Valley Hospital Fertility Center

Available Resources

Genetic counseling: Offered
Genetic counseling
Acupuncture: Offered
Acupuncture
Mental health counseling: Offered
Mental health counseling
Nutrition counseling: Offered
Nutrition counseling
Administration of shots: Offered
Administration of shots
Coordinating at-home nursing is not offered: Not Offered
Coordinating at-home nursing
is not offered
Selling medication: Offered
Selling medication
Providing backup medication: Offered
Providing backup medication
Ridgewood
223 North Van Dien Avenue
Ridgewood, NJ 07450
201-447-8000
On a scale from 0-10, how likely are you to recommend Valley Hospital Fertility Center to a friend?
Strongly recommend: 87%Neutral: 13%9.4
12 assessments
  • 87% Strongly recommend (9-10)
  • 13% Neutral (7-8)
  • 0% Don't recommend (0-6)
Operations
Poorly operated
Operated well
9.6
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
Difficult scheduling
Easy scheduling
9.5
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
Incompetent billing dept.
Competent billing dept.
8.5
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
Poor nursing team
Excellent nursing team
9.9
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
Low attention to detail
High attention to detail
9.8
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
>42
This Clinic
National Average
Annual Cycles for this Clinic
460
Annual Cycles National Avg.
635
9.3
Average Doctor Score
3 doctors
12 assessments
8
9
Age
39
Treated
2018
Success with this Doc
?
Treatment
1 Fertility Medications
Diagnosis
Recurrent Pregnancy Loss, Unexplained
8
9
I came to Dr. Nasseri with Recurrent Pregnancy Loss and for trying for over a year at age 39. After a very comprehensive diagnostic work up, we discovered that I had uterine adhesions which required an operative hysteroscopy, to rule out that the adhesions were the cause of my miscarriages.... Dr. Nasseri is very intelligent and presents information in a very clear cut manner; in the beginning he came across as cold. However, as I have continued to see him, he has warned up and become more “human"
The nursing staff at Valley Fertility Center are excellent. If you call with a question or concern, they get back to immediately and always within the same business day. They are compassionate and though they deal with a lot of patients, they remember me and call me by my name at each visit.... The clinic has, thus far, been really easy to work with regarding scheduling. I’ve had to change an appointment or two for work and it was never issue. The clinic has monitoring hours every morning and it is a very quick in and out visit. My advice to new patients is to get there early; it is a first come first serve basis.
Age
39
Treated
2018
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Consultant
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Fertility Medications
Diagnosis
Recurrent Pregnancy Loss, Unexplained
8
9
How was your experience with Ali Nasseri at Valley Hospital Fertility Center?
Dr. Nasseri is everything I would look for in a Reproductive Endocrinologist. He is thorough and has a good bedside manner. He is also very creative when it comes to finances and helping us to identify a treatment that will fit within the bounds of our budget. While we have done one surgery with him and are just in the midst of our first cycle with him, I feel comfortable saying that we will be with him until the end of our fertility journey, wherever that may take us.
What's one piece of advice would you give a prospective patient of Ali Nasseri at Valley Hospital Fertility Center?
Be sure to have a list a questions; while Dr. Nasseri is very attentive, I had to clarify several things in the beginning of this process. It was helpful to have that list in front of me.
During treatment, were you treated like a number or a human with Ali Nasseri at Valley Hospital Fertility Center?
Dr. Nasseri is very intelligent and presents information in a very clear cut manner; in the beginning he came across as cold. However, as I have continued to see him, he has warned up and become more “human”. He performed an operative hysteroscopy on me and made me feel very at ease prior to the procedure.
Describe the protocols Ali Nasseri used in your cycles at Valley Hospital Fertility Center and their degree of success.
I came to Dr. Nasseri with Recurrent Pregnancy Loss and for trying for over a year at age 39. After a very comprehensive diagnostic work up, we discovered that I had uterine adhesions which required an operative hysteroscopy, to rule out that the adhesions were the cause of my miscarriages. Dr. Nasseri has made the recommendation that we go straight to IVF with PGS testing to identify the highest quality embroyos but for financial reasons we are not able to move forward with that treatment at the moment. Instead we are doing a medicated cycle with IUI.
Describe your experience with the nursing staff.
The nursing staff at Valley Fertility Center are excellent. If you call with a question or concern, they get back to immediately and always within the same business day. They are compassionate and though they deal with a lot of patients, they remember me and call me by my name at each visit.
