Amy Dhesi

Kaiser Permanente SoCal

Available Lines of Communication

Doctor, Nurse available by email
Doctor email
Nurse email
Doctor, Nurse available by direct line
Direct line to doctor
Direct line to nurse
Not available by cell phone
Not available by personal cell phone
Medical SchoolUCSF
ResidencyUCLA
FellowshipUMDNJ
Los Angeles- Sunset
4867 W Sunset Blvd
Los Angeles, CA 90027
323-783-4011
Los Angeles
1127 Wilshire Boulevard
Los Angeles, CA 90017
213.975.9990
On a scale from 0-10, how likely are you to recommend Amy Dhesi to a friend?
Strongly recommend: 77%Neutral: 21%Don't recommend: 1%9.3
6 assessments
  • 77% Strongly recommend (9-10)
  • 21% Neutral (7-8)
  • 1% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
Poor communication
Excellent communication
9.5
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
Rarely saw at appts.
Always saw at appts.
7.3
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
Poor response time
Excellent response time
Poor
Responsiveness

Scale is "poor, ok, good, excellent," and measures how responsive a care team was when patients needed to see or speak to them.

On a scale from 0-10, how likely are you to recommend Kaiser Permanente SoCal to a friend?
Strongly recommend: 41%Neutral: 34%Don't recommend: 25%7.5
62 assessments
  • 41% Strongly recommend (9-10)
  • 34% Neutral (7-8)
  • 25% Don't recommend (0-6)
6 assessments
9
7
Age
24
Treated
2019
Success with this Doc
?
Treatment
Diagnosis
Anovulation, Male Factor, PCOS
9
7
Dr. Dhesi is very thorough and patient. While explaining my first medicated cycle with provera and femara, she explained all of the risks and processes involved. I was scheduled for a 30 minute appointment and she spent over an hour with me. That being said, getting in to see Dr. Dhesi can be difficult. Be sure to call well in advance to set up appointments, and have a game plan going in as far as what you want to cover...
I feel it is just an issue of high patient load and understaffing [at Kaiser Permanente SoCal]...I feel that the staff is just stretched too thin with regard to workload. The scheduling coordinator always seemed rushed and very brief, and the nurses were often juggling multiple patients at once...Fertility billing with Kaiser is a HUGE HEADACHE. It is my #1 complaint with this clinic. With our coverage plan, we are responsible for 50% of cost of services. Sounds easy enough, right? Well, it seems that the fertility/reproductive medicine branch and its separate billing format from the rest of Kaiser is hugely confusing to everyone in billing.
Age
24
Treated
2019
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
Diagnosis
Anovulation, Male Factor, PCOS
9
7
How was your experience with Amy Dhesi at Kaiser Permanente SoCal?
Dr. Dhesi is very thorough and patient. While explaining my first medicated cycle with provera and femara, she explained all of the risks and processes involved. I was scheduled for a 30 minute appointment and she spent over an hour with me. That being said, getting in to see Dr. Dhesi can be difficult. Be sure to call well in advance to set up appointments, and have a game plan going in as far as what you want to cover.
What's one piece of advice would you give a prospective patient of Amy Dhesi at Kaiser Permanente SoCal?
Be your own advocate! Dhesi is very thorough and explains treatment very well, but knowing options, treatment routes, and having a list of questions ready will make each appointment so much more productive, which is key when every appointment is quite pricey. Make the most of your time with her!
During treatment, were you treated like a number or a human with Amy Dhesi at Kaiser Permanente SoCal?
Dr. Amy Dhesi is always very thorough, patient, and while factual never brief. Getting in to see her is rather difficult due to her time being split between Woodland Hills and Kaiser Sunset, but I understand that this is not up to her. Besides scheduling, all of my encounters with Dr. Dhesi have been warm and encouraging. She is very fast to respond to emails as well, and even called me herself while she was off to explain a procedure.
Describe the protocols Amy Dhesi used in your cycles at Kaiser Permanente SoCal and their degree of success.
