James Chuong

Cooper Institute for Advanced Reproductive Medicine

Available Lines of Communication

Nurse available by email
Nurse email
Nurse available by direct line
Direct line to nurse
Not available by cell phone
Not available by personal cell phone
Medical SchoolNational Taiwan U.
ResidencyMayo Clinic
Houston
7500 Beechnut Street
Houston, TX 77074
(713)-771-9771
On a scale from 0-10, how likely are you to recommend James Chuong to a friend?
Strongly recommend: 97%Neutral: 3%9.9
3 assessments
  • 97% Strongly recommend (9-10)
  • 3% Neutral (7-8)
  • 0% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
Poor communication
Excellent communication
9.4
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
Rarely saw at appts.
Always saw at appts.
8.5
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
Poor response time
Excellent response time
OK
Responsiveness

Scale is "poor, ok, good, excellent," and measures how responsive a care team was when patients needed to see or speak to them.

On a scale from 0-10, how likely are you to recommend Cooper Institute for Advanced Reproductive Medicine to a friend?
Strongly recommend: 43%Neutral: 22%Don't recommend: 35%7
7 assessments
  • 43% Strongly recommend (9-10)
  • 22% Neutral (7-8)
  • 35% Don't recommend (0-6)
3 assessments
10
10
Age
32
Treated
2014
Success with this Doc
Yes
Treatment
1 IUI, 1 IVF
Diagnosis
Unexplained
10
10
Dr. Chuong & staff made me feel very comfortable in a not great situation. The worked with me and showed compassion and care. They gave there opinions but ultimately let my husband and I make the decisions...Dr. James Chuong is a great doctor and know what he is doing. He made me feel comfortable and well aware of the process and procedure he was doing. He doesn't beat around the bush and he takes his job very serious...Ask questions, he will answer any question you have. I asked him so many and he never had a problem with answering them.
[Cooper Institute for Adv Repr Med] Strengths - They know what they are doing, they are very compassionate, they answer all your questions and concerns, they are gentle and nice, the are understanding, amazing prices for services, they do every procedure in office in there lab Weaknesses - Sometimes a little slow on getting back to you...She [nurse] was amazing! She always kept in touch with, contacted me numerous times to check on me. Answered so many of my questions and concerns. If I was nervous, scared, emotional, upset she always had the right words to make me feel better. She really became a friend to us.
Age
32
Treated
2014
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IUI, 1 IVF
Diagnosis
Unexplained
10
10
How was your experience with James Chuong at Cooper Institute for Advanced Reproductive Medicine?
Dr. James Chuong is a great doctor and know what he is doing. He made me feel comfortable and well aware of the process and procedure he was doing. He doesn't beat around the bush and he takes his job very serious.
What's one piece of advice would you give a prospective patient of James Chuong at Cooper Institute for Advanced Reproductive Medicine?
Ask questions, he will answer any question you have. I asked him so many and he never had a problem with answering them.
During treatment, were you treated like a number or a human with James Chuong at Cooper Institute for Advanced Reproductive Medicine?
Dr. Chuong & staff made me feel very comfortable in a not great situation. The worked with me and showed compassion and care. They gave there opinions but ultimately let my husband and I make the decisions.
Describe the protocols James Chuong used in your cycles at Cooper Institute for Advanced Reproductive Medicine and their degree of success.
I took Birth control pills, then started Lupron injections. Went in for multiple ultrasounds and bloodwork. I then took Menopur & Bravelle as my stimulation drugs. I then had my trigger shot before my retrieval. After Transfer I took progesterone in oil & progesterone suppositories.
Describe your experience with your nurse at Cooper Institute for Advanced Reproductive Medicine. (Assigned nurse: Antionette C.)
She was amazing! She always kept in touch with, contacted me numerous times to check on me. Answered so many of my questions and concerns. If I was nervous, scared, emotional, upset she always had the right words to make me feel better. She really became a friend to us.
Describe your experience with Cooper Institute for Advanced Reproductive Medicine.
Strengths - They know what they are doing, they are very compassionate, they answer all your questions and concerns, they are gentle and nice, the are understanding, amazing prices for services, they do every procedure in office in there lab Weaknesses - Sometimes a little slow on getting back to you
Describe the costs associated with your care under James Chuong at Cooper Institute for Advanced Reproductive Medicine.
I would estimate around $13,000.00
10
Doctor
James Chuong
Communication
Trustworthiness
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Cooper Institute for Advanced Reproductive Medicine
Houston
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with James Chuong at Cooper Institute for Advanced Reproductive Medicine.

Verified

This patient has provided documentation of treatment at this clinic.