Describe your experience with Valley Hospital Fertility Center.
The clinic has, thus far, been really easy to work with regarding scheduling. I’ve had to change an appointment or two for work and it was never issue. The clinic has monitoring hours every morning and it is a very quick in and out visit. My advice to new patients is to get there early; it is a first come first serve basis.
Describe the costs associated with your care under Ali Nasseri at Valley Hospital Fertility Center.
Some things were covered by my insurance. Some not. I have not tallied up the money we have spent there yet as we are just beginning out treatment.
Describe Ali Nasseri's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Valley Hospital Fertility Center.
I have not gotten to that stage of the process but it is my understanding that Dr. Nasseri and his staff prefer single embryo transfer.
8
Doctor
Ali Nasseri
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Valley Hospital Fertility Center
Ridgewood
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

7
7
Age
40
Treated
2018
Success with this Doc
?
Treatment
1 Fertility Medications
Diagnosis
Recurrent Pregnancy Loss, Unexplained
7
7
In the beginning of this process, I did feel like we were a number but most recently, Dr. Nasseri came up with an alternative treatment for us because we cannot currently afford IVF. I felt like he really worked with us as a couple and provided us with the best option that we can move forward with right away.... due to my wife's recurrent pregnancy loss, I had to have a full blood workup, genetic testing, karyotyping and semen analysis. At the end of the day, everything was "clear" on my end so aside from recurrent pregnancy loss, we are stuck in the grey area of "unexplained infertility"
I have dealt with the nursing staff [Valley Hospital Fertility Center] the most. Every nurse is so nice and warm. Always making jokes and keeping you at ease. I would definitely recommend them as a team.... I'm not sure if this is a weakness specific to our clinic, but I feel like the diagnostic process took a long time. And unfortunately we still have no solid "answer". I have never had an issue getting an appointment with the clinic so that is a definite strength.
Age
40
Treated
2018
Success with this Doc
?
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Fertility Medications
Diagnosis
Recurrent Pregnancy Loss, Unexplained
7
7
How was your experience with Ali Nasseri at Valley Hospital Fertility Center?
While I have not had to go through all of the procedures that my wife has had, I have had to undergo some testing and I felt like everyone was explained to me in a pretty clear manner. For my experience, I had to deal with the nursing staff much more closely than Dr. Nasseri.
What's one piece of advice would you give a prospective patient of Ali Nasseri at Valley Hospital Fertility Center?
For me, it would have been helpful to get a more detailed rundown of all of our fertility options in the beginning - everything from Clomid, to IUI, to IVF. I would have asked more questions upfront.
During treatment, were you treated like a number or a human with Ali Nasseri at Valley Hospital Fertility Center?
In general, I feel like most fertility clinics are just trying to recruit as many patients as possible. In the beginning of this process, I did feel like we were a number but most recently, Dr. Nasseri came up with an alternative treatment for us because we cannot currently afford IVF. I felt like he really worked with us as a couple and provided us with the best option that we can move forward with right away.
Describe the protocols Ali Nasseri used in your cycles at Valley Hospital Fertility Center and their degree of success.
Personally, due to my wife's recurrent pregnancy loss, I had to have a full blood workup, genetic testing, karyotyping and semen analysis. At the end of the day, everything was "clear" on my end so aside from recurrent pregnancy loss, we are stuck in the grey area of "unexplained infertility". We are currently undergoing our first cycle with Clomid.
Describe your experience with the nursing staff.
I have dealt with the nursing staff the most. Every nurse is so nice and warm. Always making jokes and keeping you at ease. I would definitely recommend them as a team.
Describe your experience with Valley Hospital Fertility Center.
I'm not sure if this is a weakness specific to our clinic, but I feel like the diagnostic process took a long time. And unfortunately we still have no solid "answer". I have never had an issue getting an appointment with the clinic so that is a definite strength.
Describe the costs associated with your care under Ali Nasseri at Valley Hospital Fertility Center.
I'm unsure of the costs associated with our care. I do know that we currently cannot afford IVF at the moment. I believe that is estimated around $12000 before medication.
Describe Ali Nasseri's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Valley Hospital Fertility Center.
I'm not familiar with the doctor's approach to single vs. multiple transfers. We have not gotten this far in the process.
7
Doctor
Ali Nasseri
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Valley Hospital Fertility Center
Ridgewood
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
22 - 23
Treated
2017 - 2018
Success with this Doc
?