My husband and I unfortunately suffer from dual infertility. He suffered from a varicocele and I have PCOS and do not ovulate on my own. Dr. Dhesi referred us to Dr. Craig Abber (a reproductive urologist) to help address my husband's varicocele, while Dr. Dhesi worked with me on my PCOS and anovulation. My husband had a varicocelectomy via an inguinal approach on June 20, 2019. We had to wait three months to see if this would help (he had an extremely low total motile sperm count (1 million)). Luckily, when we had a semen analysis done in September, his count had improved to 69 million! Yay! I myself worked with Dr. Dhesi during this time to try and regulate my cycle. I took Provera (10mg) 1x daily for 10 days. I did this three consecutive cycles in a row to try and get my cycle regulated, but unfortunately it did not work. This cycle Dr. Dhesi has once again asked that I take 10mg of Provera 1x daily for 10 days and then we hope to follow this with Femara (2.5 mg cycle days 3-7) followed by a trigger shot to force me to ovulate. Dr. Dhesi noted that we can do an IUI if we wish in conjunction with these strategies but is in no way pushing any treatment on us. We chose Femara over Clomid, as Dr. Dhesi noted that this seems to be more successful for patients with PCOS.
Describe your experience with the nursing staff.
The nursing staff at Kaiser Woodland Hills Center for Reproductive Medicine is very helpful and I feel does their best to give each patient a good experience. The nurses were efficient, helpful, and listened to my concerns and questions. With this said, I feel that the staff is just stretched too thin with regard to workload. The scheduling coordinator always seemed rushed and very brief, and the nurses were often juggling multiple patients at once. I don't fault them for this, as I feel it is just an issue of high patient load and understaffing.
Describe your experience with Kaiser Permanente SoCal.
This clinic is very clean, organized, and efficient. The receptionist is always very helpful and respectful of your privacy. The nurses are polite although at times brief, and the doctors seem to do their best to hear your concerns and work with you on the most effective treatment plan for you as an individual. With this said, making an appointment can be difficult, as the doctors split their time between this location and the one on Sunset, making their availability difficult to work around. Appointments can be delayed over a month because of this/the high number of patients seen at this location. You really just have to be proactive and your own advocate to ensure you are getting the treatment you need in the timeline you want.
Describe the costs associated with your care under Amy Dhesi at Kaiser Permanente SoCal.
Fertility billing with Kaiser is a HUGE HEADACHE. It is my #1 complaint with this clinic. With our coverage plan, we are responsible for 50% of cost of services. Sounds easy enough, right? Well, it seems that the fertility/reproductive medicine branch and its separate billing format from the rest of Kaiser is hugely confusing to everyone in billing. Getting a quote for my husband's surgery took HOURS of phone calls and explanations about my coverage to a number of Kaiser representatives and we still did not receive a final quote. Eventually, I decided to just pay for it all out of pocket ($$$$) and hope for a refund after surgery. The entire process was incredibly frustrating and not to mention emotionally and financially stressful! When procedures are done within the clinic, you pay the 50% directly following your appointment at the register, easy! But, if you need something done outside the clinic (still within Kaiser though) it's ridiculously difficult. Be prepared for lots of calls to Kaiser billing and 6 different quotes.
9
Doctor
Amy Dhesi
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Kaiser Permanente SoCal
Los Angeles- Sunset
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
32 - 35
Treated
2016 - 2019
Success with this Doc
No
Treatment
3 IUI
Diagnosis
Male Factor, PCOS
10
10
With every cycle and even leading up to the cycles, she [Dr. Dhesi] had a plan and a plan that she explained in depth to us so we knew just what to expect. With every unsuccessful cycle she adjusted the plan to see how we can get better results the next time. Her staff has always been accommodating and kind. ... She was thorough, knowledgeable and kind. We were so nervous and had no clue what to expect but she did her best to keep us at ease
Even though they [Kaiser Permanente SoCal] are busy, they still manage to make you feel like they care and not like a number on their list. Because they are busy, they tend to sometimes be crowded or have a longer wait time, this just means that you have to be a little more flexible, you have to just come when they have an availability (get in where you fit it) rather than them accommodating your schedule.
