice would you give a prospective patient of Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
Don’t be afraid to ask him any questions, especially if you are uncomfortable. He is very open and honest and never laughs at any questions.
During treatment, were you treated like a number or a human with Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
Dr. Bateman is such a kind man with a good sense of humor. This is an emotionally taxing experience and he takes it all in stride while explaining the options available to you.
Describe the protocols Bruce Bateman used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
Due to the fact that the majority of my family has not had any problems getting pregnant, Dr. Bateman started us off, after an HSG test shows my ovaries weren’t blocked, with letrozole medicine and timed intercourse. He adjust the dosage of my hypothyroidism medication as well. After 3 cycles of just letrozole and timed intercourse, we decided to progress to IUI’s. Toward the last IUI, my husband was referred to a male fertility specialist. His testosterone was found to be low and he was put on medication. We decided to stop treatment at that time due to the fact that we can’t afford IVF which is the next procedure we wanted to pursue.
Describe your experience with the nursing staff.
They were the best. Caring and kind, no matter who you were with. Very professional and efficient. They answered all my questions and if I ever had to call, were prompt to return my calls
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
Make sure you validate EXACTLY what your insurance will and will not cover before starting treatment. Anytime you are there for a visit, do not feel shy about asking why you’re being charged or have them explain the bill.
Describe the costs associated with your care under Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia.
Cash pay IUI was $395 then I had to pay $89 for an ultrasound visit following my cycle. Before we did our first IUI, our diagnostic tests were covered by insurance.
9
Doctor
Bruce Bateman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
34
Treated
2018
Success with this Doc
?
Treatment
3 IUI, Donor Sperm
Diagnosis
Other
10
10
Dr. Smith is amazing. She listens to You and understands that you are trying to get somewhere with trying to have a baby. She is very through and makes sure you understand everything that is said. She is very cheerful and really enjoys what she does.... She made you feel Comfortable. She gave you all the details and broke Down everything down. She had solutions and had steps for us to take to get there.... I have had a lot of blood work taken to check amh, thyroid and amongst other things.
The whole Staff [Reproductive Med and Surgery Ctr of VA] is so nice and understandable... It is a clinic that I know most of the other when I know going through fertility, go to. It is very welcoming and everyone is friendly and helps with any questions you would need. The location is great and right off the interstate. It is worth the 1:40 min or so for the service you get.... Dr. Smith is amazing. She listens to You and understands that you are trying to get somewhere
Age
34
Treated
2018
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, Donor Sperm
Diagnosis
Other
10
10
How was your experience with Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
Dr. Smith is amazing. She listens to You and understands that you are trying to get somewhere with trying to have a baby. She is very through and makes sure you understand everything that is said. She is very cheerful and really enjoys what she does. My experience as a patient has been awesome!!! I know my future encounters with her will be just as wonderful.
What's one piece of advice would you give a prospective patient of Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
Don’t be afraid to ask questions in anything you may not understand.
During treatment, were you treated like a number or a human with Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
She made you feel Comfortable. She gave you all the details and broke Down everything down. She had solutions and had steps for us to take to get there.
Describe the protocols Laura Smith used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
I have not had any cycles done with Laura smith. I have had a lot of blood work taken to check amh, thyroid and amongst other things. I had also had a HSG which my tubes are perfectly clear. I took The varicella vaccine twice and I am Immune to it. Whenever I am able to, I can start treatment, but it looks like it will be a while. Iui with objectibles or IVF would need to happen ( that’s if I can lose Enough weight for IVF :( )
Describe your experience with the nursing staff.
The whole Staff is so nice and understandable
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
It is a clinic that I know most of the other when I know going through fertility, go to. It is very welcoming and everyone is friendly and helps with any questions you would need. The location is great and right off the interstate. It is worth the 1:40 min or so for the service you get.
Describe the costs associated with your care under Laura Smith at Reproductive Medicine and Surgery Center of Virginia.
$787.00 - consultation and blood work $695.00. HSG $140.00 follow up visit w results $1,763.00 lab work bill from The hospital that was separate from Reproductive Medicine and Surgery Center of Virginia.
Describe Laura Smith's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine and Surgery Center of Virginia.
N/a
10
Doctor
Laura Smith
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
9
Age
30 - 32
Treated
2016 - 2018
Success with this Doc
?
Treatment
5 IUI, 1 IVF
Diagnosis
Endometriosis
10
9
Dr. Williams always remembers who I am and what I am struggling with. Even if that means reading a paper before I come in, it makes a difference. He also meets us at our level. I am a nurse and he talks to me like a medical professional including current evidence based research on infertility. But he also breaks it down so my non-medical professional husband can understand.... We had diagnostic testing first. Then exploratory lap for endo. Found mild case of endo and adjusted the game plan.
Strengths: [Reproductive Med and Surgery Ctr of VA] always answer and return calls. Weakness: not everyone who answers is sympathetic to women facing infertility. In terms of finances and overall stress. The insurance coordinator is usually rude. We have two different insurances and the one never seems to get billed. It’s difficult to get clear answers on exactly what I’m paying for with each visit.... Tricare covers sporadic things and the office is never able to tell us what they are covering.
Age
30 - 32
Treated
2016 - 2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
5 IUI, 1 IVF
Diagnosis
Endometriosis
10
9
How was your experience with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
Dr. Williams is incredibly knowledgeable about this field. He makes you feel at ease at such a difficult time in life. He doesn’t rush you out of the office if you have questions. I trust his judgement and truly believe that he wants us to make a successful pregnancy as much as we do.
What's one piece of advice would you give a prospective patient of Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
Book him now.
During treatment, were you treated like a number or a human with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
Dr. Williams always remembers who I am and what I am struggling with. Even if that means reading a paper before I come in, it makes a difference. He also meets us at our level. I am a nurse and he talks to me like a medical professional including current evidence based research on infertility. But he also breaks it down so my non-medical professional husband can understand.
Describe the protocols Christopher Williams used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
We had diagnostic testing first. Then exploratory lap for endo. Found mild case of endo and adjusted the game plan. Husband also has low morphology. He was seen by urologist and nothing was wrong. Can’t figure out what is causing the low Morph except possible environmental exposure during a deployment. We tried one round of clomid with my body responding fine but no baby. Then 5 more rounds of IUI with no luck. They would have stopped after 4 but I needed to prove six attempts before insurance would pay for ivf. Egg retrieval went well with no complications. However the transfer was disappointing. We did FET due to choosing PGS. My body didn’t respond to the hormones and my uterine lining didn’t grow. I didn’t feel I was fully educated that this was a possibility and came a large disappointment. We went ahead with a transfer with some education on reduction of success due to thin lining. We met with dr Williams again after the failed cycle. He was very kind and shared of disappointment. However he did not dwell on it and shared the plan for next cycle and sounded very hopeful for us, which we desperately needed at that time. We are trying long term Lupron to suppress my endo (even tho it’s a mild case) and attempting another transfer after the first of the year. Fingers crossed as our insurance coverage won’t cover much more after the next transfer.
Describe your experience with the nursing staff.
As a fellow nurse, I can assure you that these ladies are top notch. The office is so busy and they keep things running and sane. They are very skilled at blood draws and are so compassionate. They have given me hugs and tissues more than once. I trust them all with so many aspects of my healthcare.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
Strengths: always answer and return calls. Weakness: not everyone who answers is sympathetic to women facing infertility. In terms of finances and overall stress. The insurance coordinator is usually rude. We have two different insurances and the one never seems to get billed. It’s difficult to get clear answers on exactly what I’m paying for with each visit.
Describe the costs associated with your care under Christopher Williams at Reproductive Medicine and Surgery Center of Virginia.
As mentioned before, we could never get a straight answer on what we paying for specifically. We have spent almost 17 grand out of pocket including PGS and one transfer. We also have insurance that will cover 15 grand in infertility coverage one time. Tricare covers sporadic things and the office is never able to tell us what they are covering.
Describe Christopher Williams's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine and Surgery Center of Virginia.
Given our age, dr Williams has always encourage single transfer.
What specific things went wrong at Reproductive Medicine and Surgery Center of Virginia?
  • Failed to call with results
  • Failed to convey critical information
10
Doctor
Christopher Williams
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
38 - 42
Treated
2014 - 2018
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF
Diagnosis
Anovulation, Male Factor, PCOS
10
10
When I started my infertility journey in 1999, things were very different. The current treatment of that archaic time was to cut out a wedge of my ovary to “kickstart” it. With Dr. Bateman everything he recommended was researched-based and progressive.... Dr. Bateman put in my twins in 2014. When I went back last month to put in my last remaining frozen embryo, he remembered me. With the numerous people he sees on a daily basis, he took time to talk to me before the FET and hold my hand and wish me luck when it was complete.
Overall I would rate this clinic [Reproductive Med and Surg Ctr of VA] a 10/10. Every step, from diagnosis to treatment, made sense and gave me hope. A friend referred me here. She had her son via an IUI. On my first visit, they did preliminary tests and actually sat and read 12 years of prior records!... Stephanie knew me by name and was there the day I found out it was twins. I went in early (5weeks) because I was bleeding. I was so worried. Dr. Bateman was calm and looking at the ultrasound machine. For the first time it was faced away from me.
Age
38 - 42
Treated
2014 - 2018
Success with this Doc
Yes
Race
European, Native American
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
3rd of 4 Docs
Treatment
2 IUI, 1 IVF
Diagnosis
Anovulation, Male Factor, PCOS
10
10
How was your experience with Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
When I started my infertility journey in 1999, things were very different. The current treatment of that archaic time was to cut out a wedge of my ovary to “kickstart” it. With Dr. Bateman everything he recommended was researched-based and progressive. He never recommended fertility drugs like Clomid, I did 14 cycles of that in 2000. He read my medical history and knew I did not need to go back to that stage. When the IUI did not work, he was the one who said IVF with ICSI was needed due to my husband’s inconsistent sperm counts and motility. When the two fresh embryos did not take when a colleague put them in, he recommended assisted hatching. This cycle, four years later, Now includes assisted hatching in its basic costs. Every “setback” was seen by him as another step. He never once made me feel that a baby was not just around the corner. He kept hope even when we were stressed and losing faith. His calm manner was contagious.
What's one piece of advice would you give a prospective patient of Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
Don’t do a fresh transfer, let your body go back to equilibrium.
During treatment, were you treated like a number or a human with Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
Dr. Bateman put in my twins in 2014. When I went back last month to put in my last remaining frozen embryo, he remembered me. With the numerous people he sees on a daily basis, he took time to talk to me before the FET and hold my hand and wish me luck when it was complete. Both FETs he did resulted in pregnancies. I’m currently 16 days with baby three after starting this process in 1999!
Describe the protocols Bruce Bateman used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
Skipped Clomid because of my 2000 records. Started with prelim tests to check for causes of infertility. No blockages in tubes, good egg reserve, high thyroid, PCOS, low sperm count and motility. Did IUI because we requested. Did egg retrieval protocol with Gonal F and frequent ovary checks. Egg retrieval followed by fresh transfer. ICSI and 2 fresh 5 day blasts used. Three additional blasts frozen on day five. Unsuccessful Frozen Embryo Transfer using assisted hatching at age 38. Twins. I think same meds last time as this time. Frozen Embryo Transfer age 42. 16 days pregnant. Medications this time were birth control, estrace, lupron, progesterone in oil and progesterone suppositories. And thyroid meds.
Describe your experience with your nurse at Reproductive Medicine and Surgery Center of Virginia. (Assigned nurse: Stephanie Barrix)
Stephanie knew me by name and was there the day I found out it was twins. I went in early (5weeks) because I was bleeding. I was so worried. Dr. Bateman was calm and looking at the ultrasound machine. For the first time it was faced away from me. Stephanie was standing right behind him. I knew when I saw her smile from ear to ear that everything was okay. Then they turned around the screen and I saw the two sacs for myself. I was not the only one tearing up. She was also the one to call me the first time with the fresh transfer and break the news that it was not a pregnancy. I would not want that part of her job for all the money in the world. She is a blessing. Finally, at the end of my egg retrieval cycle in 2014, when they kept upping my dose until I was at four vials a day, I ended up running short mere days before the trigger shot. She packed a small bag for me that had the necessary meds so I did not have to pay extra for overnight delivery. (Now they all seem to deliver overnight.)
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
Overall I would rate this clinic a 10/10. Every step, from diagnosis to treatment, made sense and gave me hope. A friend referred me here. She had her son via an IUI. On my first visit, they did preliminary tests and actually sat and read 12 years of prior records! Dr. Smith sat with me for almost an hour and answered my laundry list of questions. I felt at ease and hopeful for the very first time. Additionally, things moved quickly. After more than a decade of vague answers, I walked out of this clinic in less than a year pregnant with twins. Is it any wonder I went back this year to see if my frozen baby would take?
Describe the costs associated with your care under Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia.
My insurance paid for testing until I got a diagnosis. After that, we paid around 500 plus meds for the IUIs. We were approved for the $20k shared risk program, but at the last minute went with the $12k procedure which included egg retrieval, ICSI, and transfer. The following FET cycles cost $2850. Meds for the egg retrieval ran about $3K and about $700 for the transfers. Costs have changed since I first went; for example, assisted hatching is included in the price now. My first FET was $2500 with $650 added for AH. Now everyone pays the $2850. In reality, the only thing that slowed down our journey to parenthood was money. I took us right at a year to save the money for the four months of treatment (2IUIs, 1 fresh ICSI IVF, 1 frozen ICSI, AH, IVF) we ended up doing.
Describe Bruce Bateman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine and Surgery Center of Virginia.
I was 38 and had been seeking fertility treatments for 14 years. By the time we were recommended to Dr. Bateman, we were serious about having at least one. We were counseled about multiple births and selected 2 for the fresh and 2 more for the frozen. He gave us guidelines, but the final choice within those guidelines was ours.
10
Doctor
Bruce Bateman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
35
Treated
2018
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Unexplained
10
10
Dr. Williams is warm and friendly, listened to our concerns and came up with a plan we were comfortable. He told us there was no reason to jump into the most expensive and invasive option, but would have allowed it if we wanted to go that route right away. He really cares about his patients.... We are unexplained and 35 years old. Dr. Williams has had us do 3 cycles of TI with letrozole 5mg and 1 IUI with letrozole 5mg but we have not yet been successful. I responded well to the medication, but as with unexplained, we have no idea why it didn't work.
This clinic is great. Clean, easy to find, ample parking. I drive several hours to get to this location when there are several other clinics in my area...that should tell you something about Reproductive Medicine and Surgery Center! :)... Costs are substantially less than the well known fertility clinics in my area. Specifically about a fifth of the price for IUI and half the cost for IVF than another clinic I went to in the DC metro area, where I also went for a consultation and was not impressed with how I was treated at all.
Age
35
Treated
2018
Success with this Doc
?
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Sales Representative
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Unexplained
10
10
How was your experience with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
Dr. Williams is warm and friendly, listened to our concerns and came up with a plan we were comfortable. He told us there was no reason to jump into the most expensive and invasive option, but would have allowed it if we wanted to go that route right away. He really cares about his patients.
What's one piece of advice would you give a prospective patient of Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
Hurry and make your appointment!
During treatment, were you treated like a number or a human with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
Dr. Williams and his staff are top notch. They are all very warm and caring, and I really believe that their goal is the same as mine...to take home a live baby at the end of all this! I haven't been successful yet, but am confident in Dr. Williams.
Describe the protocols Christopher Williams used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
We are unexplained and 35 years old. Dr. Williams has had us do 3 cycles of TI with letrozole 5mg and 1 IUI with letrozole 5mg but we have not yet been successful. I responded well to the medication, but as with unexplained, we have no idea why it didn't work. We started out with the cheapest, least invasive option. Lots of other clinics want to put you right to IUI or IVF, but medications do work for a lot of people-Dr. Williams isnt out to just spend your money, like some bigger clinics are!
Describe your experience with the nursing staff.
Very friendly and helpful, I call a lot and ask a ton of questions and the staff is always so prompt at returning calls.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
