Neil Chappell

FertilityAnswers

Available Lines of Communication

Doctor available by email
Doctor email
Nurse available by direct line
Direct line to nurse
Not available by cell phone
Not available by personal cell phone
Medical SchoolU of Texas
ResidencyU of Alabama
FellowshipBaylor
Baton Rouge
500 Rue de la Vie
Baton Rouge, LA 70817
(225) 467-2229
On a scale from 0-10, how likely are you to recommend Neil Chappell to a friend?
Strongly recommend: 100%10
5 assessments
  • 100% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 0% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
Poor communication
Excellent communication
10
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
Rarely saw at appts.
Always saw at appts.
9.4
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
Poor response time
Excellent response time
OK
Responsiveness

Scale is "poor, ok, good, excellent," and measures how responsive a care team was when patients needed to see or speak to them.

On a scale from 0-10, how likely are you to recommend FertilityAnswers to a friend?
Strongly recommend: 74%Neutral: 13%Don't recommend: 13%8.9
57 assessments
  • 74% Strongly recommend (9-10)
  • 13% Neutral (7-8)
  • 13% Don't recommend (0-6)
5 assessments
10
10
Age
24 - 25
Treated
2018 - 2019
Success with this Doc
?
Treatment
5 IUI
Diagnosis
Unexplained
10
10
He [Dr. Neil Chappell] wanted to do the cycle with just a little bit of medication to see how my body works before we did a full cycle of follistim. I appreciated he was trying to be cost efficient while still working to get me pregnant...saw me at every appointment and took time to explain what he wanted to see happen and what my body was actually doing... clearly cares about his patients. He was quick to take tension out of the room when he could tell I was nervous. He made a special appointment to meet with me right before the end of the year before our insurance started over. He was very willing to work with me and listen to suggestions about my course of care.
[The nurses at Fertility Answers] were okay. I had to ask questions to get an answer they weren’t informative without me asking a lot. They also don’t leave voicemails which is difficult when I miss a call from them and I don’t know what it’s reguarding. I work full time so answering the phone isn’t always easy...I LOVE how quickly all test results go into their patient portal. The portal is so helpful to look back at and help me to formulate additional questions for future appointments. I think the nurses over all could do better communicating with patients. I also think patients should double check insurance coverage first because they got ours wrong and I had to inform them we were covered.
Age
24 - 25
Treated
2018 - 2019
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
5 IUI
Diagnosis
Unexplained
10
10
How was your experience with Neil Chappell at FertilityAnswers?
Dr. Chappell clearly cares about his patients. He was quick to take tension out of the room when he could tell I was nervous. He made a special appointment to meet with me right before the end of the year before our insurance started over. He was very willing to work with me and listen to suggestions about my course of care.
What's one piece of advice would you give a prospective patient of Neil Chappell at FertilityAnswers?
he Is very young but knowledgeable
During treatment, were you treated like a number or a human with Neil Chappell at FertilityAnswers?
Dr. Neil saw me at every appointment and took time to explain what he wanted to see happen and what my body was actually doing.
Describe the protocols Neil Chappell used in your cycles at FertilityAnswers and their degree of success.
5 days of letrazole 2 times a day, 3 days of 50 follistim and then 5000 HCG trigger. He wanted to do the cycle with just a little bit of medication to see how my body works before we did a full cycle of follistim. I appreciated he was trying to be cost efficient while still working to get me pregnant.
Describe your experience with the nursing staff.
They were okay. I had to ask questions to get an answer they weren’t informative without me asking a lot. They also don’t leave voicemails which is difficult when I miss a call from them and I don’t know what it’s reguarding. I work full time so answering the phone isn’t always easy.
Describe your experience with FertilityAnswers.
I LOVE how quickly all test results go into their patient portal. The portal is so helpful to look back at and help me to formulate additional questions for future appointments. I think the nurses over all could do better communicating with patients. I also think patients should double check insurance coverage first because they got ours wrong and I had to inform them we were covered.
Describe the costs associated with your care under Neil Chappell at FertilityAnswers.
Iui is $1700 however I have insurance coverage for ultrasounds and blood work. I don’t know exact out of pocket I paid
10
Doctor
Neil Chappell
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
FertilityAnswers
Baton Rouge
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask a Question

