Sigal Klipstein

InVia Fertility Specialists

Available Lines of Communication

Doctor, Nurse available by emailDoctor, Nurse available by direct lineAvailable by cell phone
Medical SchoolU. of Chicago
ResidencyBeth Israel Boston
FellowshipBoston IVF
Arlington Heights
880 W. Central Rd.
Arlington Heights, IL 60005
(847) 884-8884
Hoffman Estates
1585 North Barrington Road
Hoffman Estates, IL 60169
(847) 884-8884
Northbrook
1535 Lake Cook Road
Northbrook, IL 60062
(847) 884-8884
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On a scale from 0-10, how likely are you to recommend Sigal Klipstein to a friend?
Strongly recommend: 59.8
5 assessments
  • 100% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 0% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
Communication
Poor communication
Excellent communication
Frequency Seen
Rarely saw at appts.
Always saw at appts.
Responsiveness
Poor response time
Excellent response time
On a scale from 0-10, how likely are you to recommend InVia Fertility Specialists to a friend?
Strongly recommend: 10Neutral: 1Don't recommend: 19.2
12 assessments
  • 83% Strongly recommend (9-10)
  • 8% Neutral (7-8)
  • 8% Don't recommend (0-6)
5 assessments
9
Age
36
Treated
2015
Success with this Doc
Yes
Treatment
1 IVF, Donor Sperm
Diagnosis
Tubal Blockage, Uterine Fibroids
9
She [Dr. Sigal klipstein] was very welcoming and open minded. She didn't focus on my health challenges or the negatives--she made whatever came just seem like it was the next thing to do on the road to my inevitable pregnancy. She did sometimes confuse my case with others when not looking right at the chart (like when she would pop in for a quick consult at the ultrasound and would say things that didn't apply to me). She was always present and available.
+ Read more
Age
36
Treated
2015
Success with this Doc
Yes
Race
European
Income
$0 - $49K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF, Donor Sperm
Diagnosis
Tubal Blockage, Uterine Fibroids
9
How was your experience with Sigal Klipstein?
She was very welcoming and open minded. She didn't focus on my health challenges or the negatives--she made whatever came just seem like it was the next thing to do on the road to my inevitable pregnancy. She did sometimes confuse my case with others when not looking right at the chart (like when she would pop in for a quick consult at the ultrasound and would say things that didn't apply to me). She was always present and available.
What one piece of advice would you give a prospective patient of Sigal Klipstein?
Ask lots of questions and be very up front with her.
During treatment, did you feel like you were treated like a number or a human?
She listened to what I had to say and she accepted my goals without adding judgement or opinion of her own. She managed my fertility issues without making me feel like I was "sick".
Describe the protocols Sigal Klipstein used in your cycles and their degree of success.
Lupron
Describe your experience with the nursing staff.
There are many, I never really got to know anyone other than the ultrasound tech because the nurses rotated a lot. They were responsive on the portal, but sometimes got things mixed up, gave the wrong info, or missed giving a detail.
Describe your experience with InVia Fertility Specialists.
You better be comfortable using the online portal--they use it for everything and the responsiveness is much worse if you try to do something by phone. Even though the nurses would get things mixed up, the flow sheets and cycle plans were very easy to follow so I never felt confused once I was in my cycle. The front desk staff was usually great, though they had some sour people. I felt like there were a lot of hidden costs that popped up after my cycle was over--I was never warned that insurance would deny certain things if they weren't coded right. I ended up paying thousands because of the wrong codes, and the billing department is horrible. There is one person, she often isn't in the office and almost never answers the phone. They will do payment plans, but aren't very organized. The bills for cryo-storage and the fertility treatments are separate, so figuring how much you actually owe is difficult and again, the billing lady is rarely helpful as her communication skills are not the best (misunderstands questions and doesn't fully answer).
Describe the costs associated with your care under Sigal Klipstein.
I had insurance which was supposed to cover 90%. They "miscoded" a few of the parts of my retrieval and transfer and as a result these were not covered by insurance, even though they should have been. I ended up paying thousands and they were in no way intersted in discussing the issue. This time around I have HMO and they have been good so far at communicating with the insurance and getting things approved.