This clinic is great. Clean, easy to find, ample parking. I drive several hours to get to this location when there are several other clinics in my area...that should tell you something about Reproductive Medicine and Surgery Center! :)
Describe the costs associated with your care under Christopher Williams at Reproductive Medicine and Surgery Center of Virginia.
Costs are substantially less than the well known fertility clinics in my area. Specifically about a fifth of the price for IUI and half the cost for IVF than another clinic I went to in the DC metro area, where I also went for a consultation and was not impressed with how I was treated at all.
Describe Christopher Williams's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine and Surgery Center of Virginia.
No opinion on this at this time.
10
Doctor
Christopher Williams
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
35
Treated
2018
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Male Factor, Tubal Blockage
10
10
Dr Williams greets me in waiting room to come to room himself always smiles shakes hands. Very informative.... Very straight forward, have multiple options and reasons, bought in specialist for my husbands needs so he wouldn’t have to go to creepy hospital.... When Dr Williams couldn’t see me he highly recommended others from office. Didn’t beat around the bush and let us attempt other procedures that wouldn’t Benefit. Great friendly attitude. I looks forward to each visit
Nursing staff [Repro Med & Surg Ctr] always present, reassurance during procedures. Prompt call back after leaving messages, very informative.... All strengths, one hour from home a big plus, easy to locate. Every staff member very friendly and helpful. All reproductive needs can be met in the same building, urologist for the male partner, lab, sensual collection rooms.... [Cost Of Treatment] For the year at this point, $2800. That includes labs. Meds ultrasounds, IUI, and HSG. All dr visits
Age
35
Treated
2018
Success with this Doc
?
Race
Other
Income
$0 - $49K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Male Factor, Tubal Blockage
10
10
How was your experience with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
Always greets at waiting room, hand shakes, lives my husbands sense of humor, brought babysitting children a few times and dr Williams shared a moment with them. Very straight forward, have multiple options and reasons, bought in specialist for my husbands needs so he wouldn’t have to go to creepy hospital. Always smiles and walks to the door. When Dr Williams couldn’t see me he highly recommended others from office. Didn’t beat around the bush and let us attempt other procedures that wouldn’t Benefit. Great friendly attitude. I looks forward to each visit
What's one piece of advice would you give a prospective patient of Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
Go in with an open mind and listen fully as he explains
During treatment, were you treated like a number or a human with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
Reception always friendly and helpful in person and on the phone, nurses as well, greet me by name each time. Dr Williams greets me in waiting room to come to room himself always smiles shakes hands. Very informative.
Describe the protocols Christopher Williams used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
Repeat HSG, explained that it wouldn’t be painful as before with other dr, same result blocked tube, prescribed 50 mg clomid for 5 days, 25 mg clomid for my husband with low sperm count. Attempted 1 IUI with HCG trigger. Ovulation, 1.9 million sperm Negative test. Dr Williams decided then with the low count of my husband that IVF would be worth a try
Describe your experience with the nursing staff.
Nursing staff always present, reassurance during procedures. Prompt call back after leaving messages, very informative.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
All strengths, one hour from home a big plus, easy to locate. Every staff member very friendly and helpful. All reproductive needs can be met in the same building, urologist for the male partner, lab, sensual collection rooms.
Describe the costs associated with your care under Christopher Williams at Reproductive Medicine and Surgery Center of Virginia.
For the year at this point, $2800. That includes labs. Meds ultrasounds, IUI, and HSG. All dr visits
Describe Christopher Williams's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine and Surgery Center of Virginia.
Haven’t gotten to that point yet
10
Doctor
Christopher Williams
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
27
Treated
2018
Success with this Doc
No
Treatment
2 IUI
Diagnosis
PCOS
10
10
From our first visit, she [Dr. Laura Smith] explained everything in detail but in a way that I understood. There is massive amounts of information given these visits, and it can me overwhelming and emotional, but I have never left feeling like I did not know what was going on. My favorite thing about her is the way she tells you every step of the procedure she is performing when you cannot see exactly what she is doing. It makes me feel more comfortable.
The clinic [Reproductive Med and Surgery Ctr of VA] is so helpful with the financial aspect of treatment as well. Weaknesses - The clinic decor/environment is a little cold. At my first visit when I walked in I initially felt uncomfortable and un-welcomed. This of course changed when I met the staff, but I think it would put people at ease to change up the decor a bit.
Age
27
Treated
2018
Success with this Doc
No
Race
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
PCOS
10
10
How was your experience with Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
From our first visit, she explained everything in detail but in a way that I understood. There is massive amounts of information given these visits, and it can me overwhelming and emotional, but I have never left feeling like I did not know what was going on. My favorite thing about her is the way she tells you every step of the procedure she is performing when you cannot see exactly what she is doing. It makes me feel more comfortable.
During treatment, were you treated like a number or a human with Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
Laura Smith, and the rest of the physicians and clinic staff as well, remember every detail about me. All the way down to what I do for a living. I can tell they take the time to review my history before entering the clinic room. The nurses and other staff always remember my name, I never have to formally check in I just give them a wave.
Describe the protocols Laura Smith used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
Jumped right in with IUI from the first cycle (I had done clomid a few times already) with letrozole and trigger shots. My husbands sperm analysis showed a few issues. I did this for two cycles and have been unsuccessful so far.
Describe your experience with the nursing staff.
So compassionate! They ask how you are doing always and really listen. They explain every detail so well and are incredibly helpful. I truly believe they go above and beyond.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
Strengths - Excellent bedside manner. So compassionate. I feel confident in all the physician's care, even though we have not yet had success, they are consistently altering my treatment plan and explaining every detail. The clinic is so helpful with the financial aspect of treatment as well. Weaknesses - The clinic decor/environment is a little cold. At my first visit when I walked in I initially felt uncomfortable and un-welcomed. This of course changed when I met the staff, but I think it would put people at ease to change up the decor a bit.
Describe the costs associated with your care under Laura Smith at Reproductive Medicine and Surgery Center of Virginia.
I am so incredibly fortunate to have health insurance coverage for fertility treatments.
10
Doctor
Laura Smith
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
34 - 36
Treated
2016 - 2018
Success with this Doc
?
Treatment
3 IUI
Diagnosis
Unexplained
10
10
He [Dr. Williams] spoke to me in a manner that I could easily understand. He did not speak over my head. He was also approachable and seemed willing to answer my questions. He came down and let us in the building which shocked me when the weekend system failed. I would have expected him to send the nurse. That really impressed me....We went with conservative measures since everything test wise is good
The staff and doctors [at Repro Med Surgery Ctr of VA] are all friendly. They take the time to make sure I understand what the plan is and why...The entire staff there is great. I interact with Stephanie a great deal since she is the IVF nurse coordinator. She's very friendly and quick to answer any questions I ask...They are prompt and accurate in their billing as well, two critical things... The other nurses are also easy to talk to and treat me like a human. It is very important not to feel like a number. They can even joke a little with me which is important.
Age
34 - 36
Treated
2016 - 2018
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI
Diagnosis
Unexplained
10
10
How was your experience with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
He spoke to me in a manner that I could easily understand. He did not speak over my head. He was also approachable and seemed willing to answer my questions. He came down and let us in the building which shocked me when the weekend system failed. I would have expected him to send the nurse. That really impressed me.
What's one piece of advice would you give a prospective patient of Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
Do your research but trust in what he says, it's served me well.
During treatment, were you treated like a number or a human with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
The staff and doctors are all friendly. They take the time to make sure I understand what the plan is and why.
Describe the protocols Christopher Williams used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
We did a few cycles of timed intercourse with clomid, no pregnancies. We tried IUI's with clomid, femara, and gonal F (not the same cycle) with no pregnancies as well. We took breaks in between cycles due to our jobs. We went with conservative measures since everything test wise is good. I have good reserves for someone my age.
Describe your experience with your nurse at Reproductive Medicine and Surgery Center of Virginia. (Assigned nurse: Stephanie)
The entire staff there is great. I interact with Stephanie a great deal since she is the IVF nurse coordinator. She's very friendly and quick to answer any questions I ask. The other nurses are also easy to talk to and treat me like a human. It is very important not to feel like a number. They can even joke a little with me which is important.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
The clinic works with me to get my appointments scheduled so that I can minimize my time off. They have weekend hours as well for when ovulation occurs then. That's nice. It's also conveniently located so the trip, which is almost two hours, is rarely wasted on just a doctor visit. That makes the entire situation a tad less stressful. They are prompt and accurate in their billing as well, two critical things.
Describe the costs associated with your care under Christopher Williams at Reproductive Medicine and Surgery Center of Virginia.
It varied based on what was done. Our insurance doesn't cover IVF/Infertility. The offices do work with me and bill what insurance covers and I out of pocket the rest.
Describe Christopher Williams's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine and Surgery Center of Virginia.
We are still early in this process. From what I have gathered, he uses clinical evidence and the patients history to decide what is best.
10
Doctor
Christopher Williams
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
34 - 35
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
10 Fertility Medications
Diagnosis
Unexplained
10
10
Dr. Smith is very knowledgeable regarding her area. She explains everything in detail and make sure we know our options. She frequently reaches out if we need anything, and makes herself available even on Sundays, if need be.... She's very attentive, warm, and detailed in her explanation regarding our situation. She takes her time explaining to us what we need to do and our options.
Clinic [Reproductive Medicine and Surgery Center of VA] is well organized, and staff is very friendly. They are easy to reach, and work with you in scheduling appointments. They provide all information, and make sure you know about your options within the first visit. They review your medical records, and take the time to sit down with you to discuss which approach to take. It seems like it is a decision you make together (patient+client+doctor). We did all blood work in the same visit, and were able to start treatment in the following cycle.
Age
34 - 35
Treated
2017 - 2018
Success with this Doc
Yes
Race
Latino
Income
Occupation
Order & Number of Docs Seen
3rd of 5 Docs
Treatment
10 Fertility Medications
Diagnosis
Unexplained
10
10
How was your experience with Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
Dr. Smith is very knowledgeable regarding her area. She explains everything in detail and make sure we know our options. She frequently reaches out if we need anything, and makes herself available even on Sundays, if need be.
What's one piece of advice would you give a prospective patient of Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
Make sure you communicate your expectations and fears. Dr. Smith takes the time to listen to you.
During treatment, were you treated like a number or a human with Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
She's very attentive, warm, and detailed in her explanation regarding our situation. She takes her time explaining to us what we need to do and our options.
Describe the protocols Laura Smith used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
I have had three rounds of pills + injectables (Follistim +HCG). She adjusts the dosage as needed. However, I am very sensitive to the hormones, and had to cancel a cycle.
Describe your experience with the nursing staff.
Nursing staff follows the same approach as Dr. Smith. They are compassionate and understanding, as this is a very emotional time for a woman. I have called them with numerous questions, and they always make themselves available to answer them.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
Clinic is well organized, and staff is very friendly. They are easy to reach, and work with you in scheduling appointments. They provide all information, and make sure you know about your options within the first visit. They review your medical records, and take the time to sit down with you to discuss which approach to take. It seems like it is a decision you make together (patient+client+doctor). We did all blood work in the same visit, and were able to start treatment in the following cycle.
Describe the costs associated with your care under Laura Smith at Reproductive Medicine and Surgery Center of Virginia.
some exams were covered by insurance, such as consultation, ultrasonography. The medication varies according to your needs (dosage). With injectables, we have spent around 350-500 a cycle +350 for UIU (Not sure regarding these numbers).
10
Doctor
Laura Smith
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
31 - 32
Treated
2017 - 2018
Success with this Doc
?
Treatment
2 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Uterine Fibroids
10
10
She [Dr. Smith] recommended against priming with birth control or estrogen as she suspected I might get oversuppressed. We did a natural start cycle. She put me on 450iu follistim/menopur (she explained that doses above this haven’t been proven any more successful) & cetrotide for 3 days near the end to stop ovulation on my own... Once I have monitoring we will begin PIO injections as they have found 8% increase in pregnancy rates with this. They recommend freeze all cycles (they do fresh as well but many fewer) due to their success rates being about 15% higher with freeze all (65%, nonPGS tested embryos).
This [Reproductive Medicine and Surgery Center of Virginia] is a smaller clinic which could be viewed as a strength or a weakness. The main location in Charlottesville is easily accessible. I’ve been comfortable there. My husband liked that the “sperm room” is discrete. Friendly receptionist, adequate room in the waiting area...Stephanie [nurse] is excellent. I can’t imagine how organized she has to be to keep track of so many women’s cycles at once. She always has made me feel like I am only one of a few patients rather than one of many. She is so patient and explains everything completely. I’ve never waited more than 24 hours for a return call even when it was for a stupid question. Laura is still learning but is pleasant and kind as well.
Age
31 - 32
Treated
2017 - 2018
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Uterine Fibroids
10
10
How was your experience with Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
She is great. She was very good about tailoring treatment to me/us, and explained fully how with my reserve we would probably only get 1-2 viable blasts and she was right - we have one. She was thorough in our initial consult and did not at all seem inconvenience that we were there for a second opinion prior to starting an ivf cycle and had already gotten a protocol plan from another doctor. She explained why the clinic does freeze all cycles and I left our initial consult feeling very confident in her clinic and feeling comfortable about moving forward. When I’ve seen her since for monitoring & retrieval same thing.
What's one piece of advice would you give a prospective patient of Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
You will see her partners as well for monitoring and even potentially retrieval/transfer, although Dr. Williams was doing retrievals the day I was set for mine and she did come and do mine specifically which was nice. Also the clinic recommends freeze all cycles.
During treatment, were you treated like a number or a human with Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
She read over all my results at a previous clinic and tailored my ivf cycle to me specifically instead of going with a predetermined protocol. She also made sure we repeated testing that looked off previously but wasn’t addressed. She was realistic but kind and compassionate.
Describe the protocols Laura Smith used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
She recommended against priming with birth control or estrogen as she suspected I might get oversuppressed. We did a natural start cycle. She put me on 450iu follistim/menopur (she explained that doses above this haven’t been proven any more successful) & cetrotide for 3 days near the end to stop ovulation on my own. Lupron plus hcg trigger. Once my period started I began 2 weeks of birth control for the FET and went on lupron injections. Once I have monitoring we will begin PIO injections as they have found 8% increase in pregnancy rates with this. They recommend freeze all cycles (they do fresh as well but many fewer) due to their success rates being about 15% higher with freeze all (65%, nonPGS tested embryos).
Describe your experience with your nurse at Reproductive Medicine and Surgery Center of Virginia. (Assigned nurse: Stephanie )
Stephanie is excellent. I can’t imagine how organized she has to be to keep track of so many women’s cycles at once. She always has made me feel like I am only one of a few patients rather than one of many. She is so patient and explains everything completely. I’ve never waited more than 24 hours for a return call even when it was for a stupid question. Laura is still learning but is pleasant and kind as well.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
This is a smaller clinic which could be viewed as a strength or a weakness. The main location in Charlottesville is easily accessible. I’ve been comfortable there. My husband liked that the “sperm room” is discrete. Friendly receptionist, adequate room in the waiting area.
Describe the costs associated with your care under Laura Smith at Reproductive Medicine and Surgery Center of Virginia.
Nothing is covered by insurance. Compared to the large clinic I started with the prices at RMSCVA are better. Our freeze all cycle was $10,500 (we did not do PGS or ICSI). Medications were a few thousand. HSG and blood work about $200, ultrasound $140 or similar. My husband ended up owing $50 for blood work and sperm analysis I think.
Describe Laura Smith's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine and Surgery Center of Virginia.
Ultimately she said it would be up to us but recommended no more than 2. We ended up having 1 so it is a non issue.
10
Doctor
Laura Smith
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Verified

