Mary Stephenson

University of Illinois at Chicago

Available Lines of Communication

Icon emailNurse available by direct lineNot available by cell phone
Medical SchoolU. of British Columbia
ResidencyU. of British Columbia
FellowshipU. of British Columbia
Chicago
1740 West Taylor Street
Chicago, IL 60612
866.600.CARE
On a scale from 0-10, how likely are you to recommend Mary Stephenson to a friend?
Don't recommend: 13
1 assessment
  • 0% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 100% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
Communication
Poor communication
Excellent communication
Frequency Seen
Rarely saw at appts.
Always saw at appts.
Responsiveness
Poor response time
Excellent response time
On a scale from 0-10, how likely are you to recommend University of Illinois at Chicago to a friend?
Strongly recommend: 2Neutral: 3Don't recommend: 27.4
7 assessments
  • 29% Strongly recommend (9-10)
  • 43% Neutral (7-8)
  • 29% Don't recommend (0-6)
1 assessment
3
Age
38 - 39
Treated
2016 - 2017
Success with this Doc
No
Treatment
4 IUI, 5 IVF
Diagnosis
Recurrent Pregnancy Loss, Unexplained
3
Dr Stephenson is a brilliant scientist. However, if your issues do not lie squarely within her interest of study, she shrugs you off. She is uninterested in the work of other doctors and does not care to try methods common at other clinics. As a patient, I did not feel that she took a personal interest in our case. She is always rushed, often running off to a conference, and her post-procedure write-ups regularly included errors...I primarily saw Dr Stephenson for RPL management
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Age
38 - 39
Treated
2016 - 2017
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI, 5 IVF
Diagnosis
Recurrent Pregnancy Loss, Unexplained
3
How was your experience with Mary Stephenson at University of Illinois at Chicago?
Dr Stephenson is a brilliant scientist. However, if your issues do not lie squarely within her interest of study, she shrugs you off. She is uninterested in the work of other doctors and does not care to try methods common at other clinics. As a patient, I did not feel that she took a personal interest in our case. She is always rushed, often running off to a conference, and her post-procedure write-ups regularly included errors.
What's one piece of advice would you give a prospective patient of Mary Stephenson at University of Illinois at Chicago?
Do your research ahead of time. Have your questions ready and your history clearly written out. If you are interested in a specific treatment, bring supporting documents with you. Don't read into her tone; she talks to everyone that way.
During treatment, were you treated like a number or a human with Mary Stephenson at University of Illinois at Chicago?
The majority of our appointments were spend correcting information that was put into the system wrong. Even after two years of treatment, she still looked at me like I was a stranger every time she saw me.
Describe the protocols Mary Stephenson used in your cycles at University of Illinois at Chicago and their degree of success.
I primarily saw Dr Stephenson for RPL management. She is an advocate of TLC aka weekly first trimester ultrasounds. She also very carefully monitors TSH.
Describe your experience with your nurse at University of Illinois at Chicago. (Assigned nurse: Karen)
Nurses tend to return calls by close of business the following day. They are generally compassionate. Their attention during procedures is excellent. Unfortunately, it wasn't clear if they were actually passing on information (from calls) to the doctors. There were several occasions where I felt as if they were making decisions for the doctors.
Describe your experience with University of Illinois at Chicago.
The clinic shares a waiting room with MFMs and OBs. For doctor's appointments, it is common to wait with obviously pregnant women and children. Monitoring is done before this other section of the clinic is open. The clinic is part of a very large health system so you have the potential to benefit from many doctors, in many specialities.
Describe the costs associated with your care under Mary Stephenson at University of Illinois at Chicago.
Dr Stephenson's care was mostly covered under my insurance. The only exception was the EFT (Endometrium Function Test) which cost $600.
What specific things went wrong at University of Illinois at Chicago?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to order appropriate test
  • Provided conflicting information
  • Canceled a cycle due to clinic error
3
Doctor
Mary Stephenson
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
5
Clinic
University of Illinois at Chicago
Chicago
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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