Age
32 - 35
Treated
2016 - 2019
Success with this Doc
No
Race
Latino
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Male Factor, PCOS
10
10
How was your experience with Amy Dhesi at Kaiser Permanente SoCal?
With every cycle and even leading up to the cycles, she had a plan and a plan that she explained in depth to us so we knew just what to expect. With every unsuccessful cycle she adjusted the plan to see how we can get better results the next time. Her staff has always been accommodating and kind. Kaiser covers 6 IUI's but she does not recommend that we do 6. We have done 3 thus far and will do 1 more soon, hoping it's finally "The One". I am happy to have come across DR. Dhesi, she has helped me understand fertility so well and I am grateful, even if we have not had a successful pregnancy YET, I am still glad. I did get pregnant last year but it was not through IUI or any fertility assistance. It was 1 month after our 3rd IUI but I miscarried at 8 weeks. It's been a rough recovery but we are ready to try again and I hope and pray that my body just recognizes what to do. I am definitely going to do my 4th & final IUI with Dr. Dhesi in the upcoming months.
What's one piece of advice would you give a prospective patient of Amy Dhesi at Kaiser Permanente SoCal?
DON'T wait!! We started seeing Dr. Dhesi for a consultation and testing in late 2015 then prolonged the"getting ready" for IUI (the procedures, medications, additional bloodwork, etc.) because we felt like we had time. We finally did our 1st IUI in Jan 2018 assuming it would just work but it didn't. Time goes by so quickly and you think you have time but you don't. The truth is, this is a hard process, it's an emotional roller coaster and many times you feel alone, broken and hopeless but you are not. Feel your feelings but don;t snooze for too long, like we have. Also, ask as many questions as you want and need to. I would write questions down and save them in my phone so that I could remember to ask the doctor.
During treatment, were you treated like a number or a human with Amy Dhesi at Kaiser Permanente SoCal?
From the very first consultation with her I knew she was a great doctor. She was thorough, knowledgeable and kind. We were so nervous and had no clue what to expect but she did her best to keep us at ease.
Describe the protocols Amy Dhesi used in your cycles at Kaiser Permanente SoCal and their degree of success.
Cycle 1: Low Clomid dosage, but quickly increased. I produced 1 egg that cycle. Cycle 2: Increased Clomid dosage and added Menopur injections. Also produced 1 egg that cycle. Cycle 3: Only used Menopur injections (no more Clomid) and also started taking progesterone suppositories. It looked like I may have 2-3 eggs but by the end of the cycle only 1 matured.
Describe your experience with the nursing staff.
This is a busy clinic, they have many patients but they are always kind and as accommodating as possible. They follow up when they say they will.
Describe your experience with Kaiser Permanente SoCal.
I live in the Antelope Valley and this is the closest Kaiser Fertility Clinic to me, they are busy, think of all they are covering. Even though they are busy, they still manage to make you feel like they care and not like a number on their list. Because they are busy, they tend to sometimes be crowded or have a longer wait time, this just means that you have to be a little more flexible, you have to just come when they have an availability (get in where you fit it) rather than them accommodating your schedule. It's not that they don't want to, the do accommodate you when possible.
Describe the costs associated with your care under Amy Dhesi at Kaiser Permanente SoCal.
I have been fortunate enough that our Kaiser Plan has covered the costs thus far. If we move on to IVF, we will need to be referred out of Kaiser and cover all the costs out of pocket.
10
Doctor
Amy Dhesi
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Kaiser Permanente SoCal
Los Angeles- Sunset
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

8
6
Age
44 - 46
Treated
2017 - 2019
Success with this Doc
?
Treatment
3 Embryo Freezing, IVF
Diagnosis
Diminished Ovarian Reserve, Uterine Fibroids
8
6
Dr. Dhesi will treat you like a full partner in the process. She's receptive if you do your own research, bring questions and engage in dialogue about options. If you're looking for someone to take control of your IVF journey and just ride along, you may not be happy with her. ... She focuses on evidence based treatment plans, gets input from others and shares the statistics with her patients so they can make an informed decision.