Treatment
IVF
Diagnosis
Male Factor
10
10
We are all male factor infertility and dr Chen was very good about only doin the tests needed so they could get the information we needed to move forward with ivf. I was sexually abused as a teenager and dr Chen was very good at explaining exactly what he needed to do before doing it which helped me feel a lot more at ease.... Every visit dr Chen knew exactly who we were and remembered things we had discussed in previous appointment. He was very sensitive to our religious and moral beliefs throughout this whole process
The receptionist [at Valley Hospital Fertility Center] is very nice, she’s not great at explaining things unless you ask specific questions. It is always easy to get an appointment that works for you as well as being open on weekends for monitoring appointments. They do blood tests and ultrasounds right in there office which I loved not having to go someplace else as well.
Age
22 - 23
Treated
2017 - 2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
IVF
Diagnosis
Male Factor
10
10
How was your experience with Dehan Chen at Valley Hospital Fertility Center?
We are all male factor infertility and dr Chen was very good about only doin the tests needed so they could get the information we needed to move forward with ivf. I was sexually abused as a teenager and dr Chen was very good at explaining exactly what he needed to do before doing it which helped me feel a lot more at ease.
What's one piece of advice would you give a prospective patient of Dehan Chen at Valley Hospital Fertility Center?
Be prepared to be there a while, on our first consultation he was very in-depth going over family history for me and my partner he went over each of my cycles in depth. I had an ultrasound and blood work done that day as well which I was no expecting to have done.
During treatment, were you treated like a number or a human with Dehan Chen at Valley Hospital Fertility Center?
Every visit dr Chen knew exactly who we were and remembered things we had discussed in previous appointment. He was very sensitive to our religious and moral beliefs throughout this whole process
Describe your experience with the nursing staff.
There is a nurses line you can call and they are always very good at returning all calls and answering all your questions even the same day or next day (depending on time of day you call)
Describe your experience with Valley Hospital Fertility Center.
The receptionist is very nice, she’s not great at explaining things unless you ask specific questions. It is always easy to get an appointment that works for you as well as being open on weekends for monitoring appointments. They do blood tests and ultrasounds right in there office which I loved not having to go someplace else as well.
Describe the costs associated with your care under Dehan Chen at Valley Hospital Fertility Center.
Dr Chen took my insurence so most of our treatments were covered and we paid relivially little in comparison to most people. Dr Chen is very sensitive and awhere that it is exspensive and does everything he can to only do what is necessary and gives you the best chance of getting a baby
Describe Dehan Chen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Valley Hospital Fertility Center.
Dr Chen is open to transferring one or two embryos. He looks at the available embryos and will give the patient his option on what he thinks would be best for that specific cycle
10
Doctor
Dehan Chen
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Valley Hospital Fertility Center
Ridgewood
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
32 - 34
Treated
2015 - 2017
Success with this Doc
No
Treatment
IVF, Donor Eggs, Donor Sperm
Diagnosis
PCOS, Tubal Blockage
10
10
Dr Greenseid is very personable and compassionate...When she had a question regarding a diagnostic procedure, she suggested a colleague re-perform the examination to ensure that her findings were 100% accurate; it is not my experience that many people would admit that a colleague may be better able to diagnose or assess her/his patient. We hope to begin a second cycle shortly, and haven't even briefly considered another physician.
Every nurse we encountered [at Valley Hospital Fertility center] was friendly and helpful. All phone calls were returned in a timely fashion...We underwent a reciprocal ivf procedure. My wife and I began with birth control pills to synchronize our cycles. I believe my wife was on the antagonist protocol due to age (under 35). I received Lupron, extrace, and progesterone in oil to prepare my uterus for the transfer. 13 eggs were retrieved from my wife and fertilized with donor sperm, and two were transferred to me on day 5. Unfortunately the cycle was not successful and there were no embryos to freeze.
Age
32 - 34
Treated
2015 - 2017
Success with this Doc
No
Race
European, Black or African-American
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF, Donor Eggs, Donor Sperm
Diagnosis
PCOS, Tubal Blockage
10
10
How was your experience with Keri Greenseid at Valley Hospital Fertility Center?
While our cycle was not successful, and there have been MANY setbacks over the past year delaying a second cycle, I have always felt confident in and comfortable with Dr. Greenseid. When our first cycle failed - and each time a setback occurred - Dr. Greenseid communicated directly and personally with us. She has always shown care and compassion, and seems truly invested in our success. She answers questions thoroughly, and we never feel rushed. She seems humble and honest, which are extremely important characteristics in a physician, in my opinion. When she had a question regarding a diagnostic procedure, she suggested a colleague re-perform the examination to ensure that her findings were 100% accurate; it is not my experience that many people would admit that a colleague may be better able to diagnose or assess her/his patient. We hope to begin a second cycle shortly, and haven't even briefly considered another physician.