This patient has provided documentation of treatment at this clinic.

7
8
Age
43 - 48
Treated
2013 - 2018
Success with this Doc
Yes
Treatment
IVF, Donor Eggs, Donor Sperm
Diagnosis
Poor Egg Quality
7
8
She [Dr. Laura Smith] is straightforward and matter-of-fact. I had confidence in her medical understanding but did not feel any special personal connection. I am not sure I would recognize her on the street, or she me.... Fertility consultations usually come with some emotion, because we are seeking help for something that is not coming "naturally." This practice will definitely answer your medical questions with kindness and politeness, but you want to get your emotional support elsewhere. I collected information from my doctors, and then went home to talk to people close to me to make decisions.
Everyone in the practice [Reproductive Medicine and Surgery Center of VA] is nice, friendly, but also business-like and to-the-point. I liked working with the IVF nurse *very much*, and she became my primary point of contact for most of my communications. So I never felt like a number, but I did feel like everyone was always busy and didn't have any more time to spend with me than what was necessary. The IVF nurse was clearly very busy, but I also felt that she cared.
Age
43 - 48
Treated
2013 - 2018
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
IVF, Donor Eggs, Donor Sperm
Diagnosis
Poor Egg Quality
7
8
How was your experience with Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
She is straightforward and matter-of-fact. I had confidence in her medical understanding but did not feel any special personal connection. I am not sure I would recognize her on the street, or she me.
What's one piece of advice would you give a prospective patient of Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
Fertility consultations usually come with some emotion, because we are seeking help for something that is not coming "naturally." This practice will definitely answer your medical questions with kindness and politeness, but you want to get your emotional support elsewhere. I collected information from my doctors, and then went home to talk to people close to me to make decisions.
During treatment, were you treated like a number or a human with Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
Everyone in the practice is nice, friendly, but also business-like and to-the-point. I liked working with the IVF nurse *very much*, and she became my primary point of contact for most of my communications. So I never felt like a number, but I did feel like everyone was always busy and didn't have any more time to spend with me than what was necessary. The IVF nurse was clearly very busy, but I also felt that she cared.
Describe the protocols Laura Smith used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
I used donor egg IVF. The hormones are not fun at all, but it was successful.
Describe your experience with your nurse at Reproductive Medicine and Surgery Center of Virginia.
She was busy and seemed to have a caseload that was too much for one person. But she was also kind and compassionate.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
There aren't any other options nearby. But that said, the clinic is well-run and the doctors and staff are informed and experienced. It's busy, but it's a small practice, so it doesn't feel like a train station ... staff did come to know my name. The offices and procedure rooms are all comfortable.
Describe Laura Smith's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine and Surgery Center of Virginia.
The decision was mine to make. I felt they gave me all the information I needed to make an informed decision.
7
Doctor
Laura Smith
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
10
Age
28 - 29
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
6 IUI
Diagnosis
Anovulation, Male Factor, PCOS
10
10
Dr. Williams wanted to get a sense of who I was as a person and what was going on in my life all around. He played close attention to my needs and made sure that we were fully on board with all treatment options...worked very closely with me to manage what was affordable and will just tickly possible given my needs. Further, when we hit roadblocks, he was a creative and dynamic thinker, always advocating for me as a patient and our family. He Certainly went above and beyond to make sure that we felt comfortable and that we had pursued all possible options. I cannot recommend him highly enough
The nursing staff [at Reproductive Medicine and Surgery Center of Virginia] may just be the best thing about this clinic. They are thoughtful, organized, efficient, and amazing communicators...I absolutely loved everything about this clinic. I can’t imagine that there’s anything that I would change, Beyond making it a little bit closer to where I live. That said I do know that they have opened other offices in recent months...After discovering that IVF would not be the best fit for my anatomy, we simply transitioned that cycle into an injectable IUI. A few more IUIs using different meds and protocols (and one chemical pregnancy), we became pregnant with my daughter.
Age
28 - 29
Treated
2016 - 2017
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Professor
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
6 IUI
Diagnosis
Anovulation, Male Factor, PCOS
10
10
How was your experience with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
Dr. Williams worked very closely with me to manage what was affordable and will just tickly possible given my needs. Further, when we hit roadblocks, he was a creative and dynamic thinker, always advocating for me as a patient and our family. He Certainly went above and beyond to make sure that we felt comfortable and that we had pursued all possible options. I cannot recommend him highly enough
What's one piece of advice would you give a prospective patient of Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
Do it. He will give you so many options, some of which you may never heard of.
During treatment, were you treated like a number or a human with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
Dr. Williams wanted to get a sense of who I was as a person and what was going on in my life all around. He played close attention to my needs and made sure that we were fully on board with all treatment options.
Describe the protocols Christopher Williams used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
After seven months of Clomid through my obgyn, we started with an HSG and letrozole. We had some male factor indications, so all of our following cycles were IUIs. After four failed IUI with letrozole and trigger injection, we briefly attempted IVF. After discovering that IVF would not be the best fit for my anatomy, we simply transitioned that cycle into an injectable IUI. A few more IUIs using different meds and protocols (and one chemical pregnancy), we became pregnant with my daughter.
Describe your experience with your nurse at Reproductive Medicine and Surgery Center of Virginia. (Assigned nurse: Ashley and Brittany)
The nursing staff may just be the best thing about this clinic. They are thoughtful, organized, efficient, and amazing communicators.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
I absolutely loved everything about this clinic. I can’t imagine that there’s anything that I would change, Beyond making it a little bit closer to where I live. That said I do know that they have opened other offices in recent months.
Describe the costs associated with your care under Christopher Williams at Reproductive Medicine and Surgery Center of Virginia.
I am fortunate in that most of the cost associated with my treatment were covered by my insurance. I did have to pay until I met my deductible, but my total treatments were under $2000.
Describe Christopher Williams's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine and Surgery Center of Virginia.
Dr. Williams seems to have a pretty good equation for the number of the embryo transfers. He is also known for his strength in getting women pregnant with singleton pregnancies, which is always safer.
10
Doctor
Christopher Williams
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
31
Treated
2017
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF
Diagnosis
Unexplained
10
10
Dr. Bateman was very personable and made connections to both me and my husband and made us feel like people instead of a number. He made the process less clinical and more like he was there to help provide us with the extension to our family.... Even during my egg procedure when I was extremely scared and anxious he personally came in to calm me and made sure I knew I was in good hands and he personally checked on me after, not just sending in a nurse. I always felt he cared and wanted his patients to succeed with treatments. I never felt that this was just a job to him but he truly cared about me.
They [RMSC of VA] are very quick to get you in to be seen, have many appointments open and have a friendly and truly caring staff. You are not a number to them but a person. After the first visit or two they learn your name and make conversation with you to make the process feel more human...Stephanie and Bonnie were some of the most amazing people I have ever dealt with. They made you laugh and gave you hope when you felt there was none. They always helped you see the positive side and went above and beyond their jobs.
Age
31
Treated
2017
Success with this Doc
Yes
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI, 1 IVF
Diagnosis
Unexplained
10
10
How was your experience with Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
Dr. Bateman made sure I understood every procedure to the fullest and what was happening at each interval of IVF. He made sure to answer questions and took time and was never rushed. Even during my egg procedure when I was extremely scared and anxious he personally came in to calm me and made sure I knew I was in good hands and he personally checked on me after, not just sending in a nurse. I always felt he cared and wanted his patients to succeed with treatments. I never felt that this was just a job to him but he truly cared about me.
What's one piece of advice would you give a prospective patient of Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
To trust in him and his experience. He is there to answer questions and to help.
During treatment, were you treated like a number or a human with Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
Dr. Bateman was very personable and made connections to both me and my husband and made us feel like people instead of a number. He made the process less clinical and more like he was there to help provide us with the extension to our family.
Describe your experience with your nurse at Reproductive Medicine and Surgery Center of Virginia. (Assigned nurse: Stephanie and Bonnie )
Stephanie and Bonnie were some of the most amazing people I have ever dealt with. They made you laugh and gave you hope when you felt there was none. They always helped you see the positive side and went above and beyond their jobs. They made sure I knew all about my meds and dosages and that I could call in anytime with questions. When I found out I was pregnant they were jumping up and down and crying with us. They even called to check on me during my pregnancy and after.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
They are very quick to get you in to be seen, have many appointments open and have a friendly and truly caring staff. You are not a number to them but a person. After the first visit or two they learn your name and make conversation with you to make the process feel more human
10
Doctor
Bruce Bateman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask a Question

Ask this reviewer a question about their experience with Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
29
Treated
2017
Success with this Doc
Yes
Treatment
4 IUI
Diagnosis
Unexplained
10
10
Dr. Bateman explained there are sometimes things inside that we cannot see without surgery. He felt we would be better candidates for IVF after 4 failed IUIs...laughed with me, allowed me to cry and comforted me as I struggled with the diagnosis "unexplained infertility"...He looked at every detail of my health record to explore why my husband and I were not having successful attempts. He told me several times throughout, "we are going to have a baby" (my husband and I).
The entire nursing team at the Reproductive Medicine and Surgery Center of VA is excellent! I called in countless times to ask questions regarding my treatment plan, medications and just to seek assurance about my situation. Every nurse handled my case with care, compassion and honesty. They made this entire situation much easier to handle...Upon entering the clinic, you immediately feel a sense of peace and acceptance. From the nurses, to the office staff and Doctors. Everyone was caring, compassionate and on board with trying to find an answer and solution . Dr. Bateman laughed with me, allowed me to cry and comforted me as I struggled with the diagnosis "unexplained infertility".
Age
29
Treated
2017
Success with this Doc
Yes
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 3 Docs
Treatment
4 IUI
Diagnosis
Unexplained
10
10
How was your experience with Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
Dr. Bateman was WONDERFUL! He provided me with verbal and written information at each visit re: my treatment plan and what to expect. He created a safe environment where I felt comfortable expressing myself and my concerns. He looked at every detail of my health record to explore why my husband and I were not having successful attempts. He told me several times throughout, "we are going to have a baby" (my husband and I).
What's one piece of advice would you give a prospective patient of Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
Trust in his judgement and ability to provide the best care possible. He is dedicated to helping those in need achieve their dreams of having a child.
During treatment, were you treated like a number or a human with Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
I never thought I would need to see a fertility specialist. My husband and I were married in 2014. After a year of marriage, we wanted to expand our family. I stopped using birth control measures, at that time. A year later, we were still not pregnant. I followed up with my Gynecologist, being unsure as to why. We received little insight. I self referred to the Reproductive Medicine and Surgery Center of VA. Of course, I was nervous and unsure of what to expect. Upon entering the clinic, you immediately feel a sense of peace and acceptance. From the nurses, to the office staff and Doctors. Everyone was caring, compassionate and on board with trying to find an answer and solution . Dr. Bateman laughed with me, allowed me to cry and comforted me as I struggled with the diagnosis "unexplained infertility".
Describe the protocols Bruce Bateman used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
I had 4 IUIs in total while receiving care at the fertility clinic. My first two were with Clomid, only. The third we tried Letrozole and lastly I used Letrozole and Injections. My body responded appropriately to all medications used. My husbands sperm count and motility was excellent, Unfortunately, there was no true explanation as to why we were not getting pregnant. Dr. Bateman explained there are sometimes things inside that we cannot see without surgery. He felt we would be better candidates for IVF after 4 failed IUIs.
Describe your experience with the nursing staff.
The entire nursing team at the Reproductive Medicine and Surgery Center of VA is excellent! I called in countless times to ask questions regarding my treatment plan, medications and just to seek assurance about my situation. Every nurse handled my case with care, compassion and honesty. They made this entire situation much easier to handle.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
I would refer anyone who needs fertility assistance to this center. I could not imagine going anywhere else. There was not one thing that I could find wrong with the care I received at this facility.
Describe the costs associated with your care under Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia.
I had to pay for my IUIs, medications and ultrasounds out of pocket as VA is a state where fertility treatment is not covered under insurance plans. I paid close to $3000 for my care.
Describe Bruce Bateman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine and Surgery Center of Virginia.
This does not apply to me.
10
Doctor
Bruce Bateman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
36
Treated
2017
Success with this Doc
Yes
Treatment
1 IVF, Donor Sperm
Diagnosis
10
10
Dr. Smith is the prime example of detailed oriented and thorough at its best but so incredibly patient, brilliant and skilled with her bedside manners.... Fertility is stressful but I appreciated Dr. Smiths honesty, professionalism, and so extremely detailed oriented. I never left having questions and always felt confident in our decisions we made together. I have a low ovarian reserve and with her protocol and expertise we beat the odds.
Strengths they [Reproductive Med and Surg Ctr of VA] are very well respected, incredibly knowledgeable and genuily love what they do. The staff are treated very well by the team and you can tell they all work very well together. No weaknesses.... even as an lgbt and military memebwr they went over and beyond for discounts, and respectful our our lifestyle. We are older first time parents and the Best team for our circumstances. Baby #2 will be there for sure!
Age
36
Treated
2017
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF, Donor Sperm
Diagnosis
10
10
How was your experience with Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
Fertility is stressful but I appreciated Dr. Smiths honesty, professionalism, and so extremely detailed oriented. I never left having questions and always felt confident in our decisions we made together. I have a low ovarian reserve and with her protocol and expertise we beat the odds.
What's one piece of advice would you give a prospective patient of Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
Don’t be afraid to ask questions and/or to have them elaborate. Dr. Smith really loves what she does and you can tell by the way she talks to you.
During treatment, were you treated like a number or a human with Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
Dr. Smith is the prime example of detailed oriented and thorough at its best but so incredibly patient, brilliant and skilled with her bedside manners.
Describe the protocols Laura Smith used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
We had an agressive retrieval plan due to my low reserve. We were able to retrieve 3, 2 fertilized and 1 came back pgs normal. We froze and waited 5-6 weeks for my body to heal and be exactly where it needed for transfer. All went extremely smooth and I had an easy pregnancy. They really are amazing at what they do! The odds were against us and they are miracle workers.
Describe your experience with your nurse at Reproductive Medicine and Surgery Center of Virginia. (Assigned nurse: Stephanie Barrex)
The BEST! So incredibly kind, theyre honest, sooooooo many hugs! Professionally they were on point with exact times, expectations, simplifying instructions and so gentle.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
Strengths they are very well respected, incredibly knowledgeable and genuily love what they do. The staff are treated very well by the team and you can tell they all work very well together. No weaknesses.... even as an lgbt and military memebwr they went over and beyond for discounts, and respectful our our lifestyle. We are older first time parents and the Best team for our circumstances. Baby #2 will be there for sure!
Describe the costs associated with your care under Laura Smith at Reproductive Medicine and Surgery Center of Virginia.
We had a 10% military discount and for the retrieval/transfer it was $12000. We paid separately for meds and pgs testings with other companies they recommended. We were very happy with the process and discount
Describe Laura Smith's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine and Surgery Center of Virginia.
we only had one embryo to transfer so it wasn’t ever approached
10
Doctor
Laura Smith
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask a Question

Ask this reviewer a question about their experience with Laura Smith at Reproductive Medicine and Surgery Center of Virginia.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
23
Treated
2017
Success with this Doc
No
Treatment
1 IUI
Diagnosis
Anovulation, Male Factor, PCOS
10
10
Dr. Smith was a very well rounded doctor. She was compassionate, understanding and very patient. She also always admitted when she was wrong which I loved. Doctor's, just like us are always learning new things especially when it comes to infertility. In a lot of cases we are learning together. For example, upon seeing my husband and I, Dr. Smith asked if I ovulated on my own. I told her no because my OBGYN had run progesterone tests and discovered that I did not.
This clinic [RMSC] cares about their patients. They have an open mind and are willing to listen to the patient. They understand that sometimes the patient knows their bodies best and are willing to work with them to get the expected outcome. From the time you step in the waiting room, you feel welcome. Everyone is smiling, willing to help and compassionate. The only weakness that I feel that they have is that they do turn patients away for IVF if your BMI isn't under 40 and that the treatment for IVF is so expensive.
Age
23
Treated
2017
Success with this Doc
No
Race
Other
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1st of 3 Docs
Treatment
1 IUI
Diagnosis
Anovulation, Male Factor, PCOS
10
10
How was your experience with Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
Dr. Smith was a very well rounded doctor. She was compassionate, understanding and very patient. She also always admitted when she was wrong which I loved. Doctor's, just like us are always learning new things especially when it comes to infertility. In a lot of cases we are learning together. For example, upon seeing my husband and I, Dr. Smith asked if I ovulated on my own. I told her no because my OBGYN had run progesterone tests and discovered that I did not. She then asked if my had a period every month to which I replied yes. She then told me that I was in fact ovulating if I was getting a period, that I just must be missing it. After a cycle of running tests and starting my period, at my follow-up visit, she admitted that she had told me wrong and that I had anovulation. To admit when you are wrong shows just how amazing you are both as a person and as a doctor. Dr. Smith was always encouraging and always did her best to uplift us.
What's one piece of advice would you give a prospective patient of Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
Do not be afraid to ask questions if you do not understand or if you have concerns. Dr. Smith is willing and welcomes all questions. She wants you to understand your treatment and your options.
During treatment, were you treated like a number or a human with Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
Dr. Smith was very personable and very relatable. She took her time to ensure we understood exactly what our options were and to explain in detail any questions we had. She also told us that it was up to us how aggressive we wanted our treatment to be. She was compassionate and understood what we were going through. She always took the time to encourage us even if we didn't get the results we wants. Dr. Smith was phenomenal and definitely treated myself and my husband as a human.
Describe the protocols Laura Smith used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
During my first medicated cycle with Dr. Smith, She prescribed me letrozole (the average dosage) and it didn't work. This was to help me ovulate as she figured out the previous unmedicated cycle that I was experiencing anovulation with a normal AMH. The next cycle she in partner with Dr. Bateman at the same clinic increased my dosage and had me take it for 10 days instead of 5. I ovulated too quickly to do IUI. She recommended IUI because of anovulation and because of the increased dosage of letrozole and because 4 medicated timed intercourse cycles previously resulted in no pregnancy. The third cycle Dr. Smith partnered with Dr. Williams and had me take the same dosage of letrozole just for 7 days instead of 10 and had me trigger with HCG. This time we were able to due IUI with two beautiful follicles however, it failed. During the IUI, after the sperm wash was when my husband was diagnosed with male factor infertility due to low count and motility. We were told if the IUI didn't result in pregnancy that IVF would be our best next option.
Describe your experience with the nursing staff.
They always helped and ensured that we had everything we needed. For example, I am hard stick and only one nurse would ever be able to stick me. She made herself available to me every single time to ensure I wouldn't have to travel elsewhere to get blood drawn. They always answered questions and returned phone calls quickly. They were always smiling and ensuring that you had a smile on your face even on the hardest days.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
This clinic cares about their patients. They have an open mind and are willing to listen to the patient. They understand that sometimes the patient knows their bodies best and are willing to work with them to get the expected outcome. From the time you step in the waiting room, you feel welcome. Everyone is smiling, willing to help and compassionate. The only weakness that I feel that they have is that they do turn patients away for IVF if your BMI isn't under 40 and that the treatment for IVF is so expensive. They also require that your previous surgery be paid in full before proceeding on to the next which can be rather inconvenient if your paying towards your bill monthly.
Describe the costs associated with your care under Laura Smith at Reproductive Medicine and Surgery Center of Virginia.
My IUI procedure with out monitoring and meds was about $700. Monitoring varied depending on if blood work was ordered but was usually about $150 a visit.
Describe Laura Smith's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine and Surgery Center of Virginia.
n/a
10
Doctor
Laura Smith
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