What specific things went wrong at this clinic?
  • Failed to call with results
  • Provided conflicting information
9
Doctor
Sigal Klipstein
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
8
Clinic
InVia Fertility Specialists
Hoffman Estates
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
Yes
Treatment
3 IUI, 3 IVF
Diagnosis
Diminished Ovarian Reserve
10
She [Dr. Klipstein] made the time to call me, talk to me through every decision big and small, and made me feel like I was her only patient. I always felt like she had all the time in the world to focus on me, which is not how I felt at my previous clinic...Never hesitate to reach out to her because she makes it her priority to speak with you...Dr. Klipstein is by far the most compassionate fertility doctor. She gave me her phone number and personal email address when we first met and this was very telling of her availability and willingness to make her patients feel cared for, important, and “human”. Every detail was always explained as far as treatments and procedures so I never felt lost. If I had any questions I would send her a portal message and she would respond in such a timely manner. In my previous experience there was almost no possible to contact the doctor himself, just the nurses. I would recommend Dr. Klipstein to every friend, family member, and anyone looking for a compassionate, smart, and detail oriented doctor.
+ Read more
Age
Treated
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, 3 IVF
Diagnosis
Diminished Ovarian Reserve
10
How was your experience with Sigal Klipstein?
Dr. Klipstein is by far the most compassionate fertility doctor. She gave me her phone number and personal email address when we first met and this was very telling of her availability and willingness to make her patients feel cared for, important, and “human”. Every detail was always explained as far as treatments and procedures so I never felt lost. If I had any questions I would send her a portal message and she would respond in such a timely manner. In my previous experience there was almost no possible to contact the doctor himself, just the nurses. I would recommend Dr. Klipstein to every friend, family member, and anyone looking for a compassionate, smart, and detail oriented doctor.
What one piece of advice would you give a prospective patient of Sigal Klipstein?
You are in the best hands. Never hesitate to reach out to her because she makes it her priority to speak with you. Even if you think your question is “simple”.
During treatment, did you feel like you were treated like a number or a human?
She made the time to call me, talk to me through every decision big and small, and made me feel like I was her only patient. I always felt like she had all the time in the world to focus on me, which is not how I felt at my previous clinic.
Describe the protocols Sigal Klipstein used in your cycles and their degree of success.
I had a pretty standard IVF cycle and this was the protocol we followed, which was beneficial for me.
Describe your experience with the nursing staff.
All nurses were very caring and efficient with their care. Very ready and always available to talk and answer questions. One nurse made a mistake once in the ordering of my medicine, but we worked it out.
Describe your experience with InVia Fertility Specialists.
Very warm and friendly feel. It’s a smaller practice than the one I’d been to before and I felt like this clinic was much more welcoming and efficient with their patients and appointments. I appreciated everyone’s willingness to work together and the put the patient first.
Describe the costs associated with your care under Sigal Klipstein.
Insurance luckily covered mostly everything.
What specific things went wrong at this clinic?
  • Failed to call in prescriptions to pharmacy
  • Failed to order appropriate test
10
Doctor
Sigal Klipstein
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
InVia Fertility Specialists
Hoffman Estates
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
Yes
Treatment
IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve
10
She [Dr. Klipstein] got us to a point where other said it could not be done! She was realistic but also used her knowledge to get me pregnant....She placed me on a course of medication that would prepare my uterus for pregnancy. They monitored me very closely to make sure they did the transfer at the most optimal time....She was there every step of the way and helped me get through our failed transfer with a new plan of action.
+ Read more
Age
Treated
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve
10
How was your experience with Sigal Klipstein?
She got us to a point where other said it could not be done! She was realistic but also used her knowledge to get me pregnant. I am currently 16 weeks with a little girl! She was there every step of the way and helped me get through our failed transfer with a new plan of action.
What one piece of advice would you give a prospective patient of Sigal Klipstein?
Come with questions. She is very knowledgeable and will take the time to answer them.