What's one piece of advice would you give a prospective patient of Keri Greenseid at Valley Hospital Fertility Center?
Ask questions. She will answer (honestly) any and all.
During treatment, were you treated like a number or a human with Keri Greenseid at Valley Hospital Fertility Center?
Dr Greenseid is very personable and compassionate. She calls directly (not nurses or receptionists) and discusses plans openly. She truly seems to care and be invested in our success.
Describe the protocols Keri Greenseid used in your cycles at Valley Hospital Fertility Center and their degree of success.
We underwent a reciprocal ivf procedure. My wife and I began with birth control pills to synchronize our cycles. I believe my wife was on the antagonist protocol due to age (under 35). I received Lupron, extrace, and progesterone in oil to prepare my uterus for the transfer. 13 eggs were retrieved from my wife and fertilized with donor sperm, and two were transferred to me on day 5. Unfortunately the cycle was not successful and there were no embryos to freeze.
Describe your experience with the nursing staff.
Every nurse we encountered was friendly and helpful. All phone calls were returned in a timely fashion.
Describe your experience with Valley Hospital Fertility Center.
Very accessible Friendly and knowledgeable physicians and nurses Short wait times for monitoring Clear instructions for medications/treatment plans
Describe the costs associated with your care under Keri Greenseid at Valley Hospital Fertility Center.
Approximately $18000 (insurance did not cover)
Describe Keri Greenseid's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Valley Hospital Fertility Center.
Dr Greenseid planned for a single embryo transfer (due to age, as I understand). However, the two embryos left on day 5 were not of good quality, so both were transferred.
10
Doctor
Keri Greenseid
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Valley Hospital Fertility Center
Ridgewood
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Keri Greenseid at Valley Hospital Fertility Center.

10
10
Age
30 - 32
Treated
2014 - 2016
Success with this Doc
?
Treatment
3 IVF
Diagnosis
Recurrent Pregnancy Loss, Unexplained
10
10
There is never any false hope. We've been through so much with Dr. Greenseid, more bad than good. But she has never once given up hope, which is part of what's kept us going back for more. Using Dr. Greenseid was one of the best decisions we've ever made. I think after all of our heartbreak along this journey, knowing that we're in such great hands, has kept us moving forward.
All of the nurses [at Valley Hospital] are fabulous. They treat everyone with kindness and know exactly what to say and how to say it. It takes a special kind of person to do this job (especially so early in the morning, every morning). The nurses at Valley always take the time to answer my questions. They call back quickly. They are all so extremely helpful. Dr. Greenseid ALWAYS takes the time to explain everything to us. She always makes time to talk to us when we are feeling nervous or overwhelmed with the process.
Age
30 - 32
Treated
2014 - 2016
Success with this Doc
?
Race
Ashkenazi Jewish
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IVF
Diagnosis
Recurrent Pregnancy Loss, Unexplained
10
10
How was your experience with Keri Greenseid at Valley Hospital Fertility Center?
Dr. Greenseid is extremely knowledgeable and always willing to share everything she knows. She explains things clearly and throughly. Dr. Greenseid will not sugar coat anything for you. She wants you to know exactly what you are in for, good or bad, which is so amazing. There is never any false hope. We've been through so much with Dr. Greenseid, more bad than good. But she has never once given up hope, which is part of what's kept us going back for more. Using Dr. Greenseid was one of the best decisions we've ever made. I think after all of our heartbreak along this journey, knowing that we're in such great hands, has kept us moving forward.
What's one piece of advice would you give a prospective patient of Keri Greenseid at Valley Hospital Fertility Center?
You will not find another doctor like her! If you want a smart, caring, kind doctor who will be your biggest cheerleader, then this is who you want to see.
During treatment, were you treated like a number or a human with Keri Greenseid at Valley Hospital Fertility Center?
Dr. Greenseid ALWAYS takes the time to explain everything to us. She always makes time to talk to us when we are feeling nervous or overwhelmed with the process.
Describe the protocols Keri Greenseid used in your cycles at Valley Hospital Fertility Center and their degree of success.
We did 3 retrievals using different protocols. We sent our embryos for PGS testing before doing a frozen transfer.