8
10
Age
31 - 32
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
4 IUI, 1 Egg Freezing
Diagnosis
Anovulation, Male Factor, Unexplained
8
10
[Dr.Bruce Bateman] has an endearingly dry sense of humor...My husband and I were dealing with male infertility primarily and wanted to know and learn absolutely everything we could about our situation. Dr. Bateman was great at explaining things, but doesn't sugarcoat - which we really appreciated. We wanted facts and to know straight up what our various options were. Dr. Bateman doesn't come across as especially warm, but each time I see him he smiles and gives my hand a squeeze.
Stephanie and Laura (IVF Nurse Coordinators [at Reproductive Medicine and Surgery Center]) are wonderful and easy to communicate with. Throughout the IVF process, I've had much more contact with them on a weekly (sometimes daily) basis. Stephanie always knows where I left off with treatment and can explain where we're going next...RMSCVA is a small clinic supporting Charlottesville and the Central Va region. There are three doctors (all are wonderful) and the nursing staff is top notch.
Age
31 - 32
Treated
2016 - 2017
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Architect
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, 1 Egg Freezing
Diagnosis
Anovulation, Male Factor, Unexplained
8
10
How was your experience with Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
My husband and I were dealing with male infertility primarily and wanted to know and learn absolutely everything we could about our situation. Dr. Bateman was great at explaining things, but doesn't sugarcoat - which we really appreciated. We wanted facts and to know straight up what our various options were. Dr. Bateman doesn't come across as especially warm, but each time I see him he smiles and gives my hand a squeeze. He also has an endearingly dry sense of humor.
What's one piece of advice would you give a prospective patient of Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
Respect and trust his knowledge on the subject. I would often read blog posts of things and think I understood them - but let him explain the entire process and trust him.
During treatment, were you treated like a number or a human with Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
I have never felt like a number at RMSCVA. The nurses are extremely approachable and friendly. After a few visits, most of them knew my name! There are 3 doctors at the practice, and depending on appointment time and day you may meet with any of them. At first I was concerned about not meeting with the same doctor each time, but I felt at ease with all 3. Plus, they were all very attentive and remembered where I left off with each visit.
Describe your experience with your nurse at Reproductive Medicine and Surgery Center of Virginia. (Assigned nurse: Stephanie)
Stephanie and Laura (IVF Nurse Coordinators) are wonderful and easy to communicate with. Throughout the IVF process, I've had much more contact with them on a weekly (sometimes daily) basis. Stephanie always knows where I left off with treatment and can explain where we're going next
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
RMSCVA is a small clinic supporting Charlottesville and the Central Va region. There are three doctors (all are wonderful) and the nursing staff is top notch. I feel so lucky to have such a great clinic just miles from my home. Getting in for appointments is typically very easy and seamless. Wait times have never been more than 15 minutes. However, i think it is worth noting that you don't consistently see the same doctor at this clinic. I've had ultrasounds by all three doctors and IUIs by all three. As far as I can tell, it mostly depends on the day and time of your procedure.
8
Doctor
Bruce Bateman
Communication
Trustworthiness
Compassion
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
34 - 36
Treated
2015 - 2017
Success with this Doc
?
Treatment
2 IUI
Diagnosis
Unexplained
10
10
Dr Bateman is the best! He cares for every patient and really wants to help. He's candid but in a kind and compassionate way. He makes you feel like you are his only patient. On multiple times he returned my calls after business hours to explain things or just to calm my nerves.
The nurses are awesome at RMSCV. They don't make any question feel dumb and they are so friendly and understanding. They quickly return calls, know answers to questions sometimes before I can even ask! They know what I need and give comfort and knowledge.... I love the calm atmosphere they create in their exam rooms. There are images on the lights so you have something to look at. All the gowns are cloth and so are the sheets - so much better than the crinkly paper ones. In the bathroom they provide feminine products if you need them after a procedure and there's always nice lotions to make you feel "pretty." These little touches help me be more relaxed. The technology is up to date and they let you see all of your images. Building feels "new" and the decor is tasteful. Being connected to the hospital makes having additional testing easy.
Age
34 - 36
Treated
2015 - 2017
Success with this Doc
?
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
4th of 4 Docs
Treatment
2 IUI
Diagnosis
Unexplained
10
10
How was your experience with Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
Dr Bateman is the best! He cares for every patient and really wants to help. He's candid but in a kind and compassionate way. He makes you feel like you are his only patient. On multiple times he returned my calls after business hours to explain things or just to calm my nerves.
What's one piece of advice would you give a prospective patient of Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
Choose Dr Bateman - he will be honest and a support for you as you go down your path.
During treatment, were you treated like a number or a human with Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
Dr Bateman truly cares. He explains everything simply and compassionately.
Describe your experience with your nurse at Reproductive Medicine and Surgery Center of Virginia. (Assigned nurse: Bonnie and Stephane )
The nurses are awesome at RMSCV. They don't make any question feel dumb and they are so friendly and understanding. They quickly return calls, know answers to questions sometimes before I can even ask! They know what I need and give comfort and knowledge.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
I love the calm atmosphere they create in their exam rooms. There are images on the lights so you have something to look at. All the gowns are cloth and so are the sheets - so much better than the crinkly paper ones. In the bathroom they provide feminine products if you need them after a procedure and there's always nice lotions to make you feel "pretty." These little touches help me be more relaxed. The technology is up to date and they let you see all of your images. Building feels "new" and the decor is tasteful. Being connected to the hospital makes having additional testing easy.
Describe the costs associated with your care under Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia.
We elected and we're accepted to the shared risk program. It's $20,000 and includes freezing embryos, all visits, retrieval, etc. This doesn't cover medication. It's a program where you bring home a baby or you get your money back.
Describe Bruce Bateman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine and Surgery Center of Virginia.
We are going to do single embryo transfer because the odds of success are the same just the odds of twins increases.
10
Doctor
Bruce Bateman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

8
6
Age
28 - 29
Treated
2016 - 2017
Success with this Doc
No
Treatment
3 IUI, 2 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Tubal Blockage
8
6
Dr. Williams is a very kind doctor. He checks in after hours to see how things are going or to make sure you understand exactly what is going on....The first time I was with dr. Bateman. We did clomid days 5-9 and IUI. I ovulated but no pregnancy. Then we opted to do a laparoscopy because I had questionable fallopian tubes.... Dr. Williams is very compassionate and explains everything in a way that's easy to understand. He truly cares about his patients.
We had to meet with all 3 different doctors [at Repro Med Surgery Ctr of VA] and that resulted in a lot of confusion for us. They all had different opinions on our outcome and different recommendations on what we should try. This led to a lot of unnecessary strain and stress...We had an appointment snafu as one of the receptionists didn't understand the nature of the appointment and caused me to delay an appointment. The nurses didn't call me back until hours after I left a message. When I had my laparoscopy they initially billed it has a tubal ligation and my insurance wouldn't pay.
Age
28 - 29
Treated
2016 - 2017
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
3 IUI, 2 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Tubal Blockage
8
6
How was your experience with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
Dr. Williams worked very hard to try to get us pregnant. Unfortunately it did not work out for us. He did go above and beyond to try to make it happen. Dr. Williams is very compassionate and explains everything in a way that's easy to understand. He truly cares about his patients.
What's one piece of advice would you give a prospective patient of Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
You won't get to see him every time which is unfortunate because he is the best.
During treatment, were you treated like a number or a human with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
Dr. Williams is a very kind doctor. He checks in after hours to see how things are going or to make sure you understand exactly what is going on.
Describe the protocols Christopher Williams used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
The first time I was with dr. Bateman. We did clomid days 5-9 and IUI. I ovulated but no pregnancy. Then we opted to do a laparoscopy because I had questionable fallopian tubes. I had one tube removed due to ectopic pregnancy which was conceived naturally. The next time we did letrozole and monitoring. I only produced one egg and it was on the side with no tube so we canceled. The next time we did gonal f and letrozole and I produced no follicles. We did ivf with the lupron flare protocol. I had only one egg. It didn't fertilize right away so the did rescue ICSI, but the embryo stopped growing on day 5. We did not transfer. The next time we did 150 iu of gonal f for several days along with cetrotide and letrozole. I had 2 follicles but only one egg retrieved. It fertilized and we transferred on day 3. It did not stick. Now we are changing clinics and doing donor egg.
Describe your experience with the nursing staff.
Stephanie is amazing. She is great. Ashley is also really sweet. The other nurses are great too, but these are the ones I met with most.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
We had to meet with all 3 different doctors and that resulted in a lot of confusion for us. They all had different opinions on our outcome and different recommendations on what we should try. This led to a lot of unnecessary strain and stress. We did tell them our complaints and they attempted to straighten things out but it was still terrible to get such different opinions.
Describe the costs associated with your care under Christopher Williams at Reproductive Medicine and Surgery Center of Virginia.
They initially told us the iui would be $300 but it was closer to $500. Apparently they don't tell you all the hidden costs involved. We spent $15,000 on a two ivf cycle package plus about $4500 in medications.
Describe Christopher Williams's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine and Surgery Center of Virginia.
No comments...only one egg retrieved each time.
What specific things went wrong at Reproductive Medicine and Surgery Center of Virginia?
  • Lost appointments
  • Provided conflicting information
  • Failed to convey critical information
  • Scheduled the wrong procedure
8
Doctor
Christopher Williams
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

8
8
Age
36
Treated
2017
Success with this Doc
?
Treatment
2 Fertility Medications
Diagnosis
PCOS
8
8
I was very nervous at first with all of the initial questions and paperwork. But once meeting Dr. Smith, she calmed me down and broke things down for both my husband and myself. She explained the process and the tests and referred me to two other specialists to get cleared and informed about my condition and risks.... I was tested for PCOS. I had all of the characteristics of this, but it was never diagnosed. Dr. Smith completed an ultrasound
They [RMSC] are warm, supportive and welcoming. They knew their information and if you had a question they didn't know the answer to, they found it out for you. They also helped fill out forms, sent the forms I advance and were very professional about the whole thing.... The genetic testing was around 500 dollars, the lab work was around 200 dollars, the ultrasound was around 300 dollars and I do not remember the cost of the dye test. I also had to pay copays not only at the center for Dr. Smith
Age
36
Treated
2017
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 Fertility Medications
Diagnosis
PCOS
8
8
How was your experience with Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
I was very nervous at first with all of the initial questions and paperwork. But once meeting Dr. Smith, she calmed me down and broke things down for both my husband and myself. She explained the process and the tests and referred me to two other specialists to get cleared and informed about my condition and risks.
What's one piece of advice would you give a prospective patient of Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
Be patient. It is a process, and you might not get the immediate results you want. Take a breath or break when needed.
During treatment, were you treated like a number or a human with Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
She was down to earth, told it like it was, but told me also that there was hope. She was complete and made you feel comfortable and explained things in a manner that was easily understood.
Describe the protocols Laura Smith used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
I was tested for PCOS. I had all of the characteristics of this, but it was never diagnosed. Dr. Smith completed an ultrasound, bloodwork, and a dye test to make sure my tubes were open. We talked about my age and risk factors as well as genetic screening. My husband was not so happy about having to provide his information and do his testing, but we were able to complete that at my local Ob/gyn. After receiving the diagnosis, I asked what are my chances of getting pregnant at my age with my health problems...and she was supportive but also told me the truth that it was a process and it takes time. We started with metformin, then moved to metformin and clomid. We are now looking at other medications and talking about IUI.
Describe your experience with the nursing staff.
They were welcoming and supportive and helped get information when needed and sent records where they needed to go.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
They are warm, supportive and welcoming. They knew their information and if you had a question they didn't know the answer to, they found it out for you. They also helped fill out forms, sent the forms I advance and were very professional about the whole thing.
Describe the costs associated with your care under Laura Smith at Reproductive Medicine and Surgery Center of Virginia.
I had to pay everything out of pocket. The genetic testing was around 500 dollars, the lab work was around 200 dollars, the ultrasound was around 300 dollars and I do not remember the cost of the dye test. I also had to pay copays not only at the center for Dr. Smith, but then also the two specialists she referred me to. Infertility is not covered under my insurance plan, so I even had to pay out of pocket for medication.
Describe Laura Smith's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine and Surgery Center of Virginia.
None at this time.
8
Doctor
Laura Smith
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
9
10
Age
28 - 29
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
9 IUI
Diagnosis
Male Factor, PCOS
9
10
Dr. Williams was kind, authentic, and strategic. He was creative in problem solving around any setback and was a relentless advocate for me as a patient. He would regularly contact me himself (rather than a nurse) when I had questions or concerns, and clearly demonstrated himself to be fully invested in our family...He is thoughtful and relentless...After 4 unsuccessful cycles with HCG triggers, we attempted IVF unsuccessfully. We then moved to injectables with IUI and we’re successful after several attempts.
They [Reproductive Medicine and Surgery Center of Virginia] are very up front about costs and will work within what is manageable for you...This place is a well oiled machine. Somehow they are able to be timely and efficient while still treating everyone thoughtfully and as an individual. Their communication is top-notch and they really work with your financial needs. Beautiful offices, kind people, effective treatments.
Age
28 - 29
Treated
2016 - 2017
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Professor
Order & Number of Docs Seen
3rd of 4 Docs
Treatment
9 IUI
Diagnosis
Male Factor, PCOS
9
10
How was your experience with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
Dr. Williams was kind, authentic, and strategic. He was creative in problem solving around any setback and was a relentless advocate for me as a patient. He would regularly contact me himself (rather than a nurse) when I had questions or concerns, and clearly demonstrated himself to be fully invested in our family.
What's one piece of advice would you give a prospective patient of Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
Let him be creative. There are often many ways to treat a condition and/or navigate a challenge. He is thoughtful and relentless- just watch him do his thing, and trust as much as you can.
During treatment, were you treated like a number or a human with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
He regularly asked us about what was going on in our lives, remembered small details, etc. He once showed me that he has ever single photo sent to him of every baby he helped parents to conceive. I will never forget that.
Describe the protocols Christopher Williams used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
After 6 months of clomid with my OB I was immediately switched to letrozol and told to do IUI do to the male factor infertility that was diagnosed at our first appointment. I also had a few other tests. After 4 unsuccessful cycles with HCG triggers, we attempted IVF unsuccessfully. We then moved to injectables with IUI and we’re successful after several attempts.
Describe your experience with the nursing staff.
We were treated like family. They were gentle, compassionate, and kind. They read the room- we’re willing to joke and be chatty when it was right, and could also be just a calm presence when it wasn’t. They were invested and always advocates for us.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
This place is a well oiled machine. Somehow they are able to be timely and efficient while still treating everyone thoughtfully and as an individual. Their communication is top-notch and they really work with your financial needs. Beautiful offices, kind people, effective treatments.
Describe the costs associated with your care under Christopher Williams at Reproductive Medicine and Surgery Center of Virginia.
They are very up front about costs and will work within what is manageable for you. I had some insurance coverage, so I don’t remember my specific costs.
Describe Christopher Williams's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine and Surgery Center of Virginia.
Dr. Williams regularly said “our goal is to get you ONE healthy baby.” He is cautious about multiples in terms of embryo transfers and even IUI cycles with multiple follicles, which I appreciated.
9
Doctor
Christopher Williams
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
10
Age
33 - 34
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF, 1 Egg Freezing
Diagnosis
Endometriosis
10
10
He [Dr. Bateman] personally called me a number of times during our IVF cycles. We had to stop our first cycle after I had a bad reaction to cetrotide and he called me and was compassionate. When we started our next cycle and had 1 embryo he called and congratulated me which I thought was really nice...I saw all the doctors at the clinic but Dr Bateman did my egg retrieval and implantation and I fully trusted him. He knew what he was doing and he had an excellent bedside manner. He didn't mess around but you could tell he really cares about his patients.
Frozen egg retrieval and transfer [at Reproductive Medicine and Surgery Center] was around $10,200. Not including medications...You get passed around by the nurses because whoever is available at the time sees you or answers your calls. They did a good job throughout the process. I know they are juggling a lot of patients at a time so sometimes I felt like they may have not understood where I was in the process at times but I don't think that was their fault. It was more related to the amount of patients they see. They also knew my name and I developed a relationship with them during my course of treatment which was nice.
Age
33 - 34
Treated
2016 - 2017
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
3 IUI, 1 IVF, 1 Egg Freezing
Diagnosis
Endometriosis
10
10
How was your experience with Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
I saw all the doctors at the clinic but Dr Bateman did my egg retrieval and implantation and I fully trusted him. He knew what he was doing and he had an excellent bedside manner. He didn't mess around but you could tell he really cares about his patients.
What's one piece of advice would you give a prospective patient of Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
If you have questions, ask them. Fertility dotors sometimes assume that you know what to expect because they do it everyday. At first I thought I wasn't getting enough information but it was just because I wasn't asking questions. Dr Bateman will spend time answering your questions and making you feel better about the process.
During treatment, were you treated like a number or a human with Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
He personally called me a number of times during our IVF cycles. We had to stop our first cycle after I had a bad reaction to cetrotide and he called me and was compassionate. When we started our next cycle and had 1 embryo he called and congratulated me which I thought was really nice.
Describe the protocols Bruce Bateman used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
I used gonalF, cetrotide, pregnyl during my first IVF cycle. But I had a bad reaction to the cetrotide and we had to stop the cycle because my estrogen dropped significantly. The next cycle I used the same medications except I did Lupron shots twice a day instead of the cetrotide. That ended up working.
Describe your experience with your nurse at Reproductive Medicine and Surgery Center of Virginia. (Assigned nurse: Stephanie and Bonnie)
You get passed around by the nurses because whoever is available at the time sees you or answers your calls. They did a good job throughout the process. I know they are juggling a lot of patients at a time so sometimes I felt like they may have not understood where I was in the process at times but I don't think that was their fault. It was more related to the amount of patients they see. They also knew my name and I developed a relationship with them during my course of treatment which was nice.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
Wait times can be long in the office but that's kinda out of their control. The doctors and nurses are compassionate and they communicate well throughout the process. I wasn't a big fan of their financial person but we only had to deal with her a couple times.
Describe the costs associated with your care under Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia.
Frozen egg retrieval and transfer was around $10,200. Not including medications.
Describe Bruce Bateman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine and Surgery Center of Virginia.
I only had one embryo to transfer so this wasn't a topic of discussion.
10
Doctor
Bruce Bateman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia.