USC was busy. I always went in the early morning and tried to be first on the list so I could get out of there within a half hour, but if I was late it would drag on. Most of the staff was very nice, but they did not accommodate an acupuncturist for the transfer, which is the primary reason we are switching for the second transfer. ... I didn't have a good experience with the primary nurse. She gave me inaccurate information on multiple occasions and was a frustrating person to try to communicate with.
Age
44 - 46
Treated
2017 - 2019
Success with this Doc
?
Race
European
Income
$200K - $499K
Occupation
Business Executive
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 Embryo Freezing, IVF
Diagnosis
Diminished Ovarian Reserve, Uterine Fibroids
8
6
How was your experience with Amy Dhesi at USC?
I believe Dr. Dhesi is skilled and precise -- I trust her testing and procedures fully. She takes her time and is thorough. My ultrasounds, retrievals and transfer all went better than expected. She focuses on evidence based treatment plans, gets input from others and shares the statistics with her patients so they can make an informed decision. She doesn't take a forceful posture when discussing options -- she shares thoughts but lets us make the decisions. Sometimes my husband struggles with that and wants her to show more leadership in navigating the complexity. Also I don't always feel like she is tracking the various moving pieces with my treatment. Which is complicated and involves other doctors, but I would feel more confident if she seemed totally current on what I'm taking (especially if she prescribed it) when I'm done, etc. On a few occasions I saw doctors with significantly more years of experience and saw the value there. I'm a tricky case and might have benefitted from someone who had worked with a number of other patients in similar situations and had direct, rather than theoretical experience.
What's one piece of advice would you give a prospective patient of Amy Dhesi at USC?
Dr. Dhesi will treat you like a full partner in the process. She's receptive if you do your own research, bring questions and engage in dialogue about options. If you're looking for someone to take control of your IVF journey and just ride along, you may not be happy with her.
During treatment, were you treated like a number or a human with Amy Dhesi at USC?
Dr. Dhesi was the third RE we met with on our fertility journey, and also the youngest. My age was setting off alarm bells for everyone, but she was very candid with us about the factors, odds and our prospects. She put a plan together in partnership with us, shared her thinking and recommendations but took our input. She was sincere and authentic in our interactions, but not so intimate as to be off-putting (we met a few doctors like that and it's not a good fit for us. She's a professional and a partner in this process, but she's treating us like people not like objects she's performing work on.
Describe the protocols Amy Dhesi used in your cycles at USC and their degree of success.
It was a few years ago, I don't recall offhand.
Describe your experience with your nurse at USC. (Assigned nurse: Elena)
I didn't have a good experience with the primary nurse. She gave me inaccurate information on multiple occasions and was a frustrating person to try to communicate with. We actually switched clinics for the second transfer for multiple reasons, but one was to try to find a better nurse. The other nurses at my clinic were all wonderful, it was just my primary that I had trouble with.
Describe your experience with USC.
USC was busy. I always went in the early morning and tried to be first on the list so I could get out of there within a half hour, but if I was late it would drag on. Most of the staff was very nice, but they did not accommodate an acupuncturist for the transfer, which is the primary reason we are switching for the second transfer.
Describe the costs associated with your care under Amy Dhesi at USC.
USC Pricing: Retrieval -- IVF: Package: $11,902 + ICSI, AH, Cryopreservation, Meds FET -- $4004 + Meds
Describe Amy Dhesi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at USC.
My 16 embryos were retrieved when I was 44, and my doctor recommended transferring 5 at a time. We opted to do 4 to slightly reduce the chance of multiples and to give us a few more "at bats" in case there are issues with the uterus or transfer. She helped us evaluate the factors in this decision and accepted our result.