Describe your experience with the nursing staff.
All of the nurses are fabulous. They treat everyone with kindness and know exactly what to say and how to say it. It takes a special kind of person to do this job (especially so early in the morning, every morning). The nurses at Valley always take the time to answer my questions. They call back quickly. They are all so extremely helpful.
Describe your experience with your monitoring appointments at Valley Hospital Fertility Center.
Depending on the day/week/month, it could be very busy or very empty. If you get there early, the wait wasn't that bad. Monitoring hours are run very efficiently.
Describe the costs associated with your care under Keri Greenseid at Valley Hospital Fertility Center.
Our insurance covered most of it! We paid the biopsy fees, the PGD fees, embryo storage fees, and a few other small things.
10
Doctor
Keri Greenseid
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Valley Hospital Fertility Center
Ridgewood
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
30 - 32
Treated
2013 - 2015
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
Endometriosis, Unexplained
10
10
Keri was very sensitive to my needs and requests. I felt very comfortable in her care (and the other doctors there, too). That comfort was something I didn't have at other fertility centers. She was encouraging, realistic, and enthusiastic. She cried when she told me that I was pregnant. She is devoted to this job...I had had enough of the shots and medicines and asked for a "natural" cycle. Dr. Greenseid was willing to try (not normal procedure at their offices) and miraculously it worked. Prior to that, we had done HSG and a uterine wall test. They were done to ensure there were no obstructions or cysts and to be sure that my uterine wall was thick enough etc.
The hours and location [at Valley Hospital Fertility Center] were very convenient. They were efficient and organized. Wait time in the mornings was generally quick. One doctor seemed to move a bit slower than the other two. Not many weaknesses as a clinic...Most of the staff were compassionate and gentle. One nurse always had what seemed to be a bad attitude in the exam rooms, but overall I was very happy with the staff.
Age
30 - 32
Treated
2013 - 2015
Success with this Doc
Yes
Race
European, Ashkenazi Jewish
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
Endometriosis, Unexplained
10
10
How was your experience with Keri Greenseid at Valley Hospital Fertility Center?
Keri was very sensitive to my needs and requests. I felt very comfortable in her care (and the other doctors there, too). That comfort was something I didn't have at other fertility centers. She was encouraging, realistic, and enthusiastic. She cried when she told me that I was pregnant. She is devoted to this job.
What's one piece of advice would you give a prospective patient of Keri Greenseid at Valley Hospital Fertility Center?
Be aware that you won't always see her - but she does try to schedule transfers for a day she's working.
During treatment, were you treated like a number or a human with Keri Greenseid at Valley Hospital Fertility Center?
Keri was incredibly sensitive and empathetic. She called me personally with results good and bad. She cried on the phone when she told me I was pregnant.
Describe the protocols Keri Greenseid used in your cycles at Valley Hospital Fertility Center and their degree of success.
We did a standard IVF cycle with a high yield of eggs. We froze the resulting embryos. Best embryos were transferred first. All fairly standard procedure. By the time we were down to our last frozen embryos I had had enough of the shots and medicines and asked for a "natural" cycle. Dr. Greenseid was willing to try (not normal procedure at their offices) and miraculously it worked. Prior to that, we had done HSG and a uterine wall test. They were done to ensure there were no obstructions or cysts and to be sure that my uterine wall was thick enough etc.
Describe your experience with the nursing staff.
Most of the staff were compassionate and gentle. One nurse always had what seemed to be a bad attitude in the exam rooms, but overall I was very happy with the staff.
Describe your experience with Valley Hospital Fertility Center.
The hours and location were very convenient. They were efficient and organized. Wait time in the mornings was generally quick. One doctor seemed to move a bit slower than the other two. Not many weaknesses as a clinic.
Describe your experience with your monitoring appointments at Valley Hospital Fertility Center.
Typically the wait was quick. The phlebotomists were very gentle. One doctor seemed to move the line a bit more slowly (or he was late - not sure) so those days were a little bit frustrating. But the staff moved things along efficiently and quickly
Describe the costs associated with your care under Keri Greenseid at Valley Hospital Fertility Center.
About $25,000 for the IVF cycle and multiple FET
What specific things went wrong at Valley Hospital Fertility Center?