During treatment, did you feel like you were treated like a number or a human?
She was wonderful through the whole process. I have recommended her to my friends! I also plan on going back for my next pregnancy.
Describe the protocols Sigal Klipstein used in your cycles and their degree of success.
She placed me on a course of medication that would prepare my uterus for pregnancy. They monitored me very closely to make sure they did the transfer at the most optimal time.
Describe your experience with the nursing staff.
They were wonderful. On the day we graduated they all came out to say good bye to us, which really made us feel special.
Describe your experience with InVia Fertility Specialists.
I think everything about the clinic was great. They always answered my questions, and made accommodations to help with my work schedule. I am very happy we decided to go to this clinic. They were all very caring and wait times were minimal.
Describe the costs associated with your care under Sigal Klipstein.
I do not remember since it was covered by my insurance.
10
Doctor
Sigal Klipstein
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
InVia Fertility Specialists
Hoffman Estates
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
30
Treated
2006
Success with this Doc
Yes
Treatment
2 IVF
Diagnosis
Male Factor, Unexplained
10
She was kind, compassionate and very well informed in the field of fertility. She took her time with every step and made sure we understood everything that would be happening. She also understood the emotional side of what we were going through and made sure that we were well taken care of...Dr Klipstein was always upfront with all information. She also took time to listen to my husband and myself...the more she knows about you and your partner, the better she will be able to help you.
+ Read more
Age
30
Treated
2006
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF
Diagnosis
Male Factor, Unexplained
10
How was your experience with Sigal Klipstein?
She was kind, compassionate and very well informed in the field of fertility. She took her time with every step and made sure we understood everything that would be happening. She also understood the emotional side of what we were going through and made sure that we were well taken care of.
What one piece of advice would you give a prospective patient of Sigal Klipstein?
Don't hold back - the more she knows about you and your partner, the better she will be able to help you.
During treatment, did you feel like you were treated like a number or a human?
Dr Klipstein was always upfront with all information. She also took time to listen to my husband and myself.
Describe your experience with the nursing staff.
They were professional and kind. They took the time to get to know me and my story. They remembered me and I never felt like I had to keep repeating my story over and over - they just knew.
Describe your experience with InVia Fertility Specialists.
It was a nice facility. Nothing fancy but it was comfortable.
Describe the costs associated with your care under Sigal Klipstein.
My employer insurance covered 100% so the costs to me were nothing
What specific things went wrong at this clinic?
  • Failed to call with results
10
Doctor
Sigal Klipstein
Communication
Compassion
Adaptability
Frequency seen during appointments
10
Clinic
InVia Fertility Specialists
Hoffman Estates
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
Treated
Success with this Doc
Yes
Treatment
2 IVF
Diagnosis
Male Factor, Uterine Fibroids, Unexplained
10
Dr Klipstein was quite caring and I felt very comfortable in speaking with her about this very sensitive topic.
+ Read more
Age
Treated
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF
Diagnosis
Male Factor, Uterine Fibroids, Unexplained
10
How was your experience with Sigal Klipstein?
Dr Klipstein was quite caring and I felt very comfortable in speaking with her about this very sensitive topic.
What one piece of advice would you give a prospective patient of Sigal Klipstein?
Make sure that you are completely honest.
During treatment, did you feel like you were treated like a number or a human?
I felt that the team of professionals at the clinic took the time to get to know me and my specific situation. I was greeted warmly each time I was in the office and conversations were continued from visit to visit. I also felt that the staff took the time to make sure that my husband and I understood each step fully before and thing began. I was also impressed that they really understood the sensitive nature of the situation and took every measure to make sure it ran as smoothly as they could make it run - which is not easy when dealing with insane cycles and insane insurance companies.
Describe your experience with the nursing staff.
The nursing staff took every opportunity to make sure you felt comfortable. There are many awkward moments for not only the women but for the men and the nurses were very professional in those moments as to not make it worse then it already was.
10
Doctor
Sigal Klipstein
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
InVia Fertility Specialists
Hoffman Estates
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less