What specific things went wrong at USC?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
8
Doctor
Amy Dhesi
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
USC
Los Angeles
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

6
2
Age
37
Treated
2018
Success with this Doc
No
Treatment
3 IUI
Diagnosis
Diminished Ovarian Reserve, Unexplained
6
2
Dr. Dhesi treated me for our infertility issues since Jan 2018 - at first, I had a misdiagnosis of diminished ovarian reserve after a blood test showed low AMH levels. This left me absolutely devastated and it took Dr. Dhesi and Kaiser doctors 5 months to realize that my AFC didn't match my AMH, so they re-tested my AMH and it came back normal. ... Dr. Dhesi did say that she would definitely change the medication dosage so that I don't over-respond, however, I am not willing to go through another IUI cycle and we are moving on to IVF.
Kaiser Infertility clinic on Sunset has/had many structural shortcomings and oversights. I was almost unable to be seen for a 2nd IUI because they did not have enough staff to cover the baseline appointments. ... It does feel that you are just one of hundreds of patients, and it seems like this clinic needs way more resources and funding to help expand it and cater to the needs of their (many) patients. ...I loved Dr. Dhesi's staff and the NPs that worked at the clinic - it was obvious that they all cared for their patients and took the time to answer all my questions, my emails, and phone calls. ...
Age
37
Treated
2018
Success with this Doc
No
Race
Latino
Income
$50K - $99K
Occupation
Professor
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Diminished Ovarian Reserve, Unexplained
6
2
How was your experience with Amy Dhesi at Kaiser Permanente SoCal?
Dr. Dhesi treated me for our infertility issues since Jan 2018 - at first, I had a misdiagnosis of diminished ovarian reserve after a blood test showed low AMH levels. This left me absolutely devastated and it took Dr. Dhesi and Kaiser doctors 5 months to realize that my AFC didn't match my AMH, so they re-tested my AMH and it came back normal. My diagnosis was switched to unexplained infertility. I think Dr. Dhesi did her best to be attentive and personable with me, and I believe her treatment for the second IUI was the most personable and thorough - she followed through with all our appointments, and she even sent a kind note after the negative pregnancy test after the 2nd IUI didn't work. However, our first and third IUIs with her were a bit cold and distant, which I attribute to her being extremely overworked and overbooked, and she didn't see us for some of our appointments. She also didn't follow through after our 3rd IUI failed, and when she ordered more tests and bloodwork to determine what other issues might be going on (e.g. endometrial biopsy, sonohysterogram) - she wasn't very forthcoming with information - again, likely due to being stretched too thin and having too many patients and commitments. For example, in a follow up appointment after my failed 3rd IUI, Dr. Dhesi noticed that I had an AFC of 30+ follicles, and she was concerned I might have PCOS - she ordered blood tests and never followed up with me to let me know that I did *not* have PCOS after all. I had to ask her to interpret the lab results and what that meant. Again, I do really like Dr. Dhesi as a person and she is a very knowledgeable doctor and when she has the time, does give proper attention, information and answers all my questions. But because of the way Kaiser operates and is structured, close and personal care at their Infertility clinic is just not possible.
What's one piece of advice would you give a prospective patient of Amy Dhesi at Kaiser Permanente SoCal?
I would be ready to see multiple doctors during any treatment cycle if you have Kaiser - Dr. Dhesi herself is a wonderful and caring, competent doctor, however, it is unlikely that you will only be seeing her throughout your IUI cycles. I would prepare yourself for dealing with a very very busy and understaffed clinic, and very little one on one attention.
During treatment, were you treated like a number or a human with Amy Dhesi at Kaiser Permanente SoCal?
I believe Dr. Dhesi is a wonderful, attentive and competent doctor, however, the facility of Kaiser isn't conducive for one-on-one patient care. When dealing with infertility, it is hard to deal with a clinic that is overbooked, overwhelmed and understaffed, which is what happened during my care with Kaiser. Dr. Dhesi was as attentive as she could be with me given the circumstances, but in the end, I do not believe I got the best one-on-one care because she was so stretched thin at the Kaiser Sunset clinic and other Kaiser clinics in the city. I felt like a human when Dr. Dhesi saw me, but in general, Kaiser's Infertility clinic operates more like a corporate hospital churning patients in and out of clinics.
Describe the protocols Amy Dhesi used in your cycles at Kaiser Permanente SoCal and their degree of success.