8
6
Age
38
Treated
2019
Success with this Doc
?
Treatment
Diagnosis
8
6
[Dr. James Chuong] is extremely personable and very detailed. He used pictures and made diagrams to explain everything very well. We felt quite comfortable discussing with him. He took time to answer all our questions and was not in any rush. I really liked his honest and in depth informative approach...In our case he recommended eSET...was very thorough and informative about the procedures and the treatment plans. He spend good amount of time explaining every step and really nice. However, the facility overall was not too charming or impressive. Lots of signs for no trespassing and seemed a little strange being in the waiting room. the staff and everyone was quite nice but still had a strange feeling about the place.
the facility [Cooper Institute for Advanced Reproductive Medicine] overall was not too charming or impressive. Lots of signs for no trespassing and seemed a little strange being in the waiting room. the staff and everyone was quite nice but still had a strange feeling about the place...$10900 for the IVF with PGS...Clinic was in a oldish building. Parking was paid but they validate. The waiting area was not impressive. It had a lot of signs for solicitors etc which were not very appealing. Seemed rather small and congested.
Age
38
Treated
2019
Success with this Doc
?
Race
South Asian
Income
$100K - $199K
Occupation
Marketer or PR
Order & Number of Docs Seen
1 Doc Seen
Treatment
Diagnosis
8
6
How was your experience with James Chuong at Cooper Institute for Advanced Reproductive Medicine?
Dr Chung is extremely personable and very detailed. He used pictures and made diagrams to explain everything very well. We felt quite comfortable discussing with him. He took time to answer all our questions and was not in any rush. I really liked his honest and in depth informative approach..
What's one piece of advice would you give a prospective patient of James Chuong at Cooper Institute for Advanced Reproductive Medicine?
Take as many questions as you can think of so he can cover everything with you.
During treatment, were you treated like a number or a human with James Chuong at Cooper Institute for Advanced Reproductive Medicine?
Dr Chung was very thorough and informative about the procedures and the treatment plans. He spend good amount of time explaining every step and really nice. However, the facility overall was not too charming or impressive. Lots of signs for no trespassing and seemed a little strange being in the waiting room. the staff and everyone was quite nice but still had a strange feeling about the place.
Describe your experience with Cooper Institute for Advanced Reproductive Medicine.
Clinic was in a oldish building. Parking was paid but they validate. The waiting area was not impressive. It had a lot of signs for solicitors etc which were not very appealing. Seemed rather small and congested.
Describe the costs associated with your care under James Chuong at Cooper Institute for Advanced Reproductive Medicine.
$10900 for the IVF with PGS.
Describe James Chuong's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Cooper Institute for Advanced Reproductive Medicine.
In our case he recommended eSET
8
Doctor
James Chuong
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Cooper Institute for Advanced Reproductive Medicine
Houston
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask a Question

Ask this reviewer a question about their experience with James Chuong at Cooper Institute for Advanced Reproductive Medicine.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
34 - 37
Treated
2016 - 2019
Success with this Doc
No
Treatment
4 IUI
Diagnosis
Endometriosis, PCOS
10
10
I like the way Dr. Chuong explains all the procedure, He also value my opinion and the research I do. He also pay attention of what I think about how my body responds to different treatments and medicines...We had try different medications and protocols but for know in my mind for the economy factor letrozole and clomid was the best. But I haven’t had the big positive pregnancy yet...always asking me about my family they remember the name of my relatives.
She [nurse at Cooper Institute for Reproductive Hormonal Disorders] is great. She always know how to explain any protocol. And also treat me like family. A big pro is she speaks Spanish...explain all the billing process on advanced so I don’t have any misunderstanding. They even text the day before with and explanation of the next day appointment...I like how they pay a lot of attention of the overall and not only the physical. I will recommend they improve the design of the office. I think they should had a better waiting area. It will be nice if they will follow up with you after ovulation. Just to give some comfort because those day of waiting what happened are very stressful.
Age
34 - 37
Treated
2016 - 2019
Success with this Doc
No
Race
Latino
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI
Diagnosis
Endometriosis, PCOS
10
10
How was your experience with James Chuong at Cooper Institute for Reproductive Hormonal Disorders?
I like the way Dr. Chuong explains all the procedure, He also value my opinion and the research I do. He also pay attention of what I think about how my body responds to different treatments and medicines.
What's one piece of advice would you give a prospective patient of James Chuong at Cooper Institute for Reproductive Hormonal Disorders?
He should talk louder because sometimes is hard to understand.
During treatment, were you treated like a number or a human with James Chuong at Cooper Institute for Reproductive Hormonal Disorders?
They call me by my name all the time. The nurse and even the doctor always asking me about my family they remember the name of my relatives.
Describe the protocols James Chuong used in your cycles at Cooper Institute for Reproductive Hormonal Disorders and their degree of success.
We had try different medications and protocols but for know in my mind for the economy factor letrozole and clomid was the best. But I haven’t had the big positive pregnancy yet.
Describe your experience with your nurse at Cooper Institute for Reproductive Hormonal Disorders. (Assigned nurse: Desire)
She is great. She always know how to explain any protocol. And also treat me like family. A big pro is she speaks Spanish.
Describe your experience with Cooper Institute for Reproductive Hormonal Disorders.
I like how they pay a lot of attention of the overall and not only the physical. I will recommend they improve the design of the office. I think they should had a better waiting area. It will be nice if they will follow up with you after ovulation. Just to give some comfort because those day of waiting what happened are very stressful.
Describe the costs associated with your care under James Chuong at Cooper Institute for Reproductive Hormonal Disorders.
It depends if the procedure and I haven’t done an IVF. But I like the explain all the billing process on advanced so I don’t have any misunderstanding. They even text the day before with and explanation of the next day appointment.
Describe James Chuong's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Cooper Institute for Reproductive Hormonal Disorders.
N/a
10
Doctor
James Chuong
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Cooper Institute for Reproductive Hormonal Disorders
Mt. Laurel
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Verified

This patient has provided documentation of treatment at this clinic.