Melissa Montes

Kofinas Fertility Group

Medical SchoolHoward U.
ResidencyCornell
Staten Island
4855 Hylan Blvd.
Staten Island, NY 10312
(718) 356-4000
Lower Manhattan
65 Broadway
New York, NY 10006
718.736.2218
On a scale from 0-10, how likely are you to recommend Melissa Montes to a friend?
Don't recommend: 100%3
1 assessment
  • 0% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 100% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
2
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
Poor communication
Excellent communication
6
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
Rarely saw at appts.
Always saw at appts.
6
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
Poor response time
Excellent response time
Poor
Responsiveness

Scale is "poor, ok, good, excellent," and measures how responsive a care team was when patients needed to see or speak to them.

On a scale from 0-10, how likely are you to recommend Kofinas Fertility Group to a friend?
Strongly recommend: 70%Neutral: 17%Don't recommend: 13%8.6
29 assessments
  • 70% Strongly recommend (9-10)
  • 17% Neutral (7-8)
  • 13% Don't recommend (0-6)
1 assessment
3
3
Age
42
Treated
2018
Success with this Doc
No
Treatment
5 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor, Poor Egg Quality, Tubal Blockage, Uterine Fibroids, Unexplained
3
3
We felt like she [Dr. Montes] only cared about certain people. Like there was no hope for us so she didn't invest in us. We only had the means for us to do one fresh cycle and one FET. She was pushing us to carry out PGS but we didn't have the money and at that point we felt like she stopped being interested....be more assertive as we let Dr Montes guide us and we should have made our own decisions....there were very high doses of clomid, menipur (6 vials a day), cetrotide as well. Then clexane, steroids, antibiotics. It was a lot.
I felt like Kofinas was all about numbers and making money and not about who we were. Like our dreams were being used....It is well located and in a relatively reputable hospital. They overdo the visits and blood tests and charge too much to the health insurance. this makes IVF sound expensive and make it inaccessible to the general population....It was all about waiting for hours. It took up so much time and they asked you to come in three times a week. It is very difficult to have a working life and add that to the schedule.
Age
42
Treated
2018
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
5 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor, Poor Egg Quality, Tubal Blockage, Uterine Fibroids, Unexplained
3
3
How was your experience with Melissa Montes at Kofinas Fertility Group?
We felt like she only cared about certain people. Like there was no hope for us so she didn't invest in us. We only had the means for us to do one fresh cycle and one FET. She was pushing us to carry out PGS but we didn't have the money and at that point we felt like she stopped being interested.
What's one piece of advice would you give a prospective patient of Melissa Montes at Kofinas Fertility Group?
You need to have a lot of time on your hands because you need to wait hours and go in to the hospital at least 3 times a week. Also, be more assertive as we let Dr Montes guide us and we should have made our own decisions.
During treatment, were you treated like a number or a human with Melissa Montes at Kofinas Fertility Group?
I felt like Kofinas was all about numbers and making money and not about who we were. Like our dreams were being used.
Describe the protocols Melissa Montes used in your cycles at Kofinas Fertility Group and their degree of success.
I don't remember much but there were very high doses of clomid, menipur (6 vials a day), cetrotide as well. Then clexane, steroids, antibiotics. It was a lot.
Describe your experience with the nursing staff.
They were different all the time. It was difficult to get them on the phone for results. We always felt like we were bothering them.
Describe your experience with Kofinas Fertility Group.
It is well located and in a relatively reputable hospital. They overdo the visits and blood tests and charge too much to the health insurance. this makes IVF sound expensive and make it inaccessible to the general population.
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
It was all about waiting for hours. It took up so much time and they asked you to come in three times a week. It is very difficult to have a working life and add that to the schedule.
Describe the costs associated with your care under Melissa Montes at Kofinas Fertility Group.
It was 20000 per ICSI cycle
Describe Melissa Montes's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
I agree with single embryo transfers as I understand the risks of multiple births.
What specific things went wrong at Kofinas Fertility Group?
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Provided conflicting information
  • Failed to convey critical information
3
Doctor
Melissa Montes
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
3
Clinic
Kofinas Fertility Group
Upper West Side
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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