I did 3 IUIs with Dr. Dhesi - my case was unique, as I started off with DOR and then ended with many follicles after my 3rd IUI. My first IUI I just did chlomid and insemination, which was terrible on my lining and gave my horrible side effects. I would stay away from chlomid especially if the patient is over 35 years old. The 2nd and 3rd IUIs were injectable medication cycles, and this was much better on my lining, however, I produced too many follicles and they weren't large enough for a successful insemination. For my situation personally, IVF is a better treatment plan than IUI as I tend to over-produce and over-respond to stimulating drugs. Dr. Dhesi did say that she would definitely change the medication dosage so that I don't over-respond, however, I am not willing to go through another IUI cycle and we are moving on to IVF.
Describe your experience with your nurse at Kaiser Permanente SoCal. (Assigned nurse: Rebecca Lopez)
I loved Dr. Dhesi's staff and the NPs that worked at the clinic - it was obvious that they all cared for their patients and took the time to answer all my questions, my emails, and phone calls. Similar to Dr. Dhesi, they were extremely overworked and understaffed so any of their shortcomings were due 100% to Kaiser's unwillingness to provide more staff at their Sunset location.
Describe your experience with Kaiser Permanente SoCal.
Kaiser Infertility clinic on Sunset has/had many structural shortcomings and oversights. I was almost unable to be seen for a 2nd IUI because they did not have enough staff to cover the baseline appointments. This caused a lot of emotional stress and strain, and I did actually file a grievance with Kaiser - the administration's decision to not provide more funding and hire more staff for the infertility clinic directly affected my ability to receive treatment, along with many other patients. I was eventually able to be seen for my 2nd IUI, but I could see how the infertility department was not given the funds or staffing resources necessary to have it operate at its full potential. The benefit, however, is that I did have all my IUI treatments and medications covered through my Kaiser insurance, which was a huge financial benefit for me and my husband. It does feel that you are just one of hundreds of patients, and it seems like this clinic needs way more resources and funding to help expand it and cater to the needs of their (many) patients.
Describe the costs associated with your care under Amy Dhesi at Kaiser Permanente SoCal.
My costs were covered through insurance - the only great thing about Kaiser!
Describe Amy Dhesi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kaiser Permanente SoCal.
N/A
What specific things went wrong at Kaiser Permanente SoCal?
  • Failed to call with results
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
6
Doctor
Amy Dhesi
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
2
Clinic
Kaiser Permanente SoCal
Los Angeles- Sunset
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
8
Age
34 - 35
Treated
2017 - 2018
Success with this Doc
No
Treatment
1 IUI
Diagnosis
Recurrent Pregnancy Loss, Uterine Fibroids, Unexplained
10
8
Dr. Dhesi has been an incredible doctor through this process. I always feel comfortable with her and she explains everything to me and my husband very clearly. She doesn't rush and will discusses pro and cons with each procedure...She laid out all of the options and recommended first steps based on our situation. We were able to follow her recommendation (clomid and IUI) and were pregnant the first cycle. Unfortunately that pregnancy ended in a MMC. Later we got pregnant on our own and were monitored very closely by Dr. Dhesi. I was diagnosed with a SCH and later had another MMC. She doesn't hesitate to check anything that may be a potential contributing factor and I appreciate that. During our last loss, she suggested next steps and I am comfortable following her recommendations.
[Kaiser Permanente is] Very efficient. Most of the time they run on time and are clear with the process of the appointment. I appreciate that I can email to contact the nurse and ask questions. Occasionally, it can be difficult to get through by phone to talk with the appropriate person...Most of the nurses have been awesome. There have been a couple of nurses who were inconsiderate during difficult appointments.
Age
34 - 35
Treated
2017 - 2018
Success with this Doc
No
Race
European, Black or African-American, Other
Income
$100K - $199K
Occupation
Professor
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Recurrent Pregnancy Loss, Uterine Fibroids, Unexplained
10
8
How was your experience with Amy Dhesi at Kaiser Permanente SoCal?