5
5
Age
25 - 27
Treated
2014 - 2016
Success with this Doc
No
Treatment
3 IUI, 1 IVF
Diagnosis
Male Factor, PCOS, Unexplained
5
5
Dr. Irianni focused more on my weight being our main reason for not conceiving than anything else. I remember leaving his office on several occasions in tears because I had not lost enough weight and he specifically said, "how do you expect to be a good mother when you can't even take good care of yourself". He also missed several red flags on my husband's semen analyses. He also missed several red flags on my husband's semen analyses...
Between canceled appointments/ IUI cycles [at Winchester Infertility] and not being informed on all the options for conceiving, we felt like we were on a schedule that was most convenient for the office, not for us...[the nurse] She was friendly when spoken to but was quiet most of the time. She would make most of the phone calls with protocol instructions...I felt like our infertility options weren't fully covered and that some options were pushed on us because that was the natural progression.
Age
25 - 27
Treated
2014 - 2016
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
Male Factor, PCOS, Unexplained
5
5
How was your experience with Francisco Irianni (retired) at Reproductive Medicine and Surgery Center of Virginia?
Dr. Irianni focused more on my weight being our main reason for not conceiving than anything else. I remember leaving his office on several occasions in tears because I had not lost enough weight and he specifically said, "how do you expect to be a good mother when you can't even take good care of yourself". Two planned IUI cycles were canceled because Dr. Irianni was out of office. He also missed several red flags on my husband's semen analyses.
What's one piece of advice would you give a prospective patient of Francisco Irianni (retired) at Reproductive Medicine and Surgery Center of Virginia?
Be persistent.
During treatment, were you treated like a number or a human with Francisco Irianni (retired) at Reproductive Medicine and Surgery Center of Virginia?
Most of the time, I felt like a human but there were definitely a few times I felt like a number. There were times I would get very vague details about our test results, treatment plan and steps forward. Also, two cycles for IUI were canceled due to staff being out on leave, including Dr. Irianni.
Describe the protocols Francisco Irianni (retired) used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
My husband was on clomid to increase his sperm count and motility. I was also on clomid, as well as metformin and novarel.
Describe your experience with your nurse at Reproductive Medicine and Surgery Center of Virginia. (Assigned nurse: Kristy)
She was friendly when spoken to but was quiet most of the time. She would make most of the phone calls with protocol instructions.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
It's a very small office. In the grand scheme, I think it's a good starting place for those who are in the Winchester area who cannot afford/don't have the time to travel to other infertility clinics. However, I felt like our infertility options weren't fully covered and that some options were pushed on us because that was the natural progression. To a new patient, I would say have a healthy timeline in mind. I often felt like we were in the vehicle but didn't know where we were going.
Describe the costs associated with your care under Francisco Irianni (retired) at Reproductive Medicine and Surgery Center of Virginia.
Insurance covered diagnostic testing, bloodwork, and portions of ultrasounds, but medications and procedures were out of pocket.
What specific things went wrong at Reproductive Medicine and Surgery Center of Virginia?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Failed to inform you of changes in protocol
  • Lost results
  • Canceled a cycle due to clinic error
5
Doctor
Francisco Irianni (retired)
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
5
Clinic
Reproductive Medicine and Surgery Center of Virginia
Winchester (closed)
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Francisco Irianni (retired) at Reproductive Medicine and Surgery Center of Virginia.

Verified

This patient has provided documentation of treatment at this clinic.

4
4
Age
25 - 27
Treated
2014 - 2016
Success with this Doc
No
Treatment
3 IUI, 1 IVF
Diagnosis
Male Factor, PCOS, Unexplained
4
4
Dr. Irianni focused more on my weight being ourbie reason for not conceiving than anything else. I remember leaving his office on several occasions in tears because I had not lost enough weight and he specifically said, "how do you expect to be a good mother when you can't even take good care of yourself". Two planned IUI cycles were canceled because Dr. Irianni was on out of office. He also missed several red flags on my husband's semen analyses.
It's a very small office. In the grand scheme, I think it's a good starting place for those who are in the Winchester area who cannot afford/don't have the time to travel to other infertility clinics. However, I felt like our infertility options weren't fully covered and that some options were pushed on us because that was the natural progression. To a new patient, I would say have a healthy time line in mind. I often felt like we were in the vehicle but didn't know where we were going.
Age
25 - 27
Treated
2014 - 2016
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
Male Factor, PCOS, Unexplained
4
4
How was your experience with Francisco Irianni (retired) at Reproductive Medicine and Surgery Center of Virginia?
Dr. Irianni focused more on my weight being ourbie reason for not conceiving than anything else. I remember leaving his office on several occasions in tears because I had not lost enough weight and he specifically said, "how do you expect to be a good mother when you can't even take good care of yourself". Two planned IUI cycles were canceled because Dr. Irianni was on out of office. He also missed several red flags on my husband's semen analyses.
What's one piece of advice would you give a prospective patient of Francisco Irianni (retired) at Reproductive Medicine and Surgery Center of Virginia?
Be persistent.
During treatment, were you treated like a number or a human with Francisco Irianni (retired) at Reproductive Medicine and Surgery Center of Virginia?
Most of the time, I felt like a human but there were definitely a few times I felt like a number. There were times I would get very vague details about our test results, treatment plan and steps forward. Also, two cycles for IUI were canceled due to staff being out on leave including Dr. Irianni.
Describe the protocols Francisco Irianni (retired) used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
My husband was on clomid to increase his sperm count. I was also on closed, as well as metformin and novarel.
Describe your experience with your nurse at Reproductive Medicine and Surgery Center of Virginia. (Assigned nurse: Christy)
She was friendly when spoken to but was quiet most of the time. She would make most of the phone calls with protocol instructions.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
It's a very small office. In the grand scheme, I think it's a good starting place for those who are in the Winchester area who cannot afford/don't have the time to travel to other infertility clinics. However, I felt like our infertility options weren't fully covered and that some options were pushed on us because that was the natural progression. To a new patient, I would say have a healthy time line in mind. I often felt like we were in the vehicle but didn't know where we were going.
Describe the costs associated with your care under Francisco Irianni (retired) at Reproductive Medicine and Surgery Center of Virginia.
Insurance covered diagnostic testing, bloodwork, and portions of ultrasounds, but medications and procedures were out of pocket.
What specific things went wrong at Reproductive Medicine and Surgery Center of Virginia?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Failed to inform you of changes in protocol
  • Lost results
  • Canceled a cycle due to clinic error
4
Doctor
Francisco Irianni (retired)
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
4
Clinic
Reproductive Medicine and Surgery Center of Virginia
Winchester (closed)
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
9
10
Age
39 - 40
Treated
2014 - 2015
Success with this Doc
No
Treatment
4 IUI, 4 IVF, Donor Eggs
Diagnosis
9
10
In the end our outcome wasn't ideal, but I was appreciative of Dr. Bateman listening to me as a patient and honoring my request... The longer I was in the clinic and the more I interacted with him, the more I realized he was genuinely invested and truly hopeful for me as a person and potential mother... I appreciated him listening to my needs and comfort level.
The clinic [Reproductive Medicine and Surgery Center of Virginia] is very small and no one is made to feel like they are a number. The physicians and the nurses are so nice and really do want the best for you as a patient... The nursing staff care about you as a person. They are all so kind and compassionate. They are always willing to answer questions and give you a hug when you need it... I have no complaints with the scheduling here.
Age
39 - 40
Treated
2014 - 2015
Success with this Doc
No
Race
East Asian
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 3 Docs
Treatment
4 IUI, 4 IVF, Donor Eggs
Diagnosis
9
10
How was your experience with Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
I would recommend Dr. Bateman over again. He started the fertility clinic in Charlottesville and has years of experience under his belt. He was always very knowledgable and helpful when I asked questions. I also appreciated his understanding in one of our meetings when discussing all types of interventions during IVF (ICSI, assisted hatching). My husband and I were part of the shared risk program and as a result it required us to comply with clinical recommendations. Dr. Bateman and I had a discussion about assisted hatching, pros/cons. I told Dr. Bateman I wanted minimal intervention and he understood my wishes and allowed me to choose that for our second cycle of IVF despite the recommendation to proceed with assisted hatching. I appreciated him listening to my needs and comfort level. I did proceed to get pregnant, but miscarried in the first trimester. In the end our outcome wasn't ideal, but I was appreciative of Dr. Bateman listening to me as a patient and honoring my request.
What's one piece of advice would you give a prospective patient of Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
Be engaged in the process and take ownership and ask lots of questions until you understand the process, especially the medication! It is a lot to take in and keep straight and you deserve to understand everything along the way.
During treatment, were you treated like a number or a human with Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
Dr. Bateman has a kind and gentle bedside manner. In the very beginning, I wasn't necessarily a fan. I felt he was more "old school" in his bedside manner, more hands off. However, the longer I was in the clinic and the more I interacted with him, the more I realized he was genuinely invested and truly hopeful for me as a person and potential mother. I miscarried 3 times and Dr. Bateman delivered that news to me 2 of the 3 times. He was so compassionate, to the point that I felt he was tearing up telling me the news during my last miscarriage. The clinic is very small and no one is made to feel like they are a number. The physicians and the nurses are so nice and really do want the best for you as a patient.
Describe your experience with your nurse at Reproductive Medicine and Surgery Center of Virginia. (Assigned nurse: Stephanie Barrix and Bonnie)
The nursing staff care about you as a person. They are all so kind and compassionate. They are always willing to answer questions and give you a hug when you need it. There were several times I cried in the office and they were so kind and understanding. They were always waiting with a hug. The clinic is small so no one feels like a number. The nurses were joyful when I was pregnant and sad when I miscarried. I truly felt they were engaged in my care and wanted and hoped for the best.
Describe your experience with your monitoring appointments at Reproductive Medicine and Surgery Center of Virginia.
The monitoring appointments were never an issue for me. They were always very accommodating to meet my needs. I never had a conflict. Any lab work had to be completed by 2pm because of their lab. So I could not come in the afternoon for lab work. However, that wasn't an issue for me but I could see that being a problem for some. Ultrasound appointments they try and schedule first thing at 8am when they open so I could get in and out. If I couldn't come in the morning, they were always able to accommodate me when I could come. I have no complaints with the scheduling here.
9
Doctor
Bruce Bateman
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
10
Age
33 - 34
Treated
2012 - 2013
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF
Diagnosis
Unexplained
10
10
Dr. Bateman is a true professional in every sense of the word. He deeply understands the challenges (mental, physical, emotional) that go along with infertility treatment for couples. We felt informed and cared for at every step of the way.... Dr. Bateman specifically has a heartwarming and endearing quality which only added to our experience and instilled our confidence in him with our most precious gifts.... After first pregnancy and deciding for additional children, single vitrified embryos used for transfer. Only on first fresh cycle were 2 embryos implanted resulting in single implantation.
This is a state of the art facility. After exhausting many options of fertility treatment, we went to the UVA Reproductive Center of Virginia (about 3 hours from home) and we were not disappointed. Even needing daily appointments at time never felt like a burden driving back and forth because it was truly worth it.... [Cost of Treatment] $20,000 shared risk program. We would get money back if it did not work after 3 fresh cycles. Approximately $5,000 additional cost of medications.
Age
33 - 34
Treated
2012 - 2013
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Doctor
Order & Number of Docs Seen
1st of 3 Docs
Treatment
2 IUI, 1 IVF
Diagnosis
Unexplained
10
10
How was your experience with Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
Let's be honest, infertility is one of the hardest things a young couple can go through. It can have so many ripple effects. Infertility can make one feel very alone. Dr. Bateman and his staff never let us feel alone. We felt we had someone in our corner the entire way and we were all working toward our goal of having a family. I cannot say enough good things about this state of the art facility and their incredible team members. Dr. Bateman specifically has a heartwarming and endearing quality which only added to our experience and instilled our confidence in him with our most precious gifts.
What's one piece of advice would you give a prospective patient of Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
Listen and trust your doctor. At the end of the day, what will be will be and you cannot change it. This center has your best interests at heart. This condition (infertility) will cause you to question everything but it is relieving to trust in someone who shows as much compassion and care as Dr. Bateman and his staff.
During treatment, were you treated like a number or a human with Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
Dr. Bateman is a true professional in every sense of the word. He deeply understands the challenges (mental, physical, emotional) that go along with infertility treatment for couples. We felt informed and cared for at every step of the way. The staff was always available to address concerns or answer questions. We never felt alone. We are very thankful for each and every one of their team members.
Describe the protocols Bruce Bateman used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
Blood work to check eggs, blood work to check male health as well Check uterus/tube (hysterosalpingogram) Sperm specimen Birth control for 10 days to regulate and "control" the cycle Lupron/FSH/Gonal-F Follistim or Menopur. (injections to belly) for ovary stimulation Daily ultrasounds at clinic around ovulation to localize peak egg period Egg retrieval (21 eggs received) Ferilization (7 embros) Day 5 embro development (2 embryos implanted from fresh cycle) Embryo implantation (first time we did 2 from fresh cycle - 1 implanted resulting in 1 single birth; thereafter only 1 embryo used for vitrified embryos due to a reported higher success of implantation. Each time resulting in successful singl implant) Estrogen supplementation (oral meds) Progesterone shots continued up to 14 weeks gestation (injections to backside) Blood test 2 weeks - Beta levels, Recheck 1 wk for doubling Ultrasound at 7 weeks, and again at 9 weeks Release care to local OBGYN for pregnancy monitoring
Describe your experience with your nurse at Reproductive Medicine and Surgery Center of Virginia. (Assigned nurse: Stephanie Barrix RN)
Stephanie is phenomenal. She connects on a personal level with her patients and is extremely organized. She cares for her patients. She answered all questions and made herself available around the clock to calm any concerns. We are so thankful to have had her coordinate this entire process. She is wonderful.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
This is a state of the art facility. After exhausting many options of fertility treatment, we went to the UVA Reproductive Center of Virginia (about 3 hours from home) and we were not disappointed. Even needing daily appointments at time never felt like a burden driving back and forth because it was truly worth it.
Describe the costs associated with your care under Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia.
$20,000 shared risk program. We would get money back if it did not work after 3 fresh cycles. Approximately $5,000 additional cost of medications.
Describe Bruce Bateman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine and Surgery Center of Virginia.
After first pregnancy and deciding for additional children, single vitrified embryos used for transfer. Only on first fresh cycle were 2 embryos implanted resulting in single implantation.
10
Doctor
Bruce Bateman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask a Question

Ask this reviewer a question about their experience with Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia.