  • Failed to call in prescriptions to pharmacy
10
Doctor
Keri Greenseid
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Valley Hospital Fertility Center
Ridgewood
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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7
9
Age
40
Treated
2016
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Poor Egg Quality, Unexplained
7
9
He [Dr. Nasseri] was very straightforward with what my options were and the likelihood of success...If you need someone who is extremely compassionate and heartwarming, I would not recommend Nasseri. He is in NO WAY cold, but he does tell you it straight...All of the nurses knew me by name, they knew about my history and treatment as did Dr. Nassiri - he didn't spend time looking at my chart during our consultations (he had already read it as he was educated on my chart)...
The nursing staff [at Valley Hospital Fertility Center - Ridgewood] was top notch, they were always compassionate, warm and invited any and all questions I had during my cycle...I was doing FET and there was barely any communication from egg retrieval day to the day they called me to advise how many were frozen and sent for PGS. Whether that is a product of the lab or the doctor but there was a significant drop off from what was collected to what was frozen and I wish I would have had a call to prepare me for this outcome. 12 were collected and only two made it to be frozen/tested...
Age
40
Treated
2016
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Poor Egg Quality, Unexplained
7
9
How was your experience with Ali Nasseri at Valley Hospital Fertility Center?
He was very straightforward with what my options were and the likelihood of success.
What's one piece of advice would you give a prospective patient of Ali Nasseri at Valley Hospital Fertility Center?
If you need someone who is extremely compassionate and heartwarming, I would not recommend Nasseri. He is in NO WAY cold, but he does tell you it straight
During treatment, were you treated like a number or a human with Ali Nasseri at Valley Hospital Fertility Center?
All of the nurses knew me by name, they knew about my history and treatment as did Dr. Nassiri - he didn't spend time looking at my chart during our consultations (he had already read it as he was educated on my chart).
Describe the protocols Ali Nasseri used in your cycles at Valley Hospital Fertility Center and their degree of success.
I am approaching 40 years old and we had 10 days of stims which had us start at 150 menapur and 150 Follistum and after 3 days, we increased to 300 units of menapur and 150 follistum.
Describe your experience with the nursing staff.
The nursing staff was top notch, they were always compassionate, warm and invited any and all questions I had during my cycle.
Describe your experience with Valley Hospital Fertility Center.
I was doing FET and there was barely any communication from egg retrieval day to the day they called me to advise how many were frozen and sent for PGS. Whether that is a product of the lab or the doctor but there was a significant drop off from what was collected to what was frozen and I wish I would have had a call to prepare me for this outcome. 12 were collected and only two made it to be frozen/tested.
Describe your experience with your monitoring appointments at Valley Hospital Fertility Center.
The monitoring appointments were fantastic whether during the work week or weekends. I never had to wait more than five minutes to be seen and everyone was super efficient and kind.
Describe the costs associated with your care under Ali Nasseri at Valley Hospital Fertility Center.
Our IVF was covered but our second round of IVF was around $11,000 (excluding medicine)
7
Doctor
Ali Nasseri
Communication
Trustworthiness
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Valley Hospital Fertility Center
Ridgewood
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Ali Nasseri at Valley Hospital Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
39 - 40
Treated
2013 - 2014
Success with this Doc
No
Treatment
3 IVF, 2 Egg Freezing, 2 Embryo Freezing
Diagnosis
Male Factor, Unexplained
10
10
Dr. Nasseri was always very thorough and I felt he explained every detail of my treatment. His bedside manner is warm and comforting and I felt he really did care about his patients...I used hormone injections for 3 egg retrievals and transfers. Two fresh and one frozen.
Overall - the entire staff [at Valley Hospital Fertility Center] is wonderful. They saw us through a very difficult time with patience, care and individual attention. We always received a call back quickly and never were confused about the next steps...Dr. Nasseri was always very thorough and I felt he explained every detail of my treatment. His bedside manner is warm and comforting and I felt he really did care about his patients...I used hormone injections for 3 egg retrievals and transfers. Two fresh and one frozen.
Age
39 - 40
Treated
2013 - 2014
Success with this Doc
No
Race
Ashkenazi Jewish
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1st of 3 Docs
Treatment
3 IVF, 2 Egg Freezing, 2 Embryo Freezing
Diagnosis
Male Factor, Unexplained
10
10
How was your experience with Ali Nasseri at Valley Hospital Fertility Center?
Dr, Nasseri was always very thorough and I felt he explained every detail of my treatment. His bedside manner is warm and comforting and I felt he really did care about his patients.
What's one piece of advice would you give a prospective patient of Ali Nasseri at Valley Hospital Fertility Center?
Have all your questions ready when you see him for an initial consult. he wil answer all questions and assuage all of your anxiety.