Dr. Dhesi has been an incredible doctor through this process. I always feel comfortable with her and she explains everything to me and my husband very clearly. She doesn't rush and will discusses pro and cons with each procedure.
What's one piece of advice would you give a prospective patient of Amy Dhesi at Kaiser Permanente SoCal?
Don't be afraid to ask questions.
During treatment, were you treated like a number or a human with Amy Dhesi at Kaiser Permanente SoCal?
Dr. Dhesi has been a great doctor from the beginning. She has answered EVERY question we have and does not rush through our appointments. She has been very clear with our treatment and I definitely feel as though she cares about me as her patient.
Describe the protocols Amy Dhesi used in your cycles at Kaiser Permanente SoCal and their degree of success.
I would say Dr. Dhesi has a very proactive strategy. She laid out all of the options and recommended first steps based on our situation. We were able to follow her recommendation (clomid and IUI) and were pregnant the first cycle. Unfortunately that pregnancy ended in a MMC. Later we got pregnant on our own and were monitored very closely by Dr. Dhesi. I was diagnosed with a SCH and later had another MMC. She doesn't hesitate to check anything that may be a potential contributing factor and I appreciate that. During our last loss, she suggested next steps and I am comfortable following her recommendations.
Describe your experience with the nursing staff.
Most of the nurses have been awesome. There have been a couple of nurses who were inconsiderate during difficult appointments.
Describe your experience with Kaiser Permanente SoCal.
Very efficient. Most of the time they run on time and are clear with the process of the appointment. I appreciate that I can email to contact the nurse and ask questions. Occasionally, it can be difficult to get through by phone to talk with the appropriate person.
Describe the costs associated with your care under Amy Dhesi at Kaiser Permanente SoCal.
Insurance covers 50% and we pay 50% coinsurance
10
Doctor
Amy Dhesi
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Kaiser Permanente SoCal
Los Angeles- Sunset
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Amy Dhesi at Kaiser Permanente SoCal.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
42 - 44
Treated
2015 - 2017
Success with this Doc
No
Treatment
5 IUI
Diagnosis
Diminished Ovarian Reserve
10
10
She [Dr. Amy Dhesi] was very caring and concerned with our situation. I turned 44 during treatment, at which time KP no longer does fertility treatments, and she did everything she could to try to get us to have a successful outcome in the short time we had.... She also recommended several options outside of KP for us to turn to after we were released from her program.... Don't be afraid to ask questions, she's very receptive to answering any concerns you have and open about the process and possible outcomes.
All of the nurses and staff were amazing [at Kaiser Permanente-- Los Angeles]. Very friendly and open and caring.... She was very caring and concerned with our situation. I turned 44 during treatment, at which time KP no longer does fertility treatments, and she did everything she could to try to get us to have a successful outcome in the short time we had....
Age
42 - 44
Treated
2015 - 2017
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
5 IUI
Diagnosis
Diminished Ovarian Reserve
10
10
How was your experience with Amy Dhesi at Kaiser Permanente SoCal?
She tried very hard to help us have a successful outcome, and had we not 'aged out' of Kaiser's program, I have every confidence that we would have succeeded. She also recommended several options outside of KP for us to turn to after we were released from her program.
What's one piece of advice would you give a prospective patient of Amy Dhesi at Kaiser Permanente SoCal?
Don't be afraid to ask questions, she's very receptive to answering any concerns you have and open about the process and possible outcomes.
During treatment, were you treated like a number or a human with Amy Dhesi at Kaiser Permanente SoCal?
She was very caring and concerned with our situation. I turned 44 during treatment, at which time KP no longer does fertility treatments, and she did everything she could to try to get us to have a successful outcome in the short time we had.
Describe your experience with your nurse at Kaiser Permanente SoCal. (Assigned nurse: Salpi)
All of the nurses and staff were amazing. Very friendly and open and caring.
Describe the costs associated with your care under Amy Dhesi at Kaiser Permanente SoCal.
I only had to pay for co-pays for office visits and prescriptions. Both were very reasonable rates.
10
Doctor
Amy Dhesi
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Kaiser Permanente SoCal
Los Angeles- Sunset
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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