Verified

This patient has provided documentation of treatment at this clinic.

9
9
Age
36 - 37
Treated
2018 - 2019
Success with this Doc
Yes
Treatment
5 IUI, 1 IVF
Diagnosis
Endometriosis, Male Factor, Unexplained
9
9
Dr. Bateman was attentive to my questions, any and all of them. He explained any thing that I needed clarified. Dr. Bateman showed compassion, but also gave me the medical information I needed. The office was welcoming and well organized. My husband was included in conversations as well...Initially, I had surgery due to endometriosis, followed by some attempts with Letrizole. Afterwards trying Letrizole with IUI. This was done twice. Then IUI with injectibles, followed by ivf.
The success or refund program [at Reproductive Medicine and Surgery Center of Virginia] is costly, but an insurance of sorts...Due to additional risks with multiples, this clinic always recommends a single transfer...Just a pleasant place to be. At times, I had questions but the clinic is very good at what they do. Often, there are written instructions to support verbal ones. Training was available for the more complex items. Nurses let me rephrase my responsibilities.
Age
36 - 37
Treated
2018 - 2019
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
5 IUI, 1 IVF
Diagnosis
Endometriosis, Male Factor, Unexplained
9
9
How was your experience with Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
Dr. Bateman was attentive to my questions, any and all of them. He explained any thing that I needed clarified. Dr. Bateman showed compassion, but also gave me the medical information I needed. The office was welcoming and well organized. My husband was included in conversations as well.
What's one piece of advice would you give a prospective patient of Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
Patience is hard, but a necessary part of the process. Keep moving forward, the clinic is highly successful and gives good information along the way.
During treatment, were you treated like a number or a human with Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
They knew my name, always available to answer questions and outwardly showed compassion.
Describe the protocols Bruce Bateman used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
Initially, I had surgery due to endometriosis, followed by some attempts with Letrizole. Afterwards trying Letrizole with IUI. This was done twice. Then IUI with injectibles, followed by ivf.
Describe your experience with your nurse at Reproductive Medicine and Surgery Center of Virginia. (Assigned nurse: Brittany)
So so good to me. I would talk to her when ever I had questions. Some of the best blood draws I've ever had. They were available via email and phone, readily.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
Just a pleasant place to be. At times, I had questions but the clinic is very good at what they do. Often, there are written instructions to support verbal ones. Training was available for the more complex items. Nurses let me rephrase my responsibilities.
Describe the costs associated with your care under Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia.
The success or refund program is costly, but an insurance of sorts. The information is available is available from the clinic.
Describe Bruce Bateman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine and Surgery Center of Virginia.
Due to additional risks with multiples, this clinic always recommends a single transfer.
9
Doctor
Bruce Bateman
Communication
Compassion
Explained risks
Frequency seen during appointments
9
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
35 - 36
Treated
2018 - 2019
Success with this Doc
?
Treatment
IVF
Diagnosis
Male Factor
10
10
Dr. Smith went over the details and answered all of my questions. We were not ready to move forward because of another unrelated health issue, but Dr. Smith continued to answer my questions and help prepare us for when we are ready. She could have directed us to return when ready, but she patiently walked us through everything. I left her office with an understanding of the process, specific answers to our questions after initial consult/exams, and comfort knowing she genuinely cares.
The facility and staff [Reproductive Med and Surg Ctr of VA] were above average. A feeling of comfort radiates throughout the clinic. Everything is clean and orderly, and the people are knowledgeable and caring. While I haven't started a cycle, I have no hesitation about this clinic....The nurses were patient and kind. They explained everything they were doing, asked if I was okay, and worked with professionalism and care. They were all pleasant.
Age
35 - 36
Treated
2018 - 2019
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF
Diagnosis
Male Factor
10
10
How was your experience with Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
Dr. Smith went over the details and answered all of my questions. We were not ready to move forward because of another unrelated health issue, but Dr. Smith continued to answer my questions and help prepare us for when we are ready. She could have directed us to return when ready, but she patiently walked us through everything. I left her office with an understanding of the process, specific answers to our questions after initial consult/exams, and comfort knowing she genuinely cares.
What's one piece of advice would you give a prospective patient of Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
Ask any questions you may have. She is knowledgeable, comforting, and caring.
During treatment, were you treated like a number or a human with Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
I was very nervous and hesitant before my consult and initial exam(s), but Dr. Smith and her staff were kind and courteous. While we were not ready to move forward at the time (due to an unrelated health issue), we feel they truly care and want to help us when we are ready.
Describe the protocols Laura Smith used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
I have only had my initial consult and exam. We had another health issue to overcome, and are now addressing financial concerns before we proceed.
Describe your experience with the nursing staff.
The nurses were patient and kind. They explained everything they were doing, asked if I was okay, and worked with professionalism and care. They were all pleasant.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
The facility and staff were above average. A feeling of comfort radiates throughout the clinic. Everything is clean and orderly, and the people are knowledgeable and caring. While I haven't started a cycle, I have no hesitation about this clinic. Once we are financially prepared, I trust this clinic to be with me on this journey.
10
Doctor
Laura Smith
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Verified

This patient has provided documentation of treatment at this clinic.

9
9
Age
37 - 38
Treated
2018 - 2019
Success with this Doc
No
Treatment
3 IUI
Diagnosis
Tubal Blockage
9
9
We began medicated cycles [with Dr. Laura Smith] to force ovulation on the left (my open) side. After a few unsuccessful attempts we moved to iui. My first and second iui cycles were with clomid and unsuccessful. My third was with femara and gonal-F and was also unsuccessful. We are now ready to move forward with ivf...remembered our names and history every visit without looking at our chart. She seemed to legitimately care about our success
The front desk staff [at Reproductive Medicine and Surgery Center of Virginia] is absolutely wonderful. Every time I call I am greeted with warmth and kindness. The doctors and nurses care more about your success than the dollar. The only weakness is the feeling of being rushed through appointments and being switched around through the doctors...The nurses were always patient and understanding. They took their time to explain medications and injections as needed and were always available to answer questions
Age
37 - 38
Treated
2018 - 2019
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Business Executive
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Tubal Blockage
9
9
How was your experience with Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
Dr. Smith is a wonderful, caring doctor. I only wish we had more time during visits to fully discuss the plan moving forward and what our options were. Overall she has been very thorough. We have been ttc for over a year now with three failed iui attempts. We will be moving forward with ivf next.
What's one piece of advice would you give a prospective patient of Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
Be patient
During treatment, were you treated like a number or a human with Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
Dr. Smith remembered our names and history every visit without looking at our chart. She seemed to legitimately care about our success
Describe the protocols Laura Smith used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
I underwent a tubal reversal in March of 2018. After six months unsuccessful we discovered one tube was blocked. We began medicated cycles to force ovulation on the left (my open) side. After a few unsuccessful attempts we moved to iui. My first and second iui cycles were with clomid and unsuccessful. My third was with femara and gonal-F and was also unsuccessful. We are now ready to move forward with ivf.
Describe your experience with the nursing staff.
The nurses were always patient and understanding. They took their time to explain medications and injections as needed and were always available to answer questions
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
The front desk staff is absolutely wonderful. Every time I call I am greeted with warmth and kindness. The doctors and nurses care more about your success than the dollar. The only weakness is the feeling of being rushed through appointments and being switched around through the doctors.
Describe the costs associated with your care under Laura Smith at Reproductive Medicine and Surgery Center of Virginia.
My tubal reversal cost approximately $6500 out of pocket. My iui cycles have cost approximately $800 including meds after insurance.
9
Doctor
Laura Smith
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask a Question

Ask this reviewer a question about their experience with Laura Smith at Reproductive Medicine and Surgery Center of Virginia.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
33 - 35
Treated
2017 - 2019
Success with this Doc
?
Treatment
4 Fertility Medications
Diagnosis
Recurrent Pregnancy Loss, Endometriosis
10
10
After 11 years of unexplained infertility Dr. Smith took the time to look at my records and listen to me. After my first visit she suspected endometriosis....She did my surgery less than a month later and sure enough I have moderate endometriosis.... She spotted my thyroid issue in my first visit from my prior records I brought. I had only been diagnosed a few months prior but my records indicated it was an issue for over 10 years. She also diagnosed my endometriosis and peformed surgery for it.
I favor Dr. Smith in the practice. I feel she understands me best. They [RMSC] are not pushy like other clinics who told me I needed IVF to get pregnant. They look for all possible issues and treat at a rate you are comfortable with. I chose endometriosis surgery and that helped me get pregnant naturally when another clinic told me IF I had that surgery wouldn't matter.... Ultrasound during treatment not covered by insurance were $175
Age
33 - 35
Treated
2017 - 2019
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
4 Fertility Medications
Diagnosis
Recurrent Pregnancy Loss, Endometriosis
10
10
How was your experience with Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
Dr. Smith is amazing! She spotted my thyroid issue in my first visit from my prior records I brought. I had only been diagnosed a few months prior but my records indicated it was an issue for over 10 years. She also diagnosed my endometriosis and peformed surgery for it. That was also missed/ignored by 2 other clinics. She has called me personally multiples times to discuss my plan.
What's one piece of advice would you give a prospective patient of Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
Make an appt ASAP! She is amazing.
During treatment, were you treated like a number or a human with Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
After 11 years of unexplained infertility Dr. Smith took the time to look at my records and listen to me. After my first visit she suspected endometriosis. The doctors I saw in the past would blow me off when I brought this up. She did my surgery less than a month later and sure enough I have moderate endometriosis. I have gotten pregnant twice since then but unfortunately both resulted in MMC. She has been wondeful in working with me to find the cause.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
I favor Dr. Smith in the practice. I feel she understands me best. They are not pushy like other clinics who told me I needed IVF to get pregnant. They look for all possible issues and treat at a rate you are comfortable with. I chose endometriosis surgery and that helped me get pregnant naturally when another clinic told me IF I had that surgery wouldn't matter.
Describe the costs associated with your care under Laura Smith at Reproductive Medicine and Surgery Center of Virginia.
Ultrasound during treatment not covered by insurance were $175
10
Doctor
Laura Smith
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
31 - 34
Treated
2016 - 2019
Success with this Doc
Yes
Treatment
2 Fertility Medications
Diagnosis
Endometriosis, Unexplained
10
10
Dr Smith has a great bedside manner, explains things in detail, and always has a plan for next steps... I would recommend Dr Smith to anyone. She has so much knowledge and always has a plan of treatment even when things don’t go as planned. She is kind and empathetic but also straight forward in presenting all the details in an understandable way.... I was diagnosed with endometriosis so we started monthly injections of Lipton
The nurse coordinators and staff [Reproductive Med and Surgery Ctr of VA] are so kind and return calls very quickly... Good communicators. Easy scheduling. They handle all communication with insurance and billing very quickly. Office is clean and tranquil. Office staff know exact pricing for procedures if insurance does not cover them.... Ovulation ultrasounds around $200, trigger shots $180, clomid $20... I think each cycle costs around $500 for clomid, shots and monitoring.
Age
31 - 34
Treated
2016 - 2019
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Professor
Order & Number of Docs Seen
1st of 3 Docs
Treatment
2 Fertility Medications
Diagnosis
Endometriosis, Unexplained
10
10
How was your experience with Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
I would recommend Dr Smith to anyone. She has so much knowledge and always has a plan of treatment even when things don’t go as planned. She is kind and empathetic but also straight forward in presenting all the details in an understandable way.
What's one piece of advice would you give a prospective patient of Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
Just to seek her out as a doctor really. Beyond that they are in good hands
During treatment, were you treated like a number or a human with Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
Dr Smith has a great bedside manner, explains things in detail, and always has a plan for next steps
Describe the protocols Laura Smith used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
I was diagnosed with endometriosis so we started monthly injections of Lipton to suppress my system until we were ready to start treatments. We agreed to two rounds of clomid before going to something more intensive. After the Lupron my period didn’t return so I went in for an scan and I was ovulating. She suggested clomid and trigger shots for the first round. That was not successful. The second cycle we had a false positive ovulation and then a second late ovulation with clomid which was a successful cycle, resulting in the pregnancy and birth of our daughter in 2018
Describe your experience with your nurse at Reproductive Medicine and Surgery Center of Virginia.
The nurse coordinators and staff are so kind and return calls very quickly
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
Good communicators. Easy scheduling. They handle all communication with insurance and billing very quickly. Office is clean and tranquil. Office staff know exact pricing for procedures if insurance does not cover them.
Describe the costs associated with your care under Laura Smith at Reproductive Medicine and Surgery Center of Virginia.
Ovulation ultrasounds around $200, trigger shots $180, clomid $20, I can’t remember all the costs but I think each cycle costs around $500 for clomid, shots and monitoring.
Describe Laura Smith's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine and Surgery Center of Virginia.
No comments
10
Doctor
Laura Smith
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