During treatment, were you treated like a number or a human with Ali Nasseri at Valley Hospital Fertility Center?
Dr. Nasseri and his staff were warm and caring and always made me feel very comfortable.
Describe the protocols Ali Nasseri used in your cycles at Valley Hospital Fertility Center and their degree of success.
I used hormone injections for 3 egg retrievals and transfers. Two fresh and one frozen.
Describe your experience with your nurse at Valley Hospital Fertility Center. (Assigned nurse: Margaret and Carol)
The nursing staff made me feel so comfortable. This process was not easy and I had a lot of worries and questions/concerns. The nurses always calmed me down, held my hand, watched me cry and saw me through the worst parts of the process. The nurses at the Valley fertility Center are all amazing.
Describe your experience with Valley Hospital Fertility Center.
Overall - the entire staff is wonderful. They saw us through a very difficult time with patience, care and individual attention. We always received a call back quickly and never were confused about the next steps.
Describe the costs associated with your care under Ali Nasseri at Valley Hospital Fertility Center.
Thankfully, our insurance covered most of the costs.
10
Doctor
Ali Nasseri
Communication
Trustworthiness
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Valley Hospital Fertility Center
Ridgewood
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Ask a Question

Ask this reviewer a question about their experience with Ali Nasseri at Valley Hospital Fertility Center.

10
9
Age
33 - 34
Treated
2013 - 2014
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF, 1 Egg Freezing, Donor Sperm
Diagnosis
Male Factor
10
9
Dr Chen was caring, friendly, and compassionate. He wanted us to be successful and help with everything he could to help us get pregnant...The team [at Valley Hospital] was so friendly and kind even when the news was upsetting.
[Monitoring at Valley Hospital] was a well oiled machine but if you needed to be some where by a certain time it was important to get there early before the clinic opened to wait in line. Depending on the time of year it wasn't busy at all! [Nurse} Kathy was amazing and friendly. Adrianne and Pat were wonderful too!
Age
33 - 34
Treated
2013 - 2014
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, 1 IVF, 1 Egg Freezing, Donor Sperm
Diagnosis
Male Factor
10
9
How was your experience with Dehan Chen at Valley Hospital Fertility Center?
Dr Chen was caring, friendly, and compassionate. He wanted us to be successful and help with everything he could to help us get pregnant.
What's one piece of advice would you give a prospective patient of Dehan Chen at Valley Hospital Fertility Center?
Ask lots of questions and be proactive about your care.
During treatment, were you treated like a number or a human with Dehan Chen at Valley Hospital Fertility Center?
The Valley team was so caring and concerned for my welfare and well-being. The team was so friendly and kind even when the news was upsetting
Describe your experience with the nursing staff.
Kathy was amazing and friendly. Adrianne and Pat were wonderful too! All the nurses were great and always greeted you with a smile and friendly greeting.
Describe your experience with your monitoring appointments at Valley Hospital Fertility Center.
It was a well oiled machine but if you needed to be some where by a certain time it was important to get there early before the clinic opened to wait in line. Depending on the time of year it wasn't busy at all!
10
Doctor
Dehan Chen
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Valley Hospital Fertility Center
Ridgewood
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
10
Age
29 - 30
Treated
2010 - 2011
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Tubal Blockage, Other
10
10
Dr Chen is incredible. He was always very honest with my odds of having a child and helped my husband and I navigate the process to a successful outcome.
The entire team at Valley seemed as though they knew me personally. The took the time to answer each and every question I had until I was satisfied with the answer. The nurses were also amazing. On a number of occasions, I had emergencies and they were always helpful and compassionate.
Age
29 - 30
Treated
2010 - 2011
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Tubal Blockage, Other
10
10
How was your experience with Dehan Chen at Valley Hospital Fertility Center?
Dr Chen is incredible. He was always very honest with my odds of having a child and helped my husband and I navigate the process to a successful outcome.
What's one piece of advice would you give a prospective patient of Dehan Chen at Valley Hospital Fertility Center?
Expect a Harvard level graduate who will be honest with you even if it is not what you want to hear.
During treatment, were you treated like a number or a human with Dehan Chen at Valley Hospital Fertility Center?
The entire team at Valley seemed as though they knew me personally. The took the time to answer each and every question I had until I was satisfied with the answer.
Describe your experience with your nurse at Valley Hospital Fertility Center. (Assigned nurse: Margrate)
The nurses we also amazing. On a number of occasions, I had emergencies and they were always helpful and compassionate.
Describe your experience with your monitoring appointments at Valley Hospital Fertility Center.
There were almost always 20 or more patients. The office was efficient and the wait was as short as possible with that number of patients.
10
Doctor
Dehan Chen
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Valley Hospital Fertility Center
Ridgewood
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
31
Treated
2012
Success with this Doc
Yes
Treatment
4 IUI, 1 IVF, Donor Sperm
Diagnosis
Male Factor
10
10
Dr. Chen has a very sweet disposition....When I had to be seen by Dr. Nasseri, he was much more matter of fact. Not as "friendly" per se, but I was always confident in his ability. The office staff were sweethearts.
Dr. Chen [of Valley Hospital Fertility Center] has a very sweet disposition....When I had to be seen by Dr. Nasseri, he was much more matter of fact. Not as "friendly" per se, but I was always confident in his ability. The office staff were sweethearts.
Age
31
Treated
2012
Success with this Doc
Yes
Race
Other
Income
$200K - $499K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, 1 IVF, Donor Sperm
Diagnosis
Male Factor
10
10
How was your experience with Dehan Chen at Valley Hospital Fertility Center?
I know that Dr. Chen was very warm, calm and reassuring. But, I was always anxious/nervous that I wouldn't know what to do and when as far as administering shots and meds. I was always having to call the nurse.
What's one piece of advice would you give a prospective patient of Dehan Chen at Valley Hospital Fertility Center?
Use Valley Fertility!
During treatment, were you treated like a number or a human with Dehan Chen at Valley Hospital Fertility Center?
Everyone knew and called me by first name. Dr. Chen has a very sweet disposition.
Describe your experience with Valley Hospital Fertility Center.
When I had to be seen by Dr. Nasseri, he was much more matter of fact. Not as "friendly" per se, but I was always confident in his ability. The office staff were sweethearts.
10
Doctor
Dehan Chen
Communication
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Valley Hospital Fertility Center
Ridgewood
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
+ Read more- Read less
10
10
Age
37
Treated
2017
Success with this Doc
Yes
Treatment
2 IUI
Diagnosis
Endometriosis
10
10
[Dr. Dehan Chen] has a down to earth approach and was positive yet realistic about our chances. He spent the time to patiently answer all of our questions, even after our consultation via email... was a trust-worthy and realistic doctor. He had a a lovely, caring attitude that is comforting in what can be a stressful situation...Getting pregnant is an emotional as well as medical process and Dr Chen was a trust-worthy and realistic doctor.
The IVF clinic [Valley Hospital Fertility Center] and Dr Chen are welcoming and professional. My husband and I are very happy with our result and the process of getting pregnant was smoother than we had experienced at different clinic...The Valley nursing staff are professional, organized and pleasant...[Dr. Dehan Chen] has a down to earth approach and was positive yet realistic about our chances. He spent the time to patiently answer all of our questions, even after our consultation via email... was a trust-worthy and realistic doctor. He had a a lovely, caring attitude that is comforting in what can be a stressful situation...Getting pregnant is an emotional as well as medical process and Dr Chen was a trust-worthy and realistic doctor.
Age
37
Treated
2017
Success with this Doc
Yes
Race
East Asian
Income
$200K - $499K
Occupation
Business Executive
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IUI
Diagnosis
Endometriosis
10
10
How was your experience with Dehan Chen at Valley Hospital Fertility Center?
Getting pregnant is an emotional as well as medical process and Dr Chen was a trust-worthy and realistic doctor. He had a a lovely, caring attitude that is comforting in what can be a stressful situation.
What's one piece of advice would you give a prospective patient of Dehan Chen at Valley Hospital Fertility Center?
No question is too silly to ask when you are trying to get pregnant and you don't need to feel embarassed to ask anything.
During treatment, were you treated like a number or a human with Dehan Chen at Valley Hospital Fertility Center?
Dr Chen has a down to earth approach and was positive yet realistic about our chances. He spent the time to patiently answer all of our questions, even after our consultation via email.
Describe your experience with the nursing staff.
The Valley nursing staff are professional, organized and pleasant.
Describe your experience with Valley Hospital Fertility Center.
The IVF clinic and Dr Chen are welcoming and professional. My husband and I are very happy with our result and the process of getting pregnant was smoother than we had experienced at different clinic.
10
Doctor
Dehan Chen
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Valley Hospital Fertility Center
Ridgewood
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Verified

This patient has provided documentation of treatment at this clinic.