Ask this reviewer a question about their experience with Neil Chappell at FertilityAnswers.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
28
Treated
2019
Success with this Doc
Yes
Treatment
IUI
Diagnosis
PCOS
10
10
I felt very comfortable and at ease as soon as Dr. Chappell began discussing my case. He is very intelligent and did a good job being honest about our chances to conceive with and without medical help. He did so in a way that was not hard but not sugar coating the truth.... Dr. Chappell was the first doctor who really took the time to explain what PCOS is, and how it can be treated. He also suggested glucose testing as most women with PCOS are insulin resistant. He then explained all the different options we can use to get pregnant and why or why not certain treatments would or would not work for us.
I think a strength of the clinic [FertilityAnswers] is they show how much they truly care. I felt very comfortable each time I visited the clinic. The nursing staff is very personable and the receptionist are so friendly. They make visiting the clinic stress free.... The nursing staff was extremely friendly and helpful with any and all questions I had. They took their time in answering all my questions and the made a big effort set up my appointments around my work schedule
Age
28
Treated
2019
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
IUI
Diagnosis
PCOS
10
10
How was your experience with Neil Chappell at FertilityAnswers?
I felt very comfortable and at ease as soon as Dr. Chappell began discussing my case. He is very intelligent and did a good job being honest about our chances to conceive with and without medical help. He did so in a way that was not hard but not sugar coating the truth.
What's one piece of advice would you give a prospective patient of Neil Chappell at FertilityAnswers?
Be confident in knowing Dr Chappell will take care you to the best of his ability.
During treatment, were you treated like a number or a human with Neil Chappell at FertilityAnswers?
Dr. Chappell took his time explaining his thoughts and answers. He looked at me and sincerely apologized for my loss when we discussed my miscarriage. It meant a lot that he showed concern and didn’t give the typical doctor response in saying my did what it was suppose to do.
Describe the protocols Neil Chappell used in your cycles at FertilityAnswers and their degree of success.
Dr. Chappell was the first doctor who really took the time to explain what PCOS is, and how it can be treated. He also suggested glucose testing as most women with PCOS are insulin resistant. He then explained all the different options we can use to get pregnant and why or why not certain treatments would or would not work for us. We have not begun treatment for IVF yet, because Dr. Chappell encouraged my husband and I to look at all our options and make a decision together. We’ve decided, our next appointment with Dr. Chappell will be about beginning the IVF process.
Describe your experience with the nursing staff.
The nursing staff was extremely friendly and helpful with any and all questions I had. They took their time in answering all my questions and the made a big effort set up my appointments around my work schedule as best as they could.
Describe your experience with FertilityAnswers.
I think a strength of the clinic is they show how much they truly care. I felt very comfortable each time I visited the clinic. The nursing staff is very personable and the receptionist are so friendly. They make visiting the clinic stress free. At this time, I do not know of any weaknesses.
Describe the costs associated with your care under Neil Chappell at FertilityAnswers.
Dr. Chappell suggested to my OBGYN that I see him for a FREE consultation. The receptionist answered all the questions I had for future visits and how payments work. They are very understanding and know how troublesome the expenses can be. They were reassuring and helped to inform me as best they could to help prepare for future costs.
Describe Neil Chappell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at FertilityAnswers.
I have not discussed with Dr. Chappell yet.
10
Doctor
Neil Chappell
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
FertilityAnswers
Baton Rouge
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Ask a Question

Ask this reviewer a question about their experience with Neil Chappell at FertilityAnswers.