7
7
Age
35 - 36
Treated
2018 - 2019
Success with this Doc
No
Treatment
5 IUI
Diagnosis
Unexplained
7
7
She [Dr. Laura Smith] was very compassionate and understanding. Since she is so busy it was hard to communicate with her in a timely manner or set follow up appointments in a timely manner. I guess that's what happens when you are really good, you become too popular. I would still recommend her though. She is a great in person communicator...We tried injections to grow follicles, estrogen pills to try to build my uterine lining, and IUI to help with my husband's fair semen numbers. Unfortunately, by the last round of IUI, my follicles stopped growing and my lining wouldn't thicken. Her next suggestions were surgery to see if my tubes are blocked, then IVF or gestational carrier with IVF.
Because the doctors were quickly skimming charts, a doctor [at Reproductive Medicine and Surgery Center of Virginia] didn't notice the accurate results from a previous test. I reminded them of the actual results and they looked back to find the correct information. Also, I was told I would immediately get follow up information on the portal and did not receive it for a long time...During the IUI process, I paid roughly 300 per visit and visited every few days for ultrasounds I was out of pocket for most expenditures.
Age
35 - 36
Treated
2018 - 2019
Success with this Doc
No
Race
Black or African-American
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1st of 3 Docs
Treatment
5 IUI
Diagnosis
Unexplained
7
7
How was your experience with Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
She was very compassionate and understanding. Since she is so busy it was hard to communicate with her in a timely manner or set follow up appointments in a timely manner. I guess that's what happens when you are really good, you become too popular. I would still recommend her though. She is a great in person communicator.
What's one piece of advice would you give a prospective patient of Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
Be patient and make sure you have lots of free time to try to schedule with her.
During treatment, were you treated like a number or a human with Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
She understood my schedule. She knew we had to keep trying until we had dialed in on a correct course, while other doctor's just wanted to move on. She was very kind and understanding throughout the process.
Describe the protocols Laura Smith used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
We tried injections to grow follicles, estrogen pills to try to build my uterine lining, and IUI to help with my husband's fair semen numbers. Unfortunately, by the last round of IUI, my follicles stopped growing and my lining wouldn't thicken. Her next suggestions were surgery to see if my tubes are blocked, then IVF or gestational carrier with IVF.
Describe your experience with the nursing staff.
They usually remembered me and were very kind.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
They are a well oiled machine, but they are also exceptionally busy. Prepare to build your schedule around it. They will randomly assign your doctor based on their rotation which can sometimes make it difficult for them to have met to discuss a plan for you.
Describe the costs associated with your care under Laura Smith at Reproductive Medicine and Surgery Center of Virginia.
During the IUI process, I paid roughly 300 per visit and visited every few days for ultrasounds I was out of pocket for most expenditures.
What specific things went wrong at Reproductive Medicine and Surgery Center of Virginia?
  • Failed to call with results
  • Provided conflicting information
7
Doctor
Laura Smith
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
39
Treated
2018
Success with this Doc
?
Treatment
4 Fertility Medications
Diagnosis
PCOS
10
10
After having all of my lab work, Dr Williams performed an HSG, and ordered a semen analysis for my husband. It was determined my tubes we’re open and my husband’s sperm was found to be completely normal. I was diagnosed by Dr. Williams as having PCOS and he recommended IVF as the next step for us...He is very kind, patient and gentle. He is extremely knowledgeable and explains everything clearly in understandable terms.
They [Reproductive Medicine and Surgery Center of Virginia] are extremely patient. All of the doctors seem to work well together. The nursing staff is extremely caring and kind. The Administrative staff were helpful and walked us through every step of the process. You do have to indicate which office you wish to be seen in otherwise they will automatically schedule you in their Charlottesville office.
Age
39
Treated
2018
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 Fertility Medications
Diagnosis
PCOS
10
10
How was your experience with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
He is very patient, understanding, and listens to his patient’s concerns. He explains everything in detail and spends an appropriate amount of time to every patient. He doesn’t give you a sense of false hope. He is provides his patients realistic expectations.
What's one piece of advice would you give a prospective patient of Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
Trust him because he is a great doctor who is extremely knowledgeable.
During treatment, were you treated like a number or a human with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
He is very kind, patient and gentle. He is extremely knowledgeable and explains everything clearly in understandable terms.
Describe the protocols Christopher Williams used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
After having all of my lab work, Dr Williams performed an HSG, and ordered a semen analysis for my husband. It was determined my tubes we’re open and my husband’s sperm was found to be completely normal. I was diagnosed by Dr. Williams as having PCOS and he recommended IVF as the next step for us.
Describe your experience with the nursing staff.
All of the nurses have been extremely caring, compassionate. And helpful to me at all of my visits.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
They are extremely patient. All of the doctors seem to work well together. The nursing staff is extremely caring and kind. The Administrative staff were helpful and walked us through every step of the process. You do have to indicate which office you wish to be seen in otherwise they will automatically schedule you in their Charlottesville office.
Describe the costs associated with your care under Christopher Williams at Reproductive Medicine and Surgery Center of Virginia.
Most of the laboratory work ordered was covered by insurance. Out of pocket was around $230. I also paid about $750 out of pocket for the HSG. And then $35 co-pay for each visit.
Describe Christopher Williams's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine and Surgery Center of Virginia.
I prefer to do multiple embryo transfer if we have numerous viable embryos.
What specific things went wrong at Reproductive Medicine and Surgery Center of Virginia?
  • Failed to call in prescriptions to pharmacy
  • Failed to send your chart to another clinic
10
Doctor
Christopher Williams
Communication
Trustworthiness
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
31 - 32
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
Diagnosis
Recurrent Pregnancy Loss
10
10
Dr.Bateman is very straight forward and caring doctor. He is honest on what his practice can do and what they can’t. He takes time to explain everything and making sure his patients understand everything. During my visits my husband and I had numerous questions about our test results and recurrent miscarriages. Dr. Bateman patiently explained everything in details...Dr.Bateman is always available to answer questions, and very flexible with your schedule.
I feel like clinic [Reproductive Medicine and Surgery Center of Virginia] is doing a great job. They try to maintain affordable prices for those whose insurance don’t cover ivf. They always try to work with your schedule. I cannot recall any weaknesses in my experience. Our experience with the clinic was great...We saw Dr. Bateman for recurrent miscarriages. We did numerous tests...Nurses at the clinic are amazing. They always return phone calls on the same day as long as you call before 4pm. They are great at follow up and getting you scheduled. Very fast and efficient
Age
31 - 32
Treated
2016 - 2017
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Sales Representative
Order & Number of Docs Seen
1 Doc Seen
Treatment
Diagnosis
Recurrent Pregnancy Loss
10
10
How was your experience with Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
Dr. Bateman is an honest doctor who tells you everything without sugar coating. I appreciated that he explained in detail our options, risks and course of treatment. Dr.Bateman is always available to answer questions, and very flexible with your schedule.
What's one piece of advice would you give a prospective patient of Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
Be prepared to hear the truth no matter how upsetting it can be and he is not going to sugar coat it.
During treatment, were you treated like a number or a human with Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
Dr.Bateman is very straight forward and caring doctor. He is honest on what his practice can do and what they can’t. He takes time to explain everything and making sure his patients understand everything. During my visits my husband and I had numerous questions about our test results and recurrent miscarriages. Dr. Bateman patiently explained everything in details.
Describe the protocols Bruce Bateman used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
We saw Dr. Bateman for recurrent miscarriages. We did numerous tests.
Describe your experience with the nursing staff.
Nurses at the clinic are amazing. They always return phone calls on the same day as long as you call before 4pm. They are great at follow up and getting you scheduled. Very fast and efficient
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
I feel like clinic is doing a great job. They try to maintain affordable prices for those whose insurance don’t cover ivf. They always try to work with your schedule. I cannot recall any weaknesses in my experience. Our experience with the clinic was great
Describe the costs associated with your care under Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia.
I had to pay $40 specialist copay. Everything else was covered by my insurance
What specific things went wrong at Reproductive Medicine and Surgery Center of Virginia?
  • Lost results
10
Doctor
Bruce Bateman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

8
9
Age
28 - 38
Treated
2007 - 2017
Success with this Doc
No
Treatment
9 IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor, Poor Egg Quality
8
9
When I was told that I only had two eggs to retrieve, Dr. Bateman was realistic with his expectations but also gave me hope with stories of women who only needed one egg to conceive. His bedside manner and reassurance was very comforting. He held my hand when I was upset and explained everything in detail. He is an older doctor so I think that it is easy to stereotype, but he certainly knows what he is doing.
The clinic [Reproductive Medicine and Surgery Center of VA] is very clean, neat and cheery. The office manager is a wonderful lady and easy to work with. They are very willing to work with your schedule and make sure appointment times will work for each patient.... The nursing staff are very kind, however in my most recent IVF attempts it was hard to get hold of them through email. Once Bonnie retired, Stephanie was obviously overwhelmed, but I felt this impacted my care.
Age
28 - 38
Treated
2007 - 2017
Success with this Doc
No
Race
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1st of 2 Docs
Treatment
9 IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor, Poor Egg Quality
8
9
How was your experience with Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
When I was told that I only had two eggs to retrieve, Dr. Bateman was realistic with his expectations but also gave me hope with stories of women who only needed one egg to conceive. His bedside manner and reassurance was very comforting. He held my hand when I was upset and explained everything in detail. He is an older doctor so I think that it is easy to stereotype, but he certainly knows what he is doing.
What's one piece of advice would you give a prospective patient of Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
Ask lots of questions, whatever they may be or how silly they seem.
During treatment, were you treated like a number or a human with Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
He was realistic, down to earth and very sensitive to my needs.
Describe the protocols Bruce Bateman used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
The 9 IUIs that I tried between 2007-2010 included clomid and injections. These resulted in one chemical pregnancy and one ectopic pregnancy. Unfortunately, the ectopic came after we had our best results with 5 potential eggs.
Describe your experience with your nurse at Reproductive Medicine and Surgery Center of Virginia. (Assigned nurse: Bonnie and Stephanie )
The nursing staff are very kind, however in my most recent IVF attempts it was hard to get hold of them through email. Once Bonnie retired, Stephanie was obviously overwhelmed, but I felt this impacted my care.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
The clinic is very clean, neat and cheery. The office manager is a wonderful lady and easy to work with. They are very willing to work with your schedule and make sure appointment times will work for each patient.
Describe the costs associated with your care under Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia.
15,000, but additional 25,000 with IVF after that
Describe Bruce Bateman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine and Surgery Center of Virginia.
We did not get this far.
What specific things went wrong at Reproductive Medicine and Surgery Center of Virginia?
  • Provided conflicting information
8
Doctor
Bruce Bateman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
29 - 38
Treated
2008 - 2017
Success with this Doc
?
Treatment
5 IUI
Diagnosis
Diminished Ovarian Reserve, Male Factor
10
10
He [Dr. Williams] was very thoughtful and caring. He responds quickly by email and by phone. He took over an hour to speak to my husband and I by phone so that we would not have to return to the clinic for another appointment. He seems to genuinely care about us and wants what is best, but is open and honest about our chances...He made this process so much easier for us by being available whenever we had questions. He never seemed rushed to move on to another appointment and always made us feel like we had his undivided attention.
So far our treatment plan [at Reproductive Medicine and Surgery Center of Virginia] has been done through email/phone communication and our nurse has been very quick to respond thoughtfully to all questions and try to accommodate our needs...Our current cycle will be $12,000 with ICSI included. However that does not include medications or my husband's TESE procedure or genetic testing....Everyone is extremely friendly, helpful and quick to answer questions. They are like family! You know you've made some friends when you call the receptionist and they know your backstory and your name without even asking it. I feel safe and comforted by this clinic.
Age
29 - 38
Treated
2008 - 2017
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
5 IUI
Diagnosis
Diminished Ovarian Reserve, Male Factor
10
10
How was your experience with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
He made this process so much easier for us by being available whenever we had questions. He never seemed rushed to move on to another appointment and always made us feel like we had his undivided attention.
What's one piece of advice would you give a prospective patient of Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
Be open and communicate all of your questions/fears, etc. He will be open and honest with you.
During treatment, were you treated like a number or a human with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
He was very thoughtful and caring. He responds quickly by email and by phone. He took over an hour to speak to my husband and I by phone so that we would not have to return to the clinic for another appointment. He seems to genuinely care about us and wants what is best, but is open and honest about our chances.
Describe the protocols Christopher Williams used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
I am in the process of getting ready for an IVF treatment now, but we will be doing a frozen embryo transfer. In the past he helped with IUI treatments both with Clomid and injections.
Describe your experience with your nurse at Reproductive Medicine and Surgery Center of Virginia. (Assigned nurse: Stephanie)
So far our treatment plan has been done through email/phone communication and our nurse has been very quick to respond thoughtfully to all questions and try to accommodate our needs.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
Everyone is extremely friendly, helpful and quick to answer questions. They are like family! You know you've made some friends when you call the receptionist and they know your backstory and your name without even asking it. I feel safe and comforted by this clinic.
Describe the costs associated with your care under Christopher Williams at Reproductive Medicine and Surgery Center of Virginia.
Our current cycle will be $12,000 with ICSI included. However that does not include medications or my husband's TESE procedure or genetic testing.
Describe Christopher Williams's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine and Surgery Center of Virginia.
We have not gotten to this part of treatment yet.
10
Doctor
Christopher Williams
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

9
10
Age
25 - 26
Treated
2015 - 2016
Success with this Doc
No
Treatment
1 IUI, 1 IVF, 1 Egg Freezing
Diagnosis
Endometriosis
9
10
You may have to tell him you want the hard truth. Dr. Williams doesn’t like to jump to IVF which is great but for my condition that seemed to be the only route and Dr. Bateman is actually the one who told us this...First a surgery was done to remove my chocolate cysts then we tried naturally for a few months but my endometriosis returned aggressively so we tried IUI then moved onto IVF. My endo causes my ovaries to “kiss” therefore it would make it almost impossible to conceive naturally. We opted to do an egg retrieval to freeze eggs and do a fresh transfer.
I love the nursing staff at Martha Jefferson [Reproductive Medicine and Surgery Center of Virginia]...The doctors seem to encourage single transfers due to the possibility of twins or other multiples and feels like pressure to only do one egg. We chose to do 2 for our fresh transfer which still resulted in 0 babies...Very comfortable small office with excellent staff. We did experience a very long wait past our appointment time however we received a call that the appointment would be at no cost because of this wait which we appreciated very much.
Age
25 - 26
Treated
2015 - 2016
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI, 1 IVF, 1 Egg Freezing
Diagnosis
Endometriosis
9
10
How was your experience with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
Dr.Williams was straight forward with us but always optimistic. He made sure we understood the process we went through. He not only addressed our infertility issues but worked to subside the pain brought on by my endometriosis. I always felt comfortable with Dr. Williams
What's one piece of advice would you give a prospective patient of Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
You may have to tell him you want the hard truth. Dr. Williams doesn’t like to jump to IVF which is great but for my condition that seemed to be the only route and Dr. Bateman is actually the one who told us this.
During treatment, were you treated like a number or a human with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
Dr.Williams always tried to help us keep a positive outlook and when my retrieval resulted in an infection which landed me in UVA he made sure I had the best care.
Describe the protocols Christopher Williams used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
First a surgery was done to remove my chocolate cysts then we tried naturally for a few months but my endometriosis returned aggressively so we tried IUI then moved onto IVF. My endo causes my ovaries to “kiss” therefore it would make it almost impossible to conceive naturally. We opted to do an egg retrieval to freeze eggs and do a fresh transfer.
Describe your experience with the nursing staff.
I love the nursing staff at Martha Jefferson.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
Very comfortable small office with excellent staff. We did experience a very long wait past our appointment time however we received a call that the appointment would be at no cost because of this wait which we appreciated very much.
Describe the costs associated with your care under Christopher Williams at Reproductive Medicine and Surgery Center of Virginia.
Over 10,000
Describe Christopher Williams's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine and Surgery Center of Virginia.
The doctors seem to encourage single transfers due to the possibility of twins or other multiples and feels like pressure to only do one egg. We chose to do 2 for our fresh transfer which still resulted in 0 babies. I feel like the doctors need to understand 2 babies would be better than never having one...at least for some people.
9
Doctor
Christopher Williams
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