10
10
Age
31
Treated
2018
Success with this Doc
?
Treatment
3 Fertility Medications
Diagnosis
Recurrent Pregnancy Loss, Unexplained
10
10
He [Dr. Neil Chappell] has great bedside manner and is an excellent listener... truly has a passion for what he does and wants to make sure that you are well informed...he did go over our options in detail. He explained to us what our labs were and how to go forward to get the best results. He told us that IUI is a good option for us, but that we are great candidates for IVF... When going through testing to find out why we had lost two babies and have had a hard time conceiving, he took the time to really investigate our issues to find the root issue. He is that doctor that will take a few minutes to first connect with you on a personal level before discussing the tougher issues.
Dr. Chappell [at Fertility Answers] has an initial $250 consultation fee. When we got our workup with him, the office gave us a handout of the general fees for IUI and IVF including labs, meds, etc to give us an idea of our fees if we chose to go forward...We have yet to find any weaknesses with Dr. Chappell's office. We have always had an easy time getting an appointment with him and have never had a bad experience at his office. The office is located in the new Woman's Hospital so the offices are all new and state of the art. Fertility Answers is truly group of wonderful people who pride themselves on helping others.
Age
31
Treated
2018
Success with this Doc
?
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 Fertility Medications
Diagnosis
Recurrent Pregnancy Loss, Unexplained
10
10
How was your experience with Neil Chappell at FertilityAnswers?
Dr. Neil Chappell is a wonderful doctor! He has great bedside manner and is an excellent listener. When we first met him, he was a fellow under our doctor at Baylor in Houston and we immediately knew that he was a good fit for our fertility issues. Our RE in Houston knew that Dr. Chappell would be moving to Baton Rouge soon (which is where we live also) so he released our care to Dr. Chappell. We can say with certainty that that was a blessing because Dr. Chappell is such an amazing doctor.
What's one piece of advice would you give a prospective patient of Neil Chappell at FertilityAnswers?
The best advice we can give is for them to be open and make sure to ask questions, no matter how silly they seem. Dr. Chappell truly has a passion for what he does and wants to make sure that you are well informed.
During treatment, were you treated like a number or a human with Neil Chappell at FertilityAnswers?
Dr. Chappell is one of the kindest and most personable doctors that we have ever known. When going through testing to find out why we had lost two babies and have had a hard time conceiving, he took the time to really investigate our issues to find the root issue. He is that doctor that will take a few minutes to first connect with you on a personal level before discussing the tougher issues.
Describe the protocols Neil Chappell used in your cycles at FertilityAnswers and their degree of success.
We have not started any protocols with Dr. Chappell yet, but he did go over our options in detail. He explained to us what our labs were and how to go forward to get the best results. He told us that IUI is a good option for us, but that we are great candidates for IVF.
Describe your experience with the nursing staff.
From the nursing staff to the front office staff, everyone was so pleasant and seemed happy to be there. We have dealt with several ladies when there and each one spent time making sure our questions were answered.
Describe your experience with FertilityAnswers.
We have yet to find any weaknesses with Dr. Chappell's office. We have always had an easy time getting an appointment with him and have never had a bad experience at his office. The office is located in the new Woman's Hospital so the offices are all new and state of the art. Fertility Answers is truly group of wonderful people who pride themselves on helping others.
Describe the costs associated with your care under Neil Chappell at FertilityAnswers.
Dr. Chappell has an initial $250 consultation fee. When we got our workup with him, the office gave us a handout of the general fees for IUI and IVF including labs, meds, etc to give us an idea of our fees if we chose to go forward.
10
Doctor
Neil Chappell
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
FertilityAnswers
Baton Rouge
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Ask a Question

Ask this reviewer a question about their experience with Neil Chappell at FertilityAnswers.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
33 - 34
Treated
2018 - 2019
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Diminished Ovarian Reserve
10
10
Doctor Chappell will call you or message you in the portal in a timely manner as well! He’s very real and kind to us. ... We were always treated like a good friend to him! ... First consult we did blood work and scans found out that my amh was very low! He asked about how many kids we wanted and he told us Which was our best option. ... He was very kind and very personable.
They [FertilityAnswers] are a very good team and they all work together even the front desk. They all help each other out. All very compassionate! Always get an appointment within days and if u need something ASAP they will find a way to get you in! ... We loved everything about this clinic the nurses go above and beyond to answer our questions in the patient portal. They call back in a very timely manner.
Age
33 - 34
Treated
2018 - 2019
Success with this Doc
?
Race
European, Other
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Diminished Ovarian Reserve
10
10
How was your experience with Neil Chappell at FertilityAnswers?
We loved everything about this clinic the nurses go above and beyond to answer our questions in the patient portal. They call back in a very timely manner. Doctor Chappell will call you or message you in the portal in a timely manner as well! He’s very real and kind to us. Would recommend him to anyone for sure!!
What's one piece of advice would you give a prospective patient of Neil Chappell at FertilityAnswers?
Best doctor i have seen by far!
During treatment, were you treated like a number or a human with Neil Chappell at FertilityAnswers?
He was very kind and very personable. We were always treated like a good friend to him! Would recommend him to everyone! Wish all my primary care doctors were as good as he was to us!
Describe the protocols Neil Chappell used in your cycles at FertilityAnswers and their degree of success.
First consult we did blood work and scans found out that my amh was very low! He asked about how many kids we wanted and he told us Which was our best option.
Describe your experience with the nursing staff.
They were wonderful very compassionate.
Describe your experience with FertilityAnswers.
They are a very good team and they all work together even the front desk. They all help each other out. All very compassionate! Always get an appointment within days and if u need something ASAP they will find a way to get you in!
Describe the costs associated with your care under Neil Chappell at FertilityAnswers.
We had some coverage through our insurance. They stuff we didn’t have coverage for was much more reasonable than friends with other doctors in the areas!
Describe Neil Chappell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at FertilityAnswers.
We have not discussed that.
10
Doctor
Neil Chappell
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
FertilityAnswers
Baton Rouge
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Ask a Question

Ask this reviewer a question about their experience with Neil Chappell at FertilityAnswers.

Verified

This patient has provided documentation of treatment at this clinic.

10
10
Age
29
Treated
2019
Success with this Doc
?
Treatment
Fertility Medications
Diagnosis
Recurrent Pregnancy Loss, Male Factor
10
10
Dr. Chappell treats us with great care. he takes time to explain, always makes us feel important and lets us know every option. HE makes you feel like you are important to him. And he takes the time to continue to educate himself on the best possible solutions.... Bring Dr. Chappell all of the information available about your journey. He wants to investigate every piece of the puzzle.
The nursing staff [FertilityAnswers] is welcoming, encouraging and informative....The clinics strengths include: they are all informative, the place is clean, up to date. The clinics weaknesses include: the staff knowing what not to say, sometimes they have said a little too much....Cost were high because my insurance does not cover most of it. But consultations and blood works specials were helpful.
Age
29
Treated
2019
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Sales Representative
Order & Number of Docs Seen
1 Doc Seen
Treatment
Fertility Medications
Diagnosis
Recurrent Pregnancy Loss, Male Factor
10
10
How was your experience with Neil Chappell at FertilityAnswers?
Dr. Chappell treats us with great care. he takes time to explain, always makes us feel important and lets us know every option. HE makes you feel like you are important to him. And he takes the time to continue to educate himself on the best possible solutions.
What's one piece of advice would you give a prospective patient of Neil Chappell at FertilityAnswers?
Bring Dr. Chappell all of the information available about your journey. He wants to investigate every piece of the puzzle.
During treatment, were you treated like a number or a human with Neil Chappell at FertilityAnswers?
Dr. Chappell greets you like a friend. He explains everything fully and takes time to make sure you are okay emotionally and physically. He is willing to call you personally and also helps in whatever way he can.
Describe your experience with the nursing staff.
The nursing staff is welcoming, encouraging and informative.
Describe your experience with FertilityAnswers.
The clinics strengths include: they are all informative, the place is clean, up to date. The clinics weaknesses include: the staff knowing what not to say, sometimes they have said a little too much.
Describe the costs associated with your care under Neil Chappell at FertilityAnswers.
Cost were high because my insurance does not cover most of it. But consultations and blood works specials were helpful.
10
Doctor
Neil Chappell
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
FertilityAnswers
Baton Rouge
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Ask a Question

Ask this reviewer a question about their experience with Neil Chappell at FertilityAnswers.

Verified

This patient has provided documentation of treatment at this clinic.