5
6
Age
31 - 32
Treated
2015 - 2016
Success with this Doc
?
Treatment
2 IUI
Diagnosis
Diminished Ovarian Reserve, Male Factor
5
6
He [Dr Bateman] certainly is an excellent doctor, but it wasn't until after I'd already undergone 2 IUI cycles that we did the testing to determine my AMH (ovarian reserve) is low. That, coupled with my partner's male factor, meant IUIs were likely never going to be effective for us.
I felt like if RMSCVA took the time to do additionally tests and fully review my partner's sperm analysis, we would not have wasted time or funds on IUI....Brittany - my coordinator for IUI -- was excellent!...Small RE in Charlottesville. They do not have a separate waiting room for people who bring children, so please be aware.
Age
31 - 32
Treated
2015 - 2016
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Sales Representative
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI
Diagnosis
Diminished Ovarian Reserve, Male Factor
5
6
How was your experience with Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
Dr. Bateman takes a conservative approach. We had to ask for additional interventions in order to have a more aggressive treatment plan.
During treatment, were you treated like a number or a human with Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
I don't feel like Dr. Bateman took the time to diagnose our issues/ review our past medical history. He certainly is an excellent doctor, but it wasn't until after I'd already undergone 2 IUI cycles that we did the testing to determine my AMH (ovarian reserve) is low. That, coupled with my partner's male factor, meant IUIs were likely never going to be effective for us. I felt like if RMSCVA took the time to do additionally tests and fully review my partner's sperm analysis, we would not have wasted time or funds on IUI.
Describe the protocols Bruce Bateman used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
I did 2 cycles of Letrozole/Femara combined with IUI. I added a trigger shot. RMSCVA doesn't necessarily do ultrasound monitoring during IUI cycle (they ask you to do OPKs at home). I asked RMSCVA to add two things which they didn't recommend for me: 1) mid-cycle monitoring because I didn't want to waste a cycle by missing ovulation, and 2) a trigger shot in order to better time IUI. First cycle resulted in a chemical pregnancy and second cycle was a negative.
Describe your experience with your nurse at Reproductive Medicine and Surgery Center of Virginia. (Assigned nurse: Brittany)
Brittany - my coordinator for IUI -- was excellent!
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
Small RE in Charlottesville. They do not have a separate waiting room for people who bring children, so please be aware.
What specific things went wrong at Reproductive Medicine and Surgery Center of Virginia?
  • Provided conflicting information
5
Doctor
Bruce Bateman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
27 - 28
Treated
2014 - 2015
Success with this Doc
No
Treatment
1 IUI
Diagnosis
Diminished Ovarian Reserve, Unexplained
10
10
Dr. Smith is great at what she does. She made sure I always understood what she talked about and always answered my questions. She stayed confident even when I was not. She was quick to make any changes when the results were not going as planned, which made me feel better.... We started by initially running blood work to check for the most common reasons for my infertility. Then we did a test to check for blockage in my Fallopian tubes. We tried several rounds of Clomid to make me ovulate regularly and then a round of Femera because we had no success with Clomid. Femera offered even less of a result so we then tried IUI beginning with injections to produce follicles. We had an IUI after the injections, but that also failed.
I had a great experience with this clinic [Reproductive Medicine and Surgery Center of VA]. Everyone was always so nice and reassuring. No one judged me or made me uncomfortable.... The nursing staff was very compassionate and well informed. They always answered my questions.... We started by initially running blood work to check for the most common reasons for my infertility. Then we did a test to check for blockage in my Fallopian tubes. We tried several rounds of Clomid to make me ovulate regularly and then a round of Femera because we had no success with Clomid. Femera offered even less of a result so we then tried IUI beginning with injections to produce follicles. We had an IUI after the injections, but that also failed.
Age
27 - 28
Treated
2014 - 2015
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IUI
Diagnosis
Diminished Ovarian Reserve, Unexplained
10
10
How was your experience with Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
Dr. Smith is great at what she does. She made sure I always understood what she talked about and always answered my questions. She stayed confident even when I was not. She was quick to make any changes when the results were not going as planned, which made me feel better.
What's one piece of advice would you give a prospective patient of Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
Don't be afraid to ask questions.
During treatment, were you treated like a number or a human with Laura Smith at Reproductive Medicine and Surgery Center of Virginia?
Dr. Smith was always nice and reassuring. She made sure to answer all of my questions and made sure I understood what we were doing. She stayed confident even when I was not.
Describe the protocols Laura Smith used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
We started by initially running blood work to check for the most common reasons for my infertility. Then we did a test to check for blockage in my Fallopian tubes. We tried several rounds of Clomid to make me ovulate regularly and then a round of Femera because we had no success with Clomid. Femera offered even less of a result so we then tried IUI beginning with injections to produce follicles. We had an IUI after the injections, but that also failed.
Describe your experience with the nursing staff.
The nursing staff was very compassionate and well informed. They always answered my questions.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
I had a great experience with this clinic. Everyone was always so nice and reassuring. No one judged me or made me uncomfortable.
Describe the costs associated with your care under Laura Smith at Reproductive Medicine and Surgery Center of Virginia.
The costs seemed to be about average. One great thing was that they offer discount programs for IVF.
What specific things went wrong at Reproductive Medicine and Surgery Center of Virginia?
  • Failed to call with results
10
Doctor
Laura Smith
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
10
Age
32 - 36
Treated
2009 - 2013
Success with this Doc
Yes
Treatment
3 IUI, 3 IVF, Egg Freezing, Surrogacy
Diagnosis
Recurrent Pregnancy Loss, Uterine Fibroids, Immunological, Unexplained
10
10
He went above and beyond when I was desperate and wanted to try crazy things. We went above and beyond helping talk me through decisions.
The clinic overall was great. The staff / billing was great. The doctors are wonderful. The nurses are great, too, but I do remember being frustrated a few times.
Age
32 - 36
Treated
2009 - 2013
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Marketer or PR
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, 3 IVF, Egg Freezing, Surrogacy
Diagnosis
Recurrent Pregnancy Loss, Uterine Fibroids, Immunological, Unexplained
10
10
How was your experience with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
I had no negative experiences at all with Dr. Williams. He was knowledgeable, kind, caring and competent. He went above and beyond with helping me decide things. Most doctors would have given you the facts and then said it's up to you, but he talked the whole situation through with me on more than a medical level. He also joined me in our state's capitol to help fight negative IVF legislation, so I was thrilled to see him outside of the clinic. He was extremely compassionate towards our situation and when we miscarried.
What's one piece of advice would you give a prospective patient of Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
Nothing, really. You are in good hands.
During treatment, were you treated like a number or a human with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
I loved Dr. Williams. I saw him for many years, so we developed a relationship along the way. My husband and I felt that he truly cared for us. He went above and beyond when I was desperate and wanted to try crazy things. We went above and beyond helping talk me through decisions. He even showed up at our state capitol building to speak out against personhood. It was great to have him there fighting with me outside of the clinic. I always felt that he treated me as an individual and was very sympathetic through our many losses.
Describe the protocols Christopher Williams used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
He tailored it to me each time. I was always successful in producing many eggs, and subsequently many high quality embryos.
Describe your experience with your nurse at Reproductive Medicine and Surgery Center of Virginia. (Assigned nurse: Bonnie)
Overall, they did a good job, but there were a few snafus from time to time that don't seem like a big deal now, but were very upsetting to me at the time.
What specific things went wrong at Reproductive Medicine and Surgery Center of Virginia?
  • Failed to call with results
10
Doctor
Christopher Williams
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

9
9
Age
37 - 38
Treated
2018 - 2019
Success with this Doc
2 Eggs Frozen
Treatment
1 Egg Freezing
Diagnosis
Endometriosis
9
9
[Dr. Bateman's] sort of quiet whereas I’m chatty. So that’s a little awkward at times. But he’s warm and friendly and I really feel like he’s “in my corner” and wants this to go well. We’ve only done 1 cycle and not many eggs were retrieved or frozen unfortunately. I’m eager to consult with him to see if he wants to change protocols for the next round or.not...He won’t overwhelm you with information but will gladly answer your questions...
[The nurses at Reproductive Medicine and Surgery Center of Virginia are] Very organized and very nice. They call back quickly and are so wonderful about answering my many questions...I’m doing the EggSafe30 program which is $14,000 for earlier or 30 eggs frozen or 5 cycles. That doesn’t include medicine which is about $2500-3000 per cycle so far...They are so incredibly efficient. I’m in and out very quickly, especially for the daily checkups during stim. It’s. 15 minute affair for ultrasound and bloodwork. And they schedule all my weekend appointments and procedures happily.
Age
37 - 38
Treated
2018 - 2019
Success with this Doc
2 Eggs Frozen
Race
European
Income
$50K - $99K
Occupation
Lawyer
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 Egg Freezing
Diagnosis
Endometriosis
9
9
How was your experience with Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
He’s sort of quiet whereas I’m chatty. So that’s a little awkward at times. But he’s warm and friendly and I really feel like he’s “in my corner” and wants this to go well. We’ve only done 1 cycle and not many eggs were retrieved or frozen unfortunately. I’m eager to consult with him to see if he wants to change protocols for the next round or.not. My friends gave me glowing reviews of him before I met him, which was very encouraging.
What's one piece of advice would you give a prospective patient of Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
Be sure to ask all your questions. He won’t overwhelm you with information but will gladly answer your questions.
During treatment, were you treated like a number or a human with Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
He was just kind and talked to me. He jokes and has a positive attitude.
Describe your experience with your nurse at Reproductive Medicine and Surgery Center of Virginia. (Assigned nurse: Stephanie and Tara )
Very organized and very nice. They call back quickly and are so wonderful about answering my many questions.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
They are so incredibly efficient. I’m in and out very quickly, especially for the daily checkups during stim. It’s. 15 minute affair for ultrasound and bloodwork. And they schedule all my weekend appointments and procedures happily.
Describe the costs associated with your care under Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia.
I’m doing the EggSafe30 program which is $14,000 for earlier or 30 eggs frozen or 5 cycles. That doesn’t include medicine which is about $2500-3000 per cycle so far.
9
Doctor
Bruce Bateman
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
9
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

9
10
Age
24
Treated
2019
Success with this Doc
?
Treatment
1 IUI
Diagnosis
PCOS
9
10
Dr. Banerjee was very welcoming and warm during my initial consultation. He explained my fertility plan and reassured me that we were in this journey together. I was very thankful for that. After my consultation appointment, he seemed a bit rushed and trying to hurry through my next appointments but also told me that I can let him know anything that is bothering me.... He showed me photos of my mature follicles and explained in depth how IUI works. He made a point to explain that if it unsuccessful, we will try again next month until we get success.
Dr. Banerjee is located within another doctor office and only has one nurse and one patient room. He does consultations and ultrasounds out of Winchester but IUI, sperm analysis, and IVF must be done at their office in Charlottesville, VA.... The doctor forgot to order an A1C bloodwork test when he did my others so I had to get bloodwork twice.... After my consultation appointment, he seemed a bit rushed and trying to hurry through my next appointments
Age
24
Treated
2019
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Accountant
Order & Number of Docs Seen
2nd of 4 Docs
Treatment
1 IUI
Diagnosis
PCOS
9
10
How was your experience with Jashoman Banerjee at Reproductive Medicine and Surgery Center of Virginia?
Dr. Banerjee was great and always ensured I understood the process and my fertility plan. He showed me photos of my mature follicles and explained in depth how IUI works. He made a point to explain that if it unsuccessful, we will try again next month until we get success.
What's one piece of advice would you give a prospective patient of Jashoman Banerjee at Reproductive Medicine and Surgery Center of Virginia?
Come prepared with questions.
During treatment, were you treated like a number or a human with Jashoman Banerjee at Reproductive Medicine and Surgery Center of Virginia?
Dr. Banerjee was very welcoming and warm during my initial consultation. He explained my fertility plan and reassured me that we were in this journey together. I was very thankful for that. After my consultation appointment, he seemed a bit rushed and trying to hurry through my next appointments but also told me that I can let him know anything that is bothering me.
Describe the protocols Jashoman Banerjee used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
We did 3 rounds of Leterzole. He wanted to increase my dosage of medicine for cycle 4 but gave me that choice to skip to IUI. I made that decision and we increased my medicine, did an HCG shot, and timed IUI. We’re waiting for the results now!
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
Dr. Banerjee is located within another doctor office and only has one nurse and one patient room. He does consultations and ultrasounds out of Winchester but IUI, sperm analysis, and IVF must be done at their office in Charlottesville, VA.
Describe the costs associated with your care under Jashoman Banerjee at Reproductive Medicine and Surgery Center of Virginia.
My insurance covers 90% so I really didn’t have an expense.
What specific things went wrong at Reproductive Medicine and Surgery Center of Virginia?
  • Lost results
9
Doctor
Jashoman Banerjee
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine and Surgery Center of Virginia
Winchester (closed)
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

9
9
Age
27 - 28
Treated
2018 - 2019
Success with this Doc
?
Treatment
4 Fertility Medications
Diagnosis
Endometriosis
9
9
I took clomid on cycle days 5-9 and then tested with an ovulation predictor on days 11-21. On my peak day(s), I had planned intercourse [protocol with Dr. Jashoman Banerjee]...We’ve met many times, and he has always made me comfortable and always approaches each visit with a positive attitude...We are still under going treatment after several rounds of clomid and a recent laparoscopy. We have been unsuccessful with achieving pregnancy thus far. Dr. Banerjee is always happy, positive, and friendly with each visit. Even when I may be sad or frustrated, he always reassures me that we still have more options and that this CAN happen.
The biggest weakness [at Reprodictive Medicine and Surgery Center of Virginia-Winchester] is that this is a satellite office (the main office is in Charlottesville, VA). This means that some things, such as IUI and IVF, are only offered in the main office which is a much farther drive for me...I had never had any problems with any member of the staff. They work together as a very cohesive team, and I have no complaints...I took clomid on cycle days 5-9 and then tested with an ovulation predictor on days 11-21.
Age
27 - 28
Treated
2018 - 2019
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 Fertility Medications
Diagnosis
Endometriosis
9
9
How was your experience with Jashoman Banerjee at Reproductive Medicine and Surgery Center of Virginia?
We are still under going treatment after several rounds of clomid and a recent laparoscopy. We have been unsuccessful with achieving pregnancy thus far. Dr. Banerjee is always happy, positive, and friendly with each visit. Even when I may be sad or frustrated, he always reassures me that we still have more options and that this CAN happen.
What's one piece of advice would you give a prospective patient of Jashoman Banerjee at Reproductive Medicine and Surgery Center of Virginia?
The same advice I would give a patient of any fertility doctor; be open minded, try to relax, think positive.
During treatment, were you treated like a number or a human with Jashoman Banerjee at Reproductive Medicine and Surgery Center of Virginia?
We’ve met many times, and he has always made me comfortable and always approaches each visit with a positive attitude.
Describe the protocols Jashoman Banerjee used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
I took clomid on cycle days 5-9 and then tested with an ovulation predictor on days 11-21. On my peak day(s), I had planned intercourse.
Describe your experience with your nurse at Reproductive Medicine and Surgery Center of Virginia. (Assigned nurse: Christy)
I had never had any problems with any member of the staff. They work together as a very cohesive team, and I have no complaints.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
The biggest weakness is that this is a satellite office (the main office is in Charlottesville, VA). This means that some things, such as IUI and IVF, are only offered in the main office which is a much farther drive for me.
Describe the costs associated with your care under Jashoman Banerjee at Reproductive Medicine and Surgery Center of Virginia.
My insurance covers some testing such as bloodwork and ultrasounds. I am also responsible for a copay with each visit.
Describe Jashoman Banerjee's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine and Surgery Center of Virginia.
I have not experienced this.
9
Doctor
Jashoman Banerjee
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Reproductive Medicine and Surgery Center of Virginia
Winchester (closed)
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
10
10
Age
35
Treated
2018
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Unexplained
10
10
He [Dr. Williams] was very warm and took the time to answer all of questions. He also explained treatments and next further steps. He came highly recommended from a friend and they also regarded him very highly. We had multiple visits and are still undergoing treatment.... After trying for over a year we went to Dr. Williams with unexplained infertility. We did 4 months of 5 mg letrozol. One was an IUI. Nothing has worked so far and are still going back for more treatment.
They [Reproductive Med and Surg Ctr of VA] are open 363 days a year for cycling patients. Huge perk being open all the time. Located in Charlottesville - kind of far from us but we make it work to the best of our ability. We like it enough to drive two hours one way per visit so that should speak volumes.... They [nursing staff] are nice and competent and were really patient with my wife who is a big ninny when it comes to getting her blood drawn.
Age
35
Treated
2018
Success with this Doc
?
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Unexplained
10
10
How was your experience with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
He was very warm and took the time to answer all of questions. He also explained treatments and next further steps. He came highly recommended from a friend and they also regarded him very highly. We had multiple visits and are still undergoing treatment.
What's one piece of advice would you give a prospective patient of Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
Make an appointment - hes a good doctor.
During treatment, were you treated like a number or a human with Christopher Williams at Reproductive Medicine and Surgery Center of Virginia?
He was nice.
Describe the protocols Christopher Williams used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
After trying for over a year we went to Dr. Williams with unexplained infertility. We did 4 months of 5 mg letrozol. One was an IUI. Nothing has worked so far and are still going back for more treatment.
Describe your experience with the nursing staff.
They are nice and competent and were really patient with my wife who is a big ninny when it comes to getting her blood drawn.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
They are open 363 days a year for cycling patients. Huge perk being open all the time. Located in Charlottesville - kind of far from us but we make it work to the best of our ability. We like it enough to drive two hours one way per visit so that should speak volumes.
Describe the costs associated with your care under Christopher Williams at Reproductive Medicine and Surgery Center of Virginia.
IUI is $500. Much cheaper than the clinics in NoVA... we are probably 5X more expensive.
Describe Christopher Williams's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine and Surgery Center of Virginia.
He didn't talk to us about it.
10
Doctor
Christopher Williams
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Reproductive Medicine and Surgery Center of Virginia
Charlottesville
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
38
Treated
2018
Success with this Doc
?
Treatment
3 Fertility Medications
Diagnosis
Anovulation, Endometriosis, Male Factor
10
10
Dr Bateman is a pleasure to work with, showing a genuine concern for our desire to have a family....The only downside is he no longer performs endometriosis surgery, therefore I need to see another physician in the office. But I feel quite confident I'm receiving the best care. Whenever I've seen him, he makes sure I know what action we're taking and the next steps. He's very thorough and takes the time to explain everything.
The office [Repro Med Surgery Ctr of VA] is quiet, and private. It has a cozy feel. The only downside is it can be hard to find as its located in an area with several outpatient offices and buildings. However, there is amble parking due to its location....Thus far I've seen a couple different nurses in office. They are compassionate and caring, easy to reach via phone whenever questions arose....Before continuing treatment, I will see another physician in the practice to have surgery for endometriosis.
Age
38
Treated
2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 Fertility Medications
Diagnosis
Anovulation, Endometriosis, Male Factor
10
10
How was your experience with Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
The only downside is he no longer performs endometriosis surgery, therefore I need to see another physician in the office. But I feel quite confident I'm receiving the best care. Whenever I've seen him, he makes sure I know what action we're taking and the next steps. He's very thorough and takes the time to explain everything.
What's one piece of advice would you give a prospective patient of Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
Don't be afraid to ask questions. There are no wrong questions, and he takes the time to walk you through the process.
During treatment, were you treated like a number or a human with Bruce Bateman at Reproductive Medicine and Surgery Center of Virginia?
Dr Bateman is a pleasure to work with, showing a genuine concern for our desire to have a family.
Describe the protocols Bruce Bateman used in your cycles at Reproductive Medicine and Surgery Center of Virginia and their degree of success.
I'm currently seeing Dr Bateman. He has adjusted, increased my clomid dose, and we are planning to utilize IUI soon. Before continuing treatment, I will see another physician in the practice to have surgery for endometriosis.
Describe your experience with the nursing staff.
Thus far I've seen a couple different nurses in office. They are compassionate and caring, easy to reach via phone whenever questions arose.
Describe your experience with Reproductive Medicine and Surgery Center of Virginia.
The office is quiet, and private. It has a cozy feel. The only downside is it can be hard to find as its located in an area with several outpatient offices and buildings. However, there is amble parking due